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Writing an Administrative Assistant’s Personal Statement

Table of Contents

Administrative assistants play an important role in any organization. They are responsible for scheduling appointments, answering phones, managing emails, and providing administrative support.

The job of an administrative assistant requires good organizational skills, attention to detail, and the ability to multitask. Asides from your resume, a personal statement is a vital document employers typically require to determine your suitability for a job role. The  administrative assistant personal statement examples  in this guide will help you get started on the right note.

A personal statement is your chance to sell yourself to the employer and demonstrate your abilities, qualifications, and skill set. You’ll surely leave a lasting impression on the recruiting manager with a solid personal statement that details what you can offer to the company.

This article will take you through writing the perfect administrative assistant personal statement . 

What Is A Personal Statement?

A personal statement is a document you submit as part of your job application. It is a summary of your skills, qualifications, and capabilities . It details what you can offer an employer regarding your applying job. 

A good personal statement must convince the hiring manager that you’re a perfect fit for the role at hand. You may include your interests, life, and career goals. The personal statement is also a great way to demonstrate your written communication skills. This is because administrative assistants often interact with customers and other stakeholders via email. 

What to Include in an Administrative Assistant Personal Statement

black pencil on ruled notepad beside white ceramic mug and gray laptop computer

For your statement to stand out, you must include some essential information. Here are some key details to include in an administrative assistant’s statement:

1. Relevant work experience

List any previous work experience relevant to the administrative assistant position you are applying for. This could include experience working in a similar role, handling office tasks, or using appropriate software or technologies.

2. Skills and Abilities

Highlight any skills and abilities that make you a strong candidate for the role. These could be proficiency in computer programs such as Microsoft Office, excellent communication skills, and the ability to multitask and prioritize tasks effectively.

3. Education and Relevant training

Include any relevant education or training you have received, such as a degree in business administration or a certificate in office management.

4. Personal qualities

In your statement, highlight any qualities that make you well-suited for the role of an administrative assistant. These could include strong attention to detail, a positive attitude, and working well in a team.

5. Career goals

Finally, include a brief statement about your career goals and how the role of an administrative assistant fits into your long-term plans.

How to Write an Administrative Assistant Personal Statement

Your statement should be written in a clear structure, with each section building on the point you made in the previous one. 

The following steps will guide your writing:

1. Begin with a Hook

Begin your statement with a brief statement that captures the reader’s attention. You may start by explaining why you are interested in the administrative assistant position and what makes you a strong candidate.

2. Highlight your relevant work experience

When listing your relevant work experience, include the names of the companies or organizations you worked. Also include your previous job titles, and a brief description of your responsibilities.

3. Mention your most unique skills and abilities

You might have several skills and abilities, but only mention those relevant to the administrative assistant position. Also include any skills that give you an edge over other job applicants, one that portrays your uniqueness. 

4. Highlight your personal qualities that make you stand out

This is where you sell yourself to the employer. Detail any unique qualities that will make you excel on the job. These may include strong attention to detail, a positive attitude, and working well in a team.

5.  Conclude

Bring your statement to a close by convincing the employer that you’re indeed the perfect fit for the job role. 

Administrative Assistant Personal Statement Examples

I am an experienced and organized administrative assistant passionate about using my unique skill set to provide exceptional service.

My career has been built on the commitment to providing excellent support services, which I have perfected through initiative and dedication. 

As a professional, I take pride in learning complex tasks while working efficiently under tight deadlines. I often display impressive problem-solving abilities by resolving issues related to day-to-day operations in a timely fashion. Additionally, I always strive to increase my productivity by exploring creative methods of executing my duties. 

My strong interpersonal skills allow me to interact easily with colleagues from diverse backgrounds and build meaningful relationships. Furthermore, I always ensure effective communication between all stakeholders, helping create a peaceful work environment. On top of that, I am skilled at negotiating favorable terms and achieving organizational objectives. 

Overall, my experiences and expertise make me an ideal candidate for any organization looking for competent and reliable administrative assistance.

I am an experienced and enthusiastic administrative assistant, passionate about utilizing my diverse skills to help organizations achieve their objectives. With my extensive knowledge, I juggle many tasks while working efficiently and effectively under pressure. I focus on delivering results on time with accuracy and attention to detail that is second to none. 

My technical proficiency includes computer use, data entry, record keeping, scheduling, filing, and other clerical duties. With these abilities and my commitment to learning new software applications, I offer a unique blend of energy and experience to any organization. 

Additionally, I strive to build strong relationships through my active communication skills and problem-solving abilities. I also have excellent interpersonal and organizational abilities.

I hope to be considered for this opportunity to serve as an administrative assistant in your organization.

I am an experienced and enthusiastic administrative assistant, eager to bring my organized and dedicated work ethic to any workplace. 

With a proven track record of handling clerical duties efficiently and accurately, I am confident I will become an essential part of your team. My drive is fueled by my creative problem-solving skills and willingness to take on complex tasks easily. 

Furthermore, I have excellent interpersonal relationship skills to collaborate effectively with colleagues while maintaining professionalism. I strive to improve processes within any organization and possess the organizational skills necessary for achieving streamlined operations. 

Additionally, I can easily prioritize tasks, reduce risks, and keep communication lines open between departments while maintaining confidentiality and topmost discretion. My dedication to superior customer service will be invaluable when interacting with clients or customers. 

Overall, I offer a unique combination of experience, energy, skill, and reliability that would make me an ideal addition to your office.

Administrative assistants are the backbone of every organization, as many things won’t function without them. When seeking the role of an administrative assistant, you must display your uniqueness. And capture the employer’s attention in a way no other person does.

A strong personal statement will set you apart from the competition. So it’s worth investing your time and effort to create a striking statement.

Writing an Administrative Assistant’s Personal Statement

Abir Ghenaiet

Abir is a data analyst and researcher. Among her interests are artificial intelligence, machine learning, and natural language processing. As a humanitarian and educator, she actively supports women in tech and promotes diversity.

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Making successful applications

Once you have successfully found a position you wish to apply for, you need to make sure your application does you justice and provides you with the best possible chance of getting an interview. This means reading the job description and person specification and taking time over your application demonstrating your skills and experience.

How good a match are you?

All employers will be judging how well your application matches the 'person specification' for the position you are applying for. The applicants who closely match the person specification will be the ones that are shortlisted for interview.

To stand the best chance of receiving an invitation is to demonstrate that you do have the skills and experience as stipulated within the person specification and provide clear examples within the supporting information section.

Never submit the same application form twice. Always adapt it to show how you meet the person specification of the particular post you are applying for.

Complete all the parts of the form

Read the instructions within the advertisement and application form very carefully and make sure that you complete all the sections of the application form. The information you give in the 'application for employment' section will be used to decide if you should be shortlisted for interview.

The 'personal information' and 'monitoring information' sections will not be used for shortlisting, but will be kept for administrative purposes only.

Provide good supporting information

The 'supporting information' section is your opportunity to sell yourself therefore make sure you use it to your advantage. You can include any information here that has not been covered elsewhere on the form. Demonstrate why you would be suitable and how you meet the person specification. You need to convince the recruiter that you have the required skills, knowledge and experience and that they should be inviting you for an interview.

You can include, among other things, details about:

  • your duties and responsibilities;
  • your skills, knowledge and/or experience which is relevant to the post;
  • identify any employment gaps;
  • voluntary work you have accomplished;
  • research, publication and/or presentation experience.

StandOut CV

NHS Admin CV example

Andrew Fennell photo

Can you offer administrative support to NHS staff, update patient records and deal with queries via phone and email?

If so, your skills could be in high demand right now as the NHS continues to hunt for passionate and talented workers.

But to get the job, you need to prove you’ve got what it takes with an impressive application and we can help you with that. Check out our detailed guide and NHS admin CV example below.

CV templates 

NHS Admin CV example

NHS Admin CV 1

This CV example showcases the optimal structure and format for your NHS Admin CV, providing a pleasant reading experience for busy recruiters.

It also demonstrates the skills, experience and qualifications you should emphasize in your own CV to increase your chances of landing job interviews.

CV builder

NHS Admin CV format and structure

If you focus purely on the written content of your CV but ignore the style and layout, your efforts could end up wasted.

No matter how suitable you are for the role, no recruiter wants to spend time squinting and trying to navigate a badly designed and disorganised CV.

Instead, make sure to organise your content into a simple structure and spend some time formatting it for ease of reading – it will ensure every recruiter and hiring manager can read your CV with ease.

How to write a CV

Tips for formatting your NHS Admin CV

  • Length: It’s essential to keep your CV concise, regardless of whether you have one year or thirty years of experience. Recruiters are frequently managing multiple roles and responsibilities and do not have the luxury of reading lengthy CVs. Therefore, limit your CV to two sides of A4. If you have little industry experience, one page is sufficient.
  • Readability : Recruiters appreciate CVs that they can quickly scan through without trouble. Ensure yours makes the cut by formatting your headings for attention (bold or coloured fonts should do the trick) and breaking up long paragraphs into smaller chunks or short, snappy bullet points.
  • Design & format: While it’s okay to add your own spin to your CV, avoid overdoing the design. If you go for something elaborate, you might end up frustrating recruiters who, above anything, value simplicity and clarity.
  • Photos: Don’t add profile photos to your CV unless you work in an industry or region which prefers to see them. Most employers in the UK will not need to see one.

Quick tip: Creating a professional CV style can be difficult and time-consuming when using Microsoft Word or Google Docs. To create a winning CV quickly, try our quick-and-easy CV Builder and use one of their eye-catching professional CV templates.

CV formatting tips

CV structure

When writing your CV , break up the content into the following key sections, to ensure it can be easily digested by busy recruiters and hiring managers:

  • Contact details – Always list these at the very top of your CV – you don’t want them to be missed!
  • Profile – An introductory paragraph, intended to grab recruiters attention and summarise your offering.
  • Work experience / career history – Working from your current role and working backwards, list your relevant work experience.
  • Education – Create a snappy summary of your education and qualifications.
  • Interest and hobbies – An optional section to document any hobbies that demonstrate transferable skills.

Now you understand the basic layout of a CV, here’s what you should include in each section of yours.

Contact Details

Contact details

Begin by sharing your contact details, so it’s easy for employers to give you a call. Keep to the basics, such as:

  • Mobile number
  • Email address – It should sound professional, with no slang or nicknames. Make a new one for your job applications if necessary.
  • Location – Simply share your vague location, for example ‘Manchester’, rather than a full address.
  • LinkedIn profile or portfolio URL – Remember to update them before you send your application.

NHS Admin CV Profile

Recruiters read through countless applications every day.

If they don’t find what they’re looking for quickly, they’ll simply move onto the next one.

That’s what makes your CV profile (or personal statement , if you’re an entry-level/graduate candidate) so important.

This short and snappy summary sits at the top of your CV, and should give a high-level overview of why you’re a good match for the job.

This way, you can ensure that busy recruiters see your suitability from the outset, and so, feel your CV is worth their time.

CV profile

How to write a good CV profile:

  • Make it short and sharp: The best CV profiles are short, sharp and highly relevant to the target role. For this reason, it’s best to write 3-4 lines of high-level information, as anything over might be missed.
  • Tailor it: If recruiters don’t see your suitability within a few seconds, they may close your CV straight away. Your CV profile should closely match the essential requirements listed in the job ad, so make sure to review them before you write it.
  • Don’t add an objective: Avoid discussing your career goals in your CV profile – if you think they’re necessary, briefly mention them in your cover letter instead.
  • Avoid generic phrases: Focus on fact, not fluff. Phrases like “Committed and enthusiastic thought-leader” and “Dynamic problem solver” might sound fancy, but they’ll do nothing for your application. Not only do they sound cheesy, but they have no substance – stick to real skills and facts

Example CV profile for an NHS Admin

What to include in your nhs admin cv profile.

  • Experience overview: To give employers an idea of your capabilities, show them your track record by giving an overview of the types of companies you have worked for in the past and the roles you have carried out for previous employers – but keep it high level and save the details for your experience section.
  • Targeted skills: Employers need to know what skills you can bring to their organisation, and ideally they want to see skills that match their job vacancy. So, research your target roles thoroughly and add the most important NHS Admin skills to your profile.
  • Important qualifications: Be sure to outline your relevant NHS Admin qualifications, so that anyone reading the CV can instantly see you are qualified for the jobs you are applying to.

Quick tip: If you are finding it difficult to write an attention-grabbing CV profile, choose from hundreds of pre-written profiles across all industries, and add one to your CV with one click in our quick-and-easy CV Builder . All profiles are written by recruitment experts and easily tailored to suit your unique skillset.

Core skills section

Underneath your profile, write a core skills section to make your most relevant skills jump off the page at readers.

It should be made up of 2-3 columns of bullet points of your relevant skills.

Before you do this, look over the job description and make a list of any specific skills, specialisms or knowledge required.

Then, make sure to use your findings in your list. This will paint you as the perfect match for the role.

Core skills section CV

Important skills for your NHS Admin CV

Electronic Health Records (EHR) Management – Using EHR systems to record and manage patient information, appointments, and medical records electronically.

Medical Terminology – Maintaining knowledge of medical terminology and coding, allowing for accurate understanding and interpretation of medical records and documents.

Appointment Scheduling – Efficiently managing patient appointments, ensuring proper allocation of resources and minimising wait times.

Billing and Coding – Maintaining competency in medical billing and coding processes, including knowledge of ICD-10 and CPT codes, to process insurance claims and invoices accurately.

Patient Registration – Accurately registering patients, verifying insurance information, and collecting necessary documentation for admissions.

Healthcare Compliance – Utilising knowledge of healthcare regulations and compliance standards, including data protection laws (e.g., GDPR), to ensure adherence to legal and ethical guidelines.

Microsoft Office Suite – Using Microsoft Office applications (Word, Excel, PowerPoint) for creating documents, spreadsheets, and presentations.

Telephone Etiquette – Answering phone calls, providing information, and directing inquiries to the appropriate departments.

Data Entry – Utilising fast and accurate data entry skills to input patient information, medical history, and billing details into electronic systems.

Medical Records Management – Maintaining and securely handling patient medical records, ensuring confidentiality and compliance with data protection laws.

Quick tip: Our quick-and-easy CV Builder has thousands of in-demand skills for all industries and professions, that can be added to your CV in seconds – This will save you time and ensure you get noticed by recruiters.

Work experience

Now it’s time to get stuck into your work experience, which should make up the bulk of your CV.

Begin with your current (or most recent) job, and work your way backwards.

If you’ve got too much experience to fit onto two pages, prioritise space for your most recent and relevant roles.

Work experience

Structuring each job

Lengthy, unbroken chunks of text is a recruiters worst nightmare, but your work experience section can easily end up looking like that if you are not careful.

To avoid this, use my tried-and-tested 3-step structure, as illustrated below:

Role descriptions

Start with a solid introduction to your role as a whole, in order to build some context.

Explain the nature of the organisation you worked for, the size of the team you were part of, who you reported to and what the overarching purpose of your job was.

Key responsibilities

Next, write up a punchy list of your daily duties and responsibilities, using bullet points.

Wherever you can, point out how you put your hard skills and knowledge to use – especially skills which are applicable to your target role.

Key achievements

Finish off by showcasing 1-3 key achievements made within the role.

This could be anything that had a positive effect on your company, clients or customers, such as saving time or money, receiving exemplary feedback or receiving an award.

Sample job description for NHS Admin CV

Enable the smooth functioning of clerical procedures and the delivery of healthcare services, for an organisation that offers a comprehensive range of mental health, learning disability, community, and addictions services to a population of 600K+ from Hull and the East Riding.

Key Responsibilities

  • Manage the reception area and waiting rooms to sustain a welcoming, clean, and organised settings.
  • Register new patients, update their information, and maintain accurate records in compliance with data protection laws.
  • Maintain EHRs and paper-based files, as well as schedule consultations and follow-up visits using relevant software or systems.
  • Coordinate tasks such as distributing educational materials, faxing, scanning, photocopying, and mailing correspondence.

Quick tip: Create impressive job descriptions easily in our quick-and-easy CV Builder by adding pre-written job phrases for every industry and career stage.

Education section

Next up, you should list your education and qualifications.

This can include your formal qualifications (a degree, A-Levels and GCSEs), as well as sector-specific NHS Admin qualifications and/or training.

While school leavers and recent grads should include a lot of detail here to make up for the lack of work experience, experienced candidates may benefit from a shorter education section, as your work experience section will be more important to recruiters.

Hobbies and interests

Although this is an optional section, it can be useful if your hobbies and interests will add further depth to your CV.

Interests which are related to the sector you are applying to, or which show transferable skills like leadership or teamwork, can worth listing.

On the other hand, generic hobbies like “going out with friends” won’t add any value to your application, so are best left off your CV.

Creating a strong NHS Admin CV requires a blend of punchy content, considered structure and format, and heavy tailoring.

By creating a punchy profile and core skills list, you’ll be able to hook recruiter’s attention and ensure your CV gets read.

Remember that research and relevance is the key to a good CV, so research your target roles before you start writing and pack your CV with relevant skills.

Best of luck with your next application!

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  • Making a Successful Application

Using the supporting information section to your best advantage

This section is critical to complete well. It’s your chance to really sell yourself as a suitable applicant and get that invitation to interview.

As an external applicant you have up to 1500 words for this section to persuade and influence the recruiting manager that you could do the job and that you deserve an interview.

So how do you do this?

By tailoring your application i.e., by matching your skills, knowledge, and experience to the job requirements. You need to connect your current and past work experience to the requirements of the role you are applying for. This means you can’t just cut and paste any old thing. You need to make it specific to the job in question.

In the Employment History section of your application, you will have listed your previous jobs and the main duties and responsibilities of each. This will have given you some ability to link your skill set with the job in question, by one job at a time. However, the Supporting Information section of your application is where you can sell yourself and really stand out from the crowd.

You have the freedom to organise this section how you want, so you can do this by grouping your skills and work experience into broader themes and strengths that match the job you are applying for.

Using bullet points and subheadings is good. Long paragraphs and essays are not so good. Make it as easy as possible for the recruiters to find the information you need and want them to see.

The critical thing to do here is to pay close attention to the requirements of the role you are applying for and give good examples of your achievements for each. Remember that now with NHS Jobs the shortlisting criteria are included with the advert. Recruiters will be scoring your application against these. So, make sure you cover these.

What makes a good example?

This will be covered in more detail in section 2 on Having a Successful Interview. A helpful framework to use here is the STAR example.

What is a STAR example?

STAR stands for:

  • S ituation or T ask – what was the context and what were you being asked to do
  • A ction – what you did to achieve this
  • R esult – what was the outcome or result, e.g., money or time saved, better customer service, patient care, staff morale etc

In a good STAR example, you address all three elements concisely by writing about your previous experience.

For example:

“At Acme Ltd, as Trainee Accountant, I was asked by my manager, towards year end, to make savings from the budget. This was crucial to the business as we were overspending. I set up a team involving key people from across the business, such as department heads. I asked people to share their ideas and we then prioritised the best ones. For example, I decided to change our electricity supplier to a lower tariff and reduced our stock levels by 10% which improved our working capital. Overall, I achieved £20k in savings, almost 3% of the budget, and we hit the year-end target. My manager was really pleased, and I got a letter of recognition from the Managing Director.”

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How To Write A Personal Statement For Your Next Job In Healthcare

personal statement for nhs admin job

  • Matt Farrah Nurses.co.uk Co-founder / Co-owner
  • Save for later

An excellent personal statement is the key to success in every healthcare job application you make and in this article we look at the steps to follow in order to create the ideal one.

personal statement for nhs admin job

If you’ve written a personal statement before for a previous job application or university course application, you can use ideas and themes from that but you can’t simply use the same one again.

A personal statement must be tailored for each situation, and when you’re applying for healthcare jobs you need to tailor it according to the person specification and job description of the vacancy you’re interested in.

Start with a brainstorm of ideas

If you try to sit down and write your personal statement from scratch by starting with the first sentence, you could find your finished personal statement has no coherence and does not follow a logical order.

By brainstorming your ideas first you can prioritise the points you want to make and assemble all the evidence you want to mention that will back up the claims you’re going to make.

In order to avoid repetition in your personal statement, pick out a couple of points you want to make in your opening statement that really establish you as a serious contender for the job; for example, your qualification or current employment.

Then move on to the centre section where you should elaborate on the all the reasons why you are perfect for the job! Use the person specification and job description from the vacancy advert as a reference and try to check off the points you’re making with the requirements of the employer.

Your closing section should summarise the main points you want the employer to remember you for, especially your professional expertise if you applying for a doctor job , dentist job or any other senior healthcare professional job.

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Put words around your ideas

As you begin to put your ideas into sentences, be mindful of the length of your personal statement. It’s easy to write too much, but you are more likely to be successful if you are succinct and coherent.

It’s essential as you’re writing that you use a variety of examples from your experience to illustrate each point you’re making because you want to demonstrate the range of your experience.

It will also help to make your personal statement as memorable as possible because the employer will have a really good insight into your history and how your experience can make you ideal for their job vacancy.

Proof-read and edit your personal statement several times

When you think you have your personal statement completed go back and proof read it to spot any spelling errors, and to check that the information you have given is accurate.

Your personal statement forms part of your job application so you can be sure that when you apply you are required to confirm all information is correct to the best of your knowledge.

Whether you’re an experienced healthcare professional in a particular field, or you’re applying for your first healthcare assistant job , the personal statement is an essential part of the job application.

It’s your only opportunity to talk directly to the employer before they decide whether or not you are suitable for the job and therefore should be offered an interview.

Try to imagine the questions they will be asking themselves when reading your personal statement and provide clear, concise answers to as many of those questions as you can anticipate.

Once your personal statement has secured you an interview, you'll be wanting advice on how to smash your interview, right? Take a look at how to successfully prepare for interviews in healthcare to find out how to do just that.

Looking for a job in medicine or health care? Next Steps... Create an account. We will help you build a CV as part of that process. This will get you ready to start searching for jobs.

About the author.

I believe people working in healthcare should be able to choose to enjoy work. That is, choose an employer who reflects their values and provides them with a sustainable career. This leads to better patient care, higher retention rates and happier working lives in this most important employment sector.

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Administrative Assistant Personal Statement

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Have you found your ideal admin job, but are struggling to write a great personal statement for your Administrative Assistant CV?

Personal statements are the perfect opportunity for you to show your potential employer what you’re all about and where your talents lie. We recommend using this short personal profile to promote your strengths, work experience and key skills.

Use this 100-150 words at the beginning of your CV to provide examples of how you match the job specifications and why you are perfect for this role.

If you are looking for further information and useful tips, then read our expert guide on  how to write a personal statement .

What to include in your administrative assistant personal statement

Why you are applying for the role:

  • Refer to the knowledge you have of the position to show awareness of the demands of the role.

Why you are applying for this specific role:

  • What is it that attracted you to this specific role?
  • Why do you want to work for this specific company?

Provide details about your education:

  • Provide a brief overview on your previous education (School/University/Higher Education Courses)

Your admin experience:

  • Where have you worked previously?
  • What were you required to do in your last role?
  • Did you have any additional responsibilities in your previous roles?

Your vision:

  • What are your career aspirations?
  • What are you hoping to achieve in this role?

Example Admin Assistant Personal Statement:

Organised and adaptable administrative assistant with four years’ experience working in various office environments. My attention to detail and excellent time management skills means that every task is completed efficiently and to the highest possible standard. I have a calm and patient disposition meaning that I am able to work effectively under pressure and focus on the task in hand. I am proficient working in a team, but also work well independently. In my previous role, I was responsible for providing administrative support to a large sales department reporting directly to the regional sales manager. To succeed in this role i had to be exceptionally organised and demonstrate strong communication skills. In my next role, I am looking to take on new challenges and additional responsibilities.

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MNHQ have commented on this thread

NHS job application, please tell me what you think of my Supporting Statement?

ALittleCrisp · 17/01/2019 11:49


I would change the wording of your first paragraph. Also you have repeated some words, so could either change these or delete. Also some spelling mistakes. If you have a person spec make sure you put them all in there.


there are too many "I"s, as in I can do X I can do Y. Instead try.. " IT skills include Microsoft Excel for widget purchasing management ..." sort of thing. Also include examples of your skills eh " I have familiarity with the cold fusion system of widget prdoduction ". Have a look at the essential skills , as NHS job ads usually have there skill sets specifically outlined see if you can demonstrate you have these skills, by describing your current skill set in relation to the essential/desired skill for the post. If you will be handling confidential information and know about data protection then mention that. Get rid of your opinion about women's right to use, you need to appear to be as impartial as possible.

First things first: sort out the spelling mistakes. I'd not shortlist you based on this. Print off on paper, read and edit then paste to the application. user of Microsoft Office: really how? Give specific examples - use excel to do X and word/PowerPoint for Y databases to input data anf capture information used for reports or something else excellent interpersonal skills, and adapt appropriately: Really? Add an example or 2 along the lines of When I worked in asda on the checkout or customer service desk I learned how to confidently and professionally interact with the public. Talk of how you developed skills with customers who came in with difficult queries (food had expired, tried to return an item we stopped selling 3 years ago, failed delivery coming up to Christmas - pick something relevant) Talk about having to understand policies and procedures for your past work and knowing when you seek advice. Appreciate how important it is to be accurate and take pride in this.


I was interviewing admin assistance for an NHS job yesterday (obviously in a different area). I think what you have is pretty good (certain better than many I saw yesterday). The only tweaks (beyond spelling errors) are that I would specifically state that you have admin experience (if you do) and what type/how long. I would also have a look on the trust's website to see if they have trust values and then I would describe yourself in a way that matches them (for example, say you are an honest person who wants the job so you have the opportunity to support people at a difficult time, or whatever).

Sorry just re read your post and have seen you have mentioned cofidentiality. It should be mentioned somewhere in the interview, the NHS are, rightfully, big on confidentiality.

Millie No worries, I wasn't sure what to put specifically. Each trust differs but my previous hospital had its own confidentiality rules and regulations, and each trust has its own 'Trust procedure'. It's further complicated by this not being a NHS setting. BPAS specially ask on the application 'are you aware this isn't an NHS organisation?'. They essentially just work alongside the NHS

I would maybe try and add in some examples, it's easy to say I work great as part of a team... how? When? Why? And don't open your statement with I feel this is a good progression. I feel, I believe should become I can I will I am! Be more confident, this is your chance to sell yourself!

My revised version from some advice given here is... I am applying for the position of Admin Assistant progressing to Client Care Coordinator because I feel it is where I would like to progress to within my NHS career. Working for BPAS is something extremely rewarding, it means providing accessible choices and support for women, something I view as a vital service. I have over 5 years experience in an administrative and patient focused setting. I am a proficient user of Microsoft Office, with a fast and accurate typing ability. I have experience of dealing with patients and clients in challenging situations, such as times of distress and upset. Due to the nature of my previous work, I am familiar with checking important documentation, ensuring confidentiality is kept at all times. I am experienced in telephone correspondence, reception procedures and cash handling. I have excellent interpersonal skills, and adapt appropriately. I am administratively competent with a keen eye for detail. I am friendly and approachable and a good team player. An example of this would be seeing colleagues are supported and offering assistance with tasks to ensure the team’s workload is complete. In addition to this, I work well equally as well independently by managing my own time and achieving set deadlines without prompting. Undoubtably, I am non judgemental and supportive. I practice upmost discretion and ensure strict confidentiality at all times. I have experience of dealing with highly confidential data, and I am familiar with data protection procedures. I am well presented, with a clear speaking voice and telephone manor. I am able to travel to additional sites, and work additional hours as required. Any vaccinations necessary for me to receive whilst working at BPAS are accepted.

"Get rid of your opinion about women's right to use, you need to appear to be as impartial as possible." Actually, while I agree that the OP's statement goes a little far in stating that she supports all women in choosing abortion without hesitation (BPAS as a service will want all women to make the right decision for them, which means that some women will continue with their pregnancy after the initial appointment, and others will continue on to have an abortion), the BPAS adverts all contain this: "The Small Print: All applicants must be pro-choice." So it is wise for the OP to make a pro-choice statement.

Loungle I don't see anything wrong with saying 'I support all women in choosing abortion without hesitation'. It's supporting a woman choosing abortion, without hesitation. If she decided a different choice, that's fine too. It's not saying I'd actively encourage abortion no matter the person or their wishes

It’s utmost not upmost. Telephone manner not manor. Although these little errors may seem trivial they make a bit of a mockery of your “keen eye for detail”!


You’ve changed, I am well presented, with a clear speaking voice and telephone mannor. to I am well presented, with a clear speaking voice and telephone manor. But it’s still wrong as it should be ‘manner’, I read a lot of NHS admin posts application forms and that would really jump out at me as a possible red flag as I’d understand a typo but not a complete mistake. I don’t like “well-presented” I’d change that to ‘ I appreciate the importance of a professional appearance’. The pro-choice thing seemed a bit OTT when I first read it but as a PP has pointed out it is seen as a requirement of the post but perhaps re-word as supporting women what ever they choose?

X post - sorry

Agree to many 'I'..starting your sentences. Also too many spelling errors, check and check again. I think as long as you have covered everything in the person specification in your letter, you should get an interview. I do think you need to give one or two examples as it does seem quite impersonal and I do not get a feel of you as a real person.

Practice should be practise

I am not involved in healthcare, but I do recruit regularly, so this might be helpful! Your statement reads well. A couple of minor comments:

  • Consider not opening with your microsoft experience, as this is probably one of the lowest level skills you are offering. Better to highlight the most tricky technical thing you have done, if technical skills are required. E.g. 'While working at .xxxx I quickly mastered several major updates for the payroll management systems, and this enabled me to train the rest of the team'.
  • Try to back up your statements with specific examples from your previous experience. [Obviously not here on mn!] e.g. change I have experience of dealing with patients and clients in challenging situations, such as times of distress and upset.
  • 'I support all women in choosing abortion without hesitation'. needs to be re-ordered. Maybe:

What a really helpful thread.

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Wow ! can you write my personal specification for me - I am really struggling!

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Creating the Perfect CV for NHS jobs

I know you must be excited about how to proceed now that you’ve completed a series of hurdles to get to where you are now. The next obstacle to face: getting a job. This is not an easy task. Sure, far be it from me to tell you that there are not thousands of job openings available and that the NHS is not hoping that many doctors apply, but there is one thing you must keep in mind- how you create a perfect CV for NHS jobs to present yourself is extremely important.

Table of Contents

Why do I need a CV for NHS jobs then?

So you may be asking yourself that already. Not every job advert asks for a CV, but some do, and there is no harm your keeping one handy just in case, especially if you get called in for a job interview, or an HR wants it for documentation.

Also going through this article you will find out what things makes a difference in your NHS jobs application. It can also help you populate answers in the online application form in your NHS jobs profile.

Different parts of the CV

Ensure your CV is professional, succinct, and well-laid out . The skeleton of your CV for NHS jobs will consist of:

  • The objective/ Profile
  • Your educational qualifications
  • Any training courses/certifications
  • Medical experience/jobs held
  • Research/ Audit/ Clinical governance done
  • Teaching experience
  • Management/leadership experience
  • Team working
  • Volunteer work/ Extracurricular experience
  • Linguistic qualifications

The list what I’ve made here is of my own making; feel free to work with the order you feel comfortable with. If you’ve noticed, you can fill a few of these headings with what you’ve put in your NHS jobs profile. The only difference is that there is no word limit here. Also, you might be wondering I don’t have this or that, what do I write here- no worries. I’ll cover everything to the best of my ability.

1. Header

Let’s start with the header. It is made up of-

It would be ideal to ensure you have a professional email, something preferably with your name in it rather than a ‘ fun ’ email. For instance, try for an email like [email protected] versus [email protected]. It would also be a good idea if you were to provide a local UK mobile number and address. Please ensure the address you provide can be proved by a tenancy agreement or a letter or a something to that extent as your employer may need it to be verified. If you can’t manage that, just give any address that you can prove (home address is absolutely okay).

2. Objective / Profile

Next is the objective . What you need to explain here is, briefly, what you’ve done so far (related work experience) and what you hope to do in the future, and why you are applying for this job; a summary, a quick look . For example,

“I have completed my internship training/worked as a medical officer/ [your post] for [duration] at [hospital name]. I rotated through various specialties/ worked in [this] department. Out of all these specialties/ During working there, I discovered my interest in [that] field because this offers [reason]. This is why I’m applying for this job. Being organised and working hard, I want to see myself as a better doctor in the years to come.”

Sharp. Simple. Short.

You will get to explain the whole thing in the following headings, but this introduction gives the reader a fair idea about you just at the start.

3. Educational Qualifications

Isn’t it just a boring table with columns and rows.

Yes and no. You will definitely put everything in your CV for NHS jobs in a table, but there are so many ways you can format it to stand out and get your information across. For example,

  • Make a border less table, everything looks well aligned minus the ugliness of the crowded lines.
  • Put the years you obtained your degrees in the first column rather than your degree or institution.
  • Bold the degree names, and write the institution’s name under that, and the year you obtained it in another column in the same row.

You can follow past to present or present to past. I personally think present to past is a better idea.

personal statement for nhs admin job

4. Training courses / Certifications

Same thing goes like educational qualifications. Make a table preferably as the same format as above.

There is always a debate about whether or not to attend any sort of a BLS course beforehand to bolster the CV for NHS jobs. One can argue that it is a waste, but I found more response in my interviews after doing one, and it only cost £35 to attend for a validity of one year. Follow this link to sign up for an  Adult Basic Life Support course . Courses like ILS/ALS/ALERT can be done after you’ve started working as many trusts cover the cost, but if you still wish to complete them, ensure they are ResusUK certified .

If you’re taking ALS soon, check out our post on how to prepare for ALS.

personal statement for nhs admin job

I have no certifications/training courses!

It’s completely fine. You can just drop this heading and move on to the next one.

5. Medical Experience

This is where you get the chance to explain at length what you told in your profile at the beginning. Here also you can take that present to past approach. Be sure you mention the following things:

  • The hospital that you’ve worked in
  • Duration of your job
  • Your job description there, i.e. what you did there. Make it a bulleted list. You can face a difficulty here sounding very repetitive with “I did that….”, “I followed up patients…”, “I performed these procedures…”. Try dropping the “I” here; “Admitted patients…”, “Performed this…”, “Communicated with people…”, “Helped junior colleagues…” – it tells the same story but comes across as more professional.

One job experience can follow another. Follow the same pattern of describing all your medical experiences in your CV for NHS jobs.

personal statement for nhs admin job

6. Research/ Audit/ Clinical governance experience

Again here, if you don’t have it, you don’t have it . Skip it. Yes, these make you a better candidate, but if you didn’t do it back when you had a chance to do it, what can you do now? You will have greater chances to involve yourself in these activities when you start working in the UK. Audits from back home will also be accepted. If you’re unsure on where to start, see our article on understanding audits and QIPs .

During the interview, if you are asked what do you think you need to improve about yourself? Or what do you think your shortcomings are? – you can just take this opportunity and say you need to take part in audits and research more.

I’ll advise you to read up about audit, research, clinical governance, and related topics and how it helps health care both clinically and non-clinically.

I would highly recommend purchasing and reading the book  Medical Interviews: A Comprehensive Guide to CT, ST & Registrar Interview Skills

7. Teaching Experience

If you have a formal teaching qualification you can mention here with the experience of teaching. But even your informal experience of teaching undergraduates during your ward rotations can also be also mentioned here. You should include when you taught and what you taught them. If it’s informal, there is obviously no proof, but you can still mention it here.

Your NHS jobs profile must have a paragraph there about this. Just work on that as there is no word limit now.

8. Management & Leadership Experience

Same as the NHS jobs profile. If you find it difficult how to write it, here are some tips:

You can give one or two example, elaborating-

  • The situation- what happened,
  • The task that needed to be done – the challenge,
  • What you did- your action that proves the point,
  • The response- the outcome of your action.

I’m sure if you’ve worked as a doctor anywhere, you can find multiple examples in your life. Just word it nicely and follow the above skeleton.

personal statement for nhs admin job

9. Team work experience

These actually create the bulk of your CV for NHS jobs. No, these aren’t NOT important. This, including management and teaching experience, paints a picture of how you are as an employee in the workplace.

Follow the same skeleton above to write one or two examples where you’ve showed you’re a good team player.

10. Volunteer work/ Extracurricular experience

If you don’t have it, you don’t have it.

Just make sure to follow the same format as you’ve explained your medical experience.

11. Languages

You know what languages you are fluent in. Also add languages where you have limited  to  moderate proficiency.

No, don’t talk about your football/basketball skills here. It’s nearly at the end of your CV, and to say it  bluntly , you need to sell yourself a bit further. The things that should populate your “Skills” heading are unknowingly given to you. The job description and person specification. Yes, that document has a list of skills that they want from you, it can be anything starting from good communication skills to being tech savvy. Read that and fill this section up accordingly.

If you don’t know where to find the job description and person specification please look here how to apply for jobs in the NHS , to see a breakdown of a job advert.

13. Interests

The final personal touch. Now, you can talk about football/ basketball/sports and all. Movies, music, dance, art & culture- anything that you are interested in or anything that relieves your stress- goes here.

Just a tip here, keep it short and professional. You’re not writing a letter to your friend or a dating profile.

personal statement for nhs admin job

14. References

Personally I don’t like the idea of writing all my reference details if not requested specifically, as those are privileged information among myself, my employer’s HR and my referees.

Just type “ Available upon request ”, which is more than enough. You can always email your referees’ details if they request it  later on.

personal statement for nhs admin job

To conclude

It wasn’t that complicated, was it?

The last tip, DO NOT send your CV in a doc/docx format, ALWAYS send it in a PDF format. Foxit reader or most of the readers have the option to make a new PDF from any word document. I personally use Nitro PDF to work with PDFs.

Now that you have a good CV, the only thing that remains is nailing the interview. Check out The Interview: Part 2 of 3 for an introduction to the common interview questions.

Frequently Asked Questions

How long my cv should be.

In NHS jobs online application, all the text boxes have work limit but when you are submitting one written like this, there is no limit. Make sure you keep it succinct.

What can I put on my CV to make it stand out?

Be yourself and write your own words. Don’t copy-paste of blindly write whatever you see on different blogs and Facebook posts. That’s a sure way that your CV will look like someone elses’s. Follow different structures and fill those by your own words. Use spell and grammar checking software.

What should not be included in your CV?

We have seen people write how backward and underdeveloped their country’s healthcare system is and how great UK healthcare is in their supporting information.  Completely unnecessary . Also talking about personal circumstances and struggles in life should also not come up in your job application. We have painfully read some supporting information where IMGs are practically begging for a job.  Very unprofessional .

Can I get your CV template?

No. That is how your CV will be like hundreds others. Follow the headlines in this article and write a few words to a few paragraphs under each title.  There you go,  you have a template now.

NHS Jobs Profile Review & Recommendations

Dr Ibreez and Dr Ibrahim runs personalized sessions to guide you on updating your NHS jobs profile and gives you tips and advice on job application

personal statement for nhs admin job

Related Articles

How to Apply for Jobs in the NHS

How to Apply for Jobs in the NHS

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NHS England. NHS long term workforce plan. 2023. https://tinyurl.com/muw8c9aw (accessed 3 October 2023)

Nursing and Midwifery Council. Standards of proficiency for nursing associates. 2018. https://tinyurl.com/45pc95ve (accessed 3 October 2023)

Creating an effective personal statement for RNAs

Director of Nurse Education, School of Life and Health Sciences, University of Roehampton

View articles · Email Jo

personal statement for nhs admin job

Organisations are starting to redesign services to meet the changing health needs of the local community and align with the NHS Long Term Workforce Plan ( NHS England, 2023 ). These changes are creating new roles within a variety of settings, opening up the job market for the registered nursing associate (RNA). Applying for a new job can be a daunting and competitive process; standing out from the crowd is an essential criterion for success. When marketing yourself to potential employers, it is important to demonstrate that you have the qualities, skills and attributes they require, to convince them that you are the best person for the job.

Do your research

In the first instance when considering a new job, it is important to be sure it is what you want and where you want to work. If it is with a new employer, do your research: find out about its values and culture. As a health or social care provider, review its most recent Care Quality Commission report; review the latest news and developments shared on both its website and social media platforms. This will not only give an insight into it as a potential employer but also help with tailoring your personal statement and preparing for interview. More specifically, when considering the role, consider the job description and the person specification – is it clear what the role involves and what skills are required to undertake the role?

Adverts often include a contact person for an informal discussion; this is a great opportunity to interview them as a potential employer and get answers to questions about the organisation or the role. As an RNA, enquire about RNA roles in other departments and see how the role is being used across the organisation; it may even be possible to speak with an RNA already in post.

Applying for a role

The application form will consist of standard questions on previous employment and education. It is the personal statement section that provides the opportunity to showcase your skills and experience and to explain why you are the best candidate for the role. It is important to keep it concise and focused on the requirements of the role and to highlight how your skills and experience match these requirements.

Throughout the personal statement, reference should be made to the requirements of the job description and the personal specification. Take words and phrases from these to make it easier for the employer to see clearly how you are demonstrating the requirements of the role. Highlight your achievements and provide examples of how you have added value to previous roles. Use specific, measurable examples that demonstrate your skills and experience.

When looking to demonstrate performance in relation to professional practice, reflect on your previous studies, current and previous practice and the Nursing and Midwifery Council (NMC) Standards of Proficiency for Nursing Associates ( NMC, 2018 ). By taking the time to reflect, you will naturally start to realise the skills and qualities you possess and identify examples that can be quoted to support a claim that you have the experience or skills required.

‘Examples of how you have used your teamwork and collaborative skills could include taking the lead in a project or activity, resolving conflicts, or encouraging others to achieve a common goal’

Demonstrate your skills

Some of the skills you will identify will be specific; for example, recording 12-lead ECGs if working in a cardiology department. However, other skills will be non-specific; these are equally important and often referred to as transferable skills.

Transferable skills are identified within the NMC standards for RNAs ( NMC, 2018 ) but can often be overlooked by people focusing on practical skills. The modern job market values individuals who can adapt to changing circumstances and continuously learn and develop. The journey from health or social care support worker to RNA will have supported this development. As an RNA, the journey through academia will have exposed you to various subjects, teaching methods, and learning environments, developing your ability to adapt and acquire transferable skills.

Whether through considering case studies, research projects or practical assignments, you will have encountered and resolved various challenges, therefore developing strong problem-solving abilities. Providing examples will demonstrate analytical thinking and the ability to consider creative solutions. These could include an instance where you identified a problem, developed a strategy, and implemented it effectively within your practice or your studies. Linked to this may be how you have honed your teamwork and collaborative skills through completing group projects on your academic journey.

Many job roles within health and social care require employees to work effectively in teams. Examples of how you have developed and used your teamwork and collaborative skills could include taking the lead in a project or activity, resolving conflicts, or encouraging others to achieve a common goal.

Demonstrating excellent organisational and time management skills will strengthen the examples of transferable skills already identified. During your studies, you would have balanced multiple assignments, exams, and extracurricular activities simultaneously. In addition, if you completed your Nursing Associate Foundation Degree as an apprentice you would have been working at the same time as studying. Ensure you identify instances where you have effectively managed your time and prioritised tasks to achieve desired outcomes. These examples will demonstrate your ability to meet deadlines and handle the demands of a professional role.

Underpinning all of this is demonstrating your ability to communicate effectively and professionally. Communication skills will clearly be shown through the personal statement, not only via the examples used for all the other transferable skills but also in the presentation of the personal statement. Ensure that what has been written is presented in a professional manner in the chosen writing style and terminology used, that there is clarity of thought and proofreading has been employed.

Submitting your application

The last stage in the application process is the submission of the application. Different organisations use different approaches to this, so ensure you have checked the closing date and time and that you have left yourself sufficient time to make the application. Make sure you keep a copy of what you have written; this will be useful when preparing for interview. Interviewers may want to explore the examples you have given with you, and it is helpful if you can remember what you wrote.

A strategic approach

Selling yourself via your application and, more specifically, your personal statement involves strategically highlighting the skills you have acquired through your academic and professional journey. Research the organisation and the role, communicate clearly, demonstrate problem-solving abilities, emphasise adaptability, showcase teamwork skills, discuss time management, and express your passion.

By effectively communicating how your values and skills align with the department's needs, you can leave a lasting impression and increase your chances of securing the job. Box 1 provides some top tips on writing your personal statement. Remember, an application is not just an assessment of your qualifications, it is also an opportunity to showcase your unique strengths and potential contribution.

Box 1.Personal statement top tips

  • Tailor your personal statement to the job description
  • Think about transferable skills, not just practical ones
  • Use active words to give impact
  • Give examples, not just sweeping statements
  • Highlight positive things that only you can bring
  • Proofread for errors, clarity and fluency


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    Different parts of the CV. Ensure your CV is professional, succinct, and well-laid out. The skeleton of your CV for NHS jobs will consist of: A header. The objective/ Profile. Your educational qualifications. Any training courses/certifications. Medical experience/jobs held. Research/ Audit/ Clinical governance done.

  21. Personal Statement For Nhs Receptionist

    Download the Microsoft Word version of this personal statement above. NHS Application …. In very simple terms. the job of an NHS Receptionist is to manage the greeting and scheduling of visitors to the hospital. answer and deal with phone calls/appointments. maintain a clear line of communication with doctors and other staff at the hospital ...

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    The application form will consist of standard questions on previous employment and education. It is the personal statement section that provides the opportunity to showcase your skills and experience and to explain why you are the best candidate for the role. It is important to keep it concise and focused on the requirements of the role and to ...