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As a doctoral student in management science and operations management at Chicago Booth, you will leverage mathematics and computer methods to generate research that helps managers develop better systems and make better decisions.
The Management Science and Operations Management PhD Program applies the underlying methodologies of management science to deal with problems of developing, producing, and delivering goods and services.
In collaboration with faculty who are recognized leaders in their fields, you’ll use rigorous research methods and theory to help guide organizations to better outcomes.
Our Distinguished Management Science and Operations Management Faculty
Chicago Booth faculty in management science and operations management conduct pioneering work with lasting impact. As a doctoral student here, you’ll gain from their knowledge and experience through advising, mentorship, and research collaboration.
Dan Adelman
Charles I. Clough, Jr. Professor of Operations Management
Sigmund E. Edelstone Distinguished Service Professor of Operations Management
John R. Birge
Hobart W. Williams Distinguished Service Professor of Operations Management
Rene Caldentey
Eli B. and Harriet B. Williams Professor of Operations Management
Ozan Candogan
Professor of Operations Management
Levi DeValve
Assistant Professor of Operations Management
Donald D. Eisenstein
Rad Niazadeh
Assistant Professor of Operations Management and Asness Junior Faculty Fellow
Bahar Taskesen
Rothman Family Professor of Operations Management and Charles M. Harper Faculty Fellow
Associate Professor of Operations Management
Alumni Success
Our alumni have gone on to successful careers in academia and industry.
S. Alex Yang, MBA ’10, PhD ’10
Associate Professor of Management Science and Operations London Business School S. Alex Yang’s main research focus is on how operational and financial decisions are coordinated within value chains. His other research interests include fintech, value chain management, and platform economy. His PhD is in management science and operations management.
Scholarly Publications
Chicago Booth is home to some of the world’s most prestigious business and economic journals. Today, the school is responsible for the management of three high-impact journals , while four others were founded at Booth.
Spotlight on Research
Faculty and student research in management science and operations management is regularly highlighted in Chicago Booth Review .
Amy R. Ward Says Customers Are Getting Impatient
In this digital age, customers expect what they want when they want it. Chicago Booth’s Amy R. Ward explores ways business can provide that.
Dan Adelman Says Health Care Has a Data Opportunity
The Charles I. Clough Jr. Professor of Operations Management explains why health care is behind in data analytics, and why it’s poised to improve.
How Bookies Can Outwit Smart Bettors
Chicago Booth’s John R. Birge and Booth PhD candidate Yifan Feng identified a set of policies that enables bookies to strike a balance between learning from market participants and bluff-proofing their business.
A Network of Support
Chicago Booth is home to several research centers that offer research funding to PhD students. They also bring together a network of like-minded scholars who guide and support our students in their research.
Rustandy Center for Social Sector Innovation Chicago Booth’s destination for people committed to tackling social and environmental problems, the Rustandy Center supports the work of PhD students and others who are focused on transforming the social sector.
The PhD Experience at Booth
For Vishal Ahuja, PhD ’13, a key strength of the Chicago Booth community is its interdisciplinary nature.
Video Transcript
Vishal Ahuja '13: 00:03 I find one of the strengths of University of Chicago is the interdisciplinary nature of the work, and then as long as you've got ideas people like to work together. I started getting interested in health care after I took a course in public policy. My research deals with clinical trials. What we are trying to do is to improve the way trials are conducted. As patients come in and are allocated one to the treatment arm and one to the placebos. Now, let's say after a year you find that one treatment in particular is doing extremely well, which means great patient outcomes. On the other, it's just bad.
Vishal Ahuja '13: 00:40 Wouldn't you want to allocate the patients on the bad arm to the better arm? The problem is that if you find out after a year that one arm is better than the other, or one treatment is better than the placebo, or the generic, you can't stop, because otherwise that you're violating the protocol. There has to be a scientific protocol that says, if this, this, this, and this happens, then do this. If eight out of 10 patients see success, and four out of 10 on B don't see success, then allocate one patient, move one patient from B to A. There has to be a scientific, what I call a policy, that the FDA is aware of, and is building the protocol.
Vishal Ahuja '13: 01:15 The fundamental idea is being adaptive about how you allocate patients, but do so in a scientific way, and when there are multiple patients present. My dissertation committee was very much interdisciplinary in nature, one from economics, three from operations and one for Pittsburgh School of Medicine. And I think I benefited a lot from having that interdisciplinary committee. I find that medical community is much more amenable to these kinds of methodologies and the ways of addressing the problem. What I find is that we're missing that language barrier where we think we're doing this great work and they think these guys are just doing some work that's not applicable. So fighting that communication barrier, I think, is the key. And you get to appreciate how some of the work that Booth students do, including myself, it could potentially impact patient lives.
Current Management Science and Operations Management Students
Chicago Booth is a top destination for students interested in management science and operations management. They come from all over the world to work with faculty whose work has had an impact on the way industry professionals, government leaders, and scholars conduct business.
Current Students
Mohammad Reza Aminian
Jayoung Byun
Tongqing (Angelina) Chen
Farbod Ekbatani Feiyu Han
Ebru Kasikaralar Chun Li
Zi (Elaine) Ling
Emin Ozyoruk Yucel (Naz) Ozyoruk
Fabricio Previgliano
Tingrui Shi
Dilara Sonmez
Duygu Soylemez
Maximiliano Stock
Jose (Pepe) Velarde Morales
Yaqi Xie Angela (Jingyuan) Yang
Zhiqiang Zhang
Program Expectations and Requirements
The Stevens Doctoral Program at Chicago Booth is a full-time program. Students generally complete the majority of coursework and examination requirements within the first two years of studies and begin work on their dissertation during the third year. For details, see General Examination Requirements by Area in the Stevens Program Guidebook below.
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99 Operations Management Dissertation Topics and Research Ideas for Students
Table of Contents
Operations Management Dissertation Topics : Managing the operations of a company is the basic domain that comes under the umbrella of operations management. Research topic in operations management covers all those business practices that are linked with managing operations.
This includes initial strategy, implementation, and final outcomes. Operations management is a very interesting field of academics and is gaining a lot of popularity these days on both national as well as international levels.
Below is the best list for Operations Management Dissertation Topics check out our more related posts for oil & gas management , innovation management , and leadership management topics .
Best Operations Management Dissertation Topics for college students
In general, the role of an operations manager is to manage all activities involved in producing the goods and/or services of a business . In the retail industry, for example, an operations manager would manage all activities related to daily retail floor functions as well as planning and strategizing.
Some interesting operations management research topics have been presented below in the form of a list:
Common Topics for Operation Management
- Investigating the conceptualization and contextualization of the public sector operations management.
- Studying the relationship between operations management and business history for organizational setups.
- Humanitarian operations management: a review of the literature.
- Studying the relationship between collaboration and operations management: focus on food supply chains in X country.
- Environmental management and operations management: focus on the implications.
- Relationship between digital technologies and operations management: a systematic analysis.
- The role played by operations management in the smart cities of X country.
- Research in the domain of operations management: focus on ethical grounds.
- Critical analysis of the relationship between operations management and the national culture of X country.
- Operations management: focus on the challenges and opportunities of the field.
- Studying the managerial dilemmas in the field of operations management: a review of empirical evidence.
- How are the public sector policy and practice alignment influenced by operations management?
- Studying the relationship between operations management and sales in companies of X country.
- Association of digital technologies and co-creation and their impacts on operations management.
- Operations management in a hospital set up in X country: a descriptive approach.
- Correlational analysis of modeling and design in sustainable operations management: a qualitative analysis.
- Relationship between decision-making and operations management: a systematic analysis.
- Production management and operations management: a correlational study.
- Teaching operations management at higher education levels: focus on challenges and interventions.
- Electronics sector of X country and operations management: an inquiry.
- Operations management information systems: where developed countries stand?
- Correlational analysis of operations management, logistics, and purchasing: focus on X country.
- The role played by analysis and strategy in the domain of operations management.
- Investigating the practices used in operations management for X country’s organizations: an inquiry
- Focusing on a case study approach towards operations management.
- Studying the implications of augmented reality in the domain of operations management.
- The role played by operations management in small businesses: focus on X country.
- Historical analysis of operations management on international levels.
- Intelligent manufacturing and operations management: a descriptive analysis.
- The role played by operations management in the domain of goods and services.
- Meta-analysis of operations management literature.
- Achievement of strategic fit and operations management.
- How do multinationals in X country focus and use operations management in their approaches?
- Ergonomics and operations management performance: a review of empirical evidence.
- Customer-centric operations management: a systematic analysis.
Supply Chain Management
- The Role of Digital Technologies in Enhancing Supply Chain Efficiency
- Sustainable Supply Chain Practices and Their Impact on Business Performance
- The Impact of COVID-19 on Global Supply Chain Management
- Risk Management Strategies in Supply Chain Operations
- The Role of Artificial Intelligence in Supply Chain Optimization
- Supply Chain Resilience: Strategies for Managing Disruptions
- The Impact of Blockchain Technology on Supply Chain Transparency
- Ethical Sourcing and Its Implications for Supply Chain Management
- The Role of Supplier Relationship Management in Improving Supply Chain Performance
- Lean Supply Chain Management: Principles and Applications
Lean Operations
- Implementing Lean Manufacturing in Small and Medium Enterprises (SMEs)
- The Impact of Lean Principles on Organizational Productivity
- Lean Six Sigma in Healthcare: Improving Patient Outcomes
- The Role of Kaizen in Continuous Improvement of Operations
- The Application of Lean Thinking in Service Industries
- The Impact of Lean Techniques on Reducing Operational Waste
- Lean vs. Agile: Comparative Analysis in Manufacturing Environments
- The Role of Value Stream Mapping in Enhancing Operational Efficiency
- Implementing Lean Strategies in Public Sector Organizations
- The Effectiveness of Lean Tools in Enhancing Quality Management
Quality Management
- The Role of Total Quality Management (TQM) in Enhancing Business Performance
- The Impact of ISO Certification on Organizational Quality Standards
- Quality Management in the Healthcare Industry: Challenges and Solutions
- The Role of Continuous Improvement in Achieving Quality Excellence
- The Impact of Quality Management Systems on Customer Satisfaction
- Implementing Six Sigma Methodology in Manufacturing Industries
- The Role of Quality Audits in Ensuring Compliance with Industry Standards
- Quality Management in the Food and Beverage Industry: Best Practices
- The Impact of Quality Culture on Organizational Success
- The Role of Statistical Process Control in Maintaining Quality Standards
Operations Strategy
- The Role of Operations Strategy in Achieving Competitive Advantage
- Aligning Operations Strategy with Business Goals: Best Practices
- The Impact of Globalization on Operations Strategy Development
- Operations Strategy in Emerging Markets: Challenges and Opportunities
- The Role of Innovation in Shaping Operations Strategy
- The Impact of Outsourcing on Operations Strategy and Performance
- The Role of Operations Strategy in Managing Organizational Change
- The Effectiveness of Operations Strategy in Service-Based Organizations
- The Role of Technology in Enhancing Operations Strategy
- The Impact of Operations Strategy on Organizational Sustainability
Process Improvement
- The Role of Business Process Reengineering in Organizational Transformation
- The Impact of Process Improvement Initiatives on Operational Efficiency
- Process Improvement in Healthcare: Reducing Patient Wait Times
- The Role of Workflow Automation in Enhancing Business Processes
- The Impact of Process Standardization on Operational Consistency
- The Role of Process Mapping in Identifying Improvement Opportunities
- Implementing Continuous Process Improvement in Manufacturing Industries
- The Impact of Technology on Business Process Improvement
- Process Improvement in Retail Operations: Strategies for Success
- The Role of Employee Involvement in Process Improvement Initiatives
Inventory Management
- The Role of Just-in-Time (JIT) Inventory Management in Reducing Costs
- The Impact of Inventory Management Systems on Operational Efficiency
- Strategies for Managing Inventory in Uncertain Market Conditions
- The Role of Demand Forecasting in Optimizing Inventory Levels
- The Impact of Inventory Management on Supply Chain Performance
- Inventory Management in E-commerce: Challenges and Solutions
- The Role of Technology in Enhancing Inventory Management Practices
- Inventory Management in Retail: Strategies for Reducing Stockouts
- The Impact of Inventory Optimization on Business Performance
- The Role of Vendor-Managed Inventory (VMI) in Improving Supply Chain Efficiency
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- Investigating the influence of first-year expectations and experiences on student academic performance Booi, Elizabeth Mmapholo ( 2024-01 ) This study examines the impact of first-year university students’ expectations and experiences
on their academic performance to enable early strategic interventions. The research
is grounded in various theoretical ...
- Exploring the accuracy-explainability trade-off on credit scoring classifiers Mtiyane, Sibusiso ( 2024-02 ) Recent research has highlighted the significance of accuracy and explainability of
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- Assessing work engagement of street traders (vendors) in the City of Tshwane, South Africa Mabasa, Dumisani Godfrey ( 2023-01-31 ) The study was conducted to determine the occupational well-being of street traders, the
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- Assessment of human factors as a main contributory factor to youth-related road fatalities, and countermeasures to address the problem Mofokeng, Motselisi Precious ( 2023-05 ) Road-related deaths contribute significantly to the death rate in South Africa (SA) and
across the world, especially among the youth. The current study investigated road
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- Academic-Staff Rating Index (ARI) System Mokole, Thapelo Godwin ( 2021-06 ) Supervising students at a distance presents numerous social, mental, professional, and individual challenges on the student- supervisor relationship, and on the substance, progress, and conveyance. From the literature ...
- Green logistics practices in Botswana : challenges and prospects for the large construction companies Mpondori, Priscilla Fungai ( 2020-04 ) The construction industry is generally characterised by limited implementation of green logistics. With that in mind, this study aimed to examine the nature and extent of green logistics practices in large construction ...
- Adopting green information and communication technology: barriers for South African small and medium enterprises Bok, Elizma Sharee ( 2019-12 ) Green information and communication technology (ICT) is viewed as a pioneering initiative that plays a key role in reducing the negative impact of ICT on the environment. The research problem of the study was the low green ...
- Exploration of intrapreneurship practices to improve service delivery within the O.R. Tambo District Municipality Ntoyanto-Tyatyantsi, Nonceba ( 2018-01 ) The general poor service delivery in municipalities raised the question of whether the incorporation of an intrapreneurship spirit might contribute in enhancing the effectiveness of service delivery in municipalities. The ...
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- The influence of leadership styles (as per Lewin) on the strategy-formulation-implementation-performance gap : An exploratory case study of selected organisations in the South African wine industry Morkel, Annelize ( 2018-06 ) Purpose: The strategy-to-performance gap is a contemporary problem that causes organisations to perform less than optimal or fail. Leadership, strategy and performance are complex areas of research on the topic with lack ...
- A total quality service framework for private higher education in South Africa Van Schalkwyk, Riaan Dirkse ( 2018-07 ) The primary purpose of this study was to develop an industry-specific total quality service framework (as a potential basis for an established total quality service model) for private higher education institutions in South ...
- An African feminist study of talent management practices applied to improve gender equality in JSE-listed South African mining boards : a multiple case analysis Moraka, Nthabiseng Violet ( 2018-05 ) Mining as a historical male-dominated space is confronted by various transformational
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- Asset allocation in wealth management using stochastic models Royden-Turner, Stuart Jack ( 2016-02 ) Modern financial asset pricing theory is a broad, and at times, complex field. The literature review in this study covers many of the asset pricing techniques including factor models, random walk models, correlation models, ...
- On modelling the transmission of the Human Immunodeficiency Virus (HIV) in a closed mixed society Mudimu, Edinah ( 2016-06 ) This thesis sought to develop an agent-based model that replicates the formation of social and sexual partnerships in real-world settings with an eventual aim of revealing the main drivers of the HIV pandemic
in a closed ...
- On optimising FAC(M) counter missile tactics : a dynamic simulation model to optimise soft kill tactics employed by a generic fast attack craft against a generic surface-to-surface, fire-and-forget missile Engelbrecht, Gerhard Nieuwoudt ( 1997-11 ) The aim of this dissertation is to show how counter missile tactics for a fast
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- An analysis of conveyancing business processes in South Africa Amadi-Echendu, Anthea ( 2013-11 ) The purpose of this study was to investigate the conveyancing process in South Africa with a view to identify how the process might be improved in terms of its efficiency and effectiveness. Land is an asset and still remains ...
- Exploring factors contributing to the strategy-to-performance gap : the case of a South African electronics organisation Van der Merwe, Margrietha Magdalena ( 2014-05-27 ) "Can you define 'plan' as 'a loose sequence of manifestly inadequate observations and conjectures, held together by panic, indecision, and ignorance'? If so, it was a very good plan."
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- Developing a relationship value model (RVM) for the South African B2B automotive supply chain Tolmay, Aletta Sophia ( 2013-02-27 ) In the light of the global competitive markets, firms are motivated to reduce costs and increase benefits derived from collaboration. As a result of this, customers reduce the number of suppliers and rather focus on ...
- Total quality management and organisational performance in the Maluti-A-Phofung municipality in the Free State Province Masejane, Thamae Paulus ( 2012-02 ) The overall aim of this study is to determine whether and how the application of Total Quality Management (TQM) can improve organisational performance in the Maluti-A-Phofung Municipality. There is a reason to believe that ...
- A framework for the implementation of total quality management in the South African Air Force Oschman, Jacobus Johannes ( 2009-08-25 ) The quest for excellence in institutions is nothing new. Most of the twentieth century saw management sciences grappling with the question how to improve the productivity and general health of institutions through sound ...
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Digital Commons @ USF > Muma College of Business > Management > Theses and Dissertations
Management and Organization Theses and Dissertations
Theses/dissertations from 2024 2024.
Examining the Factors Impacting the Undergraduate Degree Performance in the College of Business at Southern Univeristy and Agriculture & Mechanical College , Brian D. Adams
Understanding Donor Preferences and Intentions: A Theory of Planned Behavior Approach , Kimberly Cubre
Home Is Where the Work Is: How Biases in Managers’ Resource Allocation Decisions Affect Task Performance in Remote Work Environments , Richard D. Mautz III
Fraud Brainstorming in an Era of Remote Work: The Effects of Alternative Video Conferencing Configurations and Audit Team Hierarchy , Ahmed Shuaib
Theses/Dissertations from 2023 2023
For Love or Money: Investor Motivations in Equity-Based Crowdfunding , Jason C. Cherubini
The Great Resignation: An Exploration of Strategies to Combat School Bus Driver Shortages in the Post-COVID-19 Era , James E. Cole Jr.
An Empirical Analysis of Sentiment and Confidence Regarding Interest Rates in Disclosures of Public Firms in the U.S. Fintech Sector , James J. Farley
Motivations for Planning: Uncovering the Inhibitors to the Adoption of Comprehensive Financial Planning for Business Owners , Daniel R. Gilham
An Examination of Reward-Based Crowdfunding Performance and Success , Matthew Alan Grace
All Quiet on The Digital Front: The Unseen Psychological Impacts on Cybersecurity First Responders , Tammie R. Hollis
Commitment to Change Dimensions: The Influence of Innovative Work Behavior and Organizational Environments , Michael Holmes
Turmoil in the Workforce: Introduction of the Nomadic Employee , Catrina Hopkins
Attention-Grabbing Tactics on Social Media , Arjun Kadian
Examining the Complexity of Cross & Collaborative Selling and Service-Sales Ambidexterity in Multi-Practice Professional Service Firms , Eduardo A. Suarez-Solar
Theses/Dissertations from 2022 2022
Building a Mentor-Mentee Maturity Model , Leroy A. Alexander
Do Auditors Respond to Changes in Clients’ Analyst Coverage? Evidence from a Natural Experiment , Mohammad Alkhamees
Designing a Messaging Strategy to Improve Information Security Policy Compliance , Federico Giovannetti
Are all pictures worth 1,000 words? An Investigation of Fit Between Graph Type and Performance on Accounting Data Analytics Tasks , Shawn Paul Granitto
An Enterprise Risk Management Framework to Design Pro-Ethical AI Solutions , Quintin P. McGrath
Deceptive Appeals and Cognitive Influences Used in Fraudulent Scheme Sales Pitches , Rafael J. Toledo
Using Online Reviews to Identify How Hotels Can Satisfy Travelers With Pets While Making Money , Sonia Weinhaus
Theses/Dissertations from 2021 2021
The IS Social Continuance Model: Using Conversational Agents to Support Co-creation , Naif Alawi
The Use of Data Analytic Visualizations to Inform the Audit Risk Assessment: The Impact of Initial Visualization Form and Documentation Focus , Rebecca N. Baaske (Becca)
Identification of Entrepreneurial Competencies in I-Corps Site Teams at the University of South Florida , Mark A. Giddarie
Understanding Nonprofit Boards: An Exploratory Study of the Governance Practices of Regional Nonprofits , Susan Ryan Goodman
Strengthening the Entrepreneurial Support Community , Andrew J. Hafer
Who to Choose? Rating Broker Best Practices in the Medicare Advantage Industry , Darwin R. Hale
Bridging the Innovatino Gap at SOCOM , Gregory J. Ingram
Improving Environmental Protection: One Imagined Touch at a Time , Luke Ingalls Liska
Residential Curbside Recycle Context Analysis , Ntchanang Mpafe
Fighting Mass Diffusion of Fake News on Social Media , Abdallah Musmar
Managing Incomplete Data in the Patient Discharge Summary to Support Correct Hospital Reimbursements , Fadi Naser Eddin
GAO Bid Protests by Small Business: Analysis of Perceived and Reported Outcomes in Federal Contracting , David M. Snyder
Engagement and Meaningfulness as Determinants of Employee Retention: A Longitudinal Case Study , Calvin Williams
Public Budgeting as Moral Dilemma , Ben Wroblewski
Theses/Dissertations from 2020 2020
Improving Engagement: The Moderating Effect of Leadership Style on the Relationship Between Psychological Capital and Employee Engagement , Scott Beatrice
Physician Self-Efficacy and Risk-Taking Attitudes as Determinants of Upcoding and Downcoding Errors: An Empirical Investigation , Samantha J. Champagnie
Digital Identity: A Human-Centered Risk Awareness Study , Toufic N. Chebib
Clarifying the Relationship of Design Thinking to the Military Decision-Making Process , Thomas S. Fisher
Essays on the Disposition Effect , Matthew Henriksson
Analysis of Malicious Behavior on Social Media Platforms Using Agent-Based Modeling , Agnieszka Anna Onuchowska
Who Rises to the Top: An Investigation of the Essential Skills Necessary for Partners of Non-Big 4 Public Accounting Firms , Amanda K. Thompson-Abbott
Theses/Dissertations from 2019 2019
The Financial and Nonfinancial Performance Measures That Drive Utility Abandonments and Transfers in the State of Florida , Daniel Acheampong
Locating a New Collegiate Entrepreneurship Program, a Framework for a University Campus , Douglas H. Carter
Understanding Employee Engagement: An Examination of Millennial Employees and Perceived Human Resource Management Practices , Danielle J. Clark
The Potential Impact Radius of a Natural Gas Transmission Line and Real Estate Valuations: A Behavioral Analysis , Charles M. Hilterbrand Jr.
Introducing a Mobile Health Care Platform in an Underserved Rural Population: Reducing Assimilations Gaps on Adoption and Use via Nudges , Joseph Hodges
Controlling Turnover in an Inside Sales Organization: What are the Contributing Factors , Dennis H. Kimerer
An Emergent Theory of Executive Leadership Selection: Leveraging Grounded Theory to Study the U.S. Military's Special Forces Assessment and Selection Process , Darryl J. Lavender
Essays on Migration Flows and Finance , Suin Lee
The Underutilized Tool of Project Management - Emotional Intelligence , Gerald C. Lowe
Increasing the Supply of the Missing Middle Housing Types in Walkable Urban Core Neighborhoods: Risk, Risk Reduction and Capital , Shrimatee Ojah Maharaj
Playing Darts in the Dark: How are Chamber of Commerce Leaders Aligned for Greater Effectiveness? , Robert J. Rohrlack Jr.
Are Transfer Pricing Disclosures Related to Tax Reporting Transparency? The Impact of Auditor-Provided Transfer Pricing Services , Stephanie Y. Walton
Theses/Dissertations from 2018 2018
Price Transparency in the United States Healthcare System , Gurlivleen (Minnie) Ahuja
How to Build a Climate of Quality in a Small to Medium Enterprise: An Action Research Project , Desmond M. Bishop III
Banking on Blockchain: A Grounded Theory Study of the Innovation Evaluation Process , Priya D. Dozier
Enhancing the Design of a Cybersecurity Risk Management Solution for Communities of Trust , James E. Fulford Jr.
An Examination of the Progressive and Regressive Factors that Business Owners Consider When Choosing Whether or Not to Implement an Exit Strategy , David C. Pickard
The Relationship between Ambient Lighting Color and Hotel Bar Customer Purchase Behavior and Satisfaction , Kunal Shah
The Unmanned Aerial Systems (UASs) Industry and the Business Impacts of the Evolution of the Federal Regulatory Environment , Darren W. Spencer
Intercultural Communication Between International Military Organizations; How Do You Turn a ‘No’ Into a ‘Yes’? , Douglas A. Straka
Essential Leadership Skills for Frontline Managers in a Multicultural Organization , Janelle Ward
Moffitt Cancer Center: Leadership, Culture and Transformation , W. James Wilson
Two Essays on String of Earnings Benchmarks , Yiyang Zhang
Theses/Dissertations from 2017 2017
Multi-Step Tokenization of Automated Clearing House Payment Transactions , Privin Alexander
The Effect of Corporate Social Responsibility Investment and Disclosure on Cooperation in Business Collaborations , Sukari Farrington
What Factors during the Genesis of a Startup are Causal to Survival? , Gilbert T. Gonzalez
The Great Recession of 2007 and the Housing Market Crash: Why Did So Many Builders Fail? , Mohamad Ali Hasbini
The Effect of Expanded Audit Report Disclosures on Users’ Confidence in the Audit and the Financial Statements , Peter Kipp
An Examination of Innovation Idea Selection Factors in Large Organizations , Troy A. Montgomery
Essays on Sales Coaching , Carlin A. Nguyen
Vital Signs of U.S. Osteopathic Medical Residency Programs Pivoting to Single Accreditation Standards , Timothy S. Novak
Leaders Who Learn: The Intersection of Behavioral Science, Adult Learning and Leadership , Natalya I. Sabga
Toward a Systemic Model for Governance and Strategic Management: Evaluating Stakeholder Theory Versus Shareholder Theory Approaches , James A. Stikeleather
A Longitudinal Study of the Effects of Cognitive Awareness Training on Transaction Processing Accuracy: An Introduction to the ACE Theoretical Construct , John Townsend
Theses/Dissertations from 2016 2016
The Effect of Presentation Format on Investor Judgments and Decisions: Does the Effect Differ for Varying Task Demands? , Kevin Agnew
Theses/Dissertations from 2014 2014
Multi-Task Setting Involving Simple and Complex Tasks: An Exploratory Study of Employee Motivation , Maia Jivkova Farkas
Essays on Mergers and Acquisitions , Marcin Krolikowski
Do Social Biases Impede Auditor Reliance on Specialists? Toward a Theory of Social Similarity , Rina Maxine Limor
Theses/Dissertations from 2013 2013
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This dissertation addresses three topics in the domain of operations management. First we study the problem of profit allocation in a supply chain using a bargaining approach. We present a novel framework for the analysis of this problem. The application of our framework results in a prescription for the required profit allocations. We prove that in a setting where all supply chain agents can communicate, possibly coordinating their actions, the allocation prescribed by our bargaining framework coincides with the Shapley value of a cooperative game associated with the setting. Next, we study revenue management in the presence of strategic consumers, who face some uncertainty regarding the product valuation. We show, contradictory to the main stream of the literature regarding strategic consumers, that under certain circumstances, the retailer may prefer facing strategic consumers rather than myopic ones. Finally, we study the issue of cross-dock operations management at a shift-level. We target the main gap identified in the literature for this issue, and present a holistic framework for the allocation of cross-dock resources to processing of containers and freight. We show, using simulated data that our approach outperforms current practices.
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Permanent URL: https://dx.doi.org/10.14288/1.0102461
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Essays on Retail Operations Management
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- March 21, 2019
- Affiliation: Kenan-Flagler Business School
- Under the competitive nature, retailers need to consider numerous aspects to make better operational decisions. Retailers should understand customers’ needs to provide better service; have the right amount of labor to match supply with demand; and anticipate investors’ responses on the announcement of revealing private information such as building excess inventory to maximize retailers’ objective. This dissertation empirically examines these three aspects – customer behavior, labor scheduling, and excess inventory announcement where there appears to be limited empirical research in the literature. I utilize individual retailer’s micro-level proprietary data across multiple stores as well as publicly available firm-level financial data for multiple retailers. In the first essay, I identify a new phenomenon called thwarting behavior, defined as a systematic change in customers’ behavior when they experience congestion that imposes negative externalities on other customers. I provide empirical evidence for the thwarting behavior by analyzing archival data obtained from a retailer and by conducting a field study where I observe customer directly. I then quantify its impact on sales drop by running a field experiment. In the second essay, I examine the impact of incentives for store managers on their labor scheduling decisions. I find empirical evidence that incentive improves outcomes of store managers’ labor scheduling decisions and this finding is mainly driven by effort effect rather than selection mechanism. I also find that the financial incentives have differential impact on underlying decisions that led to the labor scheduling outcomes such as forecasting, labor planning, and execution. In the third essay, I analyze the determinants of excess inventory announcement and the stock market reaction to the announcement in the U.S. retail sector. I find that operationally competent retailers, measured by total factor productivity, have a lower probability of announcing excess inventory in the following year. In addition, the stock market penalizes excess inventory announcements made by operationally competent retailers more severely than those made by their less competent peers. Finally, providing action information, which the firm has taken or plans to take to deal with excess inventory, moderates the negative association between firm’s operational competence and abnormal returns due to the announcement.
- Business administration
- https://doi.org/10.17615/6btg-5c75
- Dissertation
- In Copyright
- Staats, Bradley
- Kesavan, Saravanan
- Kuhnen, Camelia
- Emadi, Seyed
- Deshpande, Vinayak
- Doctor of Philosophy
- University of North Carolina at Chapel Hill Graduate School
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Original Operations Management Dissertation Topics. Topic 1: Analysing the impact of Enterprise Resource Planning (ERP) on improving business operations of multinational companies. Topic 2: Impact of Just-in-time (JIT) inventory on improving supply chain efficiency of large retail outlets.
Chapter 1: In this part of the dissertation, the reader will be provided with a short introduction into the research area. In order to give the reader a clearer picture, the problem is discussed. This will lead to the thesis purpose. Finally, the outline of the thesis is presented.
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Essays onOperations Management Submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Operations Management and Manufacturing by Canan Gunes TepperSchoolofBusiness CarnegieMellonUniversity December2010 DissertationCommittee: BaharBiller(Chair) SridharTayur Willem-JanvanHoeve MustafaAkan
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Theses and Dissertations (Operations Management) JavaScript is disabled for your browser. Some features of this site may not work without it. Theses and Dissertations (Operations Management) ... This thesis sought to develop an agent-based model that replicates the formation of social and sexual partnerships in real-world settings with an ...
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This dissertation addresses three topics in the domain of operations management. First we study the problem of profit allocation in a supply chain using a bargaining approach. We present a novel framework for the analysis of this problem. The application of our framework results in a prescription for the required profit allocations.
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Essays on Retail Operations Management. Poster, Presentation, Protocol or Paper. Deposit scholarly works such as posters, presentations, research protocols, conference papers or white papers.
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