real life business plan examples

You’ll also learn the financial benefits investors can reap from putting money into your venture rather than trying to sell them on how great your product or service is.

This business plan guide focuses less on the individual parts of a business plan, and more on the overarching goal of writing one. For that reason, it’s one of my favorites to supplement any template you choose to use. Harvard Business Review’s guide is instrumental for both new and seasoned business owners.

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Business Plan Samples & Examples

550+ business plan examples to inspire you

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Looking at real business plan examples can help you visualize what a successful plan looks like. With LivePlan you’ll have access to over 550 free examples of a business plan to use as a starting point.

Browse real business plan examples covering a broad range of businesses to see how others have written effective executive summaries, planned marketing activities, created financial forecasts, and more.

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Plus, access over 40 benchmark financial metrics so you can see how your key metrics (like net profit margin and marketing spend) stack up against other businesses within your same industry.

The 7 Best Business Plan Examples (2024)

As an aspiring entrepreneur gearing up to start your own business , you likely know the importance of drafting a business plan. However, you might not be entirely sure where to begin or what specific details to include. That’s where examining business plan examples can be beneficial. Sample business plans serve as real-world templates to help you craft your own plan with confidence. They also provide insight into the key sections that make up a business plan, as well as demonstrate how to structure and present your ideas effectively.

Example business plan

To understand how to write a business plan, let’s study an example structured using a seven-part template. Here’s a quick overview of those parts:

• Executive summary: A quick overview of your business and the contents of your business plan.
• Company description: More info about your company, its goals and mission, and why you started it in the first place.
• Market analysis: Research about the market and industry your business will operate in, including a competitive analysis about the companies you’ll be up against.
• Products and services: A detailed description of what you’ll be selling to your customers.
• Marketing plan: A strategic outline of how you plan to market and promote your business before, during, and after your company launches into the market.
• Logistics and operations plan: An explanation of the systems, processes, and tools that are needed to run your business in the background.
• Financial plan: A map of your short-term (and even long-term) financial goals and the costs to run the business. If you’re looking for funding, this is the place to discuss your request and needs.

7 business plan examples (section by section)

In this section, you’ll find hypothetical and real-world examples of each aspect of a business plan to show you how the whole thing comes together. 

• Executive summary

Your executive summary offers a high-level overview of the rest of your business plan. You’ll want to include a brief description of your company, market research, competitor analysis, and financial information. 

In this free business plan template, the executive summary is three paragraphs and occupies nearly half the page:

• Company description

You might go more in-depth with your company description and include the following sections:

• Nature of the business. Mention the general category of business you fall under. Are you a manufacturer, wholesaler, or retailer of your products?
• Background information. Talk about your past experiences and skills, and how you’ve combined them to fill in the market. 
• Business structure. This section outlines how you registered your company —as a corporation, sole proprietorship, LLC, or other business type.
• Industry. Which business sector do you operate in? The answer might be technology, merchandising, or another industry.
• Team. Whether you’re the sole full-time employee of your business or you have contractors to support your daily workflow, this is your chance to put them under the spotlight.

You can also repurpose your company description elsewhere, like on your About page, Instagram page, or other properties that ask for a boilerplate description of your business. Hair extensions brand Luxy Hair has a blurb on it’s About page that could easily be repurposed as a company description for its business plan. 

• Market analysis

Market analysis comprises research on product supply and demand, your target market, the competitive landscape, and industry trends. You might do a SWOT analysis to learn where you stand and identify market gaps that you could exploit to establish your footing. Here’s an example of a SWOT analysis for a hypothetical ecommerce business: 

You’ll also want to run a competitive analysis as part of the market analysis component of your business plan. This will show you who you’re up against and give you ideas on how to gain an edge over the competition. 

• Products and services

This part of your business plan describes your product or service, how it will be priced, and the ways it will compete against similar offerings in the market. Don’t go into too much detail here—a few lines are enough to introduce your item to the reader.

• Marketing plan

Potential investors will want to know how you’ll get the word out about your business. So it’s essential to build a marketing plan that highlights the promotion and customer acquisition strategies you’re planning to adopt. 

Most marketing plans focus on the four Ps: product, price, place, and promotion. However, it’s easier when you break it down by the different marketing channels . Mention how you intend to promote your business using blogs, email, social media, and word-of-mouth marketing. 

Here’s an example of a hypothetical marketing plan for a real estate website:

Logistics and operations

This section of your business plan provides information about your production, facilities, equipment, shipping and fulfillment, and inventory.

Financial plan

The financial plan (a.k.a. financial statement) offers a breakdown of your sales, revenue, expenses, profit, and other financial metrics. You’ll want to include all the numbers and concrete data to project your current and projected financial state.

In this business plan example, the financial statement for ecommerce brand Nature’s Candy includes forecasted revenue, expenses, and net profit in graphs.

It then goes deeper into the financials, citing:

• Funding needs
• Project cash-flow statement
• Project profit-and-loss statement
• Projected balance sheet

You can use Shopify’s financial plan template to create your own income statement, cash-flow statement, and balance sheet. 

Types of business plans (and what to write for each)

A one-page business plan is a pared down version of a standard business plan that’s easy for potential investors and partners to understand. You’ll want to include all of these sections, but make sure they’re abbreviated and summarized:

• Logistics and operations plan
• Financials 

A startup business plan is meant to secure outside funding for a new business. Typically, there’s a big focus on the financials, as well as other sections that help determine the viability of your business idea—market analysis, for example. Shopify has a great business plan template for startups that include all the below points:

• Market research: in depth
• Financials: in depth

Your internal business plan acts as the enforcer of your company’s vision. It reminds your team of the long-term objective and keeps them strategically aligned toward the same goal. Be sure to include:

• Market research

Feasibility 

A feasibility business plan is essentially a feasibility study that helps you evaluate whether your product or idea is worthy of a full business plan. Include the following sections:

A strategic (or growth) business plan lays out your long-term vision and goals. This means your predictions stretch further into the future, and you aim for greater growth and revenue. While crafting this document, you use all the parts of a usual business plan but add more to each one:

• Products and services: for launch and expansion
• Market analysis: detailed analysis
• Marketing plan: detailed strategy
• Logistics and operations plan: detailed plan
• Financials: detailed projections

Free business plan templates

Now that you’re familiar with what’s included and how to format a business plan, let’s go over a few templates you can fill out or draw inspiration from.

Bplans’ free business plan template

Bplans’ free business plan template focuses a lot on the financial side of running a business. It has many pages just for your financial plan and statements. Once you fill it out, you’ll see exactly where your business stands financially and what you need to do to keep it on track or make it better.

PandaDoc’s free business plan template

PandaDoc’s free business plan template is detailed and guides you through every section, so you don’t have to figure everything out on your own. Filling it out, you’ll grasp the ins and outs of your business and how each part fits together. It’s also handy because it connects to PandaDoc’s e-signature for easy signing, ideal for businesses with partners or a board.

Miro’s Business Model Canvas Template

Miro’s Business Model Canvas Template helps you map out the essentials of your business, like partnerships, core activities, and what makes you different. It’s a collaborative tool for you and your team to learn how everything in your business is linked.

Better business planning equals better business outcomes

Building a business plan is key to establishing a clear direction and strategy for your venture. With a solid plan in hand, you’ll know what steps to take for achieving each of your business goals. Kickstart your business planning and set yourself up for success with a defined roadmap—utilizing the sample business plans above to inform your approach.

Business plan FAQ

What are the 3 main points of a business plan.

• Concept. Explain what your business does and the main idea behind it. This is where you tell people what you plan to achieve with your business.
• Contents. Explain what you’re selling or offering. Point out who you’re selling to and who else is selling something similar. This part concerns your products or services, who will buy them, and who you’re up against.
• Cash flow. Explain how money will move in and out of your business. Discuss the money you need to start and keep the business going, the costs of running your business, and how much money you expect to make.

How do I write a simple business plan?

To create a simple business plan, start with an executive summary that details your business vision and objectives. Follow this with a concise description of your company’s structure, your market analysis, and information about your products or services. Conclude your plan with financial projections that outline your expected revenue, expenses, and profitability.

What is the best format to write a business plan?

The optimal format for a business plan arranges your plan in a clear and structured way, helping potential investors get a quick grasp of what your business is about and what you aim to achieve. Always start with a summary of your plan and finish with the financial details or any extra information at the end.

Want to learn more?

• Question: Are You a Business Owner or an Entrepreneur?
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Business Plan Samples

• Online Shop
• Hairdresser
• 3D-Printing
• Communications Agency

You are searching for helpful and inspiring business plan samples? You want to take a look at the business models of real entrepreneurs?

• More than 10 business plan samples
• Real business plan examples of real entrepreneurs
• Inspiration for your start into entrepreneurship

Down below you will find an overview of all the current business plan samples supplied to you in our business plan software SmartBusinessPlan. You can look up what other entrepreneur wrote in the same chapter, how they described their business idea and how they structured their business plan.

Get inspired – take a look at the business ideas of entrepreneurs and their successfully funded businesses!

Café | Katharina Glücklich

Behind every great Café, there is an entrepreneur with a big passion for the business. Our business plan sample “Café” shows you how to balance self-realisation with economical demands and the need to differentiate yourself from your competition.

Online Shop | Kai Grimme

We show you how to get your online shop up and running in our business plan sample “Online Shop”. In addition to digital technology and marketing, the focus lies on an extensive market analysis in the targeted sector of delicacies and wine.

Hairdresser | Nico Müller

Master the financial section of your business plan. Our business plan sample “Hairdresser” goes in-depth into the art of financial planning. Revenue, costs and capital requirements are extensively explained.

Production | Stefan Schulze-Dieckhoff

With your business plan to your own series production: “Tent Production” is highly suited as a sample for in the lifestyle segment. Production cycles, milestones and the connected marketing of series production are presented clearly in this business plan sample.

PR Agency | Anonymous

This business plan sample shows how a team of entrepreneurs asserts themselves on the highly competitive market of Public Relations. What do you need to know about specialisation and how does that influence your investment plan?

3D-Printing | Ulrich Schneidt

The business plan example 3D-Printing is a sample for business plans in the sector of innovative technology, engineering and B2B services. Learn how to display your complex business idea in a clear and comprehensible fashion.

Catering | Jule Bauer

They started small and now they get their first growth financing: Learn how a catering business masters this challenge in our business plan sample “Catering”. A detailed revenue plan and successful PR are the focus in this business plan example.

Communications Agency | Anonymous

The business plan sample „Communications Agency” how a sole proprietor achieves a defined market position as a consultant for internal communication, using snappy arguments.

Mobile App | Max Steinmetz

Make your mobile app a success with our business plan sample “Mobile App”. The entrepreneurs plan an application for the insurance sector and devised a comprehensive monetary strategy.

Bar | Mathias Knees

The factor for the success of a bar are the same as any other business in the gastronomic sector: Location and competition. How to come out on top in a major city scene with high competition shows our business plan sample “Bar”.

550+ Business Plan Examples to Launch Your Business

Need help writing your business plan? Explore over 550 industry-specific business plan examples for inspiration.

Find your business plan example

Accounting, Insurance & Compliance Business Plans

• View All 25

Children & Pets Business Plans

• Children's Education & Recreation
• View All 33

Cleaning, Repairs & Maintenance Business Plans

• Auto Detail & Repair
• Cleaning Products
• View All 39

Clothing & Fashion Brand Business Plans

• Clothing & Fashion Design
• View All 26

Construction, Architecture & Engineering Business Plans

• Architecture
• Construction
• View All 46

Consulting, Advertising & Marketing Business Plans

• Advertising
• View All 54

Education Business Plans

• Education Consulting
• Education Products

Business plan template: There's an easier way to get your business plan done.

Entertainment & Recreation Business Plans

• Entertainment
• Film & Television
• View All 60

Events Business Plans

• Event Planning
• View All 17

Farm & Agriculture Business Plans

• Agri-tourism
• Agriculture Consulting
• View All 16

Finance & Investing Business Plans

• Financial Planning
• View All 10

Fine Art & Crafts Business Plans

Fitness & Beauty Business Plans

• Salon & Spa
• View All 36

Food and Beverage Business Plans

• Bar & Brewery
• View All 77

Hotel & Lodging Business Plans

• Bed and Breakfast

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IT, Staffing & Customer Service Business Plans

• Administrative Services
• Customer Service
• View All 22

Manufacturing & Wholesale Business Plans

• Cleaning & Cosmetics Manufacturing
• View All 68

Medical & Health Business Plans

• Dental Practice
• Health Administration
• View All 41

Nonprofit Business Plans

• Co-op Nonprofit
• Food & Housing Nonprofit
• View All 13

Real Estate & Rentals Business Plans

• Equipment Rental

Retail & Ecommerce Business Plans

• Car Dealership
• View All 116

Technology Business Plans

• Apps & Software
• Communication Technology

Transportation, Travel & Logistics Business Plans

• Airline, Taxi & Shuttle
• View All 62

View all sample business plans

Example business plan format

Before you start exploring our library of business plan examples, it's worth taking the time to understand the traditional business plan format . You'll find that the business plan samples in this library and most investor-approved business plans will include the following sections:

Executive summary

The executive summary is an overview of your business and your plans. It comes first in your business plan and is ideally only one to two pages. You should also plan to write this section last after you've written your full business plan.

Your executive summary should include a summary of the problem you are solving, a description of your product or service, an overview of your target market, a brief description of your team, a summary of your financials, and your funding requirements (if you are raising money).

Products & services

The products & services chapter of your business plan is where the real meat of your plan lives. It includes information about the problem that you're solving, your solution, and any traction that proves that it truly meets the need you identified.

This is your chance to explain why you're in business and that people care about what you offer. It needs to go beyond a simple product or service description and get to the heart of why your business works and benefits your customers.

Market analysis

Conducting a market analysis ensures that you fully understand the market that you're entering and who you'll be selling to. This section is where you will showcase all of the information about your potential customers. You'll cover your target market as well as information about the growth of your market and your industry. Focus on outlining why the market you're entering is viable and creating a realistic persona for your ideal customer base.

Competition

Part of defining your opportunity is determining what your competitive advantage may be. To do this effectively you need to get to know your competitors just as well as your target customers. Every business will have competition, if you don't then you're either in a very young industry or there's a good reason no one is pursuing this specific venture.

To succeed, you want to be sure you know who your competitors are, how they operate, necessary financial benchmarks, and how your business will be positioned. Start by identifying who your competitors are or will be during your market research. Then leverage competitive analysis tools like the competitive matrix and positioning map to solidify where your business stands in relation to the competition.

Marketing & sales

The marketing and sales plan section of your business plan details how you plan to reach your target market segments. You'll address how you plan on selling to those target markets, what your pricing plan is, and what types of activities and partnerships you need to make your business a success.

The operations section in our business plan examples covers the day-to-day workflows for your business to deliver your product or service. What's included here fully depends on the type of business. Typically you can expect to add details on your business location, sourcing and fulfillment, use of technology, and any partnerships or agreements that are in place.

Milestones & metrics

The milestones section is where you lay out strategic milestones to reach your business goals.

A good milestone clearly lays out the parameters of the task at hand and sets expectations for its execution. You'll want to include a description of the task, a proposed due date, who is responsible, and eventually a budget that's attached. You don't need extensive project planning in this section, just key milestones that you want to hit and when you plan to hit them.

You should also discuss key metrics, which are the numbers you will track to determine your success. Some common data points worth tracking include conversion rates, customer acquisition costs, profit, etc.

Company & team

Use this section of your business plan to describe your current team and who you need to hire. If you intend to pursue funding, you'll need to highlight the relevant experience of your team members. Basically, this is where you prove that this is the right team to successfully start and grow the business. You will also need to provide a quick overview of your legal structure and history if you're already up and running.

Financial projections

Your financial plan should include a sales and revenue forecast, profit and loss statement, cash flow statement, and a balance sheet. You may not have established financials of any kind at this stage. Not to worry, rather than getting all of the details ironed out, focus on making projections and strategic forecasts for your business. You can always update your financial statements as you begin operations and start bringing in actual accounting data.

Now, if you intend to pitch to investors or submit a loan application, you'll also need a "use of funds" report in this business plan section. This outlines how you intend to leverage any funding for your business and how much you're looking to acquire. Like the rest of your financials, this can always be updated later on.

The appendix isn't a required element of your business plan. However, it is a useful place to add any charts, tables, definitions, legal notes, or other critical information that supports your business plan. These are often lengthier or out-of-place information that simply didn't work naturally into the structure of your plan. You'll notice that in these business plan examples, the appendix mainly includes extended financial statements.

Types of business plans explained

While all business plans cover similar categories, the style and function fully depend on how you intend to use your plan. To get the most out of your business plan, it's best to find a format that suits your needs. Here are a few common business plan types worth considering.

Traditional business plan

The tried-and-true traditional business plan is a formal document meant to be used for external purposes. Typically this is the type of plan you'll need when applying for funding or pitching to investors. It can also be used when training or hiring employees, working with vendors, or in any other situation where the full details of your business must be understood by another individual.

Business model canvas

The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea.

The structure ditches a linear format in favor of a cell-based template. It encourages you to build connections between every element of your business. It's faster to write out and update, and much easier for you, your team, and anyone else to visualize your business operations.

One-page business plan

The true middle ground between the business model canvas and a traditional business plan is the one-page business plan . This format is a simplified version of the traditional plan that focuses on the core aspects of your business.

By starting with a one-page plan , you give yourself a minimal document to build from. You'll typically stick with bullet points and single sentences making it much easier to elaborate or expand sections into a longer-form business plan.

Growth planning

Growth planning is more than a specific type of business plan. It's a methodology. It takes the simplicity and styling of the one-page business plan and turns it into a process for you to continuously plan, forecast, review, and refine based on your performance.

It holds all of the benefits of the single-page plan, including the potential to complete it in as little as 27 minutes . However, it's even easier to convert into a more detailed business plan thanks to how heavily it's tied to your financials. The overall goal of growth planning isn't to just produce documents that you use once and shelve. Instead, the growth planning process helps you build a healthier company that thrives in times of growth and remains stable through times of crisis.

It's faster, keeps your plan concise, and ensures that your business plan is always up-to-date.

Download a free sample business plan template

Ready to start writing your own business plan but aren't sure where to start? Download our free business plan template that's been updated for 2024.

This simple, modern, investor-approved business plan sample is designed to make planning easy. It's a proven format that has helped over 1 million businesses write business plans for bank loans, funding pitches, business expansion, and even business sales. It includes additional instructions for how to write each section and is formatted to be SBA-lender approved. All you need to do is fill in the blanks.

How to use an example business plan to help you write your own

How do you know what elements need to be included in your business plan, especially if you've never written one before? Looking at business plan examples can help you visualize what a full, traditional plan looks like, so you know what you're aiming for before you get started. Here's how to get the most out of a business plan sample.

Choose a business plan example from a similar type of company

You don't need to find an example of a business plan that's an exact fit for your business. Your business location, target market, and even your particular product or service may not match up exactly with the business plans in our gallery. But, you don't need an exact match for it to be helpful. Instead, look for a business plan sample that's related to the type of business you're starting.

For example, if you want to start a vegetarian restaurant, a plan for a steakhouse can be a great match. While the specifics of your actual startup will differ, the elements you'd want to include in your restaurant's business plan are likely to be very similar.

Use a business plan example as a guide

Every startup and small business is unique, so you'll want to avoid copying an example of a business plan word for word. It just won't be as helpful, since each business is unique. You want your business plan to be a useful tool for starting a business —and getting funding if you need it.

One of the key benefits of writing a business plan is simply going through the process. When you sit down to write, you'll naturally think through important pieces, like your startup costs, your target market , and any market analysis or research you'll need to do to be successful.

You'll also look at where you stand among your competition (and everyone has competition), and lay out your goals and the milestones you'll need to meet. Looking at an example of a business plan's financials section can be helpful because you can see what should be included, but take them with a grain of salt. Don't assume that financial projections for a sample company will fit your own small business.

If you're looking for more resources to help you get started, our business planning guide is a good place to start. You can also download our free business plan template .

Think of business planning as a process, instead of a document

Think about business planning as something you do often , rather than a document you create once and never look at again. If you take the time to write a plan that really fits your own company, it will be a better, more useful tool to grow your business. It should also make it easier to share your vision and strategy so everyone on your team is on the same page.

Adjust your business plan regularly to use it as a business management tool

Keep in mind that businesses that use their business plan as a management tool to help run their business grow 30 percent faster than those businesses that don't. For that to be true for your company, you'll think of a part of your business planning process as tracking your actual results against your financial forecast on a regular basis.

If things are going well, your business plan will help you think about how you can re-invest in your business. If you find that you're not meeting goals, you might need to adjust your budgets or your sales forecast. Either way, tracking your progress compared to your plan can help you adjust quickly when you identify challenges and opportunities—it's one of the most powerful things you can do to grow your business.

Prepare to pitch your business

If you're planning to pitch your business to investors or seek out any funding, you'll need a pitch deck to accompany your business plan. A pitch deck is designed to inform people about your business. You want your pitch deck to be short and easy to follow, so it's best to keep your presentation under 20 slides.

Your pitch deck and pitch presentation are likely some of the first things that an investor will see to learn more about your company. So, you need to be informative and pique their interest. Luckily we have a round-up of real-world pitch deck examples used by successful startups that you can review and reference as you build your pitch.

For more resources, check out our full Business Pitch Guide .

Ready to get started?

Now that you know how to use an example of a business plan to help you write a plan for your business, it's time to find the right one.

Use the search bar below to get started and find the right business plan example for your business idea.

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Real Business Plan Examples

Detailed Business Plans Offering Practical Guidance and Strategic Insights

Explore These Business Plans Reflecting Varying Market Scenarios

Ecommerce business plan example.

• Online Store Business Plan Example

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Coffee shop business plan example, printing shop business plan example, food truck business plan example, sba business plan example, non profit business plan example, cannabis business plan example.

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Crafting a comprehensive business plan could be challenging, particularly when it comes to structuring and content. To ease this process, we’ve curated a collection of real-world business plan examples spanning various industries. These examples serve as invaluable inspiration and guidance, aiding in the creation of your own plan. Whether you’re launching a new venture, expanding an existing one, or seeking investor support, you’ll discover relevant and insightful examples tailored to your needs and goals.

By exploring these diverse business plan examples, you’ll gain a comprehensive understanding of how to compose various plan components. This includes drafting a compelling executive summary, conducting thorough market analysis, outlining products and services, strategizing marketing and sales, and presenting financial performance.

Below, you’ll find a selection of business plan examples meticulously crafted for our clients.

Start your online store with a proven plan 

How to launch a successful ecommerce business in 2023 with these ready-made template? If you want to start or grow your own online store, you need a solid ecommerce business plan.

 But writing one from scratch can be time-consuming and challenging. That’s why we offer you a collection of ecommerce business plan examples that you can use as inspiration or customize to fit your needs. These examples cover different niches, markets, and strategies, and they include all the essential components of a successful ecommerce business plan.

 Whether you want to sell clothing, electronics, books, or anything else, you’ll find a template that suits your goals and vision. Plus, you’ll get access to expert tips and advice on how to execute your plan and achieve your desired results. Don’t waste time and money on trial and error. Start your online store with a proven plan today.

• Save time and money: Use ready-made templates
• Learn from the best: Follow real success stories.
• Get expert guidance: Access helpful resources and tools.
• Stand out from the competition: Showcase your uniqueness and value.
• Achieve your goals: Set and follow a clear roadmap.

Turn your passion for food into a profitable business

If you love food and want to start your own restaurant, you need a solid restaurant business plan. But writing one from scratch can be daunting and complicated. That’s why we offer you a comprehensive restaurant business plan example that you can use as inspiration or customize to fit your needs.

 This example covers all the essential components of a successful restaurant business plan, such as cuisine, location, concept, budget, menu design, financials, employee training, and a lot more. It also includes expert tips and advice on how to plan and forecast every element of restaurant management and operations. 

Whether you want to open a fine dining, casual, fast food, or delivery restaurant, this example will help you turn your goals and vision into a reality. Don’t let your passion for food go to waste. Turn it into a profitable business today. This example covers everything you need to know about planning and launching a successful restaurant, such as:

• Cuisine: Food type, sourcing, quality, freshness
• Location: Restaurant site, customer attraction, differentiation
• Concept: Theme, style, space design, dining experience
• Budget: Startup and operating costs, funding, cash flow
• Menu design: Dish selection, pricing, profitability, satisfaction
• Financials: Income and expense projections, performance measurement
• Employee training: Staff hiring, training, retention, service quality
• And more: Marketing, customer loyalty, health, safety, risks

If you are passionate about coffee and want to start your own coffee shop, you need a reliable coffee shop business plan. But creating one from scratch can be difficult and time-consuming. That’s why we provide you with a comprehensive coffee shop business plan example that you can use as a guide or adjust to fit your needs. 

This example covers all the important components of a successful coffee shop business plan, such as products, services, location, design, marketing, operations, and finances. It also includes expert tips and advice on how to plan and forecast every aspect of coffee shop management and operations.

 Whether you want to open a cozy, trendy, specialty, or franchise coffee shop, this example will help you accomplish your goals and vision. Don’t let your passion for coffee go to waste. Turn it into a profitable business today.

• Write professional coffee shop plan with example
• Customize and edit example to fit goals
• Follow instructions and examples for each section
• Get tips and advice from experts

If you are interested in starting your own printing shop, you need a thorough and practical printing shop business plan. But creating one from scratch can be tough and time-consuming. 

That’s why we provide you with a comprehensive printing shop business plan example that you can use as a template or modify to fit your needs. This example covers all the important components of a successful printing shop business plan, such as products, services, location, equipment, marketing, operations, and finances.

 It also includes expert tips and advice on how to plan and forecast every aspect of printing shop management and operations. Whether you want to open a small, medium, or large printing shop, this example will help you accomplish your goals and vision. Don’t let your passion for printing go to waste. Turn it into a profitable business today.

• Write professional printing shop plan with example
• Download example today and open printing shop

Are you dreaming of starting your own food truck business? Do you need a professional and comprehensive business plan to guide you through the process? Look no further than our food truck business plan example!

Our food truck business plan examples are designed to help you launch and grow your food truck business with confidence and ease. They cover all the key aspects of a food truck business plan, such as your concept, menu, target market, location, branding, marketing, operations and financial plan. They are based on real-life examples of successful food truck businesses in different cities and cuisines. They are easy to customize and adapt to your own vision and goals. 

They will also help you attract potential investors, customers and partners by showcasing your professionalism and passion.

Don’t wait any longer! Download our food truck business plan examples today and get ready to start your food truck journey!

• Learn from real-life examples of successful food truck businesses
• Cover all the essential aspects of a food truck business plan
• Customize and adapt to your own vision and goals
• Save time, money and hassle by using a ready-made template
• Attract potential investors, customers and partners with a professional and compelling business plan

An SBA business plan is a document that describes the purpose, goals, and strategies of your business. It shows how you plan to start, manage, and grow your business, and how you will use the funds from an SBA loan.

 Our SBA business plan example covers the following sections: executive summary, company description, market analysis, organization and management, product or service line, marketing and sales, funding request, financial projections, and appendix. An SBA business plan helps you to clarify your vision, communicate your value proposition, and demonstrate your feasibility to lenders and investors. 

A nonprofit business plan is a document that outlines the goals, strategies, and activities of a nonprofit organization. A nonprofit business plan can help attract donors, volunteers, and partners, as well as guide the decision-making and operations of the organization. Our nonprofit business plan example might include the following sections: executive summary, mission and vision statement, market analysis, program description, marketing plan, financial plan, and organizational structure. 

Some benefits of our example are:

• It demonstrates our commitment to our mission and vision
• It shows our understanding of the needs and opportunities in our market
• It highlights our unique value proposition and competitive advantage
• It provides a clear roadmap for achieving our short-term and long-term objectives
• It helps us measure our progress and impact

Doing Well in the Legal Cannabis Business

You can find opportunities in the legal cannabis industry in certain U.S. states. States like California, Colorado, Washington, Oregon, Alaska, Nevada, Massachusetts, Illinois, Michigan, Vermont, Maine, and Washington, D.C. allow cannabis for medical or recreational use. But, keep in mind, the federal government still considers cannabis illegal. So, it’s important to follow the rules in your state, and you may need legal advice to navigate the federal and state laws. This will help you succeed in the cannabis business while staying within the law.

Our cannabis business plan example is made just for cannabis businesses. We know the laws and challenges, and we help you follow them. 

• New Cannabis Business Owners
• Investors Interested in Cannabis
• Cannabis Startups
• People Who Want to Learn About the Cannabis Business
• Info about the Cannabis Market
• Help with Following the Law
• Money Predictions That Follow the Rules
• Ideas to Attract Investors

L1 Visa Business Plan Example

Unlock Your Path to the U.S. with an L-1 Visa Business Plan

Dreaming of expanding your business operations to the United States? The L-1 Visa may be your key, and WiseBusinessPlans is your trusted partner. Our L-1 Visa Business Plan is meticulously crafted to showcase your business’s potential and meet the requirements for this unique visa category.

Our expert team understands the complexities of the L-1 Visa application process. We create comprehensive L1 Visa business plan example that not only fulfill immigration requirements but also present a compelling case for your business expansion. 

• Entrepreneurs Expanding to the U.S.
• Managers and Executives Transferring Within Their Company

L-1 Visa Business Plan in achieving your American business goals and emphasizes WiseBusinessPlans’ expertise in creating plans tailored to immigration requirements. You’ll be well-prepared to navigate the immigration process successfully and embark on your American business journey. Download our plan today and take the first step toward realizing your U.S. business aspirations!

Key Features :

• Detailed Business Description
• Financial Projections for U.S. Operations
• Job Creation Plans
• Compliance with U.S. Immigration Standards

Get Your E-2 Visa with Our Business Plan Example

Dreaming of running a business in the USA? The E-2 Visa can make it happen. Our E-2 Visa Business Plan Examples are made just for you. It’s like a blueprint to get your visa and start your American business adventure.

Our example fits what the visa folks want to see. We know what they like, and we’ve got you covered. Download it now and start your American business journey! 

• International Entrepreneurs
• Business Owners Wanting to Invest in the USA

What You Get :

• Detailed Business Plan
• Money Predictions That Meet Visa Rules
• Plans to Create Jobs
• Follows U.S. Immigration Rules

Get Your U.S. Green Card with Our Business Plan Example

If you want to live in the USA with your family, the EB-5 Investor Visa can make it happen. Check out our EB-5 Regional Center Business Plan Example. It’s like a roadmap to get your green card and fulfill your American dream.

Our example is made to fit the EB-5 program’s requirements. We know what they need, and we’ve got you covered. 

• Investors Who Want U.S.
• Green Cards
• Families Looking for U.S.
• Residency through Investment

What You Get:

• Detailed Business Plan that EB-5 likes
• Predictions about Jobs Your Investment Will Create
• Analysis of How Your Investment Will Impact the Economy

Succeed in Buying or Selling a Business with Our Example Plan

Thinking about buying or selling a business? WiseBusinessPlans can help make it smoother. Take a look at our Merger & Acquisition Business Plan Example. It’s like a guide to help you through the process and make sure it works out.

Our example is made to fit your business needs. It helps you plan and succeed in buying or selling a business. 

• Business Owners Thinking
• About Mergers or Sales
• People Who Want to Invest in Businesses
• Executives Handling Business Transitions
• Detailed Business Plan Tailored for Mergers & Acquisitions
• Financial Predictions to Support Your Plans
• Help Identifying and Dealing with Risks
• Customized for Your Specific Goals

Attract Investors with Our Business Plan Example

Seeking investment to fuel your business growth? WiseBusinessPlans is your partner in creating a compelling Investor Business Plan Example. Explore our sample plan, thoughtfully crafted to showcase your business potential and attract the attention of potential investors.

Our Investor Business Plan Example is designed to make your business stand out in the eyes of investors. We understand what investors are looking for and can help you create a persuasive case for your business.

Entrepreneurs Seeking Investment Startups Looking for Funding Established Businesses Expanding Operations

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• Strategies to Attract and Retain Investors

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TABLE OF CONTENTS

While the thought of scrawling down your brilliant business ideas on a cocktail napkin may be romantic, it's certainly not practical. With the help of a real business plan, you'll be able to set clear goals, organize your thoughts and clarify your vision.

To help you get inspiration for your own business plan, we found five resources where you can see business plan examples and templates from real entrepreneurs and investors.

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5 Places to Get Business Plan Templates from Real Businesses

Ready to take your business plan from amateur to pro? Start by browsing real-life business plan examples and templates from these five sites.

When it comes to business plan examples, Bplans is undoubtedly one of the best sources available.

First started in 1995, it's since grown to become a mammoth database of real-world business plans from a broad array of industries and niches. Just a few of those include:

• Accounting, insurance and compliance
• Children and pets
• Fashion and clothing
• Consulting, advertising and marketing
• Farm and agriculture
• Fine art and crafts
• Nonprofit organizations
• Real estate and rentals
• Retail and ecommerce
• Technology and communication

Each category is broken down into smaller sub-categories so you can find the type of plan that best aligns with your business. Click on a plan that sounds intriguing and you'll be presented with a real, fully-fledged business plan:

With such an incredible variety of real-world business plan examples to choose from, you're sure to find one that's useful to you.

2. SmartBusinessPlan

While it may not be quite as comprehensive as Bplans, SmartBusinessPlan does offer 10 real business plan examples from various categories. And if your small business belongs to one of those categories, then SmartBusinessPlan is a positively invaluable tool.

The 10 businesses whose plans are provided include a:

• Online shop
• Hairdresser
• Production company
• 3D printing
• Communications agency

Most importantly, each plan is highly detailed and packed with key information you can use to inspire your own business plan:

Whether you need to see some examples of overall plan structure or want to learn how to format your plan's capital requirements section, SmartBusinessPlan can help.

3. Ladies Who Launch

Founded in 2016 by businesswomen Sarah Friar and Kelly McGonigle, Ladies Who Launch is a nonprofit organization that offers free real-world business plan examples and templates sourced from its own community.

Those include two templates, as well as fully-fledged plans from a wellness studio and bottled beverage company (Honest Tea, if you were wondering).

While the selection of business plans to browse through is small, it's certainly high-quality. For instance, Honest Tea's 1998 business plan has more than 25 pages of valuable details:

So if you're looking for in-depth business plans from successful companies and free downloadable templates, you'll want to check out Ladies Who Launch.

4. Barclays

With its annual revenue clocking in at over $25 billion, British multinational bank Barclays certainly knows a thing or two about making money. And because it's a business lender, it also knows what to look for in a good business plan.

With those things in mind, it's easy to see why Barclays' guide to writing a business plan is worth paying attention to.

It comes in a PDF format you can easily fill out either in your browser or a PDF reader, and it covers everything from personal details to business goals to nitty-gritty financial details:

And as an added bonus, the entire template is sprinkled with helpful hints and explanations that can make your business planning process easier.

5. Sequoia Capital

If you know anything about venture capitalism, then you've already heard of Sequoia Capital. With its notable investments, including Apple, Google, Airbnb, YouTube, Instacart and 23andMe, Sequoia is nothing short of a startup legend.

Suffice it to say that the team at Sequoia is good at identifying promising companies, so their recommended business plan format is a useful resource for any small business.

In true Silicon Valley fashion, the firm's business plan template is clean and simple. It only includes 10 sections, including a one-sentence company purpose, the problem you're trying to solve and the solution you're offering:

If you're looking to create a lean, startup-style business plan, then Sequoia Capital's free business plan template will be right up your alley.

BONUS: Bizee

As a business formation company, we help you with every step of getting your business started, even after you're already up and running. Our handy business plan template download is a free PDF you can download and fill out.

You'll find sections that cover:

• Executive summary
• Company description
• Market analysis
• Services or products description
• Marketing and sales strategy
• Financial projects and data

Our prompts and explanations make it easy for you to fill in all the pertinent details of your business plan.

At the end of the day, whether or not you have a polished business plan won't make or break your business. But the truth is that by taking the time to create one, you'll undoubtedly be increasing you and your company's chances of success.

And when you're ready to turn your business plan into a reality, Bizee is here for you with our LLC formation service. All you need to do is pay state fees — we'll handle the rest at no extra charge.

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Carrie Buchholz-Powers

Carrie Buchholz-Powers is a Colorado-based writer who’s been creating content since 2013. From digital marketing to ecommerce to land conservation, she has experience in a wide range of fields and loves learning about them all. Carrie is fond of history, animals and beauty in equal measure. In her free time, she enjoys knitting, playing video games and exploring Colorado's prairies and mountains with her husband.

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Where to Find Hundreds of Business-Plan Examples

These samples will be incredibly helpful to you as you begin writing your own business plan..

Whether you want to create the next unicorn startup  or lay the groundwork for a successful and sustainable business, the process starts with your business plan .

Every business plan should include the following elements:

• Executive Summary:  Start off with an overview of your company's purpose and goals, and why you believe it will be successful. 
• Company Overview and Objectives: Now you can take a deep dive into the problem your company wants to solve, how it will do so, and any competitive advantages it has. 
• Market Opportunities:  This is the evaluation of your target market, target audience, market trends, and competition.
• Marketing and Sales:  Explain how you plan to grow and market your company.
• Management Team and Operations:  Here's where you explain who will lead your company and how it will be structured.
• Financial Analysis: Include forecasted expenditures, income, cash flow, etc. Break your projections down by quarter or month. If your business is already running, include things like your balance sheet, income statement, cash-flow statement, operating budget, etc.
• Funding Request:  If you're going after funding, explain how much you'll need and what you'll need it for, in detail. Clarify how far in terms of months or years this funding will carry you. Don't forget to include how you plan to pay back this debt down the road. 
• Appendix:  This is where you include supporting materials such as résumé?s, images, credit history, patents, permits, licenses, letters of reference, etc. 

While knowing what to include is incredibly helpful, what can be even more helpful is seeing some examples of actual business plans.

Examples can give you the inspiration you need as you start writing your own business plan.

Here are my favorite resources that showcase really good business plans. 

At Bplans , you'll find more than 500 business-plan samples tailored to specific industries, including:

• Online and offline retail stores
• Medical and health care
• Restaurants, cafés, and bakeries
• Pet services
• Beauty salons and day spas
• Manufacturing
• And many more

2. LivePlan

LivePlan is another place you can find some inspiration to write your own business plan.

It has hundreds of examples across industries.

It  also  have 10 professionally designed themes that you can use to make your business plan look extra polished. 

3. ACCA Global

ACCA Global has three downloadable, fictional business plans.

You'll find one for an airport café, another for a stone-importing business, and a third for a fuel-efficiency business.

4. U.S. Small Business Administration

The U.S. Small Business Administration offers a complete guide to business plans, as well as a deep dive into the difference between a traditional business plan and a lean-startup business plan. 

Discover a traditional business plan for a consulting firm, and a lean-startup business plan for a toy company.

The U.S. Small Business Administration also connects you with free business-plan counselors if you need further guidance. 

There's only one sample business plan here, but it's a good one.

Shopify  created a sample business plan for a fictional organic denim and apparel company, and it's definitely worth a look. 

Now that you've got some ideas and inspiration, you can make a unique business plan for your company by communicating your unique vision for your product, your target audience, and your go-to-market strategy.

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The 7 Best Business Strategy Examples I've Ever Seen

Most entrepreneurs dream of an innovative product or service that surprises their rivals and takes new markets by storm. What they tend to forget is that there needs to be an excellent business strategy accompanying the product. 

I get it - it’s not nearly as interesting to fantasize about a competitive strategy. Yet without it, even genius products can quickly drown in the harsh business sea. Most strategies fail. A sobering 9 out of 10 organizations fail to execute their strategy.

I’ve already written about the 5 worst business strategy examples of all time and why many strategies fail . But today, we’ll flip the script and take a look at products and strategies that delighted their target customers and wildly exceeded initial business goals.

From Tesla, Airbnb, and Toyota to Hubspot, Apple, and Paypal - let’s dive into their business strategies and see why these 7 are the best ones I’ve ever seen:

• Tesla - Playing the long game
• Airbnb - Forgetting all about scalability
• Toyota - Humility can be the best business strategy
• HubSpot - Creating an industry then dominating it
• Apple - iPhone launch shows tremendous restraint
• PayPal - Daring to challenge the status quo
• Spotify - Changing the rules of the music industry

But before we get into these business strategy examples, let's briefly go over some of the basics...

What is a business strategy?

A business strategy , also known as a company strategy, is a crucial aspect of running a successful business. It is a defined plan of action that outlines the direction a business wants to take and defines how the plan will cascade through the organization by the allocation of resources. The importance of a business strategy cannot be overstated as it sets the direction for the entire organization and helps to align all employees towards a common goal . Overall, a business strategy serves as a roadmap for a company, guiding its actions and decisions to achieve its goals and stay competitive in the marketplace. 

👉 If you have any unanswered questions about business strategies, check our FAQs at the end of this article! 

🎁 Struggling to build your Business Strategy? Use our free customizable  Business Strategy Template to easily develop and execute it!

Best business strategies #1: Tesla Playing the long game

Conventional business logic is that when you're starting something new, you create a 'Minimal Viable Product' or MVP.

Essentially that means that you make a version of your product that is very light in terms of functionality and focuses mostly on showcasing your main competitive advantage.

It also means that the first version of your product usually has to be sold at a reasonably low starting price to compensate for its lack of features and generate interest.

Some organizations (including many tech startups) take this concept even further and base their growth strategy around a freemium pricing model . In this business model, the most basic version of the product or service is free, but any new or upgraded features cost money. 

Tesla, on the other hand, did things the other way around. It's been known for a long time that Tesla's long-term goal is to be the biggest car company in the world. They know that in order to become the biggest by volume, they're going to have to succeed in the lower-end consumer car space (price tag US$30,000 or less).

But Tesla did not focus on this market first. It did not create a cheap low-featured version of their electric car (and therefore benefit from economies of scale ).

Instead, Tesla created the most luxurious, expensive, fully-featured sports car they could afford. That car was the Tesla Roadster, and for context, the newest generation of the Roadster will retail from upwards of US$200,000 for the base model. 

This was the first car they ever produced - knowing that they couldn't achieve the necessary scale or efficiency to turn a profit (even at such a high price). However, such a car was in-line with Tesla’s vision statement where they aim “to create the most compelling car company of the 21st century by driving the world’s transition to electric vehicles.”

Fast-forward to today, and Tesla dwarfs the competition as the most valuable car company in the world. So their differentiation strategy certainly seems to be working, but why?

What can we learn from Tesla?

The first thing to note is that Tesla has made incredible progress towards its business objective of mass-produced, affordable electric cars. They've even made a genuine annual profit for the first time in their history. 

Secondly, much of Tesla's business strategy was actually forced upon it. There was no way they could have created a cost-effective mass-market electric car.

As a startup, they didn’t have the resources or capabilities to reap the benefits of economies of scale. Because they were creating such a unique car, they couldn't rely on outsourcing or suppliers to gain mass-production benefits.

Fortunately, Tesla's supply chain strategy is one of the most brilliant moves they've made. They knew early on that batteries would present the biggest technological hurdle to their cars and the biggest bottleneck to production.

Rather than let this derail them, they took complete control of their supply chain by investing in battery manufacturers. This has the additional benefit of simplifying diversification as Tesla can use those same batteries in parallel business ventures such as their Powerwall.

Of course, Tesla’s business strategy required vast capital and fundraising (Elon is rich but not quite rich enough to fund it all himself). That's where the marketing genius of Tesla kicks in. 

For the most part, their marketing efforts are only partially about their cars. Tesla is seen as Elon Musk's personal brand, and that had an enormous impact on whether or not they got the investment they needed.

He's smart, divisive, wild, and ambitious. But whatever you think about Elon Musk, you'd be hard-pressed to traverse more than a couple of consecutive news cycles without seeing him on the front page. And that's a fantastic recipe for getting the attention of investors.

Tesla studied and adapted to the industry and business environment they would operate in. They knew their strengths, understood their market position, and built their strategy around their own findings instead of following conventional wisdom.

👉 Use the Tesla Strategy Plan Template to get inspired by Tesla's Strategy to build your own!

📚Learn more about Tesla in our Strategy Study: How Tesla Became The World’s Most Valuable Automotive Company.

Best business strategies #2: Airbnb Forgetting all about scalability

Airbnb is one of the fastest-growing tech companies. Shortly after their IPO in December 2020, they reached a US$100B+ valuation, and the company has quite possibly changed the way we travel forever. But did you know they started out about as low-tech as you can get?

It all began with co-founders Brian and Joe renting out 3 air mattresses on their apartment’s floor. They made $80 per guest. It seemed like a great idea for a startup, so they launched a website and invited other people to list their own mattresses for hire.

They got a few bookings here and there, but things didn't go well for the most part. So much so that in 2008, they resorted to selling cereal to make ends meet.

They had plenty of listings on the site and plenty of site traffic. Potential customers were out there, but they weren’t making enough bookings.

They identified the most likely problem - the low quality of listings that were simply not enticing. So Brian and Joe decided to take matters into their own hands.

The co-founders grabbed their cameras and visited every one of their NYC listings. They persuaded the owners to let them take a ton of photographs of their places.

They touched them up a bit and uploaded them to the website, replacing the old, usually bad photos. Within a month of starting this strategy, sales doubled. Then tripled. The rest is history.

What can we learn from Airbnb?

The thing I love the most about this story is that it opposes one of the most commonly stated principles of building a tech startup - “everything must be scalable” .

What Brian and Joe did was anything but scalable. But it got them enough traction to prove that their concept could work. 

Later, they did scale their initial solution by hiring young photographers in major locations and paying them to take professional photos of owners’ listings (at no charge to the owner).

They also added a bunch of guidelines and articles on the site to educate owners on how they can make more money by taking better photos.

Airbnb's story shows that business strategies don’t have to be grand and super long-term affairs.

They can revolve around a specific challenge preventing the business from taking off. Once the challenge is solved, the company progresses on its roadmap and integrates the solution into the revamped business strategy.

Source: Airbnb third quarter 2022 financial results

👉 Use the Airbnb Strategy Plan Template to get inspired by Airbnb's Strategy to build your own!

Best business strategies #3: Toyota Humility can be the best business strategy

In 1973, the 'Big Three' car makers in the USA had over 82% of the market share. Today they have less than 50%. Why? Because of the aggressive (and unexpected) entry of Japanese carmakers into the US market in the 1970s - led by Toyota.

Cars are big, heavy, and expensive to ship around in large numbers. That's one of the reasons the US market was caught off guard when Toyota started selling Japanese-made cars in the US at lower prices than they could match.

The car industry was a huge contributor to the US economy, so one of the first reactions from the government was the implementation of protectionist taxes on all imported cars - thus making Japanese cars as expensive as locally made cars.

But the tactic failed. Within a few years, Toyota had managed to establish production on US soil, thus eliminating the need to pay any of the hefty new import taxes. At first, US carmakers weren't all that worried.

Surely by having to move production to the US, the costs for the Japanese carmakers would be roughly the same as those of the local car companies. 

Well, that didn't happen. Toyota continued its cost leadership strategy. It still manufactured cars for significantly less money than US companies could.

Their finely honed production processes were so efficient and lean that they could beat US carmakers at their own game. You've probably heard of the notion of ' continuous improvement '. In manufacturing, Toyota is pretty much synonymous with the term.

US Car Sales Graph- January through May 2021 vs 2020

Source: GOODCARBADCAR

What can we learn from Toyota?

Most business success stories involve bold moves and daring ideas. But not this one. 

Toyota spent years studying the production lines of American carmakers such as Ford. They knew that the US car industry was more advanced and efficient than the Japanese industry. So they decided to be patient.

They studied their competitors and tried to copy what the Americans did so well. They blended these processes with their strengths and came up with something even better.

Toyota proved that knowing one's weaknesses can be the key to success - and be one of the best business strategies you can ever deploy.

Not just that. Can you name a single famous executive at Toyota? I can't. And one of the reasons is that Toyota's number one corporate value is humility. It helped them crack the US market, and it runs deep in the organization - from top management to assembly workers.

Toyota’s success is based on continuously improving its functional level strategy , which focuses on day-to-day operations , decisions, and goals. They understood that the bigger picture consists of thousands of small tasks and employees.

They took a big goal, such as “becoming a cost leader in our category without compromising quality”, and ensured that their mission impacted every level of the organization while staying true to their core values.

👉 Use the Toyota Strategy Plan Template to get inspired by Toyota's Strategy to build your own!

📚Learn more about Toyota in our Strategy Study: How Toyota Went From Humble Beginnings To Automotive Giant .

Best business strategies #4: HubSpot Creating an industry then dominating it

HubSpot might not be as famous as Airbnb or Toyota. However, being valued at $22.72 billion in 2022 means, they’re certainly no slouch.

And most impressively, they’ve become such a successful company in an industry that didn’t even exist before they invented it.

Most of the marketing we experience is known as 'interruption' marketing. This is where adverts are pushed out to you whether you like it or not. Think tv adverts, billboards, Google Adwords, etc. 

In 2004, HubSpot created a software platform that aimed to turn this marketing concept on its head. The HubSpot marketing platform helped companies write blog posts, create eBooks, and share their content on social media.

The theory was that if you could produce enough good quality content to pull people to your website, then enough of them might stick around to take a look at the product you're actually selling. Useful content created specifically for your target market should also increase customer retention.

This approach was a big deal. I can tell you from personal experience that 'interruption marketing' is really expensive. We pay Google around $10 each time someone clicks on one of our AdWords adverts. Remember, that's $10 per click, not per sale. It adds up pretty fast.

On the other hand, this blog receives more than one million clicks per year. Each article keeps generating clicks at no additional costs once it’s written and published. 

Inbound marketing basically saved our business - so it's fair to say that this example is pretty close to my heart!

Hubspot coined the term 'inbound marketing' - and long story short, they're now one of the biggest SaaS companies in the world. But that's not the interesting part of the story.

What can we learn from HubSpot?

Hubspot’s successful business strategy is based on a new type of marketing. Now here’s the twist that separates it from generic strategies: Hubspot used their new marketing approach to market their own company, whose sole purpose was to sell a platform that created that new type of marketing. Head hurting yet? Mine too.

Most companies would have taken that new approach and applied it to something they were already selling. But instead, the HubSpot guys decided to monetize the marketing strategy itself. 

They took a whole bunch of concepts that already existed (blogging, eBooks, etc.) and packaged them into an innovative product - ‘a new way of doing things'. 

They created an awesome narrative and proved how powerful their new way of marketing could be by building a business worth billions around it. 

Their best and biggest case study was their own product, and they had all the numbers and little details to showcase to the world it really works.

Source: Hubspot overview

👉 Use the Hubspot Strategy Plan Template to get inspired by Hubspot's Strategy to build your own!

Best business strategies #5: Apple iPhone launch shows tremendous restraint

Ok, I hear you - this is such an obvious inclusion for the 'best business strategies'. But as one of the first people to adopt smartphones when they came out in the 1990s, this is something else that's close to my heart. 

I remember using Windows Mobile (the original version ) on a touchscreen phone with a stylus - and it was horrible. I loved the fact that I had access to my email and my calendar on my phone.

But I hated that my phone was the size of a house and required you to press the screen with ox-like strength before any kind of input would register.

Thankfully, a few years later, BlackBerry came along and started to release phones that were not only smart but much more usable. Sony Ericsson, Nokia, HTC, and a whole host of other manufacturers came out with reasonably solid smartphones well before 2007 when Apple finally released the iPhone.

I remember arriving at the office one day, and my boss had somehow gotten his hands on one of the first iPhones to be sold in the UK. I was shocked. Normally I was the early adopter. I was the one showing people what the future looked like.

And yet, here was this guy in his mid 50's, with his thick glasses, showing off a bit of technology that I'd never even seen before.

Apple could easily have created a phone much earlier than it did and sold it to me and a few other early adopters.

But it didn't. Instead, it waited until the technology was mature enough to sell it to my boss - someone who is far less tech-savvy than me. But also far more financially equipped to spend plenty of money on new tech products.

What can we learn from Apple?

The big learning here is that first-mover advantage is often not an advantage. A well-executed 'follower' strategy will outperform a less well-executed 'first mover' strategy every single time. 

One of the most common misconceptions in the startup world is that it's the 'idea' that matters the most. The truth is, the world's most successful companies were rarely the original innovators. I'm looking at you, Nokia. At you, Kodak. And at you as well, Yahoo.

In fact, being first is probably a disadvantage more often than it's an advantage. Why?

• Your market isn't well defined and doesn't even know your product type exists.
• If you have a market, it's probably just the early adopters - by definition, that's a niche market.
• Technology will often hold you back rather than power you to success.
• Every business that comes after you will have the advantage of learning from your mistakes.

People, and especially tech companies, get carried away with being first and forget that it’s a competitive position with pros and cons. Deciding to be a 'first mover' or 'smart follower' is crucial for strategic planning .

It’s a decision that should be based on research such as swot analysis and not on pride or blind optimism as it can make all the difference between success and failure.

Bonus reading : 18 Free Strategic Plan Templates (Excel & Cascade)

👉 Use the Apple Strategy Plan Template to get inspired by Apple's Strategy to build your own!

📚Learn more about Apple in our Strategy Study: How Apple Became the Top Non-Corporate Tech Brand .

Best business strategies #6: PayPal Daring to challenge the status quo

There are certain industries that you just don't mess with. Industries like aerospace, big supermarkets, semiconductors, and banking. Actually, banking is probably the toughest industry to try to disrupt because the barrier to entry is huge.

You need mountains of capital, a ton of regulatory approval, and years of building trust with your customers around their most important asset - cash.

Banks are old. Their business models have been essentially unchanged for hundreds of years. They're insanely powerful and almost impossible to displace. But for some crazy reason - PayPal didn't seem to care.

I can tell you from personal experience (I worked for a bank) that the name which strikes the most fear into the executives of the banks is PayPal.

Here's why:

• PayPal spends less money on technology than even a medium-sized bank does. Yet its technology platform is far superior.
• Consumers trust PayPal as much if not more than they trust their bank. Even though PayPal has been around for a fraction of the time.
• When a customer uses their PayPal account, the bank has no clue what the customer bought. The transaction appears on the bank statement as merely 'PayPal'. That gives PayPal all the power when it comes to data mining.
• PayPal is quicker to market with just about any kind of payment innovation.
• PayPal refuses to partner with banks - instead opting to partner with retailers directly.

In a very short time, PayPal has emerged as a new payment method - giving a very real alternative to your trusty debit or credit card. PayPal has also become one of the best payment platforms for digital nomads , tapping into one of the fastest-growing business trends in the world.

But how the heck did it manage to do it? Let's take a look at why PayPal had one of the best business strategies ever.

What can we learn from PayPal?

There are two main reasons behind PayPal's success story. 

The first is simple - stone-cold balls. They got a fairly lucky break when they accidentally became the favored payment provider for eBay transactions. A few years later, Paypal was even acquired by eBay for US$1.5bn.

eBay was smart enough to mostly leave Paypal alone, and their newfound sense of boldness saw them strike a series of deals with other online retailers to try and replicate the success they'd had with eBay.

This is where the second reason comes in. Partnerships. Banks had always been wary about forming partnerships with retailers directly. Instead, they relied on their scheme partners (Visa / MasterCard) to do it for them.

They didn't want the hassle of managing so many different relationships and were extremely confident that credit and debit cards would always be at the heart of the payment system. But the problem was that MasterCard was already working on a partnership with PayPal. 

Today, PayPal commends an amazing 54% share of the payment processing market. Almost all of that growth has come from their direct relationships with large and small merchants.

It shows that even in the toughest and most competitive markets, you can still find opportunities worth exploring and uncover a key to a very good business strategy.

Market share of online payment processing software technologies worldwide Sep 2022. Source: Statista

👉 Use the PayPal Strategy Plan Template to get inspired by Paypal's Strategy to build your own!

Best business strategies #7: Spotify Changing the rules of the music industry

Before Spotify came along, the world of online music streaming was pretty lackluster. Sure, you had platforms like Napster and The Pirate Bay, but they were illegal and you never knew when they would get shut down. And even if you did use them, you were still pretty limited in terms of what you could listen to. On the other hand, you had platforms like iTunes and Pandora, but they had their own set of problems. With iTunes, you had to pay for each and every song, which was a total bummer. And Pandora, you couldn't listen to whatever song you wanted, it was more like a radio station. Basically, people were craving for a better way to listen to music, one that was legal and gave them the freedom to choose what they wanted to listen to. And that's where Spotify comes in. When Spotify launched in 2008, it was a game-changer. They took the best parts of platforms like Napster and The Pirate Bay (the ability to share music), but made it legal. And they also took the best parts of platforms like iTunes and Pandora (the ability to choose what you want to listen to), and made it better. As we all know, it turned out to be quite an effective business strategy.

What can we learn from Spotify?

Spotify nailed it by putting their customers at the forefront of their business strategy. They saw that people were fed up with the limitations of other music streaming platforms and decided to create a service that put the customer's needs and wants first. They invested in technology and engineers to ensure the experience was seamless and easy for listeners, and it worked like a charm. People flocked to Spotify like bees to honey because it gave them the freedom and control over their music choices that they craved. Another big part of Spotify's success was (and still is) their freemium business model. They offered a free version of the service, but also had premium options for those who wanted more features and services. This allowed them to attract a huge user base and generate revenue from both the free and paying users. This model helped Spotify grow its user base and revenue quickly, more than exceeding their business goals.

And let's not forget about their data-driven approach. They invested heavily in data analysis and machine learning, which allowed them to create algorithms to predict which songs and artists users will like and recommend them accordingly - going one step further into user personalization. This helped to drive engagement and loyalty, making Spotify the go-to platform for discovering new music and creating playlists.

👉 Use the Spotify Strategy Plan Template to get inspired by Spotify's Strategy to build your own!

📚Learn more about Spotify in our Strategy Study: How Spotify Became The Standard In Convenience And Accessibility .

More excellent business strategy examples

You just got familiar with my personal selection of top business strategies. But these 7 are just the tip of the iceberg! If you’re looking for more examples and lessons from the very best businesses in the world, download the free 56 strategies report . It’s a selection of cases that covers plenty of really interesting situations. Trust me, you won’t regret it.

What's the difference between a business strategy and a corporate strategy?

A business strategy refers to the business plan for a specific business unit level within a company, while a corporate strategy deals with the overall direction and scope of the entire organization at the functional level.

A successful business strategy focuses on achieving specific business objectives within a certain market or industry, and is often developed as part of a larger business plan. While a corporate-level strategy focuses on achieving corporate objectives and aligning the entire organization's key components to achieve competitive advantage and meet organizational goals.

What are the key components of a successful business strategy?

A successful business strategy includes the following key components:

• Identifying and targeting a specific market or industry
• Developing a unique value proposition
• Creating a business plan with relevant focus areas to achieve the business objectives
• Define the specific actions that will ensure those objectives are met
• Determine the measures or KPIs that will drive success and ensure execution
• Continuously monitoring and adjusting the strategy to meet the organizational goals

How does a business strategy contribute to achieving corporate objectives?

A business strategy is designed to achieve specific business objectives within a certain market or industry, which in turn contributes to achieving the overall corporate objectives of the organization .

By aligning the efforts of the individual business units with the overall direction and scope of the company, a business strategy helps to create a unified approach towards achieving competitive advantage and meeting organizational goals.

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Business Plan Examples: 7 Inspiring Real-Life Stories

Creating a business plan can be a daunting task, especially for new entrepreneurs. A business plan serves as the foundation for your company, detailing everything from its mission and structure to market analysis and financial projections. To provide guidance, we’ve gathered business plan examples from seven different industries, aiming to illustrate the versatility and adaptability of them.

1. Restaurant Business Plan

One of the most frequent ventures embarked upon by entrepreneurs is starting a restaurant. A restaurant business plan typically includes the concept, sample menu, and target customer demographic. It also details the management team, staffing requirements, marketing and advertising strategies, and a thorough financial plan, including anticipated costs, pricing strategies, and revenue projections.

Business plan examples: “Gourmet Burger Bistro” “ Gourmet Burger Bistro ” aims to offer a variety of creative, gourmet burgers in a trendy, inviting environment. Their target demographic is young professionals and families. The business plan includes a detailed five-year financial projection, taking into account initial setup costs, ingredient costs, and staff salaries. It also details a multi-channel marketing strategy, involving local press, social media, and partnerships with local businesses.

2. E-commerce Business Plan

An e-commerce business plan needs to address the choice of platform, shipping, and handling, inventory management, and digital marketing strategies. It also outlines the user experience journey, aiming to optimize customer satisfaction and retention.

Business plan examples: “Plushie Paradise” “ Plushie Paradise ” is an online store that sells high-quality, unique plush toys. Their business plan includes strategies for social media advertising, search engine optimization, and an affiliate marketing program. It also discusses plans for inventory management, customer service, and plans for scalable growth.

3. Software Development Business Plan

A software development business plan covers the type of software being developed, its key features, target user base, and details about how the software will be marketed and sold. It should also delve into developmental milestones, technical requirements, and plans for user support.

Business plan examples: “SafeGuard Cybersecurity Suite” “ SafeGuard Cybersecurity Suite ” is a software solution offering comprehensive protection for small businesses. Their business plan outlines key features of the software, pricing tiers, and a marketing strategy focused on digital channels and industry events. It also projects anticipated development costs and projected sales over five years.

4. Consulting Business Plan

A consulting business plan must establish expertise in a particular field, target clientele, service pricing, and strategies to attract and retain clients. It should also discuss how to stay updated in the field and ways to scale the business.

Business plan examples: “Green Future Environmental Consulting” “ Green Future Environmental Consulting ” specializes in helping businesses reduce their environmental impact. Their business plan outlines the team’s expertise, target clientele (medium to large enterprises), and pricing for consultation packages. It also includes a strategy for networking and partnerships to attract clients.

5. Fashion Industry Business Plan

For a fashion business, the plan should cover the brand’s identity, target market, and product line. It also outlines sourcing and manufacturing processes, distribution channels, marketing strategy, and financial projections.

Business plan examples: “Chic Threads” “ Chic Threads ” is a sustainable fashion brand focusing on stylish yet eco-friendly clothing. Their business plan covers their use of ethical sourcing and manufacturing, their omnichannel retail strategy, and a marketing plan focused on social media influencers and fashion events.

6. Fitness Centre Business Plan

A fitness centre business plan needs to cover the type of fitness centre (e.g., gym, yoga studio), services offered, target clientele, and staff requirements. It should also detail a marketing strategy to attract and retain members.

Business plan examples: “FitLife Community Gym” “ FitLife Community Gym ” is a local gym aiming to create a supportive, community-focused fitness environment. Their business plan details the gym’s facilities, membership pricing, staffing, and a marketing plan focused on local partnerships and events. It also includes financial projections, taking into account membership revenues and operational costs.

7. Agricultural Business Plan

An agricultural business plan should outline the type of agriculture (e.g., crop farming, dairy), farming practices, crop selection or animal breeds, and market strategies. It also details equipment needs, operational procedures, and financial projections.

Business plan examples: “Harvest Bounty Farms” “ Harvest Bounty Farms ” is an organic vegetable farm selling directly to consumers and local restaurants. Their business plan outlines the choice of crops, organic farming methods, sales and marketing strategies, and detailed financial projections for the initial investment, operational costs, and expected revenue.

Business Plan Examples: Conclusion

In conclusion, a well-crafted business plan and flight plan should provide a comprehensive outline of a company’s vision and the steps required to make it a reality. By studying these business plan examples, you can understand the diversity of approaches across various industries and get inspiration for creating your unique business plan. Remember, a business plan is not a static document but evolves with your business, reflecting changes and growth over time.

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A Case Study: Real-Life Business Planning A planning meeting should set the foundation for real strategy, not set forth the strategy itself. Find out how one company made the most of its two-day session.

By Tim Berry Edited by Dan Bova Feb 3, 2009

Opinions expressed by Entrepreneur contributors are their own.

I'm writing this the day after a two-day planning meeting for Palo Alto Software. It was the start of the company's annual planning cycle, plus a refresher for changed assumptions in a changed economy. Reflecting on the meeting now provides me with a great opportunity to explore a real-world, real-business example of how a planning cycle works.

I'm not trying to suggest that there's one right way to do this, or that this way is the right way. But with so much material out there on business planning written by consultants who don't actually run companies with more than a few employees, this seems like an opportunity to share what really happened, at least with this company, last month.

For the record, although I'm founder of Palo Alto Software, I no longer run it. Sabrina Parsons has been CEO for two years now. I'm still a full-time employee, but my new jobs as president are blogging, writing, speaking and teaching. I wasn't in charge of this meeting--I didn't set it up and I didn't run it. The company started in 1988 but really started growing in the mid-1990s; it now has 40-plus employees and multi-million dollar sales. And of course I'm not going to include details about the discussions or anything else that might be inappropriate because of confidentiality. Here's what happened:

The Setup The meeting was scheduled about a month in advance. It was held in a meeting room a few blocks away from the Palo Alto Software offices, in Eugene, Ore. They served coffee in the morning and lunch. The cost was $100 per day plus food for a nice meeting room on the top floor with a big conference table--very comfortable for the 10 key managers in attendance. One of them was charged with setting up the agenda and facilitating the discussion. We met from 9:30 a.m. to 4:30 p.m., each day for two days.

The Ground Rules This became very important, and was a big surprise. Ground rules: no cell phones, no laptops, no tablet computers, no BlackBerrys, no iPhones, no "devices." Gulp. I had no idea how much difference that makes these days. I've become an addict. At least seven of our 10 attendees suffered similar addictions. It was so hard to go from break to break without checking e-mail, Twitter, blog comments or Yahoo! Messenger. I suffered severe withdrawal symptoms.

More important, we were all focused on the meeting. I'd forgotten how for so many years meetings have been given off-and-on attention, at least for me, as I use my computer, making the arrogant assumption that I can actually focus on two things at once. I can't. My colleagues can't. Locking out all our devices made an enormous difference in improving this meeting.

Discussions Following a planned agenda, we did a lot of SWOT (Strengths, Weaknesses, Opportunities and Threats) analyses: not just for the company, but also for each of our main product lines ( Business Plan Pro , Marketing Plan Pro , Email Center Pro ). From there we went into good, lengthy discussions about changed assumptions--the economic downturn, results of new releases, results of some recent projects and programs and long-term development maps. Eventually, we went over some specific action points and next steps.

Results I think it's important to point out that the output of the two days isn't strategy. Strategy isn't really done in two days, and it isn't done by vote of consensus by the top management team, either. What you get is a really strong first step toward strategy; a refresher and review of past strategy, reminders of results and a team working together to formulate strategy.

In the end, strategy has to be developed by the leadership of the company. Good leaders listen, but they also lead. They watch for the problems of "group think," and they also watch that functional experts--product developers or web producers for example--have leadership roles related to strategy for their areas. Ideally, this two-day meeting sets the foundations of strategy; and when that strategy is fully developed and articulated, everybody on the team recognizes where it came from. This was a really good first step. Make sure your business is taking good first steps, too.

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3 Business Strategy Examples to Inspire Your Own

• 03 Nov 2022

Successful businesses often change the way the world lives. Consider Apple, Google, and Netflix and the immense value each offers customers. Despite ambitious profit margins, the companies' business strategies didn't stem solely from financial goals. Each prioritized consumer value through innovations such as smartphones, faster search engines, and video streaming.

If you want to develop a successful business strategy, here's an overview of value creation, how to create value, and examples of companies successfully implementing it into their business models.

Access your free e-book today.

What Is a Value-Based Business Strategy?

Creating value for the customer and company determines whether a business strategy is successful. According to Harvard Business School Professor Felix Oberholzer-Gee in the HBS Online course Business Strategy , "These companies don't win by having the best product or most impressive service. They win by creating the most value."

While this can be difficult to visualize, the value stick framework illustrates how a company can maximize profit while creating more value for its customers, suppliers, and stakeholders.

The value stick is a graph comprised of four components: willingness to pay (WTP), price, cost, and willingness to sell (WTS). Each segment represents how a sale's value is split between a firm, its customers, and suppliers. While each component leads to value, two levers create it: WTP and WTS.

To better understand how these components aid value-based business strategies , here are examples of how you can implement them in your organization.

Raising WTP

Willingness to pay (WTP) refers to the highest price a customer is willing to pay for a product or service. This calculation determines the threshold at which customers are more likely to make a purchase. Any slight imbalance in this number can deter, or even dissuade, consumers from purchasing. Only when a customer is delighted by a product or service are they willing to pay more.

Companies need to know their customer's WTP to remain profitable. According to HBS Online's Business Strategy course, it's influenced by the functional attributes of the product or service and other considerations, including:

• Business sustainability: Is the product or service environmentally sound?
• Social status: Does the media give your product or service additional value?
• Market influence: Does your product or service inspire your competition?

Raising WTP can be an effective strategy for companies interested in increasing profit margins. This difficult balancing act requires an understanding of the product and target consumer. Business Strategy identifies three main mechanisms for raising WTP:

• Conferring status: Earning "status" granted by media and the consumers to gain more value through public attention and brand legitimacy
• Reducing uncertainty: Ensuring quality and purpose within an organization, so customers know what to expect with your product and service every time
• Forming tastes: Taking the time to get your brand to the consumer as soon as possible because of nostalgic drivers

Lowering WTS

Willingness to sell (WTS) is the lowest price suppliers are willing to accept in exchange for materials needed to create products or services. Just as customers must weigh personal versus monetary value in determining whether they want to participate in a transaction, so do suppliers.

Another way to measure WTS is by considering employee engagement and retention. One of the most valuable assets a company has is its talent. Effective leaders nurture and develop employees to ensure salary isn't their only motivator.

Lowering WTS for one or both of these groups can be an effective business strategy for companies that can't raise their WTP. For example, companies that can motivate employees to work for a lower cost by providing value in other ways—such as benefits packages, flexible work hours, and generous paid time off—can lower WTS. Another method of lowering WTS is creating value for suppliers. This can take the form of additional warehouse space or long-term contracts.

3 Companies With Successful Business Strategies

One of the best ways to learn about business strategy is from real-world examples. Here are three companies that faced numerous challenges but overcame them through value-based business strategies.

1. Best Buy

Best Buy, the multinational electronics retailer, is an excellent example of how a shift in business strategy can lead to rapid growth. In 2012, Best Buy faced fierce market competition with online platforms like Amazon and big-box stores like Walmart and Home Depot. As a result, the company lost over a billion dollars in revenue in a single quarter.

Rather than closing stores or developing new products, Best Buy's leadership decided to leverage an existing asset not being utilized to its full potential: its storefronts. Best Buy started using its stores as "mini warehouses," providing faster shipping times, easier customer pick-up, and improved product availability. As a result of enhancing convenience for the customer, Best Buy increased its WTP.

Best Buy is an exceptional example of a value-based business strategy because it subsequently lowered WTS with this initiative. By keeping the vast network of stores intact and allowing vendors to build showrooms within its stores, Best Buy provided a cost-effective option for its vendors. This additional value lowered vendors' WTS, leading to product discounts.

As the largest sportswear manufacturer of shoes, clothing, and accessories, Nike has become one of the world's leading global sports brands. While much of Nike's success has come from its iconic products, it's also resulted from effective business strategies that out-compete in today's crowded sportswear market.

Value-based pricing greatly contributed to the company's reported global revenue of more than $44 billion in 2021 . For example, Nike has consistently leveraged consumers' perceptions of its products to drive prices up within their WTP. Nike can do this by creating the highest quality products to justify charging a premium price.

Many of Nike's competitors struggle to follow this same business model because of Nike's most valuable asset: its image. Company leadership at Nike has long understood that its pricing model isn't just reflected in the quality of its products but in the influence of its logo. By understanding its social and market influence, Nike's exclusive products, such as Air Jordans, have contributed to driving its perceived value to an even higher level. As a result, brand value and customer loyalty are two major pillars of Nike's long-term success at consistently raising its customer's WTP.

3. Starbucks

The world's largest coffeehouse chain, Starbucks, also needed to adopt a value-based strategy to gain market domination. In 2008, Starbucks faced immense financial pressure from increasing fast-food chain competition, rising prices in food and supplies, and global strains on coffee trading. In fact, by March 30, 2008, its profits had fallen nearly 28 percent compared to the previous year, leading to 300 closed stores and 6,700 employee layoffs.

To combat these challenges, Starbucks focused on better understanding the company's WTP. According to a letter by Starbucks CEO Howard Shultz, "The company must shift its focus away from bureaucracy and back to customers. We need to reignite the emotional attachment with our customers."

One method of doing this was the "My Starbucks Idea." Its goal was to create a space for customers to exchange ideas with each other and the company about Starbucks' products, services, stores, and corporate social responsibility . With nearly 93,000 ideas recorded and 1.3 million newly generated on social media, Starbucks tapped into what their customers cared about most.

Understanding what drives customer value led to many business model changes synonymous with Starbucks today. For example, free Wi-Fi, lounge chairs, and Starbucks' rewards program all sparked from customer feedback and forums. As a result, Starbucks is widely known as one of the fast-food chains with the highest WTP because of its loyal customer base.

Making Profits the Outcome, Not the Goal

Companies considering a shift in business strategy are often facing financial hardships. Whether an impending bankruptcy, decreasing profit margins, or increasing employee turnover, business strategies are meant to solve these problems. Yet, this isn't where your strategy should start.

"Profit is not the goal," says Oberholzer-Gee in HBS Online's Business Strategy course. "You treat it as an outcome. It's people first, then business."

Business leaders need an in-depth understanding of customer value to succeed in today's competitive marketplace. While real-world examples illustrate the implementation of these value-based strategies, taking an online course like Business Strategy can help you create an effective business strategy that wins over customers while generating a profit.

Are you interested in learning how customer value relates to financially successful business strategies? Explore our online course Business Strategy , or other strategy courses , to develop your strategic planning skills. To determine which strategy course is right for you, download our free flowchart .

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How to: Create Business Plans: Sample Business Plans

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Need a Good Example?

If you've never looked at an actual business plan, you may be surprised at the amount of research involved in making the business case. The Business Plans Handbook , available via the Gale Virtual Reference Library, has 24 volumes filled with sample business plans and a business plan template.

Selected Books, etc.

• Business technology marketing benchmark guide Call Number: Management Library Reference HF5410 M34 Marketing Sherpa's Business Technology Marketing Benchmark Guide 2007-08 provides practical data for B-to-B software, hardware, & services marketers. (Management Library, Ready Reference HD30.2 B88 2007/2008)
• Consumer Behavior Available in full text via Richard K. Miller & Associations Publications. Consumer Behavior provides trends in consumer behavior, tells what’s hot and provides market survey links and articles cited in the bibliography.

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9 Business Plan Examples to Inspire Your Own (2024)

Need support creating your business plan? Check out these business plan examples for inspiration and guidance.

Any aspiring entrepreneur researching how to start a business will likely be advised to write a business plan. But few resources provide business plan examples to really guide you through writing one of your own.

Here are some real-world and illustrative business plan examples to help you craft your business plan .

Business plan format: 9 examples

The business plan examples in this article follow this template:

• Executive summary
• Company description
• Market analysis
• Products and services
• Marketing plan
• Logistics and operations plan
• Financial plan
• Customer segmentation

1. Executive summary

Your executive summary is a page that gives a high-level overview of the rest of your business plan. While it appears at the beginning, it’s easiest to write this section last, as there are details further in the report you’ll need to include here.

In this free business plan template , the executive summary is four paragraphs and takes a little over half a page. It clearly and efficiently communicates what the business does and what it plans to do, including its business model and target customers.

2. Company description

You might repurpose your company description elsewhere, like on your About page , social media profile pages, or other properties that require a boilerplate description of your small business.

Soap brand ORRIS has a blurb on its About page that could easily be repurposed for the company description section of its business plan.

You can also go more in-depth with your company overview and include the following sections, like in this business plan example for Paw Print Post:

Business structure

This section outlines how you registered your business —as an LLC , sole proprietorship, corporation, or other business type : “Paw Print Post will operate as a sole proprietorship run by the owner, Jane Matthews.”

Nature of the business

“Paw Print Post sells unique, one-of-a-kind digitally printed cards that are customized with a pet’s unique paw prints.”

“Paw Print Post operates primarily in the pet industry and sells goods that could also be categorized as part of the greeting card industry.”

Background information

“Jane Matthews, the founder of Paw Print Post, has a long history in the pet industry and working with animals, and was recently trained as a graphic designer. She’s combining those two loves to capture a niche in the market: unique greeting cards customized with a pet’s paw prints, without needing to resort to the traditional (and messy) options of casting your pet’s prints in plaster or using pet-safe ink to have them stamp their ’signature.’”

Business objectives

“Jane will have Paw Print Post ready to launch at the Big Important Pet Expo in Toronto to get the word out among industry players and consumers alike. After two years in business, Jane aims to drive $150,000 in annual revenue from the sale of Paw Print Post’s signature greeting cards and to have expanded into two new product categories.”

“Jane Matthews is the sole full-time employee of Paw Print Post but hires contractors as needed to support her workflow and fill gaps in her skill set. Notably, Paw Print Post has a standing contract for five hours a week of virtual assistant support with Virtual Assistants Pro.”

Your mission statement may also make an appearance here. Passionfruit shares its mission statement on its company website, and it would also work well in its example business plan.

3. Market analysis

The market analysis consists of research about supply and demand , your target demographics, industry trends, and the competitive landscape. You might run a SWOT analysis and include that in your business plan. 

Here’s an example SWOT analysis for an online tailored-shirt business:

You’ll also want to do a competitive analysis as part of the market research component of your business plan. This will tell you which businesses you’re up against and give you ideas on how to differentiate your brand. A broad competitive analysis might include:

• Target customers
• Unique value proposition , or what sets the products apart
• Sales pitch
• Price points for products
• Shipping policy

4. Products and services

This section of your business plan describes your offerings—which products and services do you sell to your customers? Here’s an example for Paw Print Post that explains its line of custom greeting cards, along with details on what makes its products unique.

5. Marketing plan

It’s always a good idea to develop a marketing plan before you launch your business. Your marketing plan shows how you’ll get the word out about your business, and it’s an essential component of your business plan as well.

The Paw Print Post focuses on four Ps: price, product, promotion, and place. However, you can take a different approach with your marketing plan. Maybe you can pull from your existing marketing strategy , or maybe you break it down by the different marketing channels. Whatever approach you take, your marketing plan should describe how you intend to promote your business and offerings to potential customers.

6. Logistics and operations plan

The Paw Print Post example considered suppliers, production, facilities, equipment, shipping and fulfillment, and inventory. This includes any raw materials needed to produce the products.

7. Financial plan

The financial plan provides a breakdown of sales, revenue, profit, expenses, and other relevant financial metrics related to funding and profiting from your business.

Ecommerce brand Nature’s Candy’s financial plan breaks down predicted revenue, expenses, and net profit in graphs.

It then dives deeper into the financials to include:

• Funding needs
• Projected profit-and-loss statement
• Projected balance sheet
• Projected cash-flow statement

You can use a financial plan spreadsheet to build your own financial statements, including income statement, balance sheet, and cash-flow statement.

8. Customer segmentation

Customer segmentation means dividing your target market into groups based on specific characteristics. These characteristics can be demographics, psychographics, behavior, or geography. Your business plan will provide detailed information on each segment, like its size and growth potential, so you can show why they are valuable to your business. 

Airsign , an eco-friendly vacuum cleaner company, faced the challenge of building a sustainable business model in the competitive home appliance market. They identified three key customer personas to target:

• Design-oriented urban dwellers
• Millennials moving to suburbs
• Older consumers seeking high-quality appliances

The company utilized Shopify’s customer segmentation tools to gain insights and take action to target them. Airsign created targeted segments for specific marketing initiatives.

Put your customer data to work with Shopify’s customer segmentation

Shopify’s built-in segmentation tools help you discover insights about your customers, build segments as targeted as your marketing plans with filters based on your customers’ demographic and behavioral data, and drive sales with timely and personalized emails.

9. Appendix

The appendix provides in-depth data, research, or documentation that supports the claims and projections made in the main business plan. It includes things like market research, finance, résumés, product specs, and legal documents. 

Readers can access detailed info in the appendix, but the main plan stays focused and easy to read. Here’s an example from a fictional clothing brand called Bloom:

Appendix: Bloom Business Plan

Types of business plans, and what to include for each

This lean business plan is meant to be high level and easy to understand at a glance. You’ll want to include all of the same sections in one-page business plan, but make sure they’re truncated and summarized:

• Executive summary: truncated
• Market analysis: summarized
• Products and services: summarized
• Marketing plan: summarized
• Logistics and operations plan: summarized
• Financials: summarized

A startup business plan is for a new business. Typically, these plans are developed and shared to secure funding . As such, there’s a bigger focus on the financials, as well as on other sections that determine viability of your business idea—market research, for example:

• Market analysis: in-depth
• Financials: in-depth

Your internal business plan is meant to keep your team on the same page and aligned toward the same goal:

A strategic, or growth, business plan is a big-picture, long-term look at your business. As such, the forecasts tend to look further into the future, and growth and revenue goals may be higher. Essentially, you want to use all the sections you would in a normal business plan and build upon each:

• Market analysis: comprehensive outlook
• Products and services: for launch and expansion
• Marketing plan: comprehensive outlook
• Logistics and operations plan: comprehensive outlook
• Financials: comprehensive outlook

Feasibility

Your feasibility business plan is sort of a pre-business plan—many refer to it as simply a feasibility study. This plan essentially lays the groundwork and validates that it’s worth the effort to make a full business plan for your idea. As such, it’s mostly centered around research:

Nonprofit business plans are used to attract donors, grants, and partnerships. They focus on what their mission is, how they measure success, and how they get funded. You’ll want to include the following sections in addition to a traditional business plan:

• Organization description
• Need statement
• Programs and services
• Fundraising plan
• Partnerships and collaborations
• Impact measurement

Set yourself up for success as a business owner

Building a good business plan serves as a roadmap you can use for your ecommerce business at launch and as you reach each of your business goals. Business plans create accountability for entrepreneurs and synergy among teams, regardless of your business model .

Kickstart your ecommerce business and set yourself up for success with an intentional business planning process—and with the sample business plans above to guide your own path.

Business plan examples FAQ

How do i write a simple business plan.

To write a simple business plan, begin with an executive summary that outlines your business and your plans. Follow this with sections detailing your company description, market analysis, organization and management structure, product or service, marketing and sales strategy, and financial projections. Each section should be concise and clearly illustrate your strategies and goals.

What is the best format to write a business plan?

The best business plan format presents your plan in a clear, organized manner, making it easier for potential investors to understand your business model and goals. Always begin with the executive summary and end with financial information or appendices for any additional data.

What are the 4 key elements of a business plan?

• Executive summary: A concise overview of the company’s mission, goals, target audience, and financial objectives.
• Business description: A description of the company’s purpose, operations, products and services, target markets, and competitive landscape.
• Market analysis: An analysis of the industry, market trends, potential customers, and competitors.
• Financial plan: A detailed description of the company’s financial forecasts and strategies.

What are the 3 main points of a business plan?

• Concept: Your concept should explain the purpose of your business and provide an overall summary of what you intend to accomplish.
• Contents: Your content should include details about the products and services you provide, your target market, and your competition.
• Cash flow: Your cash flow section should include information about your expected cash inflows and outflows, such as capital investments, operating costs, and revenue projections.

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15 Real-Life Case Study Examples & Best Practices

Written by: Oghale Olori

Case studies are more than just success stories.

They are powerful tools that demonstrate the practical value of your product or service. Case studies help attract attention to your products, build trust with potential customers and ultimately drive sales.

It’s no wonder that 73% of successful content marketers utilize case studies as part of their content strategy. Plus, buyers spend 54% of their time reviewing case studies before they make a buying decision.

To ensure you’re making the most of your case studies, we’ve put together 15 real-life case study examples to inspire you. These examples span a variety of industries and formats. We’ve also included best practices, design tips and templates to inspire you.

Let’s dive in!

Table of Contents

What is a case study, 15 real-life case study examples, sales case study examples, saas case study examples, product case study examples, marketing case study examples, business case study examples, case study faqs.

• A case study is a compelling narrative that showcases how your product or service has positively impacted a real business or individual. 
• Case studies delve into your customer's challenges, how your solution addressed them and the quantifiable results they achieved.
• Your case study should have an attention-grabbing headline, great visuals and a relevant call to action. Other key elements include an introduction, problems and result section.
• Visme provides easy-to-use tools, professionally designed templates and features for creating attractive and engaging case studies.

A case study is a real-life scenario where your company helped a person or business solve their unique challenges. It provides a detailed analysis of the positive outcomes achieved as a result of implementing your solution.

Case studies are an effective way to showcase the value of your product or service to potential customers without overt selling. By sharing how your company transformed a business, you can attract customers seeking similar solutions and results.

Case studies are not only about your company's capabilities; they are primarily about the benefits customers and clients have experienced from using your product.

Every great case study is made up of key elements. They are;

• Attention-grabbing headline: Write a compelling headline that grabs attention and tells your reader what the case study is about. For example, "How a CRM System Helped a B2B Company Increase Revenue by 225%.
• Introduction/Executive Summary: Include a brief overview of your case study, including your customer’s problem, the solution they implemented and the results they achieved.
• Problem/Challenge: Case studies with solutions offer a powerful way to connect with potential customers. In this section, explain how your product or service specifically addressed your customer's challenges.
• Solution: Explain how your product or service specifically addressed your customer's challenges.
• Results/Achievements : Give a detailed account of the positive impact of your product. Quantify the benefits achieved using metrics such as increased sales, improved efficiency, reduced costs or enhanced customer satisfaction.
• Graphics/Visuals: Include professional designs, high-quality photos and videos to make your case study more engaging and visually appealing.
• Quotes/Testimonials: Incorporate written or video quotes from your clients to boost your credibility.
• Relevant CTA: Insert a call to action (CTA) that encourages the reader to take action. For example, visiting your website or contacting you for more information. Your CTA can be a link to a landing page, a contact form or your social media handle and should be related to the product or service you highlighted in your case study.

Now that you understand what a case study is, let’s look at real-life case study examples. Among these, you'll find some simple case study examples that break down complex ideas into easily understandable solutions.

In this section, we’ll explore SaaS, marketing, sales, product and business case study examples with solutions. Take note of how these companies structured their case studies and included the key elements.

We’ve also included professionally designed case study templates to inspire you.

1. Georgia Tech Athletics Increase Season Ticket Sales by 80%

Georgia Tech Athletics, with its 8,000 football season ticket holders, sought for a way to increase efficiency and customer engagement.

Their initial sales process involved making multiple outbound phone calls per day with no real targeting or guidelines. Georgia Tech believed that targeting communications will enable them to reach more people in real time.

Salesloft improved Georgia Tech’s sales process with an inbound structure. This enabled sales reps to connect with their customers on a more targeted level. The use of dynamic fields and filters when importing lists ensured prospects received the right information, while communication with existing fans became faster with automation.

As a result, Georgia Tech Athletics recorded an 80% increase in season ticket sales as relationships with season ticket holders significantly improved. Employee engagement increased as employees became more energized to connect and communicate with fans.

Why Does This Case Study Work?

In this case study example , Salesloft utilized the key elements of a good case study. Their introduction gave an overview of their customers' challenges and the results they enjoyed after using them. After which they categorized the case study into three main sections: challenge, solution and result.

Salesloft utilized a case study video to increase engagement and invoke human connection.

Incorporating videos in your case study has a lot of benefits. Wyzol’s 2023 state of video marketing report showed a direct correlation between videos and an 87% increase in sales.

The beautiful thing is that creating videos for your case study doesn’t have to be daunting.

With an easy-to-use platform like Visme, you can create top-notch testimonial videos that will connect with your audience. Within the Visme editor, you can access over 1 million stock photos , video templates, animated graphics and more. These tools and resources will significantly improve the design and engagement of your case study.

Simplify content creation and brand management for your team

• Collaborate on designs , mockups and wireframes with your non-design colleagues
• Lock down your branding to maintain brand consistency throughout your designs
• Why start from scratch? Save time with 1000s of professional branded templates

Sign up. It’s free.

2. WeightWatchers Completely Revamped their Enterprise Sales Process with HubSpot

WeightWatchers, a 60-year-old wellness company, sought a CRM solution that increased the efficiency of their sales process. With their previous system, Weightwatchers had limited automation. They would copy-paste message templates from word documents or recreate one email for a batch of customers.

This required a huge effort from sales reps, account managers and leadership, as they were unable to track leads or pull customized reports for planning and growth.

WeightWatchers transformed their B2B sales strategy by leveraging HubSpot's robust marketing and sales workflows. They utilized HubSpot’s deal pipeline and automation features to streamline lead qualification. And the customized dashboard gave leadership valuable insights.

As a result, WeightWatchers generated seven figures in annual contract value and boosted recurring revenue. Hubspot’s impact resulted in 100% adoption across all sales, marketing, client success and operations teams.

Hubspot structured its case study into separate sections, demonstrating the specific benefits of their products to various aspects of the customer's business. Additionally, they integrated direct customer quotes in each section to boost credibility, resulting in a more compelling case study.

Getting insight from your customer about their challenges is one thing. But writing about their process and achievements in a concise and relatable way is another. If you find yourself constantly experiencing writer’s block, Visme’s AI writer is perfect for you.

Visme created this AI text generator tool to take your ideas and transform them into a great draft. So whether you need help writing your first draft or editing your final case study, Visme is ready for you.

3. Immi’s Ram Fam Helps to Drive Over $200k in Sales

Immi embarked on a mission to recreate healthier ramen recipes that were nutritious and delicious. After 2 years of tireless trials, Immi finally found the perfect ramen recipe. However, they envisioned a community of passionate ramen enthusiasts to fuel their business growth.

This vision propelled them to partner with Shopify Collabs. Shopify Collabs successfully cultivated and managed Immi’s Ramen community of ambassadors and creators.

As a result of their partnership, Immi’s community grew to more than 400 dedicated members, generating over $200,000 in total affiliate sales.

The power of data-driven headlines cannot be overemphasized. Chili Piper strategically incorporates quantifiable results in their headlines. This instantly sparks curiosity and interest in readers.

While not every customer success story may boast headline-grabbing figures, quantifying achievements in percentages is still effective. For example, you can highlight a 50% revenue increase with the implementation of your product.

Take a look at the beautiful case study template below. Just like in the example above, the figures in the headline instantly grab attention and entice your reader to click through.

Having a case study document is a key factor in boosting engagement. This makes it easy to promote your case study in multiple ways. With Visme, you can easily publish, download and share your case study with your customers in a variety of formats, including PDF, PPTX, JPG and more!

4. How WOW! is Saving Nearly 79% in Time and Cost With Visme

This case study discusses how Visme helped WOW! save time and money by providing user-friendly tools to create interactive and quality training materials for their employees. Find out what your team can do with Visme. Request a Demo

WOW!'s learning and development team creates high-quality training materials for new and existing employees. Previous tools and platforms they used had plain templates, little to no interactivity features, and limited flexibility—that is, until they discovered Visme.

Now, the learning and development team at WOW! use Visme to create engaging infographics, training videos, slide decks and other training materials.

This has directly reduced the company's turnover rate, saving them money spent on recruiting and training new employees. It has also saved them a significant amount of time, which they can now allocate to other important tasks.

Visme's customer testimonials spark an emotional connection with the reader, leaving a profound impact. Upon reading this case study, prospective customers will be blown away by the remarkable efficiency achieved by Visme's clients after switching from PowerPoint.

Visme’s interactivity feature was a game changer for WOW! and one of the primary reasons they chose Visme.

“Previously we were using PowerPoint, which is fine, but the interactivity you can get with Visme is so much more robust that we’ve all steered away from PowerPoint.” - Kendra, L&D team, Wow!

Visme’s interactive feature allowed them to animate their infographics, include clickable links on their PowerPoint designs and even embed polls and quizzes their employees could interact with.

By embedding the slide decks, infographics and other training materials WOW! created with Visme, potential customers get a taste of what they can create with the tool. This is much more effective than describing the features of Visme because it allows potential customers to see the tool in action.

To top it all off, this case study utilized relevant data and figures. For example, one part of the case study said, “In Visme, where Kendra’s team has access to hundreds of templates, a brand kit, and millions of design assets at their disposal, their team can create presentations in 80% less time.”

Who wouldn't want that?

Including relevant figures and graphics in your case study is a sure way to convince your potential customers why you’re a great fit for their brand. The case study template below is a great example of integrating relevant figures and data.

This colorful template begins with a captivating headline. But that is not the best part; this template extensively showcases the results their customer had using relevant figures.

The arrangement of the results makes it fun and attractive. Instead of just putting figures in a plain table, you can find interesting shapes in your Visme editor to take your case study to the next level.

5. Lyte Reduces Customer Churn To Just 3% With Hubspot CRM

While Lyte was redefining the ticketing industry, it had no definite CRM system . Lyte utilized 12–15 different SaaS solutions across various departments, which led to a lack of alignment between teams, duplication of work and overlapping tasks.

Customer data was spread across these platforms, making it difficult to effectively track their customer journey. As a result, their churn rate increased along with customer dissatisfaction.

Through Fuelius , Lyte founded and implemented Hubspot CRM. Lyte's productivity skyrocketed after incorporating Hubspot's all-in-one CRM tool. With improved efficiency, better teamwork and stronger client relationships, sales figures soared.

The case study title page and executive summary act as compelling entry points for both existing and potential customers. This overview provides a clear understanding of the case study and also strategically incorporates key details like the client's industry, location and relevant background information.

Having a good summary of your case study can prompt your readers to engage further. You can achieve this with a simple but effective case study one-pager that highlights your customer’s problems, process and achievements, just like this case study did in the beginning.

Moreover, you can easily distribute your case study one-pager and use it as a lead magnet to draw prospective customers to your company.

Take a look at this case study one-pager template below.

This template includes key aspects of your case study, such as the introduction, key findings, conclusion and more, without overcrowding the page. The use of multiple shades of blue gives it a clean and dynamic layout.

Our favorite part of this template is where the age group is visualized.

With Visme’s data visualization tool , you can present your data in tables, graphs, progress bars, maps and so much more. All you need to do is choose your preferred data visualization widget, input or import your data and click enter!

6. How Workato Converts 75% of Their Qualified Leads

Workato wanted to improve their inbound leads and increase their conversion rate, which ranged from 40-55%.

At first, Workato searched for a simple scheduling tool. They soon discovered that they needed a tool that provided advanced routing capabilities based on zip code and other criteria. Luckily, they found and implemented Chili Piper.

As a result of implementing Chili Piper, Workato achieved a remarkable 75–80% conversion rate and improved show rates. This led to a substantial revenue boost, with a 10-15% increase in revenue attributed to Chili Piper's impact on lead conversion.

This case study example utilizes the power of video testimonials to drive the impact of their product.

Chili Piper incorporates screenshots and clips of their tool in use. This is a great strategy because it helps your viewers become familiar with how your product works, making onboarding new customers much easier.

In this case study example, we see the importance of efficient Workflow Management Systems (WMS). Without a WMS, you manually assign tasks to your team members and engage in multiple emails for regular updates on progress.

However, when crafting and designing your case study, you should prioritize having a good WMS.

Visme has an outstanding Workflow Management System feature that keeps you on top of all your projects and designs. This feature makes it much easier to assign roles, ensure accuracy across documents, and track progress and deadlines.

Visme’s WMS feature allows you to limit access to your entire document by assigning specific slides or pages to individual members of your team. At the end of the day, your team members are not overwhelmed or distracted by the whole document but can focus on their tasks.

7. Rush Order Helps Vogmask Scale-Up During a Pandemic

Vomask's reliance on third-party fulfillment companies became a challenge as demand for their masks grew. Seeking a reliable fulfillment partner, they found Rush Order and entrusted them with their entire inventory.

Vomask's partnership with Rush Order proved to be a lifesaver during the COVID-19 pandemic. Rush Order's agility, efficiency and commitment to customer satisfaction helped Vogmask navigate the unprecedented demand and maintain its reputation for quality and service.

Rush Order’s comprehensive support enabled Vogmask to scale up its order processing by a staggering 900% while maintaining a remarkable customer satisfaction rate of 92%.

Rush Order chose one event where their impact mattered the most to their customer and shared that story.

While pandemics don't happen every day, you can look through your customer’s journey and highlight a specific time or scenario where your product or service saved their business.

The story of Vogmask and Rush Order is compelling, but it simply is not enough. The case study format and design attract readers' attention and make them want to know more. Rush Order uses consistent colors throughout the case study, starting with the logo, bold square blocks, pictures, and even headers.

Take a look at this product case study template below.

Just like our example, this case study template utilizes bold colors and large squares to attract and maintain the reader’s attention. It provides enough room for you to write about your customers' backgrounds/introductions, challenges, goals and results.

The right combination of shapes and colors adds a level of professionalism to this case study template.

8. AMR Hair & Beauty leverages B2B functionality to boost sales by 200%

With limits on website customization, slow page loading and multiple website crashes during peak events, it wasn't long before AMR Hair & Beauty began looking for a new e-commerce solution.

Their existing platform lacked effective search and filtering options, a seamless checkout process and the data analytics capabilities needed for informed decision-making. This led to a significant number of abandoned carts.

Upon switching to Shopify Plus, AMR immediately saw improvements in page loading speed and average session duration. They added better search and filtering options for their wholesale customers and customized their checkout process.

Due to this, AMR witnessed a 200% increase in sales and a 77% rise in B2B average order value. AMR Hair & Beauty is now poised for further expansion and growth.

This case study example showcases the power of a concise and impactful narrative.

To make their case analysis more effective, Shopify focused on the most relevant aspects of the customer's journey. While there may have been other challenges the customer faced, they only included those that directly related to their solutions.

Take a look at this case study template below. It is perfect if you want to create a concise but effective case study. Without including unnecessary details, you can outline the challenges, solutions and results your customers experienced from using your product.

Don’t forget to include a strong CTA within your case study. By incorporating a link, sidebar pop-up or an exit pop-up into your case study, you can prompt your readers and prospective clients to connect with you.

9. How a Marketing Agency Uses Visme to Create Engaging Content With Infographics

SmartBox Dental , a marketing agency specializing in dental practices, sought ways to make dental advice more interesting and easier to read. However, they lacked the design skills to do so effectively.

Visme's wide range of templates and features made it easy for the team to create high-quality content quickly and efficiently. SmartBox Dental enjoyed creating infographics in as little as 10-15 minutes, compared to one hour before Visme was implemented.

By leveraging Visme, SmartBox Dental successfully transformed dental content into a more enjoyable and informative experience for their clients' patients. Therefore enhancing its reputation as a marketing partner that goes the extra mile to deliver value to its clients.

Visme creatively incorporates testimonials In this case study example.

By showcasing infographics and designs created by their clients, they leverage the power of social proof in a visually compelling way. This way, potential customers gain immediate insight into the creative possibilities Visme offers as a design tool.

This example effectively showcases a product's versatility and impact, and we can learn a lot about writing a case study from it. Instead of focusing on one tool or feature per customer, Visme took a more comprehensive approach.

Within each section of their case study, Visme explained how a particular tool or feature played a key role in solving the customer's challenges.

For example, this case study highlighted Visme’s collaboration tool . With Visme’s tool, the SmartBox Dental content team fostered teamwork, accountability and effective supervision.

Visme also achieved a versatile case study by including relevant quotes to showcase each tool or feature. Take a look at some examples;

Visme’s collaboration tool: “We really like the collaboration tool. Being able to see what a co-worker is working on and borrow their ideas or collaborate on a project to make sure we get the best end result really helps us out.”

Visme’s library of stock photos and animated characters: “I really love the images and the look those give to an infographic. I also really like the animated little guys and the animated pictures. That’s added a lot of fun to our designs.”

Visme’s interactivity feature: “You can add URLs and phone number links directly into the infographic so they can just click and call or go to another page on the website and I really like adding those hyperlinks in.”

You can ask your customers to talk about the different products or features that helped them achieve their business success and draw quotes from each one.

10. Jasper Grows Blog Organic Sessions 810% and Blog-Attributed User Signups 400X

Jasper, an AI writing tool, lacked a scalable content strategy to drive organic traffic and user growth. They needed help creating content that converted visitors into users. Especially when a looming domain migration threatened organic traffic.

To address these challenges, Jasper partnered with Omniscient Digital. Their goal was to turn their content into a growth channel and drive organic growth. Omniscient Digital developed a full content strategy for Jasper AI, which included a content audit, competitive analysis, and keyword discovery.

Through their collaboration, Jasper’s organic blog sessions increased by 810%, despite the domain migration. They also witnessed a 400X increase in blog-attributed signups. And more importantly, the content program contributed to over $4 million in annual recurring revenue.

The combination of storytelling and video testimonials within the case study example makes this a real winner. But there’s a twist to it. Omniscient segmented the video testimonials and placed them in different sections of the case study.

Video marketing , especially in case studies, works wonders. Research shows us that 42% of people prefer video testimonials because they show real customers with real success stories. So if you haven't thought of it before, incorporate video testimonials into your case study.

Take a look at this stunning video testimonial template. With its simple design, you can input the picture, name and quote of your customer within your case study in a fun and engaging way.

Try it yourself! Customize this template with your customer’s testimonial and add it to your case study!

11. How Meliá Became One of the Most Influential Hotel Chains on Social Media

Meliá Hotels needed help managing their growing social media customer service needs. Despite having over 500 social accounts, they lacked a unified response protocol and detailed reporting. This largely hindered efficiency and brand consistency.

Meliá partnered with Hootsuite to build an in-house social customer care team. Implementing Hootsuite's tools enabled Meliá to decrease response times from 24 hours to 12.4 hours while also leveraging smart automation.

In addition to that, Meliá resolved over 133,000 conversations, booking 330 inquiries per week through Hootsuite Inbox. They significantly improved brand consistency, response time and customer satisfaction.

The need for a good case study design cannot be over-emphasized.

As soon as anyone lands on this case study example, they are mesmerized by a beautiful case study design. This alone raises the interest of readers and keeps them engaged till the end.

If you’re currently saying to yourself, “ I can write great case studies, but I don’t have the time or skill to turn it into a beautiful document.” Say no more.

Visme’s amazing AI document generator can take your text and transform it into a stunning and professional document in minutes! Not only do you save time, but you also get inspired by the design.

With Visme’s document generator, you can create PDFs, case study presentations , infographics and more!

Take a look at this case study template below. Just like our case study example, it captures readers' attention with its beautiful design. Its dynamic blend of colors and fonts helps to segment each element of the case study beautifully.

12. Tea’s Me Cafe: Tamika Catchings is Brewing Glory

Tamika's journey began when she purchased Tea's Me Cafe in 2017, saving it from closure. She recognized the potential of the cafe as a community hub and hosted regular events centered on social issues and youth empowerment.

One of Tamika’s business goals was to automate her business. She sought to streamline business processes across various aspects of her business. One of the ways she achieves this goal is through Constant Contact.

Constant Contact became an integral part of Tamika's marketing strategy. They provided an automated and centralized platform for managing email newsletters, event registrations, social media scheduling and more.

This allowed Tamika and her team to collaborate efficiently and focus on engaging with their audience. They effectively utilized features like WooCommerce integration, text-to-join and the survey builder to grow their email list, segment their audience and gather valuable feedback.

The case study example utilizes the power of storytelling to form a connection with readers. Constant Contact takes a humble approach in this case study. They spotlight their customers' efforts as the reason for their achievements and growth, establishing trust and credibility.

This case study is also visually appealing, filled with high-quality photos of their customer. While this is a great way to foster originality, it can prove challenging if your customer sends you blurry or low-quality photos.

If you find yourself in that dilemma, you can use Visme’s AI image edit tool to touch up your photos. With Visme’s AI tool, you can remove unwanted backgrounds, erase unwanted objects, unblur low-quality pictures and upscale any photo without losing the quality.

Constant Contact offers its readers various formats to engage with their case study. Including an audio podcast and PDF.

In its PDF version, Constant Contact utilized its brand colors to create a stunning case study design.  With this, they increase brand awareness and, in turn, brand recognition with anyone who comes across their case study.

With Visme’s brand wizard tool , you can seamlessly incorporate your brand assets into any design or document you create. By inputting your URL, Visme’s AI integration will take note of your brand colors, brand fonts and more and create branded templates for you automatically.

You don't need to worry about spending hours customizing templates to fit your brand anymore. You can focus on writing amazing case studies that promote your company.

13. How Breakwater Kitchens Achieved a 7% Growth in Sales With Thryv

Breakwater Kitchens struggled with managing their business operations efficiently. They spent a lot of time on manual tasks, such as scheduling appointments and managing client communication. This made it difficult for them to grow their business and provide the best possible service to their customers.

David, the owner, discovered Thryv. With Thryv, Breakwater Kitchens was able to automate many of their manual tasks. Additionally, Thryv integrated social media management. This enabled Breakwater Kitchens to deliver a consistent brand message, captivate its audience and foster online growth.

As a result, Breakwater Kitchens achieved increased efficiency, reduced missed appointments and a 7% growth in sales.

This case study example uses a concise format and strong verbs, which make it easy for readers to absorb the information.

At the top of the case study, Thryv immediately builds trust by presenting their customer's complete profile, including their name, company details and website. This allows potential customers to verify the case study's legitimacy, making them more likely to believe in Thryv's services.

However, manually copying and pasting customer information across multiple pages of your case study can be time-consuming.

To save time and effort, you can utilize Visme's dynamic field feature . Dynamic fields automatically insert reusable information into your designs.  So you don’t have to type it out multiple times.

14. Zoom’s Creative Team Saves Over 4,000 Hours With Brandfolder

Zoom experienced rapid growth with the advent of remote work and the rise of the COVID-19 pandemic. Such growth called for agility and resilience to scale through.

At the time, Zoom’s assets were disorganized which made retrieving brand information a burden. Zoom’s creative manager spent no less than 10 hours per week finding and retrieving brand assets for internal teams.

Zoom needed a more sustainable approach to organizing and retrieving brand information and came across Brandfolder. Brandfolder simplified and accelerated Zoom’s email localization and webpage development. It also enhanced the creation and storage of Zoom virtual backgrounds.

With Brandfolder, Zoom now saves 4,000+ hours every year. The company also centralized its assets in Brandfolder, which allowed 6,800+ employees and 20-30 vendors to quickly access them.

Brandfolder infused its case study with compelling data and backed it up with verifiable sources. This data-driven approach boosts credibility and increases the impact of their story.

Bradfolder's case study goes the extra mile by providing a downloadable PDF version, making it convenient for readers to access the information on their own time. Their dedication to crafting stunning visuals is evident in every aspect of the project.

From the vibrant colors to the seamless navigation, everything has been meticulously designed to leave a lasting impression on the viewer. And with clickable links that make exploring the content a breeze, the user experience is guaranteed to be nothing short of exceptional.

The thing is, your case study presentation won’t always sit on your website. There are instances where you may need to do a case study presentation for clients, partners or potential investors.

Visme has a rich library of templates you can tap into. But if you’re racing against the clock, Visme’s AI presentation maker is your best ally.

15. How Cents of Style Made $1.7M+ in Affiliate Sales with LeadDyno

Cents of Style had a successful affiliate and influencer marketing strategy. However, their existing affiliate marketing platform was not intuitive, customizable or transparent enough to meet the needs of their influencers.

Cents of Styles needed an easy-to-use affiliate marketing platform that gave them more freedom to customize their program and implement a multi-tier commission program.

After exploring their options, Cents of Style decided on LeadDyno.

LeadDyno provided more flexibility, allowing them to customize commission rates and implement their multi-tier commission structure, switching from monthly to weekly payouts.

Also, integrations with PayPal made payments smoother And features like newsletters and leaderboards added to the platform's success by keeping things transparent and engaging.

As a result, Cents of Style witnessed an impressive $1.7 million in revenue from affiliate sales with a substantial increase in web sales by 80%.

LeadDyno strategically placed a compelling CTA in the middle of their case study layout, maximizing its impact. At this point, readers are already invested in the customer's story and may be considering implementing similar strategies.

A well-placed CTA offers them a direct path to learn more and take action.

LeadDyno also utilized the power of quotes to strengthen their case study. They didn't just embed these quotes seamlessly into the text; instead, they emphasized each one with distinct blocks.

Are you looking for an easier and quicker solution to create a case study and other business documents? Try Visme's AI designer ! This powerful tool allows you to generate complete documents, such as case studies, reports, whitepapers and more, just by providing text prompts. Simply explain your requirements to the tool, and it will produce the document for you, complete with text, images, design assets and more.

Still have more questions about case studies? Let's look at some frequently asked questions.

How to Write a Case Study?

• Choose a compelling story: Not all case studies are created equal. Pick one that is relevant to your target audience and demonstrates the specific benefits of your product or service.
• Outline your case study: Create a case study outline and highlight how you will structure your case study to include the introduction, problem, solution and achievements of your customer.
• Choose a case study template: After you outline your case study, choose a case study template . Visme has stunning templates that can inspire your case study design.
• Craft a compelling headline: Include figures or percentages that draw attention to your case study.
• Work on the first draft: Your case study should be easy to read and understand. Use clear and concise language and avoid jargon.
• Include high-quality visual aids: Visuals can help to make your case study more engaging and easier to read. Consider adding high-quality photos, screenshots or videos.
• Include a relevant CTA: Tell prospective customers how to reach you for questions or sign-ups.

What Are the Stages of a Case Study?

The stages of a case study are;

• Planning & Preparation: Highlight your goals for writing the case study. Plan the case study format, length and audience you wish to target.
• Interview the Client: Reach out to the company you want to showcase and ask relevant questions about their journey and achievements.
• Revision & Editing: Review your case study and ask for feedback. Include relevant quotes and CTAs to your case study.
• Publication & Distribution: Publish and share your case study on your website, social media channels and email list!
• Marketing & Repurposing: Turn your case study into a podcast, PDF, case study presentation and more. Share these materials with your sales and marketing team.

What Are the Advantages and Disadvantages of a Case Study?

Advantages of a case study:

• Case studies showcase a specific solution and outcome for specific customer challenges.
• It attracts potential customers with similar challenges.
• It builds trust and credibility with potential customers.
• It provides an in-depth analysis of your company’s problem-solving process.

Disadvantages of a case study:

• Limited applicability. Case studies are tailored to specific cases and may not apply to other businesses.
• It relies heavily on customer cooperation and willingness to share information.
• It stands a risk of becoming outdated as industries and customer needs evolve.

What Are the Types of Case Studies?

There are 7 main types of case studies. They include;

• Illustrative case study.
• Instrumental case study.
• Intrinsic case study.
• Descriptive case study.
• Explanatory case study.
• Exploratory case study.
• Collective case study.

How Long Should a Case Study Be?

The ideal length of your case study is between 500 - 1500 words or 1-3 pages. Certain factors like your target audience, goal or the amount of detail you want to share may influence the length of your case study. This infographic has powerful tips for designing winning case studies

What Is the Difference Between a Case Study and an Example?

Case studies provide a detailed narrative of how your product or service was used to solve a problem. Examples are general illustrations and are not necessarily real-life scenarios.

Case studies are often used for marketing purposes, attracting potential customers and building trust. Examples, on the other hand, are primarily used to simplify or clarify complex concepts.

Where Can I Find Case Study Examples?

You can easily find many case study examples online and in industry publications. Many companies, including Visme, share case studies on their websites to showcase how their products or services have helped clients achieve success. You can also search online libraries and professional organizations for case studies related to your specific industry or field.

If you need professionally-designed, customizable case study templates to create your own, Visme's template library is one of the best places to look. These templates include all the essential sections of a case study and high-quality content to help you create case studies that position your business as an industry leader.

Get More Out Of Your Case Studies With Visme

Case studies are an essential tool for converting potential customers into paying customers. By following the tips in this article, you can create compelling case studies that will help you build trust, establish credibility and drive sales.

Visme can help you create stunning case studies and other relevant marketing materials. With our easy-to-use platform, interactive features and analytics tools , you can increase your content creation game in no time.

There is no limit to what you can achieve with Visme. Connect with Sales to discover how Visme can boost your business goals.

Easily create beautiful case studies and more with Visme

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Strategic Plan Examples: Case Studies and Free Strategic Planning Template

By Anthony Taylor - May 29, 2023

As you prepare for your strategic planning process, it's important to explore relevant strategic plan examples for inspiration.

In today's competitive business landscape, a well-defined strategic plan holds immense significance. Whether you're a private company, municipal government, or nonprofit entity, strategic planning is essential for achieving goals and gaining a competitive edge. By understanding the strategic planning process, you can gain valuable insights to develop an effective growth roadmap for your organization.

In this blog, we will delve into real-life examples of strategic plans that have proven successful. These examples encompass a wide range of organizations, from Credit Unions that have implemented SME Strategy's Aligned Strategy process to the Largest Bank in Israel. By examining these cases, we can gain a deeper understanding of strategic planning and extract relevant insights that can be applied to your organization.

• Strategic Plan Example (Global Financial Services Firm)
• Strategic Plan Example (Joint Strategic Plan)
• Strategic Plan Example: (Government Agency)
• Strategic Plan Example (Multinational Corporation)
• Strategic Plan Example: (Public Company)
• Strategic Plan Example (Non Profit)
• Strategic Plan Example: (Small Nonprofit)
• Strategic Plan example: (Municipal Government)
• Strategic Plan Example: (Environmental Start-up)  

When analyzing strategic plan examples, it is crucial to recognize that a strategic plan goes beyond being a mere document. It should encapsulate your organization's mission and vision comprehensively while also being actionable. Your strategic plan needs to be tailored to your organization's specific circumstances, including factors such as size, industry, budget, and personnel. Simply replicating someone else's plan will not suffice.

Have you ever invested significant time and resources into creating a plan, only to witness its failure during execution? We believe that a successful strategic plan extends beyond being a static document. It necessitates meticulous follow-through, execution, documentation, and continuous learning. It serves as the foundation upon which your future plans are built.

It is important to note that a company's success is not solely determined by the plan itself, but rather by how effectively it is executed. Our intention is to highlight the diverse roles that a company's mission, vision, and values play across different organizations, whether they are large corporations or smaller nonprofits.

Strategic plans can vary in terms of their review cycles, which can range from annual evaluations to multi-year periods. There is no one-size-fits-all example of a strategic plan, as each organization possesses unique needs and circumstances that must be taken into account.

Strategic planning is an essential process for organizations of all sizes and types. It assists in setting a clear direction, defining goals, and effectively allocating resources. To gain an understanding of how strategic plans are crafted, we will explore a range of examples, including those from private companies, nonprofit organizations, and government entities.

Throughout this exploration, we will highlight various frameworks and systems employed by profit-driven and nonprofit organizations alike, providing valuable insights to help you determine the most suitable approach for your own organization.

Watch: Examples of Strategic Plans from Real-Life Organizations 

Strategic Plan Example  - The Bank Hapoalim Vision:  To be a leading global financial services firm, with its core in Israel, focused on its clients and working to enhance their financial freedom.

Bank Hapoalim, one of Israel's largest banks with 8,383 branches across 5 different countries as of 2022, has recently provided insights into its latest strategic plan. The plan highlights four distinct strategic priorities:

• Continued leadership in corporate banking and capital markets
• Adaptation of the retail banking operating model
• Resource optimization and greater productivity
• Differentiating and influential innovation

Check out their strategic plan here: Strategic Plan (2022-2026)

We talked to Tagil Green, the Chief Strategy Officer at Bank Hapoalim, where we delved into various aspects of their strategic planning process. We discussed the bank's strategic planning timeline, the collaborative work they engaged in with McKinsey, and the crucial steps taken to secure buy-in and ensure successful implementation of the strategy throughout the organization. In our conversation, Tagil Green emphasized the understanding that there is no universal template for strategic plans. While many companies typically allocate one, two, or three days for strategic planning meetings during an offsite, Bank Hapoalim recognized the significance of their size and complexity. As a result, their strategic plan took a comprehensive year-long effort to develop. How did a Large Global Organization like Bank Hapoalim decide on what strategic planning timeline to follow?

"How long do you want to plan? Some said, let's think a decade ahead. Some said it's irrelevant. Let's talk about two years ahead. And we kind of negotiated into the like, five years ahead for five years and said, Okay, that's good enough, because some of the complexity and the range depends on the field that you work for. So for banking in Israel, four or five years ahead, is good enough. "  Tagil Green, Chief Strategy Officer, Bank Hapoalim 

Another important aspect you need to consider when doing strategic planning is stakeholder engagement, We asked Tagil her thoughts and how they conducted stakeholder engagement with a large employee base.

Listen to the Full Conversation with Tagil:

Strategic Planning and Execution: Insights from the Chief Strategy Officer of Israel's Leading Bank

Strategic Plan Example: Region 16 and DEED (Joint Strategic Plan)

Mission Statement: We engage state, regional, tribal, school, and community partners to improve the quality and equity of education for each student by providing evidence-based services and supports.

In this strategic plan example, we'll explore how Region 16 and DEED, two government-operated Educational Centers with hundreds of employees, aligned their strategic plans using SME Strategy's approach . Despite facing the challenges brought on by the pandemic, these organizations sought to find common ground and ensure alignment on their mission, vision, and values, regardless of their circumstances.

Both teams adopted the Aligned Strategy method, which involved a three day onsite strategic planning session facilitated by a strategic planning facilitator . Together, they developed a comprehensive 29-page strategic plan outlining three distinct strategic priorities, each with its own objectives and strategic goals. Through critical conversations, they crafted a clear three year vision, defined their core customer group as part of their mission, refined their organizational values and behaviors, and prioritized their areas of focus.

After their offsite facilitation, they aligned around three key areas of focus:

• Effective Communication, both internally and externally.
• Streamlining Processes to enhance efficiency.
• Developing Effective Relationships and Partnerships for mutual success.

By accomplishing their goals within these strategic priorities, the teams from Region 16 and DEED aim to make progress towards their envisioned future.

To read the full review of the aligned strategy process click here

Download Now Starting your strategic planning process soon? Get our free Strategic Planning Template

Strategic Plan Example: (Government Agency) - The City of Duluth Workforce Development Board

What they do:

The Duluth Workforce Development Board identifies and aligns workforce development strategies to meet the needs of Duluth area employers and job seekers through comprehensive and coordinated systems.

An engaged and diverse workforce, where all individuals, regardless of background, have or are on a path to meaningful employment and a family sustaining wage, and all employers are able to fill jobs in demand.

The City of Duluth provides an insightful example of a strategic plan focused on regional coordination to address workforce needs in various industry sectors and occupations. With multiple stakeholders involved, engaging and aligning them becomes crucial. This comprehensive plan, spanning 82 pages, tackles strategic priorities and initiatives at both the state and local levels.

What sets this plan apart is its thorough outline of the implementation process. It covers everything from high-level strategies to specific meetings between different boards and organizations. Emphasizing communication, coordination, and connectivity, the plan ensures the complete execution of its objectives. It promotes regular monthly partner meetings, committee gatherings, and collaboration among diverse groups. The plan also emphasizes the importance of proper documentation and accountability throughout the entire process.

By providing a clear roadmap, the City of Duluth's strategic plan effectively addresses workforce needs while fostering effective stakeholder engagement . It serves as a valuable example of how a comprehensive plan can guide actions, facilitate communication, and ensure accountability for successful implementation.

Read this strategic plan example here: Strategic Plan (2021-2024)

Strategic Plan Example: McDonald's (Multinational Corporation)

McDonald's provides a great strategic plan example specifically designed for private companies. Their "Velocity Growth Plan" covers a span of three years from 2017 to 2020, offering a high-level strategic direction. While the plan doesn't delve into specific implementation details, it focuses on delivering an overview that appeals to investors and aligns the staff. The plan underscores McDonald's commitment to long-term growth and addressing important environmental and societal challenges. It also highlights the CEO's leadership in revitalizing the company and the active oversight provided by the Board of Directors.

The Board of Directors plays a crucial role in actively overseeing McDonald's strategy. They engage in discussions about the Velocity Growth Plan during board meetings, hold annual strategy sessions, and maintain continuous monitoring of the company's operations in response to the ever-changing business landscape.

The McDonald's strategic plan revolved around three core pillars:

• Retention: Strengthening and expanding areas of strength, such as breakfast and family occasions.
• Regain: Focusing on food quality, convenience, and value to win back lost customers.
• Convert: Emphasizing coffee and other snack offerings to attract casual customers.

These pillars guide McDonald's through three initiatives, driving growth and maximizing benefits for customers in the shortest time possible.

Read the strategic plan example of Mcdonlald's Velocity growth plan (2017-2020)

Strategic Plan Example: Nike (Public Company)

Nike's mission statement is “ to bring inspiration and innovation to every athlete in the world .”  

Nike, as a publicly traded company, has developed a robust global growth strategy outlined in its strategic plan. Spanning a five-year period from 2021 to 2025, this plan encompasses 29 strategic targets that reflect Nike's strong commitment to People, Planet, and Pay. Each priority is meticulously defined, accompanied by tangible actions and measurable metrics. This meticulous approach ensures transparency and alignment across the organization.

The strategic plan of Nike establishes clear objectives, including the promotion of pay equity, a focus on education and professional development, and the fostering of business diversity and inclusion. By prioritizing these areas, Nike aims to provide guidance and support to its diverse workforce, fostering an environment that values and empowers its employees.

Read Nike's strategic plan here

Related Content: Strategic Planning Process (What is it?)

The Cost of Developing a Strategic Plan (3 Tiers)

Strategic Plan Example (Non Profit) - Alternatives Federal Credit Union

Mission: To help build and protect wealth for people with diverse identities who have been historically marginalized by the financial industry, especially those with low wealth or identifying as Black, Indigenous, or people of color.

AFCU partnered with SME Strategy in 2021 to develop a three year strategic plan. As a non-profit organization, AFCU recognized the importance of strategic planning to align its team and operational components. The focus was on key elements such as Vision, Mission, Values, Priorities, Goals, and Actions, as well as effective communication, clear responsibilities, and progress tracking.

In line with the Aligned Strategy approach, AFCU developed three strategic priorities to unite its team and drive progress towards their vision for 2024. Alongside strategic planning, AFCU has implemented a comprehensive strategy implementation plan to ensure the effective execution of their strategies.

Here's an overview of AFCU's 2024 Team Vision and strategic priorities: Aligned Team Vision 2024:

To fulfill our mission, enhance efficiency, and establish sustainable community development approaches, our efforts will revolve around the following priorities: Strategic Priorities:

Improving internal communication: Enhancing communication channels and practices within AFCU to foster collaboration and information sharing among team members.

Improving organizational performance: Implementing strategies to enhance AFCU's overall performance, including processes, systems, and resource utilization.

Creating standard operating procedures: Developing standardized procedures and protocols to streamline operations, increase efficiency, and ensure consistency across AFCU's activities.

By focusing on these strategic priorities, AFCU aims to strengthen its capacity to effectively achieve its mission and bring about lasting change in its community. Watch the AFCU case study below:

Watch the Full Strategic Plan Example Case Study with the VP and Chief Strategy Officer of AFCU

Strategic Plan Example: (Small Nonprofit) - The Hunger Project 

Mission: To end hunger and poverty by pioneering sustainable, grassroots, women-centered strategies and advocating for their widespread adoption in countries throughout the world.

The Hunger Project, a small nonprofit organization based in the Netherlands, offers a prime example of a concise and effective three-year strategic plan. This plan encompasses the organization's vision, mission, theory of change, and strategic priorities. Emphasizing simplicity and clarity, The Hunger Project's plan outlines crucial actions and measurements required to achieve its goals. Spanning 16 pages, this comprehensive document enables stakeholders to grasp the organization's direction and intended impact. It centers around three overarching strategic goals, each accompanied by its own set of objectives and indicators: deepening impact, mainstreaming impact, and scaling up operations.

Read their strategic plan here  

Strategic Plan example: (Municipal Government)- New York City Economic Development Plan 

The New York City Economic Development Plan is a comprehensive 5-year strategic plan tailored for a municipal government. Spanning 68 pages, this plan underwent an extensive planning process with input from multiple stakeholders. 

This plan focuses on the unique challenges and opportunities present in the region. Through a SWOT analysis, this plan highlights the organization's problems, the city's strengths, and the opportunities and threats it has identified. These include New York's diverse population, significant wealth disparities, and high demand for public infrastructure and services.

The strategic plan was designed to provide a holistic overview that encompasses the interests of a diverse and large group of business, labor, and community leaders. It aimed to identify the shared values that united its five boroughs and define how local objectives align with the interests of greater New York State. The result was a unified vision for the future of New York City, accompanied by a clear set of actions required to achieve shared goals.

Because of its diverse stakeholder list including; council members, local government officials, and elected representatives, with significant input from the public, their strategic plan took 4 months to develop. 

Read it's 5 year strategic plan example here

Strategic Plan Example: Silicon Valley Clean Energy

Silicon Valley Clean Energy provides a strategic plan that prioritizes visual appeal and simplicity. Despite being in its second year of operation, this strategic plan example effectively conveys the organization's mission and values to its Board of Directors. The company also conducts thorough analyses of the electric utility industry and anticipates major challenges in the coming years. Additionally, it highlights various social initiatives aimed at promoting community, environmental, and economic benefits that align with customer expectations.

"This plan recognizes the goals we intend to accomplish and highlights strategies and tactics we will employ to achieve these goals. The purpose of this plan is to ensure transparency in our operations and to provide a clear direction to staff about which strategies and tactics we will employ to achieve our goals. It is a living document that can guide our work with clarity and yet has the flexibility to respond to changing environments as we embark on this journey." Girish Balachandran CEO, Silicon Valley Clean Energy

This strategic plan example offers flexibility in terms of timeline. It lays out strategic initiatives for both a three-year and five-year period, extending all the way to 2030. The plan places emphasis on specific steps and targets to be accomplished between 2021 and 2025, followed by goals for the subsequent period of 2025 to 2030. While this plan doesn't go into exhaustive detail about implementation steps, meeting schedules, or monitoring mechanisms, it effectively communicates the organization's priorities and desired long term outcomes. Read its strategic plan example here

By studying these strategic plan examples, you can create a strategic plan that aligns with your organization's goals, communicates effectively, and guides decision-making and resource allocation. Strategic planning approaches differ among various types of organizations.

Private Companies: Private companies like McDonald's and Nike approach strategic planning differently from public companies due to competitive market dynamics. McDonald's provides a high-level overview of its strategic plan in its investor overview.

Nonprofit Organizations: Nonprofit organizations, like The Hunger Project, develop strategic plans tailored to their unique missions and stakeholders. The Hunger Project's plan presents a simple yet effective structure with a clear vision, mission, theory of change, strategic priorities, and action items with measurable outcomes.

Government Entities: Government entities, such as the New York City Development Board, often produce longer, comprehensive strategic plans to guide regional or state development. These plans include implementation plans, stakeholder engagement, performance measures, and priority projects.

When creating a strategic plan for your organization, consider the following key points:

Strategic Priorities: Define clear strategic priorities that are easy to communicate and understand.

Stakeholder Engagement: Ensure your plan addresses the needs and interests of your stakeholders.

Measurements: Include relevant measurements and KPIs, primarily for internal use, to track, monitor and report your progress effectively.

Conciseness vs. Thoroughness: Adapt the level of detail in your plan based on the size of your organization and the number of stakeholders involved.

By learning from these examples, you can see that developing a strategic plan should be a process that fits your organization, effectively communicates your goals, and provides guidance for decision-making and resource allocation. Remember that strategic planning is an ongoing process that requires regular review and adjustment to stay relevant and effective.

Need assistance in maximizing the impact of your strategic planning? Learn how our facilitators can lead you through a proven process, ensuring effectiveness, maintaining focus, and fostering team alignment.

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7 Real-Life Business Continuity Plan Examples You’ll Want to Read

• May 13, 2024
• 11 min read

It’s no secret that we believe in the importance of disaster preparedness and  business continuity  at every organization. But what does that planning actually look like when it’s put to the test in a real-world scenario?

Today, we look at 7 business continuity examples to show how organizations have worked to minimize downtime (or not) after critical events.

Business Continuity Examples & Failures

1) ransomware disrupts ireland’s healthcare system.

For years, healthcare organizations have been a top target for ransomware attacks. The critical nature of their operations, combined with notoriously lax IT security throughout the industry, are a magnet for ransomware groups looking for big payouts.

But despite the warnings, healthcare orgs still remain vulnerable. A prime example was the 2021 ransomware attack on Ireland’s healthcare system (HSE) – the fallout from which was still being felt nearly a year later.

According to reports, the attack had a widespread impact on operations:

• Dozens of outpatient services were shut down
• IT outages affected at least 5 hospitals, including Children’s Health Ireland (CHI) at Crumlin Hospital
• Employee payment systems were knocked offline, delaying pay for 146,000 staff
• Covid-19 test results were delayed and a Covid-19 vaccine portal went offline
• Appointments were canceled across numerous facilities and medical departments
• Near-full recovery and restoration of all servers and applications took more than 3 months

All told, the attack was projected to cost more than $100 million in recovery efforts alone. That figure does not include the projected costs to implement a wide range of new security protocols that were recommended in the wake of the attack.

Like several of the business continuity examples highlighted below, the Ireland attack did have some good disaster recovery methods in place. Despite the impact of the event, there were several mitigating factors that prevented the attack from being even worse, such as:

• Once the attack was known, cybersecurity teams shut down more than 85,000 computers to stop the spread.
• Disaster recovery teams inspected more than 2,000 IT systems, one by one, to contain the damage and ensure they were clean.
• Cloud-based systems were not exposed to the ransomware.

However, there was some luck involved.

As HSE raced to contain the damage from the attack and secured a High Court Injunction to restrain the sharing of its hacked data, the attackers suddenly released the decryption key online. Without that decryption, HSE would  not  have had adequate data backup systems to recover from the attack. As the group concluded in its  post-incident review :

“It is unclear how much data would have been unrecoverable if a decryption key had not become available as the HSE’s backup infrastructure was only periodically backed up to offline tape. Therefore it is highly likely that segments of data for backup would have remained encrypted, resulting in significant data loss. It is also likely to have taken considerably longer to recover systems without the decryption key.”

2) The city of Atlanta is hobbled by ransomware

There has been no shortage of other headline-making ransomware attacks over the last few years. But one that stands out (and whose impact reverberated for at least a year after the incident) was the March 2018 SamSam  ransomware attack on the City of Atlanta .

The attack devastated the city government’s computer systems:

• Numerous city services were disrupted, including police records, courts, utilities, parking services and other programs.
• Computer systems were shut down for 5 days, forcing many departments to complete essential paperwork by hand.
• Even as services were slowly brought back online over the following weeks, the full recovery took months.

Attackers demanded a $52,000 ransom payment. But when all was said and done, the full impact of the attack was projected to cost more than $17 million. Nearly $3 million alone was spent on contracts for emergency IT consultants and crisis management firms.

In many ways, the Atlanta ransomware attack is a lesson in inadequate business continuity planning. The event revealed that the city’s IT was woefully unprepared for the attack. Just two months prior, an audit found 1,500 to 2,000 vulnerabilities in the city’s IT systems, which were compounded by “obsolete software and an IT culture driven by ‘ad hoc or undocumented’ processes,” according to  StateScoop .

Which vulnerabilities allowed the attack to happen? Weak passwords, most likely. That is a common entry point for SamSam attackers, who use brute-force software to guess thousands of password combinations in a matter of seconds. Frankly, it’s an unsophisticated method that could have been prevented with stronger password management protocols.

Despite the business continuity missteps, credit should still be given to the many IT professionals (internal and external) who worked to restore critical city services as quickly as possible. What’s clear is that the city did have  some  disaster recovery procedures in place that allowed it to restore critical services. If it hadn’t, the event likely would have been much worse.

3) Fire torches office of managed services provider (MSP)

Here’s an example of business continuity planning done right:

In 2013, lightning struck an office building in Mount Pleasant, South Carolina, causing a fire to break out. The offices were home to Cantey Technology, an IT company that hosts servers for more than 200 clients.

The fire torched Cantey’s network infrastructure, melting cables and burning its computer hardware. The equipment was destroyed beyond repair and the office was unusable. For a company whose core service is hosting servers for other companies, the situation looked bleak. Cantey’s entire infrastructure was destroyed.

But ultimately, Cantey’s clients never knew the difference:

• As part of its business continuity plan, Cantey had already moved its client servers to a remote data center, where continual backups were stored.
• Even though Cantey’s staff were forced to move to a temporary office, its clients never experienced any interruption in service.

It was an outcome that could have turned out very differently. Only five years prior, the company had kept all of its client servers on site. But founder Willis Cantey made the right determination that this setup created too many risks. All it would take is one major on-site disruption to wipe out his entire business, as well as his clients’ businesses, potentially leaving him exposed to legal liabilities as well.

Cantey thus implemented a more comprehensive business continuity plan and moved his clients’ servers off-site. And in doing so, he averted disaster. This makes for an excellent business continuity plan case study that demonstrates how proper planning can significantly reduce the risk of a major operational disruption.

4) Computer virus infects UK hospital network

In another  post , we highlighted one of the worst business continuity examples we saw in 2016 – before ransomware had become a well-known threat in the business community.

On October 30, 2016, a nasty “computer virus” infected a network of hospitals in the UK, known as the Northern Lincolnshire and Goole NHS Foundation Trust. At the time, little was known about the virus, but its impact on operations was devastating:

• The virus crippled its systems and halted operations at three separate hospitals for five days.
• Patients were literally turned away at the door and sent to other hospitals, even in cases of “major trauma” or childbirth.
• In total, more than 2,800 patient procedures and appointments were canceled because of the attack. Only critical emergency patients, such as those suffering from severe accidents, were admitted.

Remarkably, a report in Computing.co.uk speculated that there had been  no  business continuity plan in place. Even if there had been, clearly there were failings. Disaster scenarios can be truly life-or-death at healthcare facilities. Every healthcare organization must have a clear business continuity plan outlined with comprehensive measures for responding to a critical IT systems failure. If there had been in this case, the hospitals likely could have remained open with little to no disruption.

The hospital system was initially tight-lipped about the attack. But in the year following the incident, it became clear that ransomware was to blame – specifically, the Globe2 variant.

Interestingly, however, hospital officials did not say the ransomware infection was due to an infected email being opened (which is what allows most infections to occur). Instead, they said a misconfigured firewall was to blame. (It’s unclear then exactly how the ransomware passed through the firewall—it may have come through inboxes after all.) Unfortunately, officials knew about the firewall misconfiguration before the attack occurred, which is what makes this incident a prime example of a business continuity failure. The organization had plans to fix the problem, but they were too late. The attack occurred “before the necessary work on weakest parts of the system had been completed.”

5) Electric company responds to unstable WAN connection

Here is another example of well-executed business continuity.

After a major electric company in Georgia  experienced failure  with one of its data lines, it took several proactive steps to ensure its critical systems would not experience interruption in the future. The company implemented a FatPipe WARP at its main site, bonding two connections to achieve redundancy, and it also readied plans for a third data line. Additionally, the company replicated its mission-critical servers off-site, incorporating its own site-failover WARP.

According to Disasterrecovery.org:

“Each office has a WARP, which bonds lines from separate ISPs connected by a fiber loop. They effectively established data-line failover at both offices by setting up a single WARP at each location. They also accomplished a total site failover solution by implementing the site failover between the disaster recovery and main office locations.”

While the initial WAN problem was minimal, this is a good example of a company that is planning ahead to prevent a worst-case scenario. Given the critical nature of the utility company’s services (which deliver energy to 170,000 homes across five counties surrounding Atlanta), it’s imperative that there are numerous failsafes in place.

6) German telecom giant rapidly restores service after fire

Among the better business continuity examples we’ve seen, incident management solutions are increasingly playing an important role.

Take the case of a German telecom company that discovered a dangerous fire was encroaching on one of its crucial facilities. The building was a central switching center, which housed important telecom wiring and equipment that were vital to providing service to millions of customers.

The company uses an incident management system from Simba, which alerted staff to the fire, evaluated the impact of the incident, automatically activated incident management response teams and sent emergency alerts to Simba’s 1,600 Germany-based employees. The fire did indeed reach the building, ultimately knocking out the entire switching center. But with an effective incident management system in place, combined with a redundant network design, the company was able to fully restore service within six hours.

7) Internet marketing firm goes mobile in the face of Hurricane Harvey

Research shows that 40-60% of small businesses never reopen their doors after a major disaster. Here’s an example of one small firm that didn’t want to become another statistic.

In August 2017, Hurricane Harvey slammed into Southeast Texas, ravaging homes and businesses across the region. Over 4 days, some areas received more than 40 inches of rain. And by the time the storm cleared, it had caused more than $125 billion in damage.

Countless small businesses were devastated by the hurricane. Gaille Media, a small Internet marketing agency, was  almost one of them. Despite being located on the second floor of an office building, Gaille’s offices were flooded when Lake Houston overflowed. The flooding was so severe, nobody could enter the building for three months. And when Gaille’s staff were finally able to enter the space after water levels receded, any hopes for recovering the space were quickly crushed. The office was destroyed, and mold was rampant.

The company never returned to the building. However, its operations were hardly affected.

That’s because Gaille kept most of its data stored in the cloud, allowing staff to work remotely through the storm and after. Even with the office shuttered, they never lost access to their critical documents and records. In fact, when it came time to decide where to relocate, the owner ultimately decided to keep the company decentralized, allowing workers to continue working remotely (and providing a glimpse of how other businesses around the world would similarly adapt to disaster during the Covid-19 pandemic three years later).

Had the company kept all its data stored at the office, the business may never have recovered.

Examples of business continuity failures

Some of the real-life business continuity examples above paint a picture of what can go wrong when there are lapses in continuity planning. But what exactly do those lapses look like? What are the specific mistakes that can increase a company’s risk of disaster?

Here are some examples of business continuity failures due to poor planning:

• No business continuity plan: Every business needs a BCP that outlines its unique threats, along with protocols for prevention and recovery.
• No risk assessment: A major component of your BCP is a risk assessment that should define how your business is at risk of various disaster scenarios. We list several examples of these risks below.
• No business impact analysis: The risk assessment is useless without an analysis of how those threats actually affect the business. Organizations must conduct an impact analysis to understand how various events will disrupt operations and at what cost.
• No prevention: Business continuity isn’t just about keeping the business running in a disaster. It’s about risk mitigation as well. Companies must be proactive about implementing technologies and protocols that will  prevent  disruptive events from occurring in the first place.
• No recovery plan:  Every disaster scenario needs a clear path to recovery. Without such protocols and systems, recovery will take far longer, if it happens at all.

Examples of threats to your business continuity

It’s important to remember that business-threatening disasters can take many forms. It’s not always a destructive natural disaster. In fact, it’s far more common to experience disaster from “the inside” – events that hurt your productivity or affect your IT infrastructure and are just as disruptive to your operations.

Example threats include:

• Cyberattacks
• Malware and viruses
• Network & internet disruptions
• Hardware/software failure
• Natural disasters
• Severe weather
• Flooding (including pipe bursts)
• Terrorist attacks
• Office vandalism/destruction
• Workforce stoppages (transportation blockages, strikes, etc.)

The list goes on and on. Any single one of these threats can disrupt your business, which is why it’s so important to take continuity planning seriously.

Business continuity technology

Within IT, data loss is often the primary focus of business continuity and disaster recovery (BC/DR). And for good reason …

Data is the lifeblood of most business operations today, encompassing all the emails, files, software and operating systems that companies depend on every day. A major loss of data, whether caused by ransomware, human error or some other event, can be disastrous for businesses of any size.

Backing up that data is thus a vital component of business continuity planning.

Today’s  best data backup systems are smarter and more resilient than they were even just a decade ago. Solutions from Datto, for example, are built with numerous features to ensure continuity, including hybrid cloud technology (backups stored both on-site and in the cloud), instant virtualization, ransomware detection and automatic backup verification, just to name a few. You can check out Datto SIRIS pricing here.

Like other BC initiatives, a data backup solution itself won’t prevent data-loss events from occurring. But it does ensure that businesses can rapidly recover data if/when disaster strikes, so that operations are minimally impacted – and that’s the whole point of business continuity.

Examples of business continuity plan

By now, you’re starting to get the picture: business continuity planning is crucial. But how do you actually create the plan? What does the document look like?

While each business’s BCP is unique to its needs, the foundation of the plan is generally the same for most organizations. The core goal is to document a company’s risks and outline what is needed to avoid an operational disruption.

Here are some examples of business continuity plan components to include in your documentation:

• Objective: Outline the key goals of the plan, especially as they relate to specific business units or systems.
• Contact Information: Include communication information for the people responsible for overseeing continuity planning or for those who will manage disaster recovery efforts.
• Risk Assessment: Outline the specific disaster scenarios that put the business at risk of an operational disruption and their likelihood of occurring.
• Business Impact Analysis: Document in clear terms how each type of disaster will affect the business, including impact on various operations, estimated recovery time and associated financial losses.
• Preventative Measures: Outline the procedures, plans and systems that will help the company minimize the risk of various disasters from occurring.
• Disaster Response Plan: Document the specific protocols that should be followed immediately following a disruption to minimize the impact.
• Business Continuity & Disaster Recovery Systems: Outline the systems and procedures that should be used to maintain continuity or recover from an outage.
• Backup Locations & Contingency Assets: Identify any secondary resources that should be leveraged if primary resources are unavailable, such as backup office spaces, servers, devices, office furniture and so on.
• Communication Plan: Outline how the organization will distribute information to employees or between recovery teams if primary communication lines are unavailable.
• Continuity Testing: Document how recovery procedures and systems in the plan should be tested to confirm they are effective, and the frequency for conducting those tests.
• Continuity Gaps & Recommendations: Be clear about any limitations in the current planning and what steps are recommended to fill those gaps.
• Plan Review & Update Schedule: Create a schedule for reviewing and updating the business continuity plan to ensure the documentation remains accurate and relevant.

Examples of business continuity plans can differ by industry, but most companies will want to incorporate all of the components above, regardless of business size or sector.

Business continuity plan case study

In February 2023, a ransomware attack struck Karmak – a prominent technology solutions provider for the trucking industry. However, the company acted quickly to contain the attack before it disrupted its operations or customers, providing a solid case study for how to maintain continuity during a cyberattack.

Karmak’s business continuity planning played a key role in averting disaster. According to an industry trade publication, Karmak had a “detailed cyberattack response plan, which went into effect immediately after the attack.” The company used security monitoring solutions to detect and thwart the attack. Plus, employees had been rigorously trained on cybersecurity and knew how to respond.

End result: Karmak contained the attack within hours, preventing customer data from breached and minimizing the impact on internal systems.

Frequently Asked Questions

1. what is an example of business continuity.

Any scenario in which a business can continue to operate through a disruptive event is an example of business continuity. For example, a company facing a ransomware attack might maintain business continuity by restoring infected files from a data backup.

2. What are examples of business continuity plans?

An example of a business continuity plan is a comprehensive document that assesses a business’s risk for operational disruptions and outlines the steps for avoiding such disruptions. Example components of the plan include a risk assessment, business impact analysis, communications plan and disaster recovery plan.

3. What is a real-life example of business continuity?

The Covid-19 pandemic illustrated many real-life examples of business continuity. Companies took several measures to continue operating during the health crisis, such as allowing employees to work from home, instituting physical distancing and providing protective equipment to critical workers.

Avert disaster with the technology your business needs

Avoid a major operational disruption with today’s best technology for business continuity, disaster recovery and cybersecurity. Schedule a meeting with one of our data-protection specialists at Invenio IT or contact us by calling (646) 395-1170 or by emailing  [email protected] .

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6 Real-Life Target Audience Examples to Help You Define Your Own (B2B and B2C)

Target audience research allows you to better understand your potential customer(s) and their underlying pain points.

The more you drill down into your high-value audience groups through strategic market segmentation, the closer you are to your next sale.

Learn the ins and outs of target marketing with plenty of examples to inform your strategy.

What Is a Target Audience?

How a target audience differs from a buyer persona, how psychographic and demographic data informs marketing campaigns.

• How To Analyze and Define Your Target Audience

Do Target Audiences Vary by Channel?

3 b2b target audience examples.

• 3 B2C Target Audience Examples

A target audience is a group of consumers within a predefined target market that has been identified as the best recipients for a particular marketing message. And a target market broadly describes B2C or B2B consumers who care about your product or service and, under the right conditions, are most likely to spend money with your company.

An audience is a segment within that market.

For example, the target market for an online bookkeeping tool might include businesses with over $500K in annual revenue.

So a target audience profile for our bookkeeping program might be technology stakeholders with influence on decision-makers at companies that haven’t reviewed their accounting software needs in over two years. It’s much more specific than our target market, which is important because we can craft content marketing collateral that speaks directly to the challenges and needs of this influential group.

To create effective messaging within your marketing campaigns, you first need to define your target audience.

When marketers try to appeal to the broadest possible audience for their products and services, they often end up feeling exhausted without much to show for their efforts. Their messaging seems inauthentic and doesn’t really resonate with anyone in particular.

To create effective messaging within your marketing campaigns, you first need to define your target audience. Doing so will help you engage key decision-makers and eventually convert them into loyal customers.

At this point, you might be asking, “Isn’t that just a buyer persona?” And while the two concepts are similar, they are distinct enough to warrant further discussion.

A buyer persona is a fictional character who represents one of your ideal customers . They have names, occupations, likes and dislikes, as well as challenges and ambitions.

While target audiences are valuable tools for many types of content marketing campaigns, buyer personas tend to be more useful in a B2B context, because they focus on challenges and business information. For example, a B2C company that sells protein bars would not need to create multiple personas, because people from many backgrounds and with varying job titles might purchase their products.

In a B2B context, targeting personas can be extremely valuable, especially when employing content marketing strategies. A SaaS company might create personas for each stakeholder involved in the buying process, for instance. An HR persona might be interested in blog content that addresses common pain points, while a CFO persona would be more interested in white papers with lots of data.

Personas aren’t entirely without value to B2C marketers, however. They can serve as useful guides when crafting messages to engage and inform consumers.

A persona typically includes:

• Personal information: Name, age and geographic location.
• Content preferences: Favorite channels, content formats, tone and style.
• Business background information: Job title, level of influence in decision making processes.
• Objectives: Measurable goals related to the persona’s job.
• Challenges: Frustrations and pain points standing in the way of the persona’s goals.

Your target audiences should be informed by both demographic and psychographic information. The former category describes your intended audience on a superficial level, while the latter describes their motivations.

• Demographics may include cursory information such as gender, age, income and marital status.
• Psychographics include personal interests, attitudes, values, desires and specific behaviors.

When defining and targeting an audience, demographics will only get you so far. For example, if you’re promoting a B2B SaaS solution, your specific audience may be made up of men and women ages 35-49 who earn more than $100,000 annually. That’s all good information to have, but it applies to too broad of a cohort.

Psychographic data for this specific audience could include: worrying about lost resources throughout a supply chain, wanting to eliminate redundancies, or being skeptical of flashy new technology.

Combined, demographic and psychographic information can help you fine-tune your audience targeting goals.

Combined, demographic and psychographic information can help you fine-tune your audience targeting goals. The challenge is where to find this data. Psychographic research may include interviewing existing clients, conducting polls and analyzing your site traffic.

How to Analyze and Define Your Target Audience

Defining the target audience for a particular marketing campaign requires data. Unfortunately, there isn’t a crystal ball that can tell you how to adjust your messages to bring in the right audience. But that’s not to say you can’t trust your gut.

You know your business better than anyone, so combine that experience with hard data to generate a market segment and target audience that is characteristically human, and also strategically defined by scientifically gathered data.

A Three-Step Approach To Defining A Target Audience

1. Conduct target customer research

Your business plan , content marketing strategy, professional experience and prior knowledge of your target customers will lay the foundation for your research. Compile all of your existing intelligence on your target market, and look for opportunities to learn more about it. For example, you might know that most of your customers are senior-level business people, but you may not know if they all have the same job title, or if they all consume content through the same channels.

To uncover key audience insights, use Google Analytics to drill down into your site traffic and perform a deep audience analysis. Custom audience reports can show you demographic and psychographic data, geographic locations as well as the types of technology your site visitors use.

2. Analyze the market

Once you know a little more about your target customers and have compared that data with your business process or goals, it’s time to get some context. Not only are you attempting to place the right messages in front of the right people at the right time, but you’re also competing with potentially thousands of other messages.

Review your competitors’ marketing efforts and business plans to better understand what you’re up against. Likewise, you’ll want to be aware of any other campaigns your business is currently running, as you don’t want to cannibalize your share of audience attention.

3. Define the audience

With hard data in tow and a thorough understanding of your audience’s interests, challenges and needs, it’s time to create a concise target audience to which you can direct your content marketing efforts.

Ask yourself these questions as you work to define your target audience:

• What problems does your product or service solve?
• Which demographic characteristics influence the decision-making process?
• Which psychographic traits impact content consumption?
• How does your audience prefer to engage with brands similar to yours?
• Is your audience segment large enough?

That last question is particularly important, because it will prevent you from sinking resources into ultra-niche campaigns with low ROI. Niche marketing is certainly a useful tactic, but your target audiences should represent a group large enough to reach through social and organic channels.

Knowing your intended audience is only one half of the equation. The next step in the target audience analysis process is to determine where this group consumes content so you can develop an actionable marketing strategy.

Depending on the demographic and psychographic data you’ve collected, some channels will be more effective at engaging your intended audience than others. For instance, some decision-makers in a market segment may be more likely to open an email than to click on a social media ad.

Within channels, a specific audience may prefer unique platforms. B2B buyers are more inclined to seek out information on LinkedIn than Instagram, for example.

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(Keep in mind the following custom audiences are meant to inform specific campaign messages! These companies may have different audience segments for other targeting efforts. Each example is based on a real client I’ve worked with.)

1. Bookkeeping SaaS Solution

Key demographics

• Age range: 35-49.
• Gender: 65% male, 35% female.
• Common job titles: Head of Digital, Senior Accountant, Chief Financial Officer.

Key psychographics

• Values job security.
• Likes to review all the data before making a decision.
• Striving for a better work-life balance.
• Skeptical of solutions that promise to solve all their problems.
• Their current digital solution is showing its age.
• Current lack of third-party integration is slowing down internal processes.
• Boss/shareholder demands are making work stressful.

Preferred channels

• Email for first contact, then phone conversations.
• Browses social media platforms like LinkedIn , mostly looking for news.

Preferred content types

• Data-rich white papers.
• Case studies.

2. Business Travel Company

• Age range: 30-55.
• Gender: 70% female, 30% male.
• Common job titles: Procurement Officer, Travel Buyer, Supplier Relations Expert.
• Values relationships when working with suppliers.
• Dislikes working on repetitive, mundane tasks.
• Is wary of handing off responsibilities to a third party.
• Suppliers fail to deliver on promised rates.
• Doesn’t have enough data to make informed decisions.
• Not familiar with ground-level travel concerns.
• Looks for answers via organic search.
• Communicates with other procurement professionals on social media platforms.
• Easily digestible blog posts.

3. Facility Security Services

• Age range: 45-60.
• Gender: 80% male, 20% female.
• Common job titles: Facility Manager, Head of Security.
• Doesn’t like drawn-out negotiations.
• Likes to be prepared for everything; gets nervous when things are uncertain.
• Prefers to get pitches from two or three companies before making a decision.
• Needs to save costs, but isn’t willing to sacrifice quality of service.
• Needs a third-party supplier with technology integrations.
• Email for marketing materials.
• Blogs and news sites for industry trends.
• Data-rich infographics.
• Email newsletters.

B2C Target Audience Examples

4. athletic shoes.

• Age range: 18-29
• Gender: 60% male, 40% female
• Wants to look stylish, but doesn’t like to follow trends.
• Looks up to sports figures.
• Strongly values friendships and community.
• Loyal to one or two athletic brands.
• Finding athletic footwear that is both stylish and comfortable.
• Loves the look of designer sneakers, but can’t afford them.
• Follows athletes and influencers on social media.
• Watches sponsored events on YouTube.
• Looks for exercise tips on Google.
• Social media posts.
• Image-rich articles.

5. Organic Protein Bars

• Age range: 18-35.
• Gender: 50% female, 50% male.
• Strives to eat food that is nutritious and sustainable, but isn’t always successful.
• Loves to hang out with friends in nature.
• Feels loyalty toward brands with values similar to their own.
• Finds it difficult to eat healthy food when they’re busy.
• Has a limited food budget.
• Needs a protein source that is compact and easy to transport.
• Follows nature photography accounts on Instagram.
• Watches supplement reviews on YouTube.
• Follows health gurus on Twitter.
• Event marketing.

6. Credit Union Mortgage Products

• Age range: 25-39.
• Gender: 50% male, 50% female.
• Enjoys spending time with friends and family at home.
• Tries to spend their money wisely, but isn’t always sure how to do that.
• Craves stability, but fears another economic recession.
• Feels anxious every time they think about having a mortgage.
• Is thinking about mortgages for the first time ever.
• Unclear on the difference between a bank and a credit union.
• Reads online news sites.
• Downloads how-to guides online.
• Watches home-hunting videos on YouTube.

When you have well-defined, custom audiences informed by strong research, you can stop waiting for buyers to stumble upon your brand and start actively pursuing them with precise messaging.

Editor’s note: Updated November 2021.

Michael O'Neill

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Mike O'Neill is a writer, editor and content manager in Chicago. When he's not keeping a close eye on Brafton's editorial content, he's auditioning to narrate the next Ken Burns documentary. All buzzwords are his own.

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4 Real Life Story Examples of Successful Investment Strategies

Successful investments aren’t reserved for tech giants and financial wizards with billions of dollars in capital (think Warren Buffet, Jeff Bezos or Steve Jobs).

Find Out: 5 Ways To Pick Your Next Investment, According to Experts

Read More: 9 Easy Ways To Grow Your Wealth in 2024

Sometimes, the best investment stories come from everyday people like you and me — retirees who made the right move with their pension and 401(k) , a local guy who turned a hobby into a thriving business, and an entrepreneur with a burning passion for helping their community prosper.

These are the real stories that inspire us and make the metaphor of the “American Dream” a reality regardless of social standing or status.

Whether you’re thinking of launching a business you’ve been dreaming of or seeking the advice of a financial advisor , these four real-life story examples of successful investments could give you the nudge you need to put your financial future in motion.

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Pickleball Equipment Business Investment Grew 31% ROI in Just 3 Months

“One of my most successful investments was in my own pickleball equipment business,” said Michael Chien, CEO/Marketing Director of 101 Pickleball .

“After identifying the rapid growth of pickleball as a sport, I decided to channel my passion and savings into creating high-quality paddles and accessories; “initially, I bootstrapped the business, using funds to design a line of paddles that stood out in performance and aesthetics,” Chien said.

He invested around $8k-$10k into the pickleball equipment business, focusing on inventory, website development, and marketing.

“In just three months of operation, we’ve seen encouraging growth. Our revenue has already started covering costs, with an approximate return of 31% on the initial investment.”

“The real turning point came when I invested in Shopify to scale my online sales, along with strategic digital marketing campaigns on social media; this combination led to significant sales growth, exceeding expectations within the first year.”

Focusing on product quality and leveraging e-commerce, Chien’s investment continues to yield strong returns while also fueling his passion for fitness and business, he said.

“The demand for pickleball gear, particularly our paddles, has been stronger than expected, and we’re now working on scaling through increased marketing efforts and product expansion.”

“While it’s still early, the positive reception and steady sales have reinforced our confidence that this venture has long-term potential for a significant return on investment.”

For You: Ethical Investing: 3 Easy Ways To Align Your Financial Goals With Your Values

Financial Advisors Saved Client Nearly $10,000 in Taxes In 401 (k) and pension

CEO and Founder of Retirable , Tyler End, told GoBankingRates how his company, which specializes in financial planning for retirees, helped their client John, save $7-8k on his taxes.

John met with Harrison, one of their senior financial advisors who is a Certified Financial Planner, over Zoom.

“He was only three months away from retirement; he had a 401k and a pension. Harrison initially spoke with him about making the right selection on Social Security,” End said.

“John correctly planned on waiting until age 70 to maximize his income from Social Security; however, in conversations, Harrison made two impactful changes.”

John was in the process of taking his pension as a lump sum and depositing it in cash to his checking account to use as income until his Social Security payments kicked in.

“His 401k was solely invested in large cap US stocks, but he was going to convert them to the ‘stable’ investment fund in his 401k plan because, after Covid, he wanted to make sure to protect his retirement savings from the stock market.”

“First, we helped John mitigate taxes by rolling the small pension over to an IRA rather than his checking account. This allowed him to save thousands on taxes when he retired.”

Harris then rolled John’s 401k into an IRA and used a bucket strategy, which involved using a stable fund for the money he needed while he waited until he received Social Security. The company invested the rest of his money in a growth fund.

“Since John’s retirement, his growth fund has [increased] his net worth significantly, [returns he wouldn’t have seen] if he hadn’t worked with a professional advisor,” said End.

“We continue to assess the right asset allocation for John, who said he couldn’t be happier and feels secure in his retirement income.”

Sarah Doubled Her ROI By Investing In Real Estate During Covid-19

Sara was looking for a smart way to invest the inheritance she received from her parents.

“I wanted to invest in something low risk that would grow over the long term and appreciate in value well into my retirement.”

“I’ve heard so many stories of people squandering their entire inheritances away on lavish trips and an expensive lifestyle within a year or two with nothing to show for it,” Sarah said.

In her 50s, Sarah decided to buy a condominium in a retirement community for cash. She made some upgrades to increase the value and make it more in line with her personal tastes, she said.

“I hired contractors to rip out the carpets and replace them with laminate flooring; I installed new kitchen cabinets and countertops, an over-the-stove microwave and bought stainless steel appliances and hardware that were in high demand.

“To open the space, I had a contractor knock down the kitchen wall.”

Sarah said she invested in living room furniture because she lived in a furnished rental before buying her condo and needed a couch.

She brought some pieces she owned and had inherited from her parents to maximize her savings and minimize spending.

But renovating during COVID-19 was far from easy, said Sarah; there were many challenges and delays. However, house prices skyrocketed in one or two years, and her home’s value doubled.

“I’m totally confident that buying my condo was the best investment I could have made with my inheritance.”

Niche Venture Capital Firm Closes First Fund at $15 Million

In 2021, Carrie Colbert, Founder and General Partner of Curate Capital, a venture capital firm dedicated to investing in women by women, said she wanted to support female-led companies to amplify their success.

In 2022, she and her team celebrated a massive win after closing their first fund at $15 million. Fifty percent oversubscribed, with nearly 80% of investors being women, including influencers with over 10 million followers.”

As an influencer herself, Colbert said she realizes the power of influencers as investors as she’s been a pioneer of the #influentialinvesting concept. Curate Capital plans to launch its second fund in 2024 to maintain the momentum of its first fund’s success.

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Successful investments aren’t reserved for tech giants and financial wizards with billions of dollars in capital (think Warren Buffet, Jeff Bezos or Steve Jobs). 

Sometimes, the best investment stories come from everyday people like you and me — retirees who made the right move with their pension and 401(k) , a local guy who turned a hobby into a thriving business, and an entrepreneur with a burning passion for helping their community prosper. 

These are the real stories that inspire us and make the metaphor of the “American Dream” a reality regardless of social standing or status.

Whether you’re thinking of launching a business you’ve been dreaming of or seeking the advice of a financial advisor , these four real-life story examples of successful investments could give you the nudge you need to put your financial future in motion.

Pickleball Equipment Business Investment Grew 31% ROI in Just 3 Months

“One of my most successful investments was in my own pickleball equipment business,” said Michael Chien, CEO/Marketing Director of 101 Pickleball .

“After identifying the rapid growth of pickleball as a sport, I decided to channel my passion and savings into creating high-quality paddles and accessories; “initially, I bootstrapped the business, using funds to design a line of paddles that stood out in performance and aesthetics,” Chien said.

He invested around $8k-$10k into the pickleball equipment business, focusing on inventory, website development, and marketing. 

“In just three months of operation, we’ve seen encouraging growth. Our revenue has already started covering costs, with an approximate return of 31% on the initial investment.” 

“The real turning point came when I invested in Shopify to scale my online sales, along with strategic digital marketing campaigns on social media; this combination led to significant sales growth, exceeding expectations within the first year.” 

Focusing on product quality and leveraging e-commerce, Chien’s investment continues to yield strong returns while also fueling his passion for fitness and business, he said.

“The demand for pickleball gear, particularly our paddles, has been stronger than expected, and we’re now working on scaling through increased marketing efforts and product expansion.”

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“While it’s still early, the positive reception and steady sales have reinforced our confidence that this venture has long-term potential for a significant return on investment.”

Financial Advisors Saved Client Nearly $10,000 in Taxes In 401 (k) and pension

CEO and Founder of Retirable , Tyler End, told GoBankingRates how his company, which specializes in financial planning for retirees, helped their client John, save $7-8k on his taxes.

John met with Harrison, one of their senior financial advisors who is a Certified Financial Planner, over Zoom. 

“He was only three months away from retirement; he had a 401k and a pension. Harrison initially spoke with him about making the right selection on Social Security,” End said. 

“John correctly planned on waiting until age 70 to maximize his income from Social Security; however, in conversations, Harrison made two impactful changes.” 

John was in the process of taking his pension as a lump sum and depositing it in cash to his checking account to use as income until his Social Security payments kicked in.

“His 401k was solely invested in large cap US stocks, but he was going to convert them to the ‘stable’ investment fund in his 401k plan because, after Covid, he wanted to make sure to protect his retirement savings from the stock market.”

“First, we helped John mitigate taxes by rolling the small pension over to an IRA rather than his checking account. This allowed him to save thousands on taxes when he retired.” 

Harris then rolled John’s 401k into an IRA and used a bucket strategy, which involved using a stable fund for the money he needed while he waited until he received Social Security. The company invested the rest of his money in a growth fund. 

“Since John’s retirement, his growth fund has [increased] his net worth significantly, [returns he wouldn’t have seen] if he hadn’t worked with a professional advisor,” said End.

“We continue to assess the right asset allocation for John, who said he couldn’t be happier and feels secure in his retirement income.” 

Sarah Doubled Her ROI By Investing In Real Estate During Covid-19

Sara was looking for a smart way to invest the inheritance she received from her parents. 

“I wanted to invest in something low risk that would grow over the long term and appreciate in value well into my retirement.” 

“I’ve heard so many stories of people squandering their entire inheritances away on lavish trips and an expensive lifestyle within a year or two with nothing to show for it,” Sarah said.

In her 50s, Sarah decided to buy a condominium in a retirement community for cash. She made some upgrades to increase the value and make it more in line with her personal tastes, she said. 

“I hired contractors to rip out the carpets and replace them with laminate flooring; I installed new kitchen cabinets and countertops, an over-the-stove microwave and bought stainless steel appliances and hardware that were in high demand.

“To open the space, I had a contractor knock down the kitchen wall.”

Sarah said she invested in living room furniture because she lived in a furnished rental before buying her condo and needed a couch.

She brought some pieces she owned and had inherited from her parents to maximize her savings and minimize spending. 

But renovating during COVID-19 was far from easy, said Sarah; there were many challenges and delays. However, house prices skyrocketed in one or two years, and her home’s value doubled. 

“I’m totally confident that buying my condo was the best investment I could have made with my inheritance.”

Niche Venture Capital Firm Closes First Fund at $15 Million

In 2021, Carrie Colbert, Founder and General Partner of Curate Capital, a venture capital firm dedicated to investing in women by women, said she wanted to support female-led companies to amplify their success.

In 2022, she and her team celebrated a massive win after closing their first fund at $15 million. Fifty percent oversubscribed, with nearly 80% of investors being women, including influencers with over 10 million followers.” 

As an influencer herself, Colbert said she realizes the power of influencers as investors as she’s been a pioneer of the #influentialinvesting concept. Curate Capital plans to launch its second fund in 2024 to maintain the momentum of its first fund’s success.

• 6 Subtly Genius Moves All Wealthy People Make With Their Money
• 6 Fall Essentials To Buy at Aldi To Save Money
• 6 Strategies Anyone Can Use to Pay Off Debt
• I'm a Debt Expert: Here's How Social Media Warps Our Perceptions of Debt

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