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Nonprofit Business Plan Template

Download our Non-Profit Business Plan and create a business plan for your non-profit!

Updated September 24, 2023 Written by Josh Sainsbury | Reviewed by Brooke Davis

Running a successful non-profit organization is challenging. A business plan is one tool that helps steer your organization in the right direction. It clearly articulates your goals and details how to accomplish them.

It also shows external stakeholders that you’re serious about your non-profit and reassures them that they can work with you or provide you with funding.

This guide helps you understand how to write a non-profit business plan and includes a free template to help you get started.

Why You Need a Business Plan for Your Non-profit Business

How to write a business plan for a non-profit, non-profit business plan example.

A business plan is a roadmap. It shows where your organization is now, where you want to go, and how to get there.

Typically, a non-profit business plan spans the upcoming three to five years. Every non-profit organization should have a business plan, regardless of size or financial status. It helps you:

• Stay organized
• Identify essential stakeholders in your organization
• Understand the feasibility of your work
• Attract volunteers and an administrative board
• Uncover new opportunities

A non-profit business plan is also an essential document for securing funding. If you hope to get significant donations or grants, you must show donors or grantmakers your goals and objectives.

They want proof that your organization will achieve its goals, and there’s no better way to reassure them than with a clear, concise business plan.

Writing a business plan is easy if you take it step-by-step and use a template to create each section. As you write, keep your target audience in mind: How do you want them to respond to this business plan?

1. Executive Summary

The executive summary gives a general outline of your entire business plan. It gives the reader a clear idea of what to expect in the rest of the document. An executive summary also contains enough information so that someone who doesn’t have the time to read your entire business plan can get a sense of your organization, goals, and methods.

In your executive summary, cover what your non-profit does, the basic need you address, and why that need exists. Most importantly, explain how your organization plans to meet the demand. This first section of your business plan concisely tells your story. Your goal in crafting it should be to sum up the whole document while convincing the reader to keep reading.

As this section is a general summary of the rest of your business plan, it helps to write the executive summary last.

2. Management Team

The second section in your non-profit business plan covers your management team or organizational structure. Here, you explain who runs your organization and what their tasks are. You should also mention which type of non-profit you are (501(c)(3), fraternal beneficiary, horticultural, labor, etc.).

In addition to discussing your management team or board of directors, mention if your organization has employees, utilizes volunteers, or both.

If you have a facility dedicated to running your non-profit, here is the place to describe it. Noting your previous successes in this section may help convince donors to fund you.

If you are a new organization, use this section to describe your vision and how you’ll use practical methods to solve real problems.

3. Products and Services

In the products and services section, discuss your plans for achieving your goals. Describe, in detail, the needs of your community that your organization addresses.

Then, document how you will meet those needs. Do you create and offer products that improve lives? Do you run programs that provide needed services and support? Be explicit about what you do and how it helps people in need.

When describing your products and services, use numbers. For instance, if you run a food pantry, provide statistics about food insecurity in your area. Mention your daily capacity for distributing food based on your expected number of donations.

Also, include information about the people administering your products and services. Who works at your food pantry? Who organizes the donations and assigns volunteers?

This section should contain specific and concrete facts about your non-profit’s work, as these numbers will help convince donors and partners to fund or work with you.

4. Customers and Marketing

Your non-profit business plan should contain a marketing strategy. In the customers and marketing section, describe how you promote your efforts and be specific. Some common types of non-profit marketing channels include:

• Printing and distributing promotional materials
• Online marketing
• Social media posts
• Email newsletters
• Maintaining and updating a website
• Marketing partnerships
• Fundraisers
• Outreach events

If you’re a new non-profit and haven’t started marketing, mention your plan. State the scope of your marketing efforts, including your target demographics and whether your strategy is local, national, or international.

In addition to marketing methods, this section of your business plan should iterate your messaging.

What type of language will your campaigns focus on? Do you have critical slogans, logos, or other brand assets you plan to use? If not, how will you develop those assets? If you’ve done a marketing analysis, include it in this section.

5. SWOT Analysis

SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. A SWOT analysis is a critical part of any business plan, whether for-profit or non-profit. SWOT is a strategic framework that helps you identify your vital areas and room for improvement.

To find your strengths , ask what your organization does well. Which unique resources do you have that you can draw on? Also, evaluate what competitors or other organizations might see as your strengths.

To find your weaknesses , ask what your organization can improve upon. Which resources are you lacking? What might external stakeholders identify as your weaknesses?

To find opportunities , look at the trends in your field upon which you might capitalize. Opportunities usually come from outside your organization and require a forward-thinking mindset.

To find threats , think about what could harm your non-profit. What is your competition doing better than you are? Which external factors may hurt your operations?

6. Financials

Your non-profit cannot operate without funding. Your financial section covers how you plan to pay for everything you need. This section is essential because you can’t carry out your other activities without a solid funding source.

Mention your current financial status, including assets and liabilities. Also, include essential financial documents such as income statements, a cash flow sheet, and a balance sheet.

What else should go in your non-profit business plan’s financial section? Be sure to highlight:

• Your fundraising plan
• Grants you’ve received or a plan for applying for grants
• Potential obstacles to gathering funding and proposed solutions
• What you’ll do with surplus donations
• Startup costs if you’re not established yet

You cannot give too much financial information, so always include anything you think might be relevant. Your potential partners and donors want a clear picture of your financial situation.

7. Operations

Explain how you plan to carry out your programs or provide your services in your operations section. Your products and services section is the “what,” and your operations section is the “how.”

Retake the food pantry example. You’ve already described what it is using numbers and statistical data; now, you explain how it runs.

Is it open every day, and for how long? Where and from whom will you collect food donations? Are there any goods you will not accept? Can you hold food drives with schools, churches, or other organizations? What rules will you have about distributing food for volunteers and the recipients?

As you develop your operations strategy, ask yourself, “How.” Keep asking until you have a clear, detailed plan that describes your work. Don’t forget to include a sub-section about your team, volunteers, or the people carrying out your operations.

Their strengths will also keep your non-profit running, so you should mention them in your business plan.

8. Appendix

The appendix of your non-profit business plan is where you attach additional documents that your readers may find helpful. Charts, data, or lists typically go in the appendix. Add any information that seems too lengthy or complex to read in the body of your business plan.

Some examples of appendix documents include:

• List your board of directors
• Status letter from the IRS
• Balance sheets
• Management flow chart
• Budget for the current fiscal year
• Market analysis

With an appendix, you don’t have to be as concerned about structure as you are with the body of the business plan. Think of it as a reference section for your readers.

A sample business plan already has the structure for you; you have to fill in each section with the relevant information.

Writing a non-profit business plan is simpler when you work from a template. Download our free PDF or Word template and fill it out independently.

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The Ultimate Guide to Writing a Nonprofit Business Plan

A business plan can be an invaluable tool for your nonprofit. Even a short business plan pushes you to do research, crystalize your purpose, and polish your messaging. This blog shares what it is and why you need it, ten steps to help you write one, and the dos and don’ts of creating a nonprofit business plan.

Nonprofit business plans are dead — or are they?

For many nonprofit organizations, business plans represent outdated and cumbersome documents that get created “just for the sake of it” or because donors demand it.

But these plans are vital to organizing your nonprofit and making your dreams a reality! Furthermore, without a nonprofit business plan, you’ll have a harder time obtaining loans and grants , attracting corporate donors, meeting qualified board members, and keeping your nonprofit on track.

Even excellent ideas can be totally useless if you cannot formulate, execute, and implement a strategic plan to make your idea work. In this article, we share exactly what your plan needs and provide a nonprofit business plan template to help you create one of your own.

What is a Nonprofit Business Plan?

A nonprofit business plan describes your nonprofit as it currently is and sets up a roadmap for the next three to five years. It also lays out your goals and plans for meeting your goals. Your nonprofit business plan is a living document that should be updated frequently to reflect your evolving goals and circumstances.

A business plan is the foundation of your organization — the who, what, when, where, and how you’re going to make a positive impact.

The best nonprofit business plans aren’t unnecessarily long. They include only as much information as necessary. They may be as short as seven pages long, one for each of the essential sections you will read about below and see in our template, or up to 30 pages long if your organization grows.

Why do we need a Nonprofit Business Plan?

Regardless of whether your nonprofit is small and barely making it or if your nonprofit has been successfully running for years, you need a nonprofit business plan. Why?

When you create a nonprofit business plan, you are effectively creating a blueprint for how your nonprofit will be run, who will be responsible for what, and how you plan to achieve your goals.

Your nonprofit organization also needs a business plan if you plan to secure support of any kind, be it monetary, in-kind , or even just support from volunteers. You need a business plan to convey your nonprofit’s purpose and goals.

It sometimes also happens that the board, or the administration under which a nonprofit operates, requires a nonprofit business plan.

To sum it all up, write a nonprofit business plan to:

• Layout your goals and establish milestones.
• Better understand your beneficiaries, partners, and other stakeholders.
• Assess the feasibility of your nonprofit and document your fundraising/financing model.
• Attract investment and prove that you’re serious about your nonprofit.
• Attract a board and volunteers.
• Position your nonprofit and get clear about your message.
• Force you to research and uncover new opportunities.
• Iron out all the kinks in your plan and hold yourself accountable.

Before starting your nonprofit business plan, it is important to consider the following:

• Who is your audience?  E.g. If you are interested in fundraising, donors will be your audience. If you are interested in partnerships, potential partners will be your audience.
• What do you want their response to be? Depending on your target audience, you should focus on the key message you want them to receive to get the response that you want.

10-Step Guide on Writing a Business Plan for Nonprofits

Note: Steps 1, 2, and 3 are in preparation for writing your nonprofit business plan.

Step 1: Data Collection

Before even getting started with the writing, collect financial, operating, and other relevant data. If your nonprofit is already in operation, this should at the very least include financial statements detailing operating expense reports and a spreadsheet that indicates funding sources.

If your nonprofit is new, compile materials related to any secured funding sources and operational funding projections, including anticipated costs.

Step 2: Heart of the Matter

You are a nonprofit after all! Your nonprofit business plan should start with an articulation of the core values and your mission statement . Outline your vision, your guiding philosophy, and any other principles that provide the purpose behind the work. This will help you to refine and communicate your nonprofit message clearly.

Your nonprofit mission statement can also help establish your milestones, the problems your organization seeks to solve, who your organization serves, and its future goals.

Check out these great mission statement examples for some inspiration. For help writing your statement, download our free Mission & Vision Statements Worksheet .

Step 3: Outline

Create an outline of your nonprofit business plan. Write out everything you want your plan to include (e.g. sections such as marketing, fundraising, human resources, and budgets).

An outline helps you focus your attention. It gives you a roadmap from the start, through the middle, and to the end. Outlining actually helps us write more quickly and more effectively.

An outline will help you understand what you need to tell your audience, whether it’s in the right order, and whether the right amount of emphasis is placed on each topic.

Pro tip: Use our Nonprofit Business Plan Outline to help with this step! More on that later.

Step 4: Products, Programs, and Services

In this section, provide more information on exactly what your nonprofit organization does.

• What products, programs, or services do you provide?
• How does your nonprofit benefit the community?
• What need does your nonprofit meet and what are your plans for meeting that need?

E.g. The American Red Cross carries out its mission to prevent and relieve suffering with five key services: disaster relief, supporting America’s military families, lifesaving blood, health and safety services, and international service.

Don’t skimp out on program details, including the functions and beneficiaries. This is generally what most readers will care most about.

However, don’t overload the reader with technical jargon. Try to present some clear examples. Include photographs, brochures, and other promotional materials.

Step 5: Marketing Plan

A marketing plan is essential for a nonprofit to reach its goals. If your nonprofit is already in operation, describe in detail all current marketing activities: any outreach activities, campaigns, and other initiatives. Be specific about outcomes, activities, and costs.

If your nonprofit is new, outline projections based on specific data you gathered about your market.

This will frequently be your most detailed section because it spells out precisely how you intend to carry out your business plan.

• Describe your market. This includes your target audience, competitors, beneficiaries, donors, and potential partners.
• Include any market analyses and tests you’ve done.
• Outline your plan for reaching your beneficiaries.
• Outline your marketing activities, highlighting specific outcomes.

Step 6: Operational Plan

An operational plan describes how your nonprofit plans to deliver activities. In the operational plan, it is important to explain how you plan to maintain your operations and how you will evaluate the impact of your programs.

The operational plan should give an overview of the day-to-day operations of your organization such as the people and organizations you work with (e.g. partners and suppliers), any legal requirements that your organization needs to meet (e.g. if you distribute food, you’ll need appropriate licenses and certifications), any insurance you have or will need, etc.

In the operational plan, also include a section on the people or your team. Describe the people who are crucial to your organization and any staff changes you plan as part of your business plan.

Pro tip: If you have an organizational chart, you can include it in the appendix to help illustrate how your organization operates. Learn more about the six types of nonprofit organizational charts and see them in action in this free e-book . 

Step 7: Impact Plan

For a nonprofit, an impact plan is as important as a financial plan. A nonprofit seeks to create social change and a social return on investment, not just a financial return on investment.

Your impact plan should be precise about how your nonprofit will achieve this step. It should include details on what change you’re seeking to make, how you’re going to make it, and how you’re going to measure it.

This section turns your purpose and motivation into concrete accomplishments your nonprofit wants to make and sets specific goals and objectives.

These define the real bottom line of your nonprofit, so they’re the key to unlocking support. Funders want to know for whom, in what way, and exactly how you’ll measure your impact.

Answer these in the impact plan section of your business plan:

• What goals are most meaningful to the people you serve or the cause you’re fighting for?
• How can you best achieve those goals through a series of specific objectives?

E.g. “Finding jobs for an additional 200 unemployed people in the coming year.”

Step 8: Financial Plan

This is one of the most important parts of your nonprofit business plan. Creating a financial plan will allow you to make sure that your nonprofit has its basic financial needs covered.

Every nonprofit needs a certain level of funding to stay operational, so it’s essential to make sure your organization will meet at least that threshold.

To craft your financial plan:

• Outline your nonprofit’s current and projected financial status.
• Include an income statement, balance sheet , cash flow statement, and financial projections.
• List any grants you’ve received, significant contributions, and in-kind support.
• Include your fundraising plan .
• Identify gaps in your funding, and how you will manage them.
• Plan for what will be done with a potential surplus.
• Include startup costs, if necessary.

If your nonprofit is already operational, use established accounting records to complete this section of the business plan.

Knowing the financial details of your organization is incredibly important in a world where the public demands transparency about where their donations are going.

Pro tip : Leverage startup accelerators dedicated to nonprofits that can help you with funding, sponsorship, networking, and much more.

Step 9: Executive Summary

Normally written last but placed first in your business plan, your nonprofit executive summary provides an introduction to your entire business plan. The first page should describe your non-profit’s mission and purpose, summarize your market analysis that proves an identifiable need, and explain how your non-profit will meet that need.

The Executive Summary is where you sell your nonprofit and its ideas. Here you need to describe your organization clearly and concisely.

Make sure to customize your executive summary depending on your audience (i.e. your executive summary page will look different if your main goal is to win a grant or hire a board member).

Step 10: Appendix

Include extra documents in the section that are pertinent to your nonprofit: organizational chart , current fiscal year budget, a list of the board of directors, your IRS status letter, balance sheets, and so forth.

The appendix contains helpful additional information that might not be suitable for the format of your business plan (i.e. it might unnecessarily make it less readable or more lengthy).

Do’s and Dont’s of Nonprofit Business Plans – Tips

• Write clearly, using simple and easy-to-understand language.
• Get to the point, support it with facts, and then move on.
• Include relevant graphs and program descriptions.
• Include an executive summary.
• Provide sufficient financial information.
• Customize your business plan to different audiences.
• Stay authentic and show enthusiasm.
• Make the business plan too long.
• Use too much technical jargon.
• Overload the plan with text.
• Rush the process of writing, but don’t drag it either.
• Gush about the cause without providing a clear understanding of how you will help the cause through your activities.
• Keep your formatting consistent.
• Use standard 1-inch margins.
• Use a reasonable font size for the body.
• For print, use a serif font like Times New Roman or Courier. For digital, use sans serifs like Verdana or Arial.
• Start a new page before each section.
• Don’t allow your plan to print and leave a single line on an otherwise blank page.
• Have several people read over the plan before it is printed to make sure it’s free of errors.

Nonprofit Business Plan Template

To help you get started we’ve created a nonprofit business plan outline. This business plan outline will work as a framework regardless of your nonprofit’s area of focus. With it, you’ll have a better idea of how to lay out your nonprofit business plan and what to include. We have also provided several questions and examples to help you create a detailed nonprofit business plan.

Download Your Free Outline

At Donorbox, we strive to make your nonprofit experience as productive as possible, whether through our donation software  or through our advice and guides on the  Nonprofit Blog . Find more free, downloadable resources in our Library .

Many nonprofits start with passion and enthusiasm but without a proper business plan. It’s a common misconception that just because an organization is labeled a “nonprofit,” it does not need to operate in any way like a business.

However, a nonprofit is a type of business, and many of the same rules that apply to a for-profit company also apply to a nonprofit organization.

As outlined above, your nonprofit business plan is a combination of your marketing plan , strategic plan, operational plan, impact plan, and financial plan. Remember, you don’t have to work from scratch. Be sure to use the nonprofit business plan outline we’ve provided to help create one of your own. 

It’s important to note that your nonprofit should not be set in stone—it can and should change and evolve. It’s a living organism. While your vision, values, and mission will likely remain the same, your nonprofit business plan may need to be revised from time to time. Keep your audience in mind and adjust your plan as needed.

Finally, don’t let your plan gather dust on a shelf! Print it out, put up posters on your office walls, and read from it during your team meetings. Use all the research, data, and ideas you’ve gathered and put them into action!

If you want more help with nonprofit management tips and fundraising resources, visit our Nonprofit Blog . We also have dedicated articles for starting a nonprofit in different states in the U.S., including Texas , Minnesota , Oregon , Arizona , Illinois , and more.

Learn about our all-in-one online fundraising tool, Donorbox, and its simple-to-use features on the website here .

Raviraj heads the sales and marketing team at Donorbox. His growth-hacking abilities have helped Donorbox boost fundraising efforts for thousands of nonprofit organizations.

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Home > Business Plan Templates > 10-Part Nonprofit Business Plan Template (With Examples)

10-Part Nonprofit Business Plan Template (With Examples)

Mar 26, 2024 | Business Plan Templates

Table of Contents

Does a Nonprofit Need a Business Plan?

Yes. A nonprofit needs a business plan just as much as any for-profit enterprise. A business plan for a nonprofit organisation serves several critical purposes: it outlines the mission and vision, sets clear goals and objectives, and details the strategies for achieving them. Additionally, it plays a vital role in securing funding from donors, grants, and other sources by demonstrating the organisation’s potential for impact and sustainability.

A well-crafted business plan helps nonprofits to effectively allocate resources, manage risks, and measure progress towards their goals. It also provides a roadmap for growth and development, ensuring that the organisation remains focused and aligned with its core values and objectives.

In essence, a business plan is indispensable for a nonprofit organisation’s success, guiding its efforts to make a meaningful difference in its community.

So, without further ado, here is our nonprofit business plan template!

1. Executive Summary

The executive summary provides a concise overview of your nonprofit organisation and summarises the main aspects of your plan. Although it comes first in your business plan, you might find it easier to write this part last, ensuring it captures all the important points from the rest of your document.

Introduction

Begin with a brief introduction to your organisation. What is its name? What causes does it support? Whether you’re focusing on environmental conservation, community development, etc., make it compelling and engaging.

Example: The Helping Hands Foundation is a nonprofit organisation committed to uplifting disadvantaged communities through access to quality education, healthcare, and basic amenities.

Organisation Overview

Here, provide a high-level summary of your organisation. Discuss the core activities and why the work is crucial. Include the types of services offered and any significant initiatives.

Example : Our organisation mainly operates in rural areas, where we undertake various community development projects and run a healthcare centre and a school.

Mission and Vision Statement

Write your Nonprofit’s mission and vision statement. This should communicate your organisation’s purpose, its strategic goals, and its commitment to the cause.

Example: Our mission is to empower underprivileged communities by providing education, healthcare services, and resources that foster a sustainable livelihood. Our vision is to create an equitable world where every individual has access to basic human rights and opportunities needed for personal and communal growth.

Geographic Reach and Accessibility

Discuss where your nonprofit operates, explaining where you have the most significant presence or impact and the communities you are serving in those regions.

Example: The Helping Hands Foundation currently extends its services to the marginalised communities in two rural towns in Montana, reaching over 5,000 individuals directly.

Service Type

Explain the kind of work your nonprofit does. Whether you provide direct services, advocacy, research, etc., describe in detail.

Example: We offer direct services, including running a healthcare centre that provides basic medical services and a school that offers quality education from Kindergarten to 5th grade. We also have several livelihood programs that equip adults with skills to earn a living.

Key Goals and Objectives

Outline what you’re striving for in the short and long term. These should be SMART (Specific, Measurable, Achievable, Realistic, and Time-bound) goals.

Example: Our main goal for the coming year is to expand our services into two more towns and to increase our direct beneficiaries by 20%. In the long term, we aim to establish a network of schools and healthcare centres across Montana.

2. Programs and Services

This section provides the reader with a detailed understanding of your organisation’s specific programs and services, their purpose, and their impact.

Program Definition and Theme

Describe the programs or services your organisation offers in detail. Explain the principles guiding these programs and the kind of expertise involved.

Example: We run three main programs: the Community Health Initiative, the Learning Support Program, and the Adult Skill-building Program. Each of these programs follows a participatory model, where community members are active participants, ensuring culturally and contextually relevant interventions.

Service Range

Enumerate the range of services you offer under each program. Highlight key elements and features of these services.

Example: The Community Health Initiative includes services like regular medical check-ups, basic treatments, immunisations, and health awareness workshops. The Learning Support Program offers a comprehensive curriculum, while the Skill-building Program offers vocational classes in various trades.

Beneficiary Analysis

Describe who benefits from your programs or services, detailing how they are chosen and why they are the focus of your efforts.

Example: Our beneficiaries predominantly include underserved individuals and families from the marginalised communities in rural Montana. The selection is made based on household income, with priority given to those below the poverty line. We focus on these groups because we believe that providing them with access to healthcare, quality education, and skill-building can lead to a significant upliftment.

3. History and Governance

This section provides a glimpse into the historical background of your nonprofit and an insight into its governance structure.

Legal Status and Structure

Specify the legal status of your nonprofit. Is it a nonprofit corporation, a public charity, a private foundation, or another type of legal entity? Why was this type chosen?

Example: The Helping Hands Foundation is a Public Charity under section 501(c)(3) of the IRS code. This structure allows us to accept donations, contributions, and gifts that are tax-deductible for donors, which is beneficial in raising funds for our cause.

Board of Directors

Introduce your board of directors briefly, highlighting their experience and roles. Point out their key contributions to the organisation.

Example: Our board comprises five dedicated members, including a physician, an educator, a social worker, a business entrepreneur, and a legal professional, each offering expertise in their respective fields to help guide and govern our organisation.

Key Milestones

Highlight significant milestones in your organisation’s history to show the progress and impact over time.

Example : Founded in 2015, the Helping Hands Foundation started as a health outreach program serving a single community. By 2017, we expanded our services to education, and in 2019 added our Adult Skill-building Program. We’re now serving multiple communities across Montana and have positively impacted over 5,000 lives directly.

4. Business Model

This section will outline how the nonprofit organisation functions and generates revenue to support its mission and programs.

Main Income Sources

Discuss your nonprofit’s main sources of income. These could include individual and corporate donations, grants, fundraising events, service fees, etc.

Example: Our main income sources include individual donations, corporate partnerships, and grants. We also generate revenue through our annual charity run – “Run for Help”.

Planned Collaborations/ Partnerships

Discuss any planned collaborations or partnerships. These could be with other nonprofit organisations, for-profit businesses, government institutions, etc.

Example: We are planning to partner with local businesses for some of our skill-building programs. These businesses will not only provide practical training but also potential job placements for our beneficiaries.

Special Projects

If there are any special projects or initiatives planned that will bring substantial funds or support to the organisation, detail them.

Example: We plan to launch a “Sponsor a Child’s Education” initiative that encourages donors to cover educational expenses for a specific child for a period of one year.

5. Market Analysis

This section provides an understanding of the broader context in which your nonprofit operates, including the current need, target beneficiaries, and competitive landscape.

Current Community Need

Describe the current community need that your nonprofit is addressing. Use data and real examples to illustrate the need.

Example: According to the latest census, the rural parts of Montana that we serve have 35% of the population living below the poverty line. Lack of access to quality healthcare, education, and job opportunities persist as significant challenges.

Beneficiary/ Constituency Analysis

Detail the demographic, geographic, socioeconomic, and other relevant characteristics of the people your organisation serves.

Example: Our primary beneficiaries are families living below the poverty line, struggling with limited access to education, healthcare, and employment opportunities. They present a diverse age group, from children requiring educational support to adults needing vocational training.

Related Organisations and Competitive Analysis

Identify other nonprofit organisations working on similar issues, examine their approach, and highlight what sets your organisation apart.

Example: While other nonprofits in the region primarily focus on either healthcare or education, The Helping Hands Foundation sets itself apart by offering a holistic approach – providing access to healthcare, quality education, and skill-building programs for sustainable livelihoods.

Positioning and Strategy

Explain how your nonprofit is positioned in response to the need, target beneficiaries, and competitive landscape. Describe your strategy to deliver your mission.

Example: Our organisation is positioned as an all-encompassing solution for the challenges faced by our target community. Our strategy involves a holistic, participatory approach that acknowledges and works around the cultural and contextual realities of the community.

6. Public Relations and Fundraising Strategy

This section deals with how you plan to generate awareness about your organisation’s purpose and work, as well as how you plan to solicit donations.

PR Strategy

Outline your strategy to garner visibility and positive coverage in the media and community.

Example: Our PR strategy includes issuing press releases about milestone achievements, hosting town hall meetings to engage community members, and inviting local influencers or media to cover our key events and initiatives.

Fundraising Plan

Describe your approach to raising funds. This may include details of fundraising events, online campaigns, donor recognition strategies, and plans to apply for grants.

Example: We plan to conduct an annual charity run event, “Run for Help”, which is our major fundraiser. We also run online crowdfunding campaigns around specific causes like “Back-to-School” and “Vaccinate a Village”. We acknowledge our generous donors through a ‘wall of fame’ on our website and an annual appreciation dinner.

Community Engagement/ Volunteer Plans

Discuss how you plan to engage community members and volunteers in your work. This can bring additional resources to your organisation through volunteer time and word-of-mouth advertising.

Example: We welcome community members to volunteer in our learning centres, health camps, and other initiatives. We also encourage volunteer involvement in event organisation, fundraising, and spreading the word about our work.

7. Operations

This is where you’ll outline how your nonprofit will function day-to-day, including details about staff recruitment, facility needs, technology, and overall operational flow.

Team Recruitment and Roles

Describe how you plan to staff your nonprofit. This includes the roles you require, criteria for each position, expected number of hires you plan to make per year, and any recruiting strategies.

Example: We plan to hire qualified professionals for roles like Program Managers, Field Coordinators, and Fundraising Coordinators. We also rely on volunteers to help us in various capacities. We actively participate in job fairs and conduct regular recruitment drives to find passionate and committed individuals for our team.

Board Composition and Roles

Discuss the current and expected composition of your board. What roles do they play in your nonprofit, and how often do they meet?

Example: Our board comprises five members, specialising in different areas like healthcare education, legalities, business, and social work. They meet quarterly to review our progress and annual plan. They are instrumental in providing strategic direction to our organisation.

Technology Needs

What kind of technology does your nonprofit require to function seamlessly? This might include software for managing donor data, a website for online presence, project management tools, etc.

Example: We use a donor management software to streamline our fundraising efforts, an accounting software to track our income and expenses, and social media platforms to reach out to our followers and prospective donors.

Facility Needs (If Applicable)

What are your facility needs? Do you need an office space, a storage room, a community centre, etc.?

Example: We currently operate from a rented office space in downtown Montana. Due to the expansion of our programs, we plan to rent additional storage space for our education and healthcare supplies.

8. Marketing and Communications Strategy

This section involves how the nonprofit plans to market its programs and services to its beneficiaries and prospective donors.

Marketing and Outreach

Describe how you plan to increase awareness of your nonprofit in the community you serve, among potential donors, and the public in general.

Example: We plan to conduct regular community awareness programs in schools and public places to educate people about our work. Also, we use digital marketing channels like social media, email newsletter, and our website to increase our visibility among potential donors.

Website and Social Media

Discuss your organisation’s online presence. This may include details about your website, blog, and social media accounts.

Example: Our website provides comprehensive information about our programs, stories of impact, and ways to get involved. We also maintain an active presence on various social media platforms, where we share updates, appeal for donations, and engage with our followers.

Community Engagement

Discuss how you plan to engage with the community beyond the direct provision of services.

Example: We regularly host town hall meetings to engage with community members and gather their feedback. We also participate in local events and festivals to further integrate ourselves into the community culture.

9. Financial Plan

This section focuses on your nonprofit’s financial aspects, detailing how funds will be raised and spent.

Startup Budget/ Current Annual Budget

Lay out the current or expected budget for your organisation, including income and expenses.

Example: Our annual budget for this year is $500,000, with the majority of the funds divided between education and healthcare programs. We allocate 10% for administrative expenses, and the remainder is used for fundraising and marketing.

Proposed Financing

Discuss your proposed financing options. These could include a detailed breakdown of expected revenues from various sources like donations, grants, government funding, special events, etc.

Example: We hope to raise 40% of our funds from individual and corporate donations, 30% from grants, 20% from special events like ‘Run for Help’, and the remainder 10% from government funding and other sources.

Key Financial Assumptions and Justifications

Clarify any assumptions in your financial plan, explaining why these assumptions have been made.

Example: We have assumed a 5% increase in donations from last year as we have seen a steady growth in our donor base. We also anticipate securing a major grant that we’ve applied for based on our past successes with similar applications.

10. Appendices

This section includes any additional documents or supportive material related to your business plan, such as:

Organisational Chart

Include a visual representation of your nonprofit’s structure, showing the roles and departments within the organisation.

Example: Our organisational chart distinguishes between our board members, management team, employees, and volunteers, providing a clear understanding of the functioning of our nonprofit.

Resumes of Key Staff/Volunteers

Attach resumes or brief bios of key team members to provide a sense of their skills, expertise, and experience.

Example: We have included the resume of our Program Manager who holds a master’s in Public Health and has over seven years of experience working in the nonprofit sector.

Detailed Budget

If your financial plan refers to a detailed budget, include a copy here.

Example: A detailed breakdown of our annual budget, including income and expenditure, reflects our judicious allocation of resources.

Related Market Research

Include any market research that validates the need for your nonprofit’s services.

Example: A Local Community Survey report, conducted by us, indicates a significant need for our healthcare and educational services among the local populace.

Wrapping Up Our Nonprofit Business Plan Template

In essence, a business plan helps you articulate and present your nonprofit organisation’s mission, operations, and financial activities with accuracy and persuasiveness. It enables you to highlight your organisation’s unique vision, services, and strategies robustly.

From charting organisational history and governance, presenting market analysis, to detailing your PR and fundraising strategy – a perfect business plan showcases your nonprofit in a compelling light. Remember, it’s crucial to tweak and adjust our guidance to fit your specific context, allowing your unique story, approach, and goals to shine through.

Follow this roadmap, and remember, a well-crafted business plan is more than just a document – it’s an opportunity to bring your organisation’s work to life, foster stakeholder understanding, build support, and ultimately, amplify your nonprofit’s impact.

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Sample Nonprofit Business Plans

For nonprofit organizations, the business-planning process offers a rare opportunity to step back and look at the organization as a whole. It is a time to connect the dots between mission and programs, to specify the resources that will be required to deliver those programs, and to establish performance measures that allow everyone to understand whether the desired results are being achieved. As a result, it encourages strategic thinking, not only while the plan is being created, but also thereafter, as implementation leads to new challenges and the need to make new decisions and tradeoffs.

Combined with our overview article,  Business Planning for Nonprofits: What It Is and Why It Matters , the sample nonprofit business plans below can act as guides for your own organization's plan.

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Business Planning for Nonprofits

Business planning is a way of systematically answering questions such as, “What problem(s) are we trying to solve?” or “What are we trying to achieve?” and also, “Who will get us there, by when, and how much money and other resources will it take?”

The business planning process takes into account the nonprofit’s mission and vision, the role of the board, and external environmental factors, such as the climate for fundraising.

Ideally, the business planning process also critically examines basic assumptions about the nonprofit’s operating environment. What if the sources of income that exist today change in the future? Is the nonprofit too reliant on one foundation for revenue? What happens if there’s an economic downturn?

A business plan can help the nonprofit and its board be prepared for future risks. What is the likelihood that the planned activities will continue as usual, and that revenue will continue at current levels – and what is Plan B if they don't?

Narrative of a business plan

You can think of a business plan as a narrative or story explaining how the nonprofit will operate given its activities, its sources of revenue, its expenses, and the inevitable changes in its internal and external environments over time. Ideally, your plan will tell the story in a way that will make sense to someone not intimately familiar with the nonprofit’s operations.

According to  Propel Nonprofits , business plans usually should have four components that identify revenue sources/mix; operations costs; program costs; and capital structure.

A business plan outlines the expected income sources to support the charitable nonprofit's activities. What types of revenue will the nonprofit rely on to keep its engine running – how much will be earned, how much from government grants or contracts, how much will be contributed? Within each of those broad categories, how much diversification exists, and should they be further diversified? Are there certain factors that need to be in place in order for today’s income streams to continue flowing?

The plan should address the everyday costs needed to operate the organization, as well as costs of specific programs and activities.

The plan may include details about the need for the organization's services (a needs assessment), the likelihood that certain funding will be available (a feasibility study), or changes to the organization's technology or staffing that will be needed in the future.

Another aspect of a business plan could be a "competitive analysis" describing what other entities may be providing similar services in the nonprofit's service and mission areas. What are their sources of revenue and staffing structures? How do their services and capacities differ from those of your nonprofit?

Finally, the business plan should name important assumptions, such as the organization's reserve policies. Do your nonprofit’s policies require it to have at least six months of operating cash on hand? Do you have different types of cash reserves that require different levels of board approval to release?

The idea is to identify the known, and take into consideration the unknown, realities of the nonprofit's operations, and propose how the nonprofit will continue to be financially healthy.  If the underlying assumptions or current conditions change, then having a plan can be useful to help identify adjustments that must be made to respond to changes in the nonprofit's operating environment.

Basic format of a business plan

The format may vary depending on the audience. A business plan prepared for a bank to support a loan application may be different than a business plan that board members use as the basis for budgeting. Here is a typical outline of the format for a business plan:

• Table of contents
• Executive summary - Name the problem the nonprofit is trying to solve: its mission, and how it accomplishes its mission.
• People: overview of the nonprofit’s board, staffing, and volunteer structure and who makes what happen
• Market opportunities/competitive analysis
• Programs and services: overview of implementation
• Contingencies: what could change?
• Financial health: what is the current status, and what are the sources of revenue to operate programs and advance the mission over time?
• Assumptions and proposed changes: What needs to be in place for this nonprofit to continue on sound financial footing?

More About Business Planning

Budgeting for Nonprofits

Strategic Planning

Contact your state association of nonprofits  for support and resources related to business planning, strategic planning, and other fundamentals of nonprofit leadership. 

Additional Resources

• Components of transforming nonprofit business models  (Propel Nonprofits)
• The matrix map: a powerful tool for nonprofit sustainability  (Nonprofit Quarterly)
• The Nonprofit Business Plan: A Leader's Guide to Creating a Successful Business Model  (David La Piana, Heather Gowdy, Lester Olmstead-Rose, and Brent Copen, Turner Publishing)
• Nonprofit Earned Income: Critical Business Model Considerations for Nonprofits (Nonprofit Financial Commons)
• Nonprofit Sustainability: Making Strategic Decisions for Financial Viability  (Jan Masaoka, Steve Zimmerman, and Jeanne Bell)

Disclaimer: Information on this website is provided for informational purposes only and is neither intended to be nor should be construed as legal, accounting, tax, investment, or financial advice. Please consult a professional (attorney, accountant, tax advisor) for the latest and most accurate information. The National Council of Nonprofits makes no representations or warranties as to the accuracy or timeliness of the information contained herein.

• Sample Business Plans
• Nonprofit & Community

How to Write a Nonprofit Business Plan

As noble and inspiring as they are, nonprofit businesses often don’t start out with much funding or acclaim.

The only thing they have in ample is passion regarding the vision. So how do they turn it into a business? Crafting a nonprofit business plan . There’s no better way to turn that vision into reality.

It provides the nonprofit’s idea a strong backing with how the business will work and where the money will be used.

So are ready with your passion and vision? Combine it with a business plan that we will guide you in writing through this detailed guide along with examples.

What is a nonprofit business plan?

A nonprofit business plan is a strategic document that outlines the mission, goals, and operational strategies of a nonprofit organization. It includes detailed sections on programs and services, market analysis, organizational structure, financial plans, and impact measurement.

This plan serves as a roadmap for the nonprofit’s activities, helping to align resources toward achieving its mission. Additionally, it also showcases the organization’s viability and strategic planning to potential donors and partners.

Why do you need a nonprofit business plan?

Creating nonprofit business plans is necessary to convey the purpose of your business. But that’s just one reason. Here are other reasons why you need a non-profit business plan:

• Serves as a strategic roadmap, outlining how to reach the goals.
• Proves to be essential for attracting potential donors or investors by proving the viability of your business idea.
• Helps in creating realistic financial projections and budgets.
• Supports in defining the roles and responsibilities of everyone in the organization.
• Helps you identify risks and prepare strategies around them.
• Supports you in monitoring progress and measuring success.

You see! There’s no way we can ignore the importance of a nonprofit business plan. Let’s move forward with the guide.

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How to Write a Nonprofit Business Plan?

There are nine steps to writing a nonprofit business plan. Each section will provide you with the necessary guidance to craft a robust and effective plan.

Let’s get started and get into the nonprofit business plan outline:

1. Create an executive summary

The executive summary provides a synopsis of the whole business plan. Business people prefer to write this section last, after gaining knowledge of every other section.

Here’s what to include in the executive summary :

• A brief introduction to your nonprofit, including the name and mission
• The primary objective and vision of your nonprofit
• Summarize the key programs and services you offer
• Briefly mention the impact of your nonprofit on society
• Define who you serve and your key stakeholders
• Introduce the key members of your business
• A brief of your current financial situation and future projections
• Very subtly you should even mention the ask for your nonprofit or what you want from your readers (the CTA slide)

This summary should be no longer than two pages maximum, clear, compelling, concise, and engaging for readers.

2. Provide organizational description

The organizational description section provides an in-depth look at what your nonprofit aims to achieve. It includes the nonprofit’s mission, vision, core values, and strategic goals.

So begin this section with the name of your nonprofit, and then identify the structure of your organization. But since it’s a nonprofit, exempted from tax, you still need to choose from the below structures for registration purposes:

Unincorporated association

This is the simplest structural form. It’s basically an s-corporation of nonprofit organizations. Unincorporated associations are easy to set up but provide limited liability protection.

Trust is managed by trustees who hold assets for the benefit of beneficiaries. It’s often used for charitable purposes.

Nonprofit corporation

This is a more formal structure that provides liability protection for directors. It can earn tax-exempt status so it has become the most common structure for nonprofits.

Cooperative

This is the structure of an organization owned and operated by its board members, who share the profits and decision-making responsibilities.

Though less common for nonprofits, an LLC can be used for nonprofit activities. It offers flexibility and liability protection but doesn’t automatically qualify for tax-exempt status.

Now, after deciding on the structure, move forward with the mission and vision statement (like you would in any business plan).

Mission and vision statement

Remember, your mission and vision statement will give the picture of what your nonprofit does and why it does that. So, don’t forget to keep it engaging and in storytelling form.

For example, Our Genetic Legacy (OGL) is an NGO dedicated to preserving and promoting the history and contributions of Blacks, Indigenous, and People of Color (BIPOC) in American history. So, their statement is clear and engaging:

3. Conduct market analysis

The market analysis section requires a lot more market research, but the first thing you need to do is clearly define your organization’s goals.

For example, STREAM Academy helps students apply classroom learning to real-world situations. Clearly defining this goal allows them to identify their target market effectively.

Without a defined goal, it’s difficult to understand and identify who actually needs your programs or services.

Once, you define your goals, it is time to differentiate them into various segments. You can do that by differentiating them through these behaviors:

• Demographic: age, gender, income, education level
• Geographic: location, region, urban vs. rural
• Psychographic: values, interests, lifestyles or
• Behavioral: donation habits, event attendance, volunteer participation

Now that you’ve segmented your audience, it’s time to get information about the market through:

Gathering data from government sources

Go to the official government websites and collect relevant statistics or data. Now, use the data to your nonprofit’s focus. For example, if your nonprofit supports homeless youth, find the number of homeless youth in your region.

Conducting competitive analysis

Identify similar nonprofits in your area. Study their services, target audience, and strategies. Include your findings to understand your position in the market and identify unique opportunities.

Performing SWOT analysis

Conduct a SWOT (strengths, weaknesses, opportunities, and threats) analysis keeping both internal and external factors in mind, to better understand your nonprofit business.

Researching industry trends

Stay informed about the latest trends in your industry by subscribing to newsletters, participating in forums, and attending events.

By following these steps, your nonprofit can better understand its environment, identify opportunities, and plan for future growth.

4. Mention programs, products, and services

Half of the revenue of nonprofit organizations comes from either selling products or rendering services. So, the next step is to mention your programs, products, and services here to clarify everything about how you earn money, where your money goes, and what you provide.

For example:

Recycling Breeze is earning revenue from selling various recycling products like reusable bags, water bottles, dishes, etc. They also accept donations. Besides, they support educational workshops for the underprivileged youth and finance beach-cleaning activities.

In short, this section should include:

• Detailed descriptions of each program and product.
• How each revenue source supports specific initiatives.
• The impact of your programs and services on your community.

Ensure you outline future plans for each program to show long-term commitment and viability.

5. Create marketing and outreach strategies

Creating effective marketing and outreach plans is essential for raising awareness, attracting donors, and achieving your nonprofit’s mission.

Before creating the marketing plan, understand your unique selling propositions (USPs). Just determine what sets your programs, products, and services apart from others.

Now, don’t forget to highlight these pointers in your marketing messages to gain more attention and differentiate your nonprofit.

Once you know the USPs and have crafted the marketing message, it’s time for you to select the channels where you should pose. You can use a website, various social media platforms, newsletters, local newspapers, host workshops or events, and a lot more.

Plan regular updates across all channels to actively engage with your audience. Partner with local businesses, schools, and other nonprofits to spread awareness.

Lastly, track key performance indicators like website traffic, social media engagement, funds raised, etc to know the effectiveness. You can also collect feedback from your audience to refine your strategies.

6. Make an operational plan

The operations plan section of your nonprofit business plan includes your daily operations regarding who will work on what. It includes information on:

Hiring plan & staffing

The nonprofit sector is considered the third-largest employer in the United States. Thereupon, the competition is high and ensuring that the right person is in the right role is crucial for your nonprofit’s success.

Develop a comprehensive staffing plan that includes effective recruitment, thorough training, and strong retention strategies.

Ignoring retention can lead to high staff turnover, significantly impacting your organization’s performance. Make a strong team by giving training and various perks.

Organizational structure

Describe the organizational hierarchy, including the board of directors, executive team, and staff. Mention the role of each team member of the organization.

This could refer to suppliers who provide your products, donors who offer financial contributions, and individuals or groups who organize fundraising events.

Processes and procedures

Describe the standard operating procedures (SOPs) for key activities and functions of your organization. Also, mention how you will ensure the quality and consistency of your product and services.

List which tools and technology your nonprofit will use. You can include any software like donor management, fundraising platforms, etc. Remember to include everything else including computers, vehicles, and machinery.

If your nonprofit sells products online or needs any shipping method, mention here the way you will ship the products or reach your customers.

In short, this section mentions everything that affects the daily operations of your non-profit business to give a clear idea of how your organization works and who works on what activities.

7. Write your impact plan

The impact plan should clearly define the changes your nonprofit will bring to society.

Outline specific goals, like your organization wants to reduce plastic waste by 10% in three years. Or increase recycling program participation by 10% in one year.

Include KPIs like the number of workshops, participants, and the volume of waste recycled. Describe data collection methods such as government data, surveys, program records, etc.

Then, detail how you will analyze this data and use feedback to continuously improve and adjust your programs.

Highlight the importance of adapting strategies based on data and feedback to ensure ongoing effectiveness and responsiveness to community needs. This approach ensures your nonprofit’s efforts make a positive difference in society.

8. Outline the financial plan

A financial plan is the base of how you will collect and utilize the funds. It generally includes:

Revenue forecasts

Identify all potential income sources, such as donations, grants, fundraising events, and product sales. Then provide a detailed revenue forecast for the next 3-5 years, using real data or practical assumptions.

Expense budget

List all operational expenses, including salaries, and rent. Also, detail the costs associated with your programs and services. Include significant purchases or investments needed for your nonprofit to function smoothly.

• Financial statements

Provide all the necessary financial statements in this section such as:

• Cash flow statement: Detail your expected monthly cash flow, showing where funds are coming from and where it’s going.
• Income statement: Calculate total revenue and subtract total expenses to get the income.
• Balance sheet: List current and long-term assets and liabilities, such as cash, equipment, and investments to understand the business’s financial position.

9. Include an appendix section

The appendix of a nonprofit business plan includes additional information that supports the main content. Here is what you can include in nonprofit appendix section:

• Supporting documents like resumes of the key staff, legal documents, financial statements, etc.
• Detailed market analysis, demographics, and other market research.
• Important policies and procedures that govern your nonprofit’s operations.
• Include detailed job descriptions for key positions.
• Include copies or links to any significant media coverage.
• Provide a list of your board members with their bios.
• Attach partner agreements (if any).

By including these elements in your appendix, you provide comprehensive evidence and context, strengthening the credibility of nonprofit business plans.

Download the free nonprofit business plan template

Ready to write your nonprofit business plan, but not sure where to start? Here you go, download our free nonprofit business plan template PDF and start writing your plan. It’s easy. All you need to do is download and edit it to meet your nonprofit needs.

Prepare your nonprofit for the future using Upmetrics

In conclusion, writing a nonprofit business plan involves thorough research, clear goal-setting, and a detailed strategy for achieving your mission.

To smoothen your process, you can try Upmetrics ! Like various other nonprofits have tried and trusted the tool for its excellent business plan writing features.

See what one of the nonprofit owners has to say about her experience with Upmetrics “Signing up for Upmetrics was game-changing for our business. It helped us increase our revenue and secure funds over $142,000—Shellie Baxter – Founder and CEO of Our Genetic Legacy.”

So, wait no more and get your nonprofit off the ground in no time!

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Frequently asked questions, how long should a nonprofit business plan be.

The average length of a nonprofit business plan is around 15 to 30 pages depending on the complexity of the business idea and scope of the organization.

Can a nonprofit business plan help with fundraising?

Yes, a nonprofit business plan can help in fundraising. It clearly outlines financial needs, program impacts, and strategies, showcasing the idea and depth of the nonprofit business.

What tools and resources can help me create a nonprofit business plan?

There are various business planning tools and resources that can guide you to create a nonprofit business plan like:

• Upmetrics – Offers customizable templates, step-by-step guidance, collaborative features, AI assistance, and a lot more.
• SCORE – Offers business plan templates and workshops.
• GrantSpace by Candid – Offers resources and sample documents.

How detailed should the financial section of a nonprofit business plan be?

The financial section of a nonprofit business plan should be very detailed to ensure transparency. It should include:

• Financial forecasts
• Funding sources
• Contingency plans

About the Author

Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

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Nonprofit organizations have a unique set of needs and requirements. That’s why these sample business plans for nonprofit organizations and social enterprise businesses can help you get started on the right foot.

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Non-profit organizations solely work on causes that can help society. As the income they earn is used to further their goals, it is essential to outline their business plans in an organized way. If you are wondering how you can do that, you can browse through our collection of non-profit templates . They are designed and written by experts in such a way that you do not have to prepare one from scratch.

• Google Docs

Step 1: List Your Objectives to be Achieved

Step 2: application of strategies and tactics, step 3: decide your budget, step 4: plan to overcome difficulties, step 5: evaluate your plan.

• Executive summary
• Problem and a solution to the problem
• Market analysis
• Target Audience and competitors
• Future products and services
• Strategies for funding and promotion

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Nonprofit Business Plan

Business plans  are the foundation of nonprofit organizations. Without it, nonprofit organizations would not really prosper and serve their ultimate purpose since they will have a hard time obtaining support from external donors. Simply put, a business plan for non-profit organizations  describes the company, recognizes and addresses gaps, and creates a course of action for the organization over the next few years. The process of designing a business plan alone helps you to understand your organization better, which, in turn, will contribute to its further development. So how do you formulate a substantial business plan? Scroll down below to check out our examples.

10+ Nonprofit Business Plan Examples

1. general nonprofit business plan template.

• Google Docs

Size: US Letter, A4 + Bleed

2. Contemporary Business Plan

Size: 483.9 KB

3. Formal Nonprofit Business Plan

Size: 807.5 KB

4. Infographic Business Plan

5. Mary Robinson Foundation Business Plan for Climate Justice

Size: 323.7 KB

6. Modern Nonprofit Business Plan

Size: 876.1 KB

7. New Events and Opportunities Nonprofit Business Plan

Size: 2.1 MB

8. Nonprofit Business Plan for Harvest of Hope

Size: 363.6 KB

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Size: 2.6 MB

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Size: 1.3 MB

11. Short Nonprofit Business Plan Example

Size: 180.8 KB

What Is a Non-Profit Business Plan?

Are you aware that 25% of small businesses begin operations without any financing whatsoever? It takes a leap of faith to get started in that manner, but many more businesses and organizations do have to come up with a plan for their own good. If you’re aware of what a company business plan  is and what it’s for, then it won’t take long for you to guess what the non-profit business plan is. This document serves as the culmination of your research, the epitome of your will, and the written word of your message. Even a non-profit organization business needs this not just for guidance, but to get the right loans, donors, and grants needed.

How to Create a Non-Profit Business Plan

If downloading a one-page non-profit business plan template isn’t in the cards, then you’ll have to create your own. Coming up with a non-profit blueprint does not have to be overly complicated. Whether it is a non-profit housing business plan or a non-profit ministry business plan, the steps below are sure to be of use.

Step 1: Specify Your Organization’s Goals

The key to any plan, especially something like a non-profit strategic plan , is to be clear with one’s goals. Take this opportunity to spell out what you intend to achieve through your organization.

Step 2: Articulate Your Mission Statement and Core Values

For the next step, explain what your non-profit mission statement is, along with the core values that you intend to follow. What you come up with does not have to be overly long or complex. Take for example the mission statement of UNICEF, which is only three hundred words long.

Step 3: Continue With the Outline

For the third step, this is the part where you push through with your written outline. What this comprises of will include parts of the plan that you have yet to discuss or divulge. This may involve sections like how you want to go about with your human resources , the budget that your organization will need, as well as any marketing efforts that you will have to put in. This is important because it can serve as your roadmap of sorts. There’s no need to go too much into detail here since many of the specifics will be explored later on.

Step 4: Talk About Your Services, Products, or Programs

This is the part where you describe in detail what your non-profit organization actually does. Talk about the specific services that you want to make available to others, the programs you want to start, and the products that you plan on offering. In this step, you may get into your  product marketing  for a bit, because it can tie into the next step.

Step 5: Work on Your Marketing, Operations, and Financial Plans

For the penultimate step, you must brush up on what your  marketing plan  is, along with your organization’s financial and operational plans . All will play a significant role in your non-profit going forward, so it pays to keep close attention to detail to each one. The specifics of these plans may change over time, as your organization evolves.

Step 6: Wrap Up With the Appendix

The last part is often reserved for the appendix where you can cite helpful information that may not otherwise have a suitable spot on the plan. Among the information you may put here includes your organizational flow chart , the list of your company’s board of directions, the balance sheets, and others.

What are examples of non-profit businesses?

Prime examples are churches, national charities, and foundations. Universities and hospitals also count, but only in select cases.

How much does it cost to start a non-profit?

Since a non-profit organization often operates as a business would, you need to consider where your capital comes from. Create a non-profit layout so you can map out how that capital will be spent and on what. There won’t be any set amount; instead, determine it according to your plans for the organization. If you are set on finding out specific costs, take note that you will still have to apply to the IRS for non-profit status. Once you do that, you’ll have to spend on forms like Form 1023, which costs $750. Those with projected revenue under $40,000 will see that fee reduced to a mere $400.

Is it possible to make money with a non-profit business?

Those who start non-profit businesses aren’t allowed or entitled to any profit from their organization’s net earnings. However, there are still other ways to make money, both for the individual and the company. For the latter, income can come from somebody’s fundraiser budget and corporate sponsorship.

Let it be said that plans are what makes amazing things happen, regardless if you get profit out of it or not. Like learning how to create a  non-profit proposal , coming with a non-profit business plan is one of the most important things you’ll ever do for your organization. Download a template or create your own; what matters is that you get your plans done right. So don’t waste another moment and browse through our collection of templates right now!

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The best nonprofit business plan template

If you’re looking to start a new charity but don’t know where to start, a nonprofit business plan template can help. There are more than 1.5 million nonprofit organizations registered in the US. While it’s awesome that there are so many charitable orgs, unfortunately, many of them struggle to keep their doors open.

Like any other business, a nonprofit needs to prepare for the unexpected. Even without a global pandemic, strategic planning is crucial for a nonprofit to succeed.

In this article, we’ll look at why a business plan is important for nonprofit organizations and what details to include in your business plan. To get you started, our versatile nonprofit business plan template is ready for you to download to turn your nonprofit dreams into a reality.

Get the template

What is a nonprofit business plan template?

A nonprofit business plan template is not that different from a regular, profit-oriented business plan template. It can even focus on financial gain — as long as it specifies how to use that excess for the greater good.

A nonprofit business plan template includes fields that cover the foundational elements of a business plan, including:

• The overarching purpose of your nonprofit
• Its long and short-term goals
• An outline of how you’ll achieve these goals

The template also controls the general layout of the business plan, like recommended headings, sub-headings, and questions. But what’s the point? Let’s dive into the benefits a business plan template offers nonprofits.

Download Excel template

Why use a nonprofit business plan template?

To get your nonprofit business plans in motion, templates can:

Provide direction

If you’ve decided to start a nonprofit, you’re likely driven by passion and purpose. Although nonprofits are generally mission-driven, they’re still businesses. And that means you need to have a working business model. A template will give your ideas direction and encourage you to put your strategic thinking cap on.

Help you secure funding

One of the biggest reasons for writing a nonprofit business plan is to attract investment. After all, without enough funding , it’s nearly impossible to get your business off the ground. There’s simply no business without capital investment, and that’s even more true for nonprofits that rarely sell products.

Stakeholders and potential investors will need to assess the feasibility of your nonprofit business. You can encourage them to invest by presenting them with a well-written, well-thought-out business plan with all the necessary details — and a template lays the right foundation.

Facilitate clear messaging

One of the essential characteristics of any business plan — nonprofits included — is transparency around what you want to achieve and how you are going to achieve it. A nebulous statement with grandiose aspirations but no practical plan won’t inspire confidence.

Instead, you should create a clear and concise purpose statement that sums up your goals and planned action steps. A good template will help you maintain a strong purpose statement and use clear messaging throughout.

Of course, there are different types of nonprofit plan templates you can use, depending on the kind of business plan you want to draw up.

What are some examples of a nonprofit business plan template?

From summary nonprofit plans to all encompassing strategies, check out a few sample business plan templates for different nonprofit use cases.

Summary nonprofit business plan template

New nonprofit ventures in the early stages of development can use this business plan template. It’s created to put out feelers to see if investors are interested in your idea. For example, you may want to start an animal shelter in your community, but aren’t sure if it’s a viable option due to a lack of funds. You’d use a summary business plan template to gauge interest in your nonprofit.

Full nonprofit business plan template

In this scenario, you have already laid the foundations for your nonprofit. You’re now at a point where you need financing to get your nonprofit off the ground.

This template is much longer than a summary and includes all the sections of a nonprofit business plan including the:

Executive summary

• Nonprofit description
• Needs analysis
• Product/service
• Marketing strategy
• Management team & board
• Human resource needs

It also typically includes a variety of documents that back up your market research and financial situation.

Operational nonprofit business plan template

This type of business plan template is extremely detail-oriented and outlines your nonprofit’s daily operations. It acts as an in-depth guide for who does what, how they should do it, and when they should do it.

An operational nonprofit business plan is written for your internal team rather than external parties like investors or board members.

Convinced to give a business plan template a go? Lucky for you, our team has created the perfect option for nonprofits.

monday.com’s nonprofit business plan template

At monday.com, we understand that starting a nonprofit business can feel overwhelming — scrambling to line up investors, arranging fundraising events, filing federal forms, and more. Because we want you and your nonprofit to succeed, we’ve created a customizable template to get you started. It’s right inside our Work OS , a digital platform that helps you effectively manage every aspect of your work — from budgets and high-level plans to individual to-do lists.

Here’s what you can do on our template:

Access all your documents from one central location

Besides a business plan, starting a nonprofit requires a lot of other documentation. Supporting documents include a cash flow statement or a general financial statement, resumes of founders, and letters of support.

monday.com’s Work OS lets you store all these essential documents in one centralized location. That means you don’t need to open several tabs or run multiple programs to view your information. On monday.com, you can quickly and easily access documents and share them with potential investors and donors. Security features also help you control access to any board or document, only letting invited people or employees view or edit them. By keeping everything in one place, you save time on tracking down rogue files or statements and can focus on what really matters, such as running your nonprofit.

Turn your business plan into action

With monday.com’s nonprofit business plan template, you can seamlessly transform your plan into actionable tasks. After all, it’s going to take more than some sound strategic planning to bring your nonprofit to life.

Based on your business plan, you have the power to create interactive vision boards, calendars, timelines, cards, charts, and more. Because delegation is key, assign tasks to any of your team members from your main board. You can even set up notification automations so that everyone stays up to date with their responsibilities. Plus, to make sure the team stays on track, you can use the Progress Tracking Column that shows you the percent to completion of tasks based on the different status columns of your board.

Keep your finger on the pulse

From budgets to customer satisfaction, you need to maintain a high-level overview of your nonprofit’s key metrics.

monday.com keeps you well-informed on the status of your nonprofit’s progress, all on one platform. With customizable dashboards — for example, a real-time overview of donations received and projects completed — and visually appealing views, you can make confident decisions on how to take your nonprofit business forward.

Now that you have the template, let’s cover each section and how to fill it out correctly.

Essential sections of a nonprofit business plan template

So what exactly goes into a nonprofit business plan? Let’s take a look at the different sections you’ll find in most templates.

This is a concise summary of your business at the beginning of your plan. It should be both inspired and to the point. The executive summary is typically two pages long and dedicates about two sentences to each section of the plan.

Organization overview

This section gives some background on your company and summarizes the goal of your business. At the same time, it should touch on other important factors like your action plan for attracting potential external stakeholders. You can think of an organization overview as a mission statement and company description rolled into one.

Products, programs, and services

Any business exists to provide products, programs, and services — perhaps with a focus on the latter two for nonprofits. Your business plan should outline what you are bringing to your community. This will influence your target market , potential investors, and marketing strategies.

Marketing plan

An effective marketing strategy is the cornerstone of any successful business. Your marketing plan will identify your target audience and how you plan to reach them. It deals with pricing structures while also assessing customer engagement levels.

Operational plan

The operational plan describes the steps a company will take over a certain period. It focuses on the day-to-day aspects of the business, like what tasks need to be done and who is responsible for what. The operational section of a business plan works closely with strategic planning.

Competitive analysis

Even nonprofits face competition from other nonprofits with similar business profiles. A market analysis looks at the strengths and weaknesses of competing businesses and where you fit in. This section should include a strategy to overtake competitors in the market. There are many formats and templates you can use here, for example, a SWOT analysis .

Financial plan

Your financial plan should be a holistic image of your company’s financial status and financial goals. As well as your fundraising plan , make sure to include details like cash flow, investments, insurance, debt, and savings.

Before we wrap up, we’ll address some commonly asked questions about nonprofit business plan templates.

FAQs about nonprofit business plan templates

How do you write a business plan for a nonprofit.

The best way to write a nonprofit business plan is with a template so that you don’t leave anything out. Our template has all the sections ready for you to fill in, combined with features of a cutting-edge Work OS.

For some extra tips, take a look at our advice on how to write a business plan . We’ve detailed the various elements involved in business planning processes and how these should be structured.

How many pages should a nonprofit business plan be?

Business plans don’t have to be excessively long. Remember that concise communication is optimal. As a rule of thumb — and this will vary depending on the complexity and size of your business plan — a nonprofit business plan is typically between seven and thirty pages long.

What is a nonprofit business plan called?

A nonprofit business plan is called just that — a ‘nonprofit business plan.’ You may think that its nonprofit element makes it very different from a profit-oriented plan. But it is essentially the same type of document.

What is the best business structure for a nonprofit?

The consensus is that a corporation is the most appropriate and effective structure for a nonprofit business.

How do you start a nonprofit with no money?

Creating a business plan and approaching potential investors, aka donators, is the best way to start a nonprofit business if you don’t have the funds yourself.

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Sample NonProfit Organization Business Plan

Nonprofit business plan sample.

If you are thinking of starting a nonprofit organization, you should know that even if it is not an establishment aimed at making a profit, it is still a business because almost the same rules are applied to both for-profit and not-for-profit organizations.

The writing of a business plan is necessary to guide the growth of the organization, it also shows angel investors that you know what you are doing and you can use it to show the IRS that you are legitimately exempted from tax.

So, the development of a business plan for your startup nonprofit is important to your business, you can use this non-profit business plan sample one as a prototype for preparing your own.

This article focuses on writing a nonprofit business plan , providing the essential details every such business plan should possess.

CHARITY BUSINESS PLAN

Also, nonprofits are classified under charity organizations; hence, the IRS exempts this type of business from being taxed.

Here is a sample business plan for starting a nonprofit business and free feasibility study you can use .

Table of Contents

Executive Summary

Our Mission

Services Rendered

Marketing Plan

Financial Projection

Reach Out! is a nonprofit organization established to cater to the needs of the displaced and homeless in America.

As the name suggests, this organization, located at Florida will provide critical assistance, especially where there are humanitarian disasters caused by natural disasters such as a hurricane, earthquakes, flooding, and several other natural disasters. Apart from these, we will also provide humanitarian services to the homeless and hungry through the organization of outreaches to neighborhoods with high cases of prostitution and violence (especially gun-related).

Founded by 3 friends driven by the passion for service to humanity, we have been able to raise over $120,000 as a startup funding. Although this is significant, our operations going forward will largely depend on donations from individuals and groups. Monies realized will be fully channeled into all the services we will be providing.

Our services are not only limited to these as we will also be providing counseling services to victims of domestic violence and rape. Reach Out! has put in place several marketing measures aimed at spreading the word about our services, in addition to soliciting funding from donor groups and individuals. However, our marketing will not be limited to this alone as we will be soliciting the assistance of volunteers to help us achieve our targets.

Our Vision at Reach Out! is to provide critical services essential to the progress of humanity. Our nonprofit aims at contributing significantly to alleviating the most prevalent societal problems, leading to a safer and better America.

We have a mission of reaching the unreached. To achieve this objective, total commitment to the ideals of a better and prosperous human race is necessary. This is what drives our nonprofit. We have plans of spreading our services across the United States and Canada within the shortest possible time (5 years from the commencement of operations).

As mentioned in the section above, our services are diverse and include all forms of humanitarian efforts aimed at alleviating the suffering experienced by disaster victims and the needy. Some of these include victims of hurricanes, tornadoes, earthquakes, and the homeless. Others include victims of rape, domestic violence, and drug addicts. Our nonprofit services are targeted at significantly alleviating these negative and harmful effects. These services are a capital incentive, which makes this nonprofit to be reliant on the assistance of donor groups and individuals.

We have plans for further expanding our services to cover the entire United States and Canada within the first 5 years from the date of commencing our operations. However, at present, our services will be available in Florida .

Our marketing plan covers a wide range of areas. The marketing plan is targeted at spreading the word about our services. There are several other similar nonprofit organizations. However, we do not see them as competitors, but as collaborators. Hence, our nonprofit activities will be tailored to take advantage of the leverage offered by these nonprofits. As a measure to enhance our presence nationally and internationally, we have a website that will showcase all our services and information about us.

To make our services much more effective, micro stations will be spread across our target areas. These are patterned to act as first responders in the event of a natural disaster. Also, we will collaborate with national agencies to function effectively whenever there are humanitarian challenges. Electronic and print media channels will be used to spread the word about our services. This is in addition to the use of social media space.

Although we will kick-start our non-profit operations with the sum of $120,000, we will invest a reasonable part of this into marketing. Through this, we intend to raise significant funding for our nonprofit. Using the current trends and available information on the cash flow of non-profits , we have come up with an impressive 3-year financial projection. This is summarized in the chart below;

• First Year $120,000
• Second-year $300,000
• Third Year $500,000

This nonprofit business plan seeks to address the most recurring problems faced by humanity, which are the problems of safety, shelter, and food. Solving these problems alone significantly improves the quality of life and engenders progress in society. Reach Out! seeks to pursue these objectives to find lasting solutions to the problems faced by man.

NONPROFIT BUSINESS PLAN FOR A YOUTH ORGANIZATION – EXAMPLE

NAME OF BUSINESS: THERESA YOUTH FOUNDATION TABLE OF CONTENT

• Executive summary
• Mission statement
• Vision statement
• Aims and objectives
• Organization and personnel plan
• Startup cost
• Marketing analysis and strategy
• Sources of income

EXECUTIVE SUMMARY

Theresa Youth Foundation is a nonprofit agency that is aimed at providing mentorship to young people, this agency will partner with high schools, colleges in the district. We are focused on helping young people live better lives and results would reflect in their friendships, interpersonal skills, and general etiquette.

Because of poor mentoring and constant failures in the classroom, our youths have lost hope in the successes that await them in the future if only they can patch their lives together.

Theresa Youth Foundation will operate by pairing a youth to a mentor for ten months.

Mentors will receive constant training to serve these young people better and also participate in weekly meetings to discuss their progress.

As time goes on, Theresa Youth Foundation will come up with a comfortable learning platform that will be a very important resource to the young members of the population, those who aim to be mentors and the community as a whole.

MISSION STATEMENT

Our mission at Theresa Youth Foundation is to empower young people in the possibility of a great future and support them in achieving great feats.

VISION STATEMENT

We at Theresa Youth Foundation believe the world can be a better place through the refining of the young.

AIMS AND OBJECTIVES

Theresa Youth Foundation is focused on creating mentorship for the at-risk youths, we will pair a supportive adult volunteer to one referred youth. We will set up four distinct programs at Theresa Youth Foundation;

• Higher Ground

This activity will engage young people who are already in the juvenile court system.

• Trailblazer

At-risk young students participate in the program of support with their various volunteer mentors.

• Lunch Friends

This is not only for children in elementary schools but also for colleges as well.

This is for young people who have been suspended from school.

ORGANIZATION AND PERSONNEL PLAN

Theresa Youth Foundation will have a management group that consists of the board of directors and the agency’s executive director.

Theresa Youth Foundation will have the following staff;

• The grant coordinator who is in charge of fundraisers and general finances of the agency.
• The Mentor training coordinator, who is in charge of recruiting volunteers for mentorship and also sees to their training.
• The youth referral coordinator, who studies each volunteer and does proper matching with youths for mentorship.
• Office manager, who controls the general affairs of the office and documentation.

START-UP COST

Theresa Youth Foundation has the following expenses for a startup;

Rent              $1,000 Brochures     $8,000 Consultancy      $10,000 Legal affairs      $1,000 Insurance           $500 Transportation   $7,000 Total startup expenses cost $27,500.

• We identify troubled young people
• Offer elementary schools children the guide they need to fall back into school activities
• We serve as development models to those in high school
• We offer group activities to college students as we believe proper social life will help them become better.

MARKETING ANALYSIS AND STRATEGY

Our program is aimed at young members of society and we are aware of the ever-growing number of them that are failing in school or not getting the proper mentorship from parents.

• Youths who have stressors
• Families with many children
• Caring adults who will volunteer to be mentors
• Religious organizations

SOURCES OF INCOME

Theresa Youth Foundation will generate revenue from federal and state contracts, grants from private firms, and business sponsorship.

Money is also generated for Theresa Youth Foundation from the general public cash donation, legacy gift, corporate giving, food, and appreciated stock.

This Non-Profit Organization is founded by Theresa Stones and her husband Michael Stones, both have been in the news for so many humanitarian activities. Theresa Stones is a woman who not only loves children but is also keen on seeing the end of juvenile deliquescence.

In the future, we hope to expand our agency to other cities and even go beyond the shores of the United States of America.

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Start » strategy, how to build a manufacturing business plan.

A manufacturing business plan can help get your new venture off the ground and running smoothly.

A manufacturing business plan outlines the goals, strategies, and operations of a manufacturing company. Use this article as a road map for your business and to help recruit investors as your operation grows.

Manufacturing business plans vary slightly compared to business plans for other types of companies. Here's what goes into a manufacturing business plan and how to create one for your venture.

Why do companies need manufacturing business plans?

Manufacturing business plans are used for the same purpose as other companies' plans. These documents help set clear goals and objectives for internal stakeholders. They provide a framework for making decisions around financing, budgeting, hiring, and procurement. Additionally, investors and lenders often require a business plan to assess the venture's potential.

Business plans are meant to be flexible, living documents that are revisited periodically as the business grows. Writing a manufacturing business plan is a good exercise in understanding what equipment will be needed, evaluating the size of the market your business is based in, and assessing your competition. These things will change over time, so make sure you adjust your plan as your company matures.

[Read more: How to Use AI Tools to Write a Business Plan ]

What goes into a manufacturing business plan?

Manufacturing plans can be very detailed, but at a minimum should include the following sections:

• An executive summary.
• A company description.
• A production plan.
• An industry analysis.
• The target market.
• Compliance.
• A financial plan.

Some manufacturing plans also include sections for marketing, management, and operations. An operations plan can include the details of how you will source materials, your design process, how you will manage production, and ways to coordinate logistics with potential buyers. Marketing sections detail how you will position your product and reach potential buyers, while management identifies the key roles for which you will hire.

[Read more: 6 Product Design Software Programs for Beginners ]

While there's a lot of overlap with a normal business plan, manufacturing companies have unique processes and constraints they need to consider and address in their plan.

Why are manufacturing business plans unique?

The production plan section should provide a detailed outline of the manufacturing process, equipment, facilities, and supply chain. It should also include operational details that are crucial to the success of the manufacturing business: quality control, inventory management, and supply chain logistics, which should be covered extensively.

Manufacturing business plans also play an outsized role in recruiting funding. Manufacturers often require significant capital investments in equipment, machinery, and facilities. The financial projections included in the plan must accurately reflect these costs to ensure adequate funding for getting off the ground.

Finally, meeting global environmental, safety, and quality regulations is no easy feat. Identifying these requirements early positions the manufacturer to be compliant, as well as to assess which supply chain partners are also able to meet these rules. A manufacturing business plan should detail supply chain management, compliance demands, and steps to streamline both of these key elements.

How to write a manufacturing business plan

The easiest way to get started is to use a template. A few outlines are available online, like this one from Katana or this one from MoreBusiness.com . Start by defining your business and answering questions such as:

• What product will the business manufacture?
• Who is the target market of ideal customers?
• What makes this product unique?
• What business structure will be used?

From there, you can work through section by section to conduct market research, develop your operations plan, prototype your product, and identify supply chain partners. Include financial projections such as your startup costs, operational costs, revenue projections, and the break-even point.

"It's important to be optimistic when starting a new business, but you also need to be realistic. This is especially true when it comes to financial projections. Don't overestimate the amount of revenue you will generate or underestimate the costs of goods sold," wrote Katana .

Breaking your plan down into smaller sections can make it easier to identify areas where you need outside help too. Don't be shy about asking others in the industry for advice.

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• Disaster recovery planning and management

Example disaster recovery plan for small businesses

Small businesses make significant investments in it infrastructure. they must protect those investments from unplanned and potentially destructive events with a dr plan..

• Paul Kirvan

Technology disaster recovery plans are necessary for businesses of every size. A small business disaster recovery plan protects and recovers critical IT infrastructure assets after a disruptive event.

DR plans provide step-by-step procedures for recovering disrupted systems and networks, helping them return to normal operations. The goal of these processes is to minimize any negative impacts to company operations. DR plans are essential for ensuring that a business can continue to deliver its products and services in the aftermath of a crisis.

The scale and details of a small-to-medium business ( SMB ) DR plan are typically less complex than those for a large enterprise but no less necessary. The key is to have the resources and procedures for recovering critical systems, networks and data the organization needs to function.

Included in this article is an example disaster recovery plan for small business. This template is a solid first step that can facilitate the initiation and completion of an IT DR plan. The structure of this article and the template is consistent with established national and international standards for IT disaster recovery .

Why create a DR plan specifically for small business?

Regardless of the type and size of the business, a DR plan provides a structured approach for responding to unplanned incidents that threaten an IT infrastructure. These can include threats to software, networks, processes and people.

Protecting an organization's investment in its technology infrastructure and its ability to conduct business are the key reasons for implementing an IT DR plan. Considering that businesses of any size depend on technology, DR plans should be on every CIO's short list. Support from senior management is the primary starting point for a small business DR plan, especially with funding and a project budget .

Get started with goals and analyses

Once management approval has been received to develop a DR plan, IT and DR teams should begin by completing a risk assessment to identify potential threats to the IT infrastructure. A risk assessment can also be used to identify potential vulnerabilities and single points of failure that could cause a disruption or outage.

The goal of a risk assessment is to determine which infrastructure elements are most at risk to the organization's business. For a small business with less than 100 employees, this could be any hardware in the data center, key applications the business uses, and networking resources. If the organization uses external cloud resources, the assessment should consider risks that might affect their ability to recover from an incident.

When an incident -- internal or external -- negatively affects the IT infrastructure, the business could be compromised, resulting in loss of business and reputational damage. Identifying risks and threats to the infrastructure is a key activity. For smaller organizations with fewer resources, attention to detail is critical.

It might be advisable to conduct a business impact analysis (BIA), which identifies the most important activities the organization performs. BIAs also correlate the key functions with the technologies needed to support them. This information, coupled with data from the risk assessment, results in a DR plan design that focuses on protecting the most essential systems and functions.

What do you need for a DR plan?

It is essential to have the right players during the planning process as well as a team ready to respond to system disruptions. Coordination with business unit leaders, particularly those who are responsible for the mission-critical functions, helps zero in on the technology requirements needed to sustain business operations. Senior leaders define recovery time objectives and recovery prioritization.

The DR planning process identifies critical IT systems and networks; links them to mission-critical business functions; prioritizes recovery times; and delineates the steps needed to restart, reconfigure, and recover operations.

A comprehensive IT DR plan also includes relevant supplier contacts and sources of expertise for recovering disrupted systems.

In today's business environment, both large and small businesses use cloud-based services to supplement existing IT resources. Data storage is a key use for cloud services, and many cloud vendors offer DR services of their own. The flexibility and relatively low cost of cloud DR make it a good option for small businesses.

In addition to securely protecting data, databases and applications, hardware devices must also be protected in a DR plan. Having one or two spare servers ready to use if an existing server fails is one way to minimize the consequences of a device failure. Backup power, such as uninterruptible power systems , is also essential.

Considering how much small business technology can be deployed today from hosted sources, one could make the argument that in-house DR is unnecessary for SMBs. Such a decision should be carefully made and in consultation with third-party resources to make sure they can support the technology needs of a business.

Limitations and benefits of a DR plan

Among the less tangible benefits of a DR plan is peace of mind. Aside from that, it is good to know how to manage disruptions to IT systems and return them to normal. In situations where the technology is on site, a DR plan -- even if it is only a few pages of who to call and what systems to fix first -- is far better than having no plan at all.

By contrast, SMBs using hosted systems for most of their infrastructure will still need to know who to call, what to say, and how to work on an interim basis while the third party fixes operations.

One of the key activities to perform with a DR plan is a periodic test . This will determine if the right systems are being addressed and the recovery steps have been validated. Periodic testing ensures that backup systems and data are accessible, and the organization has contact information for all necessary parties, within and outside the organization.

Regrettably, testing is perhaps the one activity most SMBs fail to perform, and it increases the risk of damage from a disruptive event.

Another challenge with DR plans is keeping them up to date. Changes in technology, installation of new patches, changes to storage devices, updates to key applications and other events should be added to DR plans but often are not.

Additional resources to develop an IT DR plan

In addition to the plan template attached to this article, the National Institute for Standards and Technology Special Publication 800-34, Contingency Planning for Information Technology Systems , is a helpful resource for building a DR plan.

This standard covers several areas of DR organizations can include in a plan. Helpful additions from this standard might include the following:

• Add a vulnerability assessment component to the risk assessment to identify and address any potential weak points.
• Identify preventive controls that reduce the effects of system disruptions and can increase system availability and reduce life cycle costs.
• Conduct plan testing, training and exercising to improve plan effectiveness and overall company preparedness.
• Consider the plan as a living document to be reviewed and updated regularly to remain current with system changes and business requirements.

SMB considerations

While this article addresses disaster recovery from a general perspective, the SMB template is designed to be flexible yet comprehensive enough to address the key business and technology issues an organization might face in a disaster. An SMB might decide that the focus is recovering critical system and network resources. As such, other sections of the template can be omitted.

Staffing can be a challenge in an SMB. In some organizations, there might be only one or two employees who can lead a recovery effort. Organizations with a one- or two-person IT department might be challenged to respond in an incident.

It might be necessary to consolidate DR plan data and procedures into a one- or two-page document. As long as emergency contacts are up to date for crisis communications , procedures are current, and backup resources are in place, SMBs can likely make it through all but the most devastating events.

How to use the template

The included template is designed to be flexible for most SMBs, and users can delete sections that don't apply to their business. Key sections to review include emergency contacts, recovery and restoration procedures, and any other activities needed to return the IT infrastructure to normal.

Following is a summary of the plan template and its sections:

• Information Technology Statement of Intent . This sets the stage and direction for the plan.
• Policy Statement. It is important to include an approved statement of the organization's policy regarding the provision of disaster recovery services.
• Objectives. These describe the main goals of the plan.
• Key Personnel Contact Information. Key contact data should be included early in the plan. It is the information most likely to be used right away and must be easy to locate.
• Plan Overview. This describes basic aspects of the plan.
• Emergency Response . This describes what needs to be done immediately following the onset of an incident.
• Disaster Recovery Team . This lists members and contact information of the DR team.
• Emergency Alert, Escalation and DR Plan Activation. These list steps to take through the early phase of the incident, leading to activation of the DR plan.
• Media. This includes tips for dealing with the media during and after a crisis.
• Insurance. This summarizes the insurance coverage associated with the IT environment and any other relevant policies.
• Financial and Legal Issues. This lists actions to take for dealing with financial and legal issues.
• DR Plan Exercising. This underscores the importance of DR plan exercising.
• Appendix A – Technology Disaster Recovery Plan Templates. This includes sample templates for a variety of technology recoveries. For some organizations, these templates might be sufficient by themselves as DR plans.
• Appendix B – Suggested Forms. These are ready-to-use forms that will facilitate the plan completion.

Paul Kirvan is an independent consultant, IT auditor, technical writer, editor and educator. He has more than 25 years of experience in business continuity, disaster recovery, security, enterprise risk management, telecom and IT auditing.

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