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How to Write a Market Analysis for a Business Plan

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A lot of preparation goes into starting a business before you can open your doors to the public or launch your online store. One of your first steps should be to write a business plan . A business plan will serve as your roadmap when building your business.

Within your business plan, there’s an important section you should pay careful attention to: your market analysis. Your market analysis helps you understand your target market and how you can thrive within it.

Simply put, your market analysis shows that you’ve done your research. It also contributes to your marketing strategy by defining your target customer and researching their buying habits. Overall, a market analysis will yield invaluable data if you have limited knowledge about your market, the market has fierce competition, and if you require a business loan. In this guide, we'll explore how to conduct your own market analysis.

How to conduct a market analysis: A step-by-step guide

In your market analysis, you can expect to cover the following:

Industry outlook

Target market

Market value

Competition

Barriers to entry

Let’s dive into an in-depth look into each section:

Step 1: Define your objective

Before you begin your market analysis, it’s important to define your objective for writing a market analysis. Are you writing it for internal purposes or for external purposes?

If you were doing a market analysis for internal purposes, you might be brainstorming new products to launch or adjusting your marketing tactics. An example of an external purpose might be that you need a market analysis to get approved for a business loan .

The comprehensiveness of your market analysis will depend on your objective. If you’re preparing for a new product launch, you might focus more heavily on researching the competition. A market analysis for a loan approval would require heavy data and research into market size and growth, share potential, and pricing.

Step 2: Provide an industry outlook

An industry outlook is a general direction of where your industry is heading. Lenders want to know whether you’re targeting a growing industry or declining industry. For example, if you’re looking to sell VCRs in 2020, it’s unlikely that your business will succeed.

Starting your market analysis with an industry outlook offers a preliminary view of the market and what to expect in your market analysis. When writing this section, you'll want to include:

Market size

Are you chasing big markets or are you targeting very niche markets? If you’re targeting a niche market, are there enough customers to support your business and buy your product?

Product life cycle

If you develop a product, what will its life cycle look like? Lenders want an overview of how your product will come into fruition after it’s developed and launched. In this section, you can discuss your product’s:

Research and development

Projected growth

How do you see your company performing over time? Calculating your year-over-year growth will help you and lenders see how your business has grown thus far. Calculating your projected growth shows how your business will fare in future projected market conditions.

Step 3: Determine your target market

This section of your market analysis is dedicated to your potential customer. Who is your ideal target customer? How can you cater your product to serve them specifically?

Don’t make the mistake of wanting to sell your product to everybody. Your target customer should be specific. For example, if you’re selling mittens, you wouldn’t want to market to warmer climates like Hawaii. You should target customers who live in colder regions. The more nuanced your target market is, the more information you’ll have to inform your business and marketing strategy.

With that in mind, your target market section should include the following points:

Demographics

This is where you leave nothing to mystery about your ideal customer. You want to know every aspect of your customer so you can best serve them. Dedicate time to researching the following demographics:

Income level

Create a customer persona

Creating a customer persona can help you better understand your customer. It can be easier to market to a person than data on paper. You can give this persona a name, background, and job. Mold this persona into your target customer.

What are your customer’s pain points? How do these pain points influence how they buy products? What matters most to them? Why do they choose one brand over another?

Research and supporting material

Information without data are just claims. To add credibility to your market analysis, you need to include data. Some methods for collecting data include:

Target group surveys

Focus groups

Reading reviews

Feedback surveys

You can also consult resources online. For example, the U.S. Census Bureau can help you find demographics in calculating your market share. The U.S. Department of Commerce and the U.S. Small Business Administration also offer general data that can help you research your target industry.

Step 4: Calculate market value

You can use either top-down analysis or bottom-up analysis to calculate an estimate of your market value.

A top-down analysis tends to be the easier option of the two. It requires for you to calculate the entire market and then estimate how much of a share you expect your business to get. For example, let’s assume your target market consists of 100,000 people. If you’re optimistic and manage to get 1% of that market, you can expect to make 1,000 sales.

A bottom-up analysis is more data-driven and requires more research. You calculate the individual factors of your business and then estimate how high you can scale them to arrive at a projected market share. Some factors to consider when doing a bottom-up analysis include:

Where products are sold

Who your competition is

The price per unit

How many consumers you expect to reach

The average amount a customer would buy over time

While a bottom-up analysis requires more data than a top-down analysis, you can usually arrive at a more accurate calculation.

Step 5: Get to know your competition

Before you start a business, you need to research the level of competition within your market. Are there certain companies getting the lion’s share of the market? How can you position yourself to stand out from the competition?

There are two types of competitors that you should be aware of: direct competitors and indirect competitors.

Direct competitors are other businesses who sell the same product as you. If you and the company across town both sell apples, you are direct competitors.

An indirect competitor sells a different but similar product to yours. If that company across town sells oranges instead, they are an indirect competitor. Apples and oranges are different but they still target a similar market: people who eat fruits.

Also, here are some questions you want to answer when writing this section of your market analysis:

What are your competitor’s strengths?

What are your competitor’s weaknesses?

How can you cover your competitor’s weaknesses in your own business?

How can you solve the same problems better or differently than your competitors?

How can you leverage technology to better serve your customers?

How big of a threat are your competitors if you open your business?

Step 6: Identify your barriers

Writing a market analysis can help you identify some glaring barriers to starting your business. Researching these barriers will help you avoid any costly legal or business mistakes down the line. Some entry barriers to address in your marketing analysis include:

Technology: How rapid is technology advancing and can it render your product obsolete within the next five years?

Branding: You need to establish your brand identity to stand out in a saturated market.

Cost of entry: Startup costs, like renting a space and hiring employees, are expensive. Also, specialty equipment often comes with hefty price tags. (Consider researching equipment financing to help finance these purchases.)

Location: You need to secure a prime location if you’re opening a physical store.

Competition: A market with fierce competition can be a steep uphill battle (like attempting to go toe-to-toe with Apple or Amazon).

Step 7: Know the regulations

When starting a business, it’s your responsibility to research governmental and state business regulations within your market. Some regulations to keep in mind include (but aren’t limited to):

Employment and labor laws

Advertising

Environmental regulations

If you’re a newer entrepreneur and this is your first business, this part can be daunting so you might want to consult with a business attorney. A legal professional will help you identify the legal requirements specific to your business. You can also check online legal help sites like LegalZoom or Rocket Lawyer.

Tips when writing your market analysis

We wouldn’t be surprised if you feel overwhelmed by the sheer volume of information needed in a market analysis. Keep in mind, though, this research is key to launching a successful business. You don’t want to cut corners, but here are a few tips to help you out when writing your market analysis:

Use visual aids

Nobody likes 30 pages of nothing but text. Using visual aids can break up those text blocks, making your market analysis more visually appealing. When discussing statistics and metrics, charts and graphs will help you better communicate your data.

Include a summary

If you’ve ever read an article from an academic journal, you’ll notice that writers include an abstract that offers the reader a preview.

Use this same tactic when writing your market analysis. It will prime the reader of your market highlights before they dive into the hard data.

Get to the point

It’s better to keep your market analysis concise than to stuff it with fluff and repetition. You’ll want to present your data, analyze it, and then tie it back into how your business can thrive within your target market.

Revisit your market analysis regularly

Markets are always changing and it's important that your business changes with your target market. Revisiting your market analysis ensures that your business operations align with changing market conditions. The best businesses are the ones that can adapt.

Why should you write a market analysis?

Your market analysis helps you look at factors within your market to determine if it’s a good fit for your business model. A market analysis will help you:

1. Learn how to analyze the market need

Markets are always shifting and it’s a good idea to identify current and projected market conditions. These trends will help you understand the size of your market and whether there are paying customers waiting for you. Doing a market analysis helps you confirm that your target market is a lucrative market.

2. Learn about your customers

The best way to serve your customer is to understand them. A market analysis will examine your customer’s buying habits, pain points, and desires. This information will aid you in developing a business that addresses those points.

3. Get approved for a business loan

Starting a business, especially if it’s your first one, requires startup funding. A good first step is to apply for a business loan with your bank or other financial institution.

A thorough market analysis shows that you’re professional, prepared, and worth the investment from lenders. This preparation inspires confidence within the lender that you can build a business and repay the loan.

4. Beat the competition

Your research will offer valuable insight and certain advantages that the competition might not have. For example, thoroughly understanding your customer’s pain points and desires will help you develop a superior product or service than your competitors. If your business is already up and running, an updated market analysis can upgrade your marketing strategy or help you launch a new product.

Final thoughts

There is a saying that the first step to cutting down a tree is to sharpen an axe. In other words, preparation is the key to success. In business, preparation increases the chances that your business will succeed, even in a competitive market.

The market analysis section of your business plan separates the entrepreneurs who have done their homework from those who haven’t. Now that you’ve learned how to write a market analysis, it’s time for you to sharpen your axe and grow a successful business. And keep in mind, if you need help crafting your business plan, you can always turn to business plan software or a free template to help you stay organized.

This article originally appeared on JustBusiness, a subsidiary of NerdWallet.

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How to Write a Business Plan: Target Market Analysis

The Business Plan and the Importance of Defining Your Target Market

Susan Ward wrote about small businesses for The Balance for 18 years. She has run an IT consulting firm and designed and presented courses on how to promote small businesses.

Conducting a Market Analysis

Polling your target market, writing the market analysis, online tools for market research, u.s. online market research sources, canadian online market research, local sources of market research, doing your own market research.

 Creative Commons CC0

The market analysis is basically the target market section of your business plan . It is a thorough examination of the ideal people to whom you intend to sell your products or services.  

Even if you intend on selling a product or service only in your community, you won't be selling that service to everyone who lives there. Knowing exactly what type(s) of people might be interested in buying your product or service and how many of them reside in your projected area or region is fundamental in creating your market analysis.

Once target market data has been established, you'll also work on sales projections within specific time frames, as well as how prospective sales might be affected by trends and policies.

Research is key and cornerstone of any solid  business plan .

Don't Skip This Step!

Don't skip market research; otherwise, you could end up starting a business that doesn't have a paying market.

Use these general terms as linchpins in research data for the market analysis section of your business plan, and to identify your target market:

But don't stop here. To succinctly define your target market, poll or survey members of your prospective clients or customers to ask specific questions directly related to your products or services. For instance, if you plan to sell computer-related services, ask questions relating to the number of computing devices your prospective customers own and how often they require servicing. If you plan on selling garden furniture and accessories, ask what kinds of garden furniture or accessories your potential customers have bought in the past, how often, and what they expect to buy within the next one, three, and five years.

Answers to these and other questions related to your market are to help you understand your market potential.

The goal of the information you collect is to help you project how much of your product or service you'll be able to sell. Review these important questions you need to try to answer using the data you collect:

• What proportion of your target market has used a product similar to yours before?
• How much of your product or service might your target market buy? (Estimate this in gross sales and/or in units of product/service sold.)
• What proportion of your target market might be repeat customers?
• How might your target market be affected by demographic shifts?
• How might your target market be affected by economic events (e.g. a local mill closing or a big-box retailer opening locally)?
• How might your target market be affected by larger socio-economic trends?
• How might your target market be affected by government policies (e.g. new bylaws or changes in taxes)?

One purpose of the market analysis is to ensure you have a viable business idea.

Find Your Buying Market

Use your market research to make sure people don't just like your business idea, but they're also willing to pay for it.

If you have information suggesting that you have a large enough market to sustain your business goals, write the market analysis in the form of several short paragraphs using appropriate headings for each. If you have several target markets, you may want to number each. 

Sections of your market analysis should include:

• Industry Description and Outlook
• Target Market
• Market Research Results
• Competitive Analysis

Remember to properly cite your sources of information within the body of your market analysis as you write it. You and other readers of your business plan, such as potential investors, will need to know the sources of the statistics or opinions that you've gathered.

There are several online resources to learn if your business idea is something worth pursing, including:

• Keyword searches can give you an overall sense of potential demand for your product or service based on the number of searches.
• Google Trends analysis can tell you how the number of searches has changed over time.
• Social media campaigns can give you an indication of the potential customer interest in your business idea.

The U.S. Small Business Administration (SBA) has information on doing your market research and analysis , as well as a list of free small business data and trends resources you can use to conduct your research. Consider these sources for data collection:

• SBA  Business Data and Statistics  
• The U.S. Census Bureau maintains a huge database of demographic information that is searchable by state, county, city/town, or zip code using its census data tool . Community, housing, economic, and population surveys are also available.
• The U.S. Department of Commerce Bureau of Economic Analysis (BEA) has extensive statistics on the economy including consumer income/spending/consumption, business activity, GDP, and more, all of which are searchable by location.

The Government of Canada offers a guide on doing market research and tips for understanding the data you collect. Canadian data resources include:

• Statistics Canada  offers demographic and economic data.
• The  Business Development Bank of Canada (BDC)  offers market research and consulting with industry experts.
• The Canada Business Network provides business information to entrepreneurs by province/territory, including market research data.

There are also a great many local resources for building target market information to explore, including:

• Local library
• Local Chamber of Commerce
• Board of Trade
• Economic Development Centre
• Local government agent's office
• Provincial business ministry
• Local phone book

All of these will have information helpful in defining your target market and providing insights into trends.

The above resources are secondary sources of information, in which others have collected and compiled the data. To get specific information about your business, consider conducting your own market research . For instance, you might want to design a questionnaire and survey your target market to learn more about their habits and preferences relating to your product or service.

Market research is time-consuming but is an important step in affording your business plan validity. If you don't have the time or the research skills to thoroughly define your target market yourself, hiring a person or firm to do the research for you can be a wise investment.​

Small Business Administration. " Market Research and Competitive Analysis. " Accessed Jan. 13, 2020.

How to Write the Market Analysis Section of a Business Plan

Written by Dave Lavinsky

What is the Market Analysis in a Business Plan?

The market analysis section of your business plan is where you discuss the size of the market in which you’re competing and market trends that might affect your future potential such as economic, political, social and/or technological shifts.

This helps you and readers understand if your market is big enough to support your business’ growth, and whether future conditions will help or hurt your business. For example, stating that your market size is $56 billion, has been growing by 10% for the last 10 years, and that trends are expected to further increase the market size bodes well for your company’s success.

Download our Ultimate Business Plan Template here

What Should a Market Analysis Include?

You’ll want to address these issues in your market analysis:

• Size of Industry – How big is the overall industry?
• Projected Growth Rate of Industry – Is the industry growing or shrinking? How fast?
• Target Market – Who are you targeting with this product or service?
• Competition – How many businesses are currently in the same industry?

Learn how to write the full market analysis below.

How to Write a Market Analysis

Here’s how to write the market analysis section of a business plan.

• Describe each industry that you are competing in or will be targeting.
• Identify direct competition, but don’t forget about indirect competition – this may include companies selling different products to the same potential customer segments.
• Highlight strengths and weaknesses for both direct and indirect competitors, along with how your company stacks up against them based on what makes your company uniquely positioned to succeed.
• Include specific data, statistics, graphs, or charts if possible to make the market analysis more convincing to investors or lenders.

    Finish Your Business Plan Today!

Industry overview.

In your industry overview, you will define the market in which you are competing (e.g., restaurant, medical devices, etc.).

You will then detail the sub-segment or niche of that market if applicable (e.g., within restaurants there are fast food restaurants, fine dining, etc.).

Next, you will describe the key characteristics of your industry. For example, discuss how big the market is in terms of units and revenues. Let the reader know if the market is growing or declining (and at what rate), and what key industry trends are facing your market.

Use third-party market research as much as possible to validate the discussion of your industry.

Here is a list of additional items you may analyze for a complete industry overview:

• An overview of the current state of the industry . How big is it, how much does it produce or sell? What are its key differentiators from competitors? What is its target customer base like – demographic information and psychographics? How has the industry performed over time (global, domestic)?
• Analyze the macro-economic factors impacting your industry . This includes items such as economic growth opportunities, inflation, exchange rates, interest rates, labor market trends, and technological improvements. You want to make sure that all of these are trending in a positive direction for you while also being realistic about them. For example, if the economy is in shambles you might want to wait before entering the particular market.
• Analyze the political factors impacting your industry . This is an often-overlooked section of any business plan, but it can be important depending on what type of company you are starting. If you’re in a highly regulated industry (such as medical devices), this is something that you’ll want to include.
• Analyze the social factors impacting your industry . This includes analyzing society’s interest in your product or service, historical trends in buying patterns in your industry, and any effects on the industry due to changes in culture. For example, if there is a growing counter-culture trend against big oil companies you might want to position yourself differently than a company in this industry.
• Analyze the technological factors impacting your industry . This includes analyzing new technologies being developed in software, hardware, or applications that can be used to improve your product or service. It also includes emerging consumer trends and will be highly dependent on your business type. In a technology-related venture, you would analyze how these changes are impacting consumers. For an educational-related venture, you would analyze how these changes are impacting students, teachers, and/or administrators.

For each of these items, you want to provide some detail about them including their current state as well as what external factors have played a role in the recent past. You can also include many other important factors if they apply to your business including demographic trends, legal issues, environmental concerns, and sustainability issues.

When you are done analyzing all of these factors, wrap it up by summing them up in a statement that includes your view on the future of the industry. This should be positive to attract investors, potential customers, and partners.

If you’re having trouble thinking about all of these factors then it might be helpful to first develop a SWOT analysis for your business.

Once you have an understanding of the market, you’ll need to think about how you will position yourself within that potential market.

Picking Your Niche

You want to think about how large your market is for this venture. You also want to consider whether you’d like to pick a niche within the overall industry or launch yourself into the mainstream.

If you have an innovative product it can be easier to enter the mainstream market – but at the same time, you might face some additional competition if there are similar products available.

You can choose to specialize in a niche market where you’ll face less competition – but might be able to sell your services at a higher price point (this could make it easier for you to get potential customers).

Of course, if your product or service is unique then there should be no competition. But, what happens if it isn’t unique? Will you be able to differentiate yourself enough to create a competitive advantage or edge?

If you are planning on entering the mainstream market, think about whether there are different sub-niches within your specific market. For example, within the technology industry, you can choose to specialize in laptops or smartphones or tablets, or other categories. While it will be more difficult to be unique in a mainstream market, you will still be able to focus on one type or category of products.

How Will You Stand Out?

Many companies are able to stand out – whether by offering a product that is unique or by marketing their products in a way that consumers notice. For example, Steve Jobs was able to take a business idea like the iPhone and make it into something that people talked about (while competitors struggled to play catch up).

You want your venture to stand out – whether with an innovative product or service or through marketing strategies. This might include a unique brand, name, or logo. It might also include packaging that stands out from competitors.

Write down how you will achieve this goal of standing out in the marketplace. If it’s a product, then what features do you have that other products don’t? If it’s a service, then what is it about this service that will make people want to use your company rather than your competition?

You also need to think about marketing. How are you going to promote yourself or sell your product or service? You’ll need a marketing plan for this – which might include writing copy, creating an advertisement, setting up a website, and several other activities. This should include a description of each of these strategies.

If you’re struggling with the details of any of these sections, it might be helpful to research what other companies in your market are doing and how they’ve been successful. You can use this business information to inform your own strategies and plans.

Relevant Market Size & Competition

In the second stage of your analysis, you must determine the size and competition in your specific market.

Target Market Section

Your company’s relevant market size is the amount of money it could make each year if it owned a complete market share.

It’s simple.

To begin, estimate how many consumers you expect to be interested in purchasing your products or services each year.

To generate a more precise estimate, enter the monetary amount these potential customers may be ready to spend on your goods or services each year.

The size of your market is the product of these two figures. Calculate this market value here so that your readers can see how big your market opportunity is (particularly if you are seeking debt or equity funding).

You’ll also want to include an analysis of your market conditions. Is this a growing or declining market? How fast is it growing (or declining)? What are the general trends in the market? How has your market shifted over time?

Include all of this information in your own business plan to give your readers a clear understanding of the market landscape you’re competing in.

The Competition

Next, you’ll need to create a comprehensive list of the competitors in your market. This competitive analysis includes:

• Direct Competitors – Companies that offer a similar product or service
• Indirect Competitors – Companies that sell products or services that are complementary to yours but not directly related

To show how large each competitor is, you can use metrics such as revenue, employees, number of locations, etc. If you have limited information about the company on hand then you may want to do some additional research or contact them directly for more information. You should also include their website so readers can learn more if they desire (along with social media profiles).

Once you complete this list, take a step back and try to determine how much market share each competitor has. You can use different methods to do this such as market research, surveys, or conduct focus groups or interviews with target customers.

You should also take into account the barriers to entry that exist in your market. What would it take for a new company to enter the market and start competing with you? This could be anything from capital requirements to licensing and permits.

When you have all of this information, you’ll want to create a table like the one below:

Once you have this data, you can start developing strategies to compete with the other companies which will be used again later to help you develop your marketing strategy and plan. 

Writing a Market Analysis Tips

• Include an explanation of how you determined the size of the market and how much share competitors have.
• Include tables like the one above that show competitor size, barriers to entry, etc.
• Decide where you’re going to place this section in your business plan – before or after your SWOT analysis. You can use other sections as well such as your company summary or product/service description. Make sure you consider which information should come first for the reader to make the most sense.
• Brainstorm how you’re going to stand out in this competitive market.

Formatting the Market Analysis Section of Your Business Plan

Now that you understand the different components of the market analysis, let’s take a look at how you should structure this section in your business plan.

Your market analysis should be divided into two sections: the industry overview and market size & competition.

Each section should include detailed information about the topic and supporting evidence to back up your claims.

You’ll also want to make sure that all of your data is up-to-date. Be sure to include the date of the analysis in your business plan so readers know when it was conducted and if there have been any major changes since then.

In addition, you should also provide a short summary of what this section covers at the beginning of each paragraph or page. You can do this by using a title such as “Industry Overview” or another descriptive phrase that is easy to follow.

As with all sections in a business plan, make sure your market analysis is concise and includes only the most relevant information to keep your audience engaged until they reach your conclusion.

A strong market analysis can give your company a competitive edge over other businesses in its industry, which is why it’s essential to include this section in your business plan. By providing detailed information about the market you’re competing in, you can show your readers that you understand the industry and know how to capitalize on current and future trends.

Business Plan Market Analysis Examples

The following are examples of how to write the market analysis section of a business plan:

Business Plan Market Analysis Example #1 – Hosmer Sunglasses, a sunglasses manufacturer based in California

According to the Sunglass Association of America, the retail sales volume of Plano (non-prescription) sunglasses, clip-on sunglasses, and children’s sunglasses (hereinafter collectively referred to as “Sunwear”) totaled $2.9 billion last year. Premium-priced sunglasses are driving the Plano Sunwear market. Plano sunglasses priced at $100 or more accounted for more than 49% of all Sunwear sales among independent retail locations last year. 

The Sunglass Association of America has projected that the dollar volume for retail sales of Plano Sunwear will grow 1.7% next year. Plano sunglass vendors are also bullish about sales in this year and beyond as a result of the growth of technology, particularly the growth of laser surgery and e-commerce.

Business Plan Market Analysis Example #2 – Nailed It!, a family-owned restaurant in Omaha, NE

According to the Nebraska Restaurant Association, last year total restaurant sales in Nebraska grew by 4.3%, reaching a record high of $2.8 billion. Sales at full-service restaurants were particularly strong, growing 7% over 2012 figures. This steady increase is being driven by population growth throughout the state. The Average Annual Growth Rate (AGR) since 2009 is 2.89%.

This fast growth has also encouraged the opening of new restaurants, with 3,035 operating statewide as of this year. The restaurant industry employs more than 41,000 workers in Nebraska and contributes nearly $3 billion to the state economy every year.

Nebraska’s population continues to increase – reaching 1.9 million in 2012, a 1.5% growth rate. In addition to population, the state has experienced record low unemployment every year since 2009 – with an average of 4.7% in 2013 and 2014.

Business Plan Market Analysis Example #3 – American Insurance Company (AIC), a chain of insurance agencies in Maine

American Insurance Company (AIC) offers high-quality insurance at low prices through its chain of retail outlets in the state of Maine. Since its inception, AIC has created an extensive network of agents and brokers across the country with expanding online, call center and retail business operations.

AIC is entering a market that will more than double in size over the next 50 years according to some industry forecasts. The insurance industry is enjoying low inflation rates, steady income growth, and improving standards of living for most Americans during what has been a difficult period for much of American business. This makes this a good time to enter the insurance industry as it enjoys higher margins because customers are purchasing more coverage due to increased costs from medical care and higher liability claims.

American Insurance Company provides affordable homeowners, auto, and business insurance through high-quality fulfillment centers across America that have earned a reputation for top-notch customer service.

AIC will face significant competition from both direct and indirect competitors. The indirect competition will come from a variety of businesses, including banks, other insurance companies, and online retailers. The direct competition will come from other well-funded start-ups as well as incumbents in the industry. AIC’s competitive advantages include its low prices, high quality, and excellent customer service.

AIC plans to grow at a rate that is above average for the industry as a whole. The company has identified a market that is expected to grow by more than 100% in the next decade. This growth is due to several factors: the increase in the number of two-income households, the aging population, and the impending retirement of many baby boomers will lead to an increase in the number of people who are purchasing insurance.

AIC projects revenues of $20M in year one, which is equivalent to 100% growth over the previous year. AIC forecasts revenue growth of 40%-60% each year on average for 10 years. After that, revenue growth is expected to slow down significantly due to market saturation.

The following table illustrates these projections:

Competitive Landscape

Direct Competition: P&C Insurance Market Leaders

Indirect Competition: Banks, Other Insurance Companies, Retailers

Market Analysis Conclusion

When writing the market analysis section, it is important to provide specific data and forecasts about the industry that your company operates in. This information can help make your business plan more convincing to potential investors.

If it’s helpful, you should also discuss how your company stacks up against its competitors based on what makes it unique. In addition, you can identify any strengths or weaknesses that your company has compared to its competitors.

Based on this data, provide projections for how much revenue your company expects to generate over the next few years. Providing this information early on in the business plan will help convince investors that you know what you are talking about and your company is well-positioned to succeed.  

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Other Resources for Writing Your Business Plan

How to Write a Great Business Plan Executive Summary How to Expertly Write the Company Description in Your Business Plan The Customer Analysis Section of Your Business Plan Completing the Competitive Analysis Section of Your Business Plan The Management Team Section of Your Business Plan Financial Assumptions and Your Business Plan How to Create Financial Projections for Your Business Plan Everything You Need to Know about the Business Plan Appendix Best Business Plan Software Business Plan Conclusion: Summary & Recap  

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How to Write a Market Analysis: Guidelines & Templates

Written by: Unenabasi Ekeruke

Whether you're starting a new business or improving existing business processes, you’ll need a detailed market analysis. Not having a proper assessment of your market will make it difficult, if not impossible, to achieve your business goals.

On top of that, you'll end up leaving money, customers and growth opportunities on the table. And your competitors will grasp it.

A market analysis tells you everything you need to know about your industry, competitors, customers that directly affect the growth of your business.

According to Think with Google , 40% of marketers leverage consumer research to make decisions. Getting it right with market analysis helps you make sound decisions, putting you a step ahead of your competitors.

Conducting a market analysis might appear daunting and complex. We've created this guide to discuss what a market analysis is, the components of market analysis and templates to help you create your own.

Let's get to it.

Here’s a short selection of 8 easy-to-edit market analysis templates you can edit, share and download with Visme. View more templates below:

Table of Contents

What is a market analysis.

• Benefits of a Market Analysis

What Are the Components of a Market Analysis?

9 market analysis templates, how to conduct a market analysis.

• Get to Work: Create Market Analysis with Visme
• A market analysis is a detailed assessment of the market for a product, service or business.
• Market analysis are vital for making informed decisions, staying up to date with emerging trends, developing the right offerings for your market, forecasting potential revenue and gauging business performance.
• A market analysis is composed of an industry description and outlook, a market description, market trends, a competitive analysis, key success factors, market projections and environmental factors.
• To conduct an analysis of the market, you must define your objective, identify your target market, gather competitor data, assess market trends, do a SWOT analysis and summarize the findings into a market analysis document.
• Take advantage of all the business features available in the editor to create your market analysis.
• Access an extensive library of templates , integrated analytics, collaboration and workflow features, plus millions of design assets right at your fingertips to streamline your business process.

A market analysis is an assessment of the industry or market for a product, service, or business. This analysis gives you an overview of all the elements that affect your specific market. Analyzing your market or industry helps you:

• Assess the attractiveness of the market
• Uncover opportunities for growth
• Develop strategies to overcome obstacles and edge out the competition
• Better position your business to serve customers right

A market analysis isn't just for writing business plans or marketing plans . It can be conducted as part of activities for launching new products or services, diversifying into new industries, or revamping your current business strategy.

For example, let's say you're looking for a gap in the market to create a new product or service. A thorough market analysis can point you in the right direction of what's most in demand.

A market analysis isn't a one-time event. If you want your efforts to be successful, keep your market knowledge up-to-date using a marketing dashboard .

You can use a marketing analysis at different stages of your business. It can be helpful to conduct it once or twice a year to keep up to date with major changes in the market.

With a detailed marketing analysis, you can gather valuable insights into:

• The size of the market in terms of value and volume
• Potential customer segments
• Demand for products or services and buying patterns
• The purchasing habits of customers
• Barriers to entry
• Regulations
• Competition (including their strengths and weaknesses)
• The overall market dynamics that influence the prices of products
• Forces affecting the behaviors of industry players and customers

5 Benefits of a Market Analysis

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A market analysis is valuable to your marketing deck . It provides a core understanding of your market and puts your business in the driving seat for success.

Here are some of the other reasons you need a market analysis for your business.

1. Make Informed Decisions

A market analysis gives you insight into market trends, competitors and key success factors. You're able to spot risks, threats and opportunities for growth. This information helps you develop a targeted business strategy and make the right decisions to drive growth.

2. Stay Up to Date With Emerging Trends

By conducting market analysis, you can stay on top of industry trends and see what your competitors aren't seeing. Taking advantage of this information puts you a step ahead of other players in your industry.

3. Develop the Right Offerings for Your Market

Market research and analysis involve listening to the market and communicating with customers. While conducting market analysis, you want to identify these things.

• Who or what influences their purchase decisions?
• What do they expect from brands?
• Why do customers choose your products over those of your competition?
• How do your customers use your products and how do they meet their needs?
• Does your product have the right product-market fit ?

You are better positioned to provide targeted solutions when you have a firm grasp of what customers want. Plus, you can use that information to tailor your business's offerings to your customers' needs.

While building your market analysis, use Google Analytics to assess how your website visitors are reacting to your product and service offerings. Analyze data like where they’re finding your products, how long they’re spending on your pages and where they’re dropping off. Visualize the Google Analytics data in your market analysis report with the help of Visme's integration with Google Analytics .

4. Forecast Potential Revenue and Future Earnings

A market forecast is a critical component of marketing analysis. It predicts the trends, financial projections and characteristics of your target market.

This forecast gives you an idea of what revenue, cost and profit margins to expect. You can tweak your business plan and budget accordingly.

5. Gauge Business Performance

Without metrics, it can be challenging to gauge your business performance. This is where a market analysis comes in handy. It provides benchmarks for measuring your business performance against other companies in your niche.

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A market analysis framework gives you a holistic view of the industries you’re interested in or currently operating in. The components of your market analysis should include:

• Industry description and outlook
• A description of your target market and trends
• Analysis of key competitors
• Key success factors in your industry
• Projections
• Environmental Factors

Let’s look at each of these components in more detail.

1. Industry Description and Outlook

When preparing your market analysis, you want to conduct an in-depth analysis of your industry to determine the current state and your industry's future. This section should have the following information:

• What the industry offers
• Size of your industry
• Emerging trends in the industry
• Rate of growth and the potential for growth
• Sustainability of the industry

These measures give a broad overview of your industry. For example, let’s say your business is operating in the software industry. You'll want to describe how large the industry is, the current growth rate and the projected growth rate over the next few years.

To gather statistics, reports and studies about your industry, leverage credible sources like:

• Government agencies
• Trade associations
• Local chamber of commerce

2. Market Description

In this section, you want to narrow down your data to focus on the specific market you're operating in. This is very important when you're crafting a market analysis in business plans. 

From the software example above, the target market could be a specific niche within the software industry, like the finance or productivity software market.

By digging into the specifics of your target population, you're able to forecast how viable the market is and how profitable it will be to sell your solution to these customers. You'll also decide the best strategy to get value from this specific market.

Notice how the infographic template below provides detailed market analysis data about the virtual reality (VR) market.

3. Market Trends

Once you grasp your market description, double down on the occurrences that impact your industry over time. These trends could be short-term, intermediate and long-term.

Here you want to hone in to see how your market started, how it has evolved and where it's headed.

Why is this important? Monitoring the trends that affect your business ensures you aren't caught off-guard. Plus, it keeps you a step ahead of your competitors.

Here are some of the trends you'll have to keep an eye on:

• Changes in consumer preferences
• Change in market demographics
• Technological advancements
• Demand for specific products or services
• The supplier's influence over prices
• Price fluctuations and sensitivity

Not sure how to monitor trends unique to your target market? Here are some ideas:

• Read industry publications. Browse websites like Think with Google , Google Trends , Pew Research Center and US Census Business Data . They can provide a bigger picture of your market, consumer behavior and how it relates to the economy.
• Leverage industry trends analytics. You'll find a huge repository of data about past and current trends in your markets.
• Observe your competitors. If your major competitors are going in a particular direction in the market, they probably have access to insights that you don't have. Observing them can help you make more informed decisions.
• Attend industry events. Network with industry leaders and other relevant people and subscribe to newsletters.

Identifying market trends is mostly about keeping your ears to the ground and listening out for approaching shifts in your industry. As you explore these trends, you should track how your offerings align, fit in, or operate counter to the trends. You can use free market research tools to gain insights into industry trends and customer preferences without incurring costs.

4. Competitive Analysis

Analyzing your competitive landscape involves identifying who your competitors are and where they stack up against you.

The competitive analysis gives a bird's eye view of:

• Who your direct and indirect competitors are
• Their products' quality and pricing
• Their marketing strategy and overall business strategy
• What makes your competitors stand out
• What your competitors' strengths and weaknesses are
• What enables you to outperform your competitors?

The beauty of competitive analysis is that it gives you a clearer idea of what you're up against. You can identify aspects of your business that need improvement to enable you to measure up or stay competitive in your industry.

Here's an excellent example of competitive data for your market analysis.

Much like market trends, the competitive landscapes for various markets change over time. And depending on what metrics you're looking at, you may get different results. Hence the need to make your competitive analysis an ongoing process.

Let's look at the various ways you can analyze the competitive environment.

Investigate Your Competitors

You can check out your competitors, websites, social media pages, news, press releases and other marketing content. You can even shop from them, read testimonials and reviews and conduct surveys . You're sure to have a clearer idea of why customers buy from them or what makes them stand out.

Using Porter’s Five Forces

Porter's Five Forces analyzes five major competitive forces that shape every market. They include:

• The bargaining power of suppliers
• The bargaining power of buyers
• The competitive rivalry
• The threat of substitute products
• The threat of new entrants

Bargaining power of suppliers analyses the number of suppliers in your industry and how easy it is to raise their prices. Suppliers have more power when they are fewer and raising prices can impact your profitability.

Bargaining power of buyers examines the influence that buyers have on prices and quality. Consumers have control when they are fewer. And because there are multiple sellers, they can easily switch to your rivals.

Competitive rivalry describes how intense the competition is in your market. Here you want to find out the following:

• How many competitors exist in the market?
• What is the quality and quantity of their offering compared to yours?

The threat of substitute products examines how easy it is for customers to switch to competing products. Customers will often find cheaper substitutes that cut their expenses, which may, in turn, affect your profitability.

The threat of new entrants examines how easy or difficult it is for new businesses to join your market. The easier it is for new firms to enter your market, the greater the number of competitors and the smaller your market share.

SWOT Analysis

A SWOT analysis is an excellent framework for evaluating your competitive position and making strategic decisions. This framework organizes your strengths, weaknesses, opportunities and threats to your business into a simple two-by-two grid.

Strengths and weaknesses are internal to your company. They include things you can change or have some control over. Examples include your team, intellectual property, patents, location and other resources.

Opportunities and threats are external. These are things that happen in the larger market. Essentially, you have no control over them. Examples include customer shopping trends, competitors, increasing demand for certain products, prices of raw materials and economic growth or decline.

Use the SWOT analysis template below as a guide to build on your strengths, address your weaknesses, seize new opportunities and minimize threats or risks.

Strategic Group Analysis

This tool also effectively analyzes the rivalry among competitors within your industry. It groups companies and analyzes their competitive positions based on common characteristics such as:

• Company size
• Product quality and features
• Number of market segments served
• Distribution channels
• Product and service diversity
• Price policy
• Technological position
• Vertical integration
• Financial or operating leverage

5. Key Success Factors

The key success factors in any industry include those competitive factors that impact the ability of businesses to thrive in the marketplace. These factors may include:

• Competitive capabilities
• Product and service attributes
• Operational strategies
• Marketing strategies
• People and processes

By evaluating key success factors, you can:

• Grasp the key elements you need to compete in your target market and become sustainable.
• Identify your areas of strength and where you need improvement.
• Identify pathways to achieve your business goals and objectives.
• Ensure the success and continued growth of your business.

If you're starting your business, find out what the top players in your industry are doing right. Check out their business model and how they structure their business in response to changing business environments.

6. Market Projections

This section should project financial forecasts, future numbers and trends in your target market. Here you want to hone in on significant numbers like:

• Market segments
• Market size and value
• Projected sales volume
• Average purchase value per customer
• Market share
• Pricing structure
• Gross and net margin within the industry

To get a near-accurate projection, you'll have to combine information from multiple sources including:

• Market trends
• Competitor analysis
• Customer descriptions and
• Purchase behavior

While forecasting your market, avoid making educated guesses that don't add up. Rather collect data from reliable sourcres.

Tools like Statista and Euromonitor provide detailed forecasts and market information relevant to different industries.

Check out how this graphic highlights key market data and projections.

7. Environmental Factors

These are outside factors that exert an external influence on your business. They include economic, social, political, legal and technological factors.

Although you have limited control of these factors, you must study and include them in your market analysis.

Why's that? They can improve or disrupt your business processes.

Having a bird's eye view of these factors from different angles lets you identify and resolve the problems they can cause.

One of the most popular ways to measure environmental factors is the PESTLE analysis model . Here are some things to consider when carrying out a PESTLE analysis.

• Social factors in your business environment. They include lifestyle trends, demographic considerations, socio-economic status, location, consumer beliefs and values.
• The political climate. These include government policies, free trade disputes, taxation, laws, competition regulations, import restrictions, fiscal policy initiatives .
• Economic factors. They include interest rates, foreign exchange rates and economic policies.
• Technological innovations and trends likely to affect the market, such as automation, cybersecurity, 5G and the internet of things (IoT).
• Legal factors include employment laws, intellectual property laws, safety standards and consumer protection laws.
• Environmental considerations like carbon footprint, climate change impacts, extreme weather events.

Now you know the components that go into detailed market analysis. The next step is to create it for your next marketing presentation .

Let's look at some of our editable templates for creating your market analysis. If you're short on time you can use Visme's AI Document Generator to create a market analysis template suited to your needs. Simply answer a few questions from the AI chatbot and then sit back and watch your personalized document be designed.

1. Market Analysis

Whether you're starting a new business or switching up your business strategy, this market analysis presentation template is an excellent starting point. It provides a perfect structure for uncovering, analyzing and reporting trends in your target market.

The template features an overview page that enables you to summarize key information. The following page uses unique data widgets like pie charts , bar charts , maps and line graphs to summarize important data like:

• Global trends
• Survey results
• Survey results by country
• Trends over time
• Key takeaways

This market analysis example is fully editable, making it a perfect fit for businesses in any industry. Simply plug in your data, figures and statistics and other important market data.

Visme has a rich library of built-in shapes , icons , stock photos , videos and animations. Feel free to make this template your own by adding your logo and changing the fonts , colors , images and videos. You have everything to ignite your creative spark and make a solid impression on your audience.

2. SWOT Analysis

This beautiful SWOT analysis template gives investors and other key stakeholders a detailed view of your business' competitive landscape.

The 4-page presentation captures your company's strengths, weaknesses, opportunities and threats. At a glance, you'll have a clearer view of where your brand sits within the wider market and identify potential growth opportunities.

A SWOT analysis is a company-wide activity and requires collaborative efforts. You want to consider your SWOT from many angles and ensure nothing is left out. Our software makes it super-easy for you to collaborate with your team to conduct your SWOT analysis.

You can set up a workspace for your organization and invite team members to collaborate and manage roles from your dashboard.

Team members can make changes, drop comments and more.

What's more, your SWOT analysis doesn't have to be some boring document staring at your audience. Spice it up with interactivity by adding animations, videos, images and graphics.

You can share that document with your audience via a link that automatically updates when you change the design or content.

3. Competitive Analysis

To capture a sizable share of your market, you must determine how you stack up against your competitors in your market. Whether you're analyzing a competitor's business-level strategy, market share, target market, or competitive advantage, this market research template offers side-by-side comparison in an infographic layout. It also centralizes your market analysis in a single location, making it accessible to your team for decision making.

The data illustrations and beautiful icons, pictures and graphics make the template visually appealing. You can engage your readers and quickly grab their attention with this colorful competitive analysis template.

Feel free to tweak fonts and colors and add logos to showcase your brand image.

When creating with the Visme editor, take advantage of all the features that Visme AI has to offer. Create complete documents from a text prompt with the AI Document Generator , get help writing headers and text with the AI Writer.

Craft unique visuals with the AI Image Generator , remove backgrounds to create cutouts from photos with the AI Background Remover , and edit your images with the integrated AI Edit Tools .

4. Marketing SWOT Analysis

With this professional SWOT analysis infographic, you can visualize that information in an immersive and engaging way. Visme's intuitive drag-and-drop editor lets you whip up beautiful documents using your design ideas.

This marketing analysis template lets you easily swap the existing fonts, images, icons and texts and opt for more vibrant colors for your document.

Work on this SWOT analysis together with your team using Visme’s workflow feature . Assign each section to one team member at a time and see what ideas they come up with. Then, assign the others until several people have added their input to the strengths, weaknesses, opportunities and threats. Then, check it together to see what stands out the most and finalize the graphic.

5. Market Segmentation

Market segmentation lets you identify different groups within your target market. You can maximize your efforts by delivering more targeted offerings to them. Use this attractive market assessment template to share information about the characteristics of your market segments.

The template showcases these key elements of your market analysis.

• Short induction of your product, service, or solution
• Company profile
• The problem statement and what you're looking to achieve with the market segment
• Demographic, geographic, psychographic and behavioral segmentation
• Value proposition statement

The template is fully customizable. So you can edit this marketing presentation deck to match your business. Tweak the design, typefaces, visuals and other elements to suit your taste.

6. Industry Trends

Explore the events that will change the trajectory of your industry with this striking industry trends infographic template. Using this template, you can present a brand infographic on patterns relating to price, sales, consumption, buying behavior, marketing and other areas in your industry.

You don't need professional design experience to tweak this template into an informative marketing deck. Visme's professional online editor and customizable templates give you a creative edge. You can personalize this template to reflect your company's branding by adding logos, icons, colors and fonts relevant to your messaging.

Using Visme's brand kit feature, you can save your corporate brand and apply it to any project with a few clicks. Upload your logos, color palettes, fonts and other design assets and your brand kit will be set up within seconds.

7. Competitor Analysis Worksheet

This marketing deck worksheet is a huge time saver. It has everything you need to organize and communicate the details of your competitive research.

While the SWOT we discussed earlier focuses on your brand, this one is different. This SWOT analysis sheds light on your competitors' strengths, weaknesses, opportunities and strengths.

The template has a minimalist design and a simplistic layout. However, Visme gives you the creative freedom to cut, copy and paste anything you like until you are satisfied with the final version.

Once done, you can easily share your competitor analysis worksheet with relevant stakeholders using a link that automatically updates when you change your design. You can also embed your content on your website or blog using a code or download it in PDF, PNG, PowerPoint and HTML5 file formats.

8. Market Share

Build your market analysis and share relevant information about market segments, market share, size and opportunities using this beautiful template.

The template will help inform your business plan and strategy and communicate the size of the opportunity to potential investors.

Visme has thousands of designs, fonts, stock images, themes and assets to make your infographic pop. Make this template your own by adding new text and images and bold headings to emphasize titles. Customize your color scheme, icons and fonts and watch your infographic transform into a compelling graphic.

Not convinced? Take a look at what small business owner Jessica L. has to say;

Small Business Owner

9. SWOT Analysis Infographics

Break down competitor information with this customizable SWOT analysis that leaves an impression on your audience.

This SWOT marketing infographic is fully editable. You can spice up your infographics by adding your brand colors, typefaces and high-quality icons and images, all sourced from Visme's extensive collections of design assets.

If you want to present facts and data, Visme has your back. Our software has a wide variety of interactive tools and data widgets, including graphs, maps, charts, pictograms and much more. You can also make your infographic dynamic by adding animated characters, illustrations and clickable icons with customizable repetitions, speed and colors.

Step 1: Define your objective

Clearly outline what you aim to achieve with the market analysis, whether it’s launching a new product or entering a different demographic.

Step 2: Identify your target market

Pinpoint the specific group of customers you intend to serve, considering demographics, psychographics and buying behavior. Use Visme feedback forms to assess how your product or service is helping your current clients and pinpoint issues early on.

Step 3: Gather relevant data on competitors

Research competitors and conduct a market share analysis of their pricing strategies, market positioning, and key strengths and weaknesses.

Step 4: Assess market trends and dynamics

Stay informed about current and emerging trends, economic factors, and industry changes that may impact your market. Use a marketing dashboard that includes all the vital metrics your team wants to track.

Step 5: Do a SWOT analysis

Evaluate your internal strengths and weaknesses as well as external opportunities and threats to develop a comprehensive understanding of your position in the market. Anticipate challenges that may arise, allowing for proactive planning.

Step 6: Summarize findings to inform strategic decisions

Consolidate your analysis into actionable insights to guide business strategies and decision-making. Use Visme to help you create a market analysis document that’s impactful and easy to follow. Then, share it with your team using Visme’s different sharing and publishing options like PDF, HTML5 or a digital flipbook.

Create Your Market Analysis with Visme

One of the biggest setbacks you'll face in business is lacking an understanding of your industry or target market. That's where a market analysis becomes useful and having a detailed one will save you the heartache.

It gives you a bird's eye view of market conditions, competitors, consumer behavior and other factors that impact your business.

Without detailed market analysis, you'll miss out on growth opportunities, make poor business decisions and lose out to your competitors.

A market analysis isn't a one-off activity. You need to make it an ongoing process. We recommend using Visme's market analysis template to collect and share detailed information about your market. Best of all, you don't need to be a professional designer to know how to use our tool.

Effortlessly create insightful marketing reports and more with Visme.

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About the Author

Unenabasi is a content expert with many years of experience in digital marketing, business development, and strategy. He loves to help brands tell stories that drive engagement, growth, and competitive advantage. He’s adept at creating compelling content on lifestyle, marketing, business, e-commerce, and technology. When he’s not taking the content world by storm, Unenabasi enjoys playing or watching soccer.

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How to Write a Business Plan in 9 Steps (+ Template and Examples)

Every successful business has one thing in common, a good and well-executed business plan. A business plan is more than a document, it is a complete guide that outlines the goals your business wants to achieve, including its financial goals . It helps you analyze results, make strategic decisions, show your business operations and growth.

If you want to start a business or already have one and need to pitch it to investors for funding, writing a good business plan improves your chances of attracting financiers. As a startup, if you want to secure loans from financial institutions, part of the requirements involve submitting your business plan.

Writing a business plan does not have to be a complicated or time-consuming process. In this article, you will learn the step-by-step process for writing a successful business plan.

You will also learn what you need a business plan for, tips and strategies for writing a convincing business plan, business plan examples and templates that will save you tons of time, and the alternatives to the traditional business plan.

Let’s get started.

What Do You Need A Business Plan For?

Businesses create business plans for different purposes such as to secure funds, monitor business growth, measure your marketing strategies, and measure your business success.

1. Secure Funds

One of the primary reasons for writing a business plan is to secure funds, either from financial institutions/agencies or investors.

For you to effectively acquire funds, your business plan must contain the key elements of your business plan . For example, your business plan should include your growth plans, goals you want to achieve, and milestones you have recorded.

A business plan can also attract new business partners that are willing to contribute financially and intellectually. If you are writing a business plan to a bank, your project must show your traction , that is, the proof that you can pay back any loan borrowed.

Also, if you are writing to an investor, your plan must contain evidence that you can effectively utilize the funds you want them to invest in your business. Here, you are using your business plan to persuade a group or an individual that your business is a source of a good investment.

2. Monitor Business Growth

A business plan can help you track cash flows in your business. It steers your business to greater heights. A business plan capable of tracking business growth should contain:

• The business goals
• Methods to achieve the goals
• Time-frame for attaining those goals

A good business plan should guide you through every step in achieving your goals. It can also track the allocation of assets to every aspect of the business. You can tell when you are spending more than you should on a project.

You can compare a business plan to a written GPS. It helps you manage your business and hints at the right time to expand your business.

3. Measure Business Success

A business plan can help you measure your business success rate. Some small-scale businesses are thriving better than more prominent companies because of their track record of success.

Right from the onset of your business operation, set goals and work towards them. Write a plan to guide you through your procedures. Use your plan to measure how much you have achieved and how much is left to attain.

You can also weigh your success by monitoring the position of your brand relative to competitors. On the other hand, a business plan can also show you why you have not achieved a goal. It can tell if you have elapsed the time frame you set to attain a goal.

4. Document Your Marketing Strategies

You can use a business plan to document your marketing plans. Every business should have an effective marketing plan.

Competition mandates every business owner to go the extraordinary mile to remain relevant in the market. Your business plan should contain your marketing strategies that work. You can measure the success rate of your marketing plans.

In your business plan, your marketing strategy must answer the questions:

• How do you want to reach your target audience?
• How do you plan to retain your customers?
• What is/are your pricing plans?
• What is your budget for marketing?

How to Write a Business Plan Step-by-Step

1. create your executive summary.

The executive summary is a snapshot of your business or a high-level overview of your business purposes and plans . Although the executive summary is the first section in your business plan, most people write it last. The length of the executive summary is not more than two pages.

Generally, there are nine sections in a business plan, the executive summary should condense essential ideas from the other eight sections.

A good executive summary should do the following:

• A Snapshot of Growth Potential. Briefly inform the reader about your company and why it will be successful)
• Contain your Mission Statement which explains what the main objective or focus of your business is.
• Product Description and Differentiation. Brief description of your products or services and why it is different from other solutions in the market.
• The Team. Basic information about your company’s leadership team and employees
• Business Concept. A solid description of what your business does.
• Target Market. The customers you plan to sell to.
• Marketing Strategy. Your plans on reaching and selling to your customers
• Current Financial State. Brief information about what revenue your business currently generates.
• Projected Financial State. Brief information about what you foresee your business revenue to be in the future.

The executive summary is the make-or-break section of your business plan. If your summary cannot in less than two pages cannot clearly describe how your business will solve a particular problem of your target audience and make a profit, your business plan is set on a faulty foundation.

Avoid using the executive summary to hype your business, instead, focus on helping the reader understand the what and how of your plan.

View the executive summary as an opportunity to introduce your vision for your company. You know your executive summary is powerful when it can answer these key questions:

• Who is your target audience?
• What sector or industry are you in?
• What are your products and services?
• What is the future of your industry?
• Is your company scaleable?
• Who are the owners and leaders of your company? What are their backgrounds and experience levels?
• What is the motivation for starting your company?
• What are the next steps?

Writing the executive summary last although it is the most important section of your business plan is an excellent idea. The reason why is because it is a high-level overview of your business plan. It is the section that determines whether potential investors and lenders will read further or not.

The executive summary can be a stand-alone document that covers everything in your business plan. It is not uncommon for investors to request only the executive summary when evaluating your business. If the information in the executive summary impresses them, they will ask for the complete business plan.

If you are writing your business plan for your planning purposes, you do not need to write the executive summary.

2. Add Your Company Overview

The company overview or description is the next section in your business plan after the executive summary. It describes what your business does.

Adding your company overview can be tricky especially when your business is still in the planning stages. Existing businesses can easily summarize their current operations but may encounter difficulties trying to explain what they plan to become.

Your company overview should contain the following:

• What products and services you will provide
• Geographical markets and locations your company have a presence
• What you need to run your business
• Who your target audience or customers are
• Who will service your customers
• Your company’s purpose, mission, and vision
• Information about your company’s founders
• Who the founders are
• Notable achievements of your company so far

When creating a company overview, you have to focus on three basics: identifying your industry, identifying your customer, and explaining the problem you solve.

If you are stuck when creating your company overview, try to answer some of these questions that pertain to you.

• Who are you targeting? (The answer is not everyone)
• What pain point does your product or service solve for your customers that they will be willing to spend money on resolving?
• How does your product or service overcome that pain point?
• Where is the location of your business?
• What products, equipment, and services do you need to run your business?
• How is your company’s product or service different from your competition in the eyes of your customers?
• How many employees do you need and what skills do you require them to have?

After answering some or all of these questions, you will get more than enough information you need to write your company overview or description section. When writing this section, describe what your company does for your customers.

The company description or overview section contains three elements: mission statement, history, and objectives.

• Mission Statement

The mission statement refers to the reason why your business or company is existing. It goes beyond what you do or sell, it is about the ‘why’. A good mission statement should be emotional and inspirational.

Your mission statement should follow the KISS rule (Keep It Simple, Stupid). For example, Shopify’s mission statement is “Make commerce better for everyone.”

When describing your company’s history, make it simple and avoid the temptation of tying it to a defensive narrative. Write it in the manner you would a profile. Your company’s history should include the following information:

• Founding Date
• Major Milestones
• Location(s)
• Flagship Products or Services
• Number of Employees
• Executive Leadership Roles

When you fill in this information, you use it to write one or two paragraphs about your company’s history.

Business Objectives

Your business objective must be SMART (specific, measurable, achievable, realistic, and time-bound.) Failure to clearly identify your business objectives does not inspire confidence and makes it hard for your team members to work towards a common purpose.

3. Perform Market and Competitive Analyses to Proof a Big Enough Business Opportunity

The third step in writing a business plan is the market and competitive analysis section. Every business, no matter the size, needs to perform comprehensive market and competitive analyses before it enters into a market.

Performing market and competitive analyses are critical for the success of your business. It helps you avoid entering the right market with the wrong product, or vice versa. Anyone reading your business plans, especially financiers and financial institutions will want to see proof that there is a big enough business opportunity you are targeting.

This section is where you describe the market and industry you want to operate in and show the big opportunities in the market that your business can leverage to make a profit. If you noticed any unique trends when doing your research, show them in this section.

Market analysis alone is not enough, you have to add competitive analysis to strengthen this section. There are already businesses in the industry or market, how do you plan to take a share of the market from them?

You have to clearly illustrate the competitive landscape in your business plan. Are there areas your competitors are doing well? Are there areas where they are not doing so well? Show it.

Make it clear in this section why you are moving into the industry and what weaknesses are present there that you plan to explain. How are your competitors going to react to your market entry? How do you plan to get customers? Do you plan on taking your competitors' competitors, tap into other sources for customers, or both?

Illustrate the competitive landscape as well. What are your competitors doing well and not so well?

Answering these questions and thoughts will aid your market and competitive analysis of the opportunities in your space. Depending on how sophisticated your industry is, or the expectations of your financiers, you may need to carry out a more comprehensive market and competitive analysis to prove that big business opportunity.

Instead of looking at the market and competitive analyses as one entity, separating them will make the research even more comprehensive.

Market Analysis

Market analysis, boarding speaking, refers to research a business carried out on its industry, market, and competitors. It helps businesses gain a good understanding of their target market and the outlook of their industry. Before starting a company, it is vital to carry out market research to find out if the market is viable.

The market analysis section is a key part of the business plan. It is the section where you identify who your best clients or customers are. You cannot omit this section, without it your business plan is incomplete.

A good market analysis will tell your readers how you fit into the existing market and what makes you stand out. This section requires in-depth research, it will probably be the most time-consuming part of the business plan to write.

• Market Research

To create a compelling market analysis that will win over investors and financial institutions, you have to carry out thorough market research . Your market research should be targeted at your primary target market for your products or services. Here is what you want to find out about your target market.

• Your target market’s needs or pain points
• The existing solutions for their pain points
• Geographic Location
• Demographics

The purpose of carrying out a marketing analysis is to get all the information you need to show that you have a solid and thorough understanding of your target audience.

Only after you have fully understood the people you plan to sell your products or services to, can you evaluate correctly if your target market will be interested in your products or services.

You can easily convince interested parties to invest in your business if you can show them you thoroughly understand the market and show them that there is a market for your products or services.

How to Quantify Your Target Market

One of the goals of your marketing research is to understand who your ideal customers are and their purchasing power. To quantify your target market, you have to determine the following:

• Your Potential Customers: They are the people you plan to target. For example, if you sell accounting software for small businesses , then anyone who runs an enterprise or large business is unlikely to be your customers. Also, individuals who do not have a business will most likely not be interested in your product.
• Total Households: If you are selling household products such as heating and air conditioning systems, determining the number of total households is more important than finding out the total population in the area you want to sell to. The logic is simple, people buy the product but it is the household that uses it.
• Median Income: You need to know the median income of your target market. If you target a market that cannot afford to buy your products and services, your business will not last long.
• Income by Demographics: If your potential customers belong to a certain age group or gender, determining income levels by demographics is necessary. For example, if you sell men's clothes, your target audience is men.

What Does a Good Market Analysis Entail?

Your business does not exist on its own, it can only flourish within an industry and alongside competitors. Market analysis takes into consideration your industry, target market, and competitors. Understanding these three entities will drastically improve your company’s chances of success.

You can view your market analysis as an examination of the market you want to break into and an education on the emerging trends and themes in that market. Good market analyses include the following:

• Industry Description. You find out about the history of your industry, the current and future market size, and who the largest players/companies are in your industry.
• Overview of Target Market. You research your target market and its characteristics. Who are you targeting? Note, it cannot be everyone, it has to be a specific group. You also have to find out all information possible about your customers that can help you understand how and why they make buying decisions.
• Size of Target Market: You need to know the size of your target market, how frequently they buy, and the expected quantity they buy so you do not risk overproducing and having lots of bad inventory. Researching the size of your target market will help you determine if it is big enough for sustained business or not.
• Growth Potential: Before picking a target market, you want to be sure there are lots of potential for future growth. You want to avoid going for an industry that is declining slowly or rapidly with almost zero growth potential.
• Market Share Potential: Does your business stand a good chance of taking a good share of the market?
• Market Pricing and Promotional Strategies: Your market analysis should give you an idea of the price point you can expect to charge for your products and services. Researching your target market will also give you ideas of pricing strategies you can implement to break into the market or to enjoy maximum profits.
• Potential Barriers to Entry: One of the biggest benefits of conducting market analysis is that it shows you every potential barrier to entry your business will likely encounter. It is a good idea to discuss potential barriers to entry such as changing technology. It informs readers of your business plan that you understand the market.
• Research on Competitors: You need to know the strengths and weaknesses of your competitors and how you can exploit them for the benefit of your business. Find patterns and trends among your competitors that make them successful, discover what works and what doesn’t, and see what you can do better.

The market analysis section is not just for talking about your target market, industry, and competitors. You also have to explain how your company can fill the hole you have identified in the market.

Here are some questions you can answer that can help you position your product or service in a positive light to your readers.

• Is your product or service of superior quality?
• What additional features do you offer that your competitors do not offer?
• Are you targeting a ‘new’ market?

Basically, your market analysis should include an analysis of what already exists in the market and an explanation of how your company fits into the market.

Competitive Analysis

In the competitive analysis section, y ou have to understand who your direct and indirect competitions are, and how successful they are in the marketplace. It is the section where you assess the strengths and weaknesses of your competitors, the advantage(s) they possess in the market and show the unique features or qualities that make you different from your competitors.

Many businesses do market analysis and competitive analysis together. However, to fully understand what the competitive analysis entails, it is essential to separate it from the market analysis.

Competitive analysis for your business can also include analysis on how to overcome barriers to entry in your target market.

The primary goal of conducting a competitive analysis is to distinguish your business from your competitors. A strong competitive analysis is essential if you want to convince potential funding sources to invest in your business. You have to show potential investors and lenders that your business has what it takes to compete in the marketplace successfully.

Competitive analysis will s how you what the strengths of your competition are and what they are doing to maintain that advantage.

When doing your competitive research, you first have to identify your competitor and then get all the information you can about them. The idea of spending time to identify your competitor and learn everything about them may seem daunting but it is well worth it.

Find answers to the following questions after you have identified who your competitors are.

• What are your successful competitors doing?
• Why is what they are doing working?
• Can your business do it better?
• What are the weaknesses of your successful competitors?
• What are they not doing well?
• Can your business turn its weaknesses into strengths?
• How good is your competitors’ customer service?
• Where do your competitors invest in advertising?
• What sales and pricing strategies are they using?
• What marketing strategies are they using?
• What kind of press coverage do they get?
• What are their customers saying about your competitors (both the positive and negative)?

If your competitors have a website, it is a good idea to visit their websites for more competitors’ research. Check their “About Us” page for more information.

If you are presenting your business plan to investors, you need to clearly distinguish yourself from your competitors. Investors can easily tell when you have not properly researched your competitors.

Take time to think about what unique qualities or features set you apart from your competitors. If you do not have any direct competition offering your product to the market, it does not mean you leave out the competitor analysis section blank. Instead research on other companies that are providing a similar product, or whose product is solving the problem your product solves.

The next step is to create a table listing the top competitors you want to include in your business plan. Ensure you list your business as the last and on the right. What you just created is known as the competitor analysis table.

Direct vs Indirect Competition

You cannot know if your product or service will be a fit for your target market if you have not understood your business and the competitive landscape.

There is no market you want to target where you will not encounter competition, even if your product is innovative. Including competitive analysis in your business plan is essential.

If you are entering an established market, you need to explain how you plan to differentiate your products from the available options in the market. Also, include a list of few companies that you view as your direct competitors The competition you face in an established market is your direct competition.

In situations where you are entering a market with no direct competition, it does not mean there is no competition there. Consider your indirect competition that offers substitutes for the products or services you offer.

For example, if you sell an innovative SaaS product, let us say a project management software , a company offering time management software is your indirect competition.

There is an easy way to find out who your indirect competitors are in the absence of no direct competitors. You simply have to research how your potential customers are solving the problems that your product or service seeks to solve. That is your direct competition.

Factors that Differentiate Your Business from the Competition

There are three main factors that any business can use to differentiate itself from its competition. They are cost leadership, product differentiation, and market segmentation.

1. Cost Leadership

A strategy you can impose to maximize your profits and gain an edge over your competitors. It involves offering lower prices than what the majority of your competitors are offering.

A common practice among businesses looking to enter into a market where there are dominant players is to use free trials or pricing to attract as many customers as possible to their offer.

2. Product Differentiation

Your product or service should have a unique selling proposition (USP) that your competitors do not have or do not stress in their marketing.

Part of the marketing strategy should involve making your products unique and different from your competitors. It does not have to be different from your competitors, it can be the addition to a feature or benefit that your competitors do not currently have.

3. Market Segmentation

As a new business seeking to break into an industry, you will gain more success from focusing on a specific niche or target market, and not the whole industry.

If your competitors are focused on a general need or target market, you can differentiate yourself from them by having a small and hyper-targeted audience. For example, if your competitors are selling men’s clothes in their online stores , you can sell hoodies for men.

4. Define Your Business and Management Structure

The next step in your business plan is your business and management structure. It is the section where you describe the legal structure of your business and the team running it.

Your business is only as good as the management team that runs it, while the management team can only strive when there is a proper business and management structure in place.

If your company is a sole proprietor or a limited liability company (LLC), a general or limited partnership, or a C or an S corporation, state it clearly in this section.

Use an organizational chart to show the management structure in your business. Clearly show who is in charge of what area in your company. It is where you show how each key manager or team leader’s unique experience can contribute immensely to the success of your company. You can also opt to add the resumes and CVs of the key players in your company.

The business and management structure section should show who the owner is, and other owners of the businesses (if the business has other owners). For businesses or companies with multiple owners, include the percent ownership of the various owners and clearly show the extent of each others’ involvement in the company.

Investors want to know who is behind the company and the team running it to determine if it has the right management to achieve its set goals.

Management Team

The management team section is where you show that you have the right team in place to successfully execute the business operations and ideas. Take time to create the management structure for your business. Think about all the important roles and responsibilities that you need managers for to grow your business.

Include brief bios of each key team member and ensure you highlight only the relevant information that is needed. If your team members have background industry experience or have held top positions for other companies and achieved success while filling that role, highlight it in this section.

A common mistake that many startups make is assigning C-level titles such as (CMO and CEO) to everyone on their team. It is unrealistic for a small business to have those titles. While it may look good on paper for the ego of your team members, it can prevent investors from investing in your business.

Instead of building an unrealistic management structure that does not fit your business reality, it is best to allow business titles to grow as the business grows. Starting everyone at the top leaves no room for future change or growth, which is bad for productivity.

Your management team does not have to be complete before you start writing your business plan. You can have a complete business plan even when there are managerial positions that are empty and need filling.

If you have management gaps in your team, simply show the gaps and indicate you are searching for the right candidates for the role(s). Investors do not expect you to have a full management team when you are just starting your business.

Key Questions to Answer When Structuring Your Management Team

• Who are the key leaders?
• What experiences, skills, and educational backgrounds do you expect your key leaders to have?
• Do your key leaders have industry experience?
• What positions will they fill and what duties will they perform in those positions?
• What level of authority do the key leaders have and what are their responsibilities?
• What is the salary for the various management positions that will attract the ideal candidates?

Additional Tips for Writing the Management Structure Section

1. Avoid Adding ‘Ghost’ Names to Your Management Team

There is always that temptation to include a ‘ghost’ name to your management team to attract and influence investors to invest in your business. Although the presence of these celebrity management team members may attract the attention of investors, it can cause your business to lose any credibility if you get found out.

Seasoned investors will investigate further the members of your management team before committing fully to your business If they find out that the celebrity name used does not play any actual role in your business, they will not invest and may write you off as dishonest.

2. Focus on Credentials But Pay Extra Attention to the Roles

Investors want to know the experience that your key team members have to determine if they can successfully reach the company’s growth and financial goals.

While it is an excellent boost for your key management team to have the right credentials, you also want to pay extra attention to the roles they will play in your company.

Organizational Chart

Adding an organizational chart in this section of your business plan is not necessary, you can do it in your business plan’s appendix.

If you are exploring funding options, it is not uncommon to get asked for your organizational chart. The function of an organizational chart goes beyond raising money, you can also use it as a useful planning tool for your business.

An organizational chart can help you identify how best to structure your management team for maximum productivity and point you towards key roles you need to fill in the future.

You can use the organizational chart to show your company’s internal management structure such as the roles and responsibilities of your management team, and relationships that exist between them.

5. Describe Your Product and Service Offering

In your business plan, you have to describe what you sell or the service you plan to offer. It is the next step after defining your business and management structure. The products and services section is where you sell the benefits of your business.

Here you have to explain how your product or service will benefit your customers and describe your product lifecycle. It is also the section where you write down your plans for intellectual property like patent filings and copyrighting.

The research and development that you are undertaking for your product or service need to be explained in detail in this section. However, do not get too technical, sell the general idea and its benefits.

If you have any diagrams or intricate designs of your product or service, do not include them in the products and services section. Instead, leave them for the addendum page. Also, if you are leaving out diagrams or designs for the addendum, ensure you add this phrase “For more detail, visit the addendum Page #.”

Your product and service section in your business plan should include the following:

• A detailed explanation that clearly shows how your product or service works.
• The pricing model for your product or service.
• Your business’ sales and distribution strategy.
• The ideal customers that want your product or service.
• The benefits of your products and services.
• Reason(s) why your product or service is a better alternative to what your competitors are currently offering in the market.
• Plans for filling the orders you receive
• If you have current or pending patents, copyrights, and trademarks for your product or service, you can also discuss them in this section.

What to Focus On When Describing the Benefits, Lifecycle, and Production Process of Your Products or Services

In the products and services section, you have to distill the benefits, lifecycle, and production process of your products and services.

When describing the benefits of your products or services, here are some key factors to focus on.

• Unique features
• Translating the unique features into benefits
• The emotional, psychological, and practical payoffs to attract customers
• Intellectual property rights or any patents

When describing the product life cycle of your products or services, here are some key factors to focus on.

• Upsells, cross-sells, and down-sells
• Time between purchases
• Plans for research and development.

When describing the production process for your products or services, you need to think about the following:

• The creation of new or existing products and services.
• The sources for the raw materials or components you need for production.
• Assembling the products
• Maintaining quality control
• Supply-chain logistics (receiving the raw materials and delivering the finished products)
• The day-to-day management of the production processes, bookkeeping, and inventory.

Tips for Writing the Products or Services Section of Your Business Plan

1. Avoid Technical Descriptions and Industry Buzzwords

The products and services section of your business plan should clearly describe the products and services that your company provides. However, it is not a section to include technical jargons that anyone outside your industry will not understand.

A good practice is to remove highly detailed or technical descriptions in favor of simple terms. Industry buzzwords are not necessary, if there are simpler terms you can use, then use them. If you plan to use your business plan to source funds, making the product or service section so technical will do you no favors.

2. Describe How Your Products or Services Differ from Your Competitors

When potential investors look at your business plan, they want to know how the products and services you are offering differ from that of your competition. Differentiating your products or services from your competition in a way that makes your solution more attractive is critical.

If you are going the innovative path and there is no market currently for your product or service, you need to describe in this section why the market needs your product or service.

For example, overnight delivery was a niche business that only a few companies were participating in. Federal Express (FedEx) had to show in its business plan that there was a large opportunity for that service and they justified why the market needed that service.

3. Long or Short Products or Services Section

Should your products or services section be short? Does the long products or services section attract more investors?

There are no straightforward answers to these questions. Whether your products or services section should be long or relatively short depends on the nature of your business.

If your business is product-focused, then automatically you need to use more space to describe the details of your products. However, if the product your business sells is a commodity item that relies on competitive pricing or other pricing strategies, you do not have to use up so much space to provide significant details about the product.

Likewise, if you are selling a commodity that is available in numerous outlets, then you do not have to spend time on writing a long products or services section.

The key to the success of your business is most likely the effectiveness of your marketing strategies compared to your competitors. Use more space to address that section.

If you are creating a new product or service that the market does not know about, your products or services section can be lengthy. The reason why is because you need to explain everything about the product or service such as the nature of the product, its use case, and values.

A short products or services section for an innovative product or service will not give the readers enough information to properly evaluate your business.

4. Describe Your Relationships with Vendors or Suppliers

Your business will rely on vendors or suppliers to supply raw materials or the components needed to make your products. In your products and services section, describe your relationships with your vendors and suppliers fully.

Avoid the mistake of relying on only one supplier or vendor. If that supplier or vendor fails to supply or goes out of business, you can easily face supply problems and struggle to meet your demands. Plan to set up multiple vendor or supplier relationships for better business stability.

5. Your Primary Goal Is to Convince Your Readers

The primary goal of your business plan is to convince your readers that your business is viable and to create a guide for your business to follow. It applies to the products and services section.

When drafting this section, think like the reader. See your reader as someone who has no idea about your products and services. You are using the products and services section to provide the needed information to help your reader understand your products and services. As a result, you have to be clear and to the point.

While you want to educate your readers about your products or services, you also do not want to bore them with lots of technical details. Show your products and services and not your fancy choice of words.

Your products and services section should provide the answer to the “what” question for your business. You and your management team may run the business, but it is your products and services that are the lifeblood of the business.

Key Questions to Answer When Writing your Products and Services Section

Answering these questions can help you write your products and services section quickly and in a way that will appeal to your readers.

• Are your products existing on the market or are they still in the development stage?
• What is your timeline for adding new products and services to the market?
• What are the positives that make your products and services different from your competitors?
• Do your products and services have any competitive advantage that your competitors’ products and services do not currently have?
• Do your products or services have any competitive disadvantages that you need to overcome to compete with your competitors? If your answer is yes, state how you plan to overcome them,
• How much does it cost to produce your products or services? How much do you plan to sell it for?
• What is the price for your products and services compared to your competitors? Is pricing an issue?
• What are your operating costs and will it be low enough for you to compete with your competitors and still take home a reasonable profit margin?
• What is your plan for acquiring your products? Are you involved in the production of your products or services?
• Are you the manufacturer and produce all the components you need to create your products? Do you assemble your products by using components supplied by other manufacturers? Do you purchase your products directly from suppliers or wholesalers?
• Do you have a steady supply of products that you need to start your business? (If your business is yet to kick-off)
• How do you plan to distribute your products or services to the market?

You can also hint at the marketing or promotion plans you have for your products or services such as how you plan to build awareness or retain customers. The next section is where you can go fully into details about your business’s marketing and sales plan.

6. Show and Explain Your Marketing and Sales Plan

Providing great products and services is wonderful, but it means nothing if you do not have a marketing and sales plan to inform your customers about them. Your marketing and sales plan is critical to the success of your business.

The sales and marketing section is where you show and offer a detailed explanation of your marketing and sales plan and how you plan to execute it. It covers your pricing plan, proposed advertising and promotion activities, activities and partnerships you need to make your business a success, and the benefits of your products and services.

There are several ways you can approach your marketing and sales strategy. Ideally, your marketing and sales strategy has to fit the unique needs of your business.

In this section, you describe how the plans your business has for attracting and retaining customers, and the exact process for making a sale happen. It is essential to thoroughly describe your complete marketing and sales plans because you are still going to reference this section when you are making financial projections for your business.

Outline Your Business’ Unique Selling Proposition (USP)

The sales and marketing section is where you outline your business’s unique selling proposition (USP). When you are developing your unique selling proposition, think about the strongest reasons why people should buy from you over your competition. That reason(s) is most likely a good fit to serve as your unique selling proposition (USP).

Target Market and Target Audience

Plans on how to get your products or services to your target market and how to get your target audience to buy them go into this section. You also highlight the strengths of your business here, particularly what sets them apart from your competition.

Before you start writing your marketing and sales plan, you need to have properly defined your target audience and fleshed out your buyer persona. If you do not first understand the individual you are marketing to, your marketing and sales plan will lack any substance and easily fall.

Creating a Smart Marketing and Sales Plan

Marketing your products and services is an investment that requires you to spend money. Like any other investment, you have to generate a good return on investment (ROI) to justify using that marketing and sales plan. Good marketing and sales plans bring in high sales and profits to your company.

Avoid spending money on unproductive marketing channels. Do your research and find out the best marketing and sales plan that works best for your company.

Your marketing and sales plan can be broken into different parts: your positioning statement, pricing, promotion, packaging, advertising, public relations, content marketing, social media, and strategic alliances.

Your Positioning Statement

Your positioning statement is the first part of your marketing and sales plan. It refers to the way you present your company to your customers.

Are you the premium solution, the low-price solution, or are you the intermediary between the two extremes in the market? What do you offer that your competitors do not that can give you leverage in the market?

Before you start writing your positioning statement, you need to spend some time evaluating the current market conditions. Here are some questions that can help you to evaluate the market

• What are the unique features or benefits that you offer that your competitors lack?
• What are your customers’ primary needs and wants?
• Why should a customer choose you over your competition? How do you plan to differentiate yourself from the competition?
• How does your company’s solution compare with other solutions in the market?

After answering these questions, then you can start writing your positioning statement. Your positioning statement does not have to be in-depth or too long.

All you need to explain with your positioning statement are two focus areas. The first is the position of your company within the competitive landscape. The other focus area is the core value proposition that sets your company apart from other alternatives that your ideal customer might consider.

Here is a simple template you can use to develop a positioning statement.

For [description of target market] who [need of target market], [product or service] [how it meets the need]. Unlike [top competition], it [most essential distinguishing feature].

For example, let’s create the positioning statement for fictional accounting software and QuickBooks alternative , TBooks.

“For small business owners who need accounting services, TBooks is an accounting software that helps small businesses handle their small business bookkeeping basics quickly and easily. Unlike Wave, TBooks gives small businesses access to live sessions with top accountants.”

You can edit this positioning statement sample and fill it with your business details.

After writing your positioning statement, the next step is the pricing of your offerings. The overall positioning strategy you set in your positioning statement will often determine how you price your products or services.

Pricing is a powerful tool that sends a strong message to your customers. Failure to get your pricing strategy right can make or mar your business. If you are targeting a low-income audience, setting a premium price can result in low sales.

You can use pricing to communicate your positioning to your customers. For example, if you are offering a product at a premium price, you are sending a message to your customers that the product belongs to the premium category.

Basic Rules to Follow When Pricing Your Offering

Setting a price for your offering involves more than just putting a price tag on it. Deciding on the right pricing for your offering requires following some basic rules. They include covering your costs, primary and secondary profit center pricing, and matching the market rate.

• Covering Your Costs: The price you set for your products or service should be more than it costs you to produce and deliver them. Every business has the same goal, to make a profit. Depending on the strategy you want to use, there are exceptions to this rule. However, the vast majority of businesses follow this rule.
• Primary and Secondary Profit Center Pricing: When a company sets its price above the cost of production, it is making that product its primary profit center. A company can also decide not to make its initial price its primary profit center by selling below or at even with its production cost. It rather depends on the support product or even maintenance that is associated with the initial purchase to make its profit. The initial price thus became its secondary profit center.
• Matching the Market Rate: A good rule to follow when pricing your products or services is to match your pricing with consumer demand and expectations. If you price your products or services beyond the price your customer perceives as the ideal price range, you may end up with no customers. Pricing your products too low below what your customer perceives as the ideal price range may lead to them undervaluing your offering.

Pricing Strategy

Your pricing strategy influences the price of your offering. There are several pricing strategies available for you to choose from when examining the right pricing strategy for your business. They include cost-plus pricing, market-based pricing, value pricing, and more.

• Cost-plus Pricing: This strategy is one of the simplest and oldest pricing strategies. Here you consider the cost of producing a unit of your product and then add a profit to it to arrive at your market price. It is an effective pricing strategy for manufacturers because it helps them cover their initial costs. Another name for the cost-plus pricing strategy is the markup pricing strategy.
• Market-based Pricing: This pricing strategy analyses the market including competitors’ pricing and then sets a price based on what the market is expecting. With this pricing strategy, you can either set your price at the low-end or high-end of the market.
• Value Pricing: This pricing strategy involves setting a price based on the value you are providing to your customer. When adopting a value-based pricing strategy, you have to set a price that your customers are willing to pay. Service-based businesses such as small business insurance providers , luxury goods sellers, and the fashion industry use this pricing strategy.

After carefully sorting out your positioning statement and pricing, the next item to look at is your promotional strategy. Your promotional strategy explains how you plan on communicating with your customers and prospects.

As a business, you must measure all your costs, including the cost of your promotions. You also want to measure how much sales your promotions bring for your business to determine its usefulness. Promotional strategies or programs that do not lead to profit need to be removed.

There are different types of promotional strategies you can adopt for your business, they include advertising, public relations, and content marketing.

Advertising

Your business plan should include your advertising plan which can be found in the marketing and sales plan section. You need to include an overview of your advertising plans such as the areas you plan to spend money on to advertise your business and offers.

Ensure that you make it clear in this section if your business will be advertising online or using the more traditional offline media, or the combination of both online and offline media. You can also include the advertising medium you want to use to raise awareness about your business and offers.

Some common online advertising mediums you can use include social media ads, landing pages, sales pages, SEO, Pay-Per-Click, emails, Google Ads, and others. Some common traditional and offline advertising mediums include word of mouth, radios, direct mail, televisions, flyers, billboards, posters, and others.

A key component of your advertising strategy is how you plan to measure the effectiveness and success of your advertising campaign. There is no point in sticking with an advertising plan or medium that does not produce results for your business in the long run.

Public Relations

A great way to reach your customers is to get the media to cover your business or product. Publicity, especially good ones, should be a part of your marketing and sales plan. In this section, show your plans for getting prominent reviews of your product from reputable publications and sources.

Your business needs that exposure to grow. If public relations is a crucial part of your promotional strategy, provide details about your public relations plan here.

Content Marketing

Content marketing is a popular promotional strategy used by businesses to inform and attract their customers. It is about teaching and educating your prospects on various topics of interest in your niche, it does not just involve informing them about the benefits and features of the products and services you have,

Businesses publish content usually for free where they provide useful information, tips, and advice so that their target market can be made aware of the importance of their products and services. Content marketing strategies seek to nurture prospects into buyers over time by simply providing value.

Your company can create a blog where it will be publishing content for its target market. You will need to use the best website builder such as Wix and Squarespace and the best web hosting services such as Bluehost, Hostinger, and other Bluehost alternatives to create a functional blog or website.

If content marketing is a crucial part of your promotional strategy (as it should be), detail your plans under promotions.

Including high-quality images of the packaging of your product in your business plan is a lovely idea. You can add the images of the packaging of that product in the marketing and sales plan section. If you are not selling a product, then you do not need to include any worry about the physical packaging of your product.

When organizing the packaging section of your business plan, you can answer the following questions to make maximum use of this section.

• Is your choice of packaging consistent with your positioning strategy?
• What key value proposition does your packaging communicate? (It should reflect the key value proposition of your business)
• How does your packaging compare to that of your competitors?

Social Media

Your 21st-century business needs to have a good social media presence. Not having one is leaving out opportunities for growth and reaching out to your prospect.

You do not have to join the thousands of social media platforms out there. What you need to do is join the ones that your customers are active on and be active there.

Businesses use social media to provide information about their products such as promotions, discounts, the benefits of their products, and content on their blogs.

Social media is also a platform for engaging with your customers and getting feedback about your products or services. Make no mistake, more and more of your prospects are using social media channels to find more information about companies.

You need to consider the social media channels you want to prioritize your business (prioritize the ones your customers are active in) and your branding plans in this section.

Strategic Alliances

If your company plans to work closely with other companies as part of your sales and marketing plan, include it in this section. Prove details about those partnerships in your business plan if you have already established them.

Strategic alliances can be beneficial for all parties involved including your company. Working closely with another company in the form of a partnership can provide access to a different target market segment for your company.

The company you are partnering with may also gain access to your target market or simply offer a new product or service (that of your company) to its customers.

Mutually beneficial partnerships can cover the weaknesses of one company with the strength of another. You should consider strategic alliances with companies that sell complimentary products to yours. For example, if you provide printers, you can partner with a company that produces ink since the customers that buy printers from you will also need inks for printing.

Steps Involved in Creating a Marketing and Sales Plan

1. Focus on Your Target Market

Identify who your customers are, the market you want to target. Then determine the best ways to get your products or services to your potential customers.

2. Evaluate Your Competition

One of the goals of having a marketing plan is to distinguish yourself from your competition. You cannot stand out from them without first knowing them in and out.

You can know your competitors by gathering information about their products, pricing, service, and advertising campaigns.

These questions can help you know your competition.

• What makes your competition successful?
• What are their weaknesses?
• What are customers saying about your competition?

3. Consider Your Brand

Customers' perception of your brand has a strong impact on your sales. Your marketing and sales plan should seek to bolster the image of your brand. Before you start marketing your business, think about the message you want to pass across about your business and your products and services.

4. Focus on Benefits

The majority of your customers do not view your product in terms of features, what they want to know is the benefits and solutions your product offers. Think about the problems your product solves and the benefits it delivers, and use it to create the right sales and marketing message.

Your marketing plan should focus on what you want your customer to get instead of what you provide. Identify those benefits in your marketing and sales plan.

5. Focus on Differentiation

Your marketing and sales plan should look for a unique angle they can take that differentiates your business from the competition, even if the products offered are similar. Some good areas of differentiation you can use are your benefits, pricing, and features.

Key Questions to Answer When Writing Your Marketing and Sales Plan

• What is your company’s budget for sales and marketing campaigns?
• What key metrics will you use to determine if your marketing plans are successful?
• What are your alternatives if your initial marketing efforts do not succeed?
• Who are the sales representatives you need to promote your products or services?
• What are the marketing and sales channels you plan to use? How do you plan to get your products in front of your ideal customers?
• Where will you sell your products?

You may want to include samples of marketing materials you plan to use such as print ads, website descriptions, and social media ads. While it is not compulsory to include these samples, it can help you better communicate your marketing and sales plan and objectives.

The purpose of the marketing and sales section is to answer this question “How will you reach your customers?” If you cannot convincingly provide an answer to this question, you need to rework your marketing and sales section.

7. Clearly Show Your Funding Request

If you are writing your business plan to ask for funding from investors or financial institutions, the funding request section is where you will outline your funding requirements. The funding request section should answer the question ‘How much money will your business need in the near future (3 to 5 years)?’

A good funding request section will clearly outline and explain the amount of funding your business needs over the next five years. You need to know the amount of money your business needs to make an accurate funding request.

Also, when writing your funding request, provide details of how the funds will be used over the period. Specify if you want to use the funds to buy raw materials or machinery, pay salaries, pay for advertisements, and cover specific bills such as rent and electricity.

In addition to explaining what you want to use the funds requested for, you need to clearly state the projected return on investment (ROI) . Investors and creditors want to know if your business can generate profit for them if they put funds into it.

Ensure you do not inflate the figures and stay as realistic as possible. Investors and financial institutions you are seeking funds from will do their research before investing money in your business.

If you are not sure of an exact number to request from, you can use some range of numbers as rough estimates. Add a best-case scenario and a work-case scenario to your funding request. Also, include a description of your strategic future financial plans such as selling your business or paying off debts.

Funding Request: Debt or Equity?

When making your funding request, specify the type of funding you want. Do you want debt or equity? Draw out the terms that will be applicable for the funding, and the length of time the funding request will cover.

Case for Equity

If your new business has not yet started generating profits, you are most likely preparing to sell equity in your business to raise capital at the early stage. Equity here refers to ownership. In this case, you are selling a portion of your company to raise capital.

Although this method of raising capital for your business does not put your business in debt, keep in mind that an equity owner may expect to play a key role in company decisions even if he does not hold a major stake in the company.

Most equity sales for startups are usually private transactions . If you are making a funding request by offering equity in exchange for funding, let the investor know that they will be paid a dividend (a share of the company’s profit). Also, let the investor know the process for selling their equity in your business.

Case for Debt

You may decide not to offer equity in exchange for funds, instead, you make a funding request with the promise to pay back the money borrowed at the agreed time frame.

When making a funding request with an agreement to pay back, note that you will have to repay your creditors both the principal amount borrowed and the interest on it. Financial institutions offer this type of funding for businesses.

Large companies combine both equity and debt in their capital structure. When drafting your business plan, decide if you want to offer both or one over the other.

Before you sell equity in exchange for funding in your business, consider if you are willing to accept not being in total control of your business. Also, before you seek loans in your funding request section, ensure that the terms of repayment are favorable.

You should set a clear timeline in your funding request so that potential investors and creditors can know what you are expecting. Some investors and creditors may agree to your funding request and then delay payment for longer than 30 days, meanwhile, your business needs an immediate cash injection to operate efficiently.

Additional Tips for Writing the Funding Request Section of your Business Plan

The funding request section is not necessary for every business, it is only needed by businesses who plan to use their business plan to secure funding.

If you are adding the funding request section to your business plan, provide an itemized summary of how you plan to use the funds requested. Hiring a lawyer, accountant, or other professionals may be necessary for the proper development of this section.

You should also gather and use financial statements that add credibility and support to your funding requests. Ensure that the financial statements you use should include your projected financial data such as projected cash flows, forecast statements, and expenditure budgets.

If you are an existing business, include all historical financial statements such as cash flow statements, balance sheets and income statements .

Provide monthly and quarterly financial statements for a year. If your business has records that date back beyond the one-year mark, add the yearly statements of those years. These documents are for the appendix section of your business plan.

8. Detail Your Financial Plan, Metrics, and Projections

If you used the funding request section in your business plan, supplement it with a financial plan, metrics, and projections. This section paints a picture of the past performance of your business and then goes ahead to make an informed projection about its future.

The goal of this section is to convince readers that your business is going to be a financial success. It outlines your business plan to generate enough profit to repay the loan (with interest if applicable) and to generate a decent return on investment for investors.

If you have an existing business already in operation, use this section to demonstrate stability through finance. This section should include your cash flow statements, balance sheets, and income statements covering the last three to five years. If your business has some acceptable collateral that you can use to acquire loans, list it in the financial plan, metrics, and projection section.

Apart from current financial statements, this section should also contain a prospective financial outlook that spans the next five years. Include forecasted income statements, cash flow statements, balance sheets, and capital expenditure budget.

If your business is new and is not yet generating profit, use clear and realistic projections to show the potentials of your business.

When drafting this section, research industry norms and the performance of comparable businesses. Your financial projections should cover at least five years. State the logic behind your financial projections. Remember you can always make adjustments to this section as the variables change.

The financial plan, metrics, and projection section create a baseline which your business can either exceed or fail to reach. If your business fails to reach your projections in this section, you need to understand why it failed.

Investors and loan managers spend a lot of time going through the financial plan, metrics, and projection section compared to other parts of the business plan. Ensure you spend time creating credible financial analyses for your business in this section.

Many entrepreneurs find this section daunting to write. You do not need a business degree to create a solid financial forecast for your business. Business finances, especially for startups, are not as complicated as they seem. There are several online tools and templates that make writing this section so much easier.

Use Graphs and Charts

The financial plan, metrics, and projection section is a great place to use graphs and charts to tell the financial story of your business. Charts and images make it easier to communicate your finances.

Accuracy in this section is key, ensure you carefully analyze your past financial statements properly before making financial projects.

Address the Risk Factors and Show Realistic Financial Projections

Keep your financial plan, metrics, and projection realistic. It is okay to be optimistic in your financial projection, however, you have to justify it.

You should also address the various risk factors associated with your business in this section. Investors want to know the potential risks involved, show them. You should also show your plans for mitigating those risks.

What You Should In The Financial Plan, Metrics, and Projection Section of Your Business Plan

The financial plan, metrics, and projection section of your business plan should have monthly sales and revenue forecasts for the first year. It should also include annual projections that cover 3 to 5 years.

A three-year projection is a basic requirement to have in your business plan. However, some investors may request a five-year forecast.

Your business plan should include the following financial statements: sales forecast, personnel plan, income statement, income statement, cash flow statement, balance sheet, and an exit strategy.

1. Sales Forecast

Sales forecast refers to your projections about the number of sales your business is going to record over the next few years. It is typically broken into several rows, with each row assigned to a core product or service that your business is offering.

One common mistake people make in their business plan is to break down the sales forecast section into long details. A sales forecast should forecast the high-level details.

For example, if you are forecasting sales for a payroll software provider, you could break down your forecast into target market segments or subscription categories.

Your sales forecast section should also have a corresponding row for each sales row to cover the direct cost or Cost of Goods Sold (COGS). The objective of these rows is to show the expenses that your business incurs in making and delivering your product or service.

Note that your Cost of Goods Sold (COGS) should only cover those direct costs incurred when making your products. Other indirect expenses such as insurance, salaries, payroll tax, and rent should not be included.

For example, the Cost of Goods Sold (COGS) for a restaurant is the cost of ingredients while for a consulting company it will be the cost of paper and other presentation materials.

2. Personnel Plan

The personnel plan section is where you provide details about the payment plan for your employees. For a small business, you can easily list every position in your company and how much you plan to pay in the personnel plan.

However, for larger businesses, you have to break the personnel plan into functional groups such as sales and marketing.

The personnel plan will also include the cost of an employee beyond salary, commonly referred to as the employee burden. These costs include insurance, payroll taxes , and other essential costs incurred monthly as a result of having employees on your payroll.

3. Income Statement

The income statement section shows if your business is making a profit or taking a loss. Another name for the income statement is the profit and loss (P&L). It takes data from your sales forecast and personnel plan and adds other ongoing expenses you incur while running your business.

Every business plan should have an income statement. It subtracts your business expenses from its earnings to show if your business is generating profit or incurring losses.

The income statement has the following items: sales, Cost of Goods Sold (COGS), gross margin, operating expenses, total operating expenses, operating income , total expenses, and net profit.

• Sales refer to the revenue your business generates from selling its products or services. Other names for sales are income or revenue.
• Cost of Goods Sold (COGS) refers to the total cost of selling your products. Other names for COGS are direct costs or cost of sales. Manufacturing businesses use the Costs of Goods Manufactured (COGM) .
• Gross Margin is the figure you get when you subtract your COGS from your sales. In your income statement, you can express it as a percentage of total sales (Gross margin / Sales = Gross Margin Percent).
• Operating Expenses refer to all the expenses you incur from running your business. It exempts the COGS because it stands alone as a core part of your income statement. You also have to exclude taxes, depreciation, and amortization. Your operating expenses include salaries, marketing expenses, research and development (R&D) expenses, and other expenses.
• Total Operating Expenses refers to the sum of all your operating expenses including those exemptions named above under operating expenses.
• Operating Income refers to earnings before interest, taxes, depreciation, and amortization. It is simply known as the acronym EBITDA (earnings before interest, taxes, depreciation, and amortization). Calculating your operating income is simple, all you need to do is to subtract your COGS and total operating expenses from your sales.
• Total Expenses refer to the sum of your operating expenses and your business’ interest, taxes, depreciation, and amortization.
• Net profit shows whether your business has made a profit or taken a loss during a given timeframe.

4. Cash Flow Statement

The cash flow statement tracks the money you have in the bank at any given point. It is often confused with the income statement or the profit and loss statement. They are both different types of financial statements. The income statement calculates your profits and losses while the cash flow statement shows you how much you have in the bank.

5. Balance Sheet

The balance sheet is a financial statement that provides an overview of the financial health of your business. It contains information about the assets and liabilities of your company, and owner’s or shareholders’ equity.

You can get the net worth of your company by subtracting your company’s liabilities from its assets.

6. Exit Strategy

The exit strategy refers to a probable plan for selling your business either to the public in an IPO or to another company. It is the last thing you include in the financial plan, metrics, and projection section.

You can choose to omit the exit strategy from your business plan if you plan to maintain full ownership of your business and do not plan on seeking angel investment or virtual capitalist (VC) funding.

Investors may want to know what your exit plan is. They invest in your business to get a good return on investment.

Your exit strategy does not have to include long and boring details. Ensure you identify some interested parties who may be interested in buying the company if it becomes a success.

Key Questions to Answer with Your Financial Plan, Metrics, and Projection

Your financial plan, metrics, and projection section helps investors, creditors, or your internal managers to understand what your expenses are, the amount of cash you need, and what it takes to make your company profitable. It also shows what you will be doing with any funding.

You do not need to show actual financial data if you do not have one. Adding forecasts and projections to your financial statements is added proof that your strategy is feasible and shows investors you have planned properly.

Here are some key questions to answer to help you develop this section.

• What is your sales forecast for the next year?
• When will your company achieve a positive cash flow?
• What are the core expenses you need to operate?
• How much money do you need upfront to operate or grow your company?
• How will you use the loans or investments?

9. Add an Appendix to Your Business Plan

Adding an appendix to your business plan is optional. It is a useful place to put any charts, tables, legal notes, definitions, permits, résumés, and other critical information that do not fit into other sections of your business plan.

The appendix section is where you would want to include details of a patent or patent-pending if you have one. You can always add illustrations or images of your products here. It is the last section of your business plan.

When writing your business plan, there are details you cut short or remove to prevent the entire section from becoming too lengthy. There are also details you want to include in the business plan but are not a good fit for any of the previous sections. You can add that additional information to the appendix section.

Businesses also use the appendix section to include supporting documents or other materials specially requested by investors or lenders.

You can include just about any information that supports the assumptions and statements you made in the business plan under the appendix. It is the one place in the business plan where unrelated data and information can coexist amicably.

If your appendix section is lengthy, try organizing it by adding a table of contents at the beginning of the appendix section. It is also advisable to group similar information to make it easier for the reader to access them.

A well-organized appendix section makes it easier to share your information clearly and concisely. Add footnotes throughout the rest of the business plan or make references in the plan to the documents in the appendix.

The appendix section is usually only necessary if you are seeking funding from investors or lenders, or hoping to attract partners.

People reading business plans do not want to spend time going through a heap of backup information, numbers, and charts. Keep these documents or information in the Appendix section in case the reader wants to dig deeper.

Common Items to Include in the Appendix Section of Your Business Plan

The appendix section includes documents that supplement or support the information or claims given in other sections of the business plans. Common items you can include in the appendix section include:

• Additional data about the process of manufacturing or creation
• Additional description of products or services such as product schematics
• Additional financial documents or projections
• Articles of incorporation and status
• Backup for market research or competitive analysis
• Bank statements
• Business registries
• Client testimonials (if your business is already running)
• Copies of insurances
• Credit histories (personal or/and business)
• Deeds and permits
• Equipment leases
• Examples of marketing and advertising collateral
• Industry associations and memberships
• Images of product
• Intellectual property
• Key customer contracts
• Legal documents and other contracts
• Letters of reference
• Links to references
• Market research data
• Organizational charts
• Photographs of potential facilities
• Professional licenses pertaining to your legal structure or type of business
• Purchase orders
• Resumes of the founder(s) and key managers
• State and federal identification numbers or codes
• Trademarks or patents’ registrations

Avoid using the appendix section as a place to dump any document or information you feel like adding. Only add documents or information that you support or increase the credibility of your business plan.

Tips and Strategies for Writing a Convincing Business Plan

To achieve a perfect business plan, you need to consider some key tips and strategies. These tips will raise the efficiency of your business plan above average.

1. Know Your Audience

When writing a business plan, you need to know your audience . Business owners write business plans for different reasons. Your business plan has to be specific. For example, you can write business plans to potential investors, banks, and even fellow board members of the company.

The audience you are writing to determines the structure of the business plan. As a business owner, you have to know your audience. Not everyone will be your audience. Knowing your audience will help you to narrow the scope of your business plan.

Consider what your audience wants to see in your projects, the likely questions they might ask, and what interests them.

• A business plan used to address a company's board members will center on its employment schemes, internal affairs, projects, stakeholders, etc.
• A business plan for financial institutions will talk about the size of your market and the chances for you to pay back any loans you demand.
• A business plan for investors will show proof that you can return the investment capital within a specific time. In addition, it discusses your financial projections, tractions, and market size.

2. Get Inspiration from People

Writing a business plan from scratch as an entrepreneur can be daunting. That is why you need the right inspiration to push you to write one. You can gain inspiration from the successful business plans of other businesses. Look at their business plans, the style they use, the structure of the project, etc.

To make your business plan easier to create, search companies related to your business to get an exact copy of what you need to create an effective business plan. You can also make references while citing examples in your business plans.

When drafting your business plan, get as much help from others as you possibly can. By getting inspiration from people, you can create something better than what they have.

3. Avoid Being Over Optimistic

Many business owners make use of strong adjectives to qualify their content. One of the big mistakes entrepreneurs make when preparing a business plan is promising too much.

The use of superlatives and over-optimistic claims can prepare the audience for more than you can offer. In the end, you disappoint the confidence they have in you.

In most cases, the best option is to be realistic with your claims and statistics. Most of the investors can sense a bit of incompetency from the overuse of superlatives. As a new entrepreneur, do not be tempted to over-promise to get the interests of investors.

The concept of entrepreneurship centers on risks, nothing is certain when you make future analyses. What separates the best is the ability to do careful research and work towards achieving that, not promising more than you can achieve.

To make an excellent first impression as an entrepreneur, replace superlatives with compelling data-driven content. In this way, you are more specific than someone promising a huge ROI from an investment.

4. Keep it Simple and Short

When writing business plans, ensure you keep them simple throughout. Irrespective of the purpose of the business plan, your goal is to convince the audience.

One way to achieve this goal is to make them understand your proposal. Therefore, it would be best if you avoid the use of complex grammar to express yourself. It would be a huge turn-off if the people you want to convince are not familiar with your use of words.

Another thing to note is the length of your business plan. It would be best if you made it as brief as possible.

You hardly see investors or agencies that read through an extremely long document. In that case, if your first few pages can’t convince them, then you have lost it. The more pages you write, the higher the chances of you derailing from the essential contents.

To ensure your business plan has a high conversion rate, you need to dispose of every unnecessary information. For example, if you have a strategy that you are not sure of, it would be best to leave it out of the plan.

5. Make an Outline and Follow Through

A perfect business plan must have touched every part needed to convince the audience. Business owners get easily tempted to concentrate more on their products than on other sections. Doing this can be detrimental to the efficiency of the business plan.

For example, imagine you talking about a product but omitting or providing very little information about the target audience. You will leave your clients confused.

To ensure that your business plan communicates your full business model to readers, you have to input all the necessary information in it. One of the best ways to achieve this is to design a structure and stick to it.

This structure is what guides you throughout the writing. To make your work easier, you can assign an estimated word count or page limit to every section to avoid making it too bulky for easy reading. As a guide, the necessary things your business plan must contain are:

• Table of contents
• Introduction
• Product or service description
• Target audience
• Market size
• Competition analysis
• Financial projections

Some specific businesses can include some other essential sections, but these are the key sections that must be in every business plan.

6. Ask a Professional to Proofread

When writing a business plan, you must tie all loose ends to get a perfect result. When you are done with writing, call a professional to go through the document for you. You are bound to make mistakes, and the way to correct them is to get external help.

You should get a professional in your field who can relate to every section of your business plan. It would be easier for the professional to notice the inner flaws in the document than an editor with no knowledge of your business.

In addition to getting a professional to proofread, get an editor to proofread and edit your document. The editor will help you identify grammatical errors, spelling mistakes, and inappropriate writing styles.

Writing a business plan can be daunting, but you can surmount that obstacle and get the best out of it with these tips.

Business Plan Examples and Templates That’ll Save You Tons of Time

1. hubspot's one-page business plan.

The one-page business plan template by HubSpot is the perfect guide for businesses of any size, irrespective of their business strategy. Although the template is condensed into a page, your final business plan should not be a page long! The template is designed to ask helpful questions that can help you develop your business plan.

Hubspot’s one-page business plan template is divided into nine fields:

• Business opportunity
• Company description
• Industry analysis
• Target market
• Implementation timeline
• Marketing plan
• Financial summary
• Funding required

2. Bplan’s Free Business Plan Template

Bplans' free business plan template is investor-approved. It is a rich template used by prestigious educational institutions such as Babson College and Princeton University to teach entrepreneurs how to create a business plan.

The template has six sections: the executive summary, opportunity, execution, company, financial plan, and appendix. There is a step-by-step guide for writing every little detail in the business plan. Follow the instructions each step of the way and you will create a business plan that impresses investors or lenders easily.

3. HubSpot's Downloadable Business Plan Template

HubSpot’s downloadable business plan template is a more comprehensive option compared to the one-page business template by HubSpot. This free and downloadable business plan template is designed for entrepreneurs.

The template is a comprehensive guide and checklist for business owners just starting their businesses. It tells you everything you need to fill in each section of the business plan and how to do it.

There are nine sections in this business plan template: an executive summary, company and business description, product and services line, market analysis, marketing plan, sales plan, legal notes, financial considerations, and appendix.

4. Business Plan by My Own Business Institute

My Own Business Institute (MOBI) which is a part of Santa Clara University's Center for Innovation and Entrepreneurship offers a free business plan template. You can either copy the free business template from the link provided above or download it as a Word document.

The comprehensive template consists of a whopping 15 sections.

• The Business Profile
• The Vision and the People
• Home-Based Business and Freelance Business Opportunities
• Organization
• Licenses and Permits
• Business Insurance
• Communication Tools
• Acquisitions
• Location and Leasing
• Accounting and Cash Flow
• Opening and Marketing
• Managing Employees
• Expanding and Handling Problems

There are lots of helpful tips on how to fill each section in the free business plan template by MOBI.

5. Score's Business Plan Template for Startups

Score is an American nonprofit organization that helps entrepreneurs build successful companies. This business plan template for startups by Score is available for free download. The business plan template asks a whooping 150 generic questions that help entrepreneurs from different fields to set up the perfect business plan.

The business plan template for startups contains clear instructions and worksheets, all you have to do is answer the questions and fill the worksheets.

There are nine sections in the business plan template: executive summary, company description, products and services, marketing plan, operational plan, management and organization, startup expenses and capitalization, financial plan, and appendices.

The ‘refining the plan’ resource contains instructions that help you modify your business plan to suit your specific needs, industry, and target audience. After you have completed Score’s business plan template, you can work with a SCORE mentor for expert advice in business planning.

6. Minimalist Architecture Business Plan Template by Venngage

The minimalist architecture business plan template is a simple template by Venngage that you can customize to suit your business needs .

There are five sections in the template: an executive summary, statement of problem, approach and methodology, qualifications, and schedule and benchmark. The business plan template has instructions that guide users on what to fill in each section.

7. Small Business Administration Free Business Plan Template

The Small Business Administration (SBA) offers two free business plan templates, filled with practical real-life examples that you can model to create your business plan. Both free business plan templates are written by fictional business owners: Rebecca who owns a consulting firm, and Andrew who owns a toy company.

There are five sections in the two SBA’s free business plan templates.

• Executive Summary
• Company Description
• Service Line
• Marketing and Sales

8. The $100 Startup's One-Page Business Plan

The one-page business plan by the $100 startup is a simple business plan template for entrepreneurs who do not want to create a long and complicated plan . You can include more details in the appendices for funders who want more information beyond what you can put in the one-page business plan.

There are five sections in the one-page business plan such as overview, ka-ching, hustling, success, and obstacles or challenges or open questions. You can answer all the questions using one or two sentences.

9. PandaDoc’s Free Business Plan Template

The free business plan template by PandaDoc is a comprehensive 15-page document that describes the information you should include in every section.

There are 11 sections in PandaDoc’s free business plan template.

• Executive summary
• Business description
• Products and services
• Operations plan
• Management organization
• Financial plan
• Conclusion / Call to action
• Confidentiality statement

You have to sign up for its 14-day free trial to access the template. You will find different business plan templates on PandaDoc once you sign up (including templates for general businesses and specific businesses such as bakeries, startups, restaurants, salons, hotels, and coffee shops)

PandaDoc allows you to customize its business plan templates to fit the needs of your business. After editing the template, you can send it to interested parties and track opens and views through PandaDoc.

10. Invoiceberry Templates for Word, Open Office, Excel, or PPT

InvoiceBerry is a U.K based online invoicing and tracking platform that offers free business plan templates in .docx, .odt, .xlsx, and .pptx formats for freelancers and small businesses.

Before you can download the free business plan template, it will ask you to give it your email address. After you complete the little task, it will send the download link to your inbox for you to download. It also provides a business plan checklist in .xlsx file format that ensures you add the right information to the business plan.

Alternatives to the Traditional Business Plan

A business plan is very important in mapping out how one expects their business to grow over a set number of years, particularly when they need external investment in their business. However, many investors do not have the time to watch you present your business plan. It is a long and boring read.

Luckily, there are three alternatives to the traditional business plan (the Business Model Canvas, Lean Canvas, and Startup Pitch Deck). These alternatives are less laborious and easier and quicker to present to investors.

Business Model Canvas (BMC)

The business model canvas is a business tool used to present all the important components of setting up a business, such as customers, route to market, value proposition, and finance in a single sheet. It provides a very focused blueprint that defines your business initially which you can later expand on if needed.

The sheet is divided mainly into company, industry, and consumer models that are interconnected in how they find problems and proffer solutions.

Segments of the Business Model Canvas

The business model canvas was developed by founder Alexander Osterwalder to answer important business questions. It contains nine segments.

• Key Partners: Who will be occupying important executive positions in your business? What do they bring to the table? Will there be a third party involved with the company?
• Key Activities: What important activities will production entail? What activities will be carried out to ensure the smooth running of the company?
• The Product’s Value Propositions: What does your product do? How will it be different from other products?
• Customer Segments: What demography of consumers are you targeting? What are the habits of these consumers? Who are the MVPs of your target consumers?
• Customer Relationships: How will the team support and work with its customer base? How do you intend to build and maintain trust with the customer?
• Key Resources: What type of personnel and tools will be needed? What size of the budget will they need access to?
• Channels: How do you plan to create awareness of your products? How do you intend to transport your product to the customer?
• Cost Structure: What is the estimated cost of production? How much will distribution cost?
• Revenue Streams: For what value are customers willing to pay? How do they prefer to pay for the product? Are there any external revenues attached apart from the main source? How do the revenue streams contribute to the overall revenue?

Lean Canvas

The lean canvas is a problem-oriented alternative to the standard business model canvas. It was proposed by Ash Maurya, creator of Lean Stack as a development of the business model generation. It uses a more problem-focused approach and it majorly targets entrepreneurs and startup businesses.

Lean Canvas uses the same 9 blocks concept as the business model canvas, however, they have been modified slightly to suit the needs and purpose of a small startup. The key partners, key activities, customer relationships, and key resources are replaced by new segments which are:

• Problem: Simple and straightforward number of problems you have identified, ideally three.
• Solution: The solutions to each problem.
• Unfair Advantage: Something you possess that can't be easily bought or replicated.
• Key Metrics: Important numbers that will tell how your business is doing.

Startup Pitch Deck

While the business model canvas compresses into a factual sheet, startup pitch decks expand flamboyantly.

Pitch decks, through slides, convey your business plan, often through graphs and images used to emphasize estimations and observations in your presentation. Entrepreneurs often use pitch decks to fully convince their target audience of their plans before discussing funding arrangements.

Considering the likelihood of it being used in a small time frame, a good startup pitch deck should ideally contain 20 slides or less to have enough time to answer questions from the audience.

Unlike the standard and lean business model canvases, a pitch deck doesn't have a set template on how to present your business plan but there are still important components to it. These components often mirror those of the business model canvas except that they are in slide form and contain more details.

Using Airbnb (one of the most successful start-ups in recent history) for reference, the important components of a good slide are listed below.

• Cover/Introduction Slide: Here, you should include your company's name and mission statement. Your mission statement should be a very catchy tagline. Also, include personal information and contact details to provide an easy link for potential investors.
• Problem Slide: This slide requires you to create a connection with the audience or the investor that you are pitching. For example in their pitch, Airbnb summarized the most important problems it would solve in three brief points – pricing of hotels, disconnection from city culture, and connection problems for local bookings.
• Solution Slide: This slide includes your core value proposition. List simple and direct solutions to the problems you have mentioned
• Customer Analysis: Here you will provide information on the customers you will be offering your service to. The identity of your customers plays an important part in fundraising as well as the long-run viability of the business.
• Market Validation: Use competitive analysis to show numbers that prove the presence of a market for your product, industry behavior in the present and the long run, as well as the percentage of the market you aim to attract. It shows that you understand your competitors and customers and convinces investors of the opportunities presented in the market.
• Business Model: Your business model is the hook of your presentation. It may vary in complexity but it should generally include a pricing system informed by your market analysis. The goal of the slide is to confirm your business model is easy to implement.
• Marketing Strategy: This slide should summarize a few customer acquisition methods that you plan to use to grow the business.
• Competitive Advantage: What this slide will do is provide information on what will set you apart and make you a more attractive option to customers. It could be the possession of technology that is not widely known in the market.
• Team Slide: Here you will give a brief description of your team. Include your key management personnel here and their specific roles in the company. Include their educational background, job history, and skillsets. Also, talk about their accomplishments in their careers so far to build investors' confidence in members of your team.
• Traction Slide: This validates the company’s business model by showing growth through early sales and support. The slide aims to reduce any lingering fears in potential investors by showing realistic periodic milestones and profit margins. It can include current sales, growth, valuable customers, pre-orders, or data from surveys outlining current consumer interest.
• Funding Slide: This slide is popularly referred to as ‘the ask'. Here you will include important details like how much is needed to get your business off the ground and how the funding will be spent to help the company reach its goals.
• Appendix Slides: Your pitch deck appendix should always be included alongside a standard pitch presentation. It consists of additional slides you could not show in the pitch deck but you need to complement your presentation.

It is important to support your calculations with pictorial renditions. Infographics, such as pie charts or bar graphs, will be more effective in presenting the information than just listing numbers. For example, a six-month graph that shows rising profit margins will easily look more impressive than merely writing it.

Lastly, since a pitch deck is primarily used to secure meetings and you may be sharing your pitch with several investors, it is advisable to keep a separate public version that doesn't include financials. Only disclose the one with projections once you have secured a link with an investor.

Advantages of the Business Model Canvas, Lean Canvas, and Startup Pitch Deck over the Traditional Business Plan

• Time-Saving: Writing a detailed traditional business plan could take weeks or months. On the other hand, all three alternatives can be done in a few days or even one night of brainstorming if you have a comprehensive understanding of your business.
• Easier to Understand: Since the information presented is almost entirely factual, it puts focus on what is most important in running the business. They cut away the excess pages of fillers in a traditional business plan and allow investors to see what is driving the business and what is getting in the way.
• Easy to Update: Businesses typically present their business plans to many potential investors before they secure funding. What this means is that you may regularly have to amend your presentation to update statistics or adjust to audience-specific needs. For a traditional business plan, this could mean rewriting a whole section of your plan. For the three alternatives, updating is much easier because they are not voluminous.
• Guide for a More In-depth Business Plan: All three alternatives have the added benefit of being able to double as a sketch of your business plan if the need to create one arises in the future.

Business Plan FAQ

Business plans are important for any entrepreneur who is looking for a framework to run their company over some time or seeking external support. Although they are essential for new businesses, every company should ideally have a business plan to track their growth from time to time.  They can be used by startups seeking investments or loans to convey their business ideas or an employee to convince his boss of the feasibility of starting a new project. They can also be used by companies seeking to recruit high-profile employee targets into key positions or trying to secure partnerships with other firms.

Business plans often vary depending on your target audience, the scope, and the goals for the plan. Startup plans are the most common among the different types of business plans.  A start-up plan is used by a new business to present all the necessary information to help get the business up and running. They are usually used by entrepreneurs who are seeking funding from investors or bank loans. The established company alternative to a start-up plan is a feasibility plan. A feasibility plan is often used by an established company looking for new business opportunities. They are used to show the upsides of creating a new product for a consumer base. Because the audience is usually company people, it requires less company analysis. The third type of business plan is the lean business plan. A lean business plan is a brief, straight-to-the-point breakdown of your ideas and analysis for your business. It does not contain details of your proposal and can be written on one page. Finally, you have the what-if plan. As it implies, a what-if plan is a preparation for the worst-case scenario. You must always be prepared for the possibility of your original plan being rejected. A good what-if plan will serve as a good plan B to the original.

A good business plan has 10 key components. They include an executive plan, product analysis, desired customer base, company analysis, industry analysis, marketing strategy, sales strategy, financial projection, funding, and appendix. Executive Plan Your business should begin with your executive plan. An executive plan will provide early insight into what you are planning to achieve with your business. It should include your mission statement and highlight some of the important points which you will explain later. Product Analysis The next component of your business plan is your product analysis. A key part of this section is explaining the type of item or service you are going to offer as well as the market problems your product will solve. Desired Consumer Base Your product analysis should be supplemented with a detailed breakdown of your desired consumer base. Investors are always interested in knowing the economic power of your market as well as potential MVP customers. Company Analysis The next component of your business plan is your company analysis. Here, you explain how you want to run your business. It will include your operational strategy, an insight into the workforce needed to keep the company running, and important executive positions. It will also provide a calculation of expected operational costs.  Industry Analysis A good business plan should also contain well laid out industry analysis. It is important to convince potential investors you know the companies you will be competing with, as well as your plans to gain an edge on the competition. Marketing Strategy Your business plan should also include your marketing strategy. This is how you intend to spread awareness of your product. It should include a detailed explanation of the company brand as well as your advertising methods. Sales Strategy Your sales strategy comes after the market strategy. Here you give an overview of your company's pricing strategy and how you aim to maximize profits. You can also explain how your prices will adapt to market behaviors. Financial Projection The financial projection is the next component of your business plan. It explains your company's expected running cost and revenue earned during the tenure of the business plan. Financial projection gives a clear idea of how your company will develop in the future. Funding The next component of your business plan is funding. You have to detail how much external investment you need to get your business idea off the ground here. Appendix The last component of your plan is the appendix. This is where you put licenses, graphs, or key information that does not fit in any of the other components.

The business model canvas is a business management tool used to quickly define your business idea and model. It is often used when investors need you to pitch your business idea during a brief window.

A pitch deck is similar to a business model canvas except that it makes use of slides in its presentation. A pitch is not primarily used to secure funding, rather its main purpose is to entice potential investors by selling a very optimistic outlook on the business.

Business plan competitions help you evaluate the strength of your business plan. By participating in business plan competitions, you are improving your experience. The experience provides you with a degree of validation while practicing important skills. The main motivation for entering into the competitions is often to secure funding by finishing in podium positions. There is also the chance that you may catch the eye of a casual observer outside of the competition. These competitions also provide good networking opportunities. You could meet mentors who will take a keen interest in guiding you in your business journey. You also have the opportunity to meet other entrepreneurs whose ideas can complement yours.

Exlore Further

• 12 Key Elements of a Business Plan (Top Components Explained)
• 13 Sources of Business Finance For Companies & Sole Traders
• 5 Common Types of Business Structures (+ Pros & Cons)
• How to Buy a Business in 8 Steps (+ Due Diligence Checklist)

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Learn from the business planning experts, resources to help you get ahead, market analysis, table of contents.

The Market Analysis section of a business plan is crucial, providing detailed insights into the business environment. It helps entrepreneurs understand their industry, target markets , competition, and the broader economic landscape. This analysis is essential for informed decision-making, strategic planning, risk mitigation, and building investor or banker confidence.

However, before diving into the details of market analysis, it’s imperative for entrepreneurs to have a profound understanding of their target customer.

This foundational step is crucial as it shapes the entire market analysis process, ensuring that the insights gained are relevant and actionable for your specific business idea.

Divergent Paths to Understanding Your Customer

• Model-Based Planning®:  Ideal for experienced entrepreneurs in well-defined industries, Model-Based Planning® offers a structured, model-specific framework. It includes pre-developed customer profiles that guide focused market analysis.
• Pre-Vision Interviews:  Suited for entrepreneurs at the idea phase or those entering new markets, Pre-Vision Interviews establish deep customer understanding. This approach is crucial for businesses that aim to be first-movers or fast-followers and is often vital for those seeking investor capital. For entrepreneurs at the idea stage or entering new markets, delve into the detailed customer insights with Pre-Vision Interviews by   clicking here .

With a clear understanding of your customers, through either Model-Based Planning® or Pre-Vision Interviews , you’re now ready to delve into the various components of Market Analysis, as detailed in the following sections of this webpage.

Components of Market Analysis

Market analysis summary.

• Role as a Synthesis of Findings:  The Market Analysis Summary encapsulates the key findings from your market research . It serves as an executive overview, providing a snapshot of the market’s health, potential, and challenges. This summary should highlight significant points such as market size, growth projections, key trends, and competitive landscape.
• Writing it Last:  It’s recommended to write the summary after completing all other sections of the market analysis. This approach ensures that the summary accurately reflects the comprehensive understanding gained from detailed research.

Detailed Market Analysis

• Understanding Market Size, Growth Rate, and Trends:  Assess the size of the market, its growth rate over time, and key trends affecting it. This includes demographic shifts, technological advancements, and changes in consumer behavior. Use reliable data sources and forecasting methods to provide a well-rounded view of the market.
• Identifying Target Market Segments:  Define the specific customer segments within the market that your business will target. Consider factors like demographics , psychographics, geographic location, and buying behaviors. Tailor your marketing strategies to these segments to maximize impact and efficiency.

Industry Analysis

• Current State of the Industry:  Provide an overview of the industry, including its history, current status, and major players. Discuss the industry’s regulatory environment and any recent changes that might affect the business.
• Industry Structure and Dynamics:  Analyze the industry’s structure, including its supply chain , distribution channels , and major competitors. Evaluate the industry’s competitive dynamics, market entry barriers, and typical profit margins.

Trends Analysis

• Identifying and Evaluating Trends:  Identify current and emerging trends within the industry and market. These could be technological advancements, changes in consumer preferences, or shifts in regulatory policies. Analyze how these trends will impact the industry and your business specifically.
• Impact of Trends on Industry and Target Market:  Discuss the potential opportunities and threats these trends present. Plan strategies to leverage opportunities and mitigate risks associated with these trends.

Competitor Analysis

• Identifying Key Competitors:  List the major competitors in your market, focusing on those directly competing with your business. Assess their market share, strengths, weaknesses, and strategic positioning.
• Assessing Competitors’ Strengths, Weaknesses, and Strategies:  Conduct a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) for each key competitor. Understand their strategies and how they have been successful or fallen short in the market.

Utilizing Research Tools in Market Analysis

Role of ibis world, esri, and statista in market research.

• IBIS World:  IBIS World is renowned for its comprehensive collection of industry reports and business environment profiles. It offers detailed insights into market conditions, industry trends, and competitive landscapes. These reports are pivotal for understanding industry dynamics and forecasting future market developments.
• ESRI:   ESRI , particularly through its ArcGIS platform, provides a wealth of location-based data and analytics. ESRI’s Market Potential data, for example, offers insights into consumer behavior and demand across various product and service categories. This data is instrumental in understanding geographical market trends and potential customer bases, making it invaluable for businesses seeking to target specific locations or demographics​​​​​​.
• Statista:   Statista is a leading statistics portal, offering access to data from market and opinion research institutions, as well as from business entities and government institutions. It’s a versatile tool for market analysis, providing up-to-date data on various industries, including market sizes, trends, and forecasts.

Leverage These Tools for Quality Research

• Deep Dive into Industry Reports:  Utilize IBIS World for in-depth industry reports to understand your market’s size, trends, and competitive landscape.
• Geographical and Demographic Analysis:  Use ESRI’s tools to analyze market potential based on location and demographics, helping to identify where your customers are and their spending behaviors.
• Statistical Data for Market Trends:  Leverage Statista for comprehensive statistical data to support your market size estimates, trend analysis, and forecasting.

Identifying Industry-Specific Resources

• Look for sources that provide up-to-date, comprehensive, and accurate data.
• Ensure the sources are recognized and respected within the industry.
• Consider the depth of information provided; more detailed reports often offer better insights.
• Trade associations often publish detailed reports on industry trends.
• Government databases can provide reliable statistics on various industries.
• Academic journals and publications can offer in-depth analysis and forecasts.

Incorporating these tools into your market analysis process will enhance the quality of your research, providing a solid foundation for your business plan.

Conducting Competitor Analysis

Importance of personal involvement in competitor research.

Engaging in competitor research personally offers invaluable insights. It allows you to observe and understand your competitors’ strengths and weaknesses from a customer’s perspective. This direct engagement is crucial for developing strategies to differentiate and compete effectively.

Techniques for Effective Competitive Analysis

• Talk to Competitors’ Customers:  Engaging with the customers of your competitors can provide candid insights into what they value and their experiences. This feedback is often more unfiltered and honest than promotional materials or sales pitches.
• Experience Competitors’ Offerings:  Purchase and use the products or services of your competitors. This firsthand experience can reveal strengths to emulate and weaknesses to exploit in your own offerings.
• Visit Competitor Locations:  If applicable, visit their physical establishments. Observe their customer service, store layout, product presentation, and overall customer experience.
• Analyze Competitor Websites:  Review their online presence, noting their branding, communication style, customer engagement, and online services. Look for areas where they excel or lack, providing opportunities for your business to stand out.
• Examine Online Reviews:  While being cautious of potentially manipulated reviews, pay special attention to less-than-perfect ratings. Trends in these reviews can highlight areas that customers feel need improvement.
• Market Positioning:  Understand how your competitors position themselves in the market. Analyze their marketing materials, advertising strategies, and any unique selling propositions they highlight.
• Pricing Strategies:  Observe their pricing models. Are they competing on price, quality, service, or innovation? Understanding their approach can guide your own pricing strategy.
• Supplier and Partner Relationships:  Investigate their supply chain and partnerships. This might give insights into their operational efficiencies or dependencies.
• Customer Service Analysis:  Evaluate their customer service approach. Are there gaps in their customer support that your business could fill?
• Social Media Engagement:  Analyze their social media presence. How do they interact with customers online? What kind of content generates the most engagement?
• Employee Feedback:  If possible, gain insights from current or former employees about the internal workings of the competitor’s business. This can provide a unique perspective on their operations, culture, and challenges.

Outsourcing Market Analysis

When to consider outsourcing.

Outsourcing market analysis can be a strategic decision for businesses, especially when internal resources are limited or when specialized expertise is required. Consider outsourcing when:

• Lack of In-House Expertise:  If your team lacks the skills or experience in conducting in-depth market research.
• Time Constraints:  When you’re under tight timelines to develop a business plan and need to expedite the research process.
• Need for Specialized Knowledge:  Certain industries or markets may require specialized knowledge that an external expert or agency can provide.
• Objective Perspective:  Sometimes, an external perspective can provide unbiased and fresh insights that internal teams might overlook.

Business Plan Writer Reviews

For guidance on choosing the right professional or agency for outsourcing your market analysis, check out our Business Plan Writer Reviews .

Essential Qualifications of Professional Business Plan Writers

When hiring a professional for market analysis, ensure they possess the following qualifications:

• Active Subscriptions to Key Research Organizations:  Verify that they have access to essential market research tools like IBIS World, ESRI, Statista, and others relevant to your industry. Active subscriptions indicate that they can provide current and comprehensive data.
• Experience and Expertise in Diverse Industry Research:  Look for professionals with a proven track record in conducting market analysis across various industries. This experience demonstrates their ability to adapt research methods to different business models and market conditions.
• Understanding of Different Business Models:  The consultant should understand various business models, especially if your business falls into a niche or emerging market. Their ability to adapt their research methodology to fit different models is crucial.
• Analytical Skills:  They should possess strong analytical skills to interpret data effectively and provide actionable insights.
• Communication Skills:  Good communication skills are essential for them to convey complex information in an understandable manner, aligning with your business needs.
• References and Past Work Samples:  Ask for references or samples of their past work to assess the quality and relevance of their research.

Market Analysis in Your Business Plan

Conducting a thorough market analysis is an indispensable part of developing a robust business plan. It provides critical insights into the market size, growth potential, industry trends, competitive landscape, and customer preferences. This analysis forms the foundation upon which strategic decisions are made, risks are assessed, and opportunities are identified.

The insights gained from the market analysis should be seamlessly integrated into your business plan.

A well-executed market analysis can significantly enhance the effectiveness and persuasiveness of your business plan, especially in the eyes of stakeholders, bankers, or potential investors.

Up Next: Developing the Organizational Structure

Having completed the market analysis, the next step in your business planning journey is to develop the organizational structure of your business. This involves outlining the management team, defining roles and responsibilities, and establishing the operational framework of your organization. A clear and efficient organizational structure is crucial for effective management and smooth operation.

Proceed to Organizational Structure

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How To Write a Business Plan

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Starting a business is a wild ride, and a solid business plan can be the key to keeping you on track. A business plan is essentially a roadmap for your business — outlining your goals, strategies, market analysis and financial projections. Not only will it guide your decision-making, a business plan can help you secure funding with a loan or from investors .

Writing a business plan can seem like a huge task, but taking it one step at a time can break the plan down into manageable milestones. Here is our step-by-step guide on how to write a business plan.

Table of contents

• Write your executive summary
• Do your market research homework
• Set your business goals and objectives
• Plan your business strategy
• Describe your product or service
• Crunch the numbers
• Finalize your business plan

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Step 1: Write your executive summary

Though this will be the first page of your business plan , we recommend you actually write the executive summary last. That’s because an executive summary highlights what’s to come in the business plan but in a more condensed fashion.

An executive summary gives stakeholders who are reading your business plan the key points quickly without having to comb through pages and pages. Be sure to cover each successive point in a concise manner, and include as much data as necessary to support your claims.

You’ll cover other things too, but answer these basic questions in your executive summary:

• Idea: What’s your business concept? What problem does your business solve? What are your business goals?
• Product: What’s your product/service and how is it different?
• Market: Who’s your audience? How will you reach customers?
• Finance: How much will your idea cost? And if you’re seeking funding, how much money do you need? How much do you expect to earn? If you’ve already started, where is your revenue at now?

Step 2: Do your market research homework

The next step in writing a business plan is to conduct market research . This involves gathering information about your target market (or customer persona), your competition, and the industry as a whole. You can use a variety of research methods such as surveys, focus groups, and online research to gather this information. Your method may be formal or more casual, just make sure that you’re getting good data back.

This research will help you to understand the needs of your target market and the potential demand for your product or service—essential aspects of starting and growing a successful business.

Step 3: Set your business goals and objectives

Once you’ve completed your market research, you can begin to define your business goals and objectives. What is the problem you want to solve? What’s your vision for the future? Where do you want to be in a year from now?

Use this step to decide what you want to achieve with your business, both in the short and long term. Try to set SMART goals—specific, measurable, achievable, relevant, and time-bound benchmarks—that will help you to stay focused and motivated as you build your business.

Step 4: Plan your business strategy

Your business strategy is how you plan to reach your goals and objectives. This includes details on positioning your product or service, marketing and sales strategies, operational plans, and the organizational structure of your small business.

Make sure to include key roles and responsibilities for each team member if you’re in a business entity with multiple people.

Step 5: Describe your product or service

In this section, get into the nitty-gritty of your product or service. Go into depth regarding the features, benefits, target market, and any patents or proprietary tech you have. Make sure to paint a clear picture of what sets your product apart from the competition—and don’t forget to highlight any customer benefits.

Step 6: Crunch the numbers

Financial analysis is an essential part of your business plan. If you’re already in business that includes your profit and loss statement , cash flow statement and balance sheet .

These financial projections will give investors and lenders an understanding of the financial health of your business and the potential return on investment.

You may want to work with a financial professional to ensure your financial projections are realistic and accurate.

Step 7: Finalize your business plan

Once you’ve completed everything, it's time to finalize your business plan. This involves reviewing and editing your plan to ensure that it is clear, concise, and easy to understand.

You should also have someone else review your plan to get a fresh perspective and identify any areas that may need improvement. You could even work with a free SCORE mentor on your business plan or use a SCORE business plan template for more detailed guidance.

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The takeaway

Writing a business plan is an essential process for any forward-thinking entrepreneur or business owner. A business plan requires a lot of up-front research, planning, and attention to detail, but it’s worthwhile. Creating a comprehensive business plan can help you achieve your business goals and secure the funding you need.

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Blog Marketing What is a Marketing Plan & How to Create One [with Examples]

What is a Marketing Plan & How to Create One [with Examples]

Written by: Sara McGuire Oct 26, 2023

A marketing plan is a blueprint that outlines your strategies to attract and convert your ideal customers as a part of your customer acquisition strategy . It’s a comprehensive document that details your:

• Target audience:  Who you’re trying to reach
• Marketing goals:  What you want to achieve
• Strategies and tactics:  How you’ll reach your goals
• Budget:  Resources you’ll allocate
• Metrics:  How you’ll measure success

In this article, I’ll explain everything you need to know about creating a marketing plan . If you need a little extra help, there are professionally designed marketing plan templates that’ll make the process much easier. So, let’s ditch the confusion and get started!

Click to jump ahead:

What is a marketing plan?

How to write a marketing plan .

• Marketing plan v.s. business plan
• Types of marketing plans

9 marketing plan examples to inspire your growth strategy

Marketing plan faqs.

A marketing plan is a report that outlines your marketing strategy for your products or services, which could be applicable for the coming year, quarter or month.  

Watch this quick, 13-minute video for more details on what a marketing plan is and how to make one yourself:

Typically, a marketing plan includes:

• An overview of your business’s marketing and advertising goals
• A description of your business’s current marketing position
• A timeline of when tasks within your strategy will be completed
• Key performance indicators (KPIs) you will be tracking
• A description of your business’s target market and customer needs
• A description of how you will measure the performance of the strategy

For example, this marketing plan template provides a high-level overview of the business and competitors before diving deep into specific goals, KPIs and tactics:

Learning how to write a marketing plan forces you to think through the important steps that lead to an effective marketing strategy . And a well-defined plan will help you stay focused on your high-level marketing goals.

With Venngage’s extensive catalog of marketing plan templates , creating your marketing plan isn’t going to be hard or tedious. In fact, Venngage has plenty of helpful communications and design resources for marketers. If you’re ready to get started, sign up for  Venngage for Marketers   now. It’s free to register and start designing.

Whether you’re a team trying to set smarter marketing goals, a consultant trying to set your client in the right direction, or a one-person team hustling it out, Venngage for Marketers helps you get things done.

As mentioned above, the scope of your marketing plan varies depending on its purpose or the type of organization it’s for.

For example, you could look for performance marketing agency to create a marketing plan that provides an overview of a company’s entire marketing strategy or simply focus on a specific channel like SEO, social media marketing, content marketing and more, like in this example:

A typical outline of a marketing plan includes:

• Executive summary
• Goals and objectives
• User personas
• Competitor analysis/SWOT analysis
• Baseline metrics
• Marketing strategy
• Tracking guidelines

Below you will see in details how to write each section as well as some examples of how you can design each section in a marketing plan.

Let’s look at how to create a successful marketing plan (click to jump ahead):

• Write a simple executive summary
• Set metric-driven marketing goals
• Outline your user personas
• Research all of your competitors
• Set accurate key baselines & metrics
• Create an actionable marketing strategy
• Set tracking or reporting guidelines

1. Write a simple executive summary

Starting your marketing plan off on the right foot is important. You want to pull people into your amazing plan for marketing domination. Not bore them to tears.

One of the best ways to get people excited to read your marketing plan is with a well-written executive summary. An executive summary introduces readers to your company goals, marketing triumphs, future plans, and other important contextual facts.

Basically, you can use the Executive Summary as a primer for the rest of your marketing plan.

Include things like:

• Simple marketing goals
• High-level metrics
• Important company milestones
• Facts about your brand
• Employee anecdotes
• Future goals & plans

Try to keep your executive summary rather brief and to the point. You aren’t writing a novel, so try to keep it under three to four paragraphs.

Take a look at the executive summary in the marketing plan example below:

The executive summary is only two paragraphs long — short but effective.

The executive summary tells readers about the company’s growth, and how they are about to overtake one of their competitors. But there’s no mention of specific metrics or figures. That will be highlighted in the next section of the marketing plan.

An effective executive summary should have enough information to pique the reader’s interest, but not bog them down with specifics yet. That’s what the rest of your marketing plan is for!

The executive summary also sets the tone for your marketing plan. Think about what tone will fit your brand ? Friendly and humorous? Professional and reliable? Inspiring and visionary?

2. Set metric-driven marketing goals

After you perfect your executive summary, it’s time to outline your marketing goals.

(If you’ve never set data-driven goals like this before, it would be worth reading this growth strategy guide ).

This is one of the most important parts of the entire marketing plan, so be sure to take your time and be as clear as possible. Moreover, optimizing your marketing funnel is key. Employing effective funnel software can simplify operations and provide valuable customer insights. It facilitates lead tracking, conversion rate analysis, and efficient marketing optimization .

As a rule of thumb, be as specific as possible. The folks over at  VoyMedia  advise that you should set goals that impact website traffic, conversions, and customer success — and to use real numbers. Complement your goals with website optimization tools (e.g., A/B testing speed with Nostra – check Nostra AI review to learn more) to further improve conversions.

Avoid outlining vague goals like:

• Get more Twitter followers
• Write more articles
• Create more YouTube videos (like educational or Explainer videos )
• Increase retention rate
• Decrease bounce rate

Instead, identify  key performance metrics  (KPI) you want to impact and the percentage you want to increase them by.

Take a look at the goals page in the marketing plan example below:

They not only identify a specific metric in each of their goals, but they also set a timeline for when they will be increased.

The same vague goals listed earlier become much clearer when specific numbers and timelines are applied to them:

• Get 100 new Twitter followers per month
• Write 5 more articles per week
• Create 10 YouTube videos each year
• Increase retention rate by 15% by 2020
• Decrease bounce rate by 5% by Q1
• Create an online course  and get 1,000 new leads
• Focus more on local SEO strategies
• Conduct a monthly social media report to track progress

You can dive even deeper into your marketing goals if you want (generally, the more specific, the better). Here’s a marketing plan example that shows how to outline your growth goals:

3. Outline your user personas

Now, this may not seem like the most important part of your marketing plan, but I think it holds a ton of value.

Outlining your user personas is an important part of a marketing plan that should not be overlooked.

You should be asking not just how you can get the most visitors to your business, but how you can get the right visitors.

Who are your ideal customers? What are their goals? What are their biggest problems? How does your business solve customer problems?

Answering these questions will take lots of research, but it’s essential information to get.

Some ways to conduct user research are:

• Interviewing your users (either in person or on the phone)
• Conducting focus groups
• Researching other businesses in the same industry
• Surveying your audience

Then, you will need to compile your user data into a user persona  guide.

Take a look at how detailed this user persona template is below:

Taking the time to identify specific demographic traits, habits and goals will make it easier for you to cater your marketing plan to them.

Here’s how you can create a user persona guide:

The first thing you should add is a profile picture or icon for each user persona. It can help to put a face to your personas, so they seem more real.

Next, list demographic information like:

• Identifiers
• Activities/Hobbies

The user persona example above uses sliding scales to identify personality traits like introversion vs. extroversion and thinking vs. feeling. Identifying what type of personality your target users tend to have an influence on the messaging you use in your marketing content.

Meanwhile, this user persona guide identifies specific challenges the user faces each day:

But if you don’t want to go into such precise detail, you can stick to basic information, like in this marketing plan example:

Most businesses will have a few different types of target users. That’s why it’s pertinent to identify and create several different user personas . That way, you can better segment your marketing campaigns and set separate goals, if necessary.

Here’s a marketing plan example with a segmented user persona guide:

The important thing is for your team or client to have a clear picture of who their target user is and how they can appeal to their specific problems.

Start creating robust user personas using Venngage’s user persona guide .

4. Conduct an extensive competitor analysis

Next, on the marketing plan checklist, we have the competitor research section. This section will help you identify who your competitors are, what they’re doing, and how you could carve yourself a place alongside them in your niche — and ideally, surpass them. It’s something you can learn to do with rank tracking software .

Competitor research is also incredibly important if you are starting a blog .

Typically, your competitor research should include:

• Who their marketing team is
• Who their leadership team is
• What their marketing strategy and strategic marketing plan are (this will probably revolve some reverse-engineering)
• What their sales strategy is (same deal)
• Social Media strategy (are they using discounting strategies such as coupon marketing to get conversions)
• Their market cap/financials
• Their yearly growth (you will probably need to use a marketing tool like Ahrefs to do this)
• The number of customers they have & their user personas

Also, take as deep a dive as you can into the strategies they use across their:

• Blog/Content marketing
• Social media marketing
• SEO Marketing
• Video marketing
• And any other marketing tactics they use

Research their strengths and weaknesses in all parts of their company, and you will find some great opportunities. Bookmark has a great guide to different marketing strategies for small businesses  if you need some more information there.

You can use this simple SWOT analysis worksheet to quickly work through all parts of their strategy as well:

Click the template above to create a SWOT chart . Customize the template to your liking — no design know-how needed.

Since you have already done all the research beforehand, adding this information to your marketing plan shouldn’t be that hard.

In this marketing plan example, some high-level research is outlined for 3 competing brands:

But you could take a deeper dive into different facets of your competitors’ strategies. This marketing plan example analyses a competitor’s content marketing strategy:

It can also be helpful to divide your competitors into Primary and Secondary groups. For example, Apple’s primary competitor may be Dell for computers, but its secondary competitor could be a company that makes tablets.

Your most dangerous competitors may not even be in the same industry as you. Like the CEO of Netflix said, “Sleep is our competition.”

5. Set accurate key baselines & metrics

It’s pretty hard to plan for the future if you don’t know where your business stands right now.

Before we do anything at Venngage, we find the baselines so we can compare future results to something. We do it so much it’s almost like second nature now!

Setting baselines will allow you to more accurately track your progress. You will also be able to better analyze what worked and what didn’t work, so you can build a stronger strategy. It will definitely help them clearly understand your goals and strategy as well.

Here’s a marketing plan example where the baselines are visualized:

Another way to include baselines in your plan is with a simple chart, like in the marketing plan example below:

Because data can be intimidating to a lot of people, visualizing your data using charts and infographics will help demystify the information.

6. Create an actionable marketing strategy

After pulling all the contextual information and relevant metrics into your marketing plan, it’s time to break down your marketing strategy.

Once again, it’s easier to communicate your information to your team or clients using visuals .

Mind maps are an effective way to show how a strategy with many moving parts ties together. For example, this mind map shows how the four main components of a marketing strategy interact together:

You can also use a flow chart to map out your strategy by objectives:

However you choose to visualize your strategy, your team should know exactly what they need to do. This is not the time to keep your cards close to your chest.

Your strategy section may need to take up a few pages to explain, like in the marketing plan example below:

With all of this information, even someone from the development team will understand what the marketing team is working on.

This minimalistic marketing plan example uses color blocks to make the different parts of the strategy easy to scan:

Breaking your strategy down into tasks will make it easier to tackle.

Another important way to visualize your marketing strategy is to create a project roadmap. A project roadmap visualizes the timeline of your product with individual tasks. Our roadmap maker can help you with this.

For example, this project roadmap shows how tasks on both the marketing and web design side run parallel to each other:

A simple timeline can also be used in your marketing plan:

Or a mind map, if you want to include a ton of information in a more organized way:

Even a simple “Next, Now, Later” chart can help visualize your strategy:

7. Set tracking or reporting guidelines

Close your marketing plan with a brief explanation of how you plan to track or measure your results. This will save you a lot of frustration down the line by standardizing how you track results across your team.

Like the other sections of your marketing plan, you can choose how in-depth you want to go. But there need to be some clear guidelines on how to measure the progress and results of your marketing plan.

At the bare minimum, your results tracking guidelines should specify:

• What you plan to track
• How you plan to track results
• How often you plan to measure

But you can more add tracking guidelines to your marketing plan if you see the need to. You may also want to include a template that your team or client can follow,  for  client reporting ,  ensure that the right metrics are being tracked.

The marketing plan example below dedicates a whole page to tracking criteria:

Use a task tracker to track tasks and marketing results, and a checklist maker to note down tasks, important life events, or tracking your daily life.

Similarly, the marketing plan example below talks about tracking content marketing instead:

Marketing plan vs. marketing strategy

Although often used interchangeably, the terms “marketing plan” and “marketing strategy” do have some differences.

Simply speaking, a marketing strategy presents what the business will do in order to reach a certain goal. A marketing plan outlines the specific daily, weekly, monthly or yearly activities that the marketing strategy calls for. As a business, you can create a marketing proposal for the marketing strategies defined in your company’s marketing plan. There are various marketing proposal examples that you can look at to help with this.

A company’s extended marketing strategy can be like this:

Notice how it’s more general and doesn’t include the actual activities required to complete each strategy or the timeframe those marketing activities will take place. That kind of information is included in a marketing plan, like this marketing plan template which talks about the content strategy in detail:

Marketing plan v.s business plan

While both marketing plans and business plans are crucial documents for businesses, they serve distinct purposes and have different scopes. Here’s a breakdown of the key differences:

Business plan is a comprehensive document that outlines all aspects of your business, including:

• Mission and vision
• Products or services
• Target market
• Competition
• Management team
• Financial projections
• Marketing strategy (including a marketing plan)
• Operations plan

Marketing plan on the other hand, dives deep into the specific strategies and tactics related to your marketing efforts. It expands on the marketing section of a business plan by detailing:

• Specific marketing goals (e.g., brand awareness, lead generation, sales)
• Target audience analysis (detailed understanding of their needs and behaviors)
• Product:  Features, benefits, positioning
• Price:  Pricing strategy, discounts
• Place:  Distribution channels (online, offline)
• Promotion:  Advertising, social media, content marketing, public relations
• Budget allocation for different marketing activities
• Metrics and measurement to track progress and success

In short, business plans paint the entire business picture, while marketing plans zoom in on the specific strategies used to reach your target audience and achieve marketing goals.

Types of marketing plans that can transform your business strategy

Let’s take a look at several types of marketing plans you can create, along with specific examples for each.

1. General marketing strategic plan / Annual marketing plan

This is a good example of a marketing plan that covers the overarching annual marketing strategy for a company:

Another good example would be this Starbucks marketing plan:

This one-page marketing plan example from coffee chain Starbucks has everything at a glance. The bold headers and subheadings make it easier to segment the sections so readers can focus on the area most relevant to them.

What we like about this example is how much it covers. From the ideal buyer persona to actional activities, as well as positioning and metrics, this marketing plan has it all.

Another marketing plan example that caught our eye is this one from Cengage. Although a bit text-heavy and traditional, it explains the various sections well. The clean layout makes this plan easy to read and absorb.

The last marketing plan example we would like to feature in this section is this one from Lush cosmetics.

It is a long one but it’s also very detailed. The plan outlines numerous areas, including the company mission, SWOT analysis , brand positioning, packaging, geographical criteria, and much more.

2. Content marketing plan

A content marketing plan highlights different strategies , campaigns or tactics you can use for your content to help your business reach its goals.

This one-page marketing plan example from Contently outlines a content strategy and workflow using simple colors and blocks. The bullet points detail more information but this plan can easily be understood at a glance, which makes it so effective.

For a more detailed content marketing plan example, take a look at this template which features an editorial calendar you can share with the whole team:

3. SEO marketing plan

Your SEO marketing plan highlights what you plan to do for your SEO marketing strategy . This could include tactics for website on-page optimization , off-page optimization using AI SEO , and link building using an SEO PowerSuite backlink API for quick backlink profile checks.

This SEO marketing plan example discusses in detail the target audience of the business and the SEO plan laid out in different stages:

4. Social media marketing plan

Your social media marketing plan presents what you’ll do to reach your marketing goal through social media. This could include tactics specific to each social media channel that you own, recommendations on developing a new channel, specific campaigns you want to run, and so on, like how B2B channels use Linkedin to generate leads with automation tools and expand their customer base; or like making use of Twitter walls that could display live Twitter feeds from Twitter in real-time on digital screens.

For B2C brands, you can target Facebook and Instagram. Gain Instagram likes to build trust for your brand’s profile and post engaging content on both platforms. Leverage AI social media tools to automate and scale your content plan..

Edit this social media marketing plan example easily with Venngage’s drag-and-drop editor:

5. Demand generation marketing plan

This could cover your paid marketing strategy (which can include search ads, paid social media ads, traditional advertisements, etc.), email marketing strategy and more. Here’s an example:

1. Free marketing plan template

Here’s a free nonprofit marketing plan example that is ideal for organizations with a comprehensive vision to share. It’s a simple plan that is incredibly effective. Not only does the plan outline the core values of the company, it also shares the ideal buyer persona.

Note how the branding is consistent throughout this example so there is no doubt which company is presenting this plan. The content plan is an added incentive for anyone viewing the document to go ahead and give the team the green light.

2. Pastel social media marketing campaign template

Two-page marketing plan samples aren’t very common, but this free template proves how effective they are. There’s a dedicated section for business goals as well as for project planning .

The milestones for the marketing campaign are clearly laid out, which is a great way to show how organized this business strategy is.

3. Small business marketing strategy template

This marketing plan template is perfect for small businesses who set out to develop an overarching marketing strategy for the whole year:

Notice how this aligns pretty well with the marketing plan outline we discussed in previous sections.

In terms of specific tactics for the company’s marketing strategy, the template only discusses SEO strategy, but you can certainly expand on that section to discuss any other strategies — such as link building , that you would like to build out a complete marketing plan for.

4. Orange simple marketing proposal template

Marketing plans, like the sample below, are a great way to highlight what your business strategy and the proposal you wan to put forward to win potential customers.

5. One-page marketing fact sheet template

This one-page marketing plan example is great for showcasing marketing efforts in a persuasive presentation or to print out for an in-person meeting.

Note how the fact sheet breaks down the marketing budget as well as the key metrics for the organization. You can win over clients and partners with a plan like this.

6. Light company business fact sheet template

This one-page sample marketing plan clearly outlines the marketing objectives for the organization. It’s a simple but effective way to share a large amount of information in a short amount of time.

What really works with this example is that includes a mission statement, key contact information alongside all the key metrics.

7. Marketing media press kit template

This press kit marketing plan template is bright and unmistakable as belonging to the Cloud Nine marketing agency . The way the brand colors are used also helps diversify the layouts for each page, making the plan easier to read.

We like the way the marketing department has outlined the important facts about the organization. The bold and large numbers draw the eye and look impressive.

8. Professional marketing proposal template

Start your marketing campaign on a promising note with this marketing plan template. It’s short, sharp and to the point. The table of contents sets out the agenda, and there’s a page for the company overview and mission statement.

9. Social media marketing proposal template

A complete marketing plan example, like the one below, not only breaks down the business goals to be achieved but a whole lot more. Note how the terms and conditions and payment schedule are included, which makes this one of the most comprehensive marketing plans on our list.

What should marketing plans include?

Marketing plans should include:

• A detailed analysis of the target market and customer segments.
• Clear and achievable marketing objectives and goals.
• Strategies and tactics for product promotion and distribution.
• Budget allocation for various marketing activities.
• Timelines and milestones for the implementation of marketing strategies.
• Evaluation metrics and methods for tracking the success of the marketing plan.

What is an executive summary in a marketing plan and what is its main goal?

An executive summary in a marketing plan is a brief overview of the entire document, summarizing the key points, goals, and strategies. Its main goal is to provide readers with a quick understanding of the plan’s purpose and to entice them to read further.

What are the results when a marketing plan is effective?

When a marketing plan is effective, businesses can experience increased brand visibility, higher customer engagement , improved sales and revenue, and strengthened customer loyalty.

What is the first section of a marketing plan?

The first section of a marketing plan is typically the “Executive Summary,” which provides a concise overview of the entire plan, including the business’s goals and the strategies to achieve them.

Now that you have the basics for designing your own marketing plan, it’s time to get started:

More marketing design guides and templates:

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• 20+ White Paper Examples [Design Guide + White Paper Templates]
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• How to Write a Great Business Plan: Market Opportunities

The fifth in a comprehensive series to help you craft the perfect business plan for your startup.

This article is part of a series on  how to write a great business plan .

Market research is critical to business success. A good business plan analyzes and evaluates customer demographics, purchasing habits, buying cycles, and willingness to adopt new products and services.

The process starts with understanding your market--and the opportunities inherent in that market. And that means you'll need to do a little research. Before you start a business you must be sure there is a viable market for what you plan to offer.

That process requires asking--and more importantly answering--a number of questions. The more thoroughly you answer the following questions, the better you will understand your market.

Start by evaluating the market at a relatively high level, answering some high-level questions about your market and your industry:

• What is the size of the market? Is it growing, stable, or in decline?
• Is the overall industry growing, stable, or in decline?
• What segment of the market do I plan to target? What demographics and behaviors make up the market I plan to target?
• Is demand for my specific products and services rising or falling?
• Can I differentiate myself from the competition in a way customers will find meaningful? If so, can I differentiate myself in a cost-effective manner?
• What do customers expect to pay for my products and services? Are they considered to be a commodity or to be custom and individualized?

Fortunately you've already done some of the legwork. You've already defined and mapped out your products and services. The Market Opportunities section provides a sense-check of that analysis, which is particularly important since choosing the right products and services is such a critical factor in business success.

But your analysis should go farther: Great products are great... but there still must be a market for those products. (Ferraris are awesome but you're unlikely to sell many where I live.)

So let's dig deeper and quantify your market. Your goal is to thoroughly understand the characteristics and purchasing ability of potential customers in your market. A little Googling can yield a tremendous amount of data.

For the market you hope to serve, determine:

• Your potential customers. In general terms, potential customers are the people in the market segment you plan to target. Say you sell jet skis; anyone under the age of 16 and over the age of 60 or so is unlikely to be a customer. Plus, again in general terms, women make up a relatively small percentage of jet ski purchasers. Determining the total population for the market is not particularly helpful if your product or service does not serve a need for the entire population. Most products and services do not.
• Total households. In some cases determining the number of total households is important depending on your business. For example, if you sell heating and air conditioning systems, knowing the number of households is more important than simply knowing the total population in your area. While people purchase HVAC systems, "households" consume those systems.
• Median income. Spending ability is important. Does your market area have sufficient spending power to purchase enough of your products and services to enable you to make a profit? Some areas are more affluent than others. Don't assume every city or locality is the same in terms of spending power. A service that is viable in New York City may not be viable in your town.
• Income by demographics. You can also determine income levels by age group, by ethnic group, and by gender. (Again, potential spending power is an important number to quantify.) Senior citizens could very well have a lower income level than males or females age 45 to 55 in the prime of their careers. Or say you plan to sell services to local businesses; try to determine the amount they currently spend on similar services.

The key is to understand the market in general terms and then to dig deeper to understand whether there are specific segments within that market--the segments you plan to target--that can become customers and support the growth of your business.

Also keep in mind that if you plan to sell products online the global marketplace is incredibly crowded and competitive. Any business can sell a product online and ship that product around the world. Don't simply assume that just because "the bicycle industry is a $62 billion business" (a number I just made up) that you can capture a meaningful percentage of that market.

On the other hand, if you live in an area with 50,000 people and there's only one bicycle shop, you may be able to enter that market and attract a major portion of bicycle customers in your area.

Always remember it's much easier to serve a market you can define and quantify.

After you complete your research you may feel a little overwhelmed. While data is good, and more data is great, sifting through and making sense of too much data can be daunting.

For the purposes of your business plan, narrow your focus and focus on answering these main questions:

• What is your market? Include geographic descriptions, target demographics, and company profiles (if you're B2B). In short: Who are your customers?
• What segment of your market will you focus on? What niche will you attempt to carve out? What percentage of that market do you hope to penetrate and acquire?
• What is the size of your intended market? What is the population and spending habits and levels?
• Why do customers need and why will they be willing to purchase your products and services?
• How will you price your products and services? Will you be the low cost provider or provide value-added services at higher prices?
• Is your market likely to grow? How much? Why?
• How can you increase your market share over time?

The Market Opportunities section for our cycling rental business could start something like this:

Market Summary

Consumer spending on cycling equipment reached $9,250,000 in the states of VA, WV, MD, and NC last year. While we expect sales to rise, for the purposes of performing a conservative analysis we have projected a zero growth rate for the next three years.

In those states 2,500,000 people visited a national forest last year. Our target market includes customers visiting the Shenandoah National Forest; last year 120,000 people visited the area during spring, summer, and fall months.

Over time, however, we do expect equipment rentals and sales to increase as the popularity of cycling continues to rise. In particular we forecast a spike in demand in 2015 since the national road racing championships will be held in Richmond, VA.

Market Trends

Participation and population trends favor our venture:

• Recreational sports in general and both family-oriented and "extreme" sports continue to gain in exposure and popularity.
• Western VA and eastern WV have experienced population growth rates nearly double that of the country as a whole.
• Industry trends show cycling has risen at a more rapid rate than most other recreational activities.

Market Growth

According to the latest studies, recreation spending in our target market has grown by 14% per year for the past three years.

In addition, we anticipate greater than industry-norm growth rates for cycling in the area due to the increase in popularity of cycling events like the Alpine Loop Gran Fondo.

Market Needs

Out target market has one basic need: The availability to source bicycle rentals at a competitive price. Our only other competition are the bike shops in Harrisonburg, VA, and our location will give us a competitive advantage over those and other companies who try to serve our market.

You may want to add other categories to this section based on your particular industry.

For example, you may want to provide information about Market Segments. In our case the cycling rental business does not require much segmentation. Rentals are typically not broken down into segments like "inexpensive," "mid-range," and "high-end." For the most part rental bikes are more of a commodity. (Although you'll notice in our Products and Services section we decided to provide "high-end" rentals.)

But say you decide to open a clothing store. You could focus on high fashion, or children's clothes, or outdoor wear, or casual... you could segment the market in a number of ways. If that's the case, provide detail on segmentation that supports your plan.

The key is to define your market and then show how you will serve your market.

Now let's take a look at the next major component in a business plan: your Sales and Marketing strategies.

More in this series:

• How to Write a Great Business Plan: Key Concepts
• How to Write a Great Business Plan: the Executive Summary
• How to Write a Great Business Plan: Overview and Objectives
• How to Write a Great Business Plan: Products and Services
• How to Write a Great Business Plan: Sales and Marketing
• How to Write a Great Business Plan: Competitive Analysis
• How to Write a Great Business Plan: Operations
• How to Write a Great Business Plan: Management Team
• How to Write a Great Business Plan: Financial Analysis

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What Is a Business Plan?

Understanding business plans, how to write a business plan, common elements of a business plan, the bottom line, business plan: what it is, what's included, and how to write one.

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.

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A business plan is a document that outlines a company's goals and the strategies to achieve them. It's valuable for both startups and established companies. For startups, a well-crafted business plan is crucial for attracting potential lenders and investors. Established businesses use business plans to stay on track and aligned with their growth objectives. This article will explain the key components of an effective business plan and guidance on how to write one.

Key Takeaways

• A business plan is a document detailing a company's business activities and strategies for achieving its goals.
• Startup companies use business plans to launch their venture and to attract outside investors.
• For established companies, a business plan helps keep the executive team focused on short- and long-term objectives.
• There's no single required format for a business plan, but certain key elements are essential for most companies.

Investopedia / Ryan Oakley

Any new business should have a business plan in place before beginning operations. Banks and venture capital firms often want to see a business plan before considering making a loan or providing capital to new businesses.

Even if a company doesn't need additional funding, having a business plan helps it stay focused on its goals. Research from the University of Oregon shows that businesses with a plan are significantly more likely to secure funding than those without one. Moreover, companies with a business plan grow 30% faster than those that don't plan. According to a Harvard Business Review article, entrepreneurs who write formal plans are 16% more likely to achieve viability than those who don't.

A business plan should ideally be reviewed and updated periodically to reflect achieved goals or changes in direction. An established business moving in a new direction might even create an entirely new plan.

There are numerous benefits to creating (and sticking to) a well-conceived business plan. It allows for careful consideration of ideas before significant investment, highlights potential obstacles to success, and provides a tool for seeking objective feedback from trusted outsiders. A business plan may also help ensure that a company’s executive team remains aligned on strategic action items and priorities.

While business plans vary widely, even among competitors in the same industry, they often share basic elements detailed below.

A well-crafted business plan is essential for attracting investors and guiding a company's strategic growth. It should address market needs and investor requirements and provide clear financial projections.

While there are any number of templates that you can use to write a business plan, it's best to try to avoid producing a generic-looking one. Let your plan reflect the unique personality of your business.

Many business plans use some combination of the sections below, with varying levels of detail, depending on the company.

The length of a business plan can vary greatly from business to business. Regardless, gathering the basic information into a 15- to 25-page document is best. Any additional crucial elements, such as patent applications, can be referenced in the main document and included as appendices.

Common elements in many business plans include:

• Executive summary : This section introduces the company and includes its mission statement along with relevant information about the company's leadership, employees, operations, and locations.
• Products and services : Describe the products and services the company offers or plans to introduce. Include details on pricing, product lifespan, and unique consumer benefits. Mention production and manufacturing processes, relevant patents , proprietary technology , and research and development (R&D) information.
• Market analysis : Explain the current state of the industry and the competition. Detail where the company fits in, the types of customers it plans to target, and how it plans to capture market share from competitors.
• Marketing strategy : Outline the company's plans to attract and retain customers, including anticipated advertising and marketing campaigns. Describe the distribution channels that will be used to deliver products or services to consumers.
• Financial plans and projections : Established businesses should include financial statements, balance sheets, and other relevant financial information. New businesses should provide financial targets and estimates for the first few years. This section may also include any funding requests.

Investors want to see a clear exit strategy, expected returns, and a timeline for cashing out. It's likely a good idea to provide five-year profitability forecasts and realistic financial estimates.

2 Types of Business Plans

Business plans can vary in format, often categorized into traditional and lean startup plans. According to the U.S. Small Business Administration (SBA) , the traditional business plan is the more common of the two.

• Traditional business plans : These are detailed and lengthy, requiring more effort to create but offering comprehensive information that can be persuasive to potential investors.
• Lean startup business plans : These are concise, sometimes just one page, and focus on key elements. While they save time, companies should be ready to provide additional details if requested by investors or lenders.

Why Do Business Plans Fail?

A business plan isn't a surefire recipe for success. The plan may have been unrealistic in its assumptions and projections. Markets and the economy might change in ways that couldn't have been foreseen. A competitor might introduce a revolutionary new product or service. All this calls for building flexibility into your plan, so you can pivot to a new course if needed.

How Often Should a Business Plan Be Updated?

How frequently a business plan needs to be revised will depend on its nature. Updating your business plan is crucial due to changes in external factors (market trends, competition, and regulations) and internal developments (like employee growth and new products). While a well-established business might want to review its plan once a year and make changes if necessary, a new or fast-growing business in a fiercely competitive market might want to revise it more often, such as quarterly.

What Does a Lean Startup Business Plan Include?

The lean startup business plan is ideal for quickly explaining a business, especially for new companies that don't have much information yet. Key sections may include a value proposition , major activities and advantages, resources (staff, intellectual property, and capital), partnerships, customer segments, and revenue sources.

A well-crafted business plan is crucial for any company, whether it's a startup looking for investment or an established business wanting to stay on course. It outlines goals and strategies, boosting a company's chances of securing funding and achieving growth.

As your business and the market change, update your business plan regularly. This keeps it relevant and aligned with your current goals and conditions. Think of your business plan as a living document that evolves with your company, not something carved in stone.

University of Oregon Department of Economics. " Evaluation of the Effectiveness of Business Planning Using Palo Alto's Business Plan Pro ." Eason Ding & Tim Hursey.

Bplans. " Do You Need a Business Plan? Scientific Research Says Yes ."

Harvard Business Review. " Research: Writing a Business Plan Makes Your Startup More Likely to Succeed ."

Harvard Business Review. " How to Write a Winning Business Plan ."

U.S. Small Business Administration. " Write Your Business Plan ."

SCORE. " When and Why Should You Review Your Business Plan? "

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Market Analysis Business Plan

At first, you may think that a market analysis business plan is complex and formal. However, if you are already aware of the basics of its development and execution, then you can easily understand how easy it is to create this document.

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Market analysis can be done in an efficient manner as long as you have all the firsthand details that you need, the equipment and tools that can help you within the entire market analysis, and the knowledge about the proper integration of analysis processes and results to your business plan.

Do not feel dissuaded in creating a market analysis business plan just because you think it is a critical document that you cannot create on your own or from scratch. If you are already planning to execute the steps that will help you draft a marketing analysis for your business, there are actually guidelines that will allow you to be more prepared in developing the document.

Do not worry on how to find these guides and other help that you need as we got you covered. Make sure to download the examples of market analysis business plans available in this post for references.

Market Analysis and Business Development Strategy Planning Example

Business Plan Template with Marketing Analysis Example

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What Makes a Market Analysis Business Plan an Important Part of Your General Business Plan?

It is already evident that customers play a vital role when it comes to the successes of the business. Hence, it is of utmost importance for you to continuously provide what they need and meet their expectations as well. However, this will not be possible if you do not know anything about them. This is where the benefits of planning, developing, and implementing a marketing analysis business plan come in. You may also see marketing plan examples .

A comparative market analysis , or any other kinds of market analysis business plan for this matter, is an essential process and document that will help you achieve efficiency and sustainability within the implementation of your marketing efforts, operational action plans, and business development strategies .

Listed below are a few of the reasons why it is recommended for you to include a market analysis business plan in your general business plan are as follows:

1. A market analysis business plan can help provide a thorough explanation of the market segmentation that you have considered as well as the focus that you allotted both for your current market and potential sales leads. With this, you can be more aware of the threats and opportunities that you can face in the future through a valuable market forecast. You may also like marketing strategy plan examples .

2. A market analysis business plan presents the needs, demands, and expectations of your target market. This helps a lot in terms of providing information that will guide you in the development of action plans that can meet the requirements for business sustainability and market relevance.

3. A market analysis business plan can showcase a more in-depth description of your audience. With the help of this document, you can specifically point out your target market, their locations, the things that are relevant and beneficial to their daily activities, and the factors that can affect their purchasing or buying decisions. You might be interested in define marketing plan and its purpose ?

4. A market analysis business plan can show not only the reaction of the market to your offers but also to those coming from the competitors. With this, you can analyze the difference of your products, services, and offers from that of your competition. This can help you a lot when there is a need to plot new market strategies, which can effectively get the attention and trust of your desired audience. You may also see business marketing plan examples .

Business Plan: Market Research and Analysis Example

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Supply Market Analyis and Business Plan Example

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How to Develop an Impressive Market Analysis Business Plan

Are you aware of what a market analysis – demand and supply is? Simply put, it presents the concept that there should be balance with regards the demands of the market and the supply that you provide them with. It is essential for you to know the market that you are catering to so you can successfully use your resources and present your offers. This can result to the improvement of your marketplace standing and operational efficiency.

Developing a market analysis business plan can be very helpful as this document can make it easier and faster for you to organize the call-to-actions that you need to execute and the tactics that you need to incorporate in your efforts and movements to achieve maximum results. You may also see strategic marketing plan examples .

Some of the guidelines that you can follow if you want to develop an impressive market analysis business plan include the following:

1. Know the market segments that you have a hold of and define the kinds or types of customers that are present in each segment. It is essential for you to know the groupings of your target customers so that you can point out the specific key factors that can affect their decisions when buying an item or acquiring services. You always have to be reminded that different market segments have different qualities and characteristics. You may also like apartment marketing plan examples .

Hence, there is a need for your market analysis business plan to provide particular strategies and tactics.

2. Be aware of the factors that can affect the implementation of your market analysis business plan. This includes the nature of the activities of your market segment, the description of the forces that can affect your competitive advantage, the communication and distribution channels that you will use, and the required simple action plans that you need to execute in a timely manner to achieve your goals and objectives.

3. Know the ways on how you can effectively get information of your market. Aside from surveys and questionnaires , there are still different tools and equipment that you can use to have a hand on the details that you need to analyze to come up with the strategies and general action plans that fit your business operations and marketing efforts.

Marketing Business Plan Example

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Market Analysis to Support Business Planning Example

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Business Plan: Market Research Report for Advanced Product Example

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Elements to Consider When Developing a Market Analysis Business Plan

Not all elements of a comparative market analysis are the same with that of a market analysis business plan. There are also differences when you compare the functions of each elements in both documents. Before you create a market analysis business plan, you have to make sure that you will make yourself knowledgeable of the things that you will work on so that you can achieve your desired final document.

Some of the most important elements that you need to consider if you have already decided to start the processes of developing a market analysis business plan are as follows:

1. Geographical and demographic conditions.

How many of your desired audience are within a particular market segment? Is the location of the marketplace convenient to your business and your operations? You have to know the number of people that you can reach through your marketing efforts as well as the areas in which specific activities are needed to be done. You may also see restaurant marketing plan examples .

In this manner, your market analysis business plan can present whether it is really reasonable to tap the particular market specified in the document.

2. Sales leads and potential customers.

Do not just focus on the current customers who provide you with their purchasing power. You always have to be innovative when creating a market analysis business plan as not all customers will forever be there to execute repeat business. Know how to analyze market segments that can be your next target. Doing this can give you a higher possibility of bigger sales and wider market reach. You may also like event marketing plan examples .

3. Market movement, purchasing power and buying habits.

The financial and sales aspect of the business should be prioritized when making a market analysis business plan. Analyzing a market whose activities does not align to the business offers will only waste your time, efforts, and resources. This is the reason why you first need to have an initial findings about your target or desired audience. With this, you can assess how they match your business operations and needs. You may also check out digital marketing plan examples .

4. Direct competition and their activities.

A market analysis business plan does not only rely on the evaluation and assessment of the consumers, customers, and/or clients. You also have to look into the activities of your direct competitors.

Doing this can help you become more aware on how their processes affect or impact their operations and brand. Hence, you can veer away from activities that can produce negative results and you can also give more focus on the strategies that can provide you with the most benefits. You might be interested in personal marketing plan examples .

Market Research and Analysis for a Business Plan Example

Transmedia Marketing Plan and Analysis for a Business Example

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Market Analysis and Business Plan Example

In Need of Tips for Creating a Market Analysis Business Plan?

Having the best products and/or services is not enough. If you cannot carry out the exact marketing message that you would like to disseminate in the marketplace, then you cannot expect the best returns from your audience. You may also see annual marketing plan examples .

More so, not knowing how you can connect to your audience or how you can incorporate the usage and benefits of your offers to their needs and activities will most likely lessen the potential successes of your business.

Developing a market analysis business plan is very important as it helps you focus on the environment rather than just internal functions and abilities. With this, you can thoroughly align and use your resources based on the expected results and reactions of your market. All the useful tips that can help you create an outstanding market analysis business plan are listed below. You may also like marketing strategy business plan examples .

1. You should have enough knowledge on how to do the market analysis for a business plan . Aside from the discussions and examples in this post, it will be best if you will still research and find resources that will help you understand the full concept of market analysis. The more you know about the development of this document, the easier it will be for you to put together necessary and relevant information.

2. Make sure that you will come up with a concise and well-defined industry description. You have to know the size and growth forecast of the marketplace where your business belongs. In this manner, you can point out the life cycle of market processes as well as the changes in trends that can affect the decision-making processes of your target audience. You may also check out importance of business plan .

3. Focus not only on your desired market size and the characteristics of your target market segment. You also have to look into the competition and other external factors that you cannot control. This can help you be prepared when facing threats and risks from elements that you do not have a hold of. You might be interested in simple marketing plan examples .

4. Present the market analysis business plan accordingly. Use clauses that can group all the discussion areas or parts that are intended to be together. Using proper headings and subheadings is also a great way to make the document more organized and presentable. If you need help in formatting the document, do not hesitate to use market analysis business plan template examples .

Do not skip the evaluation, review, and assessment of your market when making a business plan document. Knowing the quality standards that you incorporate in your operations and offers is one thing. Knowing how the market will react to your marketing message is another. For you to ensure that your practices and activities are relevant, you have to perform market analysis. Try developing your own market analysis business plan now.

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Published July 18 th 2024

How to Start a Social Media Marketing Agency: Key Steps for Success

For those with skills in digital marketing and buckets of ambition, starting a social media marketing agency can be both an excellent business opportunity and a chance to help other businesses grow by providing them with social media services.

Right now, the world of social media management is an exciting place to be.

As an industry, it's young and fast-paced, known for emerging technologies, and changing the way we approach everything from consumerism to politics.

Put simply, the power of social media cannot be understated.

Millions of us take to our favourite social media platforms every day to scroll, discover, and find community.

As any savvy business owner knows, the omnipresence of social media in most people's daily lives presents numerous possibilities for connecting with their target audience and driving business growth.

How to start a social media marketing agency: laying the groundwork

If you're looking to really make an impact in the world of social media, this guide is for you.

Before you can even think about successfully starting a social media marketing agency, you need to understand the basics of digital marketing and the specific strategies that work in the realm of social media.

Let's start with the simple bits.

Any social media agency worth its basic retainer fee will really understand the various platforms – not just the old guard like Facebook, X (formerly Twitter), Instagram and LinkedIn, but also newer apps like TikTok.

Digging a little deeper beyond the basics of these social media platforms - like researching advertising policies, algorithms, and trends - will help you to effectively tailor campaigns to maximize results for your clients and bring in that crucial new business.

While having the skills to make social media posts go viral is obviously crucial, there's so much more to think about when starting a social media agency.

You'll need to start by clearly defining your niche, setting up a business plan, and doing a big chunk of competitor research.

Networking and relationship building will also be super important in bagging new clients (and keeping them).

With a strategic approach and dedication, your social media marketing agency can make a significant impact on the businesses you serve.

In this article

• How to conduct market research
• Service offerings

Building online presence

Acquiring clients, client retention and expansion, operations and management, scaling your agency.

In this guide, we'll break down the specific journey you'll need to take in order to launch your own agency and bring your first client on board.

We'll look at how to conduct research before you get started, how to develop a business plan, as well as how you can define your services and optimize your online offerings.

Of course, we'll also look at attracting multiple clients and (hopefully!) keeping them once they've signed on.

Without skipping a beat, we'll end on day-to-day office operations and handling growth when your well-planned social media management strategy turns out to be a winner.

How to Conduct Market Research

Before you can get to the more exciting milestones of starting a business, like sending a job offer to your first social media marketing expert or signing a lease on an office space, you'll need to make sure you truly understand the social media landscape.

This means looking at every social media platform on the market, thinking hard about your target audience, and doing some homework in the form of competitive analysis.

To help you get started, let's walk through each of those steps in some more detail.

Analyzing the social media landscape

To start a successful social media marketing agency, you must first take a proper look at the social media landscape. This means staying up-to-date on the latest trends and popular platforms to ensure your agency is meeting the needs of potential clients.

Make a list of the most relevant social media platforms for your target audience and their current status, such as:

• Facebook - With billions of users, Facebook is a staple in digital marketing, providing a vast reach and targeted advertising options.
• Instagram - Focused on visual content, Instagram is a powerful tool for brands wanting to engage consumers with high-quality images and videos (better known as Reels).
• X (formerly Twitter) - Ideal for sharing news, announcements, and stepping into hot topic conversations, Twitter can help increase brand visibility and customer engagement.
• LinkedIn - This professional platform is perfect for B2B marketing and networking. It's also great for showcasing thought leadership and industry expertise.

Understanding your target audience

Before you can create effective marketing campaigns, you need to understand your agency's target audience.

You might even think of it as manifesting some dream clients.

To get started, identify who will benefit the most from your services and create so-called 'buyer personas' that represent your ideal clients.

Things to consider with a target audience:

• Demographics: age, gender, location, income level, education
• Psychographics: interests, lifestyle, values, motivations, pain points
• Social media habits: platform usage, time spent online, content preferences

By understanding your audience and that of your clients, a social media marketing agency is better equipped to provide valuable agency services that cater to their specific needs.

How to undertake competitor analysis and why it's important

Executing a thorough competitor analysis is crucial for the success of your social media marketing agency.

Do a bit of research on Google and social media to find similar marketing agencies in your niche, and take note of their strengths and weaknesses.

Make note of the following:

• Marketing strategies and tactics
• Social media accounts and engagement levels
• Service offerings and prices
• Client reviews and testimonials

The aim is to be a bit different from everyone else, so you that your social media agency will stand out from the competition.

Use your findings to refine your own agency's social media strategy and aim to provide unique value propositions.

This way, you'll be more likely to deliver unmatched results in your social media efforts.

Social media marketing agency business fundamentals

It may sound boring, but even the most dynamic social media marketing agencies need to make sure they have a traditional business plan in place before they can really get off the ground.

Once that's sorted, you'll also need to pin down your brand identity and make sure you have rock solid legal backing before signing clients.

Without further ado, let's take a look at those fundamentals in more detail.

Developing your business plan

A well-structured business plan is the foundation of your social media marketing agency.

Start by defining your value proposition – this is what makes your agency unique and sets it apart from the competition. Outline your core services, target audience, and pricing strategies.

Then create a detailed social media strategy for your agency, including:

• Platforms: Determine which platforms (Facebook, Instagram, etc.) you will focus on.
• Posting schedule: Establish a consistent posting frequency to build your own social media presence.
• Content mix: Decide which content formats (videos, images, blogs) to use to appeal to your target audience.
• Promotion techniques: Craft methods to drive engagement (hashtags, collaborations, ads).

This should be the easy part, as it's probably what you're going to offer clients as part of your agency services.

Establishing your brand identity

A strong brand identity conveys your social media agency's personality and establishes trust.

As a social media agency owner, implementing these branding elements within your own business is crucial:

• Logo: You'll probably want to employ a designer (freelance or otherwise) to draw up a recognizable and memorable symbol that represents your agency.
• Colors and typography: Choose a consistent color scheme and font style to use across all platforms - a graphic designer will be able to help with this, too.
• Voice and tone: Define your brand's voice (confident, knowledgeable, neutral, clear) across all communication channels. Consider putting together a few examples so that everyone in your company will be on the same page.
• Website and portfolio: Create a great website, with enticing visuals and great content, that showcases your work and highlights your expertise.

Once your brand identity is in place, you can put it into action across your own social media presence to show potential clients your capabilities.

Setting Up legal structures

Properly setting up your agency's legal structure safeguards your personal assets and establishes legitimacy.

Here are common types of legal structures for a media marketing agency:

• Sole proprietorship: A simple structure with low set-up costs, where you as the business owner are solely responsible for all liabilities.
• Partnership: Collaboration between two or more people, sharing profits and responsibilities. Be cautious about liability distribution and decision-making roles, as these could bring extra risks.
• Limited liability company (LLC): A popular option offering personal asset protection, pass-through taxation, and operational flexibility.

Social media agency services

Once the foundations of setting up a business are out of the way, it's time to look at the exact services you're hoping to offer to your future clients.

This will obviously include things like day-to-day social media management, as well as managing campaigns and creating exciting new content. To keep your offering unique, you may have some more specific ideas in mind too.

Once you've got your list, you can then group these services into packages.

These packages can then be used to determine pricing structures, eg how much to charge your clients.

This process follows a clear workflow, so let's take a look at each of these steps in turn.

Defining your services

To start your social media marketing agency, you need to define your service offerings.

The services you offer should align with your expertise and the needs of your target market.

Some of the key social media marketing services your agency could provide include:

• Social media marketing strategy: Help clients develop a cohesive, goal-driven strategy tailor-made for their specific business needs.
• Community management: Effectively manage and grow your clients' online communities by engaging with their audience, fostering relationships, and monitoring conversations.
• Campaign management: Plan, execute, and analyze campaign results to drive growth and optimize their online presence.
• Content creation: Create visually appealing and engaging content, including graphics, videos, and written materials to promote your clients' brands.
• Social media management: Monitor, schedule, and publish content across different social media platforms, while also analyzing performance data to adjust strategies accordingly.

Crafting service packages

Now that you've outlined your services, it's time to create some really fantastic service packages.

You could also consider offering tiered packages to accommodate a variety of client needs and budgets. Let's take a look at an example:

• Basic package: Includes social media management and organic content creation.
• Standard package: Builds upon the Basic package with added features like community management, basic social media marketing strategy, and simple ad campaign management.
• Premium package: Offers a comprehensive approach, layering on advanced strategy, A/B testing, in-depth campaign management, and personalized content creation.

Pricing strategies

Establishing a pricing strategy is crucial, as it can truly mean the difference between turning a profit or falling into the red.

Consider the following factors when deciding on your pricing model:

• Market rates: Time to do a bit of competitive analysis again. Research your competition and local market to ensure your pricing is competitive and reasonable.
• Profit margin: Ensure your pricing allows for a sufficient profit margin, while still maintaining affordability for potential clients.
• Value-based pricing: Set prices based on the value delivered to clients, rather than solely on time and effort, to provide a transparent and fair pricing model.

Even before you've signed your first client, you can use your agency's website and social media channels to demonstrate your unique skills in encouraging social media engagement and showcasing your social media services.

You'll need both a brilliant website and an active presence on the social media channels you feel are most relevant to your target audience - this will obviously include LinkedIn, but maybe you'll decide to go big on Instagram or TikTok too.

Once you've bagged your domain and usernames, you'll need to develop a content strategy too - this way, you'll know what to post and when to publish.

Creating a compelling website

To build a strong online presence for your social media marketing agency, start by creating a compelling website.

Your website is your online business card that helps you showcase your own social media presence and expertise. Keep it professional, visually appealing, and easy to navigate. Remember to include essential elements such as:

• Your agency's mission and services
• Relevant case studies and client testimonials
• Contact information

Don't forget to incorporate search engine optimization (SEO) techniques to increase your website's visibility and attract potential clients.

Utilizing social media channels

Next, focus on utilizing social media channels to establish your agency's online presence.

To do this effectively, consider the following steps:

• Identify the most relevant social media platforms for your target audience
• Create consistent and engaging profiles on each platform
• Share valuable content, including blog posts, infographics, and industry news
• Employ social media management tools to simplify posting and tracking

By maintaining an active presence across multiple channels, you'll showcase your agency's expertise and hopefully attract some clients seeking social media marketing services from an exciting new agency like yours.

Content development and strategy

It's not enough just to set up your website and sign up for social media. Obviously you'll need to keep everything up to date too.

To do this, you'll need to develop a strong content development and strategy plan.

This involves creating high-quality, engaging content that showcases your agency's knowledge and capabilities.

Steps to create an effective content strategy:

• Define your content goals
• Research and identify your target audience's needs and preferences
• Develop a social media content calendar
• Regularly create and share content (e.g., blog posts, videos, and infographics)
• Analyze and optimize content for better engagement

And finally! It's client time.

To bring in new business, you'll need to decide on your lead generation strategies.

This simply means deciding where you are most likely to make contact with potential clients, and how you would like to engage with them.

After that, we'll look at outreach and networking - so that you can connect with even more clients.

Lead generation techniques

To attract potential clients, it's vital to implement effective lead generation strategies. Establish a strong online presence through platforms like LinkedIn and Facebook.

You can also utilize paid advertising, or Google Ads, to target potential customers based on their location and interests.

Create engaging content such as blog posts, infographics, and videos to share on social media, your website, and other relevant platforms. This will establish your expertise and help attract new clients.

Develop a database through email marketing by offering newsletters, e-books, and other valuable resources.

Outreach and networking

Expanding your network increases the chances of meeting potential clients – and that's what any social media marketing agency needs.

Take advantage of industry events, seminars, and conferences to connect with like-minded professionals, local businesses, and influencers.

Join online forums and communities related to your niche to share your expertise, engage in discussions, and establish relationships.

Don't be shy to reach out to existing clients for referrals - their mates could be your potential customers. Offer incentives, such as discounts or free services, to encourage them to recommend your agency to their friends, family, or colleagues.

Now you've signed up some clients, let's look at what you can do to keep them.

Obviously meeting their social media marketing needs is the most important thing here, and you can do this by making sure your services are exactly what they are looking for.

Next up, we'll look at some additional services you could add to your offering, so that your clients feel that they are getting that little bit extra (and hopefully that will include something unique to your particular agency).

Delivering high-quality services

To ensure the growth of your social media marketing agency, it is vital to provide high-quality services to your clients. By doing this, you create a solid foundation for satisfied, returning clients.

• Consistently delivering exceptional results.
• Offering excellent customer support and communication.
• Meeting deadlines and keeping clients informed of progress.
• Prioritizing client satisfaction and addressing concerns promptly.
• Expanding your client base

In addition to retaining existing clients, bringing in a steady flow of new clients also plays a significant role in your agency's success.

A few strategies to consider include:

• Targeting diverse location ranges: Expand beyond local small businesses by reaching out to organizations at a regional, national, or even international level.
• Referral programs: Encourage satisfied clients to refer your agency to others by offering incentives such as discounts on future services.
• Networking: Attend industry events, conferences, and local business meetings to meet potential clients and make valuable connections.
• Promotional strategies: Utilize your own social media advertising and paid advertising to attract new clients.

Offering additional services

To further retain and attract more clients, explore the idea of offering additional services that complement your core social media marketing offerings.

This may include:

• Social media account management
• Content creation
• Influencer marketing
• Training and workshops for your clients' staff
• Analytics and reporting

By offering a broader range of services, you can diversify your agency's capabilities and appeal to a wider variety of clients.

So, you did all of your homework before launching your social media agency, and now you're off to a flying start with a great online presence and a few clients on board.

In this section, we'll take a look at what day-to-day office life looks like within social media marketing agencies.

We'll explore how you successfully manage your client's projects and campaigns, how to stay on schedule, and how to make use of the most of available tools to make your job a little easier.

We'll also look at how to build your team and find people who will work really well together while doing their best to help you achieve your business goals and targets.

Managing projects and campaigns

In your social media marketing agency, managing projects and campaigns with skill and care is crucial.

To ensure success in your projects, you should first establish the goals and objectives of each campaign.

Outline the strategy development, target audience, and key performance indicators (KPIs). This will help you create more effective strategies for different clients.

Stay organized by using project management tools to break down larger tasks into smaller, manageable tasks.

This will allow you to efficiently track the progress of each project, monitor deadlines, and ensure everything stays on schedule.

Additionally, keep clients in the loop about the progress and results of their campaigns with regular communications.

Using social media tools efficiently

To effectively manage your social media marketing agency, you should utilize various social media tools that will help streamline your operations.

Use tools for social media scheduling to save time and ensure that content is posted consistently across various platforms.

Making sure you have a few social media analytics tools to hand will help you measure the performance of your campaigns, making it easier to optimize your strategy, and deliver better results for your clients.

For example, you could consider using Brandwatch or Buffer for social media scheduling, or CisionOne for traditional, digital, and social media analytics.

You could also use Canva for graphic design, or Buzzsumo for content research and curation.

By integrating these tools into your workflow, you'll be better equipped to handle multiple client projects and maximize the efficiency of your agency.

Building a talented team

The foundation of a successful social media marketing agency is a talented team.

Your agency will require diverse expertise, including social media marketers, content creators, graphic designers, and more. Community management is crucial to get the most out of all workers and keep clients happy.

Things to consider when building a team:

• Hire team members with different skills and experience levels. This will ensure that you have experts at the ready for various types of projects.
• Look for candidates who are passionate about social media and driven to stay up-to-date on new trends and best practices.
• Encourage flexible working hours and remote work opportunities, allowing your team members to work when and where they're most productive.
• Foster a collaborative environment where team members can easily communicate, share ideas, and support each other in their work.

By creating an environment that supports growth and development, you'll set your agency up for long-term success.

It's official, your social media agency is a runaway success!

So much of a success, in fact, that you're equally ready to take on more clients but also feeling a bit overwhelmed by the growing workload.

To make sure that your company remains a success, it's time to think about how to scale your agency and the social media marketing services you have on offer.

This could mean considering hiring new talent, researching some project management tools to streamline and ease workflow, or doing a little more work to boost your online presence.

Of course, for an unbeatable social media strategy you'll also make sure you're staying on top of the latest trends.

Thankfully, the kind of people who run and work for social media agencies are usually highly online types by nature - so this part shouldn't be too difficult as long as you're paying attention.

Finally, once you've proved your worth with a few smaller clients, you might feel ready to take on some bigger projects.

We'll look at how to go about acquiring those larger accounts in order to create a future-proof portfolio.

Strategies for sustainable growth

To ensure the longevity of your social media marketing agency, it is crucial to adopt strategies for sustainable growth.

Start by developing your core capabilities and services to create a solid foundation. This might be acting as a quick-response agency that deals with crises. Or your USP might be developing a social media marketing strategy for clients who desperately need help.

As your successful agency grows, focus on expanding your service offerings to cater to a more diverse location range.

In addition, offer competitive pricing to attract new clients while retaining past clients.

Continuously seek feedback from your clients and use this information to improve your services.

Prioritize client satisfaction and demonstrate commitment to delivering top-notch services.

As your business grows, consider incorporating the following key elements to support your agency's expansion:

• Expand your team: Hire adept professionals to handle the growing workload.
• Enhance your online presence: Invest in your website, SEO, and content marketing.
• Implement project management tools: Streamline work processes to increase efficiency.

Innovating with social media trends

In the fast-paced world of social media, staying up-to-date with the latest trends is indispensable.

As a social media marketing agency, you must consistently familiarize yourself with emerging platforms and features across different social channels.

Additionally, attending industry conferences and networking events will contribute to your awareness of the current social media landscape.

Being an expert in the latest trends will enable your agency to create innovative strategies for your clients, making you the go-to marketing partner.

You can use a tool like Brandwatch to oversee trends, from changes in user habits to social media advertising engagement rates.

In turn, this will translate to sustainable growth as your agency's reputation flourishes.

Tips to stay ahead of the game:

• Engage in continuous learning and improvement: Participate in webinars, e-courses, and workshops.
• Use social media yourself: Either as an individual or via your agency, it's important to use the platforms you work on with clients.
• Subscribe to industry newsletters: Remain informed about new tools, platforms, and tactics. Substack is a good source for this.
• Join relevant online communities: Connect with fellow marketing professionals and share valuable insights.

Acquiring larger accounts

Expanding your client base is essential for your agency's growth.

As your agency gains momentum, you may be keen on acquiring larger accounts that can bring long-term revenue.

This may lead to you employing more workers, expanding your office space, or even relocating. You should factor all this into your business strategy so you're prepared if a big company wants you to act as its social media marketing agency.

Strategies for acquiring larger accounts:

• Create a winning portfolio: Showcase the success you've created for your past and current clients.
• Leverage your network: Spread the word about your agency through referrals.
• Develop a strong pitch: Tailor a proposal that effectively addresses the needs of potential large clients.
• Offer value-based services: Solve key industry challenges or serve in a niche market that makes your agency indispensable.
• Show your face: Be sure to get out there to industry events, meet the social media manager of possible clients, and be part of the conversation. This way clients are more likely to think of you when they need agency help.

Time to get started

If you've reached this part in our guide, you'll understand that embarking on the journey to start a social media marketing agency can be a long and winding road.

With any luck, it will also be an exciting and rewarding experience.

If you work on becoming a bit of an expert when it comes to social media platforms and their algorithms, you'll be able to create compelling content and strategies that drive results for your clients.

As a business owner, staying informed about changes in the digital landscape will keep your strategies relevant and effective.

Finally, it's essential to remain adaptable as we know that the world of social media is ever-changing.

However, if you're ready to embrace new technologies and tactics to ensure your agency remains at the forefront of social media marketing, you'll be more likely to achieve success.

If anyone asks you how to start a social media marketing agency, then point them in this direction.

Now all that's left for us to do is to wish you good luck in your new venture!

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Here's where Kamala Harris stands on the issues, from the economy to healthcare

• Vice President Kamala Harris became the leading Democratic nominee on Sunday.
• In the past, the former California prosecutor presented herself as a center-left politician.
• But her stances on abortion, climate, and the economy have managed to draw in progressives.

Vice President Kamala Harris became the leading contender for the Democratic nomination after President Joe Biden, in a stunning reversal, announced on Sunday his withdrawal from the 2024 presidential race four months before the election.

Presenting herself as a center-left politician, Harris previously ran successful campaigns in California, winning statewide races   for the San Francisco District Attorney's Office, the state attorney general, and the US Senate.

During the 2020 election, Harris became a potential frontrunner for the Democratic nomination and was seen as a relative moderate next to Biden. Her bid, however, was unsuccessful, as some critics pointed out her inability to present a clear ideological vision .

Still, the former prosecutor-turned-vice president has been able to draw in moderates and progressives alike with her stances on abortion, climate, and the economy.

Here's where she stands on major issues:

Harris has supported abortion rights since her time in the Senate.

She previously voted against a bill that would ban abortions after 20 weeks of pregnancy and criticized Justice Brett Kavanaugh for his position on abortion during his confirmation hearing in 2018.

As vice president, Harris has repeatedly highlighted the significance of abortion rights, becoming a leading voice on the issue for the Biden administration in the wake of the Supreme Court's landmark decision to overturn Roe v. Wade.

According to CNN , Harris made what was believed to be the first official visit to an abortion clinic by a sitting president or vice president.

Harris previously supported policies to combat climate change, including plans to transition the US to 100% renewable energy and a carbon tax.

In July 2023, Harris helped the Biden administration introduce a $20 billion plan to fund climate and clean energy projects throughout the US.

Criminal justice

As a district attorney and attorney general, Harris took several controversial actions that progressives criticized but has shifted her stances over time. She even ran left of Biden on several issues related to criminal justice reform in 2020, according to The Marshall Project .

Harris cosponsored the 2018 Marijuana Justice Act, which would no longer classify cannabis as a controlled substance. She previously opposed the legalization of recreational marijuana before changing her stance in 2018.

During her 2020 campaign, Harris presented a plan to reduce the prison population for women and children and put an end to solitary confinement.

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She also said that she would support a federal standard on use-of-force for police departments and proposed establishing a federal board that could review police shootings, according to The Marshall Project.

Harris is expected to tout some of the headway the Biden administration has made with economic policies, including Biden's Infrastructure Deal and the Inflation Reduction Act , which included a cap on insulin costs.

In April, Harris announced a nationwide "Economic Opportunity Tour" to promote the administration's progress in investments toward small businesses, inflation, and student loan forgiveness.

Previously, Harris introduced policies to support the middle class, such as a $3,000 refundable tax credit for those making $50,000 or less a year and a $6,000 credit to couples making $100,000 or less.

She's also pushed for higher corporate taxes and criticized former President Donald Trump's tax cuts.

During her first presidential run, Harris' rivals drilled her over her shifting stances on healthcare. In 2019, Harris made waves when she became the first major potential Democratic presidential hopeful to team up with Sen. Bernie Sanders of Vermont on a "Medicare for All" plan.

As a presidential candidate, Harris waffled on whether she would allow private insurance plans to continue. She raised her hand during a primary debate to indicate she would end such plans, only to say later that she had misunderstood the question.

Harris ultimately rolled out her own "Medicare for All" proposal, which Sanders' campaign attacked for moving too slow (her plan called for a 10-year transition period) and Biden's advisors hammered for being too progressive, as HuffPost wrote about recently.

In another difference from Biden, Harris has supported strong drug pricing controls, including tying US prices to what drugs cost in other wealthy nations, per Stat News.

Immigration

Immigration is another area where Harris has shifted her policy stances over time.

As a San Francisco DA, she supported a city policy that turned over young immigrants to Immigration and Customs Enforcement if they were arrested or accused of committing a felony.

Later on, a Harris campaign spokesperson told CNN that the "policy could have been applied more fairly."

Harris said she wanted to potentially overhaul ICE, criticized Trump's border wall as a "medieval vanity project," and backed the bipartisan border security deal that would have closed the border if a threshold of 5,000 migrants a week was reached. Senate Republicans shot down the legislation in May.

As vice president, Harris was tasked with handling the root causes of migration to the US from Central America. In a move which angered some congressional Democrats, Harris warned migrants not to travel to the US border.

"Do not come. Do not come. The United States will continue to enforce our laws and secure our borders," Harris said during a 2021 news conference alongside then-Guatemalan President Alejandro Giammattei.

Republicans have already tried to inflate Harris' responsibilities, deeming her a "border czar." Polling has shown that Trump holds a major advantage on immigration, illustrating why the GOP wants to saddle Harris with the issue.

Israel-Gaza

During her 2020 run, Harris was a strong supporter of the US's relationship with Israel, once calling it an "unbreakable" bond, and assured that she would do "everything in my power" to maintain Israel's right to self-defense.

Following the Hamas invasion of Israel , Harris said that "the threat Hamas poses to the people of Israel must be eliminated" but also later called for an "immediate cease-fire" in Gaza in March.

She also reiterated the Biden administration's call against Israel's invasion of Rafah in southern Gaza.

In December 2023, Harris said that she supports a two-state solution .

LGBTQ+ rights

Harris supported the legalization of same-sex marriage and did not defend California's prohibition of gay marriage during her time as attorney general.

However, Harris sought to deny gender-affirmation surgery to a trans prisoner, arguing that it was not "immediately necessary."

As San Francisco DA, she established a hate crimes unit to investigate crimes against LGBTQ+ youth.

Harris re-affirmed her support for LGBTQ+ rights as vice president but has not provided specific policies.

Watch: Can Kamala Harris win over Democrats after Joe Biden drops out of 2024 presidential election?

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From Zero to Viral: Your 2024 Social Media Marketing Strategy Handbook

Perhaps one of the biggest human flaws is that we tend to be a bit impatient.

We speed date, eat fast food, use emojis instead of words, pay for overnight shipping, and get started with social media without knowing why or what to expect.

The world is moving faster than ever before. New trends and technology seem to appear overnight, and it’s becoming increasingly difficult to keep pace. So, you get the temptation to jump on the social media bandwagon without a clear picture in mind of what you want to achieve.

But, diving in without a sense of what it encompasses and how it can benefit your business can do more harm than good.

This comprehensive guide will teach you everything you need to know about how to build a social media marketing strategy that delivers value to your audience and helps your business grow.

Is social media marketing about engagement or selling?

The importance of social media for business, but what is social media marketing, what are the benefits of a social media marketing strategy, how do you create a social media marketing strategy for your business, should you outsource or keep it in-house.

“Social media’s” main role in this online marketing game is revealed by the first word in the  phrase. It is about engaging first and selling second. It is human and social. Do this well and selling your product becomes easier. Your content will define your brand. It is achieved with images, videos and content that humanizes your business.

Social media’s value is not always captured by first-click or last-click attribution models. This value includes:

• Brand awareness
• Customer loyalty
• Engagement through social conversations
• Engagement due to content
• Offline channel transactions
• Personal referrals due to awesome content that adds value

These are hard to put a value against but they are real but soft metrics and should be in your marketing tactics tool box.

Not too long ago, businesses considered social media as just a passing trend, a distraction for kids with nothing better to do with their time than to scroll through endless news feeds.

Nowadays, it’s becoming clearer every day that social media is one of the most powerful marketing tools businesses have ever seen.

Get this: there are 3.77 billion global internet users, and over 2.8 billion active social media users (related: marketing statistics ). If social media were a country, it would be the biggest nation in the world.

We Are Social

Don’t forget that due to its gargantuan size, social media can provide you with more exposure and brand awareness than any other traditional marketing tool out there. Some of the most popular platforms have become such an integral part of our lives that we are willingly telling the world about our needs, preferences, problems, and burning desires.

Savvy businesses know how to benefit from the huge amount of data that users generate in real time. Sure, the numbers are overwhelming  – every day, people send over  500 million Tweets , upload  95 million photos and videos on Instagram, and like  4.5 billion posts on Facebook . But, behind this mammoth amount of information, there are valuable insights about your customers: who they are, what they like, and what they are willing to pay for.

Social media has made it easier for brands to eavesdrop on the conversations their customers are having and take part in the discussion. Social networks can also help you gather information about your audience and create better marketing messages that fit their profile.

So, there’s no question that social media can benefit your business greatly.

Imagine you are taking your first scuba diving lesson. You are given the equipment without being told what each item is, how it works, and why you need it. You wouldn’t feel too comfortable diving into the deep dark depths of the ocean without knowing how to differentiate between your submersible pressure gauge and your dive computer.

The same stays true for getting started with social media marketing without understanding what it is or how it works.

According to Wikipedia , social media marketing refers to the use of social networks to promote a product or service.

That’s a rather broad and superficial definition, don’t you think?

Let me take a swing at it.

For me, social media marketing refers to the use of social media platforms to identify and connect with key audiences in a meaningful way.

Sure, your goal is to increase brand awareness, generate leads, and promote your products or services. But, you can’t do that without building meaningful relationships with your network first.

Unlike traditional marketing, where you bombard prospects with sales messages – social media is a two-way process. You need to listen, engage, show empathy, become involved, and provide value if you want to create a seamless relationship with your prospects that can eventually lead to sales.

If you can’t do that, your social media marketing is likely to fail.

Social media has become such an integral part of a brand’s marketing efforts, that over  97% of marketers are using it .

Unfortunately, not all businesses seem to understand the benefits social media can bring. Recent studies show that about  50% of small businesses aren’t using social media marketing to promote their products/services.

That’s huge.

More than that, 25% of those businesses say that they don’t even plan to use social media in the future.

Apparently, there is a big gap between those who understand the value social media can bring and those who still see it as a passing trend.

If you’re one of the few businesses that struggle to see the value of social media marketing, here are some benefits to consider:

Brand recognition

Consumers tend to buy from the brands that they recognize. Social media can get your business in front of the right people and entice them to engage with your brand even when they aren’t ready to make a purchase.

Humanizing your brand

Establishing yourself as an authority

Social media is an excellent platform to share helpful content that proves your expertise. Respond to industry-related questions, participate in discussions, and share valuable resources with your network to become an authority in your niche.

Improving your customer service

You may think that social media is a waste of time, but your audience expects you to be there. 67% of consumers go to social media for customer service. And, this statistic is four years old; you can only imagine that the numbers have increased since then. But that’s not all: consumers expect brands to respond to their request within 24 hours or even sooner. So, while you’re ignoring social media, prospects are talking about your business online.

This list could go on forever. Social media can also help drive traffic to your site, assist with link building for SEO, keep an eye on your competitors, and so on.

But the real question is how can you build and implement a winning social media marketing plan that will reap all of these rewards.

“If you fail to plan, you are planning to fail.” – Benjamin Franklin

This quote has withstood the test of time, and it’s never been more relevant than in the world of digital marketing and social media.

Unfortunately, many business owners and digital marketers approach social media haphazardly with no clear direction. They “need to have a presence”, so they set up pages on every social platform out there, and start publishing inconsistent content.

If you want to make the most of the social media for your business, first you need to understand what you are trying to achieve. Then you need to create a structured and specific approach for moving towards that goal.

Here are the key areas you should consider when putting together a social media marketing plan for your business.

Social media research

You know that understanding your audience’s needs and expectations are vital to social media marketing success. So it’s important that social media research becomes a key part of your ongoing social media strategy.

And, it makes perfect sense if you think about it: the more you know about your customers, the easier it becomes to create content that caters to their specific needs.

There’s just one problem: the volume of conversation on social media is so big that it can feel like an insurmountable task to look for potentially valuable insights.

Don’t panic yet. With the right approach, social media research is doable.

First, start by asking the right questions.

Imagine that you are a web design company and want to know what people are talking about when it comes to photography sites. Some of the possible questions you may ask are: How are people responding to this topic? What themes are the most popular? What are the other web design companies mentioned when it comes to photography site themes?

Now that you have your questions and topics, create a list of the possible words and phrases your audience might be using to discuss this area of interest. Keep in mind that people often use slang on the internet or misspell words, so try to include some fringe key terms in your list too.

Jump on social media, starting with the most relevant platform for your audience, and use the search feature to see what people are saying about your list of topics.

Here is an example search using Twitter, where you can quickly filter the information by people, geography, language and so on:

Look at your results and refine the list. Exclude anything that isn’t relevant to what you’re looking for or doesn’t provide any useful information.

With your data at hand, try to answer some basic questions, such as what is the overall sentiment for websites in this space, what audience categories are the most vocal about it, and so on.

Don’t be afraid to take your research a step further and explore what’s beneath the surface.

This information can frame your approach to marketing your product or service offerings to this group of people.

Paid vs. organic social media

If done right, social media marketing can help you grow your business without burning a hole in your budget. Of course, that takes time, patience, and a lot of hard work.

Perhaps paid social media advertising is a better option when it comes to increasing brand awareness, traffic generation, and customer acquisition.

Well, let’s find out, shall we?

Organic social media marketing can help you put your business in front of the right audience for free (apart from your time of course). That is if you learn the rules of the game and play by them.

Here’s the thing: just as with search engine optimization, the algorithm for each social network changes regularly. Facebook, for instance, has significantly dropped the  average organic reach for businesses in recent years and it plans to lower it even more in the future. The social network has made it clear that it will only show content that is useful, relevant, and valuable.

Here is an interesting graphic from AgoraPulse that gives you an idea of the organic reach on Facebook broken down by industry:

It’s no surprise that retail is sitting smack bang at the bottom of that list, given the direct response nature of buying products online and how it can be directly attributed to Facebook advertising spend.

Yes, cracking the algorithm and getting your content in front of your audience is becoming increasingly difficult, but there are a few advantages to relying on organic social media rather than paying attention straight away:

• Being consistent can benefit your business long-term by developing authority;
• If you have a tight marketing budget, it’s much more affordable;
• Your audience likely trust “organic” engagement and messaging, more than they do paid advertisements;

On the flip side, paid social media advertising can help you achieve your goals faster, but its longevity is limited. A paid campaign will stop driving traffic and leads the moment you switch it off, but evergreen social media content can generate ROI indefinitely.

In the end, there’s no absolute winner. You need to look at your metrics and budget to decide which option fits your business best. The reality is that each of the social networks is businesses themselves, and they need to monetize their audience to stay in existence. As this industry continues to mature, the ease of organic reach will continue to decrease. So if you think that social media is a “free” way to market your business, you will end up being disappointed.

Picking the right social media platforms

One of the biggest mistakes small business owners make is that they see “social media” as a homogenous entity. Sure, Twitter, Facebook, and Instagram are all social networks, but they are so different that everything from the audience to the style is unique.

So, how can you ensure that you’re focusing on the social networks that benefit your business’ goals?

Here are some things to keep in mind:

• Consider User Demographics : Size isn’t always important. Instagram may be one of the fastest growing networks, but if you are a B2B company selling SaaS services to logistics companies, then it would make more sense to focus your resources on LinkedIn and Twitter.
• Resources: Do you have the skills or personnel to create the right content for the networks you’ve chosen? Instagram and Pinterest, for example, require creative images and videos while Twitter emphasizes quality articles.
• Time: Unless you have a dedicated social media marketing department, you won’t be able to post on every social media channel. Keep in mind that you should aim to post daily on each network.

In the beginning, focus your effort on the social network(s) that are MOST relevant to your customer group, and give them your best shot. As a rule, I’d recommend picking your customer’s top 3 most frequented networks and sticking to them to start.

How often you should post on social media

CoSchedule looked at 14 different studies and found the ideal social media frequency that allows you to engage with your network, drive engagement and traffic, and keep your business top of mind, without annoying your audience.

Here’s what that came up with:

• Facebook: Studies suggest that you should post just once or at most twice a day to Facebook. Anything more than that can come off as spam;
• Twitter: Neil Patel found that 15 Tweets per day is the sweet spot that gets you all the benefits of social media marketing;
• Pinterest: Between 15 and 30 posts per day will bring you the best results on this network;
• Google+: No, Google+ is not dead. In fact, it can benefit your SEO greatly. Just make sure to post relevant content at least twice per day;
• LinkedIn: One post per day is more than enough for LinkedIn;
• Instagram: Major brands post just 1-2 images per day on Instagram. If you have more content that you want to share with your audience, use the Instagram Stories feature;

That all seems like a lot of work, right? Posting consistently on social media is made far easier with social media scheduling tools such as AgoraPulse :

The best time to post on social media

Just like everything else in life, timing is crucial to social media marketing success.

Picture this: you’ve spent hours working on an article that is insightful and packed with helpful information. Excited about the result, you share it with your network. But, to your surprise and disappointment, almost no one notices it.

That’s how important timing is.

So, what’s the best time to post on social media?

Here are some numbers :

• Facebook: The best time to post on Facebook is on Thursday, Friday, Saturday, and Sunday. The best hours are 9 AM, 1 PM and 3 PM.
• Twitter: The best time to post on Twitter is Wednesday between 5 and 6 PM;
• Pinterest: Saturdays are your best days for connecting with your Pinterest audience. The best hours are 2 PM, 9 PM, and even late at night (2 AM;)
• LinkedIn: Midweek posting (Tuesday, Wednesday, and Thursday) early in the morning (between 7 and 8 AM) or in the afternoon (5-6PM) is your ideal time;
• Instagram: One of the things that make Instagram so great is that users are active throughout the week. But, for maximum engagement, make sure not to skip Mondays and Thursdays at any time except for 3-4PM;
• Google+: The best time to post on Google+ is on Wednesdays, between 9 and 11 AM.

Again, you can pre-schedule content to be posted at these times rather than needing to be active all day every day yourself!

Using social media strategy to influence SEO

Google uses over  200 ranking factors to decide which content to show high in search engine results. Social media signals are among the less significant factors, but none the less can still impact your rankings.

According to Matt Cutts , the correlation between social signals and ranking position is extremely high. Sites that have numerous social signals perform better than those with fewer signals.

Sure, correlation is not causation, but the role social signals play in SEO is becoming more and more evident. If you create and share high-quality content on social media, people are more likely to like it, share it, and link to it. That builds your traffic, your credibility, and your reputation. All that can, in turn, lead to a higher ranking.

The other thing to consider is that your social media pages will most likely show up on page one of a search result when someone is looking for your brand. This is extremely important for authority and brand recognition.

Growing a social media audience

By now, you probably understand that social media is a fantastic way to promote and grow your business.

But, how do you attract those first fans and followers? How do you get started when you have no audience?

• Getting Likes, Followers, and Shares: You can do a lot of different things to increase your visibility. You can (and should) add links to your social media profiles to your site, engage with other people, leverage hashtags, add links to your social media accounts in your email signature, and so on. But, all your efforts will fail if the content you share with your network provides no value. Before anything else, ensure you create quality content on a regular basis .
• Facebook: At the moment, Facebook is all about video. Reports have shown that live videos get 29% times more views than traditional content. That can translate into a broad audience reach that will kick start your social media strategy. But just be aware that these trends come and go, and you will need to adapt with the changing times.
• Facebook Messenger: Messenger is trending at the moment, and a lot of marketers believe this is the future – a channel that could compete directly with email marketing. With Facebook Messenger you can use Chatbots to engage with prospects, and also expand your reach with Messenger Ads . It’s still evolving as a social media marketing tactic, but something you should keep an eye one.
• Facebook Pages vs. Facebook Groups: Both Facebook Pages and Facebook Groups have their advantages and disadvantages. However, unlike a Facebook Page, where some of your audience might be there just to benefit from discounts and coupons, in a Facebook Group people are interested and engaged in a particular topic. By joining one, you can take part in the discussion and prove yourself as an industry expert. Facebook Groups also get much better organic reach, compared to Business Pages, so it makes a lot of sense to combine the two in your strategy.
• Twitter: Twitter is a very interactive medium. Retweet, Like, Reply, and engage with followers and other users as often as possible to grow your audience. If you want to spark quick growth and sustain it over time, consider using a service such as Social Quant .

• Pinterest: “Collaboration” is the key term to Pinterest success. Invite bloggers and influencers in your niche to contribute to your boards. That way, you can increase your exposure and network.
• Snapchat: If you want to build an audience on Snapchat, then you should come up with a storyline. Don’t just post random photos or videos. Build a narrative that will keep users engaged.

Social listening & why it should be part of your social media markteting strategy

Do you know what the most underestimated (and under-utilized) element of a social media marketing strategy is?

It’s listening.

Here’s why: to be able to deliver high-quality content to your audience, you need to learn about their perspective. The only way to reach that level of understanding is to become a very good listener.

Everything from brand mentions, likes, comments, forum discussions, and even your competition can reveal something valuable about your prospects. This information can help you improve customer engagement, understand how your audience perceives you in comparison to your competitors, uncover pain points that no one is addressing, or identify industry influencers.

Make sure to monitor keywords, such as your brand name and handles, your competitors’ names, your product names, your campaign’s keywords, your hashtags, and the names of key people in your company.

Tools like Mention make this much easier than it was when social media first came about.

Social media community management

You can’t build a successful social media marketing plan if you’re ignoring your fans and followers. Yes, answering comments, sending welcome/thank you direct messages, and linking and sharing posts is time-consuming, but it’s what social media is all about.

One great example of this is Hilton Hotels who have a dedicated Twitter profile for customer support:

Carve out at least one hour per day to dedicate to social media community management. Make an effort to respond to those mentioning your brand – it will benefit you in the long run. Use tools such as AgoraPulse , or Mention to make it easier to schedule posts and to listen to conversations.

Social media advertising

I spoke briefly about the battle between paid and organic social media earlier, and it’s not a black and white outcome.

In fact, whilst most of my energy is put towards growing a social media presence organically, with the limitations of organic reach it is becoming more important to invest in social media advertising as part of your plan.

In reality, the customer journey is never a straight line. Prospects go through different stages before they decide whether they are interested in your products or not. If they encounter just one touch point, the chances they’ll convert are extremely low.

To get consistent outcomes from social media marketing, you need to create as many touch points as possible, and advertising provides the most controlled and measurable way of doing so.

Here’s an approach to social media advertising that makes sense in combination with quality content and an organic growth strategy:

• Create high-quality content and publish it on your website;
• Promote it organically to ensure it reaches the widest audience possible;
• Add a cookie (Facebook or Twitter pixel) to your website that captures the information of people who visit and engage with your content;
• Remarket your future content (and offers) to the audience that has shown interest in your brand;
• Generate qualified leads that already trust you;
• Rinse and repeat;

Social media management tools

Social media can get pretty overwhelming. You need to create content, schedule it, engage with your network, promote posts, share other people’s content, manage your community, and so on.

Fortunately, there are plenty of tools you can use to take some of the pressure off your shoulders. Some of the best one’s available today are: AgoraPulse , Buffer , HootSuite , and Social Oomph.

For a more comprehensive look at the best social media management tools available, read this post .

Social media reporting and ROI

The final piece of the puzzle to consider when constructing your social media marketing strategy, is to decide how you will track results.

A study from  Convince & Convert  found that 41% of companies had no idea whether or not their social media efforts were successful.

That’s unacceptable… Are you really going to invest all of that time and money into something that “might” be working?

Here’s a quick 3-step process for tracking the ROI of your social media marketing:

Step 1 – Set SMART goals

SMART goals are – specific, measurable, achievable, realistic and timely goals.

Eg. Increase customer conversions from social media by 10% this quarter

Step 2 – Understand the metrics that contribute to those goals

What metrics will tell you whether or not your goal has been achieved?

For this to work, you need to set up a baseline set of metrics that tell you where you are currently sitting.

In the example above, you could set up a “Goal” in Google Analytics that tells you when someone converts into a customer, based on an event they trigger or page they visit. Then, if you use the appropriate URL parameters in your social media sharing, you will be able to determine how many people have converted into customers directly from social media.

Read this post for an in-depth look at setting up Google Analytics goals.

Step 3 – Track those metrics

Use Google Analytics, or any number of 3rd party social media monitoring and reporting tools, to track these metrics and improve your strategy over time.

For example,  AgoraPulse has some amazing reporting on your social media activity – such as post engagement, follower counts, interactions, impressions and clicks.

Choosing to outsource or hire in-house talent, to plan and execute your social media marketing strategy, can be a challenging decision.

There are a number of pros and cons to consider…

The pros of hiring in-house social media talent

• They understand your business more intimately
• They can take action (typically) more quickly when required
• They are immersed in your culture
• You have control of your marketing

The cons of hiring in-house social media talent

• They may not have the expertise, specialization or experience that an outsourced solution has
• The cost is more, and the risk is higher if you need to replace them
• It prevents you from being able to scale quickly
• It’s hard to find great talent

If you’re looking to hire someone in-house, here is a post about the essential skills of a social media manager .

Or, if you’re looking to outsource your social media marketing, PromoRepublic offer a done-for-you service that starts at $97 a month .

Creating a social media marketing plan from scratch can feel both exciting and overwhelming at the same time.

You know it will benefit your business, but there are so many factors you need to consider that it seems almost impossible to get started.

Hopefully, this guide will make it a little easier to see the light at the end of the tunnel.

In the end, what choice do you have?

Your customers are online, they are engaging on social networks and expecting you to do the same. So you can ignore that fact, or you can embrace it.

Now it’s your turn…

What questions do you have on your mind about social media marketing? Leave them in the comments below.

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• Best Marketing Software

Best Marketing Software Of 2024

Updated: Jul 23, 2024, 8:15am

Selecting the best marketing software is more than a checkbox on a to-do list; it’s a strategic decision that can reshape the way your business communicates, engages and ultimately grows. From automating email campaigns to optimizing social media strategies, these platforms offer essential tools designed to simplify complex processes.

We’ll dissect the elements that make certain types of marketing software more effective than others and identify the options that can genuinely elevate your business goals.

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The Best Marketing Software of 2024

Best marketing crm software, best social media management software, best email marketing software, best seo software, best website builders, best mass texting service, best chatbot software, bottom line, frequently asked questions (faqs).

• Zoho CRM : Best Marketing CRM Software
• Zoho Social : Best Social Media Management Software
• Mailchimp : Best Email Marketing Software
• Ahrefs : Best SEO Software
• Weebly : Best Website Builder
• ClickSend : Best Mass Texting Service
• HubSpot : Best Chatbot Software

Why You Can Trust Forbes Advisor Small Business

The Forbes Advisor Small Business team is committed to bringing you unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights to inform all of our content to guide you in making the best decisions for your business journey.

The right customer relationship management (CRM) software serves as the backbone for personalized and targeted engagements. It allows teams to aggregate vast amounts of customer data into actionable insights, transforming one-off interactions into lasting relationships.

By automating repetitive tasks and offering a centralized hub for tracking customer activity, CRM software helps marketing professionals focus on what really matters: creating compelling campaigns that resonate with their audience and drive revenue growth.

Our Top Pick

Best crm software.

Starting Price

$14 per user

per month, billed annually

Key Features

Filters, multiple pipelines, sales forecasting and email insights

Zoho CRM didn’t make the list simply by ticking off boxes; it earned its spot by providing capabilities that align closely with marketing imperatives. Its multi-touch attribution feature is noteworthy, enabling marketers to trace customer journeys across multiple channels. The process becomes more about data-driven decisions and less about guesswork.

Similarly, the platform’s AI-driven analytics can predict sales trends while also flagging potentially lucrative opportunities, effectively acting as a second set of eyes for busy marketers. Zoho CRM also offers customizable automation workflows, which significantly reduce the manual labor involved in repetitive marketing tasks. And let’s not forget its adaptability; whether your business is a startup or an enterprise, Zoho offers tiered pricing and customization options that let you scale your marketing efforts efficiently.

Learn more: Read our full Zoho CRM review .

• Multi-touch attribution clarifies the effectiveness of each marketing channel
• AI analytics provide actionable insights for targeted campaigns
• Customizable automation workflows save time and labor
• Tiered pricing structures allow businesses of all sizes to benefit
• Advanced reporting features support data-driven decision-making
• Heavy reliance on add-ons for extended functionality may result in extra costs
• Steeper learning curve may discourage some users

Compare CRM Software

What To Look For in CRM Software

Choosing the right CRM software is akin to choosing a business partner; it can either elevate your marketing efforts or become a source of constant frustration. When assessing different CRM platforms, focus on the features that will significantly impact your day-to-day operations and long-term goals.

• Data Management Capabilities: Look for CRMs that excel in aggregating and segmenting customer data to help you target your marketing campaigns more effectively.

• Automation Workflows: Assess the platform’s ability to automate repetitive tasks such as lead nurturing, email campaigns and follow-ups.

• Integration Potential: Ensure the CRM can integrate smoothly with other essential platforms in your marketing stack, such as email marketing software or analytics tools.

• User Accessibility: Consider the accessibility and ease of use for your team. A steep learning curve can be a hurdle in effective implementation.

• Customization Options: Opt for a CRM that offers customizable fields and dashboards, allowing you to tailor the software to your specific marketing needs.

• Reporting and Analytics: A powerful reporting suite can make all the difference in measuring the success of your campaigns and making data-driven adjustments.

Featured Partners

monday sales CRM

Free; $9 per user per month for basic features

On monday.com's Website

$25 per month per user for basic features

On Salesforce's Website

Free; $15 per user per month (billed annually)

On HubSpot's Website

$25 per user per month

On Creatio's Website

$14 per user per month (billed annually)

On Pipedrive's Website

Additional Resources

• Best Marketing CRM
• Best CRM for Small Business
• Best Open Source CRM
• Best Real Estate CRM
• Best Simple CRM

Social media is not just an add-on but a cornerstone of any successful marketing strategy. Social media management software (SMMS) serves as the nerve center that enables marketers to synchronize brand messaging across multiple platforms, monitor real-time engagement metrics and drive meaningful conversations with the audience.

With capabilities to schedule posts, analyze engagement data and even respond to customer queries, SMMS transforms social media from a chaotic battleground into a well-orchestrated symphony of brand interactions. By streamlining these operations, marketers can focus their energy on crafting compelling narratives that not only captivate but also convert.

Zoho Social

$10 per month, billed annually

Multichannel publishing, user tagging, publishing calendar, image editor

Zoho Social excels by providing tools that resonate with marketers’ real-world challenges and aspirations. The software offers a flexible scheduling mechanism, which recommends optimal times to post based on audience activity. It removes the guesswork and allows for more impactful brand messaging. Its content calendar offers a visual portrayal of your publishing schedule, facilitating better content planning and coordination among team members.

Zoho Social doesn’t merely allow you to listen; it amplifies your monitoring capabilities. With multiple listening columns, you’re tuned into every relevant conversation, enabling real-time engagement. One of the most compelling aspects is the platform’s analytical prowess. Rather than a generic overview, it presents detailed, customizable reports, turning metrics into actionable strategies. It even offers direct scheduling to Instagram—a feature that’s not universally available but highly desirable for marketers.

• Flexible scheduling based on audience activity enhances post reach
• Visual content calendar streamlines content planning
• Multiple listening columns allow for effective real-time engagement
• In-depth, customizable analytics facilitate strategic decision-making
• Direct Instagram scheduling
• Interface complexity can present an initial learning challenge
• Additional costs for extended features could accumulate over time

Compare Top Social Media Software

What To Look For in Social Media Software

Navigating the plethora of social media management software options can be overwhelming, but a well-chosen tool can be a linchpin for marketing success. To make an informed decision, keep an eye on these specific features:

• Content Scheduling Flexibility: Software should allow for custom or data-driven posting times to optimize audience reach.

• Visual Content Calendar: A graphical representation of your posting schedule can streamline planning and encourage team coordination.

• Listening and Monitoring Capabilities: Choose a solution that offers real-time tracking of industry conversations, hashtags and brand mentions.

• In-Depth Analytics: Opt for platforms that let you tailor reports to measure metrics that directly impact your marketing objectives.

• Direct Platform Integration: Assess the ability to directly publish on hard-to-access platforms such as Instagram to maximize coverage.

• Cost-Effectiveness: Evaluate both the upfront price tag and potential added costs for premium features or additional integrations.

Sprout Social

Standard $199/seat/month; Professional $299/seat/month; Advanced $399/seat/month *pricing is based on annual subscriptions

30 day free trial (all plans)

Facebook, Instagram, Twitter, LinkedIn, Youtube, TikTok, Pinterest, Reddit, Tumblr, Yelp!, Glassdoor, Trip Advisor, Google My Business, and more

On Sprout Social's Website

Professional $99/month; Team $249/month *pricing based on annual subscriptions

Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, Pinterest, Threads (beta), Google Business Profile and more

On Hootsuite's Website

• Social Media Marketing Ultimate Guide
• Essential Social Media Metrics
• Top Social Media Statistics

In any hyper-competitive market, email marketing software serves as a cornerstone for businesses looking to foster long-term relationships with customers. Such software empowers marketing teams to personalize communications at scale, test variables in real time and analyze engagement metrics to refine future campaigns. This level of specificity and adaptability helps convert casual browsers into loyal customers, ultimately elevating overall revenue.

$13 per month

Email campaigns, segmentation, split testing, send time optimization

Mailchimp adapts to the dynamic needs of marketers with flexibility in pricing and feature set. Offering four distinct plans, Mailchimp accommodates marketers whether they’re bootstrapping or scaling rapidly. It allows for A/B testing, granular customization in its campaigns and predictive segmentation to identify high-value customer groups.

Personalized onboarding sessions set the stage for getting the most out of the platform right from the start. This adaptability extends to Mailchimp’s reporting features as well, offering both funnel visualizations and industry benchmarking for actionable insights. In a digital environment where personalization can tip the scales in favor of conversion, Mailchimp’s features position it as a valuable tool for marketers.

Learn more: Read our Mailchimp review .

• Varied pricing options to suit different business needs
• Predictive segmentation for targeting high-value audiences
• Personalized onboarding sessions for quick acclimation
• A/B and multivariate testing for data-driven decision-making
• Extensive reporting features for actionable insights
• Overages apply if contact or email send limit is exceeded
• Limited email support for the free plan

Compare Top Email Marketing Software

What To Look For in Email Marketing Software

Selecting the right email marketing software can be a transformative experience for your business. It’s essential to focus on functionality that directly benefits your marketing objectives.

Features to consider include:

• Customization Options: Look for software that allows for extensive customization of email templates and customer segments, catering to your unique brand and audience.

• A/B Testing Capabilities: Testing different variables can significantly improve your email performance. Prioritize software that allows you to test various elements of your emails.

• Advanced Analytics: Understanding how your emails perform is vital for ongoing improvements. Choose a tool that offers detailed metrics on open rates, click-through rates and conversions.

• Automation Tools: Automated workflows can save you time and offer personalized experiences to your customers. Check if the software provides automation for processes such as customer onboarding, cart abandonment and upselling.

• Ease of Integration: The software should integrate easily with other tools you use in your business, such as your CRM or e-commerce platform, for a smoother workflow.

• Budget Alignment: Pay attention to pricing structures, particularly if there are any overage charges or hidden fees, to ensure it fits within your budget.

Constant Contact

Advanced Automation (Abandon Cart Reminders, etc.)

On Constant Contact's Website

Free for all customers

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Email marketing, SMS & Web Push Notifications

On Omnisend's Website

Email, SMS, mobile push, and more

350+ integrations, no coding needed

Predictive analytics, personalized feeds, benchmarks

On Klaviyo's Website

Starting at $39/month

Automation, segmentation, onsite popups

99.9% delivery rate, Customer support, Free implementation

On Drip's Website

Free; Unlimited contacts

On Brevo's Website

• Effective E-mail Marketing Strategies
• E-mail Marketing Tips
• E-mail Marketing Examples

The importance of SEO software extends far beyond simple keyword tracking. By enabling data-backed strategies, such tools help businesses make informed decisions about content creation, website architecture and even user experience.

Features such as backlink analysis, competitor benchmarking and local SEO optimization not only improve search engine rankings but also translate to more meaningful engagement with potential customers. Through actionable insights, SEO software allows businesses to stay agile and adaptable in a market where relevance and visibility are key to growth.

$83 per month, billed annually

SERP comparison, site audit, rank tracking, keyword research

Ahrefs has been continuously crawling the web since 2010, collecting a vast amount of data that it organizes into actionable insights for marketers. One of its strong suits is the depth of analysis it offers for multiple aspects of SEO. For instance, its Keywords Explorer doesn’t just show keyword difficulty; it provides keyword ideas, shows search intent and even forecasts traffic potential.

The Site Audit feature goes beyond just identifying SEO issues—it prioritizes them based on impact, helping to guide your focus. The tool’s scalability is another advantage, so whether you’re a small business or a large enterprise, there’s a plan that suits your needs. This flexibility is supported by a payment system that offers monthly or annual subscriptions, the latter coming with two months free. Ahrefs supports data-driven decision-making in SEO, from competitive analysis to backlink evaluation.

• Depth of keyword analysis, including search intent and traffic forecasts
• Prioritized site audit recommendations guide efficient resource allocation
• Active community and customer support provide an extended learning environment
• High-frequency updates and web crawling for current data
• Limited API access in lower-tier plans
• Cost might be prohibitive for small-scale individual users
• No longer offers a free trial
• Steep learning curve

Compare Top SEO Software

What To Look For in SEO Software

Navigating the labyrinth of SEO tools can be daunting, but the right software can dramatically improve your site’s visibility. To cut through the noise and find a solution that truly aligns with your needs, consider the following features:

• Keyword Analysis: A quality tool will offer not just tracking but also suggestions for high-performing keywords. Look for features such as keyword difficulty assessments and historical keyword ranking data.

• Site Audit Capabilities: Assessing your website’s health is essential for SEO success. Features to look for include checks for broken links, HTTP status codes and metadata quality.

• Content Optimization Suggestions: An ideal platform offers actionable recommendations for improving existing content. This may include tips for better title tags, header usage and keyword density.

• Backlink Profile Analysis: Quality backlinks are pivotal for high rankings. A capable tool will provide not only an overview of your backlink profile but also insights into the quality and relevance of referring domains.

• Competitor Monitoring: To stay ahead of the game, look for software that allows you to monitor competitors’ keyword strategies and backlink profiles. This should offer insights into market trends and expose gaps in your own strategy.

• Performance Reporting: The tool should offer periodic reports, complete with key metrics such as click-through rates and page loading times, to help you make data-driven decisions.

Featured Partner

HigherVisibility

Starting at $1,250 per month

Memphis, TN

On Highervisibility's Website

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A website is a fundamental pillar of any marketing strategy. It serves as the storefront, the sales representative and the customer service desk, all rolled into one digital interface.

Website builders allow businesses to establish this critical online presence quickly and efficiently, without the steep learning curve or financial investment often associated with custom web development. They offer a suite of design templates, e-commerce capabilities and social media integrations, empowering companies to cultivate brand awareness, drive customer engagement and ultimately convert visitors into loyal customers.

With advanced features, such as mobile responsiveness, SEO tools and personalized domain names, a website builder facilitates a potent and professional online presence that can significantly elevate a company’s market position.

Drag-and-drop interface, free SSL certificate, shopping cart with unlimited items

Weebly makes its mark in the digital marketing sphere by offering a balanced mix of flexibility and functionality at a price point that suits various budgets. This website builder offers drag-and-drop capabilities that cater to those without technical expertise while still providing advanced customization options for more experienced users. One important feature is its integrated analytics, supplying actionable insights that can be pivotal for marketing strategies.

It excels in e-commerce, with features such as inventory management and an automatic tax calculator that simplify online retail complexities. Also, Weebly provides digital marketing tools that integrate social media marketing and SEO tools to drive traffic, making it a one-stop shop for businesses looking to extend their online reach without dispersing their efforts across multiple platforms.

Learn more : Read our Weebly review .

• Advanced e-commerce features, including inventory management and automatic tax calculator, to facilitate online sales
• Integrated analytics provide data-driven insights for marketing decisions
• Multiple tiers of pricing accommodate varying budgets and needs
• Drag-and-drop builder simplifies the web design process
• Extensive customer support options, including 24/7 email and chat
• Limited design templates compared to competitors
• Mobile app features could be more extensive for on-the-go management

Compare Top Website Builder Software

What To Look For in Website Builder Software

Selecting the right website builder can make a world of difference when it comes to crafting an effective online presence. The best builders serve not just as a digital canvas but also as a set of marketing tools to help your business grow.

• Pricing Flexibility: Look for platforms with different pricing tiers that accommodate varying budgets, as well as the needs of both beginners and advanced users.

• E-Commerce Capabilities: If your business involves selling products or services online, examine features such as an automatic tax calculator, inventory management and various payment options.

• Built-In Analytics: The ability to track visitor data and user behavior can offer valuable insights for decision-making in marketing strategies.

• Customization Options: A balance between pre-designed templates for quick website creation and advanced customization options for those with specific design needs is ideal.

• Customer Support: Consider the availability and range of support options—chat, email, forums—to ensure you’ll have the help you need when you need it.

• Mobile Responsiveness: With a growing number of users browsing on mobile devices, ensure the platform can produce websites that adapt well to different screen sizes.

$17 per month

On Wix's Website

Squarespace

$16 per month

On Squarespace's Website

$15 per month

AI Content Assistant, drag-and-drop editor, premium hosting, live chat

On Hubspot's Website

$1.95 per month

Customizable templates, Easy drag-and-drop technology, SSL certificate

On Web.com's Website

• Best Blogging Platforms
• Best E-Commerce Platforms
• Best Domain Registrars

More than ever, attention spans are fleeting, and mass texting services have carved a unique role in marketing strategies. The immediacy and personal touch of a text message, coupled with high open rates, make it an invaluable tool for real-time engagement with a targeted audience.

Whether for flash sales, appointment reminders or special announcements, mass texting provides a direct line to consumers, bypassing the clutter of email inboxes or the transient nature of social media updates. With features such as automated responses, data analytics and list segmentation, these services offer more than just mass communication—they provide actionable insights and a touchpoint for sustained customer relationships.

0.0086 cents per SMS

It’s free, just pay per SMS

Voice, SMS, MMS, email, rich messaging

ClickSend offers a multifaceted approach to business communications, serving as more than just a mass texting service. What catches the eye is its adaptability. Whether you are a marketer focusing on SMS campaigns or a developer looking to integrate communications into your existing software, ClickSend provides the tools for both scenarios. It offers a unified dashboard that simplifies the management of various communication channels—SMS, email, direct mail and more. This unification allows marketers to centralize their strategies and actions.

Additionally, ClickSend is built for scale; you can send messages from a few to a few million through direct routes, ensuring timely delivery. For the tech-savvy, it offers a host of trusted APIs in multiple languages such as NodeJS, Python and Java. It also offers automated workflows that can make repetitive tasks more efficient, allowing businesses to focus on strategy and engagement.

• Multichannel communication options including SMS, email and direct mail
• Versatile API support for easy integration into existing systems
• Centralized dashboard simplifies campaign management
• Scalability features ensure adaptability to business growth
• Automated workflows minimize manual effort
• Could be overwhelming for businesses only needing simple SMS services
• Requires a learning curve to fully exploit all features

Compare Top Mass Texting Software

What To Look For in Mass Texting Software

Selecting the right mass texting software is a key decision for businesses aiming to effectively engage their audience through SMS campaigns. Features can make or break the overall experience, affecting not just the sender but also the recipients of these messages.

• Multichannel Support: Look for software that can manage different forms of communication, such as SMS, email and direct mail. This gives flexibility to pivot or expand your marketing strategy.

• Scalability: Choose a service that can adapt to your needs, whether you’re sending dozens or millions of messages.

• API Integrations: For those with specific needs or existing platforms, API support can be a deciding factor. Check the languages and frameworks supported to ensure it fits into your technical stack.

• Automated Workflows: Efficiency matters. Opt for software that offers the option to set up automated rules or triggers for sending messages, thereby reducing manual input.

• Reliable Delivery: You’ll want a platform that prioritizes timely and secure message delivery, ideally via direct routes to carriers.

• Analytics and Reporting: Insight into campaign performance can guide future endeavors. Look for software that provides detailed analytics on message open rates, engagement and other key metrics.

Chatbot software serves as an indispensable tool for marketing teams seeking to elevate customer engagement and streamline various touchpoints in the consumer journey. Acting as an automated front line for customer inquiries, this technology provides instant, 24/7 responses to common questions, fostering improved customer satisfaction. Chatbots also handle routine tasks such as data collection or lead qualification, allowing human agents to focus on more complex interactions that require a personal touch.

Moreover, the adaptability of chatbots to integrate with CRM systems and social media platforms amplifies the efficacy of targeted marketing campaigns, giving businesses the edge in nurturing relationships and ultimately driving conversions.

HubSpot Chatbot Builder

Easy setup, no coding required, personalized messages pulled from your CRM

HubSpot’s Chatbot Builder offers rapid deployment, allowing teams to be operational in minutes rather than hours or days. Its visual editors simplify the tasks of designing chatbot sequences and aligning the chatbot window’s aesthetics with your website or product. A standout feature is the automatic triggering of email sequences post-chat, which acts as an effective follow-up mechanism.

The chatbot is capable of personalized messaging by drawing data directly from your CRM, providing a more tailored interaction for users. This gives businesses the opportunity to not just automate but also personalize, without the need for complex coding skills.

• Rapid team onboarding with minimal setup time
• Visual editors simplify chatbot design and theming
• Automated post-conversation emails
• Personalized messages based on CRM data
• Book meetings and qualify leads within the chat window
• Limited advanced features in the free version
• Might require integration with HubSpot’s other services for full functionality

What To Look For in Chatbot Software

Selecting the right chatbot software can be a pivotal decision for streamlining customer interactions and enhancing lead conversion. Here are some specific features to keep in mind when evaluating your options:

• Rapid Deployment: Look for software that allows you to get up and running quickly, especially if your team is small or lacks technical expertise.

• Visual Editors for Design: Having a graphical interface for designing chat sequences can make the process much easier, allowing you to focus on strategy rather than technical details.

• CRM Integration: The ability to pull data from your customer relationship management system can elevate a chatbot from simple automation to personalized interaction.

• Automated Follow-Ups: Software that can automatically trigger emails or other post-chat actions can increase engagement and reduce the likelihood of lead fallout.

• Data Analytics: Insight into user interactions, such as time spent and conversion rates, can guide refinements and prove invaluable for measuring ROI.

• Scalability: As your business grows, you’ll want software that can adapt to increasing demands without requiring an overhaul.

• What Is A Chatbot? Everything You Need To Know

Navigating the intricate maze of marketing software options can feel overwhelming, yet making the right choice has direct implications for business success. Whether it’s the finesse of email automation, the specificity of mass texting features or the personalization capabilities of chatbots, the software you choose can be a game changer in how you engage with customers and convert leads. By focusing on certain key features, such as CRM integration, rapid deployment and data analytics, you can tailor your marketing strategy to meet both current needs and future growth.

What is the importance of CRM integration in marketing software?

CRM integration allows for the synchronization of customer data between the marketing software and the customer relationship management system. This ensures that your marketing campaigns are aligned with sales efforts, offering a unified customer experience. For more information, check out our guide on CRM integration with marketing, e-commerce and more.

How does marketing software affect ROI?

Good marketing software can greatly optimize your return on investment (ROI) by automating repetitive tasks, providing insightful analytics and targeting campaigns effectively. Data-driven decisions ultimately lead to better resource allocation, impacting your bottom line positively.

How secure is marketing software?

Security is a pivotal aspect to consider when selecting marketing software, especially when it deals with sensitive customer data. Reliable marketing software follows stringent encryption protocols and offers multifactor authentication to ensure data integrity.

Next Up In Business

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Katherine Haan is a small business owner with nearly two decades of experience helping other business owners increase their incomes.

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A Harris Economy Could Prove More Progressive Than ‘Bidenomics’

As a presidential candidate in the past, the former California senator pushed for higher taxes and bigger housing investments.

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By Alan Rappeport

Reporting from Washington

• Published July 21, 2024 Updated July 22, 2024

At the first Democratic presidential debate in 2019, Kamala Harris, then a senator from California, unleashed a scathing critique of the Trump economy.

The future vice president billed President Donald J. Trump’s tax cuts as a giveaway to the rich, argued that the booming stock market was leaving the middle class behind and warned that his reckless trade agenda was hurting farmers in the heartland.

“Frankly, this economy is not working for working people,” Ms. Harris said. “For too long the rules have been written in the favor of the people who have the most and not in favor of the people who work the most.”

As Ms. Harris prepares to potentially replace President Biden atop the Democratic ticket , she now faces the challenge of articulating her own vision for steering a U.S. economy that is still grappling with inflation while drawing sharp distinctions with Mr. Trump, who has promised more tax cuts and tariffs.

Ms. Harris has been an ardent defender for the White House’s economic agenda during the Biden administration, promoting the benefits of legislation such as the American Rescue Plan of 2021 and the Inflation Reduction Act of 2022. But as an attorney general and a senator, she was at times more progressive than the president, pushing for universal health care while calling for more generous tax benefits for working-class Americans and paying for them with bigger tax increases on companies.

In recent weeks, Ms. Harris has embarked on an economic “opportunity tour,” making the case that wage increases have been outpacing inflation, that manufacturing jobs are growing and that Democrats have been fighting to forgive student loan debt. Those arguments now foreshadow the case she will be making to voters as she runs against Mr. Trump.

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How to Write a Business Plan: Step-by-Step Guide + Examples

Noah Parsons

24 min. read

Updated May 7, 2024

Writing a business plan doesn’t have to be complicated. 

In this step-by-step guide, you’ll learn how to write a business plan that’s detailed enough to impress bankers and potential investors, while giving you the tools to start, run, and grow a successful business.

• The basics of business planning

If you’re reading this guide, then you already know why you need a business plan . 

You understand that planning helps you: 

• Raise money
• Grow strategically
• Keep your business on the right track 

As you start to write your plan, it’s useful to zoom out and remember what a business plan is .

At its core, a business plan is an overview of the products and services you sell, and the customers that you sell to. It explains your business strategy: how you’re going to build and grow your business, what your marketing strategy is, and who your competitors are.

Most business plans also include financial forecasts for the future. These set sales goals, budget for expenses, and predict profits and cash flow. 

A good business plan is much more than just a document that you write once and forget about. It’s also a guide that helps you outline and achieve your goals. 

After completing your plan, you can use it as a management tool to track your progress toward your goals. Updating and adjusting your forecasts and budgets as you go is one of the most important steps you can take to run a healthier, smarter business. 

We’ll dive into how to use your plan later in this article.

There are many different types of plans , but we’ll go over the most common type here, which includes everything you need for an investor-ready plan. However, if you’re just starting out and are looking for something simpler—I recommend starting with a one-page business plan . It’s faster and easier to create. 

It’s also the perfect place to start if you’re just figuring out your idea, or need a simple strategic plan to use inside your business.

Dig deeper : How to write a one-page business plan

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• What to include in your business plan

Executive summary

The executive summary is an overview of your business and your plans. It comes first in your plan and is ideally just one to two pages. Most people write it last because it’s a summary of the complete business plan.

Ideally, the executive summary can act as a stand-alone document that covers the highlights of your detailed plan. 

In fact, it’s common for investors to ask only for the executive summary when evaluating your business. If they like what they see in the executive summary, they’ll often follow up with a request for a complete plan, a pitch presentation , or more in-depth financial forecasts .

Your executive summary should include:

• A summary of the problem you are solving
• A description of your product or service
• An overview of your target market
• A brief description of your team
• A summary of your financials
• Your funding requirements (if you are raising money)

Dig Deeper: How to write an effective executive summary

Products and services description

This is where you describe exactly what you’re selling, and how it solves a problem for your target market. The best way to organize this part of your plan is to start by describing the problem that exists for your customers. After that, you can describe how you plan to solve that problem with your product or service. 

This is usually called a problem and solution statement .

To truly showcase the value of your products and services, you need to craft a compelling narrative around your offerings. How will your product or service transform your customers’ lives or jobs? A strong narrative will draw in your readers.

This is also the part of the business plan to discuss any competitive advantages you may have, like specific intellectual property or patents that protect your product. If you have any initial sales, contracts, or other evidence that your product or service is likely to sell, include that information as well. It will show that your idea has traction , which can help convince readers that your plan has a high chance of success.

Market analysis

Your target market is a description of the type of people that you plan to sell to. You might even have multiple target markets, depending on your business. 

A market analysis is the part of your plan where you bring together all of the information you know about your target market. Basically, it’s a thorough description of who your customers are and why they need what you’re selling. You’ll also include information about the growth of your market and your industry .

Try to be as specific as possible when you describe your market. 

Include information such as age, income level, and location—these are what’s called “demographics.” If you can, also describe your market’s interests and habits as they relate to your business—these are “psychographics.” 

Related: Target market examples

Essentially, you want to include any knowledge you have about your customers that is relevant to how your product or service is right for them. With a solid target market, it will be easier to create a sales and marketing plan that will reach your customers. That’s because you know who they are, what they like to do, and the best ways to reach them.

Next, provide any additional information you have about your market. 

What is the size of your market ? Is the market growing or shrinking? Ideally, you’ll want to demonstrate that your market is growing over time, and also explain how your business is positioned to take advantage of any expected changes in your industry.

Dig Deeper: Learn how to write a market analysis

Competitive analysis

Part of defining your business opportunity is determining what your competitive advantage is. To do this effectively, you need to know as much about your competitors as your target customers. 

Every business has some form of competition. If you don’t think you have competitors, then explore what alternatives there are in the market for your product or service. 

For example: In the early years of cars, their main competition was horses. For social media, the early competition was reading books, watching TV, and talking on the phone.

A good competitive analysis fully lays out the competitive landscape and then explains how your business is different. Maybe your products are better made, or cheaper, or your customer service is superior. Maybe your competitive advantage is your location – a wide variety of factors can ultimately give you an advantage.

Dig Deeper: How to write a competitive analysis for your business plan

Marketing and sales plan

The marketing and sales plan covers how you will position your product or service in the market, the marketing channels and messaging you will use, and your sales tactics. 

The best place to start with a marketing plan is with a positioning statement . 

This explains how your business fits into the overall market, and how you will explain the advantages of your product or service to customers. You’ll use the information from your competitive analysis to help you with your positioning. 

For example: You might position your company as the premium, most expensive but the highest quality option in the market. Or your positioning might focus on being locally owned and that shoppers support the local economy by buying your products.

Once you understand your positioning, you’ll bring this together with the information about your target market to create your marketing strategy . 

This is how you plan to communicate your message to potential customers. Depending on who your customers are and how they purchase products like yours, you might use many different strategies, from social media advertising to creating a podcast. Your marketing plan is all about how your customers discover who you are and why they should consider your products and services. 

While your marketing plan is about reaching your customers—your sales plan will describe the actual sales process once a customer has decided that they’re interested in what you have to offer. 

If your business requires salespeople and a long sales process, describe that in this section. If your customers can “self-serve” and just make purchases quickly on your website, describe that process. 

A good sales plan picks up where your marketing plan leaves off. The marketing plan brings customers in the door and the sales plan is how you close the deal.

Together, these specific plans paint a picture of how you will connect with your target audience, and how you will turn them into paying customers.

Dig deeper: What to include in your sales and marketing plan

Business operations

The operations section describes the necessary requirements for your business to run smoothly. It’s where you talk about how your business works and what day-to-day operations look like. 

Depending on how your business is structured, your operations plan may include elements of the business like:

• Supply chain management
• Manufacturing processes
• Equipment and technology
• Distribution

Some businesses distribute their products and reach their customers through large retailers like Amazon.com, Walmart, Target, and grocery store chains. 

These businesses should review how this part of their business works. The plan should discuss the logistics and costs of getting products onto store shelves and any potential hurdles the business may have to overcome.

If your business is much simpler than this, that’s OK. This section of your business plan can be either extremely short or more detailed, depending on the type of business you are building.

For businesses selling services, such as physical therapy or online software, you can use this section to describe the technology you’ll leverage, what goes into your service, and who you will partner with to deliver your services.

Dig Deeper: Learn how to write the operations chapter of your plan

Key milestones and metrics

Although it’s not required to complete your business plan, mapping out key business milestones and the metrics can be incredibly useful for measuring your success.

Good milestones clearly lay out the parameters of the task and set expectations for their execution. You’ll want to include:

• A description of each task
• The proposed due date
• Who is responsible for each task

If you have a budget, you can include projected costs to hit each milestone. You don’t need extensive project planning in this section—just list key milestones you want to hit and when you plan to hit them. This is your overall business roadmap. 

Possible milestones might be:

• Website launch date
• Store or office opening date
• First significant sales
• Break even date
• Business licenses and approvals

You should also discuss the key numbers you will track to determine your success. Some common metrics worth tracking include:

• Conversion rates
• Customer acquisition costs
• Profit per customer
• Repeat purchases

It’s perfectly fine to start with just a few metrics and grow the number you are tracking over time. You also may find that some metrics simply aren’t relevant to your business and can narrow down what you’re tracking.

Dig Deeper: How to use milestones in your business plan

Organization and management team

Investors don’t just look for great ideas—they want to find great teams. Use this chapter to describe your current team and who you need to hire . You should also provide a quick overview of your location and history if you’re already up and running.

Briefly highlight the relevant experiences of each key team member in the company. It’s important to make the case for why yours is the right team to turn an idea into a reality. 

Do they have the right industry experience and background? Have members of the team had entrepreneurial successes before? 

If you still need to hire key team members, that’s OK. Just note those gaps in this section.

Your company overview should also include a summary of your company’s current business structure . The most common business structures include:

• Sole proprietor
• Partnership

Be sure to provide an overview of how the business is owned as well. Does each business partner own an equal portion of the business? How is ownership divided? 

Potential lenders and investors will want to know the structure of the business before they will consider a loan or investment.

Dig Deeper: How to write about your company structure and team

Financial plan

Last, but certainly not least, is your financial plan chapter. 

Entrepreneurs often find this section the most daunting. But, business financials for most startups are less complicated than you think, and a business degree is certainly not required to build a solid financial forecast. 

A typical financial forecast in a business plan includes the following:

• Sales forecast : An estimate of the sales expected over a given period. You’ll break down your forecast into the key revenue streams that you expect to have.
• Expense budget : Your planned spending such as personnel costs , marketing expenses, and taxes.
• Profit & Loss : Brings together your sales and expenses and helps you calculate planned profits.
• Cash Flow : Shows how cash moves into and out of your business. It can predict how much cash you’ll have on hand at any given point in the future.
• Balance Sheet : A list of the assets, liabilities, and equity in your company. In short, it provides an overview of the financial health of your business. 

A strong business plan will include a description of assumptions about the future, and potential risks that could impact the financial plan. Including those will be especially important if you’re writing a business plan to pursue a loan or other investment.

Dig Deeper: How to create financial forecasts and budgets

This is the place for additional data, charts, or other information that supports your plan.

Including an appendix can significantly enhance the credibility of your plan by showing readers that you’ve thoroughly considered the details of your business idea, and are backing your ideas up with solid data.

Just remember that the information in the appendix is meant to be supplementary. Your business plan should stand on its own, even if the reader skips this section.

Dig Deeper : What to include in your business plan appendix

Optional: Business plan cover page

Adding a business plan cover page can make your plan, and by extension your business, seem more professional in the eyes of potential investors, lenders, and partners. It serves as the introduction to your document and provides necessary contact information for stakeholders to reference.

Your cover page should be simple and include:

• Company logo
• Business name
• Value proposition (optional)
• Business plan title
• Completion and/or update date
• Address and contact information
• Confidentiality statement

Just remember, the cover page is optional. If you decide to include it, keep it very simple and only spend a short amount of time putting it together.

Dig Deeper: How to create a business plan cover page

How to use AI to help write your business plan

Generative AI tools such as ChatGPT can speed up the business plan writing process and help you think through concepts like market segmentation and competition. These tools are especially useful for taking ideas that you provide and converting them into polished text for your business plan.

The best way to use AI for your business plan is to leverage it as a collaborator , not a replacement for human creative thinking and ingenuity. 

AI can come up with lots of ideas and act as a brainstorming partner. It’s up to you to filter through those ideas and figure out which ones are realistic enough to resonate with your customers. 

There are pros and cons of using AI to help with your business plan . So, spend some time understanding how it can be most helpful before just outsourcing the job to AI.

Learn more: 10 AI prompts you need to write a business plan

• Writing tips and strategies

To help streamline the business plan writing process, here are a few tips and key questions to answer to make sure you get the most out of your plan and avoid common mistakes .  

Determine why you are writing a business plan

Knowing why you are writing a business plan will determine your approach to your planning project. 

For example: If you are writing a business plan for yourself, or just to use inside your own business , you can probably skip the section about your team and organizational structure. 

If you’re raising money, you’ll want to spend more time explaining why you’re looking to raise the funds and exactly how you will use them.

Regardless of how you intend to use your business plan , think about why you are writing and what you’re trying to get out of the process before you begin.

Keep things concise

Probably the most important tip is to keep your business plan short and simple. There are no prizes for long business plans . The longer your plan is, the less likely people are to read it. 

So focus on trimming things down to the essentials your readers need to know. Skip the extended, wordy descriptions and instead focus on creating a plan that is easy to read —using bullets and short sentences whenever possible.

Have someone review your business plan

Writing a business plan in a vacuum is never a good idea. Sometimes it’s helpful to zoom out and check if your plan makes sense to someone else. You also want to make sure that it’s easy to read and understand.

Don’t wait until your plan is “done” to get a second look. Start sharing your plan early, and find out from readers what questions your plan leaves unanswered. This early review cycle will help you spot shortcomings in your plan and address them quickly, rather than finding out about them right before you present your plan to a lender or investor.

If you need a more detailed review, you may want to explore hiring a professional plan writer to thoroughly examine it.

Use a free business plan template and business plan examples to get started

Knowing what information to include in a business plan is sometimes not quite enough. If you’re struggling to get started or need additional guidance, it may be worth using a business plan template. 

There are plenty of great options available (we’ve rounded up our 8 favorites to streamline your search).

But, if you’re looking for a free downloadable business plan template , you can get one right now; download the template used by more than 1 million businesses. 

Or, if you just want to see what a completed business plan looks like, check out our library of over 550 free business plan examples . 

We even have a growing list of industry business planning guides with tips for what to focus on depending on your business type.

Common pitfalls and how to avoid them

It’s easy to make mistakes when you’re writing your business plan. Some entrepreneurs get sucked into the writing and research process, and don’t focus enough on actually getting their business started. 

Here are a few common mistakes and how to avoid them:

Not talking to your customers : This is one of the most common mistakes. It’s easy to assume that your product or service is something that people want. Before you invest too much in your business and too much in the planning process, make sure you talk to your prospective customers and have a good understanding of their needs.

• Overly optimistic sales and profit forecasts: By nature, entrepreneurs are optimistic about the future. But it’s good to temper that optimism a little when you’re planning, and make sure your forecasts are grounded in reality. 
• Spending too much time planning: Yes, planning is crucial. But you also need to get out and talk to customers, build prototypes of your product and figure out if there’s a market for your idea. Make sure to balance planning with building.
• Not revising the plan: Planning is useful, but nothing ever goes exactly as planned. As you learn more about what’s working and what’s not—revise your plan, your budgets, and your revenue forecast. Doing so will provide a more realistic picture of where your business is going, and what your financial needs will be moving forward.
• Not using the plan to manage your business: A good business plan is a management tool. Don’t just write it and put it on the shelf to collect dust – use it to track your progress and help you reach your goals.
• Presenting your business plan

The planning process forces you to think through every aspect of your business and answer questions that you may not have thought of. That’s the real benefit of writing a business plan – the knowledge you gain about your business that you may not have been able to discover otherwise.

With all of this knowledge, you’re well prepared to convert your business plan into a pitch presentation to present your ideas. 

A pitch presentation is a summary of your plan, just hitting the highlights and key points. It’s the best way to present your business plan to investors and team members.

Dig Deeper: Learn what key slides should be included in your pitch deck

Use your business plan to manage your business

One of the biggest benefits of planning is that it gives you a tool to manage your business better. With a revenue forecast, expense budget, and projected cash flow, you know your targets and where you are headed.

And yet, nothing ever goes exactly as planned – it’s the nature of business.

That’s where using your plan as a management tool comes in. The key to leveraging it for your business is to review it periodically and compare your forecasts and projections to your actual results.

Start by setting up a regular time to review the plan – a monthly review is a good starting point. During this review, answer questions like:

• Did you meet your sales goals?
• Is spending following your budget?
• Has anything gone differently than what you expected?

Now that you see whether you’re meeting your goals or are off track, you can make adjustments and set new targets. 

Maybe you’re exceeding your sales goals and should set new, more aggressive goals. In that case, maybe you should also explore more spending or hiring more employees. 

Or maybe expenses are rising faster than you projected. If that’s the case, you would need to look at where you can cut costs.

A plan, and a method for comparing your plan to your actual results , is the tool you need to steer your business toward success.

Learn More: How to run a regular plan review

Free business plan templates and examples

Kickstart your business plan writing with one of our free business plan templates or recommended tools.

Free business plan template

Download a free SBA-approved business plan template built for small businesses and startups.

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Download a free one-page plan template to write a useful business plan in as little as 30-minutes.

Sample business plan library

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How to write a business plan FAQ

What is a business plan?

A document that describes your business , the products and services you sell, and the customers that you sell to. It explains your business strategy, how you’re going to build and grow your business, what your marketing strategy is, and who your competitors are.

What are the benefits of a business plan?

A business plan helps you understand where you want to go with your business and what it will take to get there. It reduces your overall risk, helps you uncover your business’s potential, attracts investors, and identifies areas for growth.

Having a business plan ultimately makes you more confident as a business owner and more likely to succeed for a longer period of time.

What are the 7 steps of a business plan?

The seven steps to writing a business plan include:

• Write a brief executive summary
• Describe your products and services.
• Conduct market research and compile data into a cohesive market analysis.
• Describe your marketing and sales strategy.
• Outline your organizational structure and management team.
• Develop financial projections for sales, revenue, and cash flow.
• Add any additional documents to your appendix.

What are the 5 most common business plan mistakes?

There are plenty of mistakes that can be made when writing a business plan. However, these are the 5 most common that you should do your best to avoid:

• 1. Not taking the planning process seriously.
• Having unrealistic financial projections or incomplete financial information.
• Inconsistent information or simple mistakes.
• Failing to establish a sound business model.
• Not having a defined purpose for your business plan.

What questions should be answered in a business plan?

Writing a business plan is all about asking yourself questions about your business and being able to answer them through the planning process. You’ll likely be asking dozens and dozens of questions for each section of your plan.

However, these are the key questions you should ask and answer with your business plan:

• How will your business make money?
• Is there a need for your product or service?
• Who are your customers?
• How are you different from the competition?
• How will you reach your customers?
• How will you measure success?

How long should a business plan be?

The length of your business plan fully depends on what you intend to do with it. From the SBA and traditional lender point of view, a business plan needs to be whatever length necessary to fully explain your business. This means that you prove the viability of your business, show that you understand the market, and have a detailed strategy in place.

If you intend to use your business plan for internal management purposes, you don’t necessarily need a full 25-50 page business plan. Instead, you can start with a one-page plan to get all of the necessary information in place.

What are the different types of business plans?

While all business plans cover similar categories, the style and function fully depend on how you intend to use your plan. Here are a few common business plan types worth considering.

Traditional business plan: The tried-and-true traditional business plan is a formal document meant to be used when applying for funding or pitching to investors. This type of business plan follows the outline above and can be anywhere from 10-50 pages depending on the amount of detail included, the complexity of your business, and what you include in your appendix.

Business model canvas: The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea.

One-page business plan: This format is a simplified version of the traditional plan that focuses on the core aspects of your business. You’ll typically stick with bullet points and single sentences. It’s most useful for those exploring ideas, needing to validate their business model, or who need an internal plan to help them run and manage their business.

Lean Plan: The Lean Plan is less of a specific document type and more of a methodology. It takes the simplicity and styling of the one-page business plan and turns it into a process for you to continuously plan, test, review, refine, and take action based on performance. It’s faster, keeps your plan concise, and ensures that your plan is always up-to-date.

What’s the difference between a business plan and a strategic plan?

A business plan covers the “who” and “what” of your business. It explains what your business is doing right now and how it functions. The strategic plan explores long-term goals and explains “how” the business will get there. It encourages you to look more intently toward the future and how you will achieve your vision.

However, when approached correctly, your business plan can actually function as a strategic plan as well. If kept lean, you can define your business, outline strategic steps, and track ongoing operations all with a single plan.

Noah is the COO at Palo Alto Software, makers of the online business plan app LivePlan. He started his career at Yahoo! and then helped start the user review site Epinions.com. From there he started a software distribution business in the UK before coming to Palo Alto Software to run the marketing and product teams.

Table of Contents

• Use AI to help write your plan
• Common planning mistakes
• Manage with your business plan
• Templates and examples

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Netflix ends its cheapest ad-free subscription

Netflix announced it will no longer offer the basic plan, its cheapest ad-free subscription tier, for U.S. and French users. The plan had already been phased out in Canada and the U.K. Justin Sullivan/Getty Images hide caption

Netflix is removing its cheapest ad-free plan for subscribers in the U.S. and France.

The change was announced Thursday as part of the streaming giant's second-quarter earnings report.

The basic plan was $11.99 per month, and had already been phased out for subscribers in Canada and the U.K. The company stopped allowing new sign-ups for the basic plan in July 2023, but existing subscribers were allowed to keep the plan until now.

Basic plan subscribers can switch to the ad-free Standard plan, which is $15.49 per month, or downgrade to the ad-supported plan that is $6.99 per month, which was launched in November 2022 . There is also a premium plan for $22.99 per month.

Netflix has officially begun its plan to make users pay extra for password sharing

The basic plan was the only tier that didn’t allow multiple users to stream simultaneously.

When asked about the results of phasing out the basic plan in Canada and the U.K., Greg Peters, co-CEO of Netflix, said that the Standard with ads plan has seen success since its launch.

“Essentially, we're providing them a better experience, two streams versus one. We've got higher definition. We got downloads. And, of course, all at a lower price, $6.99 in the United States. We think that represents a tremendous entertainment value. And it includes ads,” Peters said. “And for members who don't want that ads experience, they, of course, can choose our ads-free standard or premium plans as well.”

Netflix reported a record 277.65 million subscribers globally across all of its tier options in the earnings report. After a crackdown on password sharing , the company has seen a surge in new subscribers.