business plan of supermarket pdf

Starting a Supermarket Business Plan (PDF)

Starting a supermarket business can be an incredibly rewarding venture, both financially and personally. A supermarket is a typically large store that sells a broad range of groceries and household goods. It is also commonplace for the range to span to medications, clothing, and other fast-moving consumer goods (FMCG). In the world of retail, supermarkets stand out as a beacon of profitability and stability, offering entrepreneurs a chance to tap into the evergreen demand for daily necessities. Unlike many other retail sectors that might fluctuate with trends and seasons, the supermarket business consistently attracts a wide range of customers, all looking for a convenient and comprehensive shopping experience. This sector is not only lucrative but also resilient, able to withstand economic shifts more robustly than many other industries.

The allure of the supermarket business lies in its impressive profits. With careful planning, strategic purchasing, and effective management, a supermarket can offer a diverse range of products while maintaining healthy margins. From fresh produce to household goods, supermarkets cater to every aspect of daily living, providing a one-stop solution for consumers. This variety not only increases the potential customer base but also enhances the opportunity for cross-selling and upselling, further boosting profitability. Moreover, the rise of private-label products has given supermarket owners a new avenue to increase margins, offering quality goods at competitive prices. High demand is another cornerstone of the supermarket business’s appeal. In today’s fast-paced world, consumers value convenience and variety more than ever. Supermarkets meet these needs by offering a vast array of products under one roof, saving customers time and effort. This convenience, coupled with the essential nature of many supermarket products, creates a steady stream of customers, ensuring a consistent demand. The global supermarket industry is currently valued at over US$3 trillion. By 2030, it is projected to be worth roughly US$15 trillion. It is no doubt a huge industry and has limitless business opportunities. This article will outline how to start a supermarket business, and the supermarket business plan – PDF, Word and Excel.

Market Research

Importance of market research.

You better not take this lightly because if you do you’ll pay dearly later when you start realising low customer inflows to your supermarket business. One of the foremost things to look at is competitors with respect to products they offer and their general appeal to the market. You market research must also focus on figuring out how you’ll make your entry into the market. During the market research processes closely study how established supermarket players market their businesses. Also take time to study their approaches and frameworks in pricing their products. The beauty of this is that you can do it clandestinely without your prospective competitors knowing what you’re up to. The crux of your market research is to figure out how you’ll brand and package your product portfolio in a way that distinguishes you from them. Supermarkets are generally plenty and customers are spoilt for choice thus the competition is fierce. So be thorough and diligent in conducting your market research.

Ecommerce – A Trend Worth Factoring In

There have been some noteworthy shifts in the supermarket business over the years you must consider. For instance, there has been a significant rise in ecommerce. This means you need to do a research into the demographic of online shoppers. Look into how that shift affects the traditional brick and mortar supermarket business approach. Probably you would have to find a way to blend both. These are some of the things your supermarket market research must seek to establish.

Conducting The Market Research

There are a number of options you can use in conducting market research for your supermarket business. It is wise to use more than one so as to have more comprehensive findings. The best market research methods you can use are surveys, observations, and interviews. Surveys enable you to get to know people’s opinions, attitudes, and pain points, amongst others. Observations are best for getting to appreciate people’s general customer experiences. Interviews are for engaging strategic interviewees e.g. consumers, current players, or business experts.

There are still many opportunities for small and medium-sized firms to specialise in the supermarket business. The reasons are mainly to do with the fact that the larger chains have lost the personality that was once associated with shopping. They are in effect a conveyor belt of consumer goods. Some people prefer a much more intimate relationship with their grocery store and that is why supermarkets remain one of the most popular business ideas for the budding entrepreneur. Read on for more information and the grocery store business plan.

Make sure you have a comprehensive supermarket business plan

The failure to plan is the beginning of business failure. The supermarket business plan must be clear and succinct enough to give your potential partners, clients and investors an overview of what your objectives are. At the same time, it must be detailed enough to explain the nuances of the business that you propose. Your grocery store business plan should have financial statements which show that your supermarket business is viable and profitable.

Location of the Supermarket Business

It goes without saying that a poorly located supermarket is the death of the business. Private cars have made it fashionable for people to get out of town in order to do their shopping. However, that is not an option that is suitable for everyone since there are still consumers who hanker for the personal touch. It is best to position your supermarket business as if it were a local community center. That means building relationships with the public within that target market. It also means ensuring that your customer care never falls below their exacting standards.

Some of the common broad categories of places where supermarkets can be setup are malls, shopping centres, central business district (CBD), residential areas and standalone places. Each category comes with its own set of advantages or disadvantages so it’s up to you. If you get your location right, then there is no reason why you cannot enjoy the significant revenue streams that a supermarket business is capable of bringing. People are now used to shopping at all hours. In particular, you should take note of the resilience of the basic household shopping basket which has remained dominant even during the worst phases of the recession. The supermarket business plan should cater for the costs of purchasing or leasing the premises at your chosen location.

Premises for the Grocery Store Business

The supermarket must be setup at a location connected to a strategic road network for easy accessibility. There must be ample space for vehicle parking and there must be a semblance of security. The supermarket itself must be sufficiently spacious for customers to move around freely inside.

On another note, it’s important to have backrooms or warehouses (for administration and keeping of stock or inventory) that are accessible from the back so as to not disrupt customers. Not all customers have vehicles and might want to buy bulky items. With respect to that it would be expedient to locate the supermarket close to mass transportation. The costs of leasing the premises should be included in the grocery store business plan.

Supermarket Business Model

A business model is the description of the means and methods a business adopts to earn its revenue. In other words, it is a description of how a business makes money. In order to be successful in your supermarket business you must understand the supermarket business model. A supermarket sources its products from suppliers. These suppliers are often manufacturers or wholesalers. The supermarket then places a mark-up on those products to come up with the retail prices. This sounds simple but there are delicate balances to be struck in all this.

A Delicate Balancing Act

When customers go to supermarkets they are usually looking to get stuff at the cheapest prices possible. No wonder they tend to do price comparisons. After all, there are usually many supermarkets to consider. This means supermarkets are generally under pressure to offer low prices. This is to both push volumes and to outdo their competitors.

On the other hand you have to factor in the many operating costs which tend to surge a lot. These are things such as human resources, transport and logistics, ICTs, and several others. The selling prices you set must cater for all these many elements. You also have to factor in things like inflation or mercurial exchange rates where applicable. That is why it may seem simple but a lot goes into streamlining the supermarket business model.

The Importance Of Economies Of Scale

Economies of scale refer to the characteristics of a production process in which an increase in the scale of a business causes a decrease in the long term average cost of each unit. Increase in capacity and a reduction in costs is basically what brings about economies of scale. The reason is because the costs get distributed or spread out due to an increase in goods. Thus the goal is to expand the size or scale of your supermarket over time. It is characteristic to see big supermarkets charging less than smaller supermarkets. Yet they will still be making profit. Plus they will be pushing more volumes than the smaller supermarkets due to lower prices. This is an important angle to the supermarket business model.

Product selection criteria

The product range is quite broad and diverse making room for you to choose what to offer in your supermarket. However, remember that the supermarkets domain is characterised by fierce competition. You wouldn’t want a scenario where customers actually get in-store but leave empty-handed because they wouldn’t have found what they want. Therefore it’s in the best interest of both you and customers to have a comprehensive range of products.

Products to include are basic food and non-food grocery items, household appliances and consumables, cooked food takeaways, bakery items , fresh produce, dairy products, clothing items, toys, beauty products, toiletries, school supplies, beverages and so on. It’s wise to constantly study customer behaviours and buying patterns in order to note any areas where you’re falling short of customer expectations. Explore ways to source stock at low prices so as to competitively price your products. The supermarket business plan should cater for the costs of purchasing the supermarket products.

Inventory Management

Inventory management is a cornerstone of success for any supermarket business. It involves the meticulous control and oversight of your stock levels, striking a delicate balance between having the right products available for customers and preventing excess inventory that can tie up valuable capital. To excel in this aspect, begin with demand forecasting, using historical sales data, market trends, and seasonal patterns to predict customer needs accurately. This practice ensures that your supermarket stocks products in quantities that align with customer demand, reducing the risk of overstocking or running out of essential items. Having a software-based system is essential, with an integrated and centralized structure being the optimal choice. This system should incorporate an electronic point of sale (EPOS) system that seamlessly connects to inventory management software, allowing for real-time updates of inventory levels. This integration ensures that you can efficiently and accurately monitor your stock levels at any given moment, providing you with the ability to make informed decisions about restocking, ordering, and managing inventory with precision.

Regular inventory audits, coupled with strong supplier relationships and technology adoption, enhance the efficiency of your inventory management efforts. Leveraging inventory management software and systems to automate processes reduces the risk of human error and streamlines inventory tracking. Implementing inventory costing methods like First-In, First-Out (FIFO) or Last-In, First-Out (LIFO) is vital, especially for perishable goods. Seasonal inventory planning allows for adjustments to accommodate fluctuations in demand, while evaluating vendor performance and tracking key performance indicators (KPIs) like inventory turnover rate and stockout rate provides valuable insights into the overall effectiveness of your inventory management strategy.

Competitive Analysis

When running a supermarket business you will contend with fierce competition. There will be both direct and indirect competitors; you must seek them out and study them. In principle, do a comprehensive analysis of each, especially the direct competitors. Check out their product offerings and overall business operations. Figure out what they are doing right and where they are missing it. Emulate and perfect the former and capitalize on the latter. There will always be something that you can take note of on every competitor.

Staff And Management for Supermarket Business

Giving you specific numbers might not be possible since human resource needs will depend largely on the size of your supermarket. However, there are key areas that’ll need to have people employed for them specifically. Some of the job posts needed are cashiers/till operators , security guards, general hands, customer attendants, amongst others. The employees you’ll need are a mixture of formally qualified and non-qualified personnel. On the management side some key service areas will be financial management, HR, operations, marketing and sales. In hiring employees be careful to ensure you hire people who are passionate about serving people whilst having a diligent work ethic. The grocery store business plan should cater for salaries and wages costs for your staff.

Budgeting and Financial Planning

Effective budgeting and financial planning are crucial components of launching and sustaining a successful supermarket business. Careful financial management ensures that you can meet your operational expenses, adapt to market changes, and achieve your long-term business goals.

Start-Up Costs & Operating Expenses

Before opening your supermarket, you’ll need to determine your initial start-up costs. This includes expenses like securing a location, store design and construction, purchasing equipment and shelving, obtaining permits and licenses, inventory acquisition, and hiring and training staff. A comprehensive understanding of these costs is essential for securing financing and ensuring you have the necessary capital to launch your business. Operating expenses are the ongoing costs required to run your supermarket. They include employee salaries, rent or mortgage payments, utilities, insurance, marketing, inventory purchases, and maintenance. Creating a detailed budget that accounts for these expenses on a monthly or yearly basis is essential for maintaining financial stability.

Revenue Projections & Cash Flow Management

Your revenue projections are based on your market research and pricing strategies. Estimate your sales based on factors such as customer volume, average transaction value, and seasonal variations. Realistic revenue projections are essential for tracking your progress and determining whether your supermarket is on track to meet its financial goals. Effective cash flow management is vital to ensure that your supermarket always has enough liquidity to cover expenses, especially during slower sales periods. Monitor your cash flow regularly and plan for contingencies to avoid potential cash shortages that could disrupt your operations.

Monitoring and Adjusting

Regularly monitor your budget and financial performance to ensure that you are staying on track. If you find that your actual expenses or revenues deviate significantly from your projections, be prepared to make adjustments to your budget and financial plan. Flexibility is key to adapting to changing market conditions and maintaining a healthy financial position. Market conditions can change, and unexpected challenges can arise. It’s crucial to have contingency plans in place to address potential financial setbacks, such as a sudden drop in sales, increased competition, or unexpected repair costs. A well-thought-out contingency plan can help safeguard the financial stability of your supermarket business.

Marketing Plan

There is no end to the strategies you can employ to market your supermarket business. Broadly, there are 3 core areas you must do something in namely, digital, offline, and in-store. Set up active social media accounts and make them highly interactive. Have an active website as well for your supermarket. Do not neglect putting up physical promotional material such as banners, billboards, or posters. Have such around your target market area and around your supermarket. Build in psychological hacks in-store. Place ads wherever you can e.g. radio, television, or podcasts. One of the cardinal marketing drivers in the supermarket business is encouraging word of mouth and referrals. This is achievable via alluring strategies such as customer loyalty programmes, promotions, competitions, and sponsoring worthy causes.

Watch the wastage and sabotage

It is impossible to operate a supermarket business single-handedly. You need a significant staff of tellers, cleaners, stackers, accountants, marketers and supervisors. That variety of personnel might mean that a lot of wastage occurs during the production or marketing process. There are far too many stories of supermarkets that would have been successful had it not been for a pilfering worker or infiltration. That means from time to time you need auditors who do not just consider what is involved in the marketing process or even the money but also the activities of workers. You will need to install an appropriate security system and update it on a regular basis. The security is not only for the merchandise that you are selling but also the workers that are in the store.

Growth and development

Supermarkets are rarely static. You will find new products and new clients. The key is not to take on any product or service that you are not fully prepared for. There are plenty of incentives to earn the loyalty of your customer. For example, store cards and bonus points will encourage consumers to come to your supermarket business. On the other end of the spectrum are the small shops in small towns where the use of cash is preferred to anything fancy like credit cards. Be sure to develop partnerships with particular brands who may want to sell their products on your shelves. The profit share schemes that they propose could significantly improve the supermarket’s bottom line. Your supermarket business plan financials should show the projected growth of the business as the years progress.

Keys To Profitability

Achieving and sustaining profitability in your supermarket business hinges on a combination of strategic decisions and effective management practices. Firstly, efficient inventory management is paramount. It involves finding the right balance between stocking products to meet customer demand and avoiding overstocking that ties up capital. Coupled with this is the implementation of pricing strategies that maximize profit margins while remaining competitive in your market. Regularly reviewing and adjusting your pricing based on market trends, competition, and customer preferences is essential for success. Additionally, the careful selection of products and merchandise, tailored to the preferences and needs of your target customers, is crucial. Highlighting high-margin items and promoting them through effective merchandising techniques can boost sales. Providing an exceptional customer experience through friendly and knowledgeable staff, an organized store layout, and efficient checkout processes is essential for customer satisfaction, ultimately leading to increased loyalty and repeat business.

Cost control measures, including vigilant monitoring of operating expenses and negotiation with suppliers for favorable terms, play a significant role in profitability. Effective marketing and promotional activities, both online and offline, are essential for attracting and retaining customers, with loyalty programs and incentives encouraging repeat business. Strong supplier relationships can lead to better pricing, credit terms, and access to exclusive products, while data analytics provide insights into customer behavior and inventory turnover, enabling data-driven decision-making. Moreover, financial monitoring through regular financial statements and reports is vital, as it helps identify areas for improvement. Remaining adaptable and open to innovation in the ever-evolving retail landscape is key, as is investing in employee training and productivity to enhance efficiency and customer service.

Pre-Written Supermarket Business Plan (PDF, Word And Excel): Comprehensive Version, Short Funding/Bank Loan Version and Automated Financial Statements

For an in-depth analysis of the supermarket business, we encourage you to purchase our well-researched and comprehensive supermarket business plan. We introduced the business plans after discovering that many were venturing into the grocery store business without enough knowledge and understanding of how to run the business, lack of understanding of the financial side of the business, lack of understanding of : the industry, the risks involved , costs and profitability of the business; which often leads to disastrous losses.

The StartupBiz Global grocery shop business plan will make it easier for you to launch and run your grocery store business successfully, fully knowing what you are going into, and what’s needed to succeed in the business. It will be easier to plan and budget as you will be aware of all the costs involved in setting up and running the supermarket business.

Uses of the Grocery Store Business Plan (PDF, Word And Excel)

The supermarket business plan can be used for many purposes including:

• Raising capital from investors/friends/relatives
• Applying for a bank loan
• Start-up guide to launch your supermarket business
• As a supermarket business proposal
• Assessing profitability of the supermarket business
• Finding a business partner
• Assessing the initial start-up costs so that you know how much to save
• Manual for current business owners to help in business and strategy formulation

Contents of the Supermarket Business Plan (PDF, Word And Excel)

The supermarket business plan include, but not limited to:

• Marketing Strategy
• Financial Statements (monthly cash flow projections, income statements, cash flow statements, balance sheets, break even analysis, payback period analysis, start-up costs, financial graphs, revenue and expenses, Bank Loan Amortization)
• Industry Analysis
• Market Analysis
• Risk Analysis
• SWOT & PEST Analysis
• Operational Requirements
• Operational Strategy
• Why some people in the supermarket business fail, so that you can avoid their mistakes
• Ways to raise capital to start your grocery store business

The supermarket business plan package consists of 4 files

• Supermarket Business Plan – PDF file (Comprehensive Version – 79 Pages)
• Supermarket Business Plan – Editable Word File (Comprehensive Version – 79 Pages)
• Supermarket Business Plan Funding/Bank Loan Version- Editable Word File (Short version for applying for a loan/funding – 44 pages)
• Supermarket Business Plan Automated Financial Statements – (Editable Excel File)

The business plan can be used in any country and can be easily edited. The financial statements are automated. This implies that you can change eg the percentage markup, salaries etc, and all the other financial statements will automatically adjust to reflect the change. 

Click below to download the Contents Page of the Supermarket Business Plan (PDF)

Testimonial 8

Just wanted to say I am very happy with the business plan and I will gladly recommend your products, thank you very much and have a great day.

Testimonial 1

StartupBiz Global provided a very professional and comprehensive business plan which I used for my business. The business plan was easy to edit, and I was able to get the funding which I wanted. I highly recommend their business plans.

Testimonial 7

I found Startupbiz Global online when I was in desperate need of a business plan. I was overwhelmed by the quality of the business plan, it’s comprehensive and well researched! I did not have to wait to get the business plan, I got it instantly after payment. I highly recommend Startupbiz Global, and would happily use them again in the future.

Testimonial 4

The business plan which I purchased from your website saved me TIME and MONEY! The layout of the business plan was excellent. The financial statements were detailed and easy for me to edit. I will come back to purchase another business plan soon.

Testimonial 3

I was extremely lucky to come across StartupBiz Global. Their business plan exceeded my expectations, and most importantly I was able to secure a loan from my bank. Thank you guys, now my dreams are coming true!

Testimonial 2

Many thanks for your incredibly efficient service and thorough business plan. I am very impressed with the business plan. Before I bought the business plan, I tried to do my own business plan – it was such a nightmare and it turned out badly, also not to mention the stress it caused me. I wish I knew about your website earlier!

Testimonial 5

I was able to understand the business side of farming because of your business plan. You did extensive research; the business plan was well prepared and fully detailed.  It made everything clear, and I have somewhere to start now. I am confident that I am going to succeed in my business because of the guidance from your business plan.

Testimonial 6

I purchased a business plan from you, and I’m glad to inform you that I was able to get my loan, and I’m starting my poultry farming business on the 1 st of July. This was made possible because of your business plan. Thank you very much, you made my dream come true.

Get the Supermarket Business Plan (PDF, Word And Excel)

Click Buy Now  below to purchase using Paypal, Credit Card, or Debit Card. After you have purchased, you will immediately see the download link for the business plan package on the screen. You will also immediately get an email with the business plan download link. The Pre-written business plan package (PDF, Word, and Excel) costs $30 only!

If you want to purchase multiple business plans at once then click here: Business Plans Store.

The business plan package is a zipped compressed file containing the PDF, Word and Excel documents. To open the package after downloading it, just right click, and select Extract All. If you have any problems in downloading and opening the files, email us on [email protected] and we will assist you.

We wish you the best in your supermarket business! Check out our collection of business plans  , and more business ideas .

Related Posts

Starting Cleaning Services Business Plan (PDF)

How To Start A Greenhouse Vegetable Farming Business

Starting Oyster Mushrooms Farming Business

Profitable Retail Store Business Ideas

Join our mailing list to receive the latest posts and updates from our website.

You have Successfully Subscribed!

Need a business plan? Call now:

Talk to our experts:

• Business Plan for Investors
• Bank/SBA Business Plan
• Operational/Strategic Planning
• L1 Visa Business Plan
• E1 Treaty Trader Visa Business Plan
• E2 Treaty Investor Visa Business Plan
• EB1 Business Plan
• EB2 Visa Business Plan
• EB5 Business Plan
• Innovator Founder Visa Business Plan
• UK Start-Up Visa Business Plan
• UK Expansion Worker Visa Business Plan
• Manitoba MPNP Visa Business Plan
• Start-Up Visa Business Plan
• Nova Scotia NSNP Visa Business Plan
• British Columbia BC PNP Visa Business Plan
• Self-Employed Visa Business Plan
• OINP Entrepreneur Stream Business Plan
• LMIA Owner Operator Business Plan
• ICT Work Permit Business Plan
• LMIA Mobility Program – C11 Entrepreneur Business Plan
• USMCA (ex-NAFTA) Business Plan
• Franchise Business Planning 
• Landlord Business Plan 
• Nonprofit Start-Up Business Plan 
• USDA Business Plan
• Cannabis business plan 
• eCommerce business plan
• Online Boutique Business Plan
• Mobile Application Business Plan
• Daycare business plan
• Restaurant business plan
• Food Delivery Business Plan
• Real Estate Business Plan
• Business Continuity Plan
• Buy Side Due Diligence Services
• ICO whitepaper
• ICO consulting services
• Confidential Information Memorandum
• Private Placement Memorandum
• Feasibility study
• Fractional CFO
• How it works
• Business Plan Templates

Grocery Store Business Plan

Published Mar.18, 2023

Updated Apr.23, 2024

By: Jakub Babkins

Average rating 5 / 5. Vote count: 5

No votes so far! Be the first to rate this post.

Table of Content

1. Business Plan For Opening A Grocery Store

Opening a grocery store can help meet the needs of a local community by providing a convenient source of fresh food and other staples. This can help improve the health and well-being of the community by providing access to affordable nutritious food.

With the right business plan, a grocery store can also provide employment opportunities to local residents, allowing them to gain valuable skills and experience while helping to build the local economy.

The Butcher Shop Business Plan can also serve as a community hub, providing a safe and welcoming place for people to gather and interact. A grocery store can become a valuable asset for the local community by providing these services and conveniences.

2. Executive Summary for Business Plan for Grocery Store

The business.

ABC Grocery Store will be a full-service grocery store offering various products, including organic and locally-sourced products. The store will be in a busy commercial area, featuring a modern, clean, and inviting atmosphere. In the Gourmet Food Store Business Plan , the store will have a self-checkout system and will offer online ordering and delivery services. The store will also offer various locally-sourced products, including fruits and vegetables, meats, cheese, bread, and other items.

ABC Grocery Store will exceed customer expectations for quality and convenience and provide a unique shopping experience that is focused on customer service, quality, and value.

Business Target

ABC Grocery Store will target the local residents of the area, as well as customers from the surrounding areas. The store will focus on providing high-quality products, excellent customer service, and competitive prices. In the Donut Shop Business Plan , the store will also focus on providing a unique and enjoyable shopping experience and will strive to create a welcoming and inviting atmosphere. The store will be open seven days a week, from 8 am to 9 pm, and will offer a wide range of products that will cater to the needs of all types of customers.

3. Company Summary

ABC Grocery Store is a new grocery store in the heart of downtown San Francisco. In the small grocery store business plan, we will offer a wide selection of fresh produce, dairy products, meat, canned goods, frozen foods, and a full selection of grocery items.

Company Owner

ABC Grocery Store is owned by Sany, a long-time resident of the area. Sany has extensive grocery business experience and a passion for providing quality products to his customers. Sany is firmly committed to the local community and is dedicated to making ABC Grocery Store a success.

Why The Grocery Store Business Is Being Started

The grocery store business is being started because there is a need for a grocery store in the downtown San Francisco area. The current mobile grocery stores in the area are not meeting the needs of the local population. We plan to fill this void by offering high-quality products at competitive prices.

How The Grocery Store Business Will Be Started

ABC Grocery Store will begin by securing a location in the local community. We will then purchase the necessary equipment and supplies to stock the store. We will also hire staff to help manage the store and to provide customer service.

We will market our business through local advertising and social media in the grocery store business plan sample. Finally, we will create a website that will provide customers with a convenient way to shop from the comfort of their own homes.

The experts estimate the grocery store business plan’s assets, investments, and costs.

In order to start a Coffee Shop Business Plan , you must meet the following criteria: total startup expenses, total assets, total startup funding, total funding required, total assets, total liabilities, total planned investments, total capital, total liabilities, and total funding.

4. Products

This mini grocery store business plan outlines the launch and operation of ABC Grocery Store, a full-service retail grocery store in San Francisco area. ABC Grocery Store will provide customers with fresh, high-quality, organic, locally-sourced food products, household goods, and health and beauty products.

• Meat/Seafood: Beef, Chicken, Pork, Fish, Shrimp
• Dairy: Milk, Cheese, Butter, Yogurt, Eggs
• Frozen Foods: Ice Cream, Pizza, French Fries, Frozen Dinners, Vegetables
• Bakery: Bread, Bagels, Cookies, Cakes, Donuts
• Grocery: Cereal, Pasta, Rice, Canned Goods, Snacks
• Household Items: Paper Towels, Toilet Paper, Soap, Detergent, Cleaning Supplies
• Health and Beauty: Toothpaste, Shampoo, Conditioner, Makeup, Vitamins
• Beverages: Soda, Water, Juice, Coffee, Tea
• Pet Food: Dog Food, Cat Food, Treats, Toys, Supplies
• Organic/Natural Foods: Fruits, Vegetables, Meat, Dairy, Grocery Items

excellent work

excellent work, competent advice. Alex is very friendly, great communication. 100% I recommend CGS capital. Thank you so much for your hard work!

5. Marketing Analysis

The grocery store industry is highly competitive and the success of a grocery store business depends upon its ability to understand the market, develop a competitive advantage and effectively differentiate from its competitors. To gain a competitive advantage, the grocery store must identify its target market, understand the needs of its target market, develop a unique selling proposition, and create a strong marketing strategy.

Market Trends

The growth of the grocery store industry is largely dependent on economic conditions and population growth. The industry is expected to continue to experience steady growth in the near future as more people are able to afford to purchase groceries. Other industry trends include

• Growing demand for convenient grocery shopping options.
• Expansion of e-commerce grocery services.
• Growing demand for healthy and natural foods.
• Increasing focus on sustainability and environmental stewardship.
• Growing demand for locally sourced products.
• Increasing emphasis on customer service and satisfaction.

Marketing Segmentation

The grocery store industry is comprised of a variety of different types of customers with varying needs and preferences. In the grocery store business plan template, to effectively target customers, the grocery store must determine which types of customers it will serve and create a marketing plan to reach them. The most common market segments that grocery stores target include:

• Households: Grocery stores typically target households with various needs and preferences, including convenience, health consciousness, budget consciousness, and more.
• Businesses: Grocery stores also target businesses, including restaurants, catering companies, and food service providers.
• Specialty Markets: Grocery stores may also target specialty markets, such as health food stores, ethnic markets, and more.

The grocery store must identify its target market and create a business strategy to reach them. To do this, the grocery store must determine its target customer base, understand its needs and preferences, and develop a unique selling proposition that appeals to them. The grocery store must also develop a marketing strategy to reach its target market, including traditional and digital marketing tactics.

Product Pricing

The success of a grocery store business depends on its ability to set competitive and attractive prices for its target customers. To do this, the grocery store must understand its target customers’ needs and preferences and determine the optimal price point for its products. The grocery store must also understand the pricing strategies of its competitors and use this knowledge to set its own prices.

6. Marketing Strategy

The marketing strategy for our grocery store will focus on building brand recognition and creating a positive customer experience. We will use a combination of traditional marketing tactics such as print media, radio, and television, as well as digital marketing tactics such as email campaigns, social media, and search engine optimization (SEO). We will also leverage our relationships with local businesses and organizations to build our customer base.

Our main goal is to create a positive customer experience and build brand loyalty. We will focus on providing quality products and services, competitive pricing, and excellent customer service. We will also use our website and social media platforms to promote our store and engage with customers.

Competitive Analysis

Our grocery store will be competing with a number of other stores in the area. Our competitors include local supermarkets, convenience stores, and online grocery store services. We will differentiate ourselves from our competitors by offering quality products, competitive pricing, and excellent customer service. We will also focus on building relationships with local businesses and organizations to gain their patronage.

Sales Strategy

Our sales strategy will emphasize customer satisfaction and quality service. We will train our staff to be knowledgeable of our products and services and to be attentive to customer needs. Our store is a zero-waste grocery store, and we will strive to deliver a positive shopping experience to our customers and to provide them with the best possible value.

Sales Monthly

Our goal is to generate $10,000 in monthly sales. To achieve this goal, we will need to attract at least 150 customers to our store each month. We will implement various promotional activities to reach our target audiences, such as discounts, loyalty programs, and special events.

Sales Yearly

Our goal is to generate $120,000 in yearly sales. To achieve this goal, we must attract a minimum of 1,800 customers to our store each year. We will continue to implement promotional activities to reach our target audience and focus on customer retention strategies to ensure that our customers continue to shop with us.

Sales Forecast

In the next five years, we anticipate an increase of 10% in sales per year. We will use traditional and digital marketing tactics to reach our target customers. We will also offer discounts and promotions to encourage customers to purchase from our store.

7. Personnel Plan

Company staff.

The personnel plan for the grocery store business will depend on the size of the store and the services offered. In how to find a location for the grocery store, Sany got help from brokers for the best location. The following positions are a general list of the positions necessary to run a successful grocery store business:

• CEO and Founder
• Store Manager
• Assistant Store Manager
• Shift Supervisors

Average Salary of Employees

The average salary of employees will depend on the services the store offers and the size of the store. Generally, cashiers and stockers usually earn an annual salary of between $20,000 and $30,000. Managers and assistant managers typically earn an annual salary of between $40,000 and $60,000. Salaries for deli workers, production workers, and other store personnel can vary depending on their experience and the services they provide.

8. Financial Business Plan for Grocery Store

The financial plan of this grocery store business plan is based on the start-up costs of $50,000. This includes the cost of rent, inventory, equipment, licenses, permits, and other miscellaneous costs. This start-up cost will be financed through a combination of personal funds, a bank loan, and an investor.

Important Assumptions

Grocery store business plan’s financial assumptions:

Changes in regulations or industries can have an impact on financial strategies.

Brake-even Analysis

The brake-even analysis for this grocery store business plan is based on the start-up costs of $50,000. This means that the store must generate $50,000 in sales to break even. This figure is based on the fixed costs of the store, such as rent, payroll, utilities, and other fixed costs.

Monthly break-even analysis

Projected Profit and Loss

The projected profit and loss statement estimate the expected revenue, expenses and profits over a certain period of time. This information can be used to make decisions about the store’s operations and investments.

Profit Monthly

Profit Yearly

Gross Margin Monthly

Gross Margin Yearly

Projected Cash Flow

The retail grocery store business plan also includes a cash flow statement, which will provide a snapshot of the store’s financial health at any given time. The following column diagram illustrates the projected cash flow statement and the sources and uses of cash associated with the grocery store business.

Projected Balance Sheet

The projected balance sheet will provide an overview of the store’s assets, liabilities, and equity. This statement will help to determine the store’s financial health and inform any potential investors. To create the statement, the store will need to calculate the value of its assets, such as inventory, equipment, and supplies. Additionally, the store will need to estimate the value of its liabilities, such as bank loans and debts.

Business Ratios

The business ratios are another essential part of a grocery store business plan. These ratios measure the performance of the business and provide valuable insight into the business’s overall health. As shown in the table below, the business ratios include profitability, liquidity, and efficiency measures.

• What is the most profitable part of a grocery store? The most profitable part of a grocery store typically is the center aisles, which are often referred to as the “center store” or “dry grocery”. These aisles contain items like canned goods, snacks, breakfast items, and other non-perishable food items. These items typically have higher profit margins than items located in the perimeter of the store, such as produce and meats.
• How hard is it to run a grocery store? Running a grocery store is a complex and challenging task. It requires a lot of hard work and dedication to ensure that the store is well-run and profitable. You must be familiar with retail operations and understand the needs of customers. You also need to be able to manage staff, keep up with inventory, and stay on top of financials. Additionally, you must be able to develop relationships with suppliers, create effective marketing strategies, and stay up-to-date with industry trends.

Download Grocery Store Business Plan in PDF

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

Rabbit Farming Business Plan

Beverages Business Plan

Private Schools Business Plan

Business Plan for a Lounge

Crowdfunding Business Plan

Water Refilling Station Business Plan

Any questions? Get in Touch!

We have been mentioned in the press:

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

Search the site:

Grocery Store Business Plan Template

Written by Dave Lavinsky

Business Plan Outline

• Grocery Store Business Plan Home
• 1. Executive Summary
• 2. Company Overview
• 3. Industry Analysis
• 4. Customer Analysis
• 5. Competitive Analysis
• 6. Marketing Plan
• 7. Operations Plan
• 8. Management Team
• 9. Financial Plan

Start Your Grocery Store Plan Here

You’ve come to the right place to create your grocery store business plan.

We have helped over 10,000 entrepreneurs and business owners create business plans and many have used them to start or grow their grocery stores.

Business Plan Sample for a Grocery Store

Below are links to each section of your grocery store business plan template:

Next Section: Executive Summary >

Grocery Store Business Plan FAQs

What is a grocery business plan.

A grocery business plan is a plan to start and/or grow your grocery business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can  easily complete your grocery business plan using our Grocery Business Plan Template here .

What Are the Main Types of Grocery Businesses?

A grocery store can either be small scale or large scale. Small format groceries are usually small, family-run stores like a neighborhood store, convenience store, or health food store. Large scale groceries, on the other hand, are supermarkets that offer a wider variety of products and goods sold.

What Are the Main Sources of Revenues and Expenses for a Grocery Business?

The primary source of revenue for grocery stores is its food, beverage and alcohol sales.

The key expenses for grocery businesses are wages, rent or mortgage, cost of products sold, and utilities. Among the other expenses are insurance, equipment maintenance, and marketing. 

How Do You Get Funding for Your Grocery Business Plan?

Grocery stores are typically funded through small business loans, personal savings, credit card financing and angel investors. Inventory financing is also common for part of their funding needs.

What are the Steps To Start a Grocery Store?

Starting a grocery store business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Grocery Store Business Plan - The first step in starting a business is to create a detailed grocery store business plan that outlines all aspects of the venture. This should include market research on the grocery store industry, potential target market size, as well as information about the services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your grocery store . This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your grocery store business is in compliance with local laws.

3. Register Your Grocery Store Business - Once you have chosen a legal structure, the next step is to register your business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to cover your startup costs and launch  your grocery store , so take some time to identify what financing options are available such as a business loan from a bank, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Grocery Store Equipment & Supplies - In order to start your business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your store . Marketing strategies includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful grocery store business:

• How to Open a Grocery Store Business

Where Can I Get a Grocery Store Business Plan PDF?

You can download our free grocery store business plan template PDF here . This is a sample grocery store business plan template you can use in PDF format.

Grocery Store Business Plan Template [Updated 2024]

Grocery Store Business Plan Template

If you want to start a Grocery Store or Supermarket business or expand your current Grocery Store business, you need a business plan.

The following Grocery Store business plan template can be used to create a grocery store business plan, supermarket business plan, or a small grocery store business plan.

You can download our Business Plan Template (including a full, customizable financial model) to your computer here.

Below are links to each of the key sections of your Grocery Store business plan:

Grocery Store Business Plan Home I. Executive Summary II. Company Overview III. Industry Analysis IV. Customer Analysis V. Competitive Analysis VI. Marketing Plan VII. Operations Plan VIII. Management Team IX. Financial Plan

Click below to see each section of our free grocery store business plan template. You can also click here to get our small grocery store business plan pdf .

Comments are closed.

• Purchase History

Supermarket Business Plan Template

Trusted by 400+ Downloaders

What You Get

• A compelling & detailed pre-written Supermarket business plan template in WORD
• A full and automatic Supermarket financial plan model in EXCEL you can easily customize
• Text tailored to the Supermarket business
• The ability to paste advanced charts and tables within a click
• No accounting or specialized financial knowledge needed
• A truly cost-effective solution saving you time and money

Supermarket Business Plan Package Description

Our ready-made supermarket business plan package includes a pre-written business plan in Word and automatic financial plan in Excel tailored to the supermarket business, and which you can easily customize to perfectly suit your own project. Save a significant amount of time and money and get your professional, investor-grade supermarket business plan ready in just a few hours. Check below the full description of your read-made supermarket business plan package content.

Supermarket Business Plan Document in Word

Our ready-made Supermarket business plan template is in Word format and includes 24 pages. The document is divided into multiple sections. Each section contains the essential points that are necessary to effectively present your Supermarket project. Each section and sub-section offer you a sample text that you can easily customize to make your business plan unique. Below is a small excerpt of your ready-made supermarket business plan in Word.

Automatic Supermarket Financial Plan in Excel

Our pre-populated financial model is in Excel format and includes multiples worksheets. You can easily edit the model’s inputs including changing costs and revenue assumptions to generate pro-forma financial forecasts including P&L, Cash flows and Balance Sheets. Below is a small extract of the automatic supermarket financial plan in Excel.

This Ready-Made Supermarket Business Plan is For

• Entrepreneurs wishing to start a Supermarket business
• Aspiring Supermarket owners who want to create a business plan fast and easy
• Retail entrepreneurs who wish to pitch their project to investors
• Retail professionals who wish to better understand the potential of the opportunity

Immediate Delivery by Email

• Once you complete the order, you will receive an email with links to download your documents
• Your order will contain the full pre-written business plan in Word
• Your order will contain the full customizable financial model in Excel

Your Supermarket Business Plan Content

Executive Summary:  Our Supermarket business plan template starts with a compelling Executive Summary. This key section is very important as it summarizes in 1 page your Supermarket concept. It will introduce your business model, the key people behind the project as well as the unique selling proposition offered by your Supermarket concept. This section will also mention how market conditions and consumer trends are favorable for launching your project.

The Problem Opportunity:  Next, your ready-made Supermarket business plan will list a number of problems experienced by your prospects in your target market and will show how this presents a unique opportunity for your Supermarket business. These can include issues such as lack of grocery stores in a certain location, low quality of service offered by existing players, undifferentiated offering by current actors in the market…etc.

The Solution:  This section explains how your Supermarket will take advantage of the current problems in the market and will detail your innovative solutions.

Mission & Vision:  Your mission will explain in a couple of sentences your Supermarket’s business ethos. In other words, it will summarize your unique value proposition and will explain how you are different than the competition. Your vision will explain the long-term plans for your Supermarket concept. Are you planning to start with one branch today and expand to a multi-branch business model? Are you looking to transform your Supermarket business into a franchise model?…etc.

Business Model:  This section details your Supermarket concept using the business model canvas method. In a visually appealing table, we will detail your Supermarket’s key partners, activities, resources, value proposition, customer segments, customer relationship plan, marketing channels, cost structure and revenue streams.

Products & Services:  Next, we will talk in detail about your various products and services. We will describe your various types of groceries, personal care products…etc. We will also provide information about your pricing by product or line of items.

Market Analysis:  This important section describes the various market statistics and consumer trends in the Supermarket industry and explains how they support your own Supermarket concept. The purpose of this section is to show that the market conditions are favorable for launching your new Supermarket concept.

General Market Trends:  In this sub-section of the market analysis, we will discuss the latest general market trends in the Supermarket industry. We will look at the global industry size, growth rate, growth diving factors and consumer trends.

Local Market Trends:  This sub-section explains the local market trends that are relevant to your specific Supermarket business.

Target Customers:  In this section, we will describe your various customer profiles by providing information about their demographics, behavior and purchasing habits.

Competitive Analysis:  We will analyze key competitors active in your target market and provide insights about their strengths and weaknesses.

Competitive Advantages:  After looking at the competitive landscape, we will then show how your Supermarket business is differentiating itself from the competition through a number of key advantages.

SWOT Analysis:  This section features a 4-quadrant table with explanations about how your Supermarket intends to leverage its key strengths, mitigate weaknesses, capture opportunities and thwart any future threats.

Marketing Plan : This chapter provides detailed information about your go-to-market strategy. It includes a detailed action plan to help you build brand awareness and generate sales.

Branding & Awareness:  We will describe in this sub-section your choice of key marketing channels to build branding and awareness.

Customer Acquisition:  We will describe in this sub-section your choice of key marketing channels to acquire customers and increase sales.

Operating Plan:  This chapter provides information about your Supermarket’s opening hours, internal processes and describes the interactions between various key departments and teams.

Management Team:  It is very important to present the key people behind your Supermarket project and thus we have dedicated a section for this very purpose. It is also important to talk here about the founder’s vision, his past education and professional experience.

Hiring Plan:  No business can succeed without having on board the right team. This section lists all the key positions you plan to hire with information about their salaries and expected start dates.

Key Milestones:  To be able to launch and execute your Supermarket project, you need to follow a set of actionable tasks with target deadlines. This section serves this purpose.

Financial Plan:  Without a robust financial plan, your Supermarket business plan would be an incomplete document. This important section provides crucial information about your pro-forma financial projections and shows that you have really done your homework. The data mentioned in this and the following sections will be provided by the dynamic Excel financial model accompanying your Supermarket business plan.

Projected Revenue:  This module shows your Supermarket’s revenue projections over the next three years.

Projected Profit and Loss:  This module shows your Supermarket’s income statement (also called profit and loss statement) over the next three years. Your income statement includes detailed projections about your sales and expenses and shows how your Supermarket’s revenue is converted into a net profit.

Projected Cash Flows:  This module shows your Supermarket’s cash flow projections over the next three years. The first year of operation is even detailed on a monthly basis. Your cash flow statement will detail the various cash inflows your Supermarket will generate from its day to day operations and from funding sources, as well as the various cash outflows required to pay for operating expenses and business investments.

Projected Balance Sheet : This module shows your Supermarket’s balance sheet projections over the next three years. The balance sheet will provide a summary of your Supermarket’s short term and long term assets in addition to your short term and long term liabilities and capital.

Profitability Analysis:  In this section, we will provide information about your gross margin, net margin and discuss the profitability of your Supermarket business.

Funding Requirement:  This module states the amount of funding your need to be able to comfortably launch your Supermarket business. It also describes the planned allocation of the funds between Opex and Capex.

Conclusion : Finally, we will conclude your business plan by recapitulating the key points that make your Supermarket project compelling and reiterate the rationale behind your business opportunity.

Why Use our Ready-Made Supermarket Business Plan?

• Speed & Convenience:  Once you complete your order, you will receive the Supermarket business plan directly in your mailbox. Since it is already pre-written with fully customizable financials, you will only need to spend a couple of hours to edit it and adapt it to your own Supermarket project.
• High Quality:  Your Supermarket business plan has been written by our professional team of business plan writers and experts from the retail and distribution industry. You will receive a professional Supermarket business plan template ideal for presenting to potential investors or banks.
• Low-Cost:  Our pre-written Supermarket business plan template is the most cost-effective solution in case you need to build a solid and professional Supermarket business plan. We are confident you will save hundreds if not thousands of dollars by ordering our premium business plan compared to hiring a consultant or subscribing to complicated and expensive software.

If you have any question regarding our ready-made Supermarket business plan package,  do not hesitate to contact us , we are here to help.

You Might Also Be Interested in

Event Planning Business Plan Template

Dog Daycare Business Plan Template

Social Media Marketing Agency Business Plan Template

ZenBusinessPlans

Home » Sample Business Plans » Wholesale & Retail

How to Write a Mini Supermarket Business Plan [Sample Template]

Are you about starting a supermarket? If YES, here is a complete sample mini supermarket business plan template & feasibility report you can use for FREE . If you have a knack for retailing various products, then you should consider starting your own supermarket business.

It has been proven over and over again that supermarkets; groceries store or convenience store as it is popularly called in some countries is one of the businesses that can easily survive in any part of the world as long as it is situated in place where people live and work. The good thing about establishing a standard supermarket is that, if you are successful in building your brand, you can easily sell your franchise to investors and that will translate to more money for you.

If you truly want to start a supermarket that would enjoy continuous high patronage, then you should carry out your feasibility studies to enable you know the ideal place to situate your supermarket, the goods that are in high demand in the community, and loads of other factors that will help you plan and achieve your business goals.

A Sample Mini Supermarket Business Plan Template

1. industry overview.

Supermarket and grocery stores account for the largest share of food store sales in the united states. In 2013, grocery stores accounted for 90% of the country’s food and beverage store sales, while supermarkets accounted for 95% of the total Grocery Store sales.

The food retail industry is a high-volume, low-margin business, with cutthroat competition from all quarters. It includes grocery stores and supermarkets, as well as convenience stores. The staples offered at these stores make the industry non-cyclical.

In addition, grocery stores and supermarkets offer an alternative to restaurants during tough economic times, as buying groceries for home cooking is one alternative. Buying prepared foods, which are new higher-margin offerings at grocery stores, is an additional alternative to restaurants.

However, offering new higher-margin items such as gourmet foods, prepared foods, and general merchandise is making this industry more cyclical than in the past, creating pressures on revenue during the recent economic downturn.

Small chains and independent grocers still dominate this industry, but national chains, such as Kroger, are increasingly growing in dominance. Mass merchants, such as Wal-Mart, are competing with grocery stores at their “supercenters” by offering lower prices through lower cost structures.

Wal-Mart is now the world’s No. 1 seller of groceries. Warehouse clubs, such as Costco and SAM’S CLUB (owned by Wal-Mart), can also compete on price by selling in large bulk. Supermarkets have responded to these threats by building larger “superstores.”

Conventional supermarkets are grocery stores with over $2 million in revenue, with average square feet of 15,000. Grocery stores that have less than $2 million in annual revenue sell almost entirely packaged and perishable goods, and are mostly independently owned.

Superstores are supermarkets with about 30,000 square feet, averaging $12 million in revenue. They often have an extended selection of food and nonfood items, with specialty departments such as florists, delis, bakeries, banking, pharmacy, and video rentals. Combination stores are hybrids of superstores and drugstores under one roof, with an average of 55,000 square feet.

The supermarket and grocery stores industry is indeed a very thriving industry in most countries of the world. It is a major sector of the economy of the United States which generates a whooping sum of well over $602 billion annually from more than 42,539 outlets scattered all around the United States of America.

The industry is responsible for the employment of well over 2,624,650 people. Experts project the supermarket and grocery industry to grow at a 1.4 percent annual rate. The establishment in this industry that has a dominant market share in the United States are; Albertson, Kroger and Publix Super Markets Inc.

Over and above, the supermarket and grocery store industry is a profitable industry and it is open for any aspiring entrepreneur to come in and establish his or her business; you can chose to start on a small scale in a street corner like the average mom and pop business or you can chose to start on a large scale with chains of stores in key cities all around the United States of America.

2. Executive Summary

Barry Whyte Supermarket, Inc. is a standard and licensed supermarket business that will be located in between one of the largest residential estates and business district in Baton Rouge – Louisiana. We have successfully secured a standard warehouse facility that is big enough to fit into the design of the kind of supermarket that we intend launching.

Barry Whyte Supermarket, Inc. will retail a wide range of durable goods and non – durable goods at affordable prices from different brands and manufacturers both from the United States of America and other countries of the world.

We are aware that there are several large and small chains of supermarket / grocery store outlets all around Baton Rouge – Louisiana, which is why we spent time and resources to conduct a thorough feasibility studies and market survey so we can be well – prepared to offer much more than our competitors will be offering. We will make available self – service options for our customers, and also various payments of options.

Apart from retailing the goods and products of top brands in the manufacturing and food industry, our customer care is second to none in the whole of Baton Rouge – Louisiana. We know that our customers are the reason why we are in business which is why we will go the extra mile to get them satisfied when they visit our grocery store and also to become our loyal customers and ambassadors.

Barry Whyte Supermarket, Inc. will ensure that all our customers are given first class treatment whenever they visit our grocery store. We have a CRM software that will enable us manage a one on one relationship with our customers no matter how large the numbers of our customers’ base may grow to. We will ensure that we get our customers involved in the selection of brands that will be on our racks and also when making some business decisions.

We are aware of the trend in the retail / supermarket and grocery store industry and we are not only going to operate a system where our customers would have to come to our store to make purchase or whatever they want but we will also operate an online store and our customers can order goods cum groceries online and they will get it delivered to their houses or any location they want us to deliver the goods to within Baton Rouge.

Barry Whyte Supermarket, Inc. is a family business that is owned by Barry Whyte and his immediate family members. Barry Whyte has a B.Sc. in Business Administration, with well over 7 years of experience in the supermarket and grocery store industry, working for some of the leading brand in the United States.

Although the business is launching out with just one outlet in Baton Rouge – Louisiana, but there is a plan to open chains of supermarket stores all across the United States of America in the nearest future.

3. Our Products and Services

Barry Whyte Supermarket, Inc. is in the supermarket and grocery store industry and we will ensure we go all the way to make available a wide range of goods and products from top manufacturing brands in the United States and other countries of the world.

We will have available in our store a wide range of durable goods and non – durable goods at affordable prices. Our product offerings are listed below;

• Fruit and vegetables
• Beauty products and jewelry
• Children’s toys and baby stuffs
• Home furnishings and home appliances
• Fresh and frozen meat
• Dairy products
• Beverages (including alcohol)
• Drugs and health products

4. Our Mission and Vision Statement

• Our vision is to become one of the leading brands in the supermarket and grocery store industry in Baton Rouge – Louisiana and to open chains of supermarket stores all across key cities in the United States of America.
• Our mission is to establish a supermarket business that will make available a wide range of goods and products from top manufacturing / production brands at affordable prices to the residence of Baton Rouge – Louisiana and other cities in the United States where we intend opening of chains of our supermarket stores.

Our Business Structure

Barry Whyte Supermarket, Inc. do not intend to start a supermarket business like the usual mom and pop business around the street corner; our intention of starting a supermarket business is to build a standard and one stop supermarket outlet in Baton Rouge – Louisiana.

Although our supermarket business might not be as big as Albertson, Kroger or Publix Super Markets Inc., but will ensure that we put the right structure in place that will support the kind of growth that we have in mind while setting up the business.

We will ensure that we hire people that are qualified, honest, customer centric and are ready to work to help us build a prosperous business that will benefit all the stake holders (the owners, workforce, and customers). As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of ten years or more.

In view of that, we have decided to hire qualified and competent hands to occupy the following positions;

• Chief Executive Officer (Owner)
• Supermarket Manager
• Human Resources and Admin Manager

Merchandize Manager

Sales and Marketing Manager

Information Technologist

• Accountants / Cashiers
• Customer Services Executive

5. Job Roles and Responsibilities

Chief Executive Officer – CEO:

• The chief executive officer will increase management’s effectiveness by recruiting and disciplining managers.
• He will create the organization’s vision, mission, and overall direction.
•  He is responsible for fixing prices and signing business deals
• He is responsible for providing direction for the business
•  He will lead the company to development and implementation of the overall organization’s strategy.
• He is responsible for signing checks and documents on behalf of the company
• He evaluates the success of the organization

Admin and HR Manager

• He/she is responsible for overseeing the smooth running of HR and administrative tasks for the organization
• He will maintain office supplies by checking stocks and by placing new orders.
• He/she ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
• He updates job knowledge by participating in educational opportunities.
• He/she enhances department and organization reputation by accepting ownership for accomplishing new and different requests.
• He/she defines job positions and manages interview processes.
• He/she carries  out staff induction for new team members
• Responsible for training, evaluation and assessment of employees

Supermarket Manager:

• He/she is responsible for managing the daily activities in the supermarket
• He/she ensures that proper records of goods are kept and our racks and warehouse does not run out of products
• He /she ensure that the store facilities is in a great shape and goods are properly arranged and easy to locate
• He/she Interfaces with third – party suppliers (vendors)
• He/she  control goods distribution and supply inventory
• He / she supervise the workforce in the supermarket sales floor.
• He/ she manages vendor relations, market visits, and the ongoing education and development of the organizations’ buying teams
• He / she helps to ensure consistent quality of goods and products on our rack
• He / she is responsible for the purchase of goods and products for the organizations
• He / she is responsible for planning sales and monitoring inventory.
• He/she ensures that the organization operates within stipulated budget.
• He/ she manages external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
• He/she models demographic information and analyze the volumes of transactional data generated by customer purchases
• He/ she will Identify, prioritize, and reach out to new partners, and business opportunities et al
• He/ she Identifies development opportunities.
• He/ she will be responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
• He/ she will develop, execute and evaluate new plans for expanding increase sales
• He/ she will Document all customer contact and information
• Represent the company in strategic meetings
• He / she will help increase sales and growth for the company
• Manages the organization website
• Handles ecommerce aspect of the business
• Responsible for installing and maintenance of computer software and hardware for the organization
• Manages logistics and supply chain software, Web servers, e-commerce software and POS (point of sale) systems
• Manage the organization’s CCTV
• Handles any other technological and IT related duties.

Accountant / Cashier:

• Responsible for preparing financial reports, budgets, and financial statements for the organization
• Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
• Responsible for financial forecasting and risks analysis.
• Performs cash management, general ledger accounting, and financial reporting
• Responsible for developing and managing financial systems and policies
• Responsible for administering payrolls
• Ensuring compliance with taxation legislation
• Handles all financial transactions for the organization
• Serves as internal auditor for the organization

Client Service Executive

• Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
• Through interaction with customers on the phone, uses every opportunity to build client’s interest in the company’s products and services
• Manages administrative duties assigned by the human resources and admin manager in an effective and timely manner
• Consistently stays abreast of any new information on the organizations’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to customers when they make enquiries
• Responsible for cleaning the supermarket facility at all times
• Ensure that toiletries and supplies don’t run out of stock
• Cleans both the interior and exterior of the supermarket facility
• Handle any other duty as assigned by the supermarket manager.

6. SWOT Analysis

We are well informed that there are several supermarkets and grocery stores all around Baton Rouge – Louisiana and even in the same location where we intend opening our supermarket, which is why we are following the due process of establishing a business.

We know that if a proper SWOT analysis is conducted for our business, we will be able to position our business to maximize our strength, leverage on the opportunities that will be available to us, mitigate our risks and be welled equipped to confront our threats.

Barry Whyte Supermarket, Inc. employed the services of an expert HR and Business Analyst with bias in retailing to help us conduct a thorough SWOT analysis and to help us create a Business model that will help us achieve our business goals and objectives. This is the summary of the SWOT analysis that was conducted for Barry Whyte Supermarket, Inc.;

Besides our competent team/ workforce, our location, the business model we will be operating on (physical store and online store), varieties of payment options, wide range of products and our excellent customer service culture will definitely count as a strong strength for Barry Whyte Supermarket, Inc.

One major weakness that may count against us is the fact that we are a supermarket outlet in Baton Rouge – Louisiana and we don’t have the financial capacity to compete with multi – billion dollars supermarket and grocery store outlets like Albertson, Kroger, Publix Super Markets Inc. and co when it comes to retailing at a rock bottom prices for all their goods.

• Opportunities:

The fact that we shall operate our supermarket in between one of the biggest residential estates and business districts in Baton Rouge – Louisiana provides us with unlimited opportunities to sell our goods to a large number of people.

We have been able to conduct thorough feasibility studies and market survey and we know what our potential clients will be looking for when they visit our supermarket; we are well positioned to take on the opportunities that will come our way.

One of the major threats that we are likely going to face when we launch our supermarket business is economic downturn. It is a fact that economic downturn affects purchasing / spending power. Another threat that may likely confront us is the arrival of a new supermarket, grocery store or retail outlet in same location where ours is located.

7. MARKET ANALYSIS

• Market Trends

It is a known fact that supermarket and grocery store business has been in existence for as long as human started trading goods, but one thing is certain, the supermarket and grocery store industry is still evolving. The introduction of technology and subsequently online grocery cum retail store has indeed helped in reshaping the industry.

As a matter of fact, it is now a common trend for supermarkets and grocery outlets to leverage on technology to effectively predict consumer demand patterns and to strategically position their shop to meet their needs; in essence, the use of technology help retailers to maximize supply chain efficiencies. No doubt data collected from customers goes a long way to help supermarkets and grocery stores serve them better.

Another common trend in the supermarket and grocery store industry is the pricing system. Aside from having varieties of products in a store, one of the easiest ways for supermarket and grocery stores to sell the goods on their racks as fast as they can and keep re – stocking is to ensure that the prices of their goods are a bit lower than what is obtainable in elsewhere.

For example, it is common to see items with prices in this format; $3.99, $99.99 and $199.99 et al as against $4, $100 and $200. Supermarkets and grocery stores also engage in massive clearance sales and discount sales to attract customers. It is a strategy that helps them welcome new customers and also reinforce the loyalty of old customers.

8. Our Target Market

It will be safe to categorically state that the supermarket and grocery store industry has the widest range of customers; everybody on planet earth has one or more things that they would need in a supermarket or grocery store. It is difficult to find people around who don’t patronize supermarket and grocery stores.

In view of that, we have positioned our supermarket store to service the residence of Baton Rouge – Louisiana and every other key cities through the United States of America where we intend opening our chains of supermarket stores.

We have conducted our market research and we have ideas of what our target market would be expecting from us. We are in business to retail a wide range of goods and groceries to the following groups of people;

• Corporate organizations
• Bachelors and Spinsters
• Corporate Executives
• Business People
• About to wed couples
• Expectant Mothers
• Sports Men and Women

Our Competitive Advantage

Research and studies carried out in the supermarket and grocery store industry reveals that the market has become much more intensely competitive over the last decade. As a matter of fact, you have to be highly creative, customer centric and proactive if you must survive in this industry. We are aware of the stiffer competition and we are well prepared to compete favorably with other leading supermarkets and grocery stores in Baton Rouge – Louisiana.

Barry Whyte Supermarket, Inc. is launching a standard and highly secured supermarket business that will indeed become the preferred choice of residence of Baton Rouge. Our supermarket store is located in a corner piece property on a busy road directly opposite one of the largest residential estates in Baton Rouge – Louisiana.

We have enough parking lots that can accommodate well over 50 cars per time. We will ensure that we have a wide range of products from different manufacturers available in our store at all times. It will be difficult for customers to visit our store and not find the product that they are looking for.

One of our business goals is to make Barry Whyte Supermarket, Inc. a one stop shop. Our excellent customer service culture, online store, various payment options and highly secured facility will serve as a competitive advantage for us.

Lastly, our employees will be well taken care of, and their welfare package will be among the best within our category (startups supermarkets and grocery stores) in the industry meaning that they will be more than willing to build the business with us and help deliver our set goals and achieve all our aims and objectives. We will also give good working conditions and commissions to freelance sales agents that we will recruit from time to time.

9. SALES AND MARKETING STRATEGY

• Sources of Income

Barry Whyte Supermarket, Inc. is in business to retail a wide range of goods to the residence of Baton Rouge – Louisiana. We are in the supermarket and grocery industry to maximize profits and we are going to go all the way out to ensure that we achieve or business goals and objectives.

In essence, our source of income will be the retailing of a wide range of durable goods and non – durable goods at affordable prices. We will retail the following goods;

10. Sales Forecast

If your store is well stocked and centrally positioned, you will always attract customers cum sales and that will sure translate to increase in revenue generation for the business.

We are well positioned to take on the available market in Baton Rouge – Louisiana and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow the business and our clientele base.

We have been able to critically examine the supermarket and grocery industry and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projections are based on information gathered on the field and some assumptions that are peculiar to startups in Baton Rouge – Louisiana.

Below are the sales projections for Barry Whyte Supermarket, Inc., it is based on the location of our business and other factors as it relates to supermarkets and grocery stores start – ups in the United States;

• First Fiscal Year-: $120,000
• Second Fiscal Year-: $350,000
• Third Fiscal Year-: $750,000

N.B: This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same products and customer care services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

• Marketing Strategy and Sales Strategy

Prior to choosing a location for Barry Whyte Supermarket, Inc., we conduct a thorough market survey and feasibility studies in order for us to be able to be able to penetrate the available market and become the preferred choice for residence of Baton Rouge – Louisiana. We have detailed information and data that we were able to utilize to structure our business to attract the numbers of customers we want to attract per time.

We hired experts who have good understanding of the supermarket and grocery industry to help us develop marketing strategies that will help us achieve our business goal of winning a larger percentage of the available market in Baton Rouge – Louisiana.

In other to continue to be in business and grow, we must continue to sell the goods that are available in our store which is why we will go all out to empower or sales and marketing team to deliver. In summary, Barry Whyte Supermarket, Inc. will adopt the following sales and marketing approach to win customers over;

• Open our supermarket business in a grand style with a party for all.
• Introduce our supermarket by sending introductory letters alongside our brochure to organizations, households and key stake holders in Baton Rouge – Louisiana
• Ensure that we have a wide range of goods from different brand at all times.
• Make use of attractive hand bills to create awareness and also to give direction to our supermarket store
• List our business on yellow pages ads (local directories)
• Position our signage / flexi banners at strategic places around Baton Rouge – Louisiana
• Position our greeters to welcome and direct potential customers
• Create a loyalty plan that will enable us reward our regular customers
• Engage on road shows within our neighborhood to create awareness for our bar
• Leverage on the internet to promote our business
• Engage direct marketing approach
• Encourage word of mouth marketing from loyal and satisfied clients

11. Publicity and Advertising Strategy

Irrespective of the fact that our supermarket store is well located, we will still go ahead to intensify publicity for the business. We are going to explore all available means to promote our supermarket store.

Barry Whyte Supermarket, Inc. has a long term plan of opening chains of supermarket stores in various locations all around key cities in the United States which is why we will deliberately build our brand to be well accepted in Baton Rouge – Louisiana before venturing out.

As a matter of fact, our publicity and advertising strategy is not solely for winning customers over but to effectively communicate our brand. Here are the platforms we intend leveraging on to promote and advertise Barry Whyte Supermarket, Inc.;

• Place adverts on community based newspapers, radio stations and TV stations.
• Encourage the use of word of mouth publicity from our loyal customers
• Leverage on the internet and social media platforms like; YouTube, Instagram, Facebook ,Twitter, LinkedIn, Snapchat, Badoo, Google+  and other platforms to promote our business.
• Ensure that our we position our banners and billboards in strategic positions all around Baton Rouge – Louisiana
• Distribute our fliers and handbills in target areas in and around our neighborhood
• Contact corporate organizations, households, landlord associations and schools by calling them up and informing them of Barry Whyte Supermarket, Inc. and the products we sell
• Advertise our supermarket store business in our official website and employ strategies that will help us pull traffic to the site
• Brand all our official cars and vans and ensure that all our staff members and management staff wears our branded shirt or cap at regular intervals.

12. Our Pricing Strategy

Pricing is one of the key factors that gives leverage to supermarkets and grocery stores, it is normal for consumers to go to places (retail outlets) where they can purchase goods at cheaper price which is why big player in the supermarket and grocery industry like Albertson, Kroger and Publix Super Markets Inc. will attract loads of consumers. Products in their store are tagged with the cheapest price you can get anywhere in the United States.

We know we don’t have the capacity to compete with Albertson, Kroger and Publix Super Markets Inc., but we will ensure that the prices of all the products that are available in our supermarket store are competitive with what is obtainable amongst supermarkets and grocery stores within our level.

Payment Options

The payment policy adopted by Barry Whyte Supermarket, Inc. is all inclusive because we are quite aware that different customers prefer different payment options as it suits them but at the same time, we will ensure that we abide by the financial rules and regulation of the United States of America.

Here are the payment options that Barry Whyte Supermarket, Inc. will make available to her clients;

• Payment via bank transfer
• Payment with cash
• Payment via POS
• Payment via mobile money platform
• Payment via online bank transfer
• Payment via check
• Payment via bank draft

In view of the above, we have chosen banking platforms that will enable our client make payment for goods purchased without any stress on their part. Our bank account numbers will be made available on our website and promotional materials to clients who may want to deposit cash or make online transfer for goods purchased.

13. Startup Expenditure (Budget)

In setting up any business, the amount or cost will depend on the approach and scale you want to undertake. If you intend to go big by renting a place, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

This means that the start-up can either be low or high depending on your goals, vision and aspirations for your business.

The tools and equipment that will be used are nearly the same cost everywhere, and any difference in prices would be minimal and can be overlooked.  As for the detailed cost analysis for starting a supermarket store business; it might differ in other countries due to the value of their money. These are the key areas where we will spend our start – up capital;

• The Total Fee for Registering the Business in the United States of America – $750.
• Legal expenses for obtaining licenses and permits as well as the accounting services (software, P.O.S machines and other software) – $3,300.
• Marketing promotion expenses for the grand opening of Barry Whyte Supermarket, Inc. in the amount of $3,500 and as well as flyer printing (2,000 flyers at $0.04 per copy) for the total amount of $3,580.
• Cost for hiring Consultant – $2,500.
• Insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – $2,400.
• Cost for payment of rent for 12 month at $1.76 per square feet in the total amount of $105,600.
• Cost for Shop remodeling (construction of racks and shelves) – $20,000.
• Other start-up expenses including stationery ( $500 ) and phone and utility deposits ( $2,500 ).
• Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $60,000
• The cost for Start-up inventory (stocking with a wide range of goods from different manufactures) – $150,000
• Storage hardware (bins, rack, shelves, food case) – $3,720
• The cost for counter area equipment (counter top, sink, ice machine, etc.) – $9,500
• Cost for serving area equipment (plates, glasses, flatware) – $3,000
• Cost for store equipment (cash register, security, ventilation, signage) – $13,750
• Cost of purchase and installation of CCTVs: $10,000
• The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, TVs, Sound System, tables and chairs et al): $4,000.
• The cost of Launching a Website: $600
• The cost for our opening party: $7,000
• Miscellaneous: $10,000

We would need an estimate of $400,000 to successfully set up our supermarket store in Baton Rouge – Louisiana. Please note that this amount includes the salaries of all the staff for the first month of operation.

Generating Funding / Startup Capital for Barry Whyte Supermarket, Inc.

Barry Whyte Supermarket, Inc. is a private business that is solely owned and financed by Barry Whyte and his family members. They do not intend to welcome any external business partner which is why he has decided to restrict the sourcing of the start – up capital to 3 major sources.

These are the areas we intend generating our start – up capital;

• Generate part of the start – up capital from personal savings
• Source for soft loans from family members and friends
• Apply for loan from my Bank

N.B: We have been able to generate about $150,000 (Personal savings $100,000 and soft loan from family members $50,000) and we are at the final stages of obtaining a loan facility of $250,000 from our bank. All the papers and document have been signed and submitted, the loan has been approved and any moment from now our account will be credited with the amount.

14. Sustainability and Expansion Strategy

The future of a business lies in the numbers of loyal customers that they have the capacity and competence of the employees, their investment strategy and the business structure. If all of these factors are missing from a business (company), then it won’t be too long before the business close shop.

One of our major goals of starting Barry Whyte Supermarket, Inc. is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.

We know that one of the ways of gaining approval and winning customers over is to retail our wide range of goods from different brands a little bit cheaper than what is obtainable in the market and also to ensures that our finished diamond can favorably compete with finished diamonds from any part of the world and we are well prepared to survive on lower profit margin for a while.

Barry Whyte Supermarket, Inc. will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare is well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and re – training of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List / Milestone

• Business Name Availability Check: Completed
• Business Registration: Completed
• Opening of Corporate Bank Accounts: Completed
• Securing Point of Sales (POS) Machines: Completed
• Opening Mobile Money Accounts: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID: In Progress
• Application for business license and permit: Completed
• Purchase of Insurance for the Business: Completed
• Leasing of facility and remodeling the shop: In Progress
• Conducting Feasibility Studies: Completed
• Generating capital from family members: Completed
• Applications for Loan from the bank: In Progress
• writing of business plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents and other relevant Legal Documents: In Progress
• Design of The Company’s Logo: Completed
• Graphic Designs and Printing of Packaging Marketing / Promotional Materials: In Progress
• Recruitment of employees: In Progress
• Purchase of the Needed furniture, racks, shelves, computers, electronic appliances, office appliances and CCTV: In progress
• Creating Official Website for the Company: In Progress
• Creating Awareness for the business both online and around the community: In Progress
• Health and Safety and Fire Safety Arrangement (License): Secured
• Opening party / launching party planning: In Progress
• Compilation of our list of products that will be available in our supermarket store: Completed
• Establishing business relationship with vendors – suppliers of groceries: In Progress

More on Wholesale & Retail

This site uses cookies to deliver and enhance the quality of its services and to analyze traffic.

Supermarket Business Plan Template

Document description.

This supermarket business plan template has 39 pages and is a MS Word file type listed under our business plan kit documents.

Sample of our supermarket business plan template:

[YOUR COMPANY NAME ] Contact: [YOUR NAME ] ADDRESS: [YOUR ADDRESS] Phone: [YOUR PHONE NUMBER] Email: [YOUR [email protected]] INSERT IMAGE/LOGO

Related documents

3,000+ templates & tools to help you start, run & grow your business, all the templates you need to plan, start, organize, manage, finance & grow your business, in one place., templates and tools to manage every aspect of your business., 8 business management modules, in 1 place., document types included.

Free Supermarket Business Plan PDF Download | Sample Mini Supermarket Business Plan

How to Start a Supermarket Business - Free Supermarket Business Plan PDF

Are you considering starting a Supermarket Business and are in need of a Supermarket Business Plan? if yes, you'll find this free book to be extremely helpful.

This is a practical guide that will walk you step by step through all the essentials of starting your business. The book is packed with guides, worksheets and checklists. These strategies are absolutely crucial to your business' success yet are simple and easy to apply.

Don’t Start a New Supermarket Business Unless You Watch This Video First!

Checklist for Starting a Business: Essential Ingredients for Success

If you are thinking about going into business, it is imperative that you watch this video first! it will take you by the hand and walk you through each and every phase of starting a business. It features all the essential aspects you must consider BEFORE you start a business. This will allow you to predict problems before they happen and keep you from losing your shirt on dog business ideas. Ignore it at your own peril!

Here’s a Valuable Free Gift for You This is a high quality, full blown business plan template complete with detailed instructions and all related spreadsheets. You can download it to your PC and easily prepare a professional business plan for your business. Click Here! To get your free business plan template

The Single Most Important Ingredient for Business Success

The first and most important thing you need to acquire in order to succeed in a small business is... knowledge.

Sounds exaggerated? Listen to this...

According to research conducted by Dun & Bradstreet, 90% of all small business failures can be traced to poor management resulting from lack of knowledge.

This is backed up by my own personal observations. In my 31 years as a business coach and consultant to small businesses, I've seen practically dozens of small business owners go under and lose their businesses -- not because they weren't talented or smart enough -- but because they were trying to re-invent the wheel rather than rely on proven, tested methods that work.

Conclusion: if you are really serious about succeeding in a business... If you want to avoid the common traps and mistakes... it is absolutely imperative that you acquire the right knowledge.

"Why Invent Mediocrity, When You Can Copy Genius?"

That's an excellent quote I picked up from a fellow business owner a few years back. What this means is that you should see what is working and try to duplicate Printing Business. Why go through all the trouble of inventing something new, that you don't even know will ever work, when you can easily learn from and duplicate something that has been a proven success?

[ Note: One of the BIGGEST mistakes almost all new businesses make is that they WASTE tons of valuable time, energy and money on trying to create something "new", that has never been tested or proven... only to find out later that it was a total loss. Don't make the same mistake! ]

Hi! My name is Meir. I'm the founder and president of BizMove.com, a successful internet based information business. I'm also the author of numerous books, mostly in the area of small business management.

I've been involved in small business for the past 31 years of my life, as a business coach, manager of a consulting firm, a seminar leader and as the owner of five successful businesses.

During my career as a business coach and consultant I've helped dozens of business owners start their businesses, market, expand, get out of troubles, sell their businesses and do practically every other small business activity you can think of. You see, I have been there .... done it ... and bought the Small Business t-shirt! -- This free book contains techniques and strategies I've learned during my 31 year small business career.

Here's what you'll discover in the 'How to Start a Supermarket Business' book:

Success Tip: Setting Goals

Good management is the key to success and good management starts with setting goals. Set goals for yourself for the accomplishment of the many tasks necessary in starting and managing your business successfully. Be specific. Write down the goals in measurable terms of performance. Break major goals down into sub-goals, showing what you expect to achieve in the next two to three months, the next six months, the next year, and the next five years. Beside each goal and sub-goal place a specific date showing when it is to be achieved.

Plan the action you must take to attain the goals. While the effort required to reach each sub-goal should be great enough to challenge you, it should not be so great or unreasonable as to discourage you. Do not plan to reach too many goals all at one time.

Establish priorities. Plan in advance how to measure results so you can know exactly how well you are doing. This is what is meant by "measurable" goals. If you can’t keep score as you go along you are likely to lose motivation. Re-work your plan of action to allow for obstacles which may stand in your way. Try to foresee obstacles and plan ways to avert or minimize them.

Click here! to download your supermarket Business plan PDF book for free

Just Released: How to Manage Yourself for Success (90 Self Management Tips)

You are responsible for everything that happens in your life. Learn to accept total responsibility for yourself. If you don’t manage yourself, then you are letting others have control of your life. In this video you'll discover 90 powerful tips and strategies to better manage yourself for success.

For more insightful videos visit our Small Business and Management Skills YouTube Chanel .

Here're other free books in the "how to start a business" series that may interest you:

Here's a Sample 'Executive Summary' for a Supermarket Business plan :

COMPANY NAME is a small town supermarket located in Mountainair, New Mexico. 

COMPANY NAME Owner:  INSERT NAME INSERT ADDRESS Phone:  Email: 

Being a sole community provider, the market offers grocery products to the local community and surrounding area of approximately 4,000 citizens.  Often referenced as a pillar of the community, the community's viability is dependent upon the success of their local market.  Without a successful pillar, such as the market, the community would falter and gradually deteriorate.  It has been frequently referenced that a healthy community is dependent upon the success of its businesses.

The market is seeking grant funding to assist with greater development efforts and to provide opportunities for further growth.  The building was erected in the 1920's and has received limited upgrades to support the need for energy efficient building infrastructure and equipment.  This funding will provide the necessary first steps for improving and expanding the services and enhancing the markets continued success in the community. 

Prior to March 1, 2007, annual sales of the market topped $500,000 with net incomes of approximately $15,000.  With only minor enhancements to the market and the addition of product, annual sales have topped $1.1 million and net income has grown to over $60,000 annually.  The community has responded positively to minor changes to the market and continues to praise the owners for "saving their community." 

COMPANY NAME is anticipating the receipt of funding in the amount of $600,000 in the 3rd or 4th quarter of 2010 to finance the upgrades and additions to the market.

1.1 Objectives

• Expand building to increase product selection and services.
• Replace existing equipment in facility to provide an energy efficient environment.   
• Introduce deli/coffee shop by creating commercial kitchen, involving local patrons to prepare local favorites.
• Restore building’s historical charm by providing necessary building upgrades.
• Boost image and awareness by establishing baseline customer satisfaction of 100% .

1.2 Mission

COMPANY NAME is committed to satisfying customers by providing a broad selection of high quality and competitively priced products as well as exceptional customer service.  The focus of COMPANY NAME is to create an environment that is warm, friendly, and clean.  We are committed to our employees by treating them with respect, fairness and integrity and exposing them to an atmosphere that fosters teamwork and professional development. 

The suppliers of COMPANY NAME are also partners in the success of the company and we expect the same in return.  It is our responsibility to be active stewards in our communities and to promote local involvement. 

1.3 Keys to Success

  The keys to success for COMPANY NAME are:

• Quality products and friendly service.
• Maintaining existing loyal customer base.
• Creating a positive relationship within the community.

2.0 Company Summary

The building that is currently home to COMPANY NAME was originally the local community bakery  The building was constructed in the 1920's and then transformed into the general mercantile store in the 1950's and continued as such until the 1980's.  Because of distributor requirements to order certain quantities, the store dropped non-food items and continued to sell only food items, health/beauty, and household goods.  COMPANY NAME, originated on March 1, 2007.  The business partners structured the business into two corporations; COMPANY NAME is the grocery business and INSERT NAME purchased owns the building the COMPANY NAME leases for the business.  The lease is self renewing and is $1,710.00 monthly.  The building is approximately 7,000 sq. ft. of which approximately 5,500 sq. ft. is actual product display and the remainder is warehouse/storage.  Adjacent to the building is the store parking lot.  The grocery store provides a broad range of store brand and national products of general grocery items.  Because of the diverse population, the store also contains several gourmet and natural/organic products and produce. The owners of COMPANY NAME have partnered with local produce and meat farms to make local products available to the community.   All meat is cut locally and is sold fresh daily.  Several customers travel for miles to purchase the bologna and Longhorn Colby cheese as well as other meats and cheeses.  The customers have confirmed their loyalty to our market by stating, that they will not purchase meat form any other market.   

  2.1 Company Ownership

COMPANY NAME is a limited liability corporation owned and operated by INSERT NAME(s) each with a 50% share of ownership

2.2 Company History

COMPANY NAME was purchased by the current owners INSERT NAME(s) in March 2007.  The annual sales were approximately $500K with a net income of approximately $15K.  After installing new shelving, increasing product selection, and including bi-weekly sales, COMPANY NAME has more than doubled annual sales and has shown a net income of approximately $60K for the past two years. 

Table: Past Performance

How To Be A Great Leader Without Trying Too Hard We all know that open communication, trust and respect are important aspects of being a strong business leader. However, how many of us really know how to accomplish these and other vital leadership goals? Keep reading to find some helpful suggestions about becoming the strong leader of a successful business enterprise. Use a mentor. Find someone whose leadership skills you trust, and model your behavior after theirs. Watch them for a while, and get an idea of how they lead and what makes them a good leader. You don't want to mimic them completely, but find what works about their style and incorporate it into a style that works for you. You may be a visionary with excellent insight into your company's market sector, but you don't know everything. Your subordinates may be in more intimate contact with part of the market as part of their job. If your marketing director says that your advertising isn't appropriate for your target audience, listen to her. She's probably right. Effective leaders are inspiring. You need to develop the ability to inspire those who work under you, motivating them to work toward a common goal. You can use public speaking to achieve this, but there are also videos, blogs, articles and other methods to convey your uplifting message to your audience. As a leader, you must have confidence. This will, in turn, instill confidence in your team. If your team sees you doubt yourself, they will begin to doubt you too. Always act deliberately and do not waver, but do not be afraid to change your mind. A good leader is flexible. As you lead, concentrate on people and everything else will fall into place. Learn how you can best inspire and encourage those who are working with you. Instead of focusing on every task, motivate your team members to do their jobs correctly and efficiently. Don't make the mistake of ordering people around. That is not true leadership. The key to true leadership is to inspire those around you. You need to help them find their own voices, so that they can go on to lead others. The entire journey they take with you is about their ability to know themselves better. Be open to doing things in different ways than the ones you are familiar way. Do not immediately shut people down because they are suggesting you do things differently. Show them that you are open-minded and willing to give new things a chance. This will help foster better connections with people. Continue to learn new leadership techniques and innovative methods for conducting business. Continuing your education will give you a better understanding of how your younger employees think. A new perspective will help you improve your leadership style while also giving you the tools to be competitive in an ever-changing market. Conquer your fear. Fear can be a terrible thing for you to experience, especially if you're a leader. Instead, start paying attention to what the fear is telling you. Learn to process it in a way that is healthy and in a way that urges you to move beyond the fear to something more. Be prepared for conflict and try to deal with it before it gets out of hand. Ignoring conflict will make the problem worse and make you look too weak to handle it. Practicing good communication skills with your employees will help them feel more respected even if they don't agree with specific decisions. A great leadership tactic is to periodically meet with individuals concerning their personal work goals. Try meeting privately, going over goals they may have, as well as your goals for them as part of the team, or workforce. Then, find out if there is any way you can help them to meet these goals. Lastly, be sure to follow through. When you are the leader of the group, you are responsible for the atmosphere. If you come to work in a bad mood and are disrespectful to your team, the atmosphere will be a negative one. Always try to keep things positive at the office, work site and in your communications with your team. Leaders need to know the difference between what they have in mind and what needs to be done. The two could be at odds. If you have something on your mind, it needs to be released. Write things down so you will not let it interfere with your current task. As a leader, part of your job is to be there for your team, or workforce. Always encourage your team to explore new options and challenges. Help them to identify their weaknesses, strengths and work style. Then, If you let them, each individual person can help to increase the growth of the company. The way you use humor in the presence of others can influence their perceptions of your leadership abilities. For example, you may find that constant self-deprecation has an unfavorable effect on others' respect for your power. Frequent use of this type of humor communicates immaturity and an inability to be serious. If you are in a leadership, or management role, at work, remember that your entrance sets the tone of the day. If a grumpy boss comes in, the team will be on edge, and fearful of aggravating the boss. On the other hand, if you leave your troubles at the door, and walk in with a smile, everyone's day, including yours, will be positive and more productive. Build relationships with your team by applying the principles of servant leadership. While working toward the group's long-term goal, make it clear that you are personally invested in the short-term goals of each group member. As a servant leader, you focus on empowering others to perform their duties for the task at hand, but also for future projects. Now that you understand some of the things that are necessary in becoming an effective leader, you can go into work with more confidence. Remember these tips when you are dealing with your employees, customers and clients. Keep learning new leadership skills to become the best leader you can be.

Copyright © by Bizmove Free Business Guides. All rights reserved.

Grocery Store Business Plan Sample

This grocery store business plan will review how to start a grocery store business. Opening a grocery store can be fun and fulfilling if you have properly identified the appropriate grocery store business model to implement. Whether you plan to open a small grocery store, a mini supermarket, or a full-scale supermarket, a solid grocery business plan is essential to ensure your success. In this article, we will provide you with an overview of the key components of a grocery store business plan and guide you through the process of creating one.

If you’re considering starting a grocery store business, having a well-thought-out grocery store business plan is crucial to its success. A business plan serves as a roadmap for your business, outlining your objectives, strategies, financial projections, and potential obstacles. Here are some essential steps to consider when creating your grocery store business plan:

Before opening a grocery store, you need to decide on your business model. Will you be starting or opening a small grocery store, a supermarket, or a general store? Each model has different considerations, such as the size of the store, the types of products sold, and the target market.

Knowing your target audience is crucial in creating a successful grocery store business plan. Consider factors such as age, income level, and shopping habits when identifying your target audience. Understanding their needs and preferences will help you select the right products, set appropriate pricing, and design the store layout.

Market research is critical in understanding the demand for your grocery store setup in the area you plan to open. It will help you identify the competition, assess their strengths and weaknesses, and determine the unique selling points of your store.

Your marketing strategy should focus on attracting customers to your grocery store. Determine the best ways to reach your target audience, such as social media, print advertising, or flyers. Plan promotions, such as discounts or loyalty programs, to incentivize repeat business.

Starting or owning a small grocery store requires significant financial investment. Know how much to open or start a grocery store. Plan your finances carefully by identifying startup costs, fixed and variable expenses, and projected revenue. Determine how much you’ll need to finance the business and where you’ll obtain the necessary capital.

The operational plan outlines how your grocery store will function on a day-to-day basis. It includes the store’s hours, staffing requirements, inventory management, and customer service policies.

The store layout is critical in attracting and retaining customers. Consider the flow of the store, the sections and placement of products, and the overall aesthetic of the store. A well-designed layout can help customers find what they’re looking for and increase sales. 

Starting a grocery store requires compliance with numerous legal requirements, including obtaining the necessary permits and licenses, registering for taxes, and complying with safety regulations. Ensure that you understand and comply with all legal requirements.

If you’re considering opening a supermarket, mini grocery, or retail store, the steps outlined above are also applicable. However, there are some additional considerations specific to these types of businesses.

When opening a supermarket, you’ll need to consider factors such as the size of the store, the number of employees required, and the range of products offered. You may also want to offer additional services such as a pharmacy, bakery, or deli to attract customers.

Mini groceries are typically smaller than supermarkets and may specialize in certain types of products such as organic or gourmet foods. When opening a mini grocery, it’s important to carefully consider the product selection, pricing, and target market.

Retail stores can sell a wide range of products, including clothing, electronics, or home goods. When creating a retail store business plan, you’ll need to consider factors such as inventory management, staffing requirements, and marketing strategies. Regardless of the type of business you plan to open, a comprehensive entrepreneurship business plan is essential. It should include market research, financial projections, marketing strategies, and operational plans. A well-crafted business plan can help attract investors and secure financing.

In summary, opening a grocery store, supermarket, mini grocery, or retail store requires careful planning and consideration of various factors. By creating a comprehensive business plan and following the steps outlined above, you can increase the likelihood of success and achieve your entrepreneurial goals.

1.0 Executive Summary

“Jolly Groceries Ltd. ” operating as “Jolly Groceries” (The Company), was incorporated on January 5, 2021, in the state of New York by Neil Stallen and Tim Wilson. Jolly Groceries is a specialty grocery store founded to meet a strong neighbourhood need for quality, Middle Eastern grocery options in the Brooklyn and Downtown New York area. 

The Brooklyn area of Downtown New York currently lacks any good grocers or reliable shops to get fresh or specialty products from the Middle East. Mr. Stallen and Mr. Wilson currently operate another grocery store on the other side of town (Macky Market, 837 Bidwell Street, New York) and regularly talk to downtown residents about their need for a specialty ethnic grocery store in their communities. Aside from offering hard-to-find grocery products in Jolly Groceries, their pricing will be more competitive with 0.5% less mark-up on most international products in the store. 

Mr. Stallen (15 years of grocery experience) and Mr. Wilson (with 10 years) will be co-owners of the store with 51% and 49% share respectively. Their combined experience and leadership will contribute to the success and rapid growth of the Company.  Jolly Groceries’ target customers include Turkish, Iranian, and Arabic immigrants who now live in Downtown New York. They crave the nostalgic tastes of their home country that they can’t find anywhere else locally.  

Jolly Groceries is currently seeking a $250,000 loan under the SBA Loan Program to help with launch activities and essential capital and equipment purchases. The shop plans to open in June 2022.  The Company seeks to contribute to a world where everyone has access to their favourite foods from their home country or region, no matter where in the world they live. These foods from home will be affordable and easy to find or sourced through Jolly Groceries.

2.0 Business Overview

Jolly Groceries is a new specialty ethnic grocery store opening in June 2022 in the trendy Downtown New York neighbourhood of Brooklyn. The store will carry local and international foods from the Middle East and open seven days a week from 9 am to 10 pm to serve the local community and local Middle Eastern Immigrants.

The Company will be a partnership between Mr. Neil Stallen (owning 51%) and his business partner Mr. Tim Wilson (owning 49%). Mr. Stallen currently owns another grocery store (Aria Market) in New York, where Mr. Wilson is the manager. The two partners have a combined 25 years of experience in the grocery industry. 

The store is for the whole community, but the main draw will be for the specialty Middle Eastern products that Aria Market doesn’t have room to stock. It will be physically larger than their Bidwell location, with over 7,000 sq ft of retail space plus 3,900 sq ft of back office, food prep, and inventory storage in the back. 

Jolly Groceries will fill a local need for a local grocery store for residents and tourists alike.  During the summer months, as the tourist population in New York increases, the market expects to see increased demand for their products, which will lead to a growth in sales.  

The Company plans to become a local hub for the local Middle Eastern community. As such, the Company will: 

• never compromise on freshness
• always provide friendly customer service
• Focus on sourcing the best diet-specific foods (including keto and gluten-free products) options for their customers. 

2.1 Industry Overview

The grocery industry is not expected to become obsolete anytime soon. Consumers are looking to get all their everyday grocery staples and specialty items from one place. With the COVID-19 pandemic, many restaurants were shut down, so customers turned to more fresh food and produce, so grocery stores saw a dramatic increase in success and profitability. 

Now, as we’re coming to the end of the restrictions put in place by the pandemic and restaurants are beginning to reopen, the industry is expecting a temporary drop throughout the rest of 2021 as people buy fewer groceries and eat out more. All economic indicators and predictions show this drop to last no more than one to two years before average growth returns for the industry. 

Jolly Groceries keeps a close eye on how consumers’ grocery buying habits are evolving. Consumers are becoming more health-conscious and are looking for healthier produce, organic products, and gluten- or GMO-free groceries. This is a need that Jolly Groceries can cater to. 

2.2 Mission & Vision Statement

Jolly Groceries’ mission is to create a world where everyone has access to their favourite foods from their home country or region, no matter where in the world they live. 

Jolly Groceries’ vision is to become a hub for the Downtown New York community to get fresh local produce and specialty grocery items from the Middle East without travelling far or paying a premium. 

2.3 Goals and Objectives

In terms of business growth, the Company has set the following revenue goals:

• Earning $200,000 per month by the end of year one
• +15% growth during year two
• +25% growth during year three

Jolly Groceries also hopes to become a hub for Middle Eastern immigrants in the neighbourhood. 

2.4 Core Values

Jolly Groceries staff and managers will make all business decisions and day-to-day operations with the Company’s four core values in mind:

• Customer-focused : Jolly Groceries’ priority is satisfying its loyal customers.
• Quality : The Company provides quality, fresh produce and offers personalized, quality service that you expect from your neighbourhood grocer. 
• Compassion : In today’s world, a little kindness can have a considerable impact.
• Goal-oriented: Jolly Groceries believes that goals are an effective growth strategy in business and personal lives.

2.5 Key Success Factors

The success of Jolly Groceries is dependent on the following key external drivers : 

• Per Capita disposable income : As the economy begins to bounce back after the COVID-19 Global Pandemic, the unemployment rate will decrease. This will create a situation where families have increased disposable income to spend on specialty and imported groceries. 
• Consumer Price Index for Food : Food and grocery costs skyrocketed in 2020 during the pandemic. Low oil prices and the depressed value of the American dollar played prominent roles. This index is expected to rise 2.3-3.3% annually for the next five years, parallel to the rise in costs of consumer products in general. 
• External Competition for Supermarkets and grocery stores : With online grocers (like Amazon) and the increasing number of brick-and-mortar grocery stores, there is often intense competition in this sector. Retailers who offer specialized or niched products (ethnic-focus, vegan, gluten-free) will stand out from the competition. 
• Population trends : Population has a direct correlation to the success of grocery stores. As of the last available American census data from 2016, New York’s population was estimated at 633,000 people. About 42% are immigrants , and 6.2% are from West Central Asia and the Middle East.  
• Proximity to key markets : A critical success factor for grocers is opening shops in key neighbourhoods and heavily populated areas . Clear exterior signage and access to parking can provide additional access to food traffic. 

Internal factors that will be pivotal to the success of Jolly Groceries include:

• Maintaining an unwavering commitment to customer satisfaction
• Always providing low-price/high-quality products
• Hiring the right staff to help make the Company a success. 
• Maintaining good relationships with suppliers and distributors.

2.6 Staffing

Many staff are required to keep the store operational. In their experience operating Aria Market on Bidwell Street in New York, they found most of their qualified applicants through in-store signage. For Jolly Groceries, staff will be recruited the same way.  

A few key staff member positions for the store include:

• Cashiers : Applicants must demonstrate an ability to work in a fast-paced environment and keep their cool in the presence of customers. Proven success in providing excellent customer service will be critical, and they must have a collaborative spirit to become a great team player. 
• Cashier and Produce Supervisors : We require store supervisors to have at least three years of experience in a grocery store. This experience means that they understand the inner workings of a grocery store and likely also have valuable leadership skills, which is another requirement for any applicant in this position. 
• Prep Room and Produce Workers : Applicants for this position require a proven ability to work in a fast-paced environment. They must work well with others and can lift up to 50lbs. 

Staff will be paid between $15.65 and $18 per hour in the first year, $16.25 – $19 per hour in year two, and $17 – $20.50 per hour in year three of operation.

2.7 Management Team

Mr. Stallen started his experience in the grocery industry as a convenience store manager for two years. He went on to be the owner of Aria Market for 15 years. He has experience in all aspects of grocery store operations. 

Mr. Wilson will be the store manager as he has extensive experience as the store manager for Aria Market. He will be paid $60,000 per year in year one, $72,000 in year two, and $78,000 in year three. 

Mr. Tim Wilson

I am an efficient and experienced retail sales manager capable of assessing customer needs, managing a team and preparing staff schedules. I am a fast learner who is good at multitasking, prioritizing tasks and ensuring all targets are met or exceeded. 

Academic Qualifications

• B.Sc. in Industrial Engineering| University of Isfahan, Iran | 2009-2013.
• Leadership Preparation Diploma with CO-OP|ISS Language & Career College of BC| 2019.

Work Experience

Retail sales manager | Iran | 2010-2016

• I managed a successful sales territory that showed consistent sales growth of 20% per year.
• I was responsible for managing a team of staff in the place.
• I was responsible for creating employee timesheets and handling requests for time off.
• I was interviewing new staff and determining their suitability.

Store Manager | Aria Market, New York, US | 2018-2020

• I liaised with customers and suppliers daily.
• I am responsible for ordering stock and stock control.
• We are maintaining the high standards of the place.

3.0 Products & Services

To be competitive in the market, Jolly Groceries will reduce its product mark-up. Competitors typically mark-up grocery products 2x, but the Company will only mark up 1.5%.

It is expected that meat and produce will make up the majority of revenue, at 40% and 25% respectively. General grocery sales will contribute 20% of the total business revenue. Overall sales for the first few months are expected to be slower as Jolly Groceries becomes known in the community. Within six months, the Company plans to double its average monthly revenue to coincide with the busy winter and holiday months. 

3.1 Products

Jolly Groceries will mix local and international (mainly Middle Eastern) produce and grocery products. This includes departments for Halal meat, general grocery, nuts, deli, and bakery.

The Company is planning to stock popular, reliable brands of Middle Eastern grocery items, including: 1&1, San Remo, Sadaf, Krinos, Badr, Golestan 

To offer customers the best possible prices, Jolly Groceries will purchase from several reputable wholesale suppliers, including: Krinos Food, San Remo Rods, M&H, Baloot Bakery, Saman Bakery, Van Whole Produce, Fresh direct

To ensure a good mix of local and imported products, we will also offer locally grown produce, including Ambrosia apples, tomatoes, berries, and beets.

Let's Get Started!

• Your Name *
• Email Address *
• Phone Number

4.0 Operations

The grocery store will open in June 2022 in the trendy Downtown New York community of Brooklyn.

Business Address : 120 Tanker Street, New York, BC

The owners choose this location due to its proximity to a main transportation route in and out of the downtown core. Its corner location includes large windows to entice and attract people from anywhere in the intersection. 

The purchase of this location includes over 10,700 sq ft:

• 7,000 sq ft of retail space
• 800 sq ft office space
• 1,200 sq ft prep room
• 2,700 sq ft storage room

4.1 Equipment

In addition to spending $350,000 on renovations to the existing space, Jolly Groceries plans to make the following purchases: 

• Walk-in cooler and freezer: $18,000
• Lightning: $14,000
• Security cameras: $6,000
• Security alarm system: $7,500
• Shelving: $80,000
• Prep room equipment (scales, sealer, label printer, computer): $7,000 
• Cashier station (software license, computer, scale, printer): $16,000 
• Freezer (purchase and installation): $32,000
• Fridge (purchase and installation):  $90,000

4.2 Inventory

The Jolly Groceries location includes 7,000 sq ft of retail space for inventory and a 2,700 sq ft storage space. The stock kept on-site will change seasonally and will be purchased based on demand. 

Initially, the Company will use $180,000 from the SBA Loan Program to purchase inventory for opening. 

4.3 Health & Safety Guidelines

As a grocery store, all employees and Company will always follow WorkSafe NY guidelines, local laws and bylaws, as well as any particular recommendations and regulations by Public Health. This includes:

• Federal Government food safety laws
• New York Provincial food safety laws
• Local municipal legislation

5.0 Market Analysis

The need to buy groceries isn’t going away anytime soon. However, how and where consumers get their produce and groceries is changing. During the global COVID-19 Pandemic, grocery spend increased by 12% as expected. However, the industry is preparing for a -7% dip in 2021 as the economy reopens and many consumers start eating in restaurants again. This drop will be short-lived until 2023 when the market shifts back to a growth phase.

IBISWorld predicts that supermarkets and grocery stores will begin increasing their stock of ethnic foods over the coming years as the immigrant population in US grows:

“In addition to organic foods, IBISWorld expects supermarkets and grocery stores to increase their stock of ethnic foods. US is culturally and ethnically diverse, with a large immigrant population from Europe and Asia. As immigration is expected to be the primary reason for overall American population growth, demand for ethnic foods in US is expected to increase over the next five years. Consequently, industry participants that devote more retail space to ethnic food products are anticipated to outperform their competitors over the coming years.” IBISWorld

Supermarkets & Grocery Stores in US (NAICS Report 44511CA)

Industry profits are expected to remain relatively stable over the next five years. A key driver for future earnings in this market is the projected increase in consumer’s disposable income. In addition, Americans are becoming more health-conscious. There is increasing demand for specialty produce and products to cater to niche foods, high-end foods, organic items, gluten-free, and non-GMO foods. These products often come with a higher sticker cost, so as disposable income increases, so will spending on these items. 

5.1 Competition

IGA Food Stores https://www.igastoresbc.com/  

Nesters Market https://www.nestersmarket.com/  

Choices Markets https://www.choicesmarkets.com/  

5.2 Competitive Advantage

One of Jolly Groceries’s most significant advantages is that its prices are lower than most of the Company’s competitors. Competitors mark up most products by 2x, whereas Jolly Groceries will only be 1.5x. This extra 0.5 % savings can be passed on to customers. 

Other key differentiators include:

• Always fresh produce : If it’s not fresh or expires before it’s purchased, it will be taken out of the store’s retail area. 
• Unique Middle East Products : The Company plans to sell specialty Middle East grocery products that you can’t find anywhere in Downtown New York. 
• Focus on Quality : The Company will provide high-quality fresh produce and provide quality customer service as the neighbourhood grocer. 

5.3 Risk Analysis

Risk: In a business that provides fresh produce and groceries, rodent control is paramount. Rodents on the premises could mean being shut down by Public Health and could cause health issues. 

To mitigate this risk, rodent traps will be installed in inconspicuous areas of the shop, and fresh produce will be covered overnight.

Risk: The summer months and November through December are commonly busy times for grocery stores. Jolly Groceries expects to see higher revenue during these months. In the lower revenue months, the Company could experience cash flow irregularities. 

To mitigate this risk, extra profits from the busier months will be saved to cover costs during the slower months if necessary. 

Risk : Retail stores are at risk of being hit by vandals and thieves. Stolen goods and damage to the property can be expensive and tarnish the reputation of the business. It can also put the safety of staff and customers at risk. 

To mitigate this risk, Jolly Groceries is installing state-of-the-art security cameras and alarm systems in the shop. These measures are likely to deter or eliminate any thefts or break-ins. 

Risk : Improperly managed stores risk stock building up faster than it can be sold. Excess stock not only creates a mess in storerooms but can also expire more quickly than it can be sold, leading to un-saleable merchandise and a loss of profits. 

To mitigate this, the Company is using the expertise of both partners who understand the buying cycles of grocery products to reliably predict when to reorder products to minimize overstocking and storage complications, especially when it comes to fresh groceries and produce. 

6.0 Sales & Marketing Plan

The Brooklyn area of Downtown New York, where the shop will be situated, has a growing Iranian population. People and families from throughout the Middle East (including Turkish, Iranian, and Arabic) also live in the nearby neighbourhoods of Olympic Village and Chinatown. The store’s primary target customer will live within 20 km from the store, but those from outlying communities who come into the city for work may also stop by for groceries on their way to or from work. 

As much as they love their new home in the US, they have a deep love of the food and grocery products from their home countries. And, when they have relatives visiting from back home, they want to show them that New York has some of their favourite foods.

Some of the foods they find challenging to buy in New York include some authentic dried fruits, dates, spices, herbs, teas, and fresh vegetables. Now that the pandemic is nearly over, their disposable income is increasing, and they can afford to get these specialties from the grocery store again. 

Family is a key value for Jolly Groceries’ target customers. They enjoy eating great food with their friends and family. They may also want to introduce Middle Eastern specialty meals and foods to their American friends. 

The customers living in Brooklyn are also craving more local choices for fresh produce, regardless of their ethnicity. The store will cater to that need in the local neighbourhood. 

6.1 Key Channels

While a large portion of Jolly Groceries’ customers will be walk-ins who pass by on the street from the local neighbourhood, the Company will also be engaging in several marketing tactics to attract customers and keep them up-to-date about the business. 

Social media will be a primary channel, and Jolly Groceries will start with a Facebook Business Page and an Instagram account. The primary goal of these channels is to build up a sense of community by sharing valuable information about the store and community. Mr. Wilson will manage these accounts.

Jolly Groceries will also create a Google listing, so the Company appears on Google Maps. The Company will run Google Ad campaigns to target more specific and localized demographics. 

Print flyers and ads will be created and distributed through US Post to local residences in Jolly Groceries’s target neighbourhoods. 

6.2 SWOT Analysis

Have Questions? Looking To Get Started?

7.0 financial plan, 7.1 income statement .

7.2 Cash Flow Statement

7.3 Balance Sheet

How can we help you?

Get in touch with us or visit our office

Sample Grocery Store Business Plan

Writing a business plan is a crucial step in starting a grocery store. Not only does it provide structure and guidance for the future, but it also helps to create funding opportunities and attract potential investors. For aspiring grocery store owners, having access to a sample grocery store business plan can be especially helpful in providing direction and gaining insight into how to draft their own grocery store business plan.

Download our Ultimate Grocery Store Business Plan Template

Having a thorough business plan in place is critical for any successful grocery store venture. It will serve as the foundation for your operations, setting out the goals and objectives that will help guide your decisions and actions. A well-written business plan can give you clarity on realistic financial projections and help you secure financing from lenders or investors. A grocery store business plan example can be a great resource to draw upon when creating your own plan, making sure that all the key components are included in your document.

The grocery store business plan sample below will give you an idea of what one should look like. It is not as comprehensive and successful in raising capital for your grocery store as Growthink’s Ultimate Grocery Store Business Plan Template , but it can help you write a grocery store business plan of your own.

Grocery Store Business Plan Example – FreshFare Market

Table of contents, executive summary, company overview, industry analysis, customer analysis, competitive analysis, marketing plan, operations plan, management team, financial plan.

Welcome to FreshFare Market, located in the vibrant community of Milwaukee, WI. As a newly opened local grocery store, we are dedicated to bridging the gap in the market by providing a diverse selection of high-quality grocery options. Our product lineup, including fresh produce, dairy, canned and packaged goods, meat, seafood, and bakery items, is curated to ensure that every visit is a delightful discovery. Positioned in the heart of Milwaukee, our store is more than just a shopping destination; it’s a place where community and quality converge, offering a unique shopping experience that goes beyond the ordinary.

Our confidence in the success of FreshFare Market is built on the solid foundation of our founder’s extensive experience in grocery store management. This expertise, coupled with our commitment to superior quality across our product ranges, sets us apart from our competition. We believe in the non-negotiable importance of quality, variety, and freshness, which is evident in everything we do. Since our inception on January 6, 2024, we have made significant strides, including the creation of our brand identity and securing an ideal location, positioning us to become a staple in our community and offer an unparalleled grocery shopping experience.

The U.S. Grocery Store industry is a robust market, with a valuation of over $700 billion and expected growth of 1-2% annually. This growth is fueled by population increases, higher disposable incomes, and shifting consumer preferences towards healthier and more convenient food options. FreshFare Market, serving Milwaukee, WI, is perfectly poised to capitalize on these trends. Our focus on fresh, locally-sourced, and organic products aligns with consumer demand, positioning us to carve out a significant niche in the competitive grocery industry and capture a substantial market share in Milwaukee.

FreshFare Market targets Milwaukee residents who prioritize convenience, quality, and a broad selection of fresh food options. Our offerings cater to families, health-conscious individuals, and those with busy lifestyles seeking quick, nutritious meal solutions. Additionally, we appeal to eco-conscious consumers by providing organic, locally sourced, and sustainable products. Our commitment to sustainability and local partnerships resonates with these customers, further solidifying our market position. Food enthusiasts and culinary adventurers also form a significant part of our customer base, drawn to our diverse international and specialty food selections.

FreshFare Market faces competition from Woodman’s Market, Metro Market, and Fresh Thyme Market. Woodman’s Market, with its vast product selection and competitive pricing, appeals to budget-conscious shoppers but lacks e-commerce options. Metro Market targets mid to high-end consumers with a focus on quality and customer experience but has higher price points and limited locations. Fresh Thyme Market specializes in natural and organic products at competitive prices, catering to health-conscious consumers but faces challenges due to a narrower product range and intensifying competition. Our competitive advantage lies in our commitment to quality, variety, freshness, superior customer service, and our partnerships with local farmers and producers, enabling us to offer unique, fresh, and nutritious options that support the local economy.

FreshFare Market distinguishes itself through a commitment to quality, freshness, and competitive pricing across a wide range of products, from fresh produce to bakery items. By focusing on the culinary needs and preferences of our customers, and offering products like competitively priced fresh produce, a variety of dairy items, and premium meat and seafood, we ensure a delightful shopping experience. Our promotional strategy combines online visibility through social media, email marketing, SEO, and PPC advertising with community engagement through events and partnerships. These efforts, along with in-store promotions and loyalty programs, aim to attract and retain customers, making FreshFare Market a preferred destination in Milwaukee.

To ensure FreshFare Market’s success, our operational strategy includes meticulous inventory management, daily quality control checks, strong supplier relationships, exceptional customer service, and maintaining a clean, organized store environment. We prioritize checkout efficiency and leverage technology to enhance the shopping experience. Our focus extends to effective financial management, employee training, and compliance with regulations. Upcoming milestones include securing a prime location, obtaining necessary permits, building out the store, establishing vendor relationships, hiring staff, and implementing a robust marketing strategy to reach our revenue goals and establish a strong community presence.

Logan Baker, our President, brings invaluable experience and a proven track record in grocery store management to FreshFare Market. His expertise in operations, growth strategies, and customer satisfaction, combined with a strategic vision for quality and community-oriented business, positions FreshFare Market for success. Logan’s leadership is instrumental in guiding our team towards achieving our mission of offering high-quality, fresh products while fostering a sustainable business model.

Welcome to FreshFare Market, a new Grocery Store that has recently opened its doors to the vibrant community of Milwaukee, WI. As a local grocery store, we strive to fill a crucial gap in our community by providing high-quality grocery options where there are none. Our commitment is to bring a unique shopping experience to our customers, offering them a wide range of products that cater to their diverse needs and preferences.

At FreshFare Market, our product lineup is carefully curated to ensure that every visit to our store is a delightful discovery of flavors and quality. Our shelves are stocked with the freshest produce, ensuring that fruits and vegetables are at their peak of flavor and nutrition. Dairy enthusiasts will find a wide variety of products to choose from, including artisan cheeses and organic milk. Our canned and packaged goods section offers convenience without compromising on quality, ensuring that you have access to wholesome ingredients for your meals. Meat and seafood lovers will be pleased with our selection, featuring cuts that range from everyday staples to gourmet options. And let’s not forget our bakery, where the aroma of freshly baked bread and pastries fills the air, tempting you with their warmth and flavor.

Located in the heart of Milwaukee, WI, FreshFare Market is perfectly positioned to serve the residents of this great city. Our location is not just a place to shop; it’s a space where community and quality meet, creating a shopping experience that goes beyond the ordinary.

Our confidence in the success of FreshFare Market is grounded in solid foundations. The expertise of our founder, who has a proven track record of running a successful grocery store, is our cornerstone. This experience, combined with our commitment to offering superior fresh produce, dairy products, canned goods, meat, seafood, and bakery items, sets us apart from the competition. We believe that quality, variety, and freshness are non-negotiable, and this belief is at the heart of everything we do.

Since our inception on January 6, 2024, FreshFare Market has achieved significant milestones as a Limited Liability Company. Our journey began with the creation of our company name and the design of our logo, symbols of our brand’s identity and promise. Finding the perfect location was a crucial step in bringing FreshFare Market to life, ensuring we are where our customers need us the most. These accomplishments are just the beginning of our journey to become a staple in our community, providing an unparalleled grocery shopping experience.

The Grocery Store industry in the United States is a significant and thriving market, with an estimated size of over $700 billion. This industry encompasses a wide range of businesses, from large chain supermarkets to small independent grocers, all working together to meet the diverse needs of consumers across the country.

Market research indicates that the Grocery Store industry is expected to continue growing in the coming years, with a projected annual growth rate of around 1-2%. This growth is driven by factors such as population growth, rising disposable incomes, and changing consumer preferences towards healthier and more convenient food options.

These trends bode well for FreshFare Market, a new Grocery Store serving customers in Milwaukee, WI. As consumers increasingly prioritize fresh, locally-sourced, and organic products, FreshFare Market is well-positioned to meet these demands and carve out a successful niche in the competitive grocery industry. By offering a diverse selection of high-quality products and a focus on customer service, FreshFare Market has the potential to capture a significant share of the growing market in Milwaukee.

Below is a description of our target customers and their core needs.

Target Customers

FreshFare Market will target local residents as its primary customer base, focusing on those who value convenience, quality, and a wide range of fresh food options. The store will tailor its product offerings to meet the needs and preferences of local families, health-conscious individuals, and those with busy lifestyles looking for quick and nutritious meal solutions. This approach will ensure that FreshFare Market becomes a go-to destination for groceries within the Milwaukee area.

Moreover, FreshFare Market will also cater to the growing segment of eco-conscious consumers. This group is increasingly looking for organic, locally sourced, and sustainable products, which FreshFare Market will offer in abundance. The store’s commitment to sustainability and supporting local farmers and producers will resonate well with these customers, further solidifying its position in the market.

In addition to these segments, FreshFare Market will attract food enthusiasts and culinary adventurers. By providing a diverse range of international and specialty foods, the store will become a haven for those looking to explore new cuisines and ingredients. FreshFare Market’s emphasis on quality, freshness, and variety will make it an attractive shopping destination for anyone looking to elevate their cooking and eating experiences.

Customer Needs

FreshFare Market caters to residents who prioritize access to high-quality fresh produce, ensuring a constant supply of fruits and vegetables that meet their expectations for freshness and flavor. Customers can also find a wide variety of dairy products that complement their health and dietary preferences, enhancing their daily nutrition intake. The convenience of having all these essential food items under one roof significantly simplifies shopping routines.

In addition to fresh produce and dairy, FreshFare Market addresses the need for premium canned goods, meat, seafood, and bakery items. Shoppers expect to find a range of meat and seafood options that are both fresh and sustainably sourced, catering to the tastes and ethical considerations of the community. The bakery section promises an assortment of bread and pastries baked daily, appealing to those who cherish the taste of freshly baked goods.

Furthermore, FreshFare Market understands the importance of convenience and strives to create a shopping experience that is both efficient and enjoyable. Customers appreciate the ease with which they can access a diverse selection of food products, meeting their needs for quality and variety in their diet. By focusing on these areas, FreshFare Market fulfills the fundamental requirements of its customers, ensuring they leave satisfied with their purchases.

FreshFare Market’s competitors include the following companies:

Woodman’s Market

Woodman’s Market offers a wide range of products, including groceries, specialty foods, and household essentials. Their price points are competitive, often appealing to budget-conscious shoppers looking for deals on bulk purchases. Woodman’s Market reports substantial revenues, benefiting from their large store formats and extensive selection.

They operate multiple locations, primarily in Wisconsin and Illinois, serving a broad customer base. The geographical spread of their stores ensures they cater to both urban and suburban shoppers. Key strengths of Woodman’s Market include their vast product selection and self-service model, which keeps costs low and prices competitive.

However, their weaknesses lie in the limited presence outside the Midwest and a lack of e-commerce options, which restricts their reach and convenience for some customers.

Metro Market

Metro Market provides a curated selection of groceries, fresh produce, and premium products, with a focus on quality over quantity. Their price points are slightly higher, targeting mid to high-end consumers looking for specialty items and a premium shopping experience. The revenues of Metro Market are strong, supported by their focus on high-quality products and services.

Located predominantly in urban and affluent suburban areas of Wisconsin, Metro Market caters to a discerning customer base. The geographic focus allows them to tailor their product offerings to the preferences of local communities. One of Metro Market’s key strengths is their emphasis on customer experience, including high-quality products and superior service.

However, their higher price points and limited number of locations can be seen as weaknesses, potentially alienating price-sensitive shoppers and limiting their market reach.

Fresh Thyme Market

Fresh Thyme Market specializes in natural and organic products, including groceries, health foods, and dietary supplements. Their pricing strategy is competitive, aimed at making healthy and organic products accessible to a wider audience. The company has seen growing revenues, reflecting an increasing consumer interest in healthy and sustainable living.

With locations across the Midwest, Fresh Thyme Market serves a niche but growing segment of health-conscious consumers. Their stores are typically found in both urban and suburban areas, accessible to a diverse range of customers. A key strength of Fresh Thyme Market is their commitment to health and sustainability, which resonates well with their target customer base.

However, a potential weakness is their narrower product range compared to traditional supermarkets, which may limit their appeal to some shoppers. Additionally, the competitive landscape of natural and organic foods is intensifying, challenging Fresh Thyme Market to continuously innovate and differentiate.

Competitive Advantages

At FreshFare Market, we pride ourselves on offering an unparalleled shopping experience that sets us apart from the competition. Our commitment to providing customers with superior fresh produce, dairy products, canned goods, meat, seafood, and bakery items is at the core of our business. We understand that quality is paramount when it comes to food, and that’s why we meticulously select our products to ensure they meet the highest standards. Our partnerships with local farmers and producers allow us to offer fresh, flavorful, and nutritious options that our customers can trust. This dedication to quality not only enhances the taste and nutritional value of our products but also supports the local economy.

Beyond our exceptional product range, another competitive advantage we have is our focus on customer service. We believe that shopping for groceries should be an enjoyable and convenient experience. Our stores are designed with the customer in mind, ensuring easy navigation and a pleasant shopping atmosphere. Our staff is knowledgeable, friendly, and always ready to help, whether it’s by offering recommendations or assisting with special requests. Additionally, we leverage technology to streamline the shopping process, offering online ordering and efficient home delivery options. These efforts collectively contribute to a superior shopping experience, fostering customer loyalty and setting FreshFare Market apart in the competitive grocery store landscape in Milwaukee.

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products and Services

FreshFare Market stands out in the community by offering a wide variety of high-quality groceries and food products to meet the daily needs of its customers. The store prides itself on providing a welcoming shopping environment, complemented by a diverse selection of products ranging from fresh produce to bakery items. By focusing on quality, freshness, and competitive pricing, FreshFare Market caters to the culinary needs and preferences of its customers.

Among the key offerings, fresh produce takes center stage. Customers can expect to find a vibrant selection of fruits and vegetables, sourced from local farmers whenever possible, ensuring peak freshness and support for the local economy. Prices for fresh produce are competitive, with average prices ranging from $0.99 to $3.99 per pound, depending on the type of produce and seasonality.

Dairy products are another essential category at FreshFare Market. The store offers a wide array of dairy items, including milk, cheese, yogurt, and butter, catering to various dietary preferences such as organic, lactose-free, and plant-based alternatives. Prices for dairy products are reasonable, with milk starting at $2.99 per gallon, cheese ranging from $3.99 to $7.99 per pound, and yogurt priced at around $0.99 to $3.99 per package.

Canned and packaged goods are indispensable for pantry stocking, and FreshFare Market ensures its shelves are well-stocked with a diverse selection. From soups and sauces to grains and pastas, customers can find everything they need for quick meals or culinary experiments. Average prices in this category range from $0.99 for basic canned goods to $4.99 for specialty or organic items.

For those looking for premium meat and seafood, FreshFare Market offers a carefully selected range of fresh and frozen options. Whether it’s locally sourced beef, free-range chicken, or sustainably caught fish, customers can expect high quality at fair prices. Average prices for meat and seafood vary, with chicken starting at $1.99 per pound, beef at $3.99 per pound, and seafood starting at $5.99 per pound.

Last but not least, the bakery section at FreshFare Market is a haven for those with a sweet tooth or in search of freshly baked breads. From artisanal breads to pastries and cakes, all bakery items are made with the finest ingredients. Prices are attractive, with breads starting at $2.99 each and pastries and cakes ranging from $0.99 to $14.99, depending on the size and complexity.

FreshFare Market is committed to offering its customers not just groceries, but a delightful shopping experience that combines quality, variety, and value. With its focus on fresh, quality products at competitive prices, the store is poised to become a favorite destination for food enthusiasts and daily shoppers alike.

Promotions Plan

FreshFare Market employs a dynamic blend of promotional methods to attract customers, ensuring a robust presence both online and in the local Milwaukee community. Understanding the importance of digital visibility, the store invests heavily in online marketing strategies. Through targeted social media campaigns on platforms like Facebook, Instagram, and Twitter, FreshFare Market engages with potential customers by showcasing daily deals, fresh produce arrivals, and exclusive online offers. Email marketing also plays a crucial role, as the store sends out weekly newsletters containing recipes, health tips, and coupons to encourage frequent visits.

Moreover, FreshFare Market will leverage Search Engine Optimization (SEO) to ensure that when local customers search for grocery stores in Milwaukee, FreshFare Market appears at the top of search results. The store’s website will be optimized with relevant keywords, engaging content, and a user-friendly layout to enhance the online shopping experience. Additionally, pay-per-click (PPC) advertising will be utilized to drive more traffic to the website, particularly during promotions and new product launches.

Beyond the digital realm, FreshFare Market will implement several community engagement strategies. Partnering with local businesses and community organizations for cross-promotion events will help to increase brand awareness and foster a sense of community. The store will also host weekly events, such as cooking demonstrations and health seminars, to attract customers to the store and provide them with added value. In-store promotions, such as loyalty programs and seasonal discounts, will incentivize repeat visits and help build a loyal customer base.

To further differentiate itself, FreshFare Market will leverage local media outlets for coverage of its grand opening and special events. Engaging with local influencers and bloggers to review the store and share their experiences on social media will also amplify its reach and attract a wider audience.

In conclusion, FreshFare Market will utilize a comprehensive mix of online marketing, community engagement, and local media outreach to attract customers in Milwaukee. By focusing on creating a strong digital presence, engaging with the community, and providing exceptional value through in-store experiences and promotions, FreshFare Market expects to become a beloved grocery destination in the Milwaukee area.

Our Operations Plan details:

• The key day-to-day processes that our business performs to serve our customers
• The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of FreshFare Market, there are several key day-to-day operational processes that we will perform.

• Inventory Management: Keep a continuous and accurate check on inventory to ensure shelves are well-stocked without overstocking. Use inventory management software to monitor stock levels, forecast demand, and place timely orders with suppliers.
• Quality Control Checks: Conduct daily quality control checks on all produce and perishable goods to ensure they meet health and quality standards. Remove any items that do not meet these standards from the shelves.
• Supplier Coordination: Maintain strong relationships with suppliers to ensure timely deliveries and resolve any supply issues promptly. Negotiate terms to ensure the best quality products at the most favorable prices.
• Customer Service: Train staff to provide exceptional customer service, including assistance in locating products, answering questions, and handling complaints effectively. Offer services such as home delivery or online shopping to enhance customer convenience.
• Cleanliness and Organization: Ensure the store, including aisles, shelves, and checkout areas, are clean and well-organized at all times. Follow a daily cleaning schedule and ensure employees are aware of their responsibilities.
• Checkout Efficiency: Keep checkout lines moving smoothly by having an adequate number of cashiers available during peak hours. Utilize technology such as self-checkout stations to reduce wait times.
• Marketing and Promotions: Implement daily marketing efforts to attract new customers and retain existing ones. This can include social media posts, email newsletters, in-store promotions, and loyalty programs.
• Financial Management: Monitor daily sales, expenses, and cash flow to ensure the store operates within its budget. Regularly review financial reports to identify trends and areas for improvement.
• Employee Management: Schedule staff efficiently to cover all necessary operations without overstaffing. Provide ongoing training and performance feedback to ensure high levels of staff competence and morale.
• Compliance: Ensure compliance with all local, state, and federal regulations related to food safety, labor laws, and health standards. Conduct regular audits to identify and rectify any potential compliance issues.

FreshFare Market expects to complete the following milestones in the coming months in order to ensure its success:

• Securing a Prime Location: Identify and secure a lease for a storefront in a high-traffic area in Milwaukee, WI, that is accessible to our target demographic. This location should also have ample parking and be in a neighborhood with a need for a grocery store.
• Obtaining Permits and Licenses: Successfully navigate Milwaukee’s regulatory environment to obtain all necessary permits and licenses required to operate a grocery store. This includes health department approvals, business licenses, and any other local permits needed for construction and operation.
• Building Out the Store: Complete the interior and exterior build-out of the store to meet the needs of a modern grocery shopping experience. This includes shelving, checkout counters, refrigeration units, and any specialty areas like a deli or bakery. The build-out should also consider customer flow and ensure a layout conducive to a pleasant shopping experience.
• Sourcing Products and Establishing Vendor Relationships: Establish relationships with suppliers and vendors to secure a consistent and diverse supply of products. This includes both national brands and local products to differentiate FreshFare Market from competitors. Negotiate pricing to ensure competitiveness and profitability.
• Hiring and Training Staff: Recruit and hire a team of employees who are passionate about providing excellent customer service. Implement a training program that emphasizes product knowledge, customer service skills, and operational efficiency to ensure a high level of service from day one.
• Launching Our Grocery Store: Officially open FreshFare Market to the public with a well-coordinated launch event that garners media attention and attracts customers. This includes marketing efforts such as social media campaigns, local advertising, and community engagement initiatives to build excitement and awareness.
• Implementing an Effective Marketing Strategy: After opening, continuously engage customers through targeted marketing efforts. This includes loyalty programs, weekly specials, and community events to keep FreshFare Market top-of-mind and drive repeat business.
• Monitoring and Adjusting Operations: Regularly review operational data, customer feedback, and financial reports to identify areas for improvement. Adjust product offerings, pricing, and operational procedures as necessary to better serve customers and improve profitability.
• Reaching $15,000/Month in Revenue: Achieve the milestone of generating $15,000 in monthly revenue. This will require effective inventory management, marketing, and customer service to build a steady base of loyal customers and attract new ones.
• Establishing a Local Presence and Community Engagement: Become an integral part of the Milwaukee community by participating in local events, sponsoring community initiatives, and engaging with local issues. Building a strong community presence will create loyal customers and differentiate FreshFare Market from national chains.

Our management team has the experience and expertise to successfully execute on our business plan.

Logan Baker, President

Logan Baker, President, brings a wealth of experience and a track record of success to FreshFare Market. With a background in grocery store management, Logan has demonstrated a profound ability to oversee operations, implement effective strategies for growth, and ensure customer satisfaction. His previous role as a grocery store manager equipped him with the necessary skills to navigate the complexities of the retail food industry. Under Logan’s leadership, his prior ventures have seen significant improvements in efficiency, profitability, and customer engagement. His strategic vision for FreshFare Market is centered on offering high-quality, fresh produce and products to customers while fostering a sustainable and community-oriented business model. Logan’s extensive experience and successful past in the grocery sector make him uniquely qualified to lead FreshFare Market towards lasting success.

To achieve our growth objectives, FreshFare Market requires $282,000 in funding. These funds will be allocated towards capital investments such as location buildout, equipment, and furniture, as well as non-capital investments including working capital, initial rent, staff salaries for the first three months, marketing, supplies, and insurance. This strategic investment will enable us to establish FreshFare Market as a key player in the Milwaukee grocery market, fulfilling our commitment to quality, freshness, and community engagement.

Financial Statements

Balance sheet.

[insert balance sheet]

Income Statement

[insert income statement]

Cash Flow Statement

[insert cash flow statement]

Grocery Store Business Plan Example PDF

Download our Grocery Store Business Plan PDF here. This is a free grocery store business plan example to help you get started on your own grocery store plan.  

How to Finish Your Grocery Store Business Plan in 1 Day!

Don’t you wish there was a faster, easier way to finish your grocery store business plan?

With Growthink’s Ultimate Business Plan Template you can finish your plan in just 8 hours or less!

10 Essential Steps to Launching a Profitable Supermarket Business

Related blogs.

• Unlocking the Secrets Behind the Booming Profitability of Supermarkets!
• From Shopping to Profit: Is Opening a Supermarket the Right Business For You?
• Unlock the Secrets of Supermarket Success: Top 7 KPI Metrics to Keep Your Business on Track!

If you're considering opening your own supermarket business, you're not alone. With the rise of consumerism and increased demand for convenience, the supermarket industry has seen significant growth in recent years. According to a report by IBIS World, the industry's market size stood at a whopping $688 billion in 2020, with a projected annual growth rate of 2.7% up to 2025.

Opening a supermarket business can be an exciting venture, but it can also be overwhelming. There are many factors to consider, from developing a business plan to identifying suppliers and finding the right location. It's essential to have a checklist of all the steps you need to follow to ensure your supermarket business is successful.

In this blog post, we'll guide you through a 10-step checklist to help you launch your own supermarket business successfully. You'll learn how to:

• Create a solid business plan and financial model
• Identify your target market and set objectives
• Secure the necessary funding and capital
• Choose the right business structure and type of supermarket
• Research and acquire the necessary permits and licenses
• Identify reliable suppliers and establish a distribution network
• Find the perfect commercial or retail space and set up shop
• Implement efficient operational and logistics processes
• Build a loyal customer base and market your business accordingly
• Establish financial and operational controls for long-term success

With our 10-step checklist, you'll be well on your way to opening a successful supermarket business. Let's dive in!

1. Establish Business Plan & Financial Model

Before opening a supermarket business, you need to establish a solid business plan and financial model that will guide you throughout the process. The business plan should outline your supermarket's products and services, the target audience, and your marketing strategies. It should also define your objectives, goals, strengths, and weaknesses. A financial model should detail your expected expenses, revenue, and profits.

To create a comprehensive business plan and financial model, consider the following:

• Conduct market research to understand your target market and competitors. Figure out what products and services they need and what they are currently missing in their shopping experiences.
• Realistically evaluate your finances, including how much capital you have and how much you need to open your supermarket. Don't forget to factor in ongoing expenses such as rent, salaries, utilities, and inventory.
• Establish a clear pricing strategy that covers your expenses and generates a profit while remaining competitive with other supermarkets in your area.
• Plan your marketing efforts and channels to reach your target audience, such as social media, flyers, or local advertising.
• Develop a hiring and training plan for your employees to provide exceptional customer service and create a positive shopping experience.

Tips & Tricks

• Research available grants and loans that can assist with opening your business. You may find resources from federal, state, and local government incentives programs.
• Utilize social media and online platforms to create buzz before opening your doors. Encouraging customers to preorder items, RSVP, or get early access can help create an excited and engaged customer base.
• Consider online shopping and delivery options as these are popular amongst customers and can help to increase your sales.

2. Identify Target Market & Objectives

The first step in opening a successful supermarket business is identifying your target market. Your target market should be based on the demographic characteristics of the area in which your supermarket will operate. Here are a few questions to help you identify your target market:

• What is the age range of your potential customers?
• What is the income range of your potential customers?
• What are the shopping habits of your potential customers?

Once you have identified your target market, you need to set your business objectives. Your objectives should be specific, measurable, achievable, relevant, and time-bound. Here are a few examples of business objectives:

• Generate $500,000 in sales in the first year of operation
• Grow a customer database of 10,000 within the first six months
• Achieve a gross profit margin of 30% within the first year of operation

By setting clear objectives, you can track your progress and make necessary adjustments to achieve your goals. The next step in opening a successful supermarket business is developing a comprehensive business plan, which will be discussed in the next step.

Tips & Trics:

• Research your competition to identify their strengths and weaknesses
• Utilize social media to connect with potential customers
• Develop a loyalty program to retain customers

3. Source Funding And Secure Capital

One of the most crucial steps towards starting a supermarket business is to source funding and secure capital. Without adequate funds, it can be challenging to acquire the necessary space, inventory, and equipment to run a successful retail store. Here are some steps to help you source funding and secure the capital required to start your business:

• Develop a comprehensive business plan: Before approaching investors or lenders, it's crucial to develop a clear and concise business plan that outlines your goals, objectives, target customers, marketing and sales strategies, financial projections, and other essential details about your supermarket business. A well-prepared business plan can inspire confidence in potential investors and increase your chances of securing funding.
• Explore funding options: There are several funding options available for supermarkets, including bank loans, crowdfunding, angel investors, venture capitalists, and grants. Research and determine which option is best for your business and explore potential lenders or investors who specialize in supermarket businesses.
• Prepare documents and proposals: Once you have identified potential lenders or investors, prepare the necessary documents and proposals, including loan applications, investor proposals, and grant applications. These documents should include your business plan, financial projections, market analysis, and other pertinent details about your supermarket business.
• Network and build relationships: Networking is essential in sourcing funding and securing capital. Attend industry events, join relevant associations or groups, and build relationships with potential investors or lenders. Building trust and credibility is crucial when securing funding.
• Consider alternative financing options: If traditional funding options are not available or do not meet your requirements, you may consider alternative financing options such as asset-based loans, peer-to-peer lending, invoice financing, or microloans. These options can be helpful for small or startup businesses that may not meet the stringent requirements of traditional lenders.

Tips & Tricks:

• Be realistic with your financial projections and funding requirements.
• Be prepared to negotiate and offer incentives to potential investors or lenders.
• Consider seeking professional assistance from a financial advisor or accountant to help you with your financing needs.

Remember that securing funding and capital is a critical step towards starting your supermarket business. Therefore, it's essential to do your due diligence, research your options, and present a comprehensive and compelling case to potential investors or lenders. With the right funding and capital, you can create a successful and profitable supermarket business that meets customer needs and surpasses your business goals.

4. Choose Business Structure And Type Of Supermarket

Choosing the right business structure and type of supermarket is crucial to the success of your supermarket business. You need to consider different factors such as your target market, competition, budgets, and goals while making this important decision.

• Business Structure: You can choose from different business structures such as Sole Trader, Partnership, Company, and Trust. Each structure has its own advantages and disadvantages. Your choice of business structure will depend on your personal preferences, financial situation, and long-term goals. Consult a legal or financial expert before making a decision.
• Type of Supermarket: You can choose from different types of supermarkets such as Convenience Store, Superstore, Hypermarket, and Online Supermarket. Each type has its own characteristics, advantages, and challenges. Consider your target market, location, and budget while selecting the right type of supermarket for your business.

Here are some tips to help you choose the right business structure and type of supermarket.

• Research your market and competition to understand the demand and trends in your local area.
• Consider your budget and financing options while deciding on your business structure and type of supermarket.
• Consult legal and financial experts to ensure that you comply with the regulations and requirements of your chosen business structure and type of supermarket.

Choosing the right business structure and type of supermarket is just one of the many steps involved in opening a successful supermarket business. With careful planning, preparation, and execution, you can achieve your business goals and serve your customers with excellence.

5. Research And Acquire Necessary Permits & Licenses

One of the first things you need to do when starting a supermarket business is to research and acquire all the necessary permits and licenses. This can be a time-consuming process, so it’s best to start early to avoid any delays in opening your store.

The specific permits and licenses you will need will vary depending on your location and the regulations set by your state or country. Some common ones you may need to obtain include a business license, seller’s permit, food handling permit, sales tax permit, and zoning permits.

• A business license will allow you to legally operate your supermarket within your jurisdiction.
• A seller’s permit will allow you to collect sales tax from your customers.
• A food handling permit will ensure you and your staff are trained in proper food handling and sanitation to prevent any foodborne illnesses.
• A sales tax permit will allow you to collect sales tax from your customers.
• A zoning permit will ensure your supermarket business location is zoned correctly.

It’s important to note that different states and countries have different requirements, so be sure to check with your local business regulatory authority to know the exact licenses and permits you need to obtain. Some permits and licenses may require a fee and a few weeks of processing time, so, be sure to allocate a budget and time for the application process.

Some tips to make the permit and licensing process easier:

• Research the required permits and licenses early to have enough processing time and a well-planned budget.
• Consult with a legal advisor to ensure you are meeting regulatory requirements.
• Collect and fulfill all documentation to prevent any delays in processing.

Obtaining the necessary permits and licenses can be a daunting task. It's essential to consult with a legal advisor to ensure that you are meeting all regulatory requirements. Always prepare in advance and work with regulatory bodies for a successful opening day.

6. Identify Suppliers And Establish Distribution Network

One of the crucial steps in opening a supermarket business is establishing a strong distribution network and identifying reliable suppliers, as it directly impacts the availability and pricing of your products. Here are some of the most critical steps to follow:

• Research Suppliers: Start by gathering information on various suppliers and distributors in your area. Look for suppliers with a good reputation, extensive product range, and competitive pricing. Leverage online directories, local markets, and trade shows to widen your supplier database.
• Establish Relationships: Reach out to potential suppliers and start building relationships with them. Establish clear terms and conditions for payment, delivery schedules, quality control, and returns. Ensure your suppliers have sufficient capacity to meet your demand and the ability to sustain it over time.
• Track Inventory: Once you have established supplier relationships, track your inventory levels regularly. Ensure adequate stock levels to meet customer demands without overstocking or understocking. Implement inventory management software if necessary, to streamline the process and avoid errors in orders and deliveries.
• Optimize Distribution: Optimize your distribution network to ensure timely and cost-effective deliveries. Choose reliable third-party logistics providers, establish efficient delivery routes, and monitor your carrier performance regularly. Implement a robust warehousing system to manage your inventory and minimize stockouts.

Tips & Tricks for Establishing A Distribution Network and Supplier Relationships:

• Always negotiate favorable payment terms and discounts with your suppliers to improve your cash flow and reduce product costs.
• Establish backup suppliers for critical products to avoid shortages during unforeseen circumstances such as natural disasters, strikes, and international trade issues.
• Ensure your suppliers comply with regulatory requirements, ethical business practices, and environmental standards to avoid legal and reputational risks.

Establishing strong supplier relationships and an efficient distribution network is a continuous process that requires adaptation to market changes and customer needs. Regularly review and update your network to optimize your business processes and remain competitive in the market.

7. Find Commercial Or Retail Space And Set Up Shop

Once you have your supermarket business plan in place, it is time to start looking for a space to set up shop. With so many options available, you need to be strategic when selecting your location. Here are a few key things to consider:

• Location: Find a spot that is easily accessible to your target market. Consider an area with high foot traffic and easy access to parking.
• Size: The size of your supermarket will depend on the scale of your business and the number of products you intend to stock. Take into account your storage and display needs.
• Lease Terms: Make sure you read the terms of the lease agreement carefully. Ensure that the rental agreement is within your budget and that the landlord is willing to work with you on any necessary modifications.
• Zoning Laws: Make sure that the location you select is zoned for retail or commercial use. Check with the local authorities for any zoning restrictions that may affect your business.
• Accessibility: Ensure that your supermarket is accessible to customers with disabilities. Check with the local authorities for any requirements you need to adhere to.
• Research: Scout several locations before making your final decision. Compare rent prices and lease agreements before making a final offer.
• Neighbors: Check out the surrounding businesses. Is there a high traffic business in the area? Will they drive traffic to your store?
• Appearance: Ensure that the location has an attractive storefront and is well-maintained. The appearance of your supermarket will draw customers in as well as build its reputation.

Once you have selected your commercial or retail space, it is time to get it ready for business. Renovations and set up will depend on the state of the space you are leasing. Here are a few key things to consider:

• Cleanliness: The location must be cleaned and sanitized before setting up. This includes walls, floors, and light fixtures.
• Shelving: Market shelves are an important part of the layout and assist in the presentation of products. Consider a shelving system that is functional and easy to navigate.
• Check-out Area: Ensure that the checkout area is spacious and able to hold customers and cash registers. There should also be enough room for customers to stand and access their wallets without crowding.
• Staff Training: Train your staff to maintain hygiene and cleanliness at the checkout area, shelving areas, and throughout the store. Proper training is necessary to ensure that your customers have a great experience when shopping at your supermarket.
• Merchandising: Properly displaying your products will generate more sales. Consider purchasing display cases that meet your unique business needs, such as refrigerated display cases for perishable items.

When it comes to opening a supermarket business, finding the right space is critical. By taking the necessary steps to find a space that is within your budget, zoned for commercial use, and accessible to your target market, you are setting your business up for success. Your capital investment in retail space and the equipment needed to start your business will pave the way for a successful business.

8. Implement Appropriate Operational And Logistics Processes

Opening a supermarket business is not an easy task. There are many aspects that need to be taken care of before you can start your business operations. One of the most important aspects is to implement appropriate operational and logistics processes. This is important to ensure that your business runs smoothly and efficiently. Here are some steps to help you with this:

Step 1: Get a Logistics Manager

You need to have a logistics manager who will be responsible for the management of your supply chain. This person will ensure that the products are delivered on time and that the inventory levels are kept at the optimal level. The logistics manager will also be responsible for managing the relationships with the suppliers.

Step 2: Set Up an Inventory Management System

An inventory management system is crucial for the success of any supermarket business. This system will help you to keep track of your stock levels, sales, and profits. You can also use this system to identify trends and patterns in customer behavior, which can help you to make informed decisions about your business operations.

Step 3: Establish Standard Operating Procedures

You need to establish standard operating procedures for all aspects of your business operations. This includes processes for ordering, receiving, storing, and selling products. You should also include procedures for handling customer complaints and returns.

Step 4: Train Your Employees

Your employees are the backbone of your business. You need to train them on the standard operating procedures and ensure that they are aware of their role in the business. You should also provide them with ongoing training to ensure that they are up to date with the latest industry trends and technologies.

Step 5: Establish a Quality Control Process

You need to establish a quality control process to ensure that the products you sell are of high quality. This includes processes for inspecting and testing products before they are sold to customers.

Step 6: Establish Health and Safety Procedures

You need to ensure that your supermarket is a safe place for both your customers and your employees. You should establish health and safety procedures to ensure that all aspects of your business operations are safe.

Step 7: Manage Your Supply Chain Efficiently

Efficient supply chain management is crucial for the success of any supermarket business. You need to establish relationships with reliable suppliers and ensure that they deliver the products on time. You should also negotiate prices with the suppliers to ensure that you get the best possible prices for your products.

Step 8: Use Technology

You should use technology to streamline your business operations. For example, you can use software to manage your inventory, generate sales reports, and track customer behavior. You can also use technology to communicate with your suppliers and customers.

Step 9: Establish a Crisis Management Plan

You need to establish a crisis management plan to ensure that your business is prepared for any crisis that may arise. This includes processes for dealing with natural disasters, accidents, and other emergencies.

Step 10: Continuously Improve

Your supermarket business should be a dynamic entity that continuously improves. You should monitor your business operations and identify areas that need improvement. You should then take steps to improve these areas.

• Ensure that your supply chain process is optimized to save costs
• Conduct regular health and safety audits to ensure compliance and identify areas for improvement
• Invest in technology that can help to streamline operations and improve customer experience

9. Build The Customer Base And Market The Business

Building a customer base and marketing the business is a crucial step to ensure a successful supermarket business launch. Here are a few chapters that will guide you in building your customer base and marketing your business:

Chapter 1: Create A Marketing Plan

Before launching your supermarket business, it's crucial to create a marketing plan that outlines your target audience, the marketing channels you will use, and the marketing budget. Remember, your marketing plan should be flexible, allowing you to make changes as you experiment with different marketing strategies to find out what works best for your business.

Chapter 2: Leverage Social Media Platforms

Social media platforms are cost-effective ways to reach your target customers and promote your brand. Identify the social media platforms your target audience is most active on, and create an engaging profile. You can also use paid advertising options to increase your reach and customer base.

Chapter 3: Run Promotions And Discounts

Running promotions and discounts is an effective way of attracting new customers and retaining existing ones. You can offer discounts on specific products or services, create loyalty programs, or incentivize customers that refer new customers. Don't forget to promote your promotions and discounts on your website, social media, email list, and in-store.

Chapter 4: Build A Referral Program

A referral program incentivizes customers to refer new customers to your business. Referral programs are effective since your satisfied customers are likely to recommend your business to their friends and family. Reward referrers with discounts, coupons, or other attractive incentives to encourage them to refer their friends and family.

Chapter 5: Create A Loyalty Program

A loyalty program encourages customers to shop more often at your store by offering rewards or discounts for purchases. With a loyalty program, you can also track customer purchases and identify the most loyal customers. These loyal customers can help you generate more business by referring new customers and promoting your brand on social media.

• Use customer feedback to improve your products or services
• Create a referral program that rewards both the referrer and the referred customer
• Partner with influencers on social media to reach more customers

By following these steps, you'll establish a solid customer base and promote your supermarket business successfully. Remember, building a customer base requires patience and persistence, so be consistent, and soon enough, you'll see the results.

10. Establish Financial And Operational Controls

Opening a supermarket business requires a significant amount of investment, so it's essential to establish financial and operational controls to ensure the success of your business. Here are ten crucial steps to help you establish financial and operational controls:

• Create a Business Plan: A business plan is critical for your success. It provides a roadmap for your supermarket business and helps you determine your target market, financial projections, and funding requirements. You should also include your sales and marketing strategies in your business plan.
• Design Your Store: The design and layout of your store are crucial factors that contribute to the success of your business. You should consider the traffic flow, product placement, and checkout process in your store's design. It would help if you also considered the cost of equipment, fixtures, and signage.
• Secure Funding: Starting a supermarket business can be expensive, so you need to secure funding. You can approach investors, apply for a business loan, or use your savings. Budgeting is critical for your business, and you need to control your expenses to ensure profitability.
• Register Your Business: Registering your business is crucial to ensure that you comply with the legal and regulatory requirements. You need to obtain all necessary licenses and permits to operate your supermarket business legally. You also need to register your business with the IRS and state tax authorities.
• Setup Financial Controls: Setting up financial controls is essential to manage your supermarket's cash flow and expenses. You need to establish a bookkeeping system to track your income and expenses. You should also set up a budget and monitor your expenses to ensure profitability.
• Hire Staff: Your staff is a crucial asset to your supermarket business. You need to hire competent and qualified employees to ensure smooth operations. You need to train your staff to provide excellent customer service and handle cash and inventory efficiently.
• Source Products: Sourcing products is crucial to ensure that you have a range of products to offer your customers. You need to establish relationships with suppliers to negotiate favorable terms and conditions. You also need to monitor your inventory levels to ensure that you have sufficient stock to meet customer demand.
• Establish Security Measures: Establishing security measures is vital to protect your supermarket business from theft and fraud. You need to install surveillance cameras, security alarms, and employ security staff to monitor your store. You also need to implement cash handling procedures to prevent theft.
• Develop Marketing Strategies: Developing marketing strategies is essential to promote your supermarket business and attract customers. You need to consider traditional advertising methods, such as newspaper ads and flyers, and digital marketing strategies, such as social media and email marketing.
• Provide Excellent Customer Service: Providing excellent customer service is critical to ensure the success of your supermarket business. You need to train your staff to handle customer complaints and provide excellent service to retain customers and attract new ones.

Top Three Tips & Tricks

• Control Your Expenses: It would help if you were vigilant about controlling your expenses, so you don't overspend and ultimately run out of funds.
• Monitor Your Inventory Levels: You need to manage your inventory levels efficiently to ensure that you have sufficient stock to meet customer demand while minimizing waste and spoilage.
• Embrace Technology: Technology can help you streamline your operations, manage your inventory, and analyze customer data to improve your decision-making.

In conclusion, opening a supermarket business requires careful planning and execution. With the industry's market size projected to reach $<500> billion in annual revenue by 2025, it's a lucrative opportunity for entrepreneurs.

We hope our 10-step checklist has helped you understand the critical steps involved in launching a successful supermarket business. Remember to create a solid business plan, secure funding, and choose the right location and suppliers. Implement efficient operational and logistics processes, build a loyal customer base, and establish controls for long-term success.

Starting a supermarket business is a significant undertaking, but with the right preparation and execution, it can be a lucrative and fulfilling venture.

5-Year Excel

MAC & PC Compatible

Immediate Download

Related Articles

The surprising truth about profitability in the appliance store industry: a deep dive into the numbers, why investing in an alcohol treatment center is more profitable than you think, counting the profits: a closer look at the profitability of accounting agencies, the art of boosting profits in your a la carte restaurant: a comprehensive guide, airbnb: unpacking the profitability of one of the world's most successful companies., the untold story of how car washes are making a fortune: discover the profit potential today, pedaling to profit: unveiling the lucrative world of bicycle couriers, thirsty for success discover the untapped profit potential of running a beer bar, the beauty within profits: discovering the lucrative world of beauty salons, unlocking the profit potential: how to make your beach hotel more profitable, leave a comment.

Your email address will not be published. Required fields are marked *

Please note, comments must be approved before they are published

Tesco to repurchase shares worth $515 mln in second tranche of buyback programme

• Medium Text

Sign up here.

Reporting by James Davey, Editing by Kylie MacLellan

Our Standards: The Thomson Reuters Trust Principles. , opens new tab

Billionaire Ackman pulls IPO of Pershing Square USA days before debut

Billionaire investor Bill Ackman scrapped the launch of Pershing Square USA on Wednesday, days before the fund was slated to begin trading on the New York Stock Exchange.

Advertisement

A Harris Economy Could Prove More Progressive Than ‘Bidenomics’

As a presidential candidate in the past, the former California senator pushed for higher taxes and bigger housing investments.

• Share full article

By Alan Rappeport

Reporting from Washington

• Published July 21, 2024 Updated July 22, 2024

At the first Democratic presidential debate in 2019, Kamala Harris, then a senator from California, unleashed a scathing critique of the Trump economy.

The future vice president billed President Donald J. Trump’s tax cuts as a giveaway to the rich, argued that the booming stock market was leaving the middle class behind and warned that his reckless trade agenda was hurting farmers in the heartland.

“Frankly, this economy is not working for working people,” Ms. Harris said. “For too long the rules have been written in the favor of the people who have the most and not in favor of the people who work the most.”

As Ms. Harris prepares to potentially replace President Biden atop the Democratic ticket , she now faces the challenge of articulating her own vision for steering a U.S. economy that is still grappling with inflation while drawing sharp distinctions with Mr. Trump, who has promised more tax cuts and tariffs.

Ms. Harris has been an ardent defender for the White House’s economic agenda during the Biden administration, promoting the benefits of legislation such as the American Rescue Plan of 2021 and the Inflation Reduction Act of 2022. But as an attorney general and a senator, she was at times more progressive than the president, pushing for universal health care while calling for more generous tax benefits for working-class Americans and paying for them with bigger tax increases on companies.

In recent weeks, Ms. Harris has embarked on an economic “opportunity tour,” making the case that wage increases have been outpacing inflation, that manufacturing jobs are growing and that Democrats have been fighting to forgive student loan debt. Those arguments now foreshadow the case she will be making to voters as she runs against Mr. Trump.

We are having trouble retrieving the article content.

Please enable JavaScript in your browser settings.

Thank you for your patience while we verify access. If you are in Reader mode please exit and  log into  your Times account, or  subscribe  for all of The Times.

Thank you for your patience while we verify access.

Already a subscriber?  Log in .

Want all of The Times?  Subscribe .

We've detected unusual activity from your computer network

To continue, please click the box below to let us know you're not a robot.

Why did this happen?

Please make sure your browser supports JavaScript and cookies and that you are not blocking them from loading. For more information you can review our Terms of Service and Cookie Policy .

For inquiries related to this message please contact our support team and provide the reference ID below.

Mass IT outage: here's a list of companies and operations affected

• A huge global IT outage is disrupting flights, banks, retailers, and media outlets.
• The widespread disruptions have been linked to an issue with the cybersecurity firm CrowdStrike.
• Operations affected include airlines in the US and Europe, supermarkets, and some 911 lines.

A mass IT outage has hit flights, banks, retailers, and media outlets around the world.

The issues appear to be linked to the cybersecurity firm CrowdStrike .

Microsoft also acknowledged the issue in an X update early Friday, writing, "Our services are still seeing continuous improvements while we continue to take mitigation actions."

Here are some of the companies and operations affected.

Numerous airlines grounded flights early Friday morning, including the big three US carriers: United Airlines, Delta Air Lines, and American Airlines. In statements, they all cited technology issues.

Delta and American had both canceled their ground stops by 7 a.m. ET.

A United spokesperson told Business Insider that it was holding all aircraft at their departure airports while it works to restore systems. "Flights already airborne are continuing to their destinations," they added.

American has blamed the issues on CrowdStrike, saying they were because of a "technical issue with Crowdstrike that is impacting multiple carriers," according to BBC News.

The budget airlines Frontier, Allegiant, and Spirit also issued ground stops which were later canceled.

Frontier's was issued on Thursday night. "Flight operations are currently being impacted by a major Microsoft technical outage," it said in a statement.

Spirit said it was unable to rebook affected customers because of the outage.

Disruption also extended to Europe. The continent's largest airline, Ryanair, advised passengers to arrive early as the outage caused "disruption across the network."

KLM also said it had to "largely suspend operations" as the outage made "flight handling impossible."

British Airways, Wizz Air, Turkish Airlines, Eurowings, Lufthansa, and Qantas were also among those who said they were affected.

According to a Facebook post from Alaska State Troopers , emergency lines in the state are also affected.

The post said: "Due to a nationwide technology-related outage, many 911 and non-emergency call centers are not working correctly across the State of Alaska."

"We appreciate your patience and will update you when we know more," the statement added.

The major UK airports Heathrow, Gatwick, and Luton have reported issues, with some warning of delays and disruption.

Related stories

An X post from Gatwick Express , a train service for the airport, said the company was unable to access driver diagrams at certain locations, "leading to potential short-notice cancelations, particularly on the Thameslink and Great Northern networks."

A spokesperson for Belfast International Airport confirmed to BI that whiteboards were being used to handwrite flight information before systems were later restored. Whiteboards were also used at Singapore Changi Airport.

Hospitals and doctors' surgeries

Several hospitals and doctors' practices appear to have been affected by the outage.

In the UK, the NHS' EMIS system, which doctors use to book appointments, view patient notes, order prescriptions, and make referrals, appears to be having issues .

A spokesperson for the NHS told BI in a statement: "The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system, which is causing disruption in the majority of GP practices."

They said that long-standing measures were in place to manage disruption and that there was no known impact on 999 or emergency services, so people should use these services as normal.

"Patients should attend appointments unless told otherwise and only contact their GP if it's urgent, and otherwise please use 111 online or call 111," they added.

Two German hospitals canceled elective operations scheduled for Friday, Reuters reported.

NYCT Subway

Commuters in New York City and DC may also face delays Friday morning.

In an X post, the NYCT subway said: "Train arrival information is unavailable for A/B/C/D/E/F/G/J/M/N/Q/R/Z/Rockaway Park Shuttle/Franklin Av Shuttle due to a worldwide technical outage. Train service is unaffected."

The post said the tech outage also impacted Subway officials' ability to see train locations.

Broadcasters

Sky News also appears to have been hit by the outage. The UK news channel has been showing archive footage and briefly displaying an error message.

The news site appears to be up and running at the time of writing.

London Stock Exchange

The London Stock Exchange's website was also experiencing issues.

"RNS news service is currently experiencing a third-party global technical issue, preventing news from being published on www.londonstockexchange.com ," the company said in a statement.

"Technical teams are working to restore the service. Other services across the group, including London Stock Exchange, continue to operate as normal," it continued.

Retailers and fast-food giants

Bloomberg reported that McDonald's Japan suspended about a third of its stores in the country on Friday. The issue was with the stores' cash registers, the report said.

The grocery-store chain Woolworths told BI that some stores had "been impacted as a result of the global IT issue." All but six stores were open for business, but some had fewer functioning checkouts.

Delivery delays

FedEx and UPS are warning of delivery delays because of the outage.

In a statement on the company's website , FedEx said it was experiencing "substantial disruptions throughout our networks due to a global IT outage experienced by a third-party software vendor." The company said parcels due to be delivered on Friday might face delays.

A UPS spokesperson told BI that it continues to operate effectively but there may be some service delays due to third-party outage "impacting some UPS computer systems in the U.S. and Europe."

Some US state driver services are down

Drivers in some states are unable to access services because of the outage.

Georgia's Department of Driver Services posted on X that "due to the global Microsoft/Crowdstrike outage, DDS services are unavailable at this time."

Tennessee's Department of Safety and Homeland Security said some Driver Services Centers may not be able to process transactions, according to a post on X.

North Carolina's Department of Motor Vehicles driver license and plate agencies are also impacted and unable to assist customers, according to a CNN report.

Bloomberg reported that at the Ocean Park Marriott in Hong Kong, staff were using pen and paper to check guests in and said the outage was affecting their systems globally.

Marriott International later told CNN in a statement that "certain hotel systems" have been affected.

"We are actively working with our vendors to resolve issues that have impacted certain hotel systems," the company said in a statement to the publication. "We apologize for any inconvenience that guests may experience."

Watch: Global computer glitch grounds flights, knocks out 911

• Main content

Money blog: Three big lenders cut mortgage rates ahead of BoE announcement

Welcome to the Money blog, your place for personal finance and consumer news and tips. Leave your Money Problem or consumer dispute in the box below - remember, we can't look into it unless you leave an email address or phone number.

Wednesday 31 July 2024 19:59, UK

• Three major lenders cut mortgage rates ahead of Bank of England announcement
• Big change coming in how minimum wage works
• Millions could be missing out on key benefit

Essential reads

• What you can do if landlord won't fix mould - but it's risky
• Saturday Kitchen regular shares cheap pasta recipe you could cook tonight
• What happened to Tooty Frooties - and will they return to shelves? We ask Nestle...
• Basically... Do you need a mortgage broker?
• Money Problem : Can I put thousands I've saved in my spouse's ISA?
• Best of the Money blog - an archive of features

Ask a question or make a comment

Natwest, Virgin Money and Halifax have announced reductions to their range of fixed rates accounts ahead of the Bank of England's interest rate decision tomorrow.

Natwest said it was making reductions to its new business productive range from 1 August.

When it comes to purchases, it announced a decrease of 0.1% and 0.11% on selected two and five-year deals.

And remortgages will see a rate decrease of up to 0.15% on selected two and five-year deals. 

Virgin Money will see its fix and switch remortgage rates reduced by 0.10%, with rates starting from 4.89%.

It has also launched a number of exclusive deals for those looking to remortgage.

Both Halifax and its sister brand, BM Solutions, have also announced rate cuts on a selection of mortgage products.

Stephen Perkins, managing director at Yellow Brick Mortgages, told Newspage he hoped the reductions were the "aperitif" ahead of the main course, a base rate reduction.

"The odds look good, and the economy needs it, but the Bank of England often disappoints," he said.

And Ken James, director at Contractor Mortgage Services, said while rate cuts were "always welcome", he wondered if "lenders are running out of steam".

Are you struggling because of high interest rates? Sky News is keen to hear from people who are due to refix their mortgages, are on variable rates or are trying to get on the housing ladder.

Email us your stories at  [email protected]  or use the box at the top of this page. 

Waste workers in Scotland are to walk out on strike next month, with union leaders warning the action will be "disruptive".

Unison, the largest local government union, confirmed staff in 13 council areas will walk out for more than a week in August.

The GMB said its members will take action over the same eight days in August, including staff at Edinburgh City Council who will strike during the capital's busy summer festival period.

Scotland's largest city, Glasgow, will also be affected by the action, which is due to start on 14 August and last until 22 August.

GMB members in 18 of Scotland's 32 local authority areas will strike, and the union said the action will mean bins are not emptied "from the smallest villages to the biggest cities".

Aldi is set to open four new stores in London by the end of the year.

The budget supermarket chain will open stores in Leytonstone and Beckton in the next couple of months, while Holloway Road and Muswell Hill are also set to see new stores within the year.

Southern Europe has seen a boom in luxury home prices this year.

According to research by Savills, cities in the region saw some of the strongest value growth in the world in the first six months of 2024.

Lisbon came out top with a 4.2% rise in prime property value, while Madrid and Athens also saw price increases of more than 3%, according to its index which tracks prime residential property in cities around the world

In contrast, London and Berlin saw price falls of 0.1% and 0.8% respectively over the same period.

Undersupply in many European locations, particularly southern Europe, is driving price rises, Savills said, with US buyers now the "key prospective buyer base".

Less than half of young people watch traditional television in the average week, according to a report.

Ofcom's annual Media Nations report found that just 48% of young people tuned in to live TV each week in 2023, which represented a drop off from 76% in 2018.

Those aged between 16-24 were found to watch just 20 minutes of television a day, the media regulator found.

But when it came to video streaming/sharing platforms, 93% of people aged 16-24 spent time consuming content in the average day, watching one hour and 33 minutes of content.

Ofcom said the TV set "remains at the heart of household viewing", but an increase in its use was being primarily driven by an uptick in the viewing of video-sharing platforms, which rose by 12% between 2022 and 2023.

Ian Macrae, Ofcom's director of market intelligence, said young people craved "the flexibility, immediacy and choice that on-demand services offer".

"Gen Z and Alpha are used to swiping and streaming, not flipping through broadcast TV channels," he said.

The Victoria line was the hottest underground line in 2023.

Running between Brixton in south London and Walthamstow Central in the northeast, the line hit an average temperature of 28C last year - beating the notoriously hot Central line, which saw average mercury levels reach 27C.

The hottest temperature reached on the Victoria line last year was in September when temperatures hit 31C, according to the London datastore .

The Central line in the same month came very close to this temperature and hit 30.89C

Transport for London have said they had doubled the capacity of ventilation shafts on the Victoria line which would provide more air flow.

They have also installed air cooling units and mechanical chillers at some key busy stations, such as Oxford Circus.

By Emily Mee, news reporter

Some of the worst property conditions are seen in the private rental sector. 

The Decent Homes Standard, the minimum standard set for decency and habitability, only applies to social housing - but it's thought if it were used in the private rental sector, about a quarter of properties would fail. 

Damp and mould are some of the most common problems faced by tenants, and can present a serious health hazard - but it's tricky to know what to do about it. 

Jenny Lamb, policy officer at Shelter, took us through what you can do (but a warning, she says taking action can be risky - read on to see what we mean)... 

Find out who you're dealing with

First, you should know who handles the management of your property. 

Some landlords deal with maintaining and looking after the property, while others will hand this over to the letting agent. 

If your property is managed by a landlord

Jenny says your options are "pretty limited", but your first step is to approach your landlord and make them aware of the issue.

Effectively you're putting them on notice that there is a problem.

You'll need to give them a reasonable amount of time to respond - although Jenny says a "reasonable time" is not defined in law. 

"You can make some rough guesstimates - it depends on how much is affected and the source of the damp," she says. 

If the landlord doesn't respond at all, or if they refuse to do any work, the timeframe may be shorter before you can take further action.

The next step is to go through your local authority's environmental health team, who can come and investigate. 

They'll usually want to see the property in person to do an inspection, and they'll then assess how severe the hazard is - for example, whether it presents a threat to health and safety. 

Jenny explains they could then choose to serve one of two notices to the landlord. 

One is a more severe enforceable improvement notice, which means the landlord could be fined or face enforcement action if they don't fix the issue. In this case, the tenant is protected from eviction for six months. 

The other option is a notice to the landlord that there's a problem with the property and advice that they should fix it. 

However, Jenny warns this doesn't provide protection for the tenant - and they're therefore at risk of a "revenge eviction" (more on that later). 

If your property is managed by a letting agent

In this case, Jenny says you should find out what the letting agent's internal process is for complaints. 

If, and only if, you've exhausted this process, you should find out which of the redress schemes the letting agent is part of. 

Letting agents are legally obligated to be part of one of two redress schemes - the Property Ombudsman or the Property Redress Scheme. 

These organisations can help mediate and may be able to get the tenant an apology, work done in the property or even compensation in some cases. 

That's how it should work - but is it too risky for tenants?

While these options can be successful in some cases, the threat of "revenge evictions" means tenants may fear making a fuss. 

Currently, landlords are able to evict tenants without giving a reason - also known as a no-fault eviction, or a Section 21 notice. 

Tenants must be given two months' notice, and this can only happen during a rolling periodic tenancy or during a fixed-term contract if there is a break clause. 

In some cases, landlords have been known to issue "revenge evictions" - where a tenant is evicted after complaining about an issue with the property. 

Research by Shelter shows tenants who complain about their properties are 2.5 times more likely to be served a Section 21 notice than those who don't. 

"I'd go so far as to say there can be no genuine redress for tenants, especially for conditions of damp and disrepair, while Section 21 exists because that threat hanging over your head of a no-fault eviction is too risky," says Jenny. 

She says engaging a local authority can leave renters "vulnerable" to a revenge eviction - especially in a market where demand is so high that "there's probably a long line of people who are desperate for housing so would put up and shut up".

The new Labour government has committed to reintroducing a ban on Section 21 notices that was shelved by the last government.

Should you withhold rent or try to fix the issue yourself?

If you're not getting anywhere, you might be tempted to withhold rent as a solution - but Jenny says this "isn't a way to negotiate". 

"You have an obligation to pay your rent regardless of what kind of service you're receiving," she says.

"I would want to warn tenants, however tempting it might be, however unfair it might feel, do continue to pay your rent because you'll just make the situation worse otherwise."

Some tenants might try undertaking work themselves and then charging their landlord for it, but Jenny says you'll need to go through a "proper process" for this. 

The landlord must accept the tenant is going to do the work, and the tenant will then need to provide quotes and keep track of costs. 

However, Jenny warns it's "not set in stone" the tenants will get their money back in this situation. 

A Debenhams advert offering "up to 60% off" has been banned for misleading customers.

The advert on social media, which was published in March, told customers they could get the large discount on fashion, home and beauty products.

It featured a caption that read: "Step into spring with up to 60% off fashion, home and beauty at Debenhams."

However, the online advert has been banned by the Advertising Standards Authority (ASA).

An ASA spokesperson told Sky News: "In this case, Debenhams weren't able to back up the sales claims made in their ads. Because we weren't able to see evidence that the products in the ad were available at the advertised promotional discount, we considered the use of the claim alongside the product images to be misleading, and we banned the ad."

Debenhams said the products featured were from third-party suppliers, who controlled their own pricing.

Sky News is keen to hear from people who are due to refix their mortgages, are on variable rates or are trying to get on the housing ladder.

Wizz Air has been named the worst performing airline for customer service by Which? - and has hit out at the survey.

The consumer group said the low-cost carrier ranked the lowest "by far" in a poll of around 1,000 adults.

Those surveyed were quizzed on how well airlines performed across eight areas of customer service, including how easy it was to find a contact number, how long it took to get in touch with a person and how well issues were dealt with.

Wizz Air received a net satisfaction score of +13. More than half of those surveyed said they had experienced at least one problem with the carrier's customer services, with a fifth saying the company never replied to their email.

One in 10 said they had experienced their call being disconnected after spending a long time in the queue.

The airline hit back at the findings, with Wizz Air describing the report as "inaccurate, unrepresentative and misleading".

Read more here ...

By Daniel Binns, business reporter

Oil prices have surged after the assassination of Hamas political leader Ismail Haniyeh in Iran.

The benchmark price of a barrel of Brent crude shot up by almost 2% to $80 (£62) after the killing overnight.

His death stoked fears of an escalation in the conflict in the Middle East, putting strains on supplies.

However, it follows falls in the price of oil in recent days due to concerns over weaker demand in China - and the cost of a barrel is still below what it was a few days ago.

Meanwhile, the FTSE 100 is up 1.2% this morning thanks to gains in energy stocks and mining firm Anglo American, which is up more than 3%.

Shares in HSBC have also increased by nearly 4% after it announced a $3bn (£2.3bn) share buyback programme and reported better-than-expected pre-tax profits of $21.6bn (£2.3bn) for the first six months of 2024.

At the other end of the scale, British pharmaceutical giant GSK is down more than 2% despite reporting profits of £4.95bn - a 16% rise - during the second quarter of the year.

The slump comes after the firm said sales of its new shingles vaccine Shingrix were well below market expectations.

On the currency markets, this morning £1 buys $1.28 US or €1.19.

Every Wednesday, we ask Michelin chefs to pick their favourite Cheap Eats where they live and when they cook at home. This week we speak to Theo Randall, chef patron at the Italian fine dining restaurant in London, Theo Randall at the Intercontinental, and a regular guest on the BBC's Saturday Kitchen.

Hi Theo, can you tell us your favourite places where you can get a meal for two for less than £40?

One of my favourite places is Pompette in Summertown, Oxford. The Prix Fixe menu is £26 a head; I had to mention this as I don't think you can find better food and service for this price anywhere else in the UK. 

Pascal and Laura Wiedemann run this brilliant restaurant and have a range of fantastic offers like Thursday steak nights where you can enjoy a beautifully cooked onglet steak with watercress, real (!) French fries and a glass of wine for £24. Amazing value!

My favourite local restaurant is  Lemonia on Regent's Park Road, London. It's a real family favourite of mine - we've had many a birthday party at this authentic Greek institution. 

The restaurant is family run and the food is consistently good and great value; the set lunch menu from Monday to Friday is £19.50 for 3 courses, plus coffee! The service is excellent too.

What's your go-to cheap meal at home?

Tender stem broccoli pasta sauce with short pasta. It's so simple to make and serves four - here is the recipe:

• 400g Mezze Maniche 
• 300g tenderstem broccoli 
• 75ml new season's olive oil 
• Two cloves garlic 
• 100g grated pecorino cheese

In a pan of boiling salted water, add the broccoli and two cloves of garlic. Cook for 10 minutes: the broccoli should be soft.

Take the broccoli and garlic out of the water with a slotted spoon, keeping the cooking water on the stove, and place them into a liquidiser with a cupful of the cooking water.

Turn on and puree; the broccoli should be smooth and should easily coat the back of a spoon. 

Take out of the liquidiser and pour the puree into a bowl. 

Slowly pour in the olive oil and whisk so the sauce absorbs the oil. Add salt and pepper and leave to one side. 

In the water where you cooked the broccoli, add the Mezze Maniche and cook for three minutes less than the packet suggests. 

Take out the pasta with a slotted spoon or small sieve and place into a hot, non-stick frying pan with two ladles of the pasta water.

Cook for one minute, stirring the pasta with a wooden spoon, then add half the broccoli and olive oil puree and cook on a medium heat, stirring the pasta, so the pasta and sauce start to become emulsified and reduced.

Check the seasoning and serve in hot pasta bowls with the remaining puree.

We've spoken to lots of top chefs and bloggers - check out their cheap eats from around the country here...

Be the first to get Breaking News

Install the Sky News app for free