seat assignment name called at gate meaning

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Anyway, as I have always flown on fares that allow advance seat assignment and usually check a bag, I've actually never had to have a seat assigned at the gate. Should she have done something more proactive?

As far as I can see she could have:

1. Gone to the bag drop desk and asked there (bad, as I assume there's a wait).

2. Gone to the same or a different gate with an agent and asked right after she got through security.

3. Gone to the gate right when the gate agent got there to open the flight .

What do you usually do in this situation?

It seems inappropriate for the gate agent to tell her that, as if she's a charity case.

She had paid for her seat, and had she been denied boarding (considering that she arrived on time) she would have been owed compensation.

"What do you usually do in this situation?"

I wouldn't choose one of these fares, but if I did I would look at the overhead monitor in the gate area to see if there were seats available. I guess I'd then ask the gate agent when I could expect a seat assignment.

well if one choose an Basic fare then seats are assigned at check in and that is determined by availability so none of that was surprising. And I don't think your daughter could have done anything different. You get a cheaper fare and have to take what comes with it. I agree the agent did not have to tell you that someone gave up their seat. They overbooked. Delta's fault and not your daughter's

I thought the gate agent's comment was inappropriate too, but I wondered if there was some procedure she was supposed to have followed that we didn't know about that might have caused him to say it.

She was there way ahead of time as we've heard so much about the TSA lines, so she got there (ATL) 3 hours early then had precheck and TSA took about 5 minutes, so she had plenty of time to ask someone if that's what she should have done. I've never paid attention to the monitors at the gates saying if there were seats available - when does that show up? When they open the flight ?

Seat assignments are done *after check in closes* (not at check in). That effectively means they're assigned at the gate and only from the available unassigned seats.

btgm, the only thing your daughter could do to minimize IDB here (apart from not buy the E bucket) is to get elite status, as I'd expect the usual priority for handling oversold flights would be followed. That's ask for VDBs, then assign seats based on elite status, fare bucket and time of check in. A non elite in the E bucket is going to be right at the bottom of that list. Daughter probably got on the plane due to both the VDB and having checked in at T-22.5.

And remember that both United and American are going to be introducing Basic Economy fares soon as well, with likely the same potential consequences.

The thing is, she had a basic economy fare in both directions (at least I think so - they're both fare class E), and she was able to choose a seat at check in on the way there. I just assumed that they had gotten to the point where they turn it over to the airport when the seats are mostly full.

Maybe they open it at check in if the flight isn't overbooked?

USBT, isn't it true though that the daughter would have received compensation if she had been IDB'd?

As for the GA's comment, not sure if I see an issue there, as it seems that the explanation was correct, and also see no need to mention compensation. I have had similar said about me, "Here's your upgrade to GFC sir. That nice gentleman just declined his upgrade, to sit with his wife in BFC." I have gotten smiles, whispered "thank yous," and a few knowing nods - but mention of my decision is usually not made. I am sure that I have been the recipient of similar, though never knew who to thank.

As far as what to do next time, not sure if I know an answer. The newish "Basic Economy fares," probably have several stipulations, and limitations. From what I gather, they have a little similarity to the old "Standby tickets," of yore. If one does OLCI, at T-24 (or whatever time is allowed), that is probably as good, as it gets. Then, it's the luck of the draw, on that particular flight .

While I am not a fan of airlines overbooking, I can certainly see their position. No-shows happen, and for myriad reasons. On an ORD - PHX flight Sunday, there was a long list of standbys, and the plane was showing full. As the boarding time approached, a dozen seats opened up (no-shows?), and all standby pax were seated. There were still about half a dozen vacant seats in E+, and that is something that I have not seen in a very long time. Unfortunately, we were #3 and 4 for FC upgrades, and only #1 and 2 got what was left up front. At least we were in Exit Row, and my RPU's (pledged) will be credited back to my account.

That's one of my little pet peeves with airlines . I've never found a way to go back and look at the T&Cs of a ticket once it's purchased, only when you check that little box when buying. For example, her confirmation says:

"This ticket is non-refundable unless the original ticket was issued at a fully refundable fare. Some fares may not allow changes. If allowed, any change to your itinerary may require payment of a change fee and increased fare. Failure to appear for any flight without notice to Delta will result in cancellation of your remaining reservation."

Shouldn't they just say it's nonrefundable since the ticket is already issued? (That's a side topic though.)

It does also say "/NONREF/NOCHGS/NOPRE RSVDSEAT" but there's nothing to link to the actual T&Cs.

On further research I did find this in the FAQs:

"When Can I Get A Seat Assignment On A Basic Economy Fare?

Your seat will be assigned after you check in for a flight via delta.com, a Delta airport kiosk or with a Gate Agent within 24 hours of departure."

"What If A Seat Is Not Assigned To Me At Time Of Check-In?

A seat request boarding pass will be issued and can be used to clear airport security. Your seat will be automatically assigned at the gate."

So presumably sometimes you get the seat at check in and sometimes you don't.

<<<Here's your upgrade to GFC sir. That nice gentleman just declined his upgrade, to sit with his wife in BFC." >>>

The ticket she purchased said that seat assignment would be made after check in. Not you'll get a seat if you're lucky. 😀

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Why Does My Boarding Pass Say “Seat at Gate” – Unraveling the Mystery of Seat Assignments

• by Donna Gonzalez
• October 22, 2023

Have you ever glanced at your boarding pass only to find the puzzling phrase “Seat at Gate” instead of a specific seat number ? If you’ve been left wondering why this happens, you’re not alone. In this blog post, we’ll delve into the curious world of seat assignments and answer all your burning questions.

Whether you’re a frequent flyer or just embarking on your first flight, understanding the ins and outs of boarding passes is essential. We’ll cover everything from the basics of what a boarding pass is to why some airlines make you pay for seat selection. So sit back, relax, and prepare to gain a new perspective on the quirks and mysteries surrounding your boarding pass.

Let’s dive in and uncover the reasons behind the enigmatic “Seat at Gate” message on your boarding pass.

Why Does My Boarding Pass Say “Seat at Gate”

Have you ever glanced at your boarding pass only to be perplexed by the words “Seat at Gate”? Fear not, my fellow traveler! This subsection will unravel the mystery behind this cryptic phrase and explain why your boarding pass may display this peculiar message. So buckle up (metaphorically, of course) and let’s embark on a journey of discovery!

The Seat Shuffle Shenanigans

Ah, the joy of boarding a flight and settling into your assigned seat. But what if your boarding pass doesn’t reveal your seat number, leaving you scratching your head in confusion? This is where the notorious “Seat at Gate” comes into play. It’s essentially an invitation to indulge in a whimsical game of musical chairs, airport style.

The Gate Agent’s Secret Weapon

The gate agent, that omnipotent figure dressed in a snazzy uniform, holds the power to determine your fate – or rather, your seat. Sometimes, due to last-minute changes , overbooking, or simply the whims of airline gods, there may be a need to reassign passengers at the gate. In such cases, your boarding pass will declare “Seat at Gate,” meaning your seat will be assigned by the gate agent just before boarding the aircraft.

It’s a Mystery of Space and Time

In the vast expanse of the airport, space and time can be unpredictable forces. Flights can be delayed, gates can be changed, and passengers can magically disappear (well, maybe not magically). To ensure efficiency and flexibility, airlines may opt to assign seats at the gate rather than printing specific seat numbers on boarding passes. It gives them the freedom to make adjustments and accommodating changes without causing mass panic or a domino effect of confusion.

Behind the Scenes: The Gate Agent Chronicles

Imagine the gate agent as the conductor of an airport symphony, orchestrating the chaos with finesse. They juggle gate announcements , passenger inquiries, and the eternal struggle of fitting a hundred pounds of luggage into a ten-pound overhead bin. Amidst this bustling activity, seat assignments may become a last-minute task, ensuring the aircraft is optimally filled while accommodating the needs of individual passengers.

The Thrill of the Unknown

Sure, it can be unnerving not knowing your seat until the final moments before boarding. But think of it as an unexpected adventure , a chance to embrace the unknown. Perhaps you’ll be upgraded to first class, or maybe you’ll find yourself seated next to a delightful travel companion who shares your passion for exotic snacks. Embrace the uncertainty and let fate decide your flying fate!

And there you have it, the enigma of “Seat at Gate” unraveled! The next time your boarding pass bears this intriguing message, you can face it with a knowing smile. Remember, it’s the gate agent’s secret weapon to navigate the ever-changing landscape of air travel. So take a deep breath, trust in the process, and embark on your flying adventure with an open mind (and plenty of snacks!).

Happy travels!

FAQ: Why Does My Boarding Pass Say “Seat at Gate”

Welcome to our FAQ section on the topic of “Why does my boarding pass say ‘seat at gate’?” If you’ve ever encountered this puzzling statement on your boarding pass, don’t worry, you’re not alone. In this comprehensive FAQ, we will provide you with all the answers and insights related to this common occurrence. So, fasten your seatbelts and let’s dive in!

What Is a Boarding Pass

A boarding pass is a document that grants you access to board an aircraft. It contains essential information such as your name, flight details, seat assignment, departure gate, and boarding time. Think of it as your “ticket” to embark on your aerial adventure.

Why Does My Boarding Pass Not Have a Seat Number

If your boarding pass doesn’t have a specific seat number and instead says “seat at gate,” it means that the airline has not assigned you a seat during the check-in process. But don’t panic! This can happen for a variety of reasons, such as an oversold flight or a last-minute equipment change. Rest assured that the airline will allocate you a seat at the gate before your flight departs.

What Is a Free Seat in Flight

A “free seat” in a flight context refers to an unassigned or unoccupied seat. Airlines sometimes keep a few seats unassigned until the final boarding stages to accommodate special requests or handle any seating issues that may arise. These seats are typically offered on a first-come, first-served basis at the gate.

How Can I Confirm My Seat in Flight

You can confirm your seat in a flight during the check-in process. Most airlines allow you to select your seat either at the time of booking or during online check-in. If you want to ensure a specific seat assignment, it’s best to check in early and reserve your seat in advance.

What Airlines Let You Choose Seats

The majority of airlines nowadays offer passengers the flexibility to choose their seats. However, the specific policies and fees associated with seat selection might vary among different carriers. It’s always a good idea to check with your airline beforehand to understand their seat selection options.

Is Seat A on a Plane a Window Seat

Yes, seat A on a plane is typically a window seat. In most aircraft, the seats are arranged in a pattern where the letter A designates the window seat closest to the front of the aircraft on the left-hand side (when facing forward).

Can You Change Your Seat on Alaska Airlines

Yes, you can change your seat on Alaska Airlines. The airline allows passengers to modify their seat assignments even after receiving their boarding pass. You can do this either through the official Alaska Airlines website, mobile app, or by contacting their customer service.

How Do I Know Which Gate to Go to at the Airport

To know which gate you need to go to at the airport, you can check the information displayed on your boarding pass. It will typically specify the gate number, which is the designated location where you should go to board your flight. Additionally, airports often have display screens throughout the terminal that provide updated gate information for departing flights.

What Is a Gate Number in the Airport

A gate number refers to the specific location at the airport where passengers board their flights. These gate numbers help guide travelers and ensure efficient boarding processes. Gate numbers are typically displayed on signage throughout the terminal and are also included on your boarding pass.

Why Do Airlines Make You Pay for Seats

Airlines may charge fees for seat selection based on various factors. These charges can help generate revenue for the airline and cover additional services or amenities provided to passengers. Additionally, seat fees can be a way for airlines to manage seat availability , preferences, and ensure a smoother boarding process.

What Does Gate Open Mean

When you see the term “gate open,” it means that the designated gate for your flight is open for passengers to begin boarding. It signifies the start of the boarding process, and you should proceed to the indicated gate at the specified time to board your flight.

Is It Worth Paying for Seat Selection

The worth of paying for seat selection ultimately depends on your personal preferences and priorities. If you value specific seating arrangements, such as extra legroom or proximity to the aisle, paying for seat selection can ensure a more comfortable journey. However, if seat preferences are not a significant concern for you, saving the extra expense might be a more practical choice.

What Happens If You Don’t Book a Seat on a Plane

If you don’t book a seat on a plane, the airline will typically assign you one during the check-in process. In some cases, if the flight is not fully booked, you might receive a seat at the gate instead. It’s important to note that seat availability may be limited by this point, so it’s wise to check in early to secure the seat of your choice.

Do You Get to Pick Your Seat on Alaska Airlines

Yes, you can pick your seat on Alaska Airlines. The airline offers passengers the option to select their seats during the booking process or through online check-in. By choosing your seat in advance, you can ensure your preferred location onboard, whether it’s by the window, aisle, or in a specific section of the aircraft.

How Does Seat Assignment Work on Alaska

Seat assignment on Alaska Airlines can be done during the booking process or through online check-in. The airline provides passengers with an interactive seat map that displays available seats, allowing you to choose the one that suits your preferences. If you don’t select a seat, Alaska Airlines will automatically assign one to you.

How Do You Sit Together on Alaska Airlines

To sit together on Alaska Airlines, ensure that you book your tickets together or modify your seat assignments accordingly. During the online check-in process, you can select seats next to each other or contact the airline’s customer service to make the necessary arrangements. However, it’s always recommended to book early to maximize the chances of getting adjacent seats.

How Can I See My Seat Number

You can find your seat number on your boarding pass. It is usually displayed along with other flight details, such as the date, time, and gate number. Taking a quick glance at your boarding pass will provide you the information you need about your assigned seat.

Is It Mandatory to Select a Seat While Booking a Flight Ticket

In most cases, selecting a seat while booking a flight ticket is not mandatory. Airlines often provide the option to choose your seat during the booking process or at a later stage. However, if you don’t choose a seat, the airline will assign one to you during check-in or at the gate.

Are Alaska Airline Seats Comfortable

Alaska airline seats are designed with passenger comfort in mind. While specific seat comfort may vary depending on the aircraft type and configuration, Alaska Airlines strives to provide a comfortable flying experience. Additionally, the airline offers various seat classes and options that cater to different comfort preferences and budgets.

What Does It Mean If I Don’t Have a Seat Assignment

If you don’t have a seat assignment, it means that the airline has not assigned you a specific seat yet. This can occur for various reasons, including oversold flights or last-minute changes. Rest assured that the airline will allocate a seat to you either during the check-in process or at the gate.

What Does “Unavailable Seat” Mean on Alaska Airlines

If you see the term “unavailable seat” on Alaska Airlines, it means that the particular seat you are trying to select is not currently available. This could be due to the seat being already assigned to another passenger or restricted for operational reasons. It’s best to choose an alternative seat or contact Alaska Airlines for further assistance.

Do You Get Your Seat Number When You Check-In Online

Yes, when you check-in online, you will receive your seat number along with your boarding pass. Online check-in allows you to choose or confirm your seat assignment before arriving at the airport, providing you with peace of mind and a smoother boarding experience.

Can I Change My Seat after Receiving My Boarding Pass

Yes, it is possible to change your seat after receiving your boarding pass. Most airlines, including Alaska Airlines, allow passengers to modify their seat assignments up until the boarding process begins. You can make seat changes through their official website, mobile app, or by contacting their customer service.

What Does “Seat Assigned at Gate” Mean on Alaska

When your boarding pass states “seat assigned at gate” on Alaska Airlines, it means that the airline will allocate your seat when you reach the gate just before boarding. This usually occurs when there are last-minute changes or operational requirements that prevent seat assignments during the check-in process.

Why Does My Boarding Pass Say “Name Called at Gate”

If your boarding pass says “name called at gate,” it means that the airline needs your attention at the gate for a specific reason. This could be related to seat assignments, upgrades, or any other special instructions or requests. Make sure to pay attention to announcements and follow the instructions given to you by the airline staff.

That’s a wrap for our FAQ section on why your boarding pass may say “seat at gate.” We hope that this comprehensive guide has provided you with all the answers and insights you need. Remember, when it comes to air travel, patience, flexibility, and a sense of adventure are your best companions. Safe travels!

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What is the significance of the "at gate" assignment on an airplane ticket in the Delta Airlines boarding process?

The "at gate" assignment on an airplane ticket in the Delta Airlines boarding process signifies that the passenger has not been assigned a specific seat during the check-in process. Instead, they will be assigned a seat at the gate before boarding the aircraft. This practice is more common for passengers traveling on Basic Economy fares, especially when the flight is nearly full [1] .

The significance of this "at gate" assignment is primarily related to the airline's priority system and the overall boarding process. Here are some key points to understand:

Priority for frequent flyers: By waiting to assign seats to Basic Economy passengers at the gate, Delta Airlines can prioritize the experience of their high-revenue frequent flyers. This allows frequent flyers booking last-minute fares or making same-day changes to potentially secure better remaining seats, rather than being stuck in less desirable seats on a nearly full flight [1] .

Seat availability: Assigning seats at the gate allows Delta Airlines to manage seat availability more effectively. By holding back seat assignments until the last moment, the airline can better accommodate any changes or adjustments that may occur during the boarding process [1] .

Boarding order: Delta Airlines follows a specific boarding order to ensure a smooth and efficient departure. The boarding order consists of several zones, with different groups boarding in a particular order. Passengers with seat assignments made at the gate will typically board in one of the later zones, depending on their status or fare type [2] .

Learn more:

• Why does Delta often assign Basic Economy passengers a seat the gate, instead of during check-in? - Travel Stack Exchange
• Delta Boarding Order Explained - NerdWallet
• Delta is changing how it boards passengers starting May 1 - CBS News

Continue the conversation

Explore more.

How To Get A Seat Assigned At The Gate When Flying Delta

Heading to the airport and worrying about getting a good seat on your Delta flight? Even if you don’t have a seat assigned when you arrive at the gate, there are ways to increase your chances of scoring a preferred seat.

If you’re short on time, here’s a quick answer to your question: Arrive early, ask the gate agent nicely about seat availability, be flexible on your seating preferences, and consider Delta’s premium seating options to guarantee a seat assignment .

In this comprehensive guide, we’ll cover everything you need to know about getting a seat assigned at the Delta gate. You’ll learn tips for increasing your chances of an upgrade, how the airline prioritizes seat assignments, and what to do if you have special seating needs.

Arrive Early at the Airport

When it comes to getting a seat assigned at the gate when flying Delta, arriving early at the airport is key. By giving yourself enough time before your flight, you can increase your chances of getting the seat you desire. Here are some tips on how to make the most of your time at the airport.

Be at the Gate at Least 30 Minutes Before Boarding

One of the best ways to ensure you have a seat assigned at the gate is to be at the gate at least 30 minutes before the boarding process begins. This will give you enough time to check in, go through security, and make your way to the gate.

By arriving early, you’ll also have the opportunity to ask the gate agent about any available seats or upgrades.

According to a study conducted by Delta Airlines , passengers who arrive at the gate early are more likely to secure their preferred seat. So, if you want that extra legroom or a window seat, don’t be afraid to arrive a bit earlier than necessary.

Head Straight to the Gate Upon Arrival

Another important tip is to head straight to the gate upon arrival at the airport. Avoid getting caught up in shopping or grabbing a bite to eat before making your way to the gate. The earlier you arrive at the gate, the more likely you are to have a wider selection of available seats.

Delta Airlines recommends that passengers prioritize their time at the gate to ensure they have ample opportunity to secure a seat assignment. By heading straight to the gate, you’ll also have more time to address any concerns or special requests with the gate agent.

Politely Ask the Gate Agent About Availability

Don’t demand an upgrade.

When approaching the gate agent to inquire about seat availability, it’s essential to maintain a polite and respectful demeanor. Remember, the gate agent has the authority to assign seats based on availability and other factors.

Demanding an upgrade or acting entitled is unlikely to endear you to the gate agent and may even diminish your chances of getting a seat assigned.

Explain Your Seating Preferences

Instead of demanding an upgrade, it’s more effective to explain your seating preferences to the gate agent. For example, if you prefer an aisle seat due to convenience or a window seat for the view, politely express your preference and ask if there are any available seats that match your request.

By providing a clear and reasonable explanation, you increase your chances of the gate agent considering your seating preferences.

Ask About Options Besides Upgrades

While many travelers may automatically think about upgrades when wanting a better seat, it’s worth considering other options as well. Ask the gate agent if there are any seats with extra legroom or if they can assign you to a row with an empty seat next to it for more space.

By exploring alternative options, you may find a more suitable seat without necessarily needing an upgrade.

Remember, the gate agent’s primary goal is to ensure a smooth boarding process and accommodate passengers as best as possible. Being polite, understanding, and open to different seating options can make a positive difference in your chances of getting a seat assigned at the gate when flying with Delta.

Be Flexible on Seating Location

When it comes to getting a seat assigned at the gate when flying Delta, being flexible on seating location can greatly increase your chances of getting a seat that suits your preferences. While many passengers prefer to sit in the forward cabin, it’s important to note that this isn’t always the best option.

The forward cabin may be closer to the boarding door, but it can also be noisier due to proximity to the engines. Additionally, seats in the back of the plane often offer quicker access to the lavatories and can be less crowded.

Consider Exit Rows and Bulkheads

If you’re looking for extra legroom or prefer to have more space, consider opting for seats in the exit rows or bulkheads. These seats typically have more legroom and allow for a more comfortable flying experience.

However, it’s important to note that these seats often come with certain restrictions, such as not being able to store your personal items under the seat in front of you during takeoff and landing. Make sure to familiarize yourself with these restrictions before selecting these seats.

Accept a Middle Seat if Needed

While nobody enjoys sitting in the middle seat, sometimes it’s necessary in order to secure a seat at the gate when flying Delta. If you find yourself in this situation, try to make the best of it by selecting a seat in the middle section of the plane that offers some advantages.

For example, aim for a middle seat in an exit row or bulkhead, as these seats often come with extra legroom. Alternatively, consider choosing a seat in the middle section of the plane that is closer to the front or back, as these seats can provide a slightly better experience.

Remember, being flexible with your seating preferences can greatly increase your chances of getting a seat assigned at the gate when flying Delta. Don’t be afraid to explore different seating options and consider the advantages and disadvantages of each location. Safe travels!

Book Delta Comfort+ or First Class

When it comes to getting a seat assigned at the gate when flying Delta, one of the best ways to secure a comfortable spot is by booking Delta Comfort+ or First Class. These options offer a range of benefits and perks that can make your flying experience much more enjoyable.

Comfort+ Guarantees Extra Legroom

If you value extra legroom and enhanced comfort during your flight, Delta Comfort+ is the way to go. With this option, you can expect a few additional inches of legroom compared to the standard economy seats.

This can make a huge difference, especially on longer flights, allowing you to stretch out and relax. In addition to the extra space, Comfort+ passengers also enjoy dedicated overhead bin space, priority boarding, and complimentary premium snacks and beverages.

First Class Comes with Premium Perks

For those looking for the ultimate flying experience, First Class is the way to go. When you book a First Class seat with Delta, you can expect a host of premium perks and amenities. These include spacious seats with ample legroom, enhanced meal options, complimentary alcoholic beverages, and access to Delta Sky Clubs.

Additionally, First Class passengers enjoy priority boarding and dedicated overhead bin space, ensuring a seamless and stress-free travel experience.

Use Miles to Upgrade at the Gate

If you’re a Delta SkyMiles member, you may have the opportunity to use your miles to upgrade to a higher class at the gate. This is a great option for those who want to enjoy the comforts of Comfort+ or First Class without having to pay the full price.

Keep in mind that this option is subject to availability and is typically offered on a first-come, first-served basis. So, if you’re interested in upgrading, it’s best to arrive at the gate early and speak with a Delta representative to explore your options.

By booking Delta Comfort+ or First Class, or using your miles to upgrade at the gate, you can increase your chances of getting a seat assigned that offers extra comfort and perks. So, the next time you fly with Delta, consider these options to enhance your travel experience.

Know Delta’s Seating Policies

When it comes to getting a seat assigned at the gate when flying Delta, it’s important to understand the airline’s seating policies. Delta has specific rules and procedures in place to ensure a smooth and efficient boarding process for all passengers.

By familiarizing yourself with these policies, you can increase your chances of getting a seat that suits your preferences.

Priority Goes to Elite Fliers and Paid Upgrades

Delta gives priority seating to its elite fliers and passengers who have paid for upgrades. Elite members of Delta’s frequent flyer program, SkyMiles, are granted access to preferred seating options, including seats with extra legroom or closer proximity to the front of the aircraft.

Additionally, passengers who have purchased an upgrade to a higher class of service, such as Delta One or First Class, will also have priority when it comes to seat assignments.

It’s important to note that these priority seating options may not be available to all passengers. They are typically reserved for those who have achieved a certain level of status within Delta’s loyalty program or have paid for the upgraded service.

Seats Often Open 24 Hours Before Departure

If you haven’t been able to secure a preferred seat during the initial booking process, don’t lose hope. Delta often releases additional seats for assignment 24 hours before departure. This means that even if you were initially assigned a seat that doesn’t meet your preferences, you may have an opportunity to change it closer to your departure time.

Keep in mind that these seats are typically assigned on a first-come, first-served basis. So, if you want to improve your chances of getting a better seat, it’s recommended to check-in as early as possible, ideally online or through the Delta mobile app.

By doing so, you’ll be among the first to have access to any newly released seats.

Check-in Early for the Best Selection

When it comes to getting a seat assigned at the gate when flying Delta, checking in early can make all the difference. Delta allows passengers to check-in online or through their mobile app starting 24 hours before departure.

By taking advantage of this early check-in option, you’ll have a better chance of securing a seat that meets your preferences.

During the check-in process, you’ll have the opportunity to view the available seats and select the one that suits you best. It’s important to note that some seats may come with an additional fee, such as those with extra legroom or better views.

If you’re willing to pay for these premium seats, you’ll have even more options to choose from.

Remember, the availability of seats can vary depending on factors such as the flight’s popularity and the number of passengers who have already checked in. So, to increase your chances of getting a seat that you’re happy with, it’s best to check-in as early as possible.

By understanding Delta’s seating policies and following these tips, you’ll be well-prepared to navigate the process of getting a seat assigned at the gate when flying with Delta. Remember to stay informed, check-in early, and be flexible with your preferences to maximize your chances of a comfortable journey.

Happy travels!

Request a Preferred Seat Due to Special Needs

When flying with Delta, passengers with special needs have the option to request a preferred seat at the gate. This is especially useful for individuals with medical issues or disabilities, as it allows them to have a more comfortable and accommodating flight experience.

Inform Agents of Medical Issues or Disabilities

If you have a medical condition or disability that requires specific seating arrangements, it’s important to inform the gate agents at the airport. They can assist you in finding a seat that meets your needs, such as an aisle seat for easier access or a seat with extra legroom for added comfort.

By communicating your requirements, Delta can make the necessary accommodations to ensure a pleasant journey.

Traveling with Infants Allows Early Boarding

For parents traveling with infants, Delta offers early boarding privileges. This allows you to board the plane ahead of other passengers, giving you ample time to settle in and get organized before takeoff.

Additionally, by boarding early, you have a better chance of securing a seat that is suitable for you and your baby’s needs, whether it’s a bulkhead seat with a bassinet or a seat near the restroom for easier diaper changes.

Unaccompanied Minors Get Priority Treatment

If you are a parent or guardian accompanying an unaccompanied minor, Delta provides priority treatment to ensure their safety and comfort. Unaccompanied minors are typically assigned seats near the front of the aircraft, allowing flight attendants to keep a close eye on them throughout the flight.

Additionally, Delta’s gate agents will assist in finding the most suitable seat for the child, taking into consideration any special requirements they may have.

By requesting a preferred seat at the gate, passengers with special needs can have a smoother flying experience with Delta. Remember to communicate your requirements to the gate agents and take advantage of the privileges offered for infants and unaccompanied minors.

Traveling should be accessible and enjoyable for everyone, and Delta strives to make that a reality.

Arriving early, kindly asking the gate agent, staying flexible, booking premium seats, understanding policies, and communicating special needs can all help in getting a Delta seat assigned at the gate.

With these tips, you can improve your chances of avoiding a dreaded middle seat and enhance your in-flight experience.

Stephanie Lee is an avid travel writer and remote worker with a passion for mind-opening adventures that change not just where you go, but who you become. Originally from San Francisco with continual wanderlust woven into her multiethnic upbringing, Stephanie has extensively backpacked through over 50 countries across 6 continents while working flexibly online. Through vulnerable storytelling on The FYS Life, she motivates people to embrace travel as a conduit for better understanding themselves and the cultures that shape our world. An optimistic spirit who finds daily inspiration in moments of natural beauty or human connection, Stephanie currently resides in Portland, Oregon between journeys abroad.

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Why does Delta often assign Basic Economy passengers a seat the gate, instead of during check-in?

One of the answers to a related question mentioned that Delta often puts a lot of passengers on the "awaiting seat assignment" list because these are Basic Economy passengers who only get a seat at the gate. I've personally faced this issue at least 3 times while flying with Delta.

But why is this the case? How does assigning seats so late benefit Delta's operations?

• delta-air-lines

• Not an answer because I have no source or reference for this, but they might be keeping a few seats aside for families, people requiring special assistance, etc. It may be better to assign seats at the last minute rather than assign a seat and then change it. –  jcaron Commented Sep 23, 2019 at 20:00
• 1 @jcaron No, Delta doesn't do that. It's not certain seats that aren't assigned or that are blocked off. It's just whichever ones people haven't selected yet. Anyone who already has a confirmed seat assignment can change to any of them at will. It's mostly just so that frequent flyers making last-minute changes or bookings aren't as likely to get stuck in a middle seat in the back. A significant portion of the seats left at the end tend to be the 'preferred' ones that are reserved for Medallions. If some are left at boarding, the unassigned BE pax will be placed there. –  reirab Commented Sep 23, 2019 at 21:44

2 Answers 2

This happens when the flight is nearly full. Waiting to assign seats to people on Basic Economy fares allows frequent flyers booking last-minute fares and/or using Same-Day Confirmed or Same-Day Standby changes to the flight to get the better remaining seats, rather than being stuck in a middle seat in the back of the plane on a nearly-full flight.

On flights that are not near capacity, Basic Economy passengers will be able to choose any available normal economy seat when they check in (which they can do up to 24 hours in advance of the flight.)

Basically, Delta (like nearly all full-service airlines) wants to prioritize the experience of their high-revenue frequent flyers over that of infrequent leisure passengers on the cheapest fares. Also, the frequent business flyers are often operating on tighter schedules than the leisure passengers who are usually booking Basic Economy fares, so they try to do their best to keep seats closer to the front of the aircraft for those passengers.

I would say for operations it doesn't matter at all. The reason for Basic Economy fares was to offer the fare as cheap as possible, with additional fees for additional services. Seat reservation is one of those services. Many people booking BE probably don't care at all, but for those who care, the later they would get the seat assignment, the more likely it is they book a seat assignment for an additional fee (or specifically in Deltas case to book Main cabin instead of Basic Economy the next time).

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Why does my boarding pass say seat assigned at gate?

Why does my boarding pass say “seat assigned at gate”.

When you receive your boarding pass and find the words “Seat Assigned at Gate,” it can be quite perplexing. Why wouldn’t you have a seat assigned prior to boarding? Rest assured, this is a common occurrence in the airline industry and typically happens when a flight is oversold or there are last-minute changes to the aircraft.

Airlines may oversell flights to maximize their revenue. They anticipate that some passengers may cancel or fail to show up, allowing them to accommodate standby passengers. In such cases, the airline will assign seats at the gate to ensure everyone has a place on the plane. This practice helps airlines operate at full capacity and minimize the chances of flying with empty seats.

Another reason for the “Seat Assigned at Gate” message on your boarding pass could be due to aircraft changes. Airlines may substitute the original aircraft with a different one, potentially leading to changes in seat arrangements. In such situations, the airline prefers to assign seats at the gate to avoid confusion or reassigning seats multiple times. By waiting until the gate, they can ensure that the seat assignments they give you are accurate and reflect the current configuration of the aircraft.

Frequently Asked Questions about “Seat Assigned at Gate”

1. Why can’t the airline assign seats in advance? When a flight is oversold or there are last-minute changes, the airline needs to assess the availability of seats and accommodate all passengers accordingly. Assigning seats at the gate allows them to make more informed decisions and ensure everyone is accounted for.

2. What if I have a preference for a specific seat? If you have a preference for a particular seat, it is advisable to arrive at the gate early to increase your chances of obtaining that seat. However, please note that seat preferences are not guaranteed, and the airline may need to allocate seats based on operational requirements.

3. Will I still have a seat on the plane if my boarding pass says “Seat Assigned at Gate”? Yes, absolutely! The message simply means that the airline will assign your seat at the gate, but it doesn’t imply that you won’t be able to board or have a guaranteed seat on the plane. Rest assured, you will be accommodated on the flight.

4. Can I request a specific seat at the gate? While it is possible to request a specific seat at the gate, keep in mind that there are limitations as airlines need to consider factors such as weight balance, passenger preferences, and operational requirements. They will try their best to accommodate your request, but it’s not always possible.

5. Does “Seat Assigned at Gate” mean I will be separated from my travel companion? If you are traveling with a companion, airlines typically strive to seat you together. However, in some cases, due to limited availability or other factors, you may end up with separate seat assignments. If this happens, you can politely request the gate agent to try their best to arrange seating together.

6. What if I have a connecting flight? If you have a connecting flight, the airline will usually provide you with a boarding pass that includes both legs of your journey. In such cases, your seat assignment for the second flight may also be listed as “Seat Assigned at Gate” if it falls under the aforementioned criteria.

7. Are seat assignments at the gate random? Seat assignments at the gate are not entirely random. Airlines consider multiple factors, including passenger preferences, loyalty status, and other operational requirements. However, the precise algorithms and factors used to assign seats vary from airline to airline.

8. Can I upgrade my seat if I have a “Seat Assigned at Gate” boarding pass? While it’s not guaranteed, it is still possible to request an upgrade at the gate if seats in higher classes are available. However, keep in mind that upgrades are subject to availability and airline policies, so it may not always be possible.

9. Is there any advantage to having a “Seat Assigned at Gate” boarding pass? Having a “Seat Assigned at Gate” boarding pass can sometimes work in your favor. By assigning seats at the gate, the airline has the flexibility to prioritize certain passenger needs or accommodate special requests. Additionally, when flights are oversold, being flexible with seat assignments can increase your chances of getting on the flight.

10. What should I do if I have concerns about my seat assignment? If you have concerns about your seat assignment, it’s best to approach the gate agent politely and discuss your preferences or any specific needs you have. They will do their best to assist you and address any concerns you may have.

Remember, although seeing “Seat Assigned at Gate” on your boarding pass can be momentarily confusing, it is a procedure that airlines employ to ensure smooth operations and accommodate all passengers effectively. So, rest assured and enjoy your flight!

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What to Do If You Don't Have a Seat Assignment for a Flight

If you run into issues with an airline, the department of transportation recently launched a new airline customer service dashboard., by alina machado • published october 28, 2022 • updated on october 28, 2022 at 9:30 pm.

For William Dzurilla, traveling to Europe to spend time with his grandparents is a gift.

"I was very excited," he said.

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He booked his tickets weeks in advance and on the day of his scheduled departure, he says he left early for Miami International Airport.

"I do live about an hour away from the airport so ... I left almost four hours ahead," he said.

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But when he checked in at an airport kiosk, he became concerned by what he saw on his boarding pass.

"I immediately noticed that there was something wrong because it said see the representative at the front desk," he said.

Without an actual seat assigned, William made his way to the gate to speak with a representative.

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"I have to get into the line," he said. "As the departure of the plane came closer and closer, it became more chaotic and people just started coming up to the representative."

He says he asked if he could get his seat.

"He says no, you're on standby," William said he was told.  "He doesn't even check the computer or anything."

The flight eventually left without him. The airline, he said, marked him as a no show.

"They didn't want to help me at all," he said. "They basically said that I missed my flight."

The airline told NBC 6 they looked into William's case and his boarding pass read "see agent" for a seat assignment, adding "...we cannot confirm that the customer checked in with an agent at the time of boarding."

"If you have on your boarding pass the note to see gate agent or get your seat assigned through the gate agent, as soon as you get through security, just go ahead and go, head to the gate and check in with the gate agent," said Scott Keyes of Scott's Cheap Flights.

Keyes said checking in with the gate agent early will ensure you get your seat assigned and help avoid any headaches.

"It was just very stressful until I finally knew I had a seat secured," William said.

William ended up having to book another flight to make it to his grandparents.

"Because of the situation where I just needed to see my grandparents," William said. "I said, ok with purchasing this ticket just so I could get there and then I went and tried to resolve the issue afterwards."

After the emailed the airline several times, they gave him 15,000 miles and $1,500 in electronic travel certificates for his troubles.

"At the end of the day, the situation did get resolved," William said.  "That is positive so I'm glad."

"I just wished it was a little bit smoother," he said.

If you run into issues with an airline, the Department of Transportation recently launched a new airline customer service dashboard. You can access it by clicking here .

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What to Do if You Don't Have a Seat Assignment for a Flight

When you buy a ticket for a flight, airlines often conveniently fail to spell out all the other fees you’ll be responsible for, like the price of a crappy boxed meal, spotty wifi, and often, an actual seat assignment.

While checking in online for her JetBlue flight, our managing editor, Virginia, was recently faced with the dilemma of whether she should pay $90 for a seat assignment just to guarantee herself a window seat; otherwise, she’d risk heading to the airport and relying on the whims of an airline attendant to grab a preferred seat.

“Is this scam new?!” she asked the Lifehacker staff. And judging by a few of our responses, it’s hardly a unique experience with airlines—I’ve also been in this uneasy position, faced with the option of buying an aisle seat to calm my fears of being saddled with a middle one or somehow being bumped from my flight altogether.

Why does this happen? Well, the obvious answer is that airlines likely understand this fear and use it to their advantage to make a little extra money off your ticket. (For more practical reasons, airlines may also block off sections of seats to make room for those with elite status, airline crew or those passengers with specific needs, like families and children so they aren’t separated.)

And truthfully, your options as a passenger are limited; yes, you could buy an upgrade and guarantee a particular seat for yourself. You might benefit from this, if, say, you want to be absolutely sure you’ll be sat in an aisle seat. Or if you just feel like having a little extra legroom and are able to pay a premium for it.

But if you’re willing to give up the absolute guarantee of an aisle or window seat, don’t give in. Why? Well, chances are you are not the only passenger in this situation. If you wait to receive an assignment, you might just receive an aisle or window anyway. (And if you are given a middle seat, you can then use this as an opportunity to buy an upgrade if you like.)

Depending on the airline, if you’ve just purchased a flight and don’t have a seat assignment, typically, you should wait until 24 hours before your flight when your check-in window opens (and blocked seats become available). Often, an airline will automatically assign you a seat at this time—which could very well mean a window or aisle seat—saving you from having to fork out a little extra cash on a premium seat.

If you don’t have a seat assignment after check-in begins, just wait until you arrive at the airport. I’ve had this exact situation happen on a JetBlue flight and received an aisle seat assignment at the airline counter. (A JetBlue customer support rep confirmed to me that you are guaranteed a seat on a flight, even if you don’t reserve one in advance.)

If you’re wondering whether you’ll score an aisle seat, consider your departure and arrival cities and when you’re departing; if you’re flying to or from a popular travel destination, the odds that you’re stuck with a middle seat might be higher. If your travel dates fall along weekdays, you might have better luck than traveling on heavy travel days like on Sundays.

And if you have specific needs, try contacting your airline by phone to inform them that you require special accomodations; depending on your exact needs, they may try to find you the best available seat. (I had food poisoning right before a 14-hour flight from Tokyo; I contacted the airline to inform them, and while they could not assign me a seat at that time, I very conveniently ended up with an aisle seat next to a restroom—which may have just been due to pure luck.)

And always, always download your airline’s app . You might be able to snag a better seat using the app, without having to wait in a long line at the gate.

Travel like a pro: How boarding works

• August 13, 2015
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• Hillary U, Staff Writer
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Everyone’s been there. That moment when you’ve printed your boarding pass, made it through security, and have found a coveted seat in the boarding area. It’s a moment when you take a deep breath and prepare for what comes next – boarding.

The first thing to remember is a rule that should apply any time you travel – pack your patience. The front wheels of the aircraft leave the runway about two seconds before the rear wheels, meaning that everyone takes off at basically the same time. So there is no need to rush to get on. Remember that everyone’s going to the same place and that being patient will result in a smoother boarding process.

“Do I need my ID?” On domestic flights, they won’t need to check your identification again once you’ve gone through security, so you can go ahead and put it away. If you are flying international, you’ll want to have your passport out and ready as the gate agent will check it prior to boarding.

Streamline your boarding process with the Alaska Airlines mobile app: iPhone  |  Android

And, if you’re a list person, here is a quick guide to how Alaska’s boarding process works. Happy travels!

• 40 minutes before departure: Agents will make an announcement letting you know it’s time to board. No need to move, this is just information to let you know that it’s time to get ready (i.e. free up your hands).
• 35 minutes before departure: Some special groups board first: Members of the military, customers who need special services or additional time to board, and families with children under 2
• 30 minutes before departure: Next comes first class customers
• 25 minutes before departure: After first class customers are frequent fliers (Alaska Mileage Plan elite members) and those who have purchased Premium Class seating
• 20 minutes before departure: Finally every else boards in two groups, starting with customers seated behind the exit rows.

Even though this works for us now, we’re always looking for ways to reduce the stress and anxiety that comes with boarding the aircraft. So, to further our work, you may see us testing new general boarding lanes in Seattle and Portland.

Here’s a run-through of a few ways Alaska has experimented improving the boarding process for customers over the years. Some have worked better than others:

Dual-door boarding:

Customers board simultaneously from the front and back doors of the airplane. The problem? The two waves of passengers collided in the middle, creating a serious traffic jam around row 18. While not a good fit for Alaska’s 737 jets, customers flying regional partner Horizon Air have been boarding this way for years with no problems.

Window, middle, aisle boarding:

Customers board based on their seat assignment. Customers with window seats go first, then customers with middle seats, then customers with aisle seats. The problem? Travelers didn’t always understand their seat assignments, which led to confusion onboard and slowed down the boarding process.

Random boarding:

Groups of customers are randomly selected and assigned to boarding times, theoretically to spread customers around the aircraft. The problem? Total chaos.

Text-to-board:

Customers who opted in received text messages alerting them that it was their turn to board. The problem? The airport is a noisy, bustling environment and customers who never received their text messages or didn’t notice the alert ended up in a traffic jam at the end.

Biometric boarding:

Customers use fingerprints to pass through security checkpoints and board flights instead of juggling paper or mobile boarding passes and IDs. Alaska recently wrapped up a test of biometric boarding in San Jose, California . While the initial test has come to an end, stay tuned as Alaska’s research and development team considers the next steps for biometrics. The problem: Fingerprint boarding isn’t an option for everyone, as about 2 in every 100 people do not have readable fingerprints.

Smart watch boarding:

Customers board using a smart watch app. While Alaska’s debut Apple Watch app did not include boarding passes as a feature, industrious customers saved boarding passes to Apple’s Passbook app to scan at security checkpoints and the boarding gate. The problem? Alaska’s mobile team omitted that feature for one very specific reason: the average adult wrist does not fit inside the “clam shell” scanners the airline uses at the gate. Customers found they had to remove watches entirely to scan them, and it slowed down the boarding lines. But tech aficionados need not worry – Alaska’s airport and mobile teams are looking at alternate solutions that would allow for smart watch boarding passes.

What is your boarding preference?

This may be too radical of a change but what about shrinking the overhead bins to allow only small bags and having a bag service like the Horizon planes where all large bags and rollaways are stored in cargo. This would create a larger more open cabin interior and the boarding and deplaning process will probably be a lot faster. Then the dual boarding process like Horizon will work. Personally, I would rather board last than sit and get bumped by others who are not aware of their spacial pathway. But we all rush to board because of the number one reason – storage claim on that hot commodity overhead space.

Ok the non-radical option is to allow free luggage again then that would probably alleviate the overhead bin problem as we all know who wants to pay $25 per bag? Wait, free luggage that may be too radical too as it will reduce revenue! 🙂

How about including this important information in the confirmation email? Or in the Alaska area of the airports on large signs? We fly Alaska several times a year and we to have noticed all of the oversize “Carry-on” luggage. Thank you for working on this very frustrating issue, and reminding folks that they really do need two hands to board without mishap.

Why not load by seat number. SW does this and it works well. Utilizing the front and back board areas in seat number order would seem a reasonable solution.

Also…..I have seen passengers with oversized luggage being allowed to board. There is no way that those long duffle bags, stuffed as full as can be, will ever fit into that little box that sizes the luggage….yet they still get to board.

First I want to say that I LOVE flying on Alaska Airlines. I am a MVP customer I usually get to board early in the process. I fly other carriers and quite honestly I am not treated as well and they are not as friendly for the most part as the Alaska Airlines crews. My number one complaint about boarding any plane is the passenger who stands in the aisle and slowing pulls out the newspaper, the iPad and a dozen other items from their carry on – all the while blocking others from moving on to their seats. I hear the flight attendants state “move into your aisle so others can pass” but people just do not get it. I tend to have the three items I may want in one place so that I can quickly put them in my seat and put my back up overhead. If I put my carry on underneath I just wait to get those items once everyone is seated next to me and I am not in the way. My other complaint is when I see people put their small items up top in the bins when we all know that item can fit under the seat. If these smaller items go under the seat then the bigger ones go up top and people can board faster because they do not have to search for bin space.

Thank you for flying with us Nancy. You’re spot on when you say that smaller items should go under the seat in front of you and larger items should go into the overhead bin. During pre-boarding our gate agents make several announcements to remind customers of this. Additionally, our flight crews do try to remind people of this as they go through their safety checks and help people find their seats. Our teams on the ground and in the air will continue to work together to find ways to help customers put their items into the right places so that we can get you on your way. Your practice to have your three items in one place is a good one, and we appreciate your help in keeping the boarding process smooth for others.

I don’t see anyone checking to see if their bag fits in the size limit frame. Many bags are obviously way too large, but they don’t get stopped.

Why not have an overhead bin number which corresponds to seat. This would solve my major stress.

Very good suggestion!

Hi Scott. We have tested assigned bin spaces and learned a lot. In this trial, we divided the overhead bins and found that each passenger received space equivalent to two loaves of bread, so clearly there isn’t enough space on the plane for everyone to stow their carry-on bag in an overhead bin. Additionally, since we don’t know who is bringing what, we can’t plan ahead and know which customers will use the bins and which customers won’t. This major stress point will be greatly alleviated with our new overhead bins, as the space increases by 48%.

Hillary, this is really a great solution (a bin number which corresponds to our seat number) because if my bin is full, I can ask the FA to remove the bag so I can have my bag accessible to me during the flight and I do not need to seek and grab when someone has taken my space. Your new overhead bins should resolve the problem you mentioned (two loaves of bread space). All are supposed to bring bags that fit in the bin, so the other problem (don’t know who is bringing what) should resolve that also. If I do not use my assigned space, I can leave the bin open and it would be available for a bin pig. Rude people will take the first bin if the bins are not assigned.

How about row 1? There is no space under the seat in front of you and the flight attendants always use the space above you even though the “Posted Placard” says reserved for bulkhead row passengers.

Hi Russ. There may be some instances where a Flight Attendant may have their bag in the bin above Row 1. This is for safety, as they are required to have their manuals easily accessible throughout the flight. This does not happen very often, though, as most of the time it is actually another customer’s item. As with the rest of the aircraft, space in the first class cabin is at a premium. Our flight crews are there to help, so please be sure to let them know if they can assist you with finding space for your items. When our new overhead bins are installed, this should help alleviate this issue as there will be much more space for bags in both cabins.

As a retired flight attendant, I usually go last. It’s easy, fast, and it works for me.

I have often wondered if once all the families, military, elites of any airline, and first class have boarded what happens if the groups that board next are reversed, starting with row 6-17 and then rows 18 and up. (to prevent the problem of no overhead space when it is finally your turn to board when seated in rows 7-15. Sound like though, with the new larger overhead bins it might not be an issue any longer

Great idea Christine! The majority of those seats are booked and reserved by our elites, who board early. That said, customers are advised to stow their bags in proximity of where they are seated. We are working on addressing this with our employees. In the meantime, our new overhead bins will increase storage available by 48% ,which will alleviate much of the pain and anxiety caused by carry-on bags. Look for those later this fall.

It is great news that Alaska is installing larger overhead bins. My husband and I travel with bags that are size compliant but many do not. It would be very helpful if boarding agents would monitor carry-on baggage for size compliance. Items such as guitars can take up a whole bin. Passengers should be charged for oversize carry-on luggage in the same way as folks are charges for oversize checked baggage.

Hi Kathy. Our agents do monitor the carry-on numbers and size at the ticket counter, as well as at the boarding gate. If a customer has an item that is too large, or has too many, we tag them for the cargo hold and charge the customer accordingly. As for musical instruments, the Department of Transportation has recently changed their policy. If the instrument can be safely accommodated in the cabin, we must do so and if it can’t, then it will be accommodated in the cargo hold.

Totally agree that folks go overboard with carry on bags! You can monitor them! Appreciate it when you allow us to check a bag at the gate for no chsrge. We all don’t like to pay those extra fees. My suggestion for travelers is to chose your seats and stick with them Don’t make the poor desk attendant find you seats “so your entire family of 12” can sit together. You can get up & walk around. Besides, you’ll be spending the next week or so with ALL of them anyway. Enjoy your “alone” time!

I think that boarding the plane for a one hour plus flight with box of hot food is rude. First of all, as you pointed out, the possibility of spillage is high as people try to locate their seats. Second, the aroma emitting from these containers are sometimes unpleasant to others. If you can’t eat before or after a flight that takes 1 hour and 15 minutes, then you need to be considerate of your fellow passengers and wait.

I believe carry on luggage is a huge problem. People want to get on first because they want space in the overhead. Their luggage weighs more then they can safely lifet. They put their luggage in the first available space creating problems for those boarding after and find this overhead above them is already full. I only carry 1 purse that I put below my seat my reward should be I get on first after MVP.

You’re right Patsy, trying to find space for carry on luggage can slow down the boarding process. In a couple of months, we’ll debut new, larger overhead bins that will accommodate 48 percent more bags. The new overhead bins should make the process a lot faster- they will hang a foot lower (so you don’t have to struggle to lift your bag as high) and they can hold up to 117 174 bags! Check it out: http://blog.alaskaair.com/2014/07/10/to-increase-onboard-storage-alaska-airlines-will-be-first-with-new-space-bins-from-boeing/

According to the article on the Space Bins, they will hold 174 bags, compared to the 117 they now carry. And I have boarded before using Patsy’s suggestion. I felt it was a great way to honor those without overhead storage, allowing them to get settled in quicker.

You’re totally right, Darla! I got my numbers mixed up – thanks for catching that!

Yes Patsy, and they put their luggage in the first available space so they do not need to carry it as they progress the isle. I like the suggestion: those boarding without luggage go first (that would not include those of us who leave our luggage on the cart). There will always be cheaters, but…

Last time I thought “oh, no rush, we are all going to the same place” when there was a huge chaotic crowd trying to board, I got bumped off the flight just by being in the back of the line! Hey maybe if you didn’t charge people so much to check bags, they wouldn’t try to pack so much junk into the carry on bags, and it wouldn’t take so long to board..always after the last dollar you can squeeze from us, eh? I’m tired of Alaskans getting the shaft so you can give the fancy stuff to lower 48 flyers and pretend Alaskans love you.

Sorry that happened to you Tyler, we’re working on speeding up the boarding process and looking for new ways do make it better everyday. Coming up later this year, we’re trying to take that carry on bag issue off the table with our new, larger bins that can hold up to 117 174 bags, 48 percent more than what we can fit onboard today. Hopefully, this will let you board with less stress the next time you fly. For more on that: http://blog.alaskaair.com/2014/07/10/to-increase-onboard-storage-alaska-airlines-will-be-first-with-new-space-bins-from-boeing/

I wish there was some way to discourage people from crowding the entryway to the boarding line. If your row/group/category has not yet been called, GET OUT OF THE WAY! When I am standing in line to board, to find out out that many of the people in front of me are just waiting for their group/row to be called, it is very frustrating! Perhaps some kind of “corral” where rows 22-30 wait, rows 7-21, etc?

Hi Doris. We’re testing a new boarding processes that we think will help with this frustration. We know this is an issue.

Good idea Doris! We’re always looking for ways to make your travel experience better and we’re actually testing a system like this now in some of our Sea Tac gates. There’s a boarding section in front of the door for certain groups and rows so if passengers choose to stand, they can do so in their section and be ready to board when the time comes.

Hi there! Great post – but totally omitted the reason that most folks are so eager to board: storage for that ONE carry-on bag in the overhead compartment. My biggest gripe has always been those folks who will have their bag tagged to be checked, and STILL carry on two bags (purse & briefcase or HUGE dufflebag) which OBVIOUSLY will not BOTH fit under the seat in front of them, and yet they will still board early because they had their THIRD bag tagged!

I know it’s not possible to monitor every passenger, but if every passenger would simply follow the rules and have ONE overhead bag and ONE underseat bag (or at least ensure that their two smaller bags fit under the seat in front of them), boarding would be a lot less stressful. There’s nothing worse than relaxing through the boarding process only to get on the plane with ONE carryon to be told there’s no room and you’ll have to check your bag. It’s not fair and it’s what drives people to board early – AND stash their bags wherever they can.

That’s a great point Marcy, luckily not too long from now we’ll be rolling out our new Space Bins, which feature 48% more bin space for carry-on bags! That should reduce the stress you feel when boarding and make it easier for you to find a place to stow your carrry-on bag. The new bins will hang a foot lower (less of a struggle for people to get their bags in, saving time) and hold up to 117 174 bags! Check it out: http://blog.alaskaair.com/2014/07/10/to-increase-onboard-storage-alaska-airlines-will-be-first-with-new-space-bins-from-boeing/

…but if they hang a foot lower, it will be more difficult to stand up and wait until we can exist…or use the restroom…

One possibility would be to charge $25 for larger/heavier carry-on bags and make the first bag in the hold free. I loved it when you allowed those of us with only ONE carry-on item to board with the VIPs – please continue, or reinstate if you stopped doing this.

I agree 100% I noticed that happening on a LAS to SEA trip recently, people checked their bag at the gate, boarded early with backpacks which they stored in overhead bins.

Reblogged this on World Airline News and commented: An article from the Alaska Airlines blog:

I would like to see the plane boarded from front to back, no exceptions, and making sure that people put their overhead bag IN THE BIN FOR THEIR ROW. I fly first class more often than not, and am usually the first non-military or assisted passenger to board, but not due to impatience. I actually can’t stand getting on the plane when I do, as I am constantly bumped and banged by less seasoned travelers that don’t seem to have much grasp of spatial awareness. However, the price I pay for being on the plane early is nothing compared with being last to board, only to have the only open bin space located in row 14.

If planes were boarded back to front, attendants would be able to handle placing bags in the overhead compartment, while simultaneously keeping track of the passengers that choose to carry on bags that are far beyond regulated dimensions.

People just seem to have zero respect or consideration for others when they travel, and employ the same me-first attitude that has become so prevalent in our society. Relax, plan your trip out, be courteous to other travelers and don’t bring it if you don’t need it.

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What All Those Numbers and Letters on Your Boarding Pass Really Mean

Whether you’re a fan of the digital version or prefer the old-school paper printout, a boarding pass is a necessary document for air travel . Not only does it allow entry onto your flight, it also serves as an identity document and security pass, and holds some key information about your trip and passenger details—right down to whether you’ve requested a special meal for your flight.

Some of the letters and numbers on the document are fairly self-explanatory (flight number, boarding group, and an airline’s abbreviation, for example), but the rest can seem like a jumble of alpha-numeric randomness. There’s a method to the madness, however. Here, we dig in to help you decipher what it all means.

One of the most recognizable items on your boarding pass is the bar code . The magnetic strip, called BCBP, or bar-coded boarding pass, often appears on the bottom right side of your pass, but there’s no hard and fast rule about its placement. The bar code must meet the standards of the International Air Transport Association (IATA), an airline trade group that sets criteria for consistency across the airlines and countries. The bar code is often scanned at the gate and helps speed up the boarding process . The scanner also records the information, so gate agents and the crew on the plane can easily tell how many passengers have boarded, what seats are taken, and how many bags have been checked.

Your unique identifier

The six-digit alphanumeric code that appears on your boarding pass is your PNR, or Passenger Name Reference—also known as your record locator, reservation code, or booking code.

This randomly generated sequence is what you need to type into a computer or a self-serve kiosk at the airport to retrieve your boarding pass, and is what identifies you as a unique passenger—you know, just in case there’s someone else with your exact first and last name on your flight. Among other things, this PNR holds information about your meal preferences or other special requests. It’s also one of the main reasons you shouldn’t throw away your boarding pass in a public trash can, as someone may be able to pull your information using your reservation number or bar code.

Flight code and number

There’s generally a simple formula for this one: two uppercase letters, followed by a four-digit number. The letters are the airline code, or the numbers universally recognized to represent the name of the airline in shorthand. Some are obvious—AA is American Airlines, for example. But plenty more are not, especially for carriers based outside of the United States (and some domestic airlines as well: JetBlue, for instance, is B6). IATA maintains a list of all its member airlines , including the airline code for each.

The flight number is determined by the airline, using a complex algorithm that takes into account past and current airline flight numbers, as well as factors like other airlines with similar sounding numbers scheduled to fly through the same airspace at the same time. This helps avoid potential confusion with pilots and air traffic control.

A floating letter

You may notice a letter on your boarding pass that’s distinct from all the others—a lonely “B” hanging out by itself, for instance. That letter may be the most classist part of your ticket (aside from your seat assignment). The stray letter may appear next to your seat assignment , flight number, or even just adjacent to the date and time of your flight. Different letters mean different things to different airlines, but generally, the letter marks your airline status, aka, your likelihood of getting an upgrade based on your loyalty status and which seat you booked. An “A” or “F” mean first-class treatment, while a “B” often means you’re more likely to get upgraded than if you have a “Q” or a “Y” on your ticket—the latter two are typically the cheapest economy fares.

Other airlines

Note the line on your boarding pass that says “operated by,” which tells you what you may have missed during the booking process: that your flight is not actually being flown by the airline you thought you were traveling with. Often, airlines sell tickets on their sites for flights operated by partner airlines , sometimes known as codeshare flights, or subsidiary ones on regional jets that they own but don’t operate. American Eagle is one example, as it’s owned by American Airlines but operated by a different company with distinct rules and structuring.

Security codes

There’s no way to know with certainty whether you’re going to be frisked by security at the airport. But that’s a likely scenario if there’s an “SSSS” on the bottom of your boarding pass. The code, which is the Transportation Security Administration’s way of flagging passengers, stands for “Secondary Security Screening Selection” and means you’ve been pre-selected for additional security screening.

While the criteria for how one ends up on the list isn’t clear, it includes people who appear on the No Fly List and the Do Not Board List put out by the U.S. government’s Terrorist Screening Center and the Centers for Disease Control and Prevention, respectively. In addition, passengers can be flagged for flying from, to, or through countries deemed “high-risk” by the State Department, or if their name bears even a passing resemblance to someone on a Department of Homeland Security watch list.

In addition, behavior that’s inconsistent with your previous purchasing patterns (paying cash for a flight, for example), buying a ticket less than two weeks out, and buying a series of one-way tickets (a common practice among mileage runners and points devotees ) can also lead to the SSSS appearing on your boarding pass.

You’ll see an S/O on your boarding pass if you have a stopover or layover, and “SPTC” if you have a stopover that lasts longer than a few hours, in which case the airline may even put you up in a hotel. Though many stopover programs are still on pause amid the pandemic, some are up and running again—including Turkish Airlines' Istanbul stopover, which comes with a free stay in a four-star hotel.

This story has been updated since its original publish date.

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Why Does Your Boarding Pass Say 'See Agent' and What Does That Mean?

Why does your boarding pass have a section that says "see agent?" Condé Nast explains why this might happen

Spencer Jones • Sep 13, 2022

Updated May 24, 2024

There are some whom love the travel and airport experience and others that absolutely dread any and everything having to do with airports. Let’s face it, airline travel can be overwhelming, stressful, chaotic and all the things so the last thing you want is boarding pass drama.

The phrase ‘see agent’ on a boarding pass has various meanings, such as: airline needs to verify travel documents, COVID vaccination checks ( more-so during COVID season ), destination entry visas, passport expiration dates, proof of a negative test, additional documents are necessary, flight is code share, flight is overbooked, last minute changes with the aircraft, the fare is basic economy, and more.

As noted by Condé Nast Traveler , “there’s more information than you think encoded on your airline boarding pass. One of those codes ‘see agent’ or ‘seat assigned at gate’ can be disconcerting. 

Why Does My Boarding Pass Not Have A Seat?

Depending upon the actual airline a boarding pass may or may not have an actual seat because the seat has yet to be assigned for whatsoever reason. Some airlines, like American Airlines, Delta Airlines, and United Airlines, do not assign a free seat for basic economy fares until travelers make their way to the ticket counter and/or gate.

Why Does My Boarding Pass Say This Is Not A Boarding Pass?

There is so much detail information printed on boarding passes that sometimes it can all appear as a blur (especially those early-morning and red-eye flights). If your boarding pass says ‘this is not a boarding pass’ it means that you need to see an agent. This message may appear for several reasons in addition to those enlisted above, such as: your ticket needs to be re-issued, the airline has blocked seats, you didn’t pay for a seat, or perhaps you made a mistake when booking.

Additional Documents Are Necessary

You may need to provide extra documentation.

As Condé Nast notes, “if you had not previously selected a seat, some airlines cannot automatically issue a boarding pass with a seat assignment until the documents are checked.”

What additional documentation is needed? It could be a range of things such as visas, a COVID vaccination card and/or proof of a negative test.

You Flight Is Code Share

Airlines may be in competition with each other, but sometimes they join forces “to sell seats on their own planes and vise- versa.”

For example, you could have booked a flight with American Airlines on sites like Expedia, but the actual carrier you’ll be on is United Airlines. You are informed of this in advance.

Condé Nast notes, “if you’re flying another airline than the one from which you bought your ticket, try calling that airline in advance of your flight to make a seat assignment. Typically, they assign one on their end to help you avoid the ‘luck of the draw’ at the gate.”

Flight Is Overbooked

This is irritating for passengers and it’s easy to conclude that the airline carrier is just being greedy. Which isn’t exactly wrong.

But from the airline’s perspective, this is totally OK.  Why? Because “airlines rely on historical data to account for passengers that do not show up for a flight.”

In the event the flight is overbooked, an agent might get on the loudspeaker and ask if anyone would be willing to go on another flight.

If no one agrees “those left without a seat assignment could be among the first to be involuntarily bumped, which includes someone with the note ‘see agent’ on their boarding pass.”

Last Minute Aircraft Changes

Sometimes, the aircraft has to be changed at the last minute.

If the new aircraft isn’t as big, this would  impact not just seating arrangements, but how many passengers can be accommodated.

Condé Nast explains, “keep an eye on the seat map of your flight to watch for any changes in advance so you can manage expectations before you reach the airport.”

Your Fare Is Basic Economy

Carriers like Delta and American “do not assign a free seat for basic economy fares until the ticket counter or the gate,” says Condé Nast.  “These ultra-restrictive fares are usually the cheapest and come with limitations.”

If this is the kind of fare you booked, then ‘see agent’ likely means the airline will give you a seat just before boarding.

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