Systems Approach to “Problem Solving”

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systematic problem solving pdf

  • Robert L. Flood 3 &
  • Ewart R. Carson 4  

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Much of humanity’s efforts in the developed and developing world aim to overcome the “problems” created by changes in science, technology and the effects of these on society. Knowledge gained by traditional and systems sciences has been implemented in technological developments and devices. This has often led to unforeseen consequences such as pollution, unemployment, and scarcity of resources. Efficient and effective technical expertise is required to plan and design to overcome these difficulties. Chapter 5 presented one contribution from systems science. Often, however, such requirements involve hard decisions to be made. More often than not, a conflict of interests arises. New approaches are needed to help to manage that conflict. In this chapter, which continues to develop Theme C, we introduce a number of these approaches to “problem solving” each able to contribute in particular ways to deal with the complexities of modern society. Let us first set the scene.

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The University of Hull, Hull, England

Robert L. Flood

City University, London, England

Ewart R. Carson

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© 1993 Springer Science+Business Media New York

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Flood, R.L., Carson, E.R. (1993). Systems Approach to “Problem Solving”. In: Dealing with Complexity. Springer, Boston, MA. https://doi.org/10.1007/978-1-4757-2235-2_6

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    Let’s look at each step in detail. Step 1: RECOGNIZE THAT A PROBLEM EXISTS. In order to recognize that a problem exists, you must have some "knowledge" of the situation, the job, the equipment, the product. It is possible to know so little, that you do not know that there is a problem to begin with.

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    3. Popular Methodologies for a Systematic Approach to Problem Solving: Several well-established methodologies offer a systematic approach to problem solving. We will examine three prominent examples: DMAIC (Define, Measure, Analyze, Improve, Control): A data-driven approach predominantly used in Six Sigma, DMAIC emphasizes continuous improvement.

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    Systematic Problem Solving. Logline: Stop reacting to problems; start mastering them. This practical guide equips you with a proven framework to conquer any challenge, big or small, and unlock your potential for success. The book will weave together a compelling narrative with practical application.

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    The 6-Steps to Problem Solving. STEP 1: Identify and Select the Problem. STEP 2: Analyse the Problem. STEP 3: Generate Potential Solutions. STEP 4: Select and Plan the Solution. STEP 5: Implement the Solution. STEP 6: Evaluate the Solution.

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    Chapter Six. STEM. APPROACH TO. "PROBLEM SOLVING"6.1. INTRODUCTIONMuchof humanity's efforts in the developed and eveloping world aim to overcome the "problems" created by changes inscience, technology. andthe effects of these on society. Knowledge gained by traditional and systems sci ences has been implemented in te.