resume for receptionist job fresher

Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

To provide a safer experience, the best content and great communication, we use cookies. Learn how we use them for non-authenticated users.

• Career Blog

10 Receptionist Resume Examples That Will Get You Hired

As the first line of communication between a company and its clients, the importance of a receptionist cannot be overstated. As the face of the company, a receptionist is responsible for creating positive impressions that can influence business growth and customer loyalty.

Overview of Receptionist Resume

A. Definition

A receptionist resume is a document used by job applicants to showcase their qualifications, skills, and experience to potential employers seeking a receptionist or front desk representative. It is an essential tool that helps candidates stand out from the crowd and secure employment in a highly competitive job market.

B. Characteristics of a Successful Receptionist Resume

A successful receptionist resume should:

• Be well-structured and easy to read, with clear and concise sections.
• Highlight the candidate’s relevant work experience, education, and skills.
• Provide specific and quantifiable examples of past achievements.
• Include strong action verbs to describe the candidate’s contributions to previous roles.
• Use keywords relevant to the position and industry to help the resume pass through applicant tracking systems (ATS).

C. Tips for Writing a Receptionist Resume

When writing a receptionist resume, candidates should:

Tailor the resume to the specific job listing and company culture.

Use a professional font and format that is easy to read and scan quickly.

Include a clear and engaging objective or summary statement that highlights the candidate’s key skills and qualifications.

Describe their work experience using bullet points that detail their responsibilities, accomplishments, and impact on the company.

Showcase any relevant certifications, training or education that demonstrate their commitment to professional development.

Use metrics or numbers to quantify past achievements, such as the number of clients served or the percentage increase in customer satisfaction.

Avoid using jargon or technical terms unfamiliar to the reader.

Proofread the resume thoroughly to ensure there are no typos, spelling errors, or grammatical mistakes.

By following these tips, candidates can create a receptionist resume that highlights their professional strengths and aligns with the employer’s goals and expectations.

Receptionist Resume Format

When it comes to formatting your receptionist resume, there are three options to consider: Chronological, Functional, and Combination. Each format has its own strengths and weaknesses, and the best choice for you will depend on your specific skills and experience.

A. Chronological Format

The chronological format is the most common and straightforward method for formatting a resume. It lists your work experience in reverse-chronological order, starting with your most recent position and working backwards. This format is ideal for receptionists who have a stable work history and want to highlight their career progression.

If you have held several receptionist positions over the years and have a clear career path, the chronological format can help you showcase your growth and development as a professional. Use bullet points to list your accomplishments and responsibilities for each job, and make sure to focus on results rather than solely on duties.

B. Functional Format

The functional format is a bit less common and focuses on your skill set rather than your work history. This format is ideal for receptionists who are changing careers, have gaps in employment or have limited work experience.

In this format, you will lead off with a summary of qualifications or professional summary. Then, break each section into a specific skill, experience, education, or volunteer work. Within each section, further elaborate upon your individual or team accomplishments for each relevant project if applicable.

The objective of a functional resume is to make the most of your qualifications while providing a comprehensive overview of your career, even if it wasn’t necessarily spent doing receptionist work.

C. Combination Format

The combination format, as the name suggests, combines aspects of both the chronological and functional resume formats. This format is ideal for receptionists who want to highlight their skills and networking experience, but also want to include their work history.

The combination format resumes open up with your skills areas, followed by a summary of your work history. Under each experience, be sure to describe your results, accomplishments, and responsibilities.

This format really allows you to show off how your skills have developed over time, and demonstrate your best selling points upfront.

The format that you choose will depend largely on your individual circumstances, and there’s no one-size-fits-all solution. However, by understanding the strengths and weakness of each format, you can create a receptionist resume that will get you hired. So, choose wisely! When crafting your receptionist resume, there are several key sections to include in order to make yourself stand out to potential employers. Here are the essential sections to include:

A. Header The header should be located at the top of your resume and clearly display your name, contact information, and any relevant professional titles or certifications you hold. This section should be easily readable and stand out from the rest of the resume.

B. Objective The objective section should briefly state what you hope to achieve through this job application. Be sure to keep it professional and tailored to the specific job you’re applying for.

C. Professional Summary The professional summary section is an opportunity to highlight your most valuable skills and qualifications that make you a great fit for the job. It’s a good idea to include specific details about your experience as a receptionist, such as your ability to handle high volumes of phone calls and your proficiency in handling customer inquiries.

D. Skills In this section, list out all of your relevant skills and abilities that make you qualified for the role of a receptionist. This may include technical skills such as computer proficiency, as well as soft skills such as communication and time management.

E. Work Experience Your work experience section should be broken down by each previous position you’ve held as a receptionist. Within each position, include the following:

• Company Name
• Job Description
• Achievements

For the job description, it’s a good idea to include specific details about your daily duties and responsibilities. This helps potential employers understand what you’re capable of accomplishing in the role.

F. Education Finally, include any relevant educational experience you have, such as a degree in business administration, human resources, or communications. This section should also list out any professional certifications or training programs you’ve completed that make you more qualified for the position.

By including these sections in your receptionist resume, you’ll be sure to impress potential employers and land the job of your dreams. Just be sure to tailor each section to the specific job you’re applying for, and you’ll be well on your way to success.

Receptionist Resume Examples

In this section, we will provide 10 receptionist resume examples that will get you hired. Whether you are a recent graduate, looking for a new job, or seeking a change in career, these examples will help you tailor your resume to the receptionist role you desire.

Example 1: Chronological

A chronological resume is perfect for showcasing your work history in a straightforward manner. If you have several years of receptionist experience, this format may be the best option for you. Start with your most recent position and work your way backwards.

Emily Johnson

Receptionist

Contact Information

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/emilyjohnson

Highly organized and detail-oriented receptionist with 5+ years of experience in fast-paced office environments. Proven ability to handle multiple tasks efficiently while maintaining a professional and welcoming demeanor. Excellent communication and customer service skills.

Professional Experience

Receptionist, ABC Company

• Greeted and assisted visitors, providing information and directing them to the appropriate departments.
• Managed incoming calls, answered inquiries, and transferred calls to the relevant staff members.
• Scheduled appointments, meetings, and conference rooms, ensuring efficient use of resources.
• Handled incoming and outgoing mail, packages, and deliveries.
• Maintained an organized reception area and ensured it was clean and presentable at all times.

Administrative Assistant, XYZ Corporation

• Supported the executive team by managing their calendars, scheduling appointments, and making travel arrangements.
• Prepared and distributed correspondence, reports, and presentations.
• Managed office supplies inventory and placed orders when necessary.
• Assisted with organizing company events and meetings.

Associate Degree in Business Administration, City College

• Customer Service
• Phone Etiquette
• Appointment Scheduling
• Administrative Support
• Organization
• Communication

Certifications

• First Aid and CPR

Example 2: Functional

If you want to highlight your specific skills and achievements rather than just your work experience, a functional resume may be the right choice for you. This format focuses on your qualifications and accomplishments, rather than the jobs you’ve held. It’s best suited for those who are seeking a receptionist role in a new industry.

Sarah Thompson

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/sarahthompson

Highly skilled and personable receptionist with a strong focus on providing exceptional customer service. Proven ability to handle various administrative tasks and adapt quickly to changing priorities. Detail-oriented and organized, with excellent problem-solving and communication skills.

• Customer Service: Provide outstanding service to clients and visitors, ensuring a positive experience.
• Communication: Strong verbal and written communication skills, able to interact effectively with individuals at all levels.
• Organization: Efficiently manage administrative tasks, maintain schedules, and prioritize responsibilities.
• Multitasking: Handle multiple inquiries, phone calls, and administrative duties simultaneously.
• Problem-solving: Identify issues and find prompt resolutions, ensuring smooth operations.
• Technical Proficiency: Proficient in MS Office Suite and various office management software.
• Greeted and welcomed visitors, ensuring a positive and professional first impression.
• Managed a multi-line phone system, answered inquiries, and directed calls to the appropriate departments.
• Scheduled and confirmed appointments, meetings, and conference rooms, maintaining an organized calendar.
• Managed incoming and outgoing mail, packages, and deliveries.
• Assisted with administrative tasks, including data entry, filing, and document preparation.

Diploma in Office Administration, City Business School

Additional Skills

• Time Management
• Problem-solving
• Attention to Detail

Example 3: Combination

A combination resume is a mix between a chronological and functional resume. This format highlights both your work experience and skills. You can showcase your work history in reverse chronological order and also highlight your skills and accomplishments. Choose this format if you have a long work history, but want to showcase specific skills that apply to the receptionist role.

Michael Adams

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/michaeladams

Results-driven receptionist with 8+ years of experience in managing front desk operations. Proven track record in providing exceptional customer service, organizing administrative tasks, and maintaining a professional and welcoming environment. Skilled in appointment scheduling, phone handling, and administrative support.

Bachelor of Business Administration, University of XYZ

Example 4: No Work Experience

If you are a recent graduate or looking to change careers and have limited receptionist experience, a no work experience format may be the best option. This format focuses on your academic achievements, extracurricular activities, and any relevant volunteer work or internships.

Jessica Parker

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/jessicaparker

Detail-oriented and highly motivated recent graduate with a diploma in Office Administration. Strong organizational and communication skills, with a passion for providing exceptional customer service. Proven ability to handle administrative tasks efficiently and adapt to fast-paced environments. Seeking an opportunity to contribute to a dynamic team as a receptionist.

Office Administration Practicum, XYZ Company

• Assisted with front desk operations, including greeting visitors and answering phone calls.
• Scheduled appointments and maintained calendars using MS Outlook.
• Managed incoming and outgoing mail, ensuring timely delivery.
• Assisted with administrative tasks, such as data entry and document preparation.

Volunteer Experience

Receptionist Volunteer, Community Center

• Greeted visitors and provided information about the center’s programs and services.
• Assisted with answering phone calls and directing inquiries to the appropriate departments.
• Managed scheduling of meeting rooms and assisted with event coordination.

Example 5: With Internship Experience

For those who have completed a receptionist internship, including it on your resume can make a big difference. Highlight the skills you developed during your internship, such as answering phones, managing schedules, and greeting customers. This format showcases your experience in a structured way and can make you stand out from the competition.

Rachel Mitchell

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/rachelmitchell

Highly motivated receptionist with strong customer service skills and a passion for creating a welcoming environment. Experienced in managing front desk operations and handling administrative tasks. Completed a receptionist internship where I developed excellent communication and organizational skills in a fast-paced professional setting.

Receptionist Intern, XYZ Company

• Greeted and assisted visitors, ensuring a positive and professional first impression.

Bachelor of Business Administration, University of ABC

Example 6: With Customer Service Experience

Many receptionist roles require excellent customer service skills. If you have experience in customer service, make sure to highlight it on your resume. Include any relevant skills, such as handling complaints or managing multiple tasks at once. This format can help you showcase your customer service skills and how they apply to the receptionist role.

Jason Cooper

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/jasoncooper

Customer-oriented receptionist with a strong background in providing exceptional service. Skilled in managing front desk operations, handling inquiries, and resolving customer concerns. Proven ability to multitask and maintain a professional and friendly demeanor. Combining receptionist experience with a solid customer service background to deliver excellent support to clients and visitors.

• Greeted visitors and provided information about the company’s products and services.
• Managed incoming calls, directed inquiries to the appropriate departments, and resolved customer concerns.
• Scheduled appointments and maintained calendars for staff members.

Customer Service Representative, XYZ Corporation

• Assisted customers in-person and over the phone, providing product information and resolving issues.
• Managed customer inquiries and complaints, ensuring prompt and satisfactory resolution.
• Handled cash transactions and maintained accurate records of sales.
• Collaborated with the sales team to meet customer needs and achieve sales targets.

Diploma in Business Administration, City Business School

• Conflict Resolution
• Multitasking

Example 7: With Medical Receptionist Experience

A medical receptionist role requires specific skills and knowledge of medical terminology. If you have experience in this field, it’s important to highlight it on your resume. Make sure to include any relevant certifications or training you’ve received, such as HIPAA or medical billing. This format can help you stand out from other candidates and show your expertise in the field.

Emily Turner

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/emilyturner

Experienced receptionist with a background in medical office administration. Strong knowledge of medical terminology and exceptional organizational skills. Proven ability to provide excellent customer service in a healthcare setting. Seeking a medical receptionist role to contribute to a patient-focused environment.

Medical Receptionist, ABC Clinic

• Greeted patients and visitors, providing a warm and welcoming atmosphere.
• Managed patient appointments, ensuring accurate scheduling and maintaining calendars.
• Verified patient insurance information and collected co-payments.
• Assisted with patient inquiries and directed them to the appropriate departments.
• Maintained patient records, ensuring confidentiality and accuracy.

Front Desk Coordinator, XYZ Hospital

• Assisted with the check-in and check-out process for patients, ensuring a smooth flow.
• Scheduled surgeries and coordinated with the surgical team to ensure efficient patient care.
• Handled incoming calls, answered inquiries, and transferred calls to the appropriate departments.
• Assisted with administrative tasks, such as filing medical records and maintaining office supplies.

Diploma in Medical Office Administration, City Business School

• Medical Terminology
• Patient Intake
• HIPAA Compliance
• HIPAA Compliance Training

Example 8: With Administrative Assistant Experience

Receptionists often have administrative duties such as scheduling appointments and managing paperwork.

David Thompson

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/davidthompson

Detail-oriented receptionist with a background in administrative support. Strong organizational and communication skills with a proven ability to handle multiple tasks efficiently. Experienced in managing front desk operations, coordinating schedules, and providing excellent customer service. Combining receptionist and administrative skills to contribute to a professional and customer-focused environment.

• Greeted visitors and directed them to the appropriate departments, ensuring a positive first impression.
• Scheduled appointments and maintained calendars for multiple team members.
• Assisted with administrative tasks, including data entry, document preparation, and filing.
• Provided comprehensive administrative support to the executive team, managing calendars, scheduling appointments, and making travel arrangements.
• Coordinated meetings and conference calls, ensuring timely communication and efficient use of resources.
• Assisted with special projects and events, managing logistics and handling administrative tasks.

Bachelor of Arts in Business Administration, University of ABC

Example 9: With Administrative Assistant Experience

Receptionists often have administrative duties such as scheduling appointments and managing paperwork. If you have previous experience as an administrative assistant, highlight it on your resume. Showcase your organizational skills, attention to detail, and ability to handle multiple tasks. This format can demonstrate your proficiency in both receptionist and administrative duties, making you a strong candidate for the role.

Samantha Davis

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/samanthadavis

Experienced receptionist with a background in the legal industry. Knowledgeable in legal terminology and processes, with strong organizational and communication skills. Proven ability to manage front desk operations and provide exceptional customer service. Seeking a legal receptionist role to contribute to a professional and client-focused environment.

Legal Receptionist, ABC Law Firm

• Greeted clients and visitors, ensuring a professional and welcoming atmosphere.
• Managed incoming calls, screened and transferred inquiries, and took detailed messages.
• Scheduled appointments and maintained calendars for attorneys and staff members.
• Assisted with administrative tasks, including filing legal documents and managing office supplies.

Front Desk Coordinator, XYZ Legal Services

• Managed the reception area, ensuring efficient workflow and a positive client experience.
• Assisted with client intake, collecting necessary information and ensuring accuracy of client records.
• Coordinated with attorneys and paralegals to schedule meetings, depositions, and court appearances.
• Handled incoming and outgoing mail, including tracking and distributing important legal documents.

Bachelor of Arts in Legal Studies, University of ABC

• Legal Terminology
• Client Intake
• Document Management

Example 10: Multilingual Receptionist

In today’s diverse work environment, being multilingual can be a valuable asset for a receptionist. If you are fluent in multiple languages, include that information on your resume. Highlight your language skills, specify the languages you speak, and indicate your level of proficiency. This format can set you apart from other candidates and show your ability to communicate effectively with a diverse clientele.

Olivia Martinez

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/oliviamartinez

Highly motivated receptionist with a background in the hospitality industry. Proven ability to provide exceptional customer service and maintain a professional and welcoming atmosphere. Skilled in managing front desk operations and coordinating guest services. Seeking a receptionist role to contribute to a customer-centric environment.

Receptionist, ABC Hotel

• Welcomed guests, checked them in, and provided information about hotel amenities and services.
• Managed incoming calls, took reservations, and answered inquiries regarding room availability and rates.
• Coordinated guest services, including arranging transportation, handling luggage, and addressing special requests.
• Assisted with administrative tasks, such as guest registration, check-out, and billing.

Front Desk Agent, XYZ Resort

• Provided a personalized and welcoming experience for guests, ensuring their satisfaction and loyalty.
• Managed reservations, including booking and modifying room accommodations based on guest preferences.
• Handled guest inquiries, requests, and complaints, resolving issues in a timely and professional manner.
• Collaborated with other departments to ensure seamless guest experiences and coordinate special events.

Diploma in Hospitality Management, City Business School

• Reservation Management
• Guest Services
• Problem Resolution

Common Mistakes to Avoid

As you create your receptionist resume, keep in mind these common mistakes to avoid:

A. Typos and Grammatical Errors

Proofread your resume carefully to ensure there are no typos or grammatical errors. Such errors can harm your chances of getting hired as they indicate a lack of attention to detail.

B. Using the Wrong Format

Using an incorrect format can make your resume look unprofessional. Stick to a clean and easy-to-read format that makes your resume stand out.

C. Focusing on Duties instead of Achievements

Instead of listing your duties as a receptionist, focus on your achievements. Use quantifiable achievements and metrics to highlight your successes, such as handling a high volume of calls or managing complex schedules.

D. Lack of Keywords

Many employers nowadays use Applicant Tracking Systems (ATS) to scan resumes for keywords related to the position. Make sure you include relevant keywords to increase your chances of being selected as a potential candidate.

E. Not Customizing the Resume

Customize your resume to the job you’re applying for. Don’t submit the same generic resume to various employers. Use the job description to tailor your resume and show how you’re the best fit for the position.

Tips for Customizing Your Receptionist Resume

Customizing your receptionist resume is crucial if you want to increase your chances of getting hired. To help you with this task, consider following these tips:

A. Research the Company

Before you start working on your resume, take the time to research the company you are interested in working for. Look at their website, social media pages, and any other relevant sources to get a better understanding of their culture, values, and mission statement. This information will help you tailor your receptionist resume to match their expectations.

B. Highlight Relevant Skills

As a receptionist, you need to have excellent communication and customer service skills. However, there may be additional skills that are specific to the company or industry you are applying for. Make sure to highlight these relevant skills on your receptionist resume to show that you are a great fit for the position.

C. Include Keywords

Many companies use applicant tracking systems (ATS) to scan resumes for specific keywords. These keywords may be related to the job duties, skills, or qualifications required for the role. To increase your chances of getting past the ATS, make sure to include these keywords on your receptionist resume.

D. Emphasize Achievements

Finally, don’t forget to emphasize your achievements on your receptionist resume! While it’s important to list your job duties and responsibilities, showcasing your accomplishments can set you apart from other candidates. Use specific, quantifiable examples to demonstrate how you have positively impacted previous employers.

By following these tips for customizing your receptionist resume, you can increase your chances of getting hired. Good luck!

Receptionist Resume Checklist

If you’re looking to land a receptionist job, a well-crafted resume can make all the difference. To ensure that your resume stands out from the crowd and impresses hiring managers, follow this receptionist resume checklist:

Your header should be clear and easy to read, with your name at the top in a larger font size. Include your contact information below your name, including your phone number, email address, and physical address (optional). Make sure your header is consistent in formatting with the rest of your resume.

B. Objective

While some experts recommend including a career objective on your resume, others suggest skipping it altogether. If you do choose to include an objective, make sure it’s specific to the receptionist position you’re applying for and highlights your qualifications and skills.

C. Professional Summary

A professional summary is an alternative to the objective statement and can be more effective. This section should only be a few sentences long, highlighting your most relevant skills and experience. Be sure to include keywords from the job description to help your resume pass any Applicant Tracking Systems (ATS) that may be in use.

Under the heading “Skills,” list any relevant skills you have that match the job description of the receptionist position. This may include knowledge of software programs, excellent communication skills, customer service experience, and administrative skills.

E. Work Experience

Your work experience section should detail relevant work history in reverse chronological order. Be sure to focus on your duties and achievements that demonstrate why you’re qualified for the job. Use active verbs such as “managed,” “coordinated,” and “improved.”

F. Education

List your education and any relevant coursework, certifications, or degrees. If you have a college degree, include only the degree and the institution you attended. For high school diplomas, specify the school and completion date.

G. Formatting and Design

Your receptionist resume should be designed in a neat and clear manner, with easy-to-read fonts and simple formatting. Choose a font style that is legible and professional, such as Times New Roman, Calibri, or Arial. Use bold and italics to highlight section headings and important information. Avoid using graphics, pictures or excessive colors.

Following these seven steps of the receptionist resume checklist can help you stand out from the crowds of applicants and land a great receptionist job. Be sure to take the time to tailor your resume to each job description and highlight why you are the best candidate for the job.

Related Articles

• 50 Great Graduation Gift Ideas for College Students in 2023
• Pilot Resume Template: Guide for Aviation Professionals
• Environmental Technician: Job Description and Career Outlook
• Finance Cover Letter: 10 Examples & Writing Tips for 2023
• Writer and Editor Job Description: Salary, Skills, & More

Rate this article

0 / 5. Reviews: 0

More from ResumeHead

13 Receptionist Resume Examples & Writing Guide

Create a receptionist resume that gets you hired, with 13 real resume examples and a step-by-step writing guide. Learn how to effectively highlight your skills and experience to impress employers. By implementing our expert tips and using our resume samples as inspiration, you'll be well on your way to landing your next receptionist role.

A great receptionist resume can open the door to exciting job opportunities. But putting together a resume that highlights your customer service skills, administrative abilities and friendly personality isn't always easy. Where do you start? What should you include? How do you format it?

This guide breaks down the process into simple steps. It shares the most important things to focus on in your receptionist resume - like your relevant work history, key skills and strongest personality traits. It also provides 13 real-world examples of well-written receptionist resumes. Use them as inspiration and templates when creating your own.

By the end of this article, you'll know exactly how to write a receptionist resume that impresses hiring managers and lands you interviews. Plus, you'll have a collection of resume samples to reference whenever you need guidance or a creativity boost. Let's dive in and start crafting a receptionist resume that will take your job search to the next level.

Common Responsibilities Listed on Receptionist Resumes

• Greeting and welcoming visitors, clients, or customers to the organization
• Answering and directing incoming calls, emails, and inquiries
• Maintaining visitor logs and issuing visitor badges or passes
• Coordinating the scheduling and management of meetings and appointments
• Providing administrative support to the office or company staff
• Receiving, sorting, and distributing mail, packages, and other deliveries
• Maintaining office equipment and supplies inventory
• Handling and processing invoices, bills, and payments
• Updating and maintaining accurate employee and client records
• Enforcing office policies and procedures for visitors and staff
• Maintaining a professional and organized front desk area
• Assisting with coordinating travel arrangements and logistics

Resume ATS Scanner

Drop your resume file here to scan for ATS compatibility.

How to write a Resume Summary

The summary or objective section of your resume offers that critical opening impression for your prospective employers. While it’s just one minor part of an entire resume, it possesses great power. You can consider this part as a pitch about who you are, your capabilities, and how you could add value to the organization even in the position of a receptionist. Here is a simplified guideline on drafting the best summary or objective section.

Begin with a Powerful Sentence

Maintain clarity and conciseness while writing the first sentence. This should be the core of your professional identity and the most significant advantage you bring as a receptionist.

Spotlight your Skills

Recognize the skills you've acquired throughout your career as a receptionist that align with the position you're seeking at your desired company. It could be your excellent communication skills, organizational prowess, besides others, which are highly valued in a receptionist's role.

Quantify Your Experience

Using specific numbers to highlight your experience brings added credibility to your resume. Ensure that the numbers you provide paint a concise picture of your abilities. You could include the number of clients you handle each week, percentage of customer issues you've resolved, or any other metrics that testify to your effectiveness as a receptionist.

Highlight Qualifications

If you hold specific certifications or have completed training programs that align with your role as a receptionist, ensure that these cross the eye of the reader in this section. A brief mention of your qualifications could steer an opportunity to your advantage.

Express Intentions

Express your professional objectives and goals clearly. Strive to align these goals with the needs of the organization, showcasing your potential contributions in the receptionist role.

Remember, the essence of a great summary or objective lies in giving your employer a succinct snapshot of who you are professionally. While your resume’s objective might seem like a tiny detail, if done right, its potential to grab attention and inspire a deeper examination of your qualifications remains unparalleled. Keep refining your articulation skills and soon you'll be able to express the perfect pitch in just a few lines.

Strong Summaries

• Professional receptionist with over six years of experience in providing excellent customer service and administrative support in fast-paced environments. Skilled at multitasking, problem-solving, and maintaining a cordial and professional demeanor under pressure. Looking forward to bringing a wealth of experience and transferable skills to a respected and innovative company.
• Experienced receptionist known for building positive relationships with clients, colleagues, and supervisors. Adept at managing and streamlining administrative processes. Ready to apply my organizational skills and ability to handle multitasking in a high-volume firm.
• Friendly and efficient receptionist skilled in both verbal and written communication. Experience in various settings including healthcare and corporate offices. Proficient in administrative duties such as scheduling, call routing, and multi-line phone system management. Looking to leverage my strong attention to detail and dedication to serving clients in a dynamic front office role.

Why these are strong ?

These are good examples because all of them highlight key skills, experience, and the value that the receptionist can bring to the company. They provide unique perspectives on the role, one focusing on customer service, another on positive relationships and administrative processes, and the final on communication and administrative duties. Summaries in resumes should always identify the unique skill-set and experience to make them stand out to potential employers. Also, using industry-related keywords can increase their chance of passing through automated tracking systems (ATS).

Weak Summaries

• I am a receptionist. I am looking for a job.
• Worked as receptionist for 6 years in various companies. Active pidgin herder on weekends. Belt holder for martial arts fights every Friday night public square.
• Like, I just like love it when the phone rings and like, I have to answer it. It's like, so amazing, you know? And like, helping people is just the best feel ever. So like, hire me, OK?
• I'm the best receptionist around, no contest. I won't take any junk from anyone and I'm real good at organizing stuff. Yeah, that's me.
• Professional Summary: Seeking new opportunities, previously Receptionist at XYZ company.

Why these are weak ?

The above examples are bad for a number of reasons. Firstly, they all lack specific details and do not provide enough information about the previous experience, responsibilities, and skills which would be helpful to get new job. This is not useful for recruiters as they can't understand candidate's skills and expertise from such limited information. Secondly, the use of slang or informal language in a resume is deemed unprofessional. It does not reflect well on the candidate's communication skills. Thirdly, irrelevant information (interests that do not directly affect the candidate's ability to perform the job duties) misguides the employers and is usually unnecessary. Lastly, arrogance or overconfidence isn't appealing in a professional setting. Including such statements makes the summary less meaningful and seems unprofessional. It's important for a professional summary to display competence, summarize candidate's experience and skills, and tailor it to the job one is applying for in a professional manner.

Showcase your Work Experience

The importance of the Work Experience section in a resume cannot be overstated. Think of it as the heart of your resume. It is where your future employers will look first, giving them a snapshot of your abilities and career journey so far. In essence, strong presentation of your employment history can prove that you're the right person for the position you're applying to. Let's dive into understanding how you can optimize this indispensable section as a Receptionist, without necessarily using flashy language.

Keep it Relevant

Highlight only those aspects of your past experiences that align with the job you're seeking. If a past job doesn't seem to have any relevance, it's a wise step to focus on the transferable skills from that employment, such as communication skills or organizational abilities.

Employ Action Verbs

Start each statement in your experience section with a powerful action verb. This brings out a tone of proactiveness and responsibility while avoiding the passive voice. Be sure to change up your use of verbs to avoid repetition.

Use Quantifiable Achievements

Impress your potential employer with hard facts. If possible, quantify your achievements. How many phone calls did you handle? By what percentage did you reduce waiting time? This gives a solid representation of your capabilities.

Quantify your achievements and impact using concrete numbers, metrics, and percentages to demonstrate the value you brought to your previous roles.

Avoid Buzzwords

Steer clear of empty buzzwords and complex jargon that fail to clearly depict your abilities. Ensure your resume is easy to read and understand. Remember, the goal is to get your main points across effectively, not to show off a wide-ranging vocabulary.

Follow Reverse Chronological Order

Keep your most recent jobs at the beginning of your work experience section, followed by older positions. This helps employers quickly understand your current skills and responsibilities.

Format Consistently

Ensure you're consistent with punctuation, formatting, and style throughout your resume. Irregularities can confuse the reader or simply come across as carelessness on your part.

Remember - honesty and clarity are two foundational traits of an appealing work experience section. Strategically represent your past roles to emphasize the skills and experience you've amassed during your career journey. A versatile approach coupled with an appropriate representation of your duties and achievements can project you as a valuable candidate even in the absence of so-called power keywords. However, filling this section with experiences that do not relate to the intended job or showing reliability on buzzwords can distract the HR professionals and hamper your chances.

In the subsequent section, you'll find concrete examples illustrating the above-mentioned points for a clear understanding.

Strong Experiences

• Handled the responsibility of all the receptionist and clerical duties at the main entrance desk.
• Scheduled and managed appointments for executive staff members.
• Successfully dealt with different types of personalities in a professional manner.
• Provided excellent customer service over the phone and in person, to all clients, customers and employees.
• Managed multi-line telephone system and directed calls to appropriate departments.
• Organized administrative and logistical aspects of meetings and events.

These examples are good practice as they are specific, use action verbs and quantify achievements where possible. Each example indicates a sense of accomplishment and responsibility. Furthermore, they clearly highlight the key responsibilities held in the roles, such as handling clerical duties, managing appointments, dealing with a diverse range of personalities, providing customer service and managing telephone systems. These bullet points will convince potential employers that the candidate has the necessary skills and expertise for a receptionist role.

Weak Experiences

• Working as a Receptionist.
• Did Receptionist duties.
• Job title was Receptionist.

These examples are too generic, nondescript, and fail to elaborate on the specific responsibilities and accomplishments attained while working as a receptionist. They do not help potential employers understand the skill set the applicant might possess or the kind of tasks they can handle. Good resume practice would typically entail stating the specific duties carried out, achievements during the period of work, and how the individual duties contributed to the overall business performance. This provides a clearer picture of the candidate's abilities and suitability for the job.

Skills, Keywords & ATS Tips

In every resume it's crucial to highlight the right skills. For a receptionist, it is no different. Specifically, both hard and soft skills play a significant role. These skills not only show your competency, but they also give the employer a glimpse of who you are.

Understanding Hard and Soft Skills

Hard skills are abilities you learn through education or specific training. They are job-specific. In a receptionist's role, these could include knowledge of office machinery, computer literacy, or specific programs used within the firm.

Soft skills , on the other hand, are personal traits that determine how you interact with others. They can greatly impact your success in any given role. A receptionist, for example, may need effective communication, active listening, problem-solving, or multitasking skills.

The Role of Keywords and ATS

When thinking about the skills to mention on your resume, remember that words matter. Keywords can make the difference between your resume making the cut or being tossed. Why? This involves an Applicant Tracking System (ATS).

An ATS is a software that manages recruitment process. It screens resumes by scanning for certain keywords that match the skills sought by the employer. Accordingly, if your resume lacks the necessary keywords, it might be rejected, not reaching the human recruiter's hands.

Matching Skills and Moment of Truth

An effective strategy means matching your resume skills with the skills in the job description. Identify the hard and soft skills the employer is looking for, and if you possess those skills, let them shine on your resume. Be honest, though; misrepresentation can backfire.

When your resume matches the job description, it increases your chances of getting past the ATS. More than that, it also gives an indication that you understand the demands of the job. Ultimately, ensuring your resume reflects the required skills makes it more likely for you to land an interview.

Remember, your resume is a presentation of you and your skills. The more clearly and genuinely you can portray them, the better your chance of getting noticed and increases the possibility of you landing the job.

Top Hard & Soft Skills for Full Stack Developers

Hard skills.

• Customer service
• Telephone etiquette
• Appointment scheduling
• Multi-line phone systems
• Microsoft Office Suite
• Organizational skills
• Time management
• Conflict resolution
• Attention to detail
• Professionalism
• Problem-solving
• Administrative tasks
• Filing and record-keeping
• Hospitality management

Soft Skills

• Communication
• Interpersonal skills
• Adaptability
• Customer focus
• Stress management
• Positive attitude
• Flexibility
• Organization

Top Action Verbs

Use action verbs to highlight achievements and responsibilities on your resume.

• Communicated
• Coordinated
• Transferred
• Collaborated
• Prioritized
• Checked-out
• Facilitated

Education & Certifications

Adding your educational qualifications and certificates to your resume is an essential step for showcasing your skills. Start by creating an 'Education' section on your resume where you primarily list your highest degree first. Your format should include the name of your degree, the institution attended, and the graduation year. For your certificates, create a 'Certifications' section. List each certification sequentially, along with the issuing organization and date of completion. Always remember to tailor this information to fit the job requirements for maximum impact.

Some of the most important certifications for Receptionists

This certification is for receptionists working in legal offices and requires knowledge of legal terminology and procedures.

Resume FAQs for Receptionists

What is the ideal length for a receptionist resume.

The ideal length for a receptionist resume is one page. Focus on highlighting your most relevant skills, experience, and achievements within this concise format.

What format should I use for my receptionist resume?

The reverse-chronological format is the most common and recommended format for a receptionist resume. This format lists your work experience in reverse chronological order, with your most recent job first.

How can I make my receptionist resume stand out?

To make your receptionist resume stand out, emphasize your customer service skills, communication abilities, and attention to detail. Use specific examples and quantifiable achievements to showcase your qualifications.

What keywords should I include in my receptionist resume?

Some important keywords to include in a receptionist resume are: customer service, multi-tasking, communication, scheduling, data entry, phone etiquette, and any relevant software or office equipment you are proficient with.

Should I include references on my receptionist resume?

It is not necessary to include references on your resume. Instead, have a separate list of references ready to provide upon request during the interview process.

How can I highlight my receptionist skills on my resume?

Highlight your receptionist skills by including a 'Skills' section on your resume, where you can list relevant skills such as customer service, multi-tasking, communication, scheduling, and proficiency with office equipment or software.

Receptionists are the welcoming ambassadors of a company, greeting guests with a warm smile and ensuring prompt service. Their multi-tasking prowess involves juggling phone inquiries, visitor management, and basic administrative tasks. When crafting a receptionist resume, highlight your superb interpersonal skills, ability to prioritize in a fast-paced environment, and expertise in popular office suites. Showcase measurable accomplishments that exemplify your organizational talents and commitment to professionalism.

Detail-oriented and highly organized Receptionist with a passion for creating a welcoming environment for clients and colleagues. Adept at managing multiple tasks efficiently while maintaining a professional demeanor. Experienced in handling a high volume of calls, emails, and in-person inquiries with exceptional customer service skills.

• Greeted and directed visitors, maintaining a professional and friendly demeanor at all times.
• Managed a multi-line phone system, efficiently handling up to 100 calls per day.
• Coordinated meeting room schedules and prepared conference rooms for appointments.
• Maintained an organized and tidy reception area, ensuring a positive first impression for clients.
• Assisted with administrative tasks, including data entry, filing, and mail distribution.
• Provided exceptional customer service to clients and visitors, both in-person and over the phone.
• Managed the company's calendar, scheduling appointments and meetings for executives.
• Processed and distributed incoming and outgoing mail, ensuring timely delivery.
• Assisted with travel arrangements, including booking flights, hotels, and transportation.
• Maintained an accurate and up-to-date filing system for important documents.
• Welcomed patients and visitors to the medical center, providing a friendly and compassionate experience.
• Managed patient check-ins and check-outs, ensuring accurate and timely processing.
• Answered patient inquiries and directed calls to the appropriate medical staff.
• Maintained patient confidentiality and adhered to HIPAA regulations.
• Assisted with light administrative duties, such as updating patient records and preparing forms.
• Customer Service
• Multi-line Phone Systems
• Office Administration
• Mail Distribution
• Travel Arrangements
• Calendar Management
• HIPAA Compliance
• Patient Check-in/Check-out
• Google Workspace

An entry-level receptionist handles front desk duties like greeting guests, answering phones, and providing administrative support. When writing your resume: 1) Highlight customer service experience, strong communication skills, and attention to detail. 2) Emphasize multitasking abilities and proficiency with office software like MS Office. 3) Include examples that demonstrate transferable skills like organization and problem-solving. Though no direct experience is required, tailor your resume to showcase the right qualifications for this role.

Enthusiastic and detail-oriented receptionist with a passion for creating positive first impressions and ensuring smooth office operations. Skilled in managing multiple tasks, providing exceptional customer service, and maintaining a welcoming environment for clients and colleagues alike.

• Greeted and directed visitors, maintaining a friendly and professional demeanor at all times.
• Managed a multi-line phone system, efficiently handling up to 50 calls per day and routing them to the appropriate departments.
• Coordinated the scheduling of meetings and appointments for senior executives using Microsoft Outlook.
• Maintained a clean and organized reception area, ensuring a welcoming environment for clients and employees.
• Assisted with various administrative tasks, including data entry, filing, and preparing correspondence.
• Served as the first point of contact for clients and visitors, providing a warm and professional welcome.
• Managed the reception desk, handling incoming calls, emails, and mail distribution for a team of 20 employees.
• Coordinated travel arrangements for consultants, including booking flights, hotels, and rental cars.
• Maintained office supply inventory and placed orders as needed, ensuring uninterrupted operations.
• Assisted with event planning and logistics for company meetings and client presentations.
• Welcomed and directed students, faculty, and visitors at the university's student services center.
• Answered inquiries regarding campus services, events, and policies, providing accurate and timely information.
• Scheduled appointments for academic advisors and counselors using an online booking system.
• Assisted with the distribution of student ID cards and parking permits.
• Maintained a tidy and organized reception area, contributing to a positive visitor experience.
• Travel coordination
• Event planning
• Office supply management
• Visitor reception
• Professional communication
• Multi-tasking

A legal receptionist serves as the initial point of contact in a law firm, providing professional and courteous service. Their primary duties include greeting clients, managing phone lines, scheduling appointments, and ensuring the smooth operation of the front office. To craft an impressive resume for this role, highlight your exceptional communication and organizational abilities. Detail relevant experience handling confidential information with discretion. Emphasize proficiency in legal software and databases. Showcase your multitasking skills and ability to thrive in a fast-paced environment. Tailor your resume to the specific position, highlighting qualifications that align with the law firm's needs.

Highly motivated and detail-oriented legal receptionist with exceptional communication and organizational skills. Adept at managing multiple tasks in a fast-paced environment while maintaining a professional and friendly demeanor. Committed to providing excellent client service and support to legal teams.

• Managed a multi-line phone system, efficiently directing calls and messages to appropriate staff members.
• Greeted clients and visitors, maintaining a welcoming and professional front office environment.
• Scheduled appointments, meetings, and conferences for attorneys and legal staff.
• Maintained and updated client databases, ensuring accurate contact information and case details.
• Assisted with document preparation, filing, and organizing legal correspondence.
• Provided comprehensive administrative support to a team of 10 attorneys and paralegals.
• Managed calendars, scheduled meetings, and coordinated travel arrangements for legal staff.
• Processed invoices, expense reports, and maintained financial records using Quickbooks.
• Assisted with legal research and document preparation, ensuring accuracy and attention to detail.
• Maintained office supplies inventory and placed orders as needed to ensure smooth operations.
• Provided excellent customer service to clients, addressing inquiries and resolving issues.
• Processed insurance applications, renewals, and cancellations in a timely manner.
• Maintained accurate client records in the company's database.
• Collaborated with insurance agents to ensure client needs were met and policies were properly issued.
• Consistently met and exceeded monthly sales quotas through upselling and cross-selling techniques.
• Multi-line phone system management
• Client relations
• Scheduling and calendar management
• Database management
• Document preparation
• Legal correspondence
• Administrative support
• Invoicing and expense reporting
• Legal research
• Office supplies management
• Insurance policy processing
• Sales and upselling

An Office Receptionist serves as the welcoming face for an organization. Responsibilities include greeting visitors, answering calls, scheduling meetings, handling mail, and maintaining an orderly reception area. When crafting a resume, emphasize excellent customer service abilities and strong written/verbal communication skills. Highlight experience with office technology like multiline phone systems and scheduling software. Demonstrate your poise under pressure and capacity for efficient multitasking. Keep the resume concise at one page, using clear formatting to showcase your relevant qualifications.

Highly organized and personable Office Receptionist with a track record of providing exceptional administrative support and customer service. Adept at managing multiple tasks, maintaining a professional demeanor, and creating a welcoming environment for visitors and staff alike.

• Greeted and directed an average of 50 visitors per day, ensuring a positive first impression of the company
• Managed a multi-line phone system, efficiently handling up to 100 calls daily and routing them to the appropriate departments
• Maintained an organized and tidy reception area, contributing to a professional office environment
• Assisted with various administrative tasks, including data entry, filing, and preparing correspondence
• Coordinated conference room bookings and managed the office calendar, ensuring smooth operations
• Provided exceptional customer service to clients and visitors, addressing inquiries and resolving concerns promptly
• Managed incoming and outgoing mail, ensuring timely distribution and processing
• Maintained an accurate and up-to-date visitor log, enhancing office security
• Assisted with event planning and coordination for company meetings and client gatherings
• Trained new administrative staff on office procedures and reception duties
• Provided comprehensive administrative support to a team of 12 consultants
• Managed travel arrangements, including booking flights, hotels, and transportation
• Prepared and formatted reports, presentations, and correspondence
• Maintained an organized filing system for both physical and digital documents
• Assisted with onboarding new employees and coordinating orientation sessions
• Filing and Organization
• Event Planning and Coordination
• Report and Presentation Preparation
• Employee Onboarding
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Calendar, Docs)
• Salesforce CRM
• Scheduling and Calendar Management
• Visitor Management
• Office Supply Inventory Management

A spa receptionist is responsible for creating a warm, inviting atmosphere while managing the front desk operations. Duties include greeting guests, scheduling appointments, answering inquiries, and ensuring a seamless check-in/checkout process. To create an impressive resume, tailor it to highlight your exceptional customer service skills, ability to multitask efficiently, and proficiency with scheduling software. Emphasize any relevant experience in hospitality, administrative roles, or positions requiring strong interpersonal skills. Present your qualifications clearly with a well-formatted, error-free resume that effectively showcases your fit for the role.

Experienced spa receptionist with a passion for providing exceptional customer service and creating a welcoming environment. Skilled in managing schedules, handling client inquiries, and maintaining a calm and relaxing atmosphere. Dedicated to ensuring a seamless and enjoyable experience for every guest.

• Greeted clients and managed the front desk, ensuring a warm and professional welcome.
• Coordinated appointments, managed schedules, and maintained accurate client records.
• Provided exceptional customer service, addressing client inquiries and resolving concerns.
• Collaborated with spa therapists to optimize scheduling and minimize wait times.
• Maintained a clean and organized reception area, contributing to a relaxing atmosphere.
• Welcomed guests, managed check-ins and check-outs, and handled payment transactions.
• Answered phone calls, scheduled appointments, and provided information about spa services.
• Maintained a tidy and inviting reception area, ensuring a positive first impression.
• Assisted with inventory management and restocking of retail products.
• Received consistently positive feedback from clients for friendly and attentive service.
• Shadowed experienced receptionists and learned best practices in spa operations.
• Assisted with client check-ins, appointment scheduling, and maintaining client records.
• Provided support in maintaining a clean and organized reception area.
• Helped with preparing refreshments and ensuring client comfort.
• Demonstrated a strong work ethic and a willingness to learn and grow in the spa industry.
• Appointment Scheduling
• Front Desk Operations
• Client Relations
• Phone Etiquette
• Time Management
• Conflict Resolution
• Attention to Detail
• Computer Proficiency
• POS Systems
• Inventory Management

A gym receptionist plays a vital role in creating a welcoming environment and ensuring smooth operations. Responsibilities include greeting members warmly, checking in visitors, responding to inquiries, scheduling appointments, maintaining accurate records, and providing exceptional customer service. When writing a resume for this role, highlight your strong interpersonal skills, ability to multitask, attention to detail, and proficiency with relevant software. Include any experience in customer service, administrative tasks, or the fitness industry. Showcase your organizational abilities and commitment to creating positive experiences. Use a clear, easy-to-read format to make your qualifications stand out.

Friendly and customer service-oriented professional seeking a position as a Gym Receptionist. Passionate about health and fitness with a knack for creating a welcoming atmosphere. Skilled in administrative tasks, client relations, and problem-solving.

• Greeted clients, answered phones, and managed the front desk to ensure smooth operations.
• Assisted with membership sign-ups, cancellations, and renewals, helping the gym maintain a high retention rate.
• Maintained a clean and organized reception area, creating a welcoming environment for members and guests.
• Collaborated with personal trainers and group fitness instructors to schedule appointments and classes.
• Handled cash transactions and balanced the register daily, ensuring accurate financial records.
• Provided exceptional customer service to gym members, addressing inquiries and resolving complaints.
• Processed membership payments, upgrades, and cancellations, contributing to the gym's financial success.
• Conducted gym tours for prospective members, highlighting amenities and membership benefits.
• Assisted with the organization of promotional events and member appreciation days.
• Maintained a thorough knowledge of gym policies, services, and class schedules to provide accurate information to members.
• Monitored the fitness center floor, ensuring proper use of equipment and member safety.
• Assisted members with equipment setup and exercise techniques, promoting proper form and preventing injuries.
• Maintained a clean and tidy fitness center, regularly sanitizing equipment and restocking supplies.
• Enforced gym policies and procedures, contributing to a safe and welcoming environment for all members.
• Participated in ongoing training to stay updated on fitness trends and member service best practices.
• Membership Sales
• Cash Handling
• Problem-Solving
• Multitasking
• Fitness Equipment Knowledge
• Cleaning and Maintenance
• Team Collaboration
• Event Planning
• Microsoft Office

A Dental Receptionist handles patient check-ins, appointment scheduling, and administrative tasks with excellent customer service skills. To craft an impressive resume: 1) Highlight experience in roles requiring seamless multitasking, attention to detail, and friendly communication. 2) Showcase proficiency with dental practice management software and medical terminology. 3) Emphasize your ability to maintain composure in a fast-paced environment while providing exceptional patient care. 4) Use clear formatting and concise phrasing to ensure a smooth reading experience.

Highly motivated and personable Dental Receptionist with a proven track record of delivering exceptional patient care and administrative support. Adept at managing multiple tasks in a fast-paced environment while maintaining a positive attitude and building strong relationships with patients and colleagues alike.

• Efficiently managed a high volume of patient appointments, ensuring smooth flow of the dental practice and minimizing wait times.
• Provided exceptional customer service, addressing patient concerns and inquiries with empathy and professionalism.
• Collaborated with dental staff to optimize scheduling, maximizing productivity and patient satisfaction.
• Maintained accurate and up-to-date patient records using advanced dental practice management software.
• Consistently received positive feedback from patients and colleagues for outstanding performance and dedication to patient care.
• Assisted in the daily operations of a busy dental practice, supporting both administrative and clinical tasks.
• Demonstrated excellent communication skills, educating patients on dental procedures and post-operative care instructions.
• Streamlined office processes, implementing new systems for inventory management and supply ordering.
• Trained new staff members on office procedures and dental software, fostering a collaborative and efficient work environment.
• Recognized by management for consistently going above and beyond to ensure patient comfort and satisfaction.
• Gained valuable experience in a dental office setting, learning the fundamentals of patient care and practice management.
• Demonstrated a strong aptitude for learning, quickly mastering dental terminology and procedures.
• Assisted with patient check-in and check-out, ensuring a seamless and welcoming experience for all patients.
• Provided administrative support, including answering phones, scheduling appointments, and maintaining patient records.
• Received a job offer upon completion of the internship, a testament to strong work ethic and dedication to the field.
• Patient care
• Dental terminology
• Dental practice management software
• Electronic health records
• Insurance verification
• Treatment plan presentation
• Inventory management
• HIPAA compliance
• Team collaboration

As the face of the company, a Front Desk Receptionist plays a vital role in creating a warm and inviting atmosphere. Their duties include greeting guests with a friendly demeanor, handling a high volume of phone calls with poise, and expertly managing appointment schedules. Strong communication skills, organization, and the ability to calmly juggle multiple tasks are essential. When crafting your resume, showcase any experience that highlights your customer service prowess, attention to detail, and computer proficiency. Tailor your content to the specific job requirements, using concrete examples that demonstrate your qualifications as the ultimate ambassador for the role.

Experienced and personable Front Desk Receptionist with a proven track record of delivering exceptional customer service and efficiently managing administrative tasks in fast-paced environments. Adept at handling a high volume of incoming calls, emails, and visitors while maintaining a professional and friendly demeanor. Skilled in multi-tasking, problem-solving, and fostering positive relationships with clients and colleagues.

• Greet and direct an average of 50+ visitors daily, ensuring a warm and professional first impression.
• Manage a multi-line phone system, efficiently handling and routing up to 100 calls per day.
• Maintain an organized and tidy reception area, ensuring a welcoming environment for clients and guests.
• Coordinate meeting room schedules and assist with event planning and setup.
• Implement a new visitor management system, streamlining the check-in process and enhancing security.
• Provided administrative support to a team of 10 healthcare professionals, managing calendars, appointments, and travel arrangements.
• Processed and organized patient records, ensuring accurate and timely filing.
• Assisted with the onboarding of new staff members, preparing orientation materials and facilitating training sessions.
• Managed inventory of office supplies, maintaining optimal stock levels and placing orders as needed.
• Received recognition for exceptional organization skills and attention to detail.
• Handled a high volume of inbound customer inquiries via phone and email, addressing concerns and providing solutions.
• Achieved a 95% customer satisfaction rating based on post-interaction surveys.
• Collaborated with cross-functional teams to resolve complex customer issues and improve overall service quality.
• Maintained detailed records of customer interactions, ensuring accurate documentation and follow-up.
• Participated in regular training sessions to stay updated on product offerings and industry best practices.
• Administrative Support

A veterinary receptionist warmly welcomes clients, schedules appointments, and processes payments. When crafting your resume, emphasize exceptional customer service abilities like clear communication and multitasking. Highlight experience with veterinary software and animal handling. Include relevant certifications like pet CPR. Attach a tailored cover letter showcasing your fit for the position based on your background.

Compassionate and dedicated veterinary receptionist with exceptional customer service skills and a deep love for animals. Skilled in managing appointments, maintaining medical records, and providing a welcoming environment for pets and their owners. Committed to ensuring a smooth and efficient experience for clients while supporting the veterinary team in delivering top-quality care.

• Managed a busy reception area, efficiently scheduling appointments and coordinating with veterinarians and staff to ensure smooth patient flow.
• Demonstrated excellent communication skills, providing clear and empathetic guidance to pet owners regarding treatment plans, medication, and follow-up care.
• Maintained accurate and up-to-date patient records using veterinary practice management software, ensuring compliance with medical record-keeping standards.
• Assisted in the development and implementation of a client satisfaction survey, resulting in a 15% increase in positive feedback and client retention.
• Consistently received positive feedback from clients and colleagues for providing exceptional customer service and creating a welcoming atmosphere.
• Assisted veterinarians and technicians in examining, diagnosing, and treating a wide variety of animals, demonstrating a strong understanding of veterinary procedures.
• Provided compassionate care to hospitalized pets, ensuring their comfort and monitoring their progress throughout their stay.
• Educated clients on preventive care, nutrition, and behavioral issues, promoting responsible pet ownership and building strong client relationships.
• Collaborated with the veterinary team to streamline inventory management, reducing supply costs by 10% through effective tracking and ordering processes.
• Participated in community outreach events, promoting the clinic's services and providing valuable information on pet health and wellness.
• Provided exceptional customer service in a fast-paced retail environment, assisting customers with product selection, purchases, and returns.
• Developed a deep knowledge of pet products and services, offering personalized recommendations to help customers make informed decisions.
• Managed cash transactions accurately and efficiently, maintaining a balanced cash drawer and adhering to company policies and procedures.
• Collaborated with colleagues to maintain a clean, organized, and visually appealing store environment, contributing to a positive shopping experience for customers.
• Participated in ongoing training and development opportunities, staying up-to-date on the latest pet care trends and products.
• Client communication
• Medical record management
• Veterinary practice management software
• Cash handling
• Pet care education
• Animal handling
• Veterinary terminology
• OSHA compliance
• Empathy and compassion

A hotel receptionist greets guests, handles check-ins/outs, answers inquiries, and manages reservations efficiently. To craft an impressive resume, highlight customer service experience, multitasking abilities, computer proficiency, and excellent communication skills. Emphasize your calm demeanor under pressure and keen attention to detail. Quantify achievements and provide specific examples. Ensure a concise, one-page format and thorough proofreading.

Highly experienced and customer-centric hotel receptionist with a proven track record of delivering exceptional guest experiences. Skilled in front desk operations, reservation management, and problem resolution. Multilingual and adept at fostering positive relationships with guests from diverse backgrounds.

• Oversee front desk operations, ensuring seamless check-in and check-out processes for up to 500 guests daily
• Implement and monitor guest satisfaction initiatives, resulting in a 15% increase in positive guest reviews
• Train and mentor a team of 12 front desk associates, fostering a culture of excellence and continuous improvement
• Collaborate with housekeeping and maintenance departments to ensure prompt resolution of guest requests and concerns
• Manage inventory and ordering of front desk supplies, optimizing costs and maintaining a well-stocked reception area
• Welcomed guests, processed check-ins and check-outs, and provided exceptional customer service to a high-volume property
• Managed reservation system, ensuring accurate booking details and room assignments for up to 1,500 guests per day
• Resolved guest complaints and issues promptly and professionally, maintaining a high level of guest satisfaction
• Assisted with concierge duties, providing personalized recommendations for local attractions, dining, and entertainment
• Consistently recognized as a top performer, receiving multiple Employee of the Month awards
• Provided exceptional customer service to guests, addressing inquiries, and resolving issues in a timely manner
• Assisted with front desk operations during peak periods, ensuring efficient check-in and check-out processes
• Collaborated with various departments to fulfill guest requests and enhance overall guest experience
• Maintained accurate records of guest interactions and feedback, contributing to process improvements
• Demonstrated proficiency in multiple property management systems, including Opera and Sabre
• Reservation Management
• Problem Resolution
• Guest Relations
• Multilingual (English, Spanish, French)
• Teamwork and Collaboration
• Training and Mentoring
• Property Management Systems (Opera, Sabre)
• Social Media Management

A salon receptionist is the welcoming face of the business, expertly juggling client greetings, appointment bookings, payment handling, and meticulous record-keeping. When crafting your resume, make sure to showcase your exceptional customer service skills, ability to multitask seamlessly, and proficiency with salon booking systems. Highlight your high school diploma along with any specialized coursework or training that honed your administrative and hospitality talents.

Enthusiastic and customer-oriented Salon Receptionist with a passion for creating a welcoming and organized environment. Adept at multitasking, scheduling appointments, and providing exceptional customer service to ensure client satisfaction and loyalty. Committed to supporting the salon team in delivering high-quality services and maintaining a positive atmosphere.

• Greeted clients warmly and managed a busy reception area, handling up to 50 clients per day
• Scheduled appointments, managed the salon's calendar, and efficiently coordinated with stylists to optimize their schedules
• Maintained accurate client records and updated the salon's database, ensuring smooth operations and personalized service
• Proactively communicated with clients via phone and email, confirming appointments and providing timely responses to inquiries
• Assisted in maintaining a clean and tidy reception area, contributing to the salon's professional image
• Welcomed guests and managed the front desk operations for a high-end spa, ensuring a positive first impression
• Efficiently handled appointment scheduling, guest inquiries, and payment processing using the spa's booking software
• Collaborated with the spa's therapists and aestheticians to ensure smooth transitions between appointments and minimize wait times
• Maintained a clean and organized reception area, ensuring a relaxing and inviting atmosphere for guests
• Assisted in promoting spa services and products, contributing to a 15% increase in retail sales
• Provided exceptional customer service for a leading cosmetics retailer, addressing customer inquiries and concerns
• Processed orders, returns, and exchanges, ensuring accurate documentation and timely resolution
• Maintained up-to-date knowledge of products and promotions to provide informed recommendations to customers
• Collaborated with the sales team to organize in-store events and product demonstrations, boosting customer engagement
• Consistently met and exceeded monthly sales targets, contributing to the store's overall performance
• Phone and email communication
• Point of Sale (POS) systems
• Salon booking software
• Upselling and cross-selling
• Teamwork and collaboration

Medical Receptionists are the welcoming ambassadors in healthcare settings. They expertly juggle appointment bookings, patient queries, and administrative tasks with a warm, professional demeanor. To craft a standout resume, spotlight exceptional organizational talents, top-notch people skills honed through customer interactions, and any relevant medical vocabulary expertise. Highlight applicable certifications, and showcase tech-savviness through competencies in electronic record systems and scheduling software. Quantify achievements like reduced wait times to exhibit your tangible impact.

Highly organized and empathetic medical receptionist with 6+ years of experience providing exceptional administrative support and customer service in fast-paced healthcare environments. Skilled in managing patient scheduling, maintaining electronic health records, and facilitating smooth communication between patients, physicians, and staff. Dedicated to creating a warm and welcoming atmosphere while efficiently handling administrative tasks to ensure optimal patient care and satisfaction.

• Managed scheduling for a team of 12 physicians, handling over 150 patient appointments daily
• Implemented a new electronic health record system, increasing efficiency and reducing wait times by 20%
• Trained 5 new receptionists on office procedures, patient communication, and HIPAA compliance
• Received Employee of the Month award twice for outstanding performance and patient satisfaction
• Collaborated with clinical staff to streamline patient intake process, resulting in improved workflow and reduced errors
• Greeted and checked in an average of 80 patients per day, ensuring accurate and up-to-date patient information
• Managed a multi-line phone system, efficiently handling patient inquiries, appointment requests, and prescription refills
• Assisted with insurance verification and billing tasks, contributing to timely reimbursements and reduced claim denials
• Maintained a clean and organized reception area, creating a welcoming environment for patients and visitors
• Demonstrated excellent problem-solving skills, effectively addressing patient concerns and complaints
• Provided administrative support to a team of 4 dentists and 6 dental hygienists
• Managed patient scheduling, appointment reminders, and follow-up calls, maintaining a 95% appointment retention rate
• Processed insurance claims and patient billing, ensuring accurate and timely payments
• Assisted with inventory management, ordering supplies, and maintaining relationships with vendors
• Promoted to Medical Receptionist role after demonstrating strong organizational and interpersonal skills
• Electronic Health Records (EHR)
• Patient Scheduling
• Medical Terminology
• Insurance Verification
• Billing and Coding
• Problem Solving
• Interpersonal Communication

Hospital receptionists are the welcoming face greeting patients and efficiently managing front desk operations. Their role involves scheduling appointments, data entry, triaging calls, and providing exceptional customer service. When crafting a resume, highlight experience handling multiple tasks simultaneously in a fast-paced environment. Emphasize interpersonal skills like empathy and clear communication, as well as technological proficiency. Tailor your resume to the specific responsibilities and qualifications required.

Dedicated and compassionate hospital receptionist with over 5 years of experience in providing exceptional customer service and administrative support in fast-paced healthcare environments. Adept at managing multiple tasks efficiently while maintaining a warm and welcoming demeanor. Committed to ensuring a positive patient experience and contributing to the smooth operation of the hospital.

• Greet and assist an average of 200 patients and visitors daily, providing them with accurate information and directions.
• Manage patient registration, scheduling, and insurance verification using EPIC electronic health record system.
• Coordinate with medical staff to ensure timely patient flow and minimize wait times.
• Handle high-volume phone calls, answering inquiries and transferring calls to appropriate departments.
• Train and mentor new receptionists, fostering a supportive and collaborative work environment.
• Welcomed patients and visitors, providing excellent customer service and addressing their needs.
• Maintained accurate patient records and updated demographic information in the hospital's database.
• Collaborated with various hospital departments to facilitate effective communication and patient care.
• Assisted with clerical tasks, including filing, copying, and organizing medical records.
• Received recognition for exceptional performance and dedication to patient satisfaction.
• Provided comprehensive administrative support to the hospital's management team.
• Scheduled appointments, meetings, and conferences, ensuring optimal time management.
• Prepared and distributed correspondence, reports, and presentations.
• Maintained inventory of office supplies and placed orders as needed.
• Demonstrated adaptability and quick learning in a dynamic healthcare environment.
• EPIC Electronic Health Record System
• Patient Registration

Build my resume

• Build a better resume in minutes
• Resume examples
• 2,000+ examples that work in 2024
• Resume templates
• Free templates for all levels
• Cover letters
• Cover letter generator
• It's like magic, we promise
• Cover letter examples
• Free downloads in Word & Docs

9 Front Desk Receptionist Resume Examples for 2024

Beginner Front Desk

Best for senior and mid-level candidates.

There’s plenty of room in our elegant resume template to add your professional experience while impressing recruiters with a sleek design.

Resume Builder

Like this template? Customize this resume and make it your own with the help of our Al-powered suggestions, accent colors, and modern fonts.

• Front Desk Receptionist Resume
• Front Desk Receptionist Resumes by Experience
• Front Desk Receptionist Resumes by Role
• Write a Resume for Front Desk Receptionists

Front desk receptionists have a broad range of responsibilities throughout all industries. They’re the face of the company and handle office management with exceptional communication skills while wearing many different hats.

Determining what content is important to hiring managers and  how to write your resume  or AI cover letter for this exciting field can be difficult. That’s why we analyzed hundreds of front desk receptionist resume samples from all levels of experience and industries. We learned what works to help you get more interviews in 2024.

The hardest part of  resume building  is getting started.  Our nine front desk receptionist resumes helped land jobs in 2024 , so they’re a great launching pad.

Front Desk Receptionist Resume Example

or download as PDF

Why this resume works

• For example, did you help improve the efficiency of scheduling? Did you reduce the errors in billing? Improve customer satisfaction scores?
• A worthwhile summary should showcase your specializations and many (10+) years in the industry. Don’t forget to customize it by mentioning the target business by name. 
• Metrics are the best way to display your impact in your bullet points, as they’re concrete, measurable, and help break up chunks of monotonous text.
• Don’t forget to  check your resume  score with our free tool to gain the recruiter’s attention and increase your chances of an interview.

Beginner Front Desk Receptionist Resume

• Weave together your skills and achievements to give recruiters a hard time not choosing you.

Entry-Level Front Desk Receptionist Resume

• Do you have a specific interest in the position or company to which you’re applying? Mention that! However, if you’re not planning to customize your objective for each role you apply to, then you’re better leaving it off entirely.
• All work experience demonstrates some level of responsibility. In addition, any experience you’ve had interacting with customers applies to becoming a successful front desk receptionist.

Gym Front Desk Resume

• Leo’s description of his stint as a receptionist at Lockheed Martin makes for a great example here. He screens 78 calls daily, contributes to cutting company-wide paper consumption by 43%, and oversees 1,400 pages of archival content.

Front Desk Associate Resume

• Is the company looking for someone familiar with Pipedrive? Then, you could show how you used this tool to track customer purchase patterns for optimizing product placement and sales. Or do they demand Hootsuite proficiency? Elucidate instances when you deployed it for strategic social media management.
• Further your alignment and connection with the company in your front desk receptionist cover letter .

Front Desk Dental Receptionist Resume

• It also went a step further to show how exemplary customer service led to increased retention rates, and that’s good for business.

Front Desk Medical Receptionist Resume

• As a front desk medical receptionist, customize your resume by how your work directly (and positively) impacted the office through your exceptional customer service skills and understanding of medical office best practices. Cite specific data-driven examples, including process improvements and patient-centric techniques.
• Your front desk medical receptionist resume should highlight the scope, responsibilities, and specific medical office niche (dental, family practice) experience. This will catch the hiring manager’s eye looking for that “right fit” for their company.
• List any  special skills on your resume  related to the medical field like medical terminology or medical software. This sets you up for success as employers see you’re qualified for the role, especially if the job description prefers candidates with your specific skill set.

Hotel Front Desk Receptionist Resume

• Your hotel front desk receptionist resume should include your strong communication skills using sales techniques to improve the customer experience (and hotel revenue). Be sure to indicate your confident communication expertise and customer service experience. This appeals to employers because they see your keen ability to collaborate and meet (or exceed) guest standards.
• Mention your leadership abilities, including training new team members or coaching existing team members. Hiring managers will be less likely to question your leadership savvy and more apt to contact you for an interview. Always list the results of your leadership efforts using numbers.

School Front Desk Receptionist Resume

• Your school front desk receptionist resume should showcase your ability to manage different projects and responsibilities and handle a high-volume customer service of diverse populations (for example, staff members, school administrators, students, and parents). Discuss your education field’s nuances, including best practices and communication channels.
• Bonus: Highlight any responsibilities outside of the “normal” scope of a school front desk receptionist (for example, nurses station, reporting, direct administrative support). This gets you noticed.

Related resume guides

• Operations Manager
• Medical receptionist
• Human Resources
• Office assistant

How to Write a Resume for Front Desk Receptionists

Making a resume is a snap with these four easy steps. You’ll make a stellar first impression with these practical and specific tips for building a front desk receptionist resume in 2024:

Front desk receptionists are the face of a company, so choose a resume template that reflects your professionalism, friendliness, and helpfulness. If you’re looking to work for a company that appreciates business casual like a law firm or doctor’s office, you’ll do well with a professional or elegant resume template, which has enough personality to stand out but still exude class and respect. On the other hand, if you’re hoping to help folks get signed up at the gym, organize communication and admin work for a startup, welcome folks into a travel agency, or anything that’s a bit more casual, creative templates that use a little more color will be a wise but fun choice.

Communication—interpersonal skills as well as written communication—and prioritization are among the most important skills as a receptionist. While other job seekers largely take advantage of “communication” in their resumes, this really can’t be emphasized enough for a front desk receptionist.

Besides listing communication and prioritization in the skills section on your resume , look for ways to demonstrate those skills in action in your work experience section. For instance, did you serve the front desk while also registering guests, logging requests, and finding resolutions to customer problems? That says you’re good at prioritizing tasks—all without ever using the word “prioritize.” Pretty cool.

Write your resume with the specific industry in mind. A front desk receptionist for an insurance company will have some different responsibilities than in the medical industry. Think about the most important responsibilities required in the role you want. Will you be scheduling appointments for clients, completing data entry, or answering and redirecting calls? If so, talk about past work accomplishments and success where you may have done things like:

◉ Confirmed client appointments 24 hours in advance to reduce no-shows by 22% ◉ Reduced paper use by 36% with data entry of student and testing records ◉ Addressed 80% of client concerns without redirecting or putting the client on hold

You’re a company’s ambassador, so it’s vitally important that you catch typos and mistakes in your resume.  Check your resume  a couple of times and even have a co-worker or a grammatical guru friend take a look for you. Since you so often serve as someone’s first impression of a company or organization, don’t let a silly mistake like the wrong letter in an email address keep you from getting a call for an interview.

Receptionist Resume Sample & Writing Guide

When you are seeking a job as a Receptionist, it is essential to first check out a top-notch Receptionist resume sample. You want to make sure your resume stands out from the rest by being both informative and compelling to read without bombarding the recruiter or hiring manager with irrelevant information.

Receptionists can work in a variety of industries and also in small, medium, or large companies. Other job titles you can look out for under the Reception category include Clerk Specialist, Community Liaison, Front Desk Receptionist, Greeter, Member Service Representative, Office Assistant, Receptionist, Scheduler, Senior Receptionist, Unit Assistant.

How to create a resume into an interview-winning document, will be easier with our: How to make a Resume Guideline for Receptionist Roles

What you can read in this article

Receptionist Resume Samples

Or download these examples in PDF at the bottom of this page for free

Receptionist Resume Writing Guide

Resume sections.

1. Contact Information : Name, Address, Phone Number, Email. Be sure to include alternative contact channels, as well as your LinkedIn profile URL details.

2. Profile Summary : This introduction to your resume must make an impact on the reader. Include a broad overview of your background, years of industry experience and the industry sectors of interest. You should be specific and state which job you are applying to (1-3 sentences max).

3. Qualifications Summary : Provide accurate details about the certifications and qualifications you have completed with the institution, qualification name, and dates. Don’t forget to include qualifications you are currently completing too. For Receptionist roles, a high school diploma is often the only requirement, but some job openings may need post-school certifications too. You may also want to list the short courses, workshops, and in-house training you have received to provide more credibility to your resume.

4. Relevant Reception Experience : Clearly state your employment history by giving details regarding the last ten years of experience, up until your current position. Use punchy sentences with bullet points to list your most important reception activities. Receptionist jobs usually exist in industries where you interact with customers and consumers face to face, such as retail products, car sales, electronics, food products, garments, gear, medicine and another type of consumer products bought over the counter or from a retail outlet or shop.

However, reception roles could also be telephonic only where high volumes of customer calls need to be transferred to relevant departments each day. These may include insurance companies, federal offices, government institutions, telecommunications providers and banks. You have to be specific. State the purpose of your job clearly (face to face or telephone), as well as the industries you have worked in.

5. Other Employment Experience : This will consist of permanent work history outside of reception duties, but still in the customer service environment or temporary and vocational jobs where you were actively dealing with clients or customers. Only elaborate on these with job descriptions if you have less than five years of sales experience. Otherwise, just list job title company and duration as to make sure there are no gaps in your employment history.

6. Skills Summary/Key Skills : Incorporates keywords from the job posting and your specific skill set. This adds much-needed credibility to your resume.

7. Education/Licenses/Certifications/Relevant Coursework/Training : Start with post-school diplomas or accreditations if applicable. List any professional development courses, workshops or programs you completed that better prepared you to work as a Receptionist such as customer service strategies, conflict, switchboard applications, conflict resolution techniques, industry, and product training.

What to Highlight in a Receptionist Resume

Regardless of your experience as a Receptionist, there are a few vital things that recruiters and managers need to know about you to ensure that you are the right fit for their team. The first aspect to highlight is the scope of your reception role. There are millions of businesses out there with every imaginable product on offer to customers. It would be best if you were specific about the industry you have worked in, whether you dealt with walk-in clients, the size of the switchboard of PABX system and the average number of calls you deal with in a day.

Secondly, a Receptionist often is the ‘’face of the business’’ sitting at the front desk or lobby area of the company. You need to show them that you are capable of providing excellent customer service, handling multiple client requests at the same time, deal with complaints in an appropriate manner.

Next, a Receptionist is also involved in admin support duties such as messaging distribution, scheduling appointments and sending information emails to clients. These duties may include answering inquiries and providing information to the general public, customers, visitors, and other interested parties regarding activities conducted at the establishment. Often you may be required to play the role of a “human Google Maps assistant” to provide directions and addresses regarding the location of departments, offices within the organization. In this section be sure to mention the systems and applications you are familiar with like Outlook, Calendly, Acuity, Zoom, Webex, VoIP, Clarity, and Agile CRM (these are mere examples). Finally comes the targets, goals and KPI metrics that you need to hit. Be number specific here for example how many incoming customers in a day, split between regulars and new customers, average daily calls taken or the number of switchboard extensions you are responsible for.

*Cool Tip for a stellar resume

You can really create an excellent first impression by breaking your job description down into the main responsibility areas of a Receptionist.

• Customer Service : Create a welcoming environment and provide excellent customer service. Meet and greet clients entering the building. Escort customers to meeting venues.
• Queries : Answer customers' questions about products, prices, availability, product uses, and payment terms if they have an account with the business.
• Administration : File and maintain records and update the company database. Receive payments and file receipts. Proofread documents and transcribe written meeting memos. Do photocopying and scanning as required.
• Switchboard : Answer and screen calls and forward calls. Provide information, and take messages.
• Diary Management : Schedule appointments and book meeting rooms. Maintain and update calendars. Responsible for travel arrangements

Make sure to include the following

• The locations or regions you are willing to work in
• Many receptionist positions require employees to work during weekends, holidays and for extended hours in the early evening if the company operates on 24-hour schedules. You need to state your willingness to outside of regular office hours or work weeks.
• Also mention the sales administration platforms and customer relationship management (CRM) platforms you are familiar with like Sage, SalesForce, SAP, Oracle, and Vanguard.

Receptionist Career Summary Examples

Hiring managers have large numbers of resumes to screen and limited time to read them all in detail. Keep your career summary concise and to the point. Add the most relevant information first to capture their attention while they’re quickly scanning your resume. They want to see immediately that you can handle multiple calls and provide excellent customer service!

Start your career summary with your years of experience in the industry and the primary duties you performed. Use the job description as your guide when deciding on which tasks to add. The more your resume relates to the job description of keywords, the better fit you will seem.

Next, add a line that showcases any outstanding qualities that will add value to the company. A hiring manager would be interested to know if you have “strong people skills, creative engagement abilities, excellent multi-tasking abilities and that you are pro at handling difficult customers.” It’s important to note that these qualities should be proven with examples in the professional experience section to re-enforce your message.

Career Summary Examples:

Summary example 1.

Highly skilled front office receptionist with diverse on-the-job experience, including hospitality, retail, and healthcare settings. Experienced in customer service and front desk software applications. Completed various customer service workshops and holds a certification in conflict resolution skills.

Professional receptionist with strong interpersonal skills and a friendly disposition. Excellent multitasker and with a diplomatic personality to handle customer complaints with utmost courtesy. Familiar with numerous Phone system management tools, scheduling software systems, and presentation applications

Experienced desk worker with eight years of experience at an insurance company. In-depth knowledge of the insurance and financial services industries. Adept at scheduling and organization of on site and off site meeting engagements

Job Descriptions, Responsibilities and Duties

An employer would expect to see the following proven foundational duties and skill sets within an applicant’s resume. Herewith are a few examples of primary Receptionist duties in various industries.

A Night Office Receptionist may:

• Answer incoming calls and respond to client inquiries
• Coordinate all night office duties such as faxing and photocopying documents to be ready for the next morning's meetings
• Monitor office supply stock and kitchen supplies
• Maintain a daily intake of sales information into a database and prepare support for management
• Schedule and coordinate after-hour activities of technical support staff and organize after hour call outs if needed
• Audit cash drawers and maintain a daily log of overages and shortages.
• Liaison between closing and opening staff
• Manage international and domestic shipping via FedEx and UPS

A Receptionist in Automotive Parts may:

• Resolve client service complaints or answer customers' questions regarding policies and procedures in a professional manner
• Supervise the work of the office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
• Clerical duties like typing, copying, handling the switchboard, faxing, emailing and scheduling
• Check customers in and out up to 50 individuals daily
• Assisted in the training of new employees, regarding clock-in and clocking-out times, access cards, visitor passes, timesheets and general work procedures and company policies

A Receptionist in a Medical Facility may:

• Manage the front desk in areas of computerized processes utilizing E-Clinical Works
• Conduct scheduling, billing and collections, medical records, and insurance claims activities
• Transfer patient's paper charts to electronic charting and CRM systems
• Train junior reception clerks in all areas of front desk management and patient relations
• Ensure open lines of communication between patients, staff, and physicians
• Answer phones and direct callers to relevant departments
• Give feedback to patients and staff regarding the progress of test results and prescription deliveries
• Conduct patient registration, checking /checkout, and direct families to waiting rooms
• Responsible for patient reminder calls, appointment booking, payment processing / co-payments, referrals, lab orders, as well as insurance verifications
• Handle office equipment such as multi-lines consoles, fax machines, scanners, and credit card machines

Highlight Your Accomplishments

You may be tempted to copy and paste the list of duties you performed under your accomplishment section. The drawback to doing this though, is that you won’t stand out from the other applicants with similar experience.

Your goal is to think about what sets you apart, what you are most proud of, or what you achieved in your previous roles. Now communicate these through action-packed statements that grab the reader’s attention.

Flat, Simple Duty:

• Clerical duties include typing, copying, handling the switchboard, faxing, emailing, and scheduling

Accomplishment Statement:

• Extensive experience in Windows/Apple OS experience, Office/Outlook, and able to type 88 wpm. Handle a PABX system with 120 extensions.

Quantifying Your Resume

When writing your resume, you should be answering questions like “ How much? ” or “ How many? ” It would be best if you include numbers which provide a ‘’proof of work’’ element to your resume. For instance:

• How many calls to you take daily?
• How many incoming clients are assisted at the front desk?
• How many manager diaries are you responsible for
• Handle 100 customer calls daily and serve an average of 45 walk-in clients on weekdays.
• Proofread and type up to 20 insurance contracts per day, with an average typing speed of 80 words per minute.

Receptionist Education Section

The education section forms an integral part of your resume, even if you do not have a degree. Receptionists these days also have access to career development training. In short, indicate What, Where, and When regarding your qualifications, certifications or courses or workshops completed. The name of your qualification, institution, and date of completion is more than sufficient. Unless you are a graduate with limited working experience, there is no need to include major subjects or course curriculum topics.

Remember to include current qualifications you are in the process of completing. Regarding courses and certifications, discretion and relevance must be considered. An art course in India does not carry weight if you are applying for a Receptionist role at an IT company in the Midwest.

Completed Secondary and Tertiary Education must be listed as follows: Start with the commencement date and completion date for diplomas, associate degrees, and bachelor's degrees. For courses, you can just list the date of completion. Next comes the full name of the qualification, then the full name of the institution, and then the City or abbreviated State name. List your high school diploma details similarly, but only include this when you have less than five years of working experience.

Here are some examples of a Receptionist Resume with more than five years of experience:

2012-2013 Medical Receptionist Certificate, Lincoln Technical College, IN

2016-2018 Diploma in Healthcare Administration, Purdue University Global, MI

Receptionist Resume Skills

Although the reception field requires specific technical skills, employers also consider soft skills. These are the personality traits or skills that indicate to your fitness as a Receptionist who will add value by meeting set out targets, has adequate knowledge, and sufficient experience answer customer queries or direct them to the appropriate contact person. Incorporate these into your summary, or profile, and into your accomplishment statements.

Technical Skills Examples

• Educational Attainment : A university degree is not generally required to become a Receptionist, but you may list diplomas, short courses or workshops you have completed.
• Technical Aptitude : Receptionists usually work with Customer Information Management (CRM software) often unique to the industry that they are in. Examples are SAP, Zoho, Medicare, Automate. You also need to be familiar with email platforms like Gmail or Outlook (most companies have their in-house email software which should be easy to learn).

Soft Skill Examples

• Approachable
• Communicator
• Attention to Detail
• Clerical Skills
• Client Relations Skills
• Communication
• Computer Competence
• Customer Focus
• Directing Visitors
• Organizational Skills
• Interpersonal Skills
• Providing Information
• Punctuality
• Reliability
• Self-motivated
• Telephone Etiquette
• Time Management
• Validating Parking Passes
• Verbal Communication
• Word Processing
• Written Communication
• Well Groomed

Qualifications/Certifications associated with Receptionists

Action Verbs for your Receptionist Resume

Professional Information for Receptionists

Sectors : Various Career Type : Administration, Customer Service, Client Relations, Front Office Person type : Communicator, Engager, Supporter, Organizer Education levels : High School Diploma to Post School Diplomas Salary indication : $15/hour to $18/hour. From $28k to $38k per year Labor market : Estimated 5% to 9% growth between 2016 – 2026 Organizations : Unlimited

Download Receptionist Resume Samples in PDF

> Receptionist Resume Example in .pdf (0) | > Receptionist Resume Example in .pdf (1)

> Receptionist Resume Example in .pdf (2) | > Receptionist Resume Example in .pdf (3)

> Receptionist Resume Example in .pdf (4) | > Receptionist Resume Example in .pdf (5)

> Receptionist Resume Example in .pdf (6) | > Receptionist Resume Example in .pdf (7)

> Receptionist Resume Example in .pdf (8) | > Receptionist Resume Example in .pdf (9)

> Receptionist Resume Example in .pdf (10) | > Receptionist Resume Example in .pdf (11)

Nothing Found

Receptionist Resume Examples and Templates for 2024

• Resume Examples
• Resume Text Examples

How To Write a Receptionist Resume

• Entry-Level
• Senior-Level

Receptionist Text-Only Resume Templates and Exampless

Greg Jones (123) 456-7890 [email protected] 123 Address Rd, Anywhere, USA, 12345

Recent college graduate with experience in customer service and administrative support. A fast learner who thrives on interacting with people and providing unparalleled assistance to internal employees and external guests and clients.

• Excellent written and verbal communication skills
• Expert proficiency in Microsoft Office, Microsoft Outlook, Google Suite, and Adobe Acrobat
• Professional phone etiquette
• Attention to detail
• Patient and professional under pressure

Bachelor of Arts, English Temple University, Philadelphia, PA, 2013-2017

• Academic experience in writing, critical thinking, and creative problem-solving

Job Experience

Receptionist, Temple University Financial Aid Office, Philadelphia, PA June 2017-Present

• Answer phones and direct calls to financial aid counselors or other appropriate personnel
• Oversee departmental email account, and forward inquiries to appropriate personnel
• Schedule counseling appointments for current and prospective students and families
• Open and sort incoming mail
• Provide administrative support to financial aid counselors and other personnel as needed, including data entry, filing, sending faxes, and making photocopies

Office Assistant, Temple University Admissions Office, Philadelphia, PA September 2015-May 2017

• Provided support to Admissions Office staff, including greeting prospective students, scheduling tours, mailing college marketing materials, and coordinating interviews with admissions counselors
• Answered questions from prospective students and their families via phone and email
• Transferred calls to admissions counselors and other personnel as necessary
• Processed student information, including sorting mail and entering data received into the applicant management system

Angela Martin (123) 456-7890 [email protected] 123 Address Rd, Anywhere, USA, 12345

Friendly, organized receptionist with significant experience in fast-paced healthcare environments. Committed to providing exceptional customer service and effective administrative support while embracing new challenges and skills.

Professional Experience

Receptionist, Pediatric Care Group, Pittsburgh, PA April 2016-Present

• Welcome and check in approximately 30 patients per day at pediatrician’s office
• Schedule and confirm appointments via phone and email
• Answer questions and provide assistance in person, over the phone, and through email
• Distribute forms to patients and verify that required fields are completed properly
• Collect and process patient co-pays
• Maintain digital and physical patient records
• Coordinate with local hospitals to schedule in-patient and out-patient procedures

Assistant Receptionist, Community Health Center, Pittsburgh, PA June 2013-April 2016

• Greeted and checked in approximately 40 patients per day at urban health clinic
• Scheduled and confirmed appointments via phone and email
• Maintained physical and digital confidential patient records
• Coordinated with health insurance companies to cover appointments and procedures and resolve billing issues
• Provided support to head receptionist as needed, including data entry, ordering office supplies, and maintaining the patient waiting area

Bachelor of Arts, Communication University of Pittsburgh, Pittsburgh, PA, August 2009-May 2013

• Proficient in Microsoft Office, Microsoft Outlook, Adobe Acrobat, Google Suite
• Using a multi-line phone system
• Organization and attention to detail
• Providing friendly, prompt customer service

Christine Miller (123) 456-7890 [email protected] 123 Address Rd, Anywhere, USA, 12345

Personable and professional receptionist with over a decade of experience in fast-paced, high-volume settings. Combines a commitment to superior customer service with strong verbal and written communication skills, expert knowledge of Microsoft Office, and experience with various CRMs.

Head Receptionist, KMS Hospitality Group, Philadelphia, PA September 2016 – Present

• Manage a team of three receptionists at the main office for a large restaurant and events management firm
• Utilize a multi-line phone system to answer and transfer calls to appropriate personnel
• Maintain office calendar for scheduling on- and off-site meetings and events
• File and organize vendor contracts and other legal paperwork
• Handle all incoming and outgoing mail correspondence
• Greet and assist office visitors

Receptionist, EFG Property Management, Philadelphia, PA April 2012-September 2016

• First point-of-contact for property management firm with 30+ properties throughout Philadelphia
• Answered a multi-line phone system and transferred callers quickly and accurately to appropriate departments
• Greeted office visitors and provided information and assistance as needed
• Processed rent payments and security deposits
• Filed lease paperwork and other legal documents
• Logged and tracked maintenance requests for all properties

Front Desk Agent, Ace Hotel, Philadelphia, PA June 2009-April 2012

• Assisted guests at a 300-room luxury hotel in downtown Philadelphia
• Processed reservations, check-ins, departures, and payments in accordance with company guidelines and procedures
• Provided information and assistance in person, over the phone, and via email
• Maintained daily schedule of on-site events and locations
• Handled mail, messages, guestroom messages, and faxes per company procedures
• Logged guest complaints and maintenance requests in property management system

Bachelor of Science, Tourism & Hospitality Management Temple University, Philadelphia, PA, August 2005-May 2009

• Verbal and written communication skills
• Scheduling with Microsoft Outlook and Google Calendar
• Working in fast-paced office environments
• Friendly and attentive customer service
• Physical and digital file maintenance
• Proficient in Microsoft Office, Adobe Acrobat, and Google Suite

Working as a receptionist can be a way to use your customer service skills to enhance efficiency at the office and ensure clients have a positive experience from start to finish. Find out how to tailor your receptionist resume to align with your career goals as you apply for a new position.

1. Write a dynamic profile summarizing your receptionist qualifications

When you’re applying for a receptionist position, you need to show potential employers that you have the right balance of customer service skills and technical ability to handle the front end of the business. A key place to highlight these skills is your resume’s profile section. Use this paragraph to give an overview of your career, such as years of experience, and mention any specific technical proficiencies, such as CRMs or scheduling software. Entry-level applicants can focus on professional skills and how they can help create a better client experience.

Senior-Level Profile Example

Personable and professional receptionist with over a decade of experience in fast-paced, high-volume settings. Combines a commitment to superior customer service with strong verbal and written communication skills, expert knowledge of Microsoft Office, and experience with various CRMs.

Entry-Level Profile Example

Recent college graduate with experience in customer service and administrative support, I am a fast learner who thrives on interacting with people and providing unparalleled assistance to internal employees, external guests, and clients.

2. Add your receptionist experience with compelling examples

The professional experience section of your resume gives the hiring manager an idea of your job history, previous responsibilities, and duties and whether you have the knowledge and skills to be a good fit. Use powerful action verbs to describe your duties, and try to fit in data points when possible. For example, don’t just say you answered the phone. Say that you greeted an average of 15 customers per hour and transferred their calls to the appropriate department. It can also be helpful to include any technology upgrades you were a part of or how you impacted customer satisfaction surveys.

Senior-Level Professional Experience Example

Entry-level professional experience example.

• Oversee departmental email account and forward inquiries to appropriate personnel

3. List your education and certifications relevant to receptionists

While many receptionist positions may be considered entry-level, those for larger companies or private firms in industries such as law and health care may require specific certifications or a certain education level. Highlighting any relevant coursework or certifications you have can make you a more attractive candidate. If you took business classes in college, you can point to assignments that gave you a better understanding of how office operations support the business’s larger growth goals. Receptionist certifications, software proficiencies, and other relevant credentials can show that you have a deep interest in the industry and are invested in growing your skills.

Certifications

• [Certification Name], [Awarding Organization], [Completion Year]
• Certified Professional Receptionist, International Association of Administrative Professionals, 2022
• [Degree Name]
• [School Name], [City, State Abbreviation] – [Graduation Month and Year]
• Bachelor of Science, Tourism & Hospitality Management
• Temple University, Philadelphia, PA – May 2009

4. Include a list of of your receptionist skills and proficiencies

The main function of a resume is to show that you have the professional skills and experience to succeed in the role. Hiring managers for receptionist positions are looking for specific professional and technical skills, and making sure to list these in your resume under a key skills section or work them into the professional experience section can put you at the top of the stack.

Start with any skills listed in the job description, such as Windows proficiency and experience with multi-line phone systems, and work your way down to more general ones if you have room. Here are some common proficiencies hiring managers are looking for in prospective receptionists.

How to Pick the Best Receptionist Resume Template

Starting with a resume template can make it easier to create a simple yet effective resume so you can start applying for receptionist jobs. The best templates make good use of white space, are easily skimmable, and show off your most relevant skills and accomplishments. Look for templates that make good use of bullets, bolding, and italics and are customizable so you can tailor them to each job posting.

Frequently Asked Questions: Receptionist Resume Examples and Advice

What are common action verbs for receptionist resumes -.

The professional experience section of your resume is arguably the most important, but it can also be the most daunting to write. Each bullet should start with an action verb that represents the job duty and highlights part of your skill set. If most of your positions are similar, you could find yourself running low on action verbs to describe your work. We’ve included a list of common action verbs for receptionist positions below for when you get stuck.

How do you align your resume with a job description? -

You’re likely applying to more than one receptionist job, and while you don’t need to create a brand new resume for each position, you do need to tailor your resume to each job description. Hiring managers today are busy and often have to sort through hundreds of resumes, and the competition is likely to get stronger, with little to no job growth expected for receptionist roles through 2031.

To help find the right candidate sooner, managers often use applicant tracking software (ATS). ATS scans the resumes and automatically filters them by best fit, largely on how many keywords from the job description match the resume. By ensuring that you’re tailoring your resume to the job description, you can increase the chances that you make it through the first — and hopefully last — round of cuts.

What is the best receptionist resume format? -

While the best resume format for a receptionist position varies depending on your skills and experience, a targeted resume generally works well for this job. This type of resume makes it easy to highlight the specific skills and proficiencies you have that line up with the job posting. For example, if you are already familiar with the employer’s appointment scheduling software listed in the job description, highlighting this lets them know that you won’t need extensive training to be able to start handling calls. A targeted resume can also be beneficial for entry-level applicants with transferable skills in other industries.

Finishing your resume can bring a big sigh of relief, but you’re not quite done yet. Unless the job posting says not to, including a matching cover letter is always a good idea. If you’re unsure how to start, look at these receptionist cover letter examples and templates for ideas.

Craft your perfect resume in minutes

Get 2x more interviews with Resume Builder. Access Pro Plan features for a limited time!

Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

Check Out Related Examples

Medical Receptionist Resume Examples and Templates

Front Desk Receptionist Resume Examples

Secretary Resume Examples and Templates

Build a Resume to Enhance Your Career

• How to Describe Your Current Job Responsibilities Learn More
• How to Show Your Customer Service Skills on a Resume Learn More
• Top 10 Soft Skills Employers Love Learn More

Essential Guides for Your Job Search

• How to Write a Resume Learn More
• How to Write a Cover Letter Learn More
• Thank You Note Examples Learn More
• Resignation Letter Examples Learn More

• Entry Level Receptionist Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Entry Level Receptionist Resumes:

• Greet visitors, answer phones, and direct inquiries to the appropriate staff member
• Maintain a professional and friendly atmosphere in the reception area
• Manage incoming and outgoing mail and packages
• Maintain a clean and organized reception area
• Schedule and coordinate meetings and appointments
• Prepare and distribute meeting minutes and agendas
• Assist with administrative tasks such as filing, photocopying, and scanning
• Monitor office supplies and order replacements as needed
• Create and maintain filing systems for both electronic and paper documents
• Assist with special projects as needed
• Provide support to other departments as needed

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Entry Level Receptionist Resume Example:

• Implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 20%.
• Created and maintained a comprehensive filing system for both electronic and paper documents, resulting in a 30% reduction in time spent searching for important information.
• Assisted with special projects, including organizing company events and coordinating employee recognition programs, resulting in a 15% increase in employee engagement scores.
• Monitored office supplies and ordered replacements as needed, resulting in a 10% reduction in supply costs.
• Assisted with administrative tasks such as filing, photocopying, and scanning, completing tasks 25% faster than the previous receptionist.
• Provided support to other departments as needed, including assisting with customer service inquiries and data entry, resulting in a 15% increase in overall departmental efficiency.
• Greeted visitors, answered phones, and directed inquiries to the appropriate staff member, resulting in a 95% customer satisfaction rating.
• Maintained a professional and friendly atmosphere in the reception area, resulting in a 10% increase in positive customer feedback.
• Managed incoming and outgoing mail and packages, ensuring timely delivery and reducing errors by 20%.
• Customer service
• Time management
• Organization
• Attention to detail
• Multitasking
• Scheduling and appointment management
• Telephone etiquette
• Interpersonal communication
• Basic computer skills (Microsoft Office, email, etc.)
• Filing and document management
• Office supply management
• Administrative support
• Mail and package handling
• Event planning and coordination
• Team collaboration
• Problem-solving
• Adaptability
• Professionalism

Top Skills & Keywords for Entry Level Receptionist Resumes:

Hard skills.

• Phone Etiquette
• Appointment Scheduling
• Customer Service
• Microsoft Office Suite
• Filing and Record Keeping
• Email Management
• Front Desk Operations
• Calendar Management
• Administrative Support
• Communication Skills

Soft Skills

• Communication and Interpersonal Skills
• Customer Service and Hospitality
• Organization and Attention to Detail
• Multitasking and Time Management
• Adaptability and Flexibility
• Professionalism and Poise
• Problem Solving and Critical Thinking
• Empathy and Compassion
• Teamwork and Collaboration
• Positive Attitude and Enthusiasm
• Dependability and Reliability
• Computer and Technology Proficiency

Resume Action Verbs for Entry Level Receptionists:

• Coordinated
• Transferred

A Better Way to Build Your Resume

Resume FAQs for Entry Level Receptionists:

How long should i make my entry level receptionist resume, what is the best way to format a entry level receptionist resume, which keywords are important to highlight in a entry level receptionist resume, how should i write my resume if i have no experience as a entry level receptionist, compare your entry level receptionist resume to a job description:.

• Identify opportunities to further tailor your resume to the Entry Level Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Entry Level Receptionists:

Front desk receptionist, office receptionist, medical receptionist, dental receptionist, hotel receptionist, salon receptionist, spa receptionist, veterinary receptionist.

3 Clicks Artist

Resume Crafter

Resume Checker

Resume Optimizer

Home / Blog / resume-for-receptionist-fresher

How To Write Resume For Receptionist Fresher | Tips & Examples

Beat the competition with a compelling resume for receptionist fresher, Elevate Your Entry into the Professional Arena with experts tips and tricks.

Table of Contents

Seeking a new career as a receptionist? Being a receptionist is more than greeting and smiling, receptionist is the company’s representative, handling diverse responsibilities.

Crafting a resume for receptionist fresher might seem tough, especially when it comes to showcasing your skills and expertise.

so, let’s discover how to translate your skills and qualifications into powerful achievements on paper and land the job you’ve been dreaming of.

Whether you are a fresh graduate eager to step into the world of reception or you are shifting gears to a new career this guide will help you write your resume for receptionist fresher with ease.

We will dive into:

• Receptionist responsibilities.
• Writing a resume for receptionist fresher.
• How to apply for a receptionist job without previous experience.
• Tips and tricks to write a unique CV for fresher.

Don’t have enough time to write a CV? Don’t miss your job opportunity and let Resume Forrest write you a compelling CV in minutes.

What is the main responsibility of receptionist?

Went to a hotel or company before? Absolutely the first thing you did was going to the receptionist person and asking about what you came for.

The receptionist starts with grating you and then answering your questions, when you need to wait until he finishes what you want he gently  redirects you to the waiting area or the reception office which is mostly a quiet place contains of books and magazines.

Maybe not all companies need a receptionist but there is a lot of companies need one, where their work basically depends on dealing with clients like hospitals, hotels, and banks.

The main responsibilities of the receptionist are:

• Welcoming and greeting the clients.
• Replying phone calls and emails.
• Informing the manager in case of visitors or clients’ arrival.
• Setting the timetables and arranging them.
• Scheduling appointments.
• Entering data.
• Keeping the reception office organized, neat, and clean.
• Preparing reports and assisting with administrative tasks.

How to write a resume for receptionist fresher?

Your resume for receptionist fresher is not just a resume file; it’s your chance to convince the recruiters that you are the best candidate for this role showcasing the hiring managers that you can be the company’s face and voice.

Before starting the writing process ensure you are formatting your resume effectively.

Arranging and formatting your resume for receptionist fresher is essential to show your arranging skills.

How do I write a resume for a fresher receptionist?

• Choose appropriate resume format: it’s recommended to use one of the best resume formats 2024 especially chronological format the most popular format among recruiters.
• Make it readable:   use an organized layout and a professional font to enhance your CV readability. best font for resume 2024
• Shorten: make your CV at the point and keep the length no more than two pages then save it as a PDF file to be ready for sending to recruiters.

Small tips but they ensure a professional attitude and dedication for hunting the job.

Now let’s dive into writing your Resume for receptionist fresher.

1-Add your basic information and contact details:

Make it easy to contact you in case you have been chosen for the interview by adding your personal information and contact details at the heading of your Resume for receptionist fresher.

• Write your name at the top of your CV with appropriate font.
• Follow your name by your professional title or the title you are applying for.
• Add your current address, emphasizing your locality and city.
• Share your professional email address and reliable phone number; make sure they are active and easily accessible.
• Provide your LinkedIn profile link for more professionalism.

2- Write a passionate resume summary or objective

First impression matters; the first thing the hiring manager’s eyes fall on is your resume summary or objective.

It’s your biggest chance to grab their attention to continue reading your CV, make it impressive and engaging.

Write the profile in your resume for receptionist fresher as the following:

• Review the job description carefully and the requirements.
• Deeply think about your skills, education, and related work experience.
• Match your qualifications with the job requirements.
• With passion summarize that in 3-4 sentences showing who you are and your skills, what you can add to the company, and what you are aiming for by joining them.

Mention that under the section receptionist resume objective

Have a previous work experience? Follow the same tips as before; in addition, highlight your working years and the big achievements.

Then mention that receptionist summary for resume as:

3- Highlight your work experience

Your work experience section is the most important part of your resume for receptionist fresher, where you can show the recruiters your real work and proven skills to handle the job requirements.

How to write this part professionally:

• Use the reverse chronological format:  start from the most recent work to the last one.
• Write your professional title for each work followed by the company name and the working period.
• Showcase your work responsibilities and achievements in bullet points.
• Quantify your impact: use numbers and percentages in describing your achievements.
• Tailor your experiences according to what requirements needed in the job description.
• Make it more engaging by using Action verbs in describing your achievements.

Engaging action verbs you can use in your resume for receptionist fresher:

• Communicated

Receptionist experience examples:

 How to apply for a receptionist job with no experience?

Recruiters want to make sure you can do the work responsibilities; it’s easy to show that in your experience and skills sections even when you didn’t work in that field before.

So, your question must be how do I write a CV for a receptionist with no experience?

You can give the hiring managers a big reason to hire you with proven skills from your previous related work in similar fields like customer service or housekeeping .

4-Add your educational background

Adding an education section to your CV is crucial; it’s considered the easiest and the most traditional part of any CV for fresh graduate without experience .

Get the best benefit from this part and show the recruiters your qualifications

• Write your degree name followed by the institution or college’s name and the dates of starting and graduation.
• Include any coursework or students activities that are relevant to the receptionist role.
• In case you have more than one degree, add the highest and latest one first.
• If you’re currently studying, mention your expected graduation date.

5-mention your skills

Ensure going forward to the interview stage with writing an ATS-friendly skills section

• Remember your education and previous work then write a list of your skills.
• Keep in mind to only include the relevant skills not all your skills.
• Read the skills included in the job description carefully.
• Match your skills with job requirements.
• Write a group of your required soft and technical skills for receptionist work.

Examples of  best skills to put on a resume for receptionist

soft skills for receptionist resume

• Team working
• Time management
• Effective listening
• Customer service
• Attention to details
• Multitasking
• Problem-solving
• Conflict resolution

Hard skills:

• Fast typing
• Knowledge of MS Word, Outlook, Excel, and PowerPoint
• Multi-line phone system

6-Empower your CV with additional sections

Stand out from the crowd and be closer to acceptance with additional CV sections:

Like Volunteering, languages, achievements, awards, and projects.

That can be very beneficial especially when you are writing a Resume for receptionist fresher without a lot of experience so you can fill your resume perfectly.

Finished writing your CV? Don’t forget to check it with our ATS resume checker!​

7-attach a cover letter

Most hiring managers consider the cover letter as important requirement for applying a job application.

Best practices to follow on writing your cover letter:

• Choose appropriate format.
• Start with showing who you are and your passion for the job.
• Speak about what you know about the company and what make you want to work there.
• Detail your big achievements, experiences, and skills.
• End it with a strong call to action encouraging them to contact you or scheduling a meeting.

Resume Forrest the best resume builder:

In the era of speed and advanced technology that we live, ATS can be the difference between an interview and not getting noticed at all.

ATS is for “Applicant Tracking System” which hiring managers use to filter CV’s according to specific keywords and the job description.

It’s crucial to have a unique resume for receptionist fresher with ATS rules in mind to stand out from other applicants and rank higher.

That’s why resume Forrest is here for you.

Resume Forrest is providing you with expert tool to build your ATS-friendly CV, never miss a job opportunity anymore.

What resume Forrest can do:

• Writing ATS-beating resume: our software analysis your information and tailors your resume to specific keywords and formats favored by ATS.
• Ai-powered optimization: save your efforts with AI assistant helping you choose the right templates according to your industry and experiences, identifying weaknesses’ and giving recommendations.
• Resume manager: organize and manage multiple resumes for different positions or industrieseasily.
• Proofreading: ensure your resume is error free with our built in grammar checker.

Create a standout resume for receptionist fresher and open doors to new career opportunities.

Inspirational CV for receptionist fresher

Final Tips:

• Don’t forget to write a compelling cover letter and attach it with your CV .
• In case you didn’t get a reply from the recruiter, don’t hesitate to follow up.
• Tailor your CV with the job description and let it be ATS-friendly.
• Save your CV and cover letter as a PDF before sending.
• It’s not preferred to include personal information like your marital status.
• Don’t your photo.

Now you are well equipped to write a stunning resume for receptionist fresher good luck in your job hunting journey.

Make your move!

Your resume is an extension of yourself. Make one that's truly you.

ResumeForrest, a SaaS career operating system, features tools for creating, transforming, optimizing, and scoring resumes to enhance job application success.

Terms & Conditions

Privacy Policy

Deletion Page

• • Promoted twice in 3 years due to excellent personal performance
• • Coordinated and assisted to over 100 people daily
• • Managed and scheduled 2 calendars and answered an average of 300 inquiries per week
• • Greeted 200+ people daily, as well answered an average of 50 daily calls and emails
• • Achieved 90% positive feedback from long-term clients
• • Answered incoming calls and responded to approximately 100 guest inquiries daily
• • Answered phones, booked reservations, responded to emails and increased occupancy by 20%
• • Distributed payroll checks and payroll identification cards
• • Trained staff on various activities such as data entry and interpersonal skills
• • Greeted and accommodated over 70 people daily, as well as assisted guests to their rooms
• • During my 2 years I implemented processes to improve efficiency and customer service
• • Scheduled 20+ appointments weekly and answered 60+ calls daily for questions and inquiries
• • Ensured hotel guests feel comfortable by providing exceptional customer service
• • Wrote 20+ emails daily and trained staff on communication and body language

9 Front Desk Receptionist Resume Examples & Guide for 2024

Your front desk receptionist resume must highlight excellent communication skills. Demonstrate your ability to interact professionally with diverse personalities. Showcase your organizational talents and multitasking abilities. Detail specific experiences that reflect your competence in managing administrative tasks effectively.

All resume examples in this guide

Entry-Level Front Desk Receptionist

Front Desk Medical Receptionist

Hotel Front Desk Receptionist

School Front Desk Receptionist

Front Desk Manager

Front Desk Supervisor

Front Desk Agent

Front Desk Coordinator

Resume guide.

Receptionist Job Market

Writing Your Resume

Resume Summary

Resume Experience Section

Receptionist Skills

Key Takeaways

By Experience

Do you struggle to find a job as a receptionist?

Are you a communicative and outgoing person?

Do you have expertise that proves your interpersonal skills?

Clients remember the person first and then the service itself.

After all, receptionists are the heart and the soul of some businesses.

Then, you should highlight your personality and expertise in a resume to get the position!

No worries!

We’ve found out how to write a top-notch receptionist resume and will show it to you.

Follow this 2022 resume guide and learn how to get the attention of recruiters!

“Communication works for those who work at it.”

John Powell, American pianist

The receptionist job market

The median annual salary for receptionists was $31,110 in 2020.

The employment of receptionists is projected to grow 4% in the next decade. This movement is slower than the average for all occupations, thanks to the hit of the pandemic.

About 134,000 openings for receptionists are projected each year over the decade. Most of them are a result of the transition to other occupations or retirement.

How to write a receptionist resume

When writing your receptionist resume, you could use the following approach:

As you already know, this position requires admirable verbal and written communication (emails).

Therefore, most of your information should be directly or indirectly linked to this soft skill.

How could you achieve this?

The goal is to include communication in the main sections of your resume: Experience, Summary and Strengths.

It is also vital to provide evidence for problem-solving skills.

Did you resolve inquiries and conflicts?

You should be consistent and demonstrate a good personality and positive attitude.

Are you a reliable professional: do you work extra hours when needed?

Did you schedule appointments or make phone calls?

Maybe it’s a good idea to convince the recruiters that you have extensive product knowledge.

Do not forget to mention hard skills like computer literacy, data entry and multi-line phone systems.

Prove that you are a go-getter and achieve your goals.

Did you take any additional courses or learn foreign languages?

They could be your golden ticket to winning the job!

To conquer the desired position, tailor your receptionist resume to the job description. It is a must!

Receptionist resume formats

You can choose between these three resume formats :

• Reverse-chronological resume
• Functional resume
• Hybrid resume

Depending on the years of experience and industry, the resume formats are:

• Reverse-chronological resumes are perfect for professionals with some years of experience in a specific niche.
• Functional resumes are designed for job seekers and career changers. However, they are less popular among recruiters.
• Hybrid resumes could be used by both entry-level employees and seniors. They combine all the characteristics of the previous two formats.

Do not forget the style and layout ! Here are some resume tips :

• Use 12p resume font size
• Try 10’ resume margins
• Professionals with under 10 years of experience should use the one-page resume , those with over 10 years - two-page resume
• Check your grammar and spelling
• PDF format is the golden standard for resumes

To make your resume stand out , you should definitely add References and Language skills !

Top resume sections

• Detailed and logical experience bullet points
• Consistent Summary section with valuable information
• Convincing soft skills and specific hard skills
• Languages & References will help you differentiate
• Strengths that underline your communication skills

What recruiters want to see

• What is your overall experience?
• Do you have evidence for high-performance metrics?
• Do your previous employers acknowledge your contributions?
• How did extensive product knowledge help you excel?
• Did you work in a peaceful or dynamic environment and how did you perform?

Follow the instructions in the panel and build a cohesive job-winning receptionist resume!

Recommended reads:

• Parts of a Job-Winning Resume: How to Choose Resume Elements
• Resume Sections: Everything You Need to Know
• Targeted Resume: 3-Step Process to Win Any Recruiter Over
• Resume Headings To Stand Out With

The summary section that stands out

Your summary serves as the introduction of your resume.

As many people forget names right after they hear them, recruiters pay no attention to the vague summaries.

Therefore, it’s crucial to put valuable and accurate information tailored to the job description.

You should describe your personality, skills and experience in just 2-3 sentences!

Here is some advice on writing the perfect receptionist summary:

• Short, easy to read and cohesive
• Add communication and problem-solving skills
• Emphasize quantitative data and achievements
• Mention foreign languages that you can speak freely
• Describe 2-3 duties/tasks that you performed in your previous position

What to avoid in your receptionist resume:

• Repetitions and sentences that start with “I”
• Vague and useless information that tells nothing about you as a professional
• False statements and figurative language

Focus on building a compelling receptionist resume that will win every job!

If you have no idea what to add to your summary, try brainstorming! Think of all the tasks and duties you performed and write them down. Even the details could present you as a motivated and energetic professional.

• 83 Resume Summary Examples & How-To Guide
• 10+ Resume Objective Examples & How To Guide
• How To Write A Resume Personal Statement (With Examples)
• How To Write An Effective Resume Profile (With Examples)

Receptionist resume experience recruiters search for

If you are a successful CEO with 10 years in the industry, building an Experience section is a no-brainer.

Unfortunately, not everyone could offer such expertise.

And this is fine!

Remember: it’s not about what experience you have, but it’s more about how you can sell it.

When it comes to building a receptionist resume experience, follow these rules:

• Emphasize communication and problem-solving by providing metrics
• Use action verbs and quantitative data
• Mention extraordinary achievement/task/duty that you did perfectly

Obviously, you should tailor your experience to the job description.

Focus on providing data for verbal and written communication and problem-solving.

How did these skills help you achieve a high customer satisfaction score?

What software did you utilize to excel as a receptionist?

How did you help clients and what techniques/methods did you use?

Write down on a list of paper all your duties and then pick up those that speak volumes!

“Begin somewhere. You cannot build a reputation on what you intend to do.”

Liz Smith, English character actress

Receptionist Resume Experience Examples

• • Greeted hotel guests
• • Answered telephone calls
• • Wrote emails and assisted clients
• • Resolved inquiries

These experience bullet points have nothing to do with a good resume.

They show that candidates are diligent but inconsistent and irrational professionals.

To avoid rejection, try not to use such mediocre and useless sentences.

• • Ensured 100% customer satisfaction, resolving customer needs leading to positive feedback
• • Answered 100+ telephone calls and scheduled 70+ appointments weekly
• • Held 10+ email correspondences per day with clients
• • Accommodated and assisted 100+ clients daily

Of course, there are also exceptional examples-this is one of them.

The following bullet points provide value, show motivation and prove diligence.

And you should stick to this type of writing.

How to describe the duties of a receptionist on a resume

• Pay attention to the following medical receptionist responsibilities:
• Greet and check-in patients
• Schedule appointments accurately and efficiently
• Verify insurances using medical database systems
• Verify patient insurance and demographic information in CHCS
• Manage a front desk in areas of manual and computerized scheduling
• Manage patients’ medical records
• Assist in regulating patient flow, patient’s needs and family information
• Book surgeries, assess patient needs and refer to appropriate medical staff

To fill up the gaps in the resume, you could:

• Include Languages to show evidence for communication skills
• Consider providing References from previous employers
• Add courses/training related to communication and problem-solving
• Add Passions to support your positive impression of a self-motivated individual on recruiters
• How to Describe Your Resume Work Experience
• Resume Job Description: Samples & Tips To Help You Enhance Your Application
• Resume Without Work Experience: 6+ Sections to Demonstrate Impact
• Can I Leave a Job I Was Fired From Off My Resume?
• Lying On A Resume: Here's What It Can Cost You

Important skills on receptionist resume

As mentioned, it’s vital to focus on your communication skills.

However, consider adding hard skills like MS Office and Information Management Software.

Thus, you will find the right balance and demonstrate extensive knowledge.

And last but not least, tailor your skills to the job description!

8 soft skills to include on a receptionist resume

• Verbal and Written Communication
• Problem-Solving
• Multitasking
• Prioritizing
• Organization
• Writing Emails
• Time Management
• Attention to detail

Here you see other crucial skills like time management and organization.

Keep it real and write down those skills that you are confident about.

8 hard skills to include on a receptionist resume

• Google Drive
• Administrative skills
• Information Management Software
• Office Equipment
• Product Knowledge

Key takeaways

• Focus on giving valuable data, avoid vague and useless distractions
• Emphasize the excellence of your communication and problem-solving
• Tailor the whole resume to the job description
• Add sections like References and Languages that will help you stand out
• Support your soft skills with the technical knowledge required in the industry

Front Desk Receptionist resume examples

Explore additional front desk receptionist resume samples and guides and see what works for your level of experience or role.

Looking to build your own Front Desk Receptionist resume?

• Resume Examples

What Should You Name Your Cover Letter File

How to make a great resume outline (including examples), 5 fun ideas for what to do on your day off, what is a resume definition, structure, purpose, types & meaning, how to answer "how would your co-workers describe you" interview question, describe your greatest challenge - interview question (+answers).

• Create Resume
• Terms of Service
• Privacy Policy
• Cookie Preferences
• Resume Templates
• AI Resume Builder
• Resume Summary Generator
• Resume Formats
• Resume Checker
• Resume Skills
• How to Write a Resume
• Modern Resume Templates
• Simple Resume Templates
• Cover Letter Builder
• Cover Letter Examples
• Cover Letter Templates
• Cover Letter Formats
• How to Write a Cover Letter
• Resume Guides
• Cover Letter Guides
• Job Interview Guides
• Job Interview Questions
• Career Resources
• Meet our customers
• Career resources
• English (UK)
• French (FR)
• German (DE)
• Spanish (ES)
• Swedish (SE)

© 2024 . All rights reserved.

Made with love by people who care.

Resume Builder

• Resume Experts
• Search Jobs
• Search for Talent
• Employer Branding
• Outplacement
• Resume Samples
• Receptionist and Secretary

Office Receptionist Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the office receptionist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Works closely with other office assistant/receptionist and other team members to assist on other projects and duties as assigned
• Provides reception coverage along with the other office assistant/receptionist
• Manages record retention responsibilities for office
• Manage calendars for conference rooms
• Heavy volume of copying and binding of financial statements, presentations and proposals; reviews work for quality and accuracy
• Serve as backup to Office Services Manager
• Manages client confirmation process for practice groups
• Provide excellent customer service: respond promptly to requests for service and assistance; maintain a calm, courteous and professional demeanor
• Provide assistance with all aspects of report production (formatting of documents to company house style)
• Manage employee travel arrangements – Book travel (air, hotel, train, etc.), research most cost-effective options, manage costs of travel, etc
• Provide courteous assistance to employees
• Provide direct support to Office Manager for all duties as delegated
• Answer and transfer calls on a Cisco multi-line phone system, providing critical information to outside calls while directing internal employees
• Provides reception desk coverage including answering phone lines and directing callers and visitors
• Proactive in assisting larger organization with asset management, i.e., data entry, metadata tagging, archive, and more
• Perform ad-hoc duties as assigned by line management
• Manage the kitchen, copy room, and reception area to ensure rooms are tidy and stocked with supplies
• Effectively manage conference room calendar and book requests
• Generate facility management requests for maintenance and repairs in a complete and timely manner. Track through to completion and escalate potential delays
• Provide additional administrative support such as mail distribution and visitor parking spot assignments
• Willingness to work occasional overtime
• Strong Communication skills (verbal, listening, writing)
• Excellent phone manners
• Excellent interpersonal skills
• Possess excellent interpersonal skills
• Pro-active and reliable
• Good level of English essential
• Proficient use of MS Office package
• Able to work alone and within a team
• Assume independent responsibilities to promptly complete specific tasks/assignments

14 Office Receptionist resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, receptionist / junior office manager resume examples & samples.

• Ensure the smooth running of the Switchboard and Reception area
• General reception and administrative duties
• Meeting and Greeting clients
• Mailroom Management
• Day to Day management of the office
• Ensuring that the Reception area is kept to a standard in keeping with the Christopher Kane image
• Training of new Receptionists to the Company
• Distribution and monitoring of Petty cash and advances
• Distribution of incoming post/faxes and e-mails
• Developing and revising of Reception duties in collaboration with the Human Resources Manager
• Involvement in any special projects relating to the smooth running of Reception
• Coordinating all stationary orders and distribution for both replenishment and new starter purposes
• Any other reasonable requests to ensure the smooth running of the Reception area and office
• Previous experience of a similar role where they have been required to prioritise and multi-task various and competing demands
• A good communicator with the aability to interface regularly with internal and external personnel at all levels

Receptionist / Office Coordinator Resume Examples & Samples

• Familiarity with the various platforms of Cumulus San Francisco’s unique stations,
• Knowledge of administrative and clerical procedures, computers and relevant software, proficiency with Microsoft Office and Excel is a must,
• Ability to multi-task without losing focus

Receptionist / Office Assistant Resume Examples & Samples

• College graduate preferred, high school diploma required,
• Familiarity with the various platforms of Cumulus Fayetteville’s unique stations,
• Knowledge of administrative and clerical procedures, computers and relevant software, proficiency with Microsoft Office is a must,
• Punctuality and organizational skills
• Ability to multi-task and work with several people at the same time
• Proficient with computers in general and experience with MS Office
• Places catering orders for meetings
• Maintains a log of temporary building badges
• Coordinates and maintains conference rooms; work rooms and hoteling offices/cubicles; reviews conference room schedules for meetings and events and set-up accordingly
• Teams with office assistant in maintaining kitchens and office supply room
• Assists facility related requests and enter them into building office database for service
• Provides limited administrative support as needed
• Minimum of 1 year of office support experience required
• Superior client service and interpersonal skills
• Exceptional customer service and interpersonal skills
• Strong teaming skills
• Able to operate a multi-line phone system
• PC proficient with intermediate knowledge of Microsoft Word and Excel

Receptionist / Office Manager Resume Examples & Samples

• A minimum of a two-year degree from an accredited college. Four years preferred
• Superior phone skills, and a positive, “can do” attitude
• Strong oral and written communication abilities
• Positive, team oriented attitude
• Prior experience with interfacing with the public, either in person or on the phone
• Knowledge of Microsoft Word & Excel, familiarity with GoogleBusiness, and interest in learning how to use the firm’s proprietary database are required
• High degree of personal responsibility, attention to detail, and pride in performance

Office Assistant / Receptionist Resume Examples & Samples

• 2+ years of administrative experience
• Intermediate to advanced software skills
• Ability to multi-task in a fast-paced, confidential client driven environment
• Flexible, team player with a good attitude
• Greeting visitors, answering phone calls, ordering supplies, and running errands
• Ad hoc responsibilities from the Publisher
• Addressing and following up office issues and concerns
• Keeping track of staff attendance
• Following up vendors, subscriptions, and media dispatches
• Act as a liaison between the different departments
• Preparing correspondence to clients, vendors, and advertisers
• Must of experience in office administration/secretarial experience
• Complete knowledge of MS Office Packages (Word, PowerPoint, Excel)
• Creative, innovative and dedicated self-starter, organized and multi-tasking
• Experience of working in a team environment
• Excellent, written, verbal communication and inter-personal skills
• Knowledge of the Africa region and cultural differences
• This position requires demonstrated ability to handle multi-tasks at simultaneously. The ideal candidate should possess strong analytical skills, as well as excellent interpersonal skills to work collaboratively across functions
• 1+ year of relevant Receptionist / Office Assistant experience
• Previous experience handling a high volume of calls
• Strong attention to detail
• Intermediate to Advanced software skills, particularly proficiency in Microsoft Office
• Eagerness to learn customized office techniques and software
• Internet savvy
• Ability to multitask in a fast-paced, confidential, client-driven environment
• Flexible team player with a good attitude
• 2+ years of relevant experience
• Previous experience as Receptionist and/or Office Manager
• Experience working within a Service organization
• Answer and transfer incoming calls, using a thorough knowledge of our company and its divisions, functions and staff to route calls quickly and efficiently
• Make visitors comfortable and notify Octagon staff that their guests have arrived
• Manage incoming mail, packages and faxes, and route to the appropriate recipients
• Maintain and update telephone listings and distribute updates monthly
• Provide administrative support to all McLean divisions by assisting with scanning, filing, typing, online research, shipping packages and other related requests
• Maintain general tidiness of reception area, including guest furniture, conference rooms and kitchens
• Clean and stock kitchens, empty dishwashers daily, clean refrigerators on a weekly basis
• 1-2 years’ experience in a professional services firm or
• 2-4 years’ transferable experience in a related field (i.e. customer service, sales representative)
• Exceptionally articulate, thoughtful, clear, concise communicator
• Independent, strategic thinker who takes initiative with little instruction
• High degree of professionalism, including consistent, on-time attendance and overall business acumen
• Basic level of proficiency with Microsoft Word, Excel and PowerPoint with ability to increase proficiency quickly
• Ability to prioritize tasks and improve efficiencies
• Exceptional attention to detail
• Demonstrated relationship-building skills with all levels of the organization
• Strong organizational skills and the ability to multi-task and perform under deadline pressures, effectively managing workflow and staff
• 2+ years of direct receptionist/administrative assistant experience in a professional services environment is a plus
• High level of proficiency with Microsoft Excel, Word and PowerPoint is a plus
• 1+ year of experience in a Receptionist and/or Administrative role
• Bachelor's Degree in a related field
• Microsoft Office/Suite proficient (Word, Outlook, Excel, & PowerPoint)
• Prior Corporate Receptionist experience
• To promote an efficient and co-operative image for all visitors and callers to TVC
• To ensure the efficient running of all reception based administration functions
• To assist Operations Team in the smooth running of all office based administration (from dealing with the landlord & cleaners to tidying all office space where needed)
• To be responsibility for all required stock ordering of office supplies, food etc
• To ensure that the office is prepared in the morning for the daily operation
• To arrange all necessary postage and deliveries and oganise travel as required (taxis’ etc)
• To complete any administration required
• To keep track of holiday entitlement for all staff, updating and including new staff members
• Management of Health & Safety/First Aiders/Fire Marshalls
• Assist all floors when they are busy. This may require you to leave the office on errands when the media teams are extremely busy
• Assist with data distribution
• Assisting accounts with invoices and bank statements
• TNS daily emails and track of kantar list
• Supporting on TVC PR projects as and when required
• Previous experience of working in a professional front of house environment is essential as well as some Office Administration duties
• Some basic IT troubleshooting skills would be helpful, e.g. connecting screens to laptops, Microsoft Office etc
• Strong organisational skills with the ability to multitask is key
• A highly proactive nature demonstrating ability to think on your feet
• A sense of humour and the real desire to achieve the very best in your role
• Banking/Financial Services industry preferred
• Strong interpersonal and professional decorum
• Strong technical; including Microsoft Excel, PowerPoint and Word
• Manages requests for space reservations via the hoteling software system
• Maintains inventory and stocks kitchen and office supplies
• Maintains paper and toner inventory for printers, trouble shoots basic printer hardware issues
• Maintains hoteling offices, workstations and conference rooms, including set-up & break-down and AV support
• Point of contact for facilities-related requests and enters them into work order system
• Responsible for sending and receiving daily shipments and processing regular mail and packages
• Places catering orders
• Supports desktop equipment set-up for new hires and office moves
• Prior experience in a professional office environment or in the professional services industry preferred
• Ability to manage multiple tasks and prioritize workload to meet deadlines in a fast paced environment
• Consistent punctuality and dependability
• Adept at learning new technologies
• Strong PC skills and basic knowledge of Microsoft Word, Excel and Outlook
• Greet guests in a warm professional manner
• Manage incoming phone calls which will consist of both external and internal calls
• Retrieve and sort mail
• Clean and stock the Kitchen and Supply Room
• Proven behavior that is pleasant, professional and customer orientated at all times
• Knowledge of Microsoft Office (Outlook, Excel, Word)
• Ability to handle difficult situations professionally and discreetly
• Self-motivated and dependable but has also worked in a team environment

Office Receptionist Resume Examples & Samples

• Previous experience not necessary. However previous experience as a Receptionist or Administrative Assistant is preferred
• Financial Advice Management
• Performance and Investor Reporting
• Portfolio Management and Trading
• Wealth Management Network
• Answer a multi-line phone
• Coordinate shipping daily
• Greet visitors and follow security procedures regarding visitors
• Provide general clerical support functions such as typing correspondence, filing, updating documentation, etc
• Minimum years’ experience required
• 2+ years of related clerical experience Additional Skills/Knowledge
• PC and Windows knowledge and working experience required
• Proficiency in MS Office (Word, Excel, Outlook) required
• Excellent written and verbal communications skill
• Must maintain a high level of organization while performing multiple tasks
• Experience using a call tracking system preferred
• Greet and properly direct all clients and guests. Be responsive to clients’ needs upon arrival
• Manage multiple conference room and guest space calendars. The management of conference space requires detail-oriented correspondence with meeting organizers and other administrative staff
• Coordinate with administrative staff and premises department to maintain the appearance of the reception area, conference rooms, pantries, and restrooms
• Prepare purchase orders for a variety of office supplies from multiple vendors. Keep accurate inventory of items needed
• Maintain office efficiency by implementing and supporting Guggenheim Global Administration policies and procedures
• Keep US based management informed on a bi-weekly basis of all office activity and issues relating to the Administration of the London office
• Order, track, and confirm receipt of messenger services and other mailings
• Provide administrative support to staff and guests including copying, scanning, faxing, drafting correspondence and assisting with travel arrangements as needed
• Complete special projects for management as needed
• Undergraduate degree with 3-4 years of related experience
• Strong knowledge of MS Office, including Outlook, Word, Excel, and Power Point
• Ability to effectively communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients, by maintaining objectivity and demonstrating maturity
• Good interpersonal, organizational, communication and problem solving skills
• Hands-on and be willing to roll up sleeves to perform any and all responsibilities needed to ensure success
• Proactive & solutions-oriented; innovative & forward-thinking
• Learning agile, able to adapt quickly and appropriately in accordance with the constant evolution of the company and industry
• Front desk responsibilities including distribution of incoming calls, managing conference room scheduling, and greeting both internal and external customers
• Provide consistent level of support in all stages of processing the office buyer/seller transactions utilizing various company systems
• Transaction management of office files to ensure all essential and applicable data is accurately entered, updated, and closed in accordance with information provided by sales associates, other parties to the sales transaction, and state and company paperwork requirements
• Experience operating multi-line phone required
• Intermediate to advanced knowledge of Microsoft Outlook, Word, Excel, and PowerPoint as well as web and social media usage
• Must be comfortable working independently, taking initiative in daily responsibilities and taking ownership of tasks
• Must be a master multi-task, with superior prioritization skills and be flexible with changing business needs in a fast paced, team environment
• Performs a variety of general administrative tasks, such as preparing reports and correspondence, answering phones, filing, and sorting and distributing mail, in support of the day-to-day operations of an office, group or customer
• Oversees inprocessing of all visitors
• Coordinates building upkeep requirements with designated vendors and the landlord
• Subits procurement requsitions, inventories company property and accounts for company property
• Provides administrative support to program managers and other personnel
• Complete monthly credit card expense(s) with Finance deadlines
• Assist with internal and external meetings and events including catering and set up
• Responsible for the maintenance and appearance of common area, conference rooms, kitchen, storage, and general office
• Responsible for ordering all kitchen and office supplies while maintaining an appropriate level of stock and within budget
• Kitchen maintenance including but not limited to stocking appropriate food, snack, and beverages at least twice a day, running and emptying dishwasher as needed, make fresh coffee daily, and manage monthly fridge cleans

Medical Office Receptionist, First Shift Resume Examples & Samples

• Greets visitors in a prompt, courteous and helpful manner and refers them to appropriate individual
• Answers and screens all telephone calls, provides information and takes messages
• Obtain patient information from new and established patients, capturing demographic, billing, as well as other pertinent
• Prefer six months to one year experience in an office setting
• Greets visitors/customers in a courteous manner and announces their presence to the appropriate party
• Meeting room management for office including booking, set up and clean up
• Responsible for daily office & product studio operations including ordering and stocking office/studio supplies and pantry items
• Manages in-coming and out-going mail as well as outbound shipments, receivables and distribute packages
• Maintain a clean, organized, functional and comfortable office space, gently encouraging others to do the same
• Coordinate company sponsored group activities, happy hours, holiday parties, off-site team meetings, team building events, etc
• Support several Vice Presidents for all administrative tasks including domestic and international travel, expense reporting, calendar management and meeting arrangements, etc
• Assist with onboarding new hires to ensure their experience is positive
• Coordinate/procurement of IT support for the office when needed
• Serve as the go-to person for all day-to-day office needs
• Bachelor’s degree in business or related field
• 3+ years of experience in in an administrative support function
• Prior experience working in a design environment
• Organized, comfortable multitasking many projects & prioritizing requests
• Knowledge of data and administrative management practices and procedures
• Computer skills and knowledge of office software packages – MS Word, Excel, Office, and Visio
• Must be detail-oriented and possess strong follow-up skills
• Excellent customer service skills and communication skills, both written and verbal
• Self-driven and high energy, with a willingness to learn new things and take on additional responsibilities as needed

Front Office / Receptionist Resume Examples & Samples

• This position does not provide direct patient care
• Greet patients and make appointments (60%)
• Verify insurance and patient information and input into computer (25%)
• General office duties such as filing, etc (15 %)

Regional Office Receptionist Resume Examples & Samples

• Provide planning, logistical, and follow-up/outreach support for regional activities including seminars, trade shows, user group meetings, and conferences
• Stock/maintain marketing literature library, order marketing material for in-house use, and fulfill literature requests
• Update office reference lists
• Monitor and replenish general and specialty office supplies
• Maintain neat and orderly supply areas and storage rooms
• Execute various document processing tasks
• Provide auxiliary office reception services
• Assist with the overall day-to-day functions of the department
• 1 year of experience in a similar role and similar industry
• Proficiency in Microsoft Word, Outlook, and Excel
• Polished and professional demeanor
• Comfortable working independently
• Keep US based management informed on a bi-weekly basis of all office activity and issues relating to the Administration of the Rockville office
• Undergraduate degree with minimum of 3-4 years of related experience
• Regular, consistent and punctual attendance. Flexibility to work nights and weekends, variable schedule(s) and overtime as necessary
• Meets and greets all guests directing them to correct location within building
• Maintains mail room, mail machine, ordering of mailroom supplies, and mailbox updates
• Coordinates all incoming and outgoing mail and packages
• Handle additional projects as assigned including support to HSC Administrative Assistants on a daily basis (approximately 2 hours per day). Handle sensitive and/or confidential documents and information
• Communicate with manager and client on job or deadline issues and coordinate reception desk coverage when needed
• Responsible for updating and distributing phone listing in MS Excel
• Responsible for timely locking and unlocking of revolving doors in the main lobby each business day

Mexico Office Receptionist Resume Examples & Samples

• Greet employees, visitors, guests and contractors with a warm welcome, while managing the check in process (i.e. signing them in/out of the building, handing out badges, and collecting badges)
• Assist visitors to ensure the proper individual is contacted upon arrival
• Manage the mail distribution for the Mexico City office
• Answer all the incoming calls using an employee guide to transfer calls
• Coordinate the cleaning services
• Travel Desk support
• Directly support the BU in administrative/clerical tasks, supports and coordinates various office needs, activities and functions which enable the department to achieve the desired objectives
• Oversee and improve the upkeep of the office including straightening and organizing common areas and meeting rooms
• Answer phones, record and deliver messages, welcome and assist visitors
• Assist with office event and meeting set-up and breakdown
• Proactively identify areas requiring cleaning or repair, notify the appropriate parties
• Monitor the front door entry and act as a first point of contact with visitors
• Receive incoming shipments and notify recipients
• Coordinate building and facilities requests
• Stock and organize office & kitchen supplies in all appropriate areas
• Work with purchasing department to source items for the office and procure necessary approvals
• On a limited basis, the position may involve creative projects including research and script coverage
• Experience in creating a highly organized, functional and awesome place to work
• Proficiency in MS Office Outlook, Word and Excel
• Ability to set priorities and work with multiple people
• Maintains composure in highly stressful or adverse situations
• May be required to lift and move up to 50 pounds with assistance
• Integrity – ability to handle sensitive information appropriately
• Must have a positive team player attitude
• Strong organizational skills and the ability to manage multiple tasks in an efficient and accurate manner
• Must possess excellent telephone etiquette; Punctuality and dependability are required
• Ability to interact professionally with all levels of management, employees, clients and vendors
• Proficiency in Microsoft Office (Word, Excel, Outlook) with the ability and willingness to learn online ordering tools for Office Depot, FedEx, and UPS
• Prior experience working in an office environment
• Prior front desk and/or receptionist experience preferred
• Knowledge of a multi-line phone system is preferred
• Ability to work independently and assume additional responsibilities as required
• Fulfill the responsibilities of the receptionist – Greet visitors, keep the reception area neat and clean, notify employees in the event of special deliveries, deal with deliveries in general, monitor and update meeting rooms’ schedules
• Sort post on a daily basis, place the post in the designated mail area, managing courier pick-up and deliveries, overnight services, etc
• Liaise with invoices and all admin stuff
• Order office supplies from our vendor’s website, monitor stock levels of basic items, deal with employees’ requests, etc
• Assist with employee relocation including setting up space for new hires
• Run off-site errands
• Perform other special projects or duties when required
• Deal with internal requests in general and liaise with vendors, building management/maintenance and TransPerfect’s departments when necessary
• Report weekly on progress
• Fluency in English and Spanish
• Minimum 1 year of professional experience in a similar position, in corporate environment
• Detail orientation with the ability to multitask
• Excellent problem solving and analytical skills
• Independence in carrying out assigned tasks
• Ability to work under pressure in a fast-paced environment
• Highly-developed computer skills (MS Office, Windows)
• Processing sales and assisting the transactions coordinator in creating company files
• Communicating with and providing direct support for the agents
• General bookkeeping
• Assist with document scanning
• Answering incoming calls
• Maintains fax/copy machines and assists users with use of equipment and the transmission and routing of faxes
• Greets clients and supports other admin members/agents with admin tasks
• Backup for the all staff personnel
• High School Diploma or equivalent work experience required
• Proficient in Microsoft Office; PowerPoint, Outlook, Word, Excel and social medial
• Ability to multi-task in a fast paced environment with attention to detail
• Real Estate experience a plus!

Front Office Receptionist / Accounts Payable Resume Examples & Samples

• Unlock Front Door by 8am. Also lock door from 12pm - 1pm for lunch
• Sign in all personnel/visitors in database. At the end of each day, check to see if we still have visitors signed in. If so, print out that list and leave on the desk
• Go over Visitor and Contractors Expectations guide with visitors and contractors, and have them acknowledge by signing the form
• Check coffee each morning. Keep stocked
• Check printer and make sure it's full with printing paper daily
• Filing and make copies
• Answer phone calls and transfer calls to the proper person or department
• Check emails and faxes periodically and send to the correct person
• Provide mail services, to include but not limited to: open, date stamp, distribute (US Mail, UPS, Federal Express, local delivery service) and process to the correct department/person
• Separate mail, stamp date and keep invoices. Other mail put stamp date and put in mail boxes
• File A/P and keeping A/P files current
• Process all invoices with the correct receivers/PO. Also, verify, match, and input all invoices into database
• Code Invoices
• Enter invoices into database after approval from Controller
• File invoices after approved
• Print and mail checks
• Make labels for mail and filling envelopes
• Make check deposits to Banks
• Daily deposits with Dunbar Armored
• Makes check book entries
• Keep Accounts Payable files neat and orderly
• Enter monthly training in Training Management
• Vehicle list/file update and registration processed
• Order supplies for office and plant; restock as needed
• Lock supply closet and front door at close of business
• Keep area clean and presentable
• Misc. typing, scanning, or faxing for Managers/ Supervisors as needed
• Contribute to team effort by accomplishing related results as needed by supporting the REW’s (Real Estate + Workplace) team
• Develop and lead community initiatives to help foster connections between team members, including in-person interaction, events, electronic and print communications, etc
• Attending early meetings that require catering and set up
• Setting up meetings
• Coordinating catering, stocking office and kitchen supplies
• Process Onboarding/off-boarding new employee’s and their requests
• Supporting Facilities Director with office logistics
• Schedule outside vendors, contractors, and supervise maintenance staff in an effective timely way to meet the needs of the company
• Ensure shipping/receiving is properly managed
• Ensure Emergency Preparedness plans are in place
• Create and maintain floor plan/space planning documents
• Maintain a professional, organized and clean office
• Create and follow office process documents
• Plan and coordinate team-building events at the office location
• Successfully manage large and small project based work
• 3+ years of experience of comparable work experience, preferably in a fast-paced high-tech environment with proven stability at top tier companies
• Self-starter, high energy individual who works with minimal or no supervision
• Positive and approachable personality
• Team player with exceptional organization and communication skills
• Ability to balance multiple priorities with an appropriate sense of urgency and have a drive for results
• Exceptional attention to detail (follow-through), accuracy and commitment to customer satisfaction
• Proficiency at Outlook, Word, PowerPoint, Excel, and excited and able to learn and new programs/technology
• Attention to detail and problem solving skills
• Undergraduate degree preferred
• Prior event planning and office move experience preferred
• Answer and screen supervisors’ telephone calls (high volume)
• Arrange meetings and conference calls as requested
• Manage calendars and electronic contacts lists
• Prepare, file, proofread, and send general correspondence
• Schedule travel arrangements for team members and clients; monitor and bill related travel expenses by preparing and tracking expense reports
• Respond timely to internal and external inquiries
• Organize and maintain filing systems
• Provide general administrative support to specific projects
• Interact with clients and handle requests on their behalf
• Maintain client materials and files
• Other reasonably related duties as assigned
• Prior work experience in a corporate environment
• Reliable, personable and professional
• Highly proficient with Microsoft Office Suite (including Word, Excel and PowerPoint)
• Strong organizational skills to coordinate multiple tasks simultaneously
• Ability to deal with internal and external clients at all levels articulately and with courtesy and diplomacy
• Receive and direct visitors, applicants, and customers to appropriate locations and parties
• Provide reception-related clerical support to sales efforts and other duties as assigned
• Maintain conference room scheduling with internal staff via online calendar
• Provide support to and liaison with company Facilities staff in coordination of onsite company events
• Maintain a professional, organized and clean office environment
• 2+ years of receptionist/administrative experience of comparable work experience, preferably in a high-tech environment
• Positive and approachable personality with excellent customer service skills
• Team player with exceptional organization and communication skills (verbal and written)
• Schedule of appointments as determined by priority
• Assist in researching and compiling data and compose routine correspondence, reports and presentations for review and final revision by manager
• Maintain all files, confidential records
• Coordinate travel schedules, arranging meetings and teleconferences
• Filter all telephone calls, mail and email; dispersing and handle as appropriate
• Receive, photocopy, distribute, and file a variety of incoming and outgoing correspondence and reports
• May be responsible for all incoming and outgoing mail and correspondence including but not limited to faxes, courier deliveries, etc
• May be responsible for taking and distributing internal meeting minutes
• Provide relevant data, information, and back-up support materials to assist manager with day to day operations, as requested
• May track a variety of department and/or employee data and complete regularly scheduled reports by required due date
• Track, monitor and report on departmental budgets, staffing levels, staff vacations and alternative work schedules, department FTE’s, open positions, and various other administrative data and provides information to management as necessary
• Assist in preparation, obtain appropriate departmental signatures, track and follow up on various personnel actions to include candidate requisition forms for open positions, PSC forms for transfers, supervisor changes, employee leaves, promotions, etc
• Ensure that communications are promptly and accurately dispatched
• Assist in the planning, coordination, and preparation of major business meetings, luncheons, and dinners involving both internal and external clients, departments and companies as required
• May be responsible for the submission of staff expense reports in a timely manner
• May be responsible for the coordination and planning of facility needs (space, equipment, etc.)
• May function as IT contact including the coordination of maintenance and upgrading of hardware/software systems within department
• When manager is on travel or out of office may respond to routine items and forward urgent issues to appropriate individuals
• Strong computer skills (MS Office Suite, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet)
• Ability to work both within a team environment and independently to prioritize tasks
• Ability to maintain demanding timelines
• Ability to work independently and manage time efficiently
• Ability to be prioritize opportunities and perform multiple tasks
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• High School degree with 2 years related experience; or equivalent combination of education, training and experience
• Operate the multi-line telephone console answering in a professional and courteous manner and directing calls to appropriate parties
• Greet and announce visitors, vendors, customers and job applicants
• Assist in coordinating meetings including lunches, travel arrangements and other miscellaneous needs
• Manage the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image
• Process all incoming and outgoing mail including maintenance and replenishment of postage supplies
• Order transportation for employees/visitors; place calls as needed for medical emergencies; coordinate business courier services
• Manage the order, delivery, and storage process for office supplies and refreshments for corporate offices
• Maintain copy room, kitchen and conference rooms to maintain a tidy and orderly appearance
• Provide administrative/clerical support to employees as needed
• Participate in special projects as needed
• High school diploma, or an equivalent combination of education and experience
• Ability to multitask; and
• Experience answering multi-line phones
• High School Diploma or GED and 3-5 years office experience is required
• Must demonstrate excellent written and verbal communication and computer skills with particular attention to details
• Ability to exercise tact and good judgment in dealing with confidential material and when interacting with a diverse clientele
• Strong interpersonal skills required for contact with numerous University constituencies
• Must be exceptionally well-organized with a keen ability to prioritize numerous competing tasks; to provide effective solutions to problems and; to be aware of the status of travel, meeting and other calendar events
• Proficiency with Microsoft Office essential, most especially Word merge functions and basic Excel spreadsheet tools
• Readiness to assist with other office assignments as needed is essential
• Must possess an understanding of and willingness to support the University’s Catholic mission
• Executive Office experience preferred
• 2 — 3 years' experience in a similar role or other relevant experience
• Creative, flexible and a good team player
• Self-motivated and pro-active with a strong work ethic
• Sort and distribute incoming checks
• Manage incoming packages and faxes, and route to the appropriate recipients
• Associate’s degree and one year receptionist/administrative support experience or equivalent years of related work experience
• Punctuality, reliability, responsibility with work schedule and ability to prioritize work
• Professional appearance and attire, calm demeanor and positive attitude
• Ability to exercise good judgment and discretion, especially with regard to sensitive or confidential personnel or organizational matters
• Pleasant phone manner and the ability to communicate professionally and courteously, both in writing and verbally
• Proven track record of ability to multi-task, meet deadlines and remain calm under pressure
• Highly Proficient with Microsoft Office Suite (Word, Excel, Outlook & PowerPoint)
• Ability to work overtime as occasionally needed, at times with little or no notice, and to be reachable via cell phone
• Ability to work independently and within a team
• Provide administrative support to the New York and New Jersey office of Tokio Marine
• Organize and prioritize incoming calls, emails and correspondence
• Solely handle office supply ordering and replenishment of service areas and kitchens; to include meeting preparation and organization
• Assist staff as needed by preparing files and records
• Provide general clerical support, including photocopying, filing, faxing, and letter and document preparation/finalization
• Organize and distribute incoming daily mail and shipments and manage daily interoffice and outgoing mail for postage
• Develop Excel spreadsheets and PowerPoint presentations as needed
• Assist staff in office invoice processing and reconciliations
• Maintains vendor inventories; to include scheduling equipment installations, service calls, upgrades and replacements
• Assist with building service calls, physical security controls and customer tickets
• Maintain confidential and non-routine information
• Interface effectively with all levels of personnel
• Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company
• Ability to work independently and as part of a team
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
• Emotional maturity to be able to responsibly work with confidential and sensitive information
• Operate Fugro telephone system and deal with general enquiries
• Greet visitors and inform staff member(s) of arrival, tea/coffees
• Deal with incoming/outgoing mail (distribution, delivery)
• Coordinate bookings of meeting/conference rooms/office accommodation
• Dealing with bookings for company flat
• Book taxis, vehicle hires, catering and couriers
• Dealing with deliveries – incoming/outgoing
• Photocopying, faxing and filing (general and contract)
• Provision of fast and efficient word processing service for office in line with company house style and formats
• Responsible for upkeep and ordering of stationery for Edinburgh office
• Perform general administrative tasks as required
• Work to appropriate office systems/procedures and quality system procedures as directed by line manager
• Input/processing of invoices as required

Front Office Receptionist / Cashier Resume Examples & Samples

• Good computer skills necessary in order to set up document formats in Word, Excel, and any other software program required by this position. Familiarity with the Internet is helpful
• Good verbal and written communications skills, Optometric terminology is helpful
• Applicant must have excellent interpersonal skills necessary to interact well with patients, staff, students, optometrists, and the public; be culturally sensitive
• Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Graduate Equivalency Diploma or High School Diploma required
• Experience: 1-3 years of experience in a similar or related position
• Bi-lingual – Spanish speaking is highly preferred
• Experience in an optometric setting is helpful, with a working knowledge of health insurance eligibility and benefits processes
• Under minimal supervision a complete understanding of the job tasks and ability to perform them easily
• Develop solutions to a wide variety of problems encountered
• Works somewhat independently and under general direction and supervision
• Effectively plans and supervises the completion of a task/multiple tasks or project within deadlines and budget
• Consistently show initiative and takes ownership of projects; show good judgment when working with a team member, client contact, or vendor
• Demonstrates consistent progress in day-to-day responsibilities
• Keeps supervisor in loop on progress /status
• Cover Reception duties each day
• Set-up/Deletion of Long Distance Codes
• Change Door Locking Schedule (Holidays & Early Closing)
• Memo’s for after-hours air and lights
• Memo’s for contractors working after-hours
• Prepare, send and trace all packages for FedEx and Speedia
• Process Federal Express Weekly Invoices
• Input courier invoices (DDS): Speedy & FedEx
• Sort and deliver mail
• Postage on outgoing mail and have ready to send at day’s end
• Supervise and Manage supplies & inventory
• Supervise service calls
• Maintenance of kitchens
• Set-up/clean-up for catering
• Prep-for clean out of fridges
• Maintenance of appliances (ensure all are functioning properly)
• Ordering of stationery supplies
• Enter supplier invoices into DDS (our invoicing system)
• Maintenance of the supply room (ensuring that we have sufficient stock: toner, paper, etc.)
• Maintenance of all office equipment (i.e. copier, fax, etc.) – calls Helpline (IT) and requests service to equipment mentioned to her by staff
• Assist in the organization of internal office moves/renovations
• Process key & lock requests
• Process set-up & deletion of parking
• Periodically aid with any additional tasks as described by the Executive Assistant
• Organization and pulling of invoices for check registers as required by DDB Group Accounts Payable (to be pulled the day they are requested)
• Artefact billing on a weekly basis
• Approving of timesheets and inputting of freelancer hours into DDS
• Answer and field all incoming phone calls on a multi-line console in a timely, courteous manner. Accurately route each call
• Promptly greet visitors in a friendly and approachable manner; ensure they sign in properly and contact appropriate company personnel of their arrival
• Ensure a clean and welcoming lobby area for all clients, visitors, and employees
• Assist the digital ad team by coordinating with licensees to retrieve/distribute assets
• Performance of other duties and/or special projects as needed. Provide support to the Marvel west-coast IT and Technical Operations team
• At least 2-3 years’ experience as a receptionist or in a related customer service role
• Must be able to life up to 15-20lbs
• Demonstrated professionalism, is polished and poised
• Must have excellent oral and written communication skills, including phone etiquette
• Must possess strong interpersonal skills; build and maintain strong customer relationships
• Proven track record of managing multiple priorities; with strong organizational skills
• Must possess effective listening skills and take direction well
• Adaptable to changing priorities
• Ability to remain calm under pressure
• Proficient skill-set in Microsoft Office Suite (Excel, Word, Powerpoint, and Outlook)
• Strong experience with computers, including: Operating Systems (Macintosh and Windows), Browsers (Firefox, Chrome and Internet Explorer)
• Self-starter on assigned projects
• Passionate about film, television and animation production and possess willingness to learn and grow with the company
• Proficient use of personal computer
• Advanced skills in all Microsoft Office products including Word, Excel, PowerPoint, Adobe Professional
• Familiar with survey software (e.g. Doodle polls, Survey Monkey)
• Familiar with Content Management Software Application (CMS), LaserFiche electronic repository software

Related Job Titles

Top 12 Receptionist Resume Summary Examples

Creating a standout resume can be a daunting task, especially when aiming to secure a position as a receptionist.

An excellent resume summary can be the key to catching a potential employer’s eye.

A well-crafted summary highlights your strengths, qualifications, and professional achievements, giving hiring managers compelling reasons to consider you for the role.

Below, you’ll find the top 12 receptionist resume summary examples that illustrate various skills and accomplishments.

Whether you’re an experienced receptionist or just starting out, these summaries can serve as inspiration to help you craft a resume that leaves a lasting impression.

Sample Summaries to Include in a Recept i onist Resume

1. Enthusiastic, well-organized Receptionist with 8 years of hands-on experience in providing front desk service, answering multiple calls, and guiding visitors effectively. Increased the front desk efficiency of ABC Company by 100% in 6 months. Bilingual: English/Spanish. Proficient in using computers.

2. Uniquely qualified Receptionist with over 10 years of experience in the front desk and customer service arena. Highly efficient in updating appointment calendars and scheduling meetings and appointments. Decreased visitor flow problems by 65% by implementing a set of protocols to handle people inflow.

3. Detail-oriented Receptionist with a high-energy background in a fast-paced corporate environment. Proficient in handling receptionist duties including customer/visitor greetings, PABX operations, and retrieval and distribution of incoming mail. Implemented a set of security procedures that increased premises safety by 45%.

4. Self-directed, energetic, and dependable receptionist, with 11 years of track record in file maintenance, data entry, and word processing. Competent at greeting customers and visitors and handling appointment scheduling duties.

5. Customer service-oriented and friendly Receptionist with a successful track record of managing customers and visitors at the front desk by greeting, welcoming, and directing them appropriately. Proven ability to handle multiline telephone systems and direct calls in an efficient manner. Known to handle adverse situations with tact and professionalism. Bilingual: English/Spanish.

6. Top-performing Receptionist with 6+ years of experience working in busy tier-one capacities in fast-paced environments. Well-organized and hardworking with deep proficiency in handling paperwork and dedicated filing and record-keeping systems.

7. High-performing Receptionist with over 7 years of dedicated experience in handling first-tier services in busy multicultural settings. Competent in managing a multiline PABX system, monitoring visitor access and maintaining security awareness, scheduling appointments, and handling incoming and outgoing mail.

8. Accomplished Receptionist with solid expertise in providing both general and administrative clerical support to a busy office. Independently replaced an outdated filing and record-keeping system, with a novel one, resulting in increased efficiency in data retrieval.

9. Exceptionally talented Receptionist with a solid track record of performing clerical, administrative, and front desk work in a profound and dedicated manner. Recognized for success in organizing conferences and meetings, scheduling appointments, controlling inventory, and ensuring the easy and coordinated flow of customers and visitors.

Entry Level Receptionist Resume Summary Examples – No Experience

10. Conscientious and versatile receptionist with exceptional telephone manners, verbal and written communication skills, and customer focus. Adept at handling supply-management tasks by effectively creating and maintaining vendor relations.

11. Reliable, hardworking professional with the ability to operate multi-line telephone systems and route calls to appropriate staff members. Able to exhibit superior communication skills along with a proven ability to maintain calm during extreme pressure.

12. Highly motivated and dependable receptionist with exceptional skills in handling first contact services and managing day-to-day administrative tasks of the office. Adept at managing filing and records systems along with managing scheduling duties and supplies management.

• 5 Hotel Receptionist Resume Summary Examples
• Receptionist Resume with Summary
• Medical Receptionist Resume Objective & Summary [21+ Examples]
• 6 Front Desk Receptionist Resume Objective Examples

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Notify me of new posts by email.

Top 16 Receptionist Resume Objective Examples

Updated July 21, 2023 13 min read

A resume objective is a brief statement that summarizes your skills, experience, and goals for the position you are applying for. When writing a resume objective for a receptionist position, it's important to highlight any relevant experience and skills you possess that make you well-suited for the role. Some key qualities of successful receptionists include excellent customer service skills, strong organizational abilities, an ability to multitask effectively, and proficiency in computer software programs. Additionally, it’s beneficial to mention any certifications or qualifications that may be pertinent to the role. As an example, if you have completed a medical office assistant program or have experience working with specialized software programs such as EMRs or scheduling systems, these should be included in your resume objective. By clearly outlining your qualifications and experiences at the outset of your resume, you will be better positioned to land the job opportunity of your dreams.

or download as PDF

Top 16 Receptionist Resume Objective Samples

• To secure a challenging position as a Receptionist in an organization where I can utilize my organizational and communication skills.
• To obtain a Receptionist position in an established company where I can contribute my administrative and organizational abilities.
• Seeking a Receptionist role at a reputable company to demonstrate excellent customer service skills, communication abilities, and multitasking capabilities.
• To be part of a professional team as a Receptionist and use my experience in customer service, data entry, and telephone etiquette.
• To work as a Receptionist in an organization that values hard work and dedication.
• Looking for the opportunity to join an esteemed organization as a Receptionist to utilize my excellent interpersonal skills and knowledge of office procedures.
• Desire to join an organization as a Receptionist with the aim of providing exceptional customer service while utilizing my administrative skills.
• Seeking employment as a Receptionist to apply strong organizational, communication, and problem-solving skills while delivering exceptional customer service.
• Seeking the position of Receptionist in an organization where I can apply my strong interpersonal skills, attention to detail, and ability to multi-task efficiently.
• Aiming for the role of receptionist where I can use my excellent phone mannerism, computer literacy, and organizational abilities for the benefit of the company.
• Applying for the position of receptionist with the goal of utilizing my excellent communication skills, problem-solving aptitude, and commitment to excellence.
• Looking for an opportunity to work as receptionist at your esteemed company where I can showcase my exceptional customer service abilities along with proficient multitasking capabilities.
• Eagerly seeking employment opportunities as receptionist so that I may utilize my knowledge in office management systems along with outstanding telephone etiquette skills.
• Desiring to join your team as receptionist so that I may contribute towards achieving organizational goals by employing strong administrative capabilities combined with excellent customer service attitude.
• Applying for the role of receptionist wherein I could make use of my expertise in data entry operations along with proficiency in handling multiple tasks simultaneously within tight deadlines.
• Interested in joining your team as receptionist so that I could use my extensive experience in managing front desk operations including scheduling appointments & greeting visitors warmly

How to Write a Receptionist Resume Objective

A receptionist resume objective is a crucial component of the job application process. It provides potential employers with an insight into the qualifications and experience you possess that make you a suitable candidate for the position. As such, it is important to ensure your receptionist resume objective is well-crafted and effectively communicates why you are the best person for the job.

When writing your receptionist resume objective, start by introducing yourself and indicating which position you are applying for. This should be followed by a few sentences outlining your relevant skills and qualifications that demonstrate why you are qualified for the role. For example, if you have prior experience in customer service or administrative roles, this should be highlighted here. Additionally, consider emphasizing any special skills or abilities that make you stand out from other applicants; these could include fluency in multiple languages or specialized software expertise.

Next, provide concrete examples of how your skills can benefit the employer. For instance, if you have excellent organizational skills, emphasize how this will help streamline processes at their organization. Be sure to use language that is clear and concise so as not to confuse potential employers when reading through your document.

Finally, finish off your receptionist resume objective by expressing enthusiasm for the role and highlighting why you are excited about working for this specific employer. This demonstrates to employers that not only do you possess the necessary skills but also have an eagerness to learn more about their company culture and contribute positively to their team environment.

By following these tips when crafting your receptionist resume objective statement, you can ensure that it stands out from other applicants’ resumes and makes a great impression on potential employers.

Related : What does a Receptionist do?

Key Skills to Highlight in Your Receptionist Resume Objective

In the competitive job market, it's crucial to make your receptionist resume stand out from the rest. One effective way to do this is by highlighting key skills in your resume objective that align with the job description and showcase your capabilities. This section will delve into the essential skills you should emphasize in your receptionist resume objective, helping you grab employers' attention and increase your chances of landing an interview.

1. Multitasking

A receptionist often has to handle multiple tasks at once, such as answering phone calls, scheduling appointments, and greeting clients. Therefore, having multitasking as a skill in a resume objective shows potential employers that the candidate can efficiently manage various tasks simultaneously without compromising the quality of work. This is crucial for maintaining smooth operations and ensuring customer satisfaction in a fast-paced office environment.

2. Time-management

A receptionist often juggles multiple tasks at once, from answering phone calls and emails to greeting visitors and scheduling appointments. Good time-management skills are essential for prioritizing these tasks, ensuring all work is completed in a timely manner, and maintaining an organized and efficient front desk. Including this skill in a resume objective can demonstrate to potential employers the candidate's ability to handle busy work environments without compromising on productivity or quality of service.

3. Microsoft Office

A receptionist often needs to use Microsoft Office for various tasks such as drafting emails, creating spreadsheets, managing databases, and preparing presentations. Proficiency in this software suite demonstrates that the candidate has the necessary computer skills to perform these tasks efficiently and effectively. This can contribute to smooth office operations and improved productivity. Therefore, it is a valuable skill to highlight in a resume objective for a receptionist position.

4. Customer service

A receptionist is often the first point of contact for a company or organization, interacting with clients, customers, and visitors. Therefore, excellent customer service skills are crucial to ensure a positive first impression. This skill is also needed to handle inquiries, complaints, and requests effectively and efficiently. Including this skill in a resume objective shows potential employers that the candidate can provide high-quality service and contribute to a welcoming and professional environment.

5. Telephone etiquette

As a receptionist, one of the primary responsibilities is to handle incoming and outgoing calls. Having good telephone etiquette ensures that communication is clear, professional, and respectful. This skill is crucial in maintaining positive relationships with clients, customers, or other stakeholders. Including this skill in a resume objective can highlight the candidate's ability to represent the company professionally over the phone.

6. Data entry

As a receptionist, one of the key responsibilities is to maintain and update information in databases or filing systems. This could include client information, appointment schedules, or other relevant data. Therefore, having strong data entry skills is crucial as it ensures accuracy and efficiency in managing this information, which contributes to smooth office operations. Mentioning this skill in a resume objective can demonstrate an applicant's ability to handle administrative tasks effectively.

7. Scheduling

A receptionist often manages the schedules of other employees, organizes meetings, and coordinates appointments. Having strong scheduling skills demonstrates the ability to manage time effectively, prioritize tasks, and keep operations running smoothly. This skill is crucial in maintaining organization within the company and ensuring efficient workflow. Including this skill in a resume objective can show potential employers that you are capable of handling multiple responsibilities and managing your time well.

8. Problem-solving

A receptionist often serves as the first point of contact for clients, customers, and visitors. Therefore, they may encounter various issues or problems such as scheduling conflicts, customer complaints, or communication mishaps. Having problem-solving skills allows a receptionist to effectively handle these situations in a professional and efficient manner. It also demonstrates their ability to take initiative and make sound decisions which contributes to the overall operations and service quality of the organization.

9. Organization

A receptionist often handles multiple tasks simultaneously, such as answering phone calls, scheduling appointments, and greeting clients. Good organization skills are necessary to manage these tasks efficiently without making mistakes or overlooking important details. Including this skill in a resume objective shows potential employers that the candidate can maintain order and efficiency in a busy work environment.

10. Communication

As a receptionist, one of the primary roles is to communicate effectively with clients, customers, and internal staff. This includes answering phone calls, responding to emails, and greeting visitors. Therefore, having strong communication skills is essential for ensuring clear and efficient information exchange. A resume objective highlighting this skill can demonstrate the candidate's ability to handle these tasks proficiently and maintain a professional image of the company.

In conclusion, effectively highlighting key skills in your receptionist resume objective can significantly increase your chances of securing a job interview. It's important to tailor these skills to match the specific requirements of the job you're applying for. Remember, your objective should not only showcase your abilities but also demonstrate how these skills will contribute to the success of the company. Craft it carefully and concisely, ensuring it is compelling enough to capture the employer's attention and make them want to read more about you.

Related : Receptionist Assistant Skills: Definition and Examples

Common Mistakes When Writing a Receptionist Resume Objective

Writing a resume objective as a receptionist can be tricky. It’s important to present yourself in the best possible light, so you need to make sure you avoid common mistakes that could cost you an interview.

One of the most common mistakes when writing a resume objective for a receptionist is being too vague. Many people will simply state something like “To obtain a position as a receptionist” without really providing any details about their skills and qualifications that make them stand out from other applicants. A more effective approach would be to include specific information about your experience and qualifications, such as “To leverage my 5 years of experience working in customer service and administrative roles to become an excellent receptionist at XYZ Company.”

Another mistake is not tailoring your resume objective to the job you are applying for. You should always customize your objective statement by using keywords from the job posting and emphasizing why your skills and experiences make you well-suited for the role. For example, if the job posting emphasizes customer service, you might say something like “Seeking an opportunity to apply my strong customer service skills as a receptionist at XYZ Company.”

Finally, one mistake many people make is not proofreading their resume objective before submitting it. Employers are looking for attention to detail and accuracy, so it's essential that your resume objective is free of typos or grammar errors. Take the time to carefully review your work before submitting it in order to ensure that it is professional and error-free.

By avoiding these common mistakes when writing a resume objective for a receptionist position, you will be able to create an effective statement that helps set you apart from other applicants and increase your chances of getting an interview.

Related : Receptionist Resume Examples

A right resume objective for a receptionist would focus on the applicant's qualifications, such as relevant experience, interpersonal skills and ability to multi-task; whereas a wrong resume objective would simply state that the applicant is seeking a job in reception.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

Similar articles

• Top 16 Receptionist Assistant Resume Objective Examples
• Top 16 Spa Receptionist Resume Objective Examples
• Top 16 Veterinary Receptionist Resume Objective Examples
• Top 16 Front Office Receptionist Resume Objective Examples
• Top 16 Medical Office Receptionist Resume Objective Examples
• Top 18 Salon Receptionist Resume Objective Examples