How is Digital Technology Used in the Banking Sector?
Digital Adoption in the banking industry
Research paper on digital banking pdf
THE DIGITAL BANKING ECOSYSTEM: These are the key players, biggest
Four Essential Digital Trends for Banks in 2023 (and Beyond)
COMMENTS
(PDF) Digital Banking: Challenges, Emerging Technology Trends, and
the search terms used were ("digital banking" OR "digital technology in banking"). 2. Stage 1 - Selection Process: In this stage, all the research articles produced from the automated
Digitalization in banking
About the survey. The Deloitte Center for Financial Services conducted the Digital Banking Survey in March 2021. The survey was fielded to about 3,000 US consumers by an independent research firm. All data is weighted to be representative of the banking population.
Exploring intention and actual use in digital payments: A systematic
Digital payments are online resources and payment techniques used to exchange value over the Internet. Digital payments include credit cards, e-cash, internet banking, mobile banking, QR code payment, and e-check (Effah, 2016; Yaokumah et al., 2017). In terms of payment, Consumers can use their smartphones to make in-store purchases.
Adoption and use of digital financial services: A meta analysis of
Digital banking, digital management and payment services, and digital wallets are studied ... For example, recent research is starting to analyse how digital wallets can affect the financial stability and awareness of the user, or if it impulses more purchases (Lee et al., 2022). Additionally, from the weight analysis, we can see that although ...
Stay Competitive in the Digital Age: The Future of Banks, WP/21/ ...
Digital transformation is the use of new and fast changing digital technology to transform business activities, competencies, and business models. Virtually all modern electronics, such as computers and mobile phones, are digital i.e., they use information in the form of numeric code.
Reshaping retail banks: Enhancing banking for the next digital age
To thrive in the new digital environment, banks will need to rearticulate their value proposition, bearing in mind the power of simultaneously simplifying and upgrading the customer experience and creating value through data. Each bank should prioritize a retail business—or, depending on capital resources and competitive strengths, multiple ...
Unlocking the full potential of digital transformation in banking: a
Every aspect of life has been affected by digitization, and the use of digital technologies to deliver banking services has increased significantly. The purpose of this study was to give a thorough review and pinpoint the intellectual framework of the field of research of the digital banking transformation (DBT). This study employed bibliometric and network analysis to map a network in a ...
Digital-only banking experience: Insights from gen Y and gen Z
This research aims to fill this gap by uncovering empirical insights of digital-only banking usage from customer experience factors. This study focuses on young customers; Gen Y and Gen Z (Gen Y is represented by 17 - 25 years old users, and 26 - 35 year-old users are presenting Gen Z. In Indonesia, the minimum age of digital banking users is ...
Customer experience in digital banking: a review and future research
This study aims to demonstrate digital banking's influence on customers' evaluation of service experience and develop a framework identifying the most significant variables of digital banking that influence the financial performance of banks.,This structured review of literature, guided with the preferred reporting items for systematic ...
(PDF) Intelligent Digital Banking Technology and Architecture: A
From 2015 to 2019, t he digital banking research trend grew . positively and slowed down in 2020 and 2021. Case studies, experiments, and literature .
Investigating the impacts of digital finance technology on financial
Researchers have therefore empirically examined the impact that the diffusion of digital finance technology has on the banking industry (Del Gaudio et al., Citation 2021), indicating that there is a connection between digital finance technology and the banking sector, particularly in terms of financial stability and accessibility. Mobile ...
Financial technology and the future of banking
This paper presents an analytical framework that describes the business model of banks. It draws on the classical theory of banking and the literature on digital transformation. It provides an explanation for existing trends and, by extending the theory of the banking firm, it illustrates how financial intermediation will be impacted by innovative financial technology applications. It further ...
How Does the Digital Transformation of Banks Improve Efficiency and
The research results show that the digital transformation of banks has improved efficiency and promoted the ESG performance of commercial banks. At the same time, executives' innovation consciousness and technical background have played a positive regulatory role in banks' digital transformation to promote bank efficiency and ESG. The main ...
Accelerating digital transformation in banking
The banking industry is in a digital arms race. In 2018, banks globally plan to invest US$9.7 billion to enhance their digital banking capabilities in the front office alone. 1 For many retail banks, online and mobile channels have become as important—if not more important—than branches and ATMs.
Why most digital banking transformations fail—and how to flip the odds
Our research suggests that at least 50 percent of employees involved in the transformation should be in-house—and that risks increase significantly when 70 percent or more of the employees involved in the transformation are outsourced. 5 To ensure the success of their digital programs, traditional banks need to refine their employee value ...
Emerging markets leap forward in digital banking innovation and
Between 2017 and 2021, the share of consumers in Asia-Pacific emerging markets actively using digital banking increased sharply, rising 33 percentage points from 54 percent in 2017 to 88 percent in 2021. The level of digital adoption among consumers in developed Asia-Pacific markets has remained stable at approximately 90 percent (Exhibit 1 ...
(PDF) Components Affecting Intention to Use Digital Banking Among
Digital banking, as a new concept in electronic banking, aims to enrich the standards of online banking and mobile banking services by integrating digital technologies, for example, strategic ...
Digital Transformation and Strategy in the Banking Sector: Evaluating
Digital transformation in the banking sector is a continuous process that affects both the external and internal environment by redesigning internal processes and existing methods. There are many reasons that digital transformation takes place, such as servicing remote areas without physical branches, differentiation from competitors or reduction of operating costs. In any case, there are a ...
The impact of digital transformation of commercial banks on household
Scholars have focused on the digital transformation of commercial banks, yet there remains a lack of systematic and integrative research at the micro-level of household finance. This article uses data from the China Household Finance Survey (CHFS) and the Digital Transformation Index of Chinese Commercial Banks from Peking University. It employs empirical methods such as mechanism analysis and ...
Digital Transformation and Strategy in the Banking Sector: Evaluating
1. Introduction. The modern, ever-changing technological environment forces all economic units to undergo digital transformation. Digital transformation has dual functions in that it enables banking organizations to offer new service channels through new electronic platforms (e-banking, virtual banking) and service points (e-branch stores, POS) and also reduces their operating costs by ...
TymeBank Case Study: The Customer Impact of Inclusive Digital Banking
This case study presents insights from customer research with TymeBank clients that bolsters CGAP's hypotheses around how digital banks can support the mission of financial inclusion. As a fully digital South African bank that disproportionately serves low-income rural customers, TymeBank has created a suite of basic products that cater to ...
The future of digital money is coming
The paper, Central Bank Digital Currency and the Future of Digital Money in Australia (Paper) (available here), summarises RBA and Treasury research to date and sets out a roadmap for future work ...
Negative Emotions on A Digital Bank Brand: How Do Scandals Impact Brand
This research's objective is to contemplate the impact of negative emotions generated due to scandals in the brand love of a digital bank, while considering the role that brand engagement and consumer-based brand authenticity plays in a well-known digital bank brand. Data was gathered from online survey to a 150 minimum of respondents. Tests to ensure the validity and reliability of the data ...
Research Guides: Banking History: Central Banking and the Currency
This period, marked by numerous banking crises and reforms, played a crucial role in shaping the modern banking system we know today. To unify the states during the nation's formative years, the government took measures to standardize banking practices. One major step was the National Bank Act of 1863, which established a national currency.
What We Know About Digital Inclusion
Digital exclusion is a public policy issue because it has become a major barrier to accessing opportunities (e.g. work) and accessing services (e.g. health, education, benefits, banking). The term 'digital divide' conveys the gap between those who find it easy or affordable to engage online, and those who don't; and the gap in ...
Bank of Canada Plans to Scale Down Work on Digital Loonie
The Bank of Canada said Thursday that it's planning to shift focus from a central bank digital currency to "broader payments system research and policy development.". The bank "is scaling down its work on a retail central bank digital currency," spokesman Paul Badertscher said by email; BOC "has undertaken significant research towards understanding the implications of a retail ...
Issue 123 of Agent Update
Making Tax Digital (MTD) for Income Tax will be introduced from April 2026, when self employed individuals and landlords with gross income from self-employment and property over £50,000 will be ...
IMAGES
COMMENTS
the search terms used were ("digital banking" OR "digital technology in banking"). 2. Stage 1 - Selection Process: In this stage, all the research articles produced from the automated
About the survey. The Deloitte Center for Financial Services conducted the Digital Banking Survey in March 2021. The survey was fielded to about 3,000 US consumers by an independent research firm. All data is weighted to be representative of the banking population.
Digital payments are online resources and payment techniques used to exchange value over the Internet. Digital payments include credit cards, e-cash, internet banking, mobile banking, QR code payment, and e-check (Effah, 2016; Yaokumah et al., 2017). In terms of payment, Consumers can use their smartphones to make in-store purchases.
Digital banking, digital management and payment services, and digital wallets are studied ... For example, recent research is starting to analyse how digital wallets can affect the financial stability and awareness of the user, or if it impulses more purchases (Lee et al., 2022). Additionally, from the weight analysis, we can see that although ...
Digital transformation is the use of new and fast changing digital technology to transform business activities, competencies, and business models. Virtually all modern electronics, such as computers and mobile phones, are digital i.e., they use information in the form of numeric code.
To thrive in the new digital environment, banks will need to rearticulate their value proposition, bearing in mind the power of simultaneously simplifying and upgrading the customer experience and creating value through data. Each bank should prioritize a retail business—or, depending on capital resources and competitive strengths, multiple ...
Every aspect of life has been affected by digitization, and the use of digital technologies to deliver banking services has increased significantly. The purpose of this study was to give a thorough review and pinpoint the intellectual framework of the field of research of the digital banking transformation (DBT). This study employed bibliometric and network analysis to map a network in a ...
This research aims to fill this gap by uncovering empirical insights of digital-only banking usage from customer experience factors. This study focuses on young customers; Gen Y and Gen Z (Gen Y is represented by 17 - 25 years old users, and 26 - 35 year-old users are presenting Gen Z. In Indonesia, the minimum age of digital banking users is ...
This study aims to demonstrate digital banking's influence on customers' evaluation of service experience and develop a framework identifying the most significant variables of digital banking that influence the financial performance of banks.,This structured review of literature, guided with the preferred reporting items for systematic ...
From 2015 to 2019, t he digital banking research trend grew . positively and slowed down in 2020 and 2021. Case studies, experiments, and literature .
Researchers have therefore empirically examined the impact that the diffusion of digital finance technology has on the banking industry (Del Gaudio et al., Citation 2021), indicating that there is a connection between digital finance technology and the banking sector, particularly in terms of financial stability and accessibility. Mobile ...
This paper presents an analytical framework that describes the business model of banks. It draws on the classical theory of banking and the literature on digital transformation. It provides an explanation for existing trends and, by extending the theory of the banking firm, it illustrates how financial intermediation will be impacted by innovative financial technology applications. It further ...
The research results show that the digital transformation of banks has improved efficiency and promoted the ESG performance of commercial banks. At the same time, executives' innovation consciousness and technical background have played a positive regulatory role in banks' digital transformation to promote bank efficiency and ESG. The main ...
The banking industry is in a digital arms race. In 2018, banks globally plan to invest US$9.7 billion to enhance their digital banking capabilities in the front office alone. 1 For many retail banks, online and mobile channels have become as important—if not more important—than branches and ATMs.
Our research suggests that at least 50 percent of employees involved in the transformation should be in-house—and that risks increase significantly when 70 percent or more of the employees involved in the transformation are outsourced. 5 To ensure the success of their digital programs, traditional banks need to refine their employee value ...
Between 2017 and 2021, the share of consumers in Asia-Pacific emerging markets actively using digital banking increased sharply, rising 33 percentage points from 54 percent in 2017 to 88 percent in 2021. The level of digital adoption among consumers in developed Asia-Pacific markets has remained stable at approximately 90 percent (Exhibit 1 ...
Digital banking, as a new concept in electronic banking, aims to enrich the standards of online banking and mobile banking services by integrating digital technologies, for example, strategic ...
Digital transformation in the banking sector is a continuous process that affects both the external and internal environment by redesigning internal processes and existing methods. There are many reasons that digital transformation takes place, such as servicing remote areas without physical branches, differentiation from competitors or reduction of operating costs. In any case, there are a ...
Scholars have focused on the digital transformation of commercial banks, yet there remains a lack of systematic and integrative research at the micro-level of household finance. This article uses data from the China Household Finance Survey (CHFS) and the Digital Transformation Index of Chinese Commercial Banks from Peking University. It employs empirical methods such as mechanism analysis and ...
1. Introduction. The modern, ever-changing technological environment forces all economic units to undergo digital transformation. Digital transformation has dual functions in that it enables banking organizations to offer new service channels through new electronic platforms (e-banking, virtual banking) and service points (e-branch stores, POS) and also reduces their operating costs by ...
This case study presents insights from customer research with TymeBank clients that bolsters CGAP's hypotheses around how digital banks can support the mission of financial inclusion. As a fully digital South African bank that disproportionately serves low-income rural customers, TymeBank has created a suite of basic products that cater to ...
The paper, Central Bank Digital Currency and the Future of Digital Money in Australia (Paper) (available here), summarises RBA and Treasury research to date and sets out a roadmap for future work ...
This research's objective is to contemplate the impact of negative emotions generated due to scandals in the brand love of a digital bank, while considering the role that brand engagement and consumer-based brand authenticity plays in a well-known digital bank brand. Data was gathered from online survey to a 150 minimum of respondents. Tests to ensure the validity and reliability of the data ...
This period, marked by numerous banking crises and reforms, played a crucial role in shaping the modern banking system we know today. To unify the states during the nation's formative years, the government took measures to standardize banking practices. One major step was the National Bank Act of 1863, which established a national currency.
Digital exclusion is a public policy issue because it has become a major barrier to accessing opportunities (e.g. work) and accessing services (e.g. health, education, benefits, banking). The term 'digital divide' conveys the gap between those who find it easy or affordable to engage online, and those who don't; and the gap in ...
The Bank of Canada said Thursday that it's planning to shift focus from a central bank digital currency to "broader payments system research and policy development.". The bank "is scaling down its work on a retail central bank digital currency," spokesman Paul Badertscher said by email; BOC "has undertaken significant research towards understanding the implications of a retail ...
Making Tax Digital (MTD) for Income Tax will be introduced from April 2026, when self employed individuals and landlords with gross income from self-employment and property over £50,000 will be ...