How to List Problem-Solving Skills on a Resume [List Included]

Background Image

Problem-solving skills are more in-demand than ever. 

Employers love candidates with problem-solving skills because, in 99% of cases, they guarantee you're also logical, creative, clear-headed, and a great decision-maker. 

But claiming you have organizational skills on your resume is not enough. 

To impress recruiters, you've got to prove that you possess them. 

This includes understanding which problem-solving skills you possess and adding them to your resume (the right way), among other things.

This is where this article comes in! We put together everything you need to know about problem-solving skills, including: 

  • 8 Essential Problem-Solving Skills for Your Resume

How to Add Problem-Solving Skills to Your Resume

  • Why Are Problem-Solving Skills Important
  • 6 Problem-Solving Steps

Let's dive right in! 

8 Problem-Solving Skills for Your Resume

Research shows that problem-solving skills consist of several facets : 

  • Identifying and analyzing a problem
  • Taking effective actions
  • Understanding the effect of the decisions
  • Coming up with creative and novel solutions
  • Transferring knowledge from one situation to another
  • Thinking abstractly about problems

As such, there is no single problem-solving skill. Problem-solving includes a set of skills, all of which are equally important in helping your personal and professional life. 

Below, we’ll cover the eight most important problem-solving skills that you can also list on your resume to impress recruiters: 

#1. Research skills

To properly identify and understand a problem, you need excellent research skills. 

Research skills involve being able to gather information from the right sources, reviewing that information in detail to extract the data you need, analyzing the data according to the context, and being able to apply the data to your situation. 

#2. Analytical skills

Analytical skills are required throughout the entire process of solving a problem. 

In a nutshell, analytical skills refer to being able to analyze a situation in depth and from different perspectives . Specifically, you need analytical skills to achieve all of the following while solving a problem:

  • Detect patterns
  • Interpret data
  • Analyze new information
  • Reach conclusions based on several factors

#3. Creativity

Being creative means being able to think outside of the box and look at situations and problems inventively. 

For most people, creativity is mainly associated with creative industries such as arts and crafts, architecture, design, etc. 

In reality, however, creativity is an essential success factor for every job and the data is here to support that. According to this Adobe study , problem-solving (51%) and creativity (47%) have gained the most value in driving salary increases in the last five years. 

When it comes to the process of solving a problem, creativity can help you consider more perspectives, think abstractly about problems, and come up with novel solutions that others haven’t thought of before.

#4. Critical thinking skills

Being able to think critically means that you’re good at rationalizing, understanding the connections between ideas or situations, and logically analyzing any given situation. 

As such, strong critical thinking skills can help you see beyond what’s at face value, make more informed decisions, and anticipate the outcomes of said decisions. 

People who have critical thinking skills share traits such as open-mindedness , cognitive flexibility , skepticism , clarity , and precision . 

#5. Decision-making skills

Before coming up with a single action plan to solve a problem, you’ll need to first brainstorm several possible solutions. 

After that, you need good decision-making skills to choose the best possible solution. Without decision-making skills, you risk prolonging finding a proper solution or aggravating a problem even more. 

#6. Communication skills

With strong communication skills , you’re able to successfully explain the problem to others and propose your solutions. In turn, you can be sure that everyone’s on the same page and that you’re carrying out the action plan accordingly. 

Some communication skills required for problem-solving include: 

  • Active listening
  • Written and verbal communication
  • Giving and receiving feedback

#7. Collaboration

Problem-solving is rarely a process you carry out alone. More often than not, you need to consult relevant stakeholders, give and receive feedback, and work with a team towards a common goal (i.e. solving the problem).

Well, collaboration entails exactly that - working well with others, cooperatively addressing problems, and putting a group’s goal ahead of personal goals. 

Some important collaboration skills that help with problem-solving include: 

  • Conflict resolution
  • Emotional intelligence 

#8. Attention to Detail 

Have you ever heard of the expression “the devil’s in the details?”

It means that something may seem simple on the surface, but in fact, the details make it complicated and are likely to cause problems.

Well, if you’re someone who shows great attention to detail, you’re not likely to let details keep you from solving a problem effectively. 

Not to mention, being able to spot and understand even the smallest details that make up a problem means you’ll be able to grasp the issue in its entire complexity and come up with even more inventive and workable solutions. 

Now that we covered the most important problem-solving skills, we’ll show you how to add them to your resume so that you can stand out from other candidates. 

Let us walk you through the process, step-by-step: 

#1. Mention Your Problem-Solving Skills on Your Resume Summary

The resume summary is a three or four-sentence paragraph positioned at the top of your resume that includes: 

  • Your profession and years of experience 
  • Your top skills (i.e. hard skills or soft skills)
  • One or two noteworthy achievements 


The goal of the resume summary is to catch the hiring manager’s attention, show them you’re a relevant candidate and get them to go through the rest of your resume in detail. 

As such, it’s your first chance to highlight your problem-solving skills effectively. You can either do that by mentioning them among your top skills or by mentioning an achievement that proves you possess a given skill.

In the best-case scenario, you can even do both. 

Here is an example of how you can include problem-solving skills in your resume summary: 

  • Behavioral psychologist with 7+ years of experience in the field. Great research, analytical, and communication skills. Over the last eight years, I’ve worked closely with more than 100 patients with different behavioral disorders, helping them improve their personal and professional lives through different treatment methods. 

#2. Add the RIGHT Problem-Solving Skills Under Your Soft Skills

Secondly, you should list your problem-solving skills under your resume’s soft skills section . 

The listing part is pretty easy - simply create a section titled Skills and write down your problem-solving skills.

There is, however, one caveat: 

You don’t want to overkill your skills section by listing every problem-solving skill we covered in this article.

Not only will the hiring manager have trouble believing you possess each and every skill, but there’s also a high chance you don’t even need all those skills to begin with. 

To make your skills section as relevant as possile, do the following: 

  • Check the job description. The job description can show you exactly what skills you need for the job. If you’re applying for, say, a software engineering position, you’ll probably be required to have the following problem-solving skills: analytical skills, creativity, attention to detail, and cognitive flexibility. 
  • Identify the skills you possess. Think about which skills you can back up with actual experience from your previous jobs. Only list problem-solving skills that you actually possess and that you can prove you possess on your resume. 
  • Add those skills under your soft skills. Then, add the problem-solving skills that you have and that are required in the job under your resume’s “Soft Skills” section. 

#3. Prove Your Problem-Solving Skills In Your Work Experience Section

Finally, you should use the work experience section to prove that you’ve got the problem-solving skills you’ve mentioned throughout your resume. 

Anyone can just claim that they’ve got problem-solving skills on their resume - not everyone can back them up with experience.

Here’s what you can do to convey that you possess problem-solving skills and also make your work experience section as impactful as possible: 

  • Tailor your work experience to the job. Only add past jobs that are relevant to the position you are applying for now. If you’re applying for, say, a software engineering position, the hiring manager will be interested in your previous jobs in the field, but probably not too interested in the time you worked as a server at a restaurant. 
  • Focus on your achievements instead of your responsibilities. More often than not, hiring managers know exactly what your responsibilities consisted of in previous jobs. What they want to know is how you made a positive impact with your achievements. 
  • Make your achievements quantifiable. Speaking of achievements, you want to make them as quantifiable as possible. After all “treated ten patients in the course of a year using positive reinforcement” sounds much better than “treated ten patients.”
  • Use the Laszlo Bock formula . If you’re having trouble phrasing your achievements, the following formula will probably be of help: “Accomplished X as measured by Y doing X.” 
  • Leverage action verbs and keywords. There are hundreds of words and verbs you can use instead of “did,” “accomplished,” etc. The more descriptive you are of your achievements, the more impressive they can sound.

And here’s an example of a project manager describing their problem-solving skills in their work experience section:

  • Fixed company communication issues by implementing a new project management solution. 
  • Improved team productivity by implementing time-tracking software and doing daily stand-up calls.
  • Managed to meet all client deliverable deadlines in 2022.

Why Are Problem-Solving Skills Important?

Are you wondering what exactly is it that makes problem-solving skills so important? 

After all, there are hundreds of soft skills out there that you can master, improve, or learn how to add to your resume. So it’s normal to wonder “why should I focus on problem-solving?” 

Here is why problem-solving skills matter:

  • They can improve your employability. Problem-solving skills are among the most important skills to employers across a range of occupations. In short, employers are always looking for proactive thinkers who can address professional challenges.
  • They can help you grow in your career more easily. You’ll be more likely to get promoted if you can come up with creative solutions to the different problems that you’ll face throughout your career.
  • They can become an essential part of your personal brand . Your current employer, coworkers, and future employers alike will see you as someone creative, reliable, and helpful.
  • They are related to a range of other valuable skills. When you prove you’re a problem solver, you’re effectively saying you’re attentive to detail, logical, creative, analytical, curious, and other things employers are looking for in their employees.

10 Jobs That Require Problem-Solving Skills

As we’ve already mentioned, problem-solving skills come in handy for practically every job. 

Whether you’re a teacher who needs to solve a dispute between peers in your class or a customer representative who needs to help a client, knowing how to go about solving issues is definitely an asset. 

That said, some jobs are all about solving problems. In such cases, problem-solving skills are not just a nice addition to have on your resume - they’re crucial to getting hired. 

Here are the top 10 jobs requiring problem-solving skills in 2024: 

  • Software engineer
  • Air-traffic controller
  • Police officer
  • Social worker
  • Psychologist
  • UX designer

35 Action Verbs You Can Use to Highlight Your Problem-Solving Skills

The language you use to describe your problem-solving skills matters.  

Sure, you can use “ solved” to describe how you dealt with a problem throughout your entire resume and risk coming off as repetitive and unimaginative. 

Or , you can use any of the following action verbs and keywords and make your problem-solving skills pop out in the eyes of recruiters: 

  • Calculate  
  • Critically think 
  • Draw conclusions
  • Experiment 
  • Listen/Listen actively 

The Problem-Solving Process in 6 Steps

Problem-solving is a methodical process. It consists of certain steps that you always need to take if you want to find a good solution. 

The more you understand and practice this process, the better you can get at solving problems. 

Below, we cover the six main steps of problem-solving in detail:

#1. Identify the problem 

The first step to solving a problem is identifying exactly what’s causing it. 

After all, if you’re not focusing on the real underlying issue, you might come up with solutions that don’t fit the problem itself. 

Say, for example, that you’re a teacher that’s facing poor class performance. Identifying whether the problem comes from the students’ not studying enough or from your own teaching methods can make a big difference in the solutions you come up with. 

It typically happens that the faster you find the root cause of the problem, the easier it is to find a proper solution. 

#2. Understand the problem

Once you identify the problem, you’ve got to understand it completely. Here are some questions you can ask to make sure you properly understand a problem: 

  • What is the scale of the problem? 
  • What are its short and long-term effects? 
  • Have you faced something like this before?
  • Can the problem be solved by dividing it into smaller parts?

The better you understand the problem in its complexity, the more likely you are to come up with effective solutions. 

#3. Research the systems that make up the problem 

In many cases, solving a problem will be a complex undertaking. See, complex problems are often the result of several different underlying systems that you need to understand to find a dynamic solution. 

Let’s take the teacher example from above. 

If a certain student is not doing too well and keeps getting poor grades, you might be tempted to go the easy route and simply chastise them and tell them to study more.

This, in a lot of cases, might simply not work because you’re not addressing the root cause of the problem.

The student might, for example, be burned out , unmotivated by the curriculum, or simply struggling with specific topics.

A problem-solving solution that’s more likely to work would be to talk to the student (or their parents), try to understand the reason for their poor grades, and address the root cause behind the problem itself.

#4. Visualize the problem 

This may not apply to all situations, but it can definitely come in handy for most. 

Drawing a diagram to visualize the situation or your solution to the problem can help you grasp its complexity better - especially if the problem is multi-faceted. Anything from PowerPoint to a piece of white paper can be a good tool to visualize your problem, highlight the problem area, and tackle it more effectively.

#5. Brainstorm solutions 

After you’ve done all the above, it’s time to start thinking about solutions. 

This is another step of the problem-solving process that’s based on collaboration and effective communication. In the brainstorming phase, you should sit with team members or relevant stakeholders and come up with as many creative ideas and solutions as possible. 

This is not where you come up with your most refined, well-thought-out ideas. Instead, it’s where you discuss freely and combine diverse knowledge and analysis of the problem to come up with diverse solutions. 

Brainstorming is an essential part of problem-solving that can help you break out of boring or predictable ideas and thinking patterns. 

#6. Choose the best answer(s)

This is where decision-making skills come in. With a list of different potential solutions, you can narrow down your options to finally choose the best one. 

To reach a solution more easily, take the following into consideration:

  • Your company’s/organization’s objectives
  • The budget and the timeframe at your disposal
  • The success outcomes
  • Potential risks linked to the solution 

Finally, discuss your solutions with relevant stakeholders and team members to gather all the possible feedback that can help you make the best possible decision. 

And remember - once you’ve chosen the best possible solution to a problem, your work is far from over. Being a problem solver also includes the following: 

  • Develop and implement an action plan
  • Monitor the progress of your plan 
  • Make necessary adjustments during the process
  • Evaluate the outcomes of your solution 

Problem-Solving Skills Resume Example


Want a resume that makes your problem-solving skills pop like the above example? 

Use one of our tried-and-tested resume templates . 

They’re free, modern, and created in collaboration with some of the best HR professionals from around the globe!

Key Takeaways 

And that's a wrap on problem-solving skills. By now, you should know everything there is to know on the topic. 

Before you go, here are the main points we covered in this article: 

  • Problem-solving skills are a set of soft skills that help you solve problems effectively. They involve critical thinking, analytical skills, creativity, communication skills, and attention to detail. 
  • Problem-solving skills can improve your employability, work performance, and personal brand. 
  • Add your problem-solving skills to your resume summary, under the soft skills section, and in your work history section. 
  • When you’re creating your work history section, make sure to tailor it to the job, focus on your achievements and make them quantifiable, and use action verbs and keywords from the job description. 
  • To get better at solving problems, follow these steps: identify and understand the problem, research the systems that make up the problem, visualize the problem, brainstorm, and choose the best possible solution. 
  • Once that’s done, create an action plan and make sure to monitor its progress as you’re implementing it. 

cookies image

To provide a safer experience, the best content and great communication, we use cookies. Learn how we use them for non-authenticated users.

Protect your data

This site uses cookies and related technologies for site operation, and analytics as described in our Privacy Policy . You may choose to consent to our use of these technologies, reject non-essential technologies, or further manage your preferences.

  • Resume and Cover Letter
  • 7 Best Problem-Solving Skills...

7 Best Problem-Solving Skills for Your Resume + Examples

11 min read · Updated on April 17, 2024

Ken Chase

If you're a strong problem solver, your resume needs to prove it!

Imagine this scenario: a supplier delivers the wrong piece of equipment, your deadline is tomorrow, and your logistics person is out sick. What would you do if you were the one who had to respond?

All businesses encounter problems at one time or another. That's why companies need high-quality employees on hand who can solve problems like shifting deadlines, equipment failure, and changing client needs. Those problem-solving skills can mean the difference between success and failure. 

That's why today's employers are actively seeking candidates who possess these critical problem-solving skills. 

But what are problem-solving skills? 

How do you identify which ones you might have or which ones a hiring manager might be looking for? 

Most importantly, how can you present problem-solving on your resume to land that interview?

In this post, we'll help you learn to identify, define, and present problem-solving skills in your resume.

What are problem-solving skills?

Put simply, problem-solving skills help you overcome challenges and obstacles. They enable you to identify the core issue, propose solutions, choose the best option, and implement it.

When employers talk about problem-solving skills, they're usually referring to the ability to deal with challenging, complex, or unexpected situations. While they enable someone to assess and solve problems calmly, these skills can also be useful for relationship building and routine decision-making.

Why do companies need employees with problem-solving skills?

All companies experience challenges that can impact their operations and effectiveness. Those businesses will always need people to help them to find solutions to their problems. In fact, according to the National Association of Colleges and Employers' Job Outlook, 86% of employers look for problem-solving skills on student resumes.

Employers like to see good problem-solving skills because it also shows them you have a range of other talents, like logic, creativity, resilience, imagination, and lateral thinking.

Looking for problem-solving skills in a job description

Sometimes, a job description will plainly state the problem-solving skills that the job requires. More often, however, problem-solving is one of those skill sets that don't necessarily appear in the “requirements” section of a job post. Employers simply expect candidates to demonstrate an analytical mind. So, instead, they will describe those desired skills using other phrases.

In those instances, you can look for keywords to identify the skills the employer is seeking. When you find any relevant keywords in the job description, you'll be able to tell what skills you should highlight in the resume you send in.

How to include problem-solving skills on a resume

It should be easy to highlight these skills during an interview, where you can describe a specific problem and paint a picture of how you successfully solved it. But it's also easy to find ways to illustrate your problem-solving on your resume.

Problem-solving skills sound like they're self-explanatory, but they can be difficult to describe without good storytelling. Unlike conceptual skills like abstract thinking and ideation, problem-solving skills are all about developing and implementing an action plan. That's why the best strategy to demonstrate your problem-solving skills is to tell a story: find specific examples of challenging scenarios and explain the plan you implemented and the results you achieved. 

Related post : How to Create an Effective STAR Method Resume (With Examples)

Many resumes will use terms like “critical thinker” or “problem-solver.” Instead, get specific by showing how you've used a skill in a way that has solved a problem at work. 

Give examples of scenarios where those skills lead to a solution

Describe a specific process you employed

List major accomplishments enabled by your solution

Add specific training related to problem-solving skills

Use various keywords to avoid repeating “problem-solving”

Let's look at 4 places on a resume where you can describe your problem-solving skills. 

Where to include problem-solving skills on your resume

The summary.

The summary is a great place to present a core skill that has benefitted you and your employers. If you've been responsible for finding out-of-the-box solutions to unexpected problems or been a team leader known for adjusting to personnel or process challenges, this is the place to introduce those talents.

Solutions-driven sales specialist with 10 years of experience managing sales teams, analyzing markets, expanding market reach, and solving logistics issues. Extensive experience with rolling out new products and reinventing campaigns. Transformed market by 40% despite a period of intense market fluctuation.

In the work experience section

The work experience section is the ideal place to list problem-solving skills that have contributed to proven solutions. When detailing past job roles, you can use details like percentages, dollar amounts, and specific scenarios to show how your ability to analyze issues, find options, and communicate action plans has solved problems. 

Mention a time when you took the initiative to troubleshoot key areas

Explain your habit of collecting new data regularly

Give examples of instances when you assumed a leadership role in process optimization

Look at the following resume example. It shows how this candidate's ability to design solutions, optimize testing processes, and adjust the process to the client helped to optimize process efficiency and save the client money. 

In addition, the candidate highlights his communication skills by showing that he can collaborate with clients to adapt processes to their needs. 

Solar Engineer, Acme Corp, 2010 - 2020

Developed solution designs in collaboration with Software Architects that improved process efficiency by 150% and reduced costs by $300K

Supported testing on 3 large-scale projects to refine solutions and ensure they were fit for purpose and matched the customer's needs, resulting in $1M savings for the client

The skills section

If problem-solving skills are needed for a particular role, the hiring manager will be looking for them in the skills section. The key, however, is to only list skills that specifically relate to the job posting. 

Remember, it's crucial to tailor each resume to a specific job advertisement, including the skills section. This is obviously easier if the job post explicitly lists desired skills. If it doesn't, look for keywords in the bullet points of the requirements part of the job description to find specific problem-solving skills to include in your resume.

Is it a management position looking for a “proven leader?” Communication skills are a must-have talent.

Is it a logistics position that requires experience with scaling? Then, troubleshooting and negotiation skills will be paramount.

There are both soft skills and hard skills that can be defined as problem-solving skills. “Test development” can be trained, but “troubleshooting” improves with experience. When considering which skills you possess, look at both categories.

Data analysis / Process analysis / Project design / Solution design / Test development / Benchmark development / Troubleshooting / Collaboration

A notable achievements section

A notable achievements section isn't always necessary, but some resumes can benefit from including one. If, for example, you're using a functional resume format for a career change resume or you're a senior executive looking to emphasize career highlights, an accomplishments section can really highlight those skills in action. 

If you're using this section to focus on your problem-solving skills, describe accomplishments with demonstrable results.


  • Re-designed and upgraded front-end on 20+ sites with jQuery, AJAX, and Handlebars.js
  • Oversaw process improvements, which reduced expenses by $225,000 per quarter
  • Restructured the supply chain team following vendor flow issues

Related post : Seven Key Resume Sections and How to Organize Them

7 Important problem-solving skills for your resume

Problem-solving skills can range from detail-oriented diagnostics to team leadership. Here's a list of skills involved in various stages of the problem-solving process. When crafting your resume, look to these examples to see what problem-solving skills you might have.

1. Research

Research skills are an essential component of the problem-solving skill set, enabling you to identify and understand the root cause of an issue. Research involves gathering data and information, consulting with more experienced colleagues, acquiring knowledge online or from external sources, and collating newfound data for dissemination. This skill is about the ability to find and use the right resources, extract the data you need, and brainstorm with the right group of people. This means:

Studying specific cases without generalizing

Aiming at variables that make the desired differences

Reporting findings in understandable terms

2. Analysis

The first step in finding a solution is an effective analysis of the problem.  To solve a problem, you must be able to analyze it from every angle. Your analytical skills will also help you identify and propose solutions that can resolve the problem.

Analytical skills allow you to assess data and processes to find solutions to a company's challenges. These include:


Data analysis

Interpretation of data and metrics

Deductive reasoning

Inductive reasoning 


3. Critical-thinking

Critical thinking is the ability to process details with a particular flow and draw connections between concepts and facts. In other words, it's “thinking about thinking” – or finding and fixing flaws in the way we think.

The ability to think critically is the foundation of problem solving. Unless you can see the big picture, you won't be able to identify the pros and cons of different action plans. 

Critical thinking includes:



4. Decision making

Decision-making is the ability to choose solutions to problems. Simply stated, it's taking the relevant collected data, considering multiple viewpoints, and making an informed choice.

Once the choices are narrowed down, you'll need to pull the trigger – knowing you'll be held accountable for the decision. At times, you may need to make these decisions quickly, even if the wrong decision might make the problem worse. The ability to make proper use of your research and analysis to select the best action plan is a valuable skill. Components of this skill include:

Emotional Intelligence


5. Creativity

Sometimes, the best solution is only found by thinking outside the box. That demands creativity. 

Creativity is the ability to approach a task or a challenge in a different way. In other words, it's possessing the imagination to generate new ideas and find interesting approaches and unique perspectives. Creativity is often described as

Divergent thinking

Inspirational thinking

Outside-the-box thinking

Experimental thinking

6. Communication

Strong communication skills are vital during all phases of problem solving:

While identifying and analyzing the problem, you'll need to know how to communicate the core issues to others.

When researching the background of the issue, you'll need to know what communication channels are appropriate when seeking guidance.

When brainstorming possible solutions, you will need to know how to guide a team through positive and effective discussions.

Then, once you find a solution, communicating the action plan with clarity and precision is key to avoiding confusion and achieving proper implementation. 

No problem would ever be solved without good communication skills at work. 

Communication skills, however, include a much broader array of abilities beyond just speaking clearly. They also encompass listening in ways that make your colleagues feel heard, body language that puts your audience at ease, and vocal pitch adjustments to make your point land better. Here are a few common communication skills:

Active listening

Giving constructive feedback

Presentation / visual communication

Nonverbal communication

Written communication

Oral communication

Voice modulation

Rapport building 

7. Collaboration

In the business world, most problems are solved by teams of dedicated personnel, working in collaboration with one another. When highlighting this skill, you need to show how you've worked effectively as part of a team to generate and implement solutions.

Collaboration, by definition, means working with one or more individuals to complete a task. In the workplace, collaboration can be brainstorming ideas, delegating tasks to individual strengths, layering pieces of a process, or bringing together the team to understand the bigger picture.

When people work together, they're more effective at problem solving than when attempting to go it alone. Successful collaboration with your coworkers also increases their motivation and engagement at work, making them feel like they're an important part of the team. 

Collaboration includes:

Long-term thinking


Positive debate

Emotional intelligence

The bottom line

In an increasingly complex business environment, the ability to solve problems is more important than ever before. As a result, including these high-value problem-solving skills on your resume can help to ensure that employers recognize your full value proposition as a prospective new hire. That, in turn, can help to separate you from your competition and increase your odds of landing an interview and job offer.

If you want to make sure that the problem-solving skills in your resume are making the right impression on employers, take a few moments to get your free resume review from our team of experts today!

Related reading:

9 Soft Skills Employers Are Looking for in 2022

11 Steps to Writing the Perfect Resume

Standout Skills for a Resume: How to Make your Resume Great  

Related Articles:

Guide to Writing a Great Resume with No Work Experience

Higher Order Thinking Explained

How to Describe Organizational Skills When Applying for a Job

See how your resume stacks up.

Career Advice Newsletter

Our experts gather the best career & resume tips weekly. Delivered weekly, always free.

Thanks! Career advice is on its way.

Share this article:

Let's stay in touch.

Subscribe today to get job tips and career advice that will come in handy.

Your information is secure. Please read our privacy policy for more information.

resume examples problem solving skills

Explore your training options in 10 minutes Get Started

  • Graduate Stories
  • Partner Spotlights
  • Bootcamp Prep
  • Bootcamp Admissions
  • University Bootcamps
  • Coding Tools
  • Software Engineering
  • Web Development
  • Data Science
  • Tech Guides
  • Tech Resources
  • Career Advice
  • Online Learning
  • Internships
  • Apprenticeships
  • Tech Salaries
  • Associate Degree
  • Bachelor's Degree
  • Master's Degree
  • University Admissions
  • Best Schools
  • Certifications
  • Bootcamp Financing
  • Higher Ed Financing
  • Scholarships
  • Financial Aid
  • Best Coding Bootcamps
  • Best Online Bootcamps
  • Best Web Design Bootcamps
  • Best Data Science Bootcamps
  • Best Technology Sales Bootcamps
  • Best Data Analytics Bootcamps
  • Best Cybersecurity Bootcamps
  • Best Digital Marketing Bootcamps
  • Los Angeles
  • San Francisco
  • Browse All Locations
  • Digital Marketing
  • Machine Learning
  • See All Subjects
  • Bootcamps 101
  • Full-Stack Development
  • Career Changes
  • View all Career Discussions
  • Mobile App Development
  • Cybersecurity
  • Product Management
  • UX/UI Design
  • What is a Coding Bootcamp?
  • Are Coding Bootcamps Worth It?
  • How to Choose a Coding Bootcamp
  • Best Online Coding Bootcamps and Courses
  • Best Free Bootcamps and Coding Training
  • Coding Bootcamp vs. Community College
  • Coding Bootcamp vs. Self-Learning
  • Bootcamps vs. Certifications: Compared
  • What Is a Coding Bootcamp Job Guarantee?
  • How to Pay for Coding Bootcamp
  • Ultimate Guide to Coding Bootcamp Loans
  • Best Coding Bootcamp Scholarships and Grants
  • Education Stipends for Coding Bootcamps
  • Get Your Coding Bootcamp Sponsored by Your Employer
  • GI Bill and Coding Bootcamps
  • Tech Intevriews
  • Our Enterprise Solution
  • Connect With Us
  • Publication
  • Reskill America
  • Partner With Us

Career Karma

  • Resource Center
  • Bachelor’s Degree
  • Master’s Degree

What Are Problem-Solving Skills, and How Do I Put Them on My Resume?

No matter what career you pursue, a problem-solving resume will always be valued by an employer. Companies want to hire people who can think creatively, break down problems into smaller parts, and come up with an effective solution to these problems.

As a result, knowing how to list problem-solving skills on your resume can be beneficial in your career search. It will help set you apart from all the other candidates out there and show off some of your soft skills to an employer. Other than problem-solving, these key skills include critical thinking, communication skills, decision-making skills, and interpersonal skills.

Find your bootcamp match

In this guide, we examine what problem-solving skills are, why they are valued by employers, and how you can list them on your resume. It is important to note that, while strong problem-solving skills will help you find employment in any field, you may also require certain technical skills. For example, if you want to work in the tech industry, free coding bootcamps are an ideal way to quickly learn both problem-solving abilities and technical skills. 

What Are Problem-Solving Skills?

Problem-solving skills are the traits that allow you to identify problems and solve them efficiently and effectively. Problem-solving skills fall under the category of soft skills along with communication skills, critical thinking, interpersonal skills, and adaptability, to name a few. 

Every day we encounter problems, whether at work or at home. For example, we may have to figure out how to travel to work if our regular commute is closed. Or we may have to identify ways to free up time on our schedule so that we can meet a deadline that we thought was tomorrow. Problem-solving abilities will help you find viable solutions for these challenges.

To be a good problem solver, you need to have a wide range of skills and a strong work ethic. You need to be good at analyzing problems. You also need to be capable of coming up with creative solutions and doing so with business constraints like capital and the limits of team members. Here is a list of a few problem-solving skills that are highly valued by employers:

  • Communication
  • Decision-making

Why Do Employers Value Problem-Solving Skills?

Businesses encounter problems every day. A sales department may be struggling to reach its goals, and wonder how it can catch up. An office supplies delivery may have been missed, which leaves some workers without paper supplies. 

As a result, employers value job seekers who can solve problems. Employers want to hire people who can come up with solutions to the types of problems that are likely to come up in their job. You should be able to understand the nature of a problem, how it affects a business, and work either independently or as part of a team to come up with a solution.

What Are Some Examples of Problem-Solving Skills?

A man in front of a laptop using his problem solving skills

While you could list “able to solve problems” or “problem solver” on your resume, this is not a very accurate description of all the skills that make up the problem-solving process. Any worker that a business will hire should be capable of solving problems—that doesn’t set you apart from the crowd.

A problem-solving resume should be specific when it comes to listing these skills. Furthermore, you should include a wide variety of problem-solving skills examples. Here are some problem-solving examples that you can list on your resume:

#1: Analysis

The first step in solving any problem is to identify the exact issue that you are dealing with. This is crucial because if you don’t correctly identify a problem, it is very difficult to come up with an effective solution.

Once you have identified the problem you want to solve, you need to analyze it. This will involve using your analytical skills to understand why the problem has arisen and to determine what courses of action you can take to solve the problem. Analysis is an excellent example of problem-solving skills.

#2: Evaluation

When you are coming up with solutions to a problem, you may identify a few potential courses of action. This is because most problems don’t have an obvious solution—there are many ways you can address them.

To be a good problem solver, you need to be capable of evaluating the strengths and weaknesses of pursuing a particular solution to a problem. For instance, you may need to evaluate whether a solution can be implemented quickly enough to be effective, or whether the business can afford to implement the solution you are considering.

In addition, you should also be able to evaluate the impact of your decisions after they have been made. Have your decisions led to the success that you expected? If a decision did not turn out in the way that you expected, why was that the case?

#3: Communication

Many of the problems that you’ll face in your job will require input from other team members. Suppose you are working on a team project and have a problem to solve. You would need to communicate that problem to all members of your team and work with them to come up with a solution. 

If you are not able to communicate clearly, different members of the team may walk away with a different understanding of the problem. This could lead to confusion down the line, and make it more difficult to implement a solution.

#4: Decision-Making

Planning out how you are going to solve a problem can only take you so far. At some point, you’ll need to decide on how you are going to solve the problem. You should be able to use your evaluation skills to decide which solution to a problem is best. 

You should also be capable of working with others and using their experience to better understand all the solutions you could use to address a particular problem. Then, once you have found a good solution, you should be able to implement it.

#5: Creativity

Some problems that you encounter will require creative solutions. This is because many problems have limitations within which your solutions must fall. For instance, you may be asked to come up with a solution within a budget, or you may be told that the business can only afford to delegate one team member to solve a problem.

Good problem solvers are capable of thinking outside of the box to arrive at the best solution for a problem. This will involve working with others to understand what has been tried before, and exploring new and novel approaches to problems. This methodical approach to problem-solving is ideal if you are a critical thinker. 

How to List Problem-Solving Skills on Your Resume

A person doing math holding a calculator and a pen

You must know how to list problem-solving skills on your resume. These skills are a valuable addition to any resume. By knowing how to demonstrate problem-solving skills on your resume, you can better articulate the potential value you can add to a team and ace your job interview.

But, before you add problem-solving skills to your resume, you should ask if it is relevant to the position for which you are applying by checking the job description. Jobs such as programmers, accountants, and customer service representatives, for instance, all involve a high degree of problem-solving in their day-to-day duties.

There are two places you can list your problem-solving skills on your resume. First, you can list them in your skills section. This is where you list all your skills, whether they are technical skills or soft skills, in an orderly fashion. For instance, if you are applying for a job as a full stack web developer, you could use the following list of skills on your resume:

Full stack web developer skills: Creative thinking, problem-solving, proficient in HTML , CSS, JavaScript, and Ruby on Rails, good at working on teams.

Alternatively, you could list your problem-solving skills in the “experience” section of your resume, where you list your previous roles. While you may not explicitly mention “problem-solving” in this section, you can use some of the keywords we discussed earlier to highlight your experience using this skill.

The following is a good example of how to highlight problem-solving skills on your resume by using the “experience” section of your resume:

Venus profile photo

"Career Karma entered my life when I needed it most and quickly helped me match with a bootcamp. Two months after graduating, I found my dream job that aligned with my values and goals in life!"

Venus, Software Engineer at Rockbot

J&J Fast Food

District Manager

2014 – 2019

  • Averaged 30% annual revenue growth in home district.
  • Used analysis skills to plan out a sales campaign that helped attract younger customers to our stores.
  • Led the design and introduction of a new monthly inventory model for seven stores.

In this example, the candidate has mentioned that they have experience using “analysis” skills. Furthermore, their leading an initiative implies that they have experience implementing solutions to a problem.

Problem-Solving Skills: Resume Examples

Continue reading as we examine some more problem-solving skills examples for your resume. This first problem-solving resume example is for a video editing job. While a job like this requires advanced technical skills, problem-solving skills are just as important. You can use the “skills” section of your resume to showcase both technical and soft skills.

  • Advanced knowledge of Final Cut Pro and Adobe Premiere . Can use advanced editing features and tools for quick decision-making. These programs allow for creative problem-solving.
  • Working with clients . Experience and knowledge of video editing terms and practices to communicate clearly with clients in an easy-to-understand manner. 
  • Ability to work under pressure . Video editing is a high-pressure job with tight deadlines. Completing past projects has led to a strong ability to work under pressure. 
  • Collaboration . Video editing requires collaborating with a variety of industries and employees. Teamwork is key to quickly solving problems and meeting deadlines.

This second problem-solving resume example is for a sales assistant position at a video game store. Sales assistants spend their time interacting with customers, and therefore, must have strong communication skills. The “experience” section of your resume is an ideal place to showcase previous experience you have working with customers.


  • Dealt with customers daily. 
  • Answered customer queries on the telephone. 
  • Listened to and responded to customer complaints.
  • Helped customers choose the right products for them.
  • Worked as part of a team.
  • Recommended products to order based on customer feedback.
  • Demonstrated quick and on-the-spot decision-making.
  • Key responsibilities such as cashing out at the end of the day and handling customer orders.

Problem-Solving Skills for Cover Letter

Writing a strong cover letter is a great way to impress employers. Knowing how to add problem-solving skills to your cover letter is one of the best ways to do this. No matter what job you are applying for, problem-solving skills will be vital.

Adding problem-solving skills to your cover letter is easy, as you can use skills you have learned from previous work experience, education, or personal development. Most job descriptions will list specific traits and skills required. This will typically include problem-solving skills of some kind.

This next section will look at two examples of cover letters with problem-solving skills to help you land your dream job. As you will see, it is easy to add several problem-solving skills to a cover letter, as these skills are common in everyday use.

Problem-Solving Skills: Cover Letter Examples

This first problem-solving skills cover letter example is for an audio-visual technician role at Revolution Technologies. The job description indicates the need for technical skills and previous experience. It also mentions that the company requires a team player and a dependable employee. In this cover letter, problem-solving skills are showcased using a story from a previous audio technician job. 

During my time at Five-Star Audio Visual, I worked full-time as an audio technician. I was part of a core team of five other employees who I worked closely with to help meet client expectations, analyze potential technical issues, and organize frequent events. 

Being part of a team helped me to grow as a person and improve my technical learning. I worked under experienced audio technicians, event managers, and production managers. As such, my communication and decision-making skills vastly improved. I also found that working under tight deadlines helped me to deal with high-pressure situations. 

The second example is for a senior analyst position at Magellan Health. The job description highlights many problem-solving skills requirements such as critical thinking, analysis, and organizational skills. Furthermore, a senior role like this requires strong leadership skills. In this example, skills learned from a data analytics bootcamp are used.  

I recently completed the data analytics bootcamp program at Ironhack. During my studies, I collaborated with my peers on several projects. We used our analytical skills and critical thinking skills to identify and solve problems. Furthermore, we learned in-demand technical skills such as Git, Python, and SQL. This program was fast-paced and intense, which helped me to work quickly under pressure, both independently and as part of a team.   

How to Improve Your Problem-Solving Skills

Not only should you know how to include them on your resume, but you must learn how to improve your problem-solving skills. The more problem-solving skills you can learn the better, as they can be applied to suit any job or situation. You should do your best to maintain, practice, and improve problem-solving skills as often as possible.

Learning how to improve problem-solving skills in the workplace will lead to better job opportunities and an increased salary. By listing problem-solving skills on your resume, you may land your dream job. However, to keep this job and advance up the career ladder, it is vital you understand how to improve your problem-solving skills. 

Acquire More Technical knowledge in Your Field

There are plenty of free resources where you can improve technical knowledge in your field. Alternatively, you can earn an additional degree. For example, if you have a Bachelor’s Degree in Computer Science , you may wish to improve your tech knowledge by enrolling in a master’s program or certificate program.

Acquiring more technical knowledge will boost and improve your problem-solving skills. Technical skills training, such as coding, for example, is a great way to boost your critical thinking skills. Managerial training is excellent if you want to improve your communication and leadership skills. Higher education programs typically require collaborative work, which is excellent for improving your teamwork skills.

Seek Out Opportunities to Problem Solve

You can seek out opportunities to problem solve in your place of work or everyday life. This can be something as simple as asking those in your household if they need help with anything. You can also speak to friends or colleagues and find out if they have any problems that need solving. 

The more problems you help solve, the better your problem-solving skills will develop. You might also find that you are seeking out problem-solving opportunities that are not part of your own skillset. This is a vital part of self-development and professional development, and will ultimately lead to job opportunities.

Do Practice Problems

You can use practice problems to work on and improve your problem-solving skills. This can be done at any time. For example, if you have a long commute to work, you can use this time to do practice problems. These problems can be based on past experiences where you had to problem-solve or on fictional problems. 

You might find it helps to write the problems and solutions out, but you can also do it in your head. If you find there is a particularly difficult problem at work, you can use this practice to explore a variety of solutions and options. You can also work on practice problems with other people, which will have the added benefit of building teamwork and communication. 

Observe How Others Problem Solve

One of the best ways to learn anything in life is to see how others do it. If you have the benefit of working with a particularly skilled employer, you can take advantage of their problem-solving skills by watching how they work and the methods they use. Students can often learn from their peers or instructors. 

It is important to ask questions too. While simply observing how others solve problems is hugely beneficial, asking questions will help clarify their methods and techniques. You can also observe problem-solving in your everyday life if you pay close attention to your surroundings.

Why Is Problem-Solving Important in the Workplace?

You cannot underestimate the importance of problem-solving skills in the workplace. No matter what job you do, problems will arise. Being able to efficiently solve these problems is vital if you want to climb the job ladder, earn more money, and impress your employers. Furthermore, being able to problem-solve will make you less reliant on others for help which is another reason why problem-solving is important in the workplace. 

  • Climb the corporate ladder . Problem-solving is a great way to impress your employee and climb the ladder. If you want to earn a promotion at work, you can use learned and improved problem-solving skills to ace the interview.
  • Earn more money . You can use problem-solving skills to help the company you work for make more money. This in turn can lead to a salary increase. 
  • Team player. Strong problem-solving skills can make you a better team player. Working well as part of a team is vital in most careers.
  • Meet deadlines. Some jobs have very tight and strict deadlines. Strong problem-solving is key to quickly solving solutions to meet deadlines.

Should You Learn How to List Problem-Solving Skills on Your Resume?

Yes, you should learn how to list problem-solving skills on your resume because every job requires problem-solving. These skills demonstrate that you are able to tackle the inevitable challenges that will come up in your job effectively. Soft skills, such as problem-solving, are often taught at universities, colleges, and bootcamps. However, you will develop problem-solving skills in all walks of life.

By following the advice in this article, you’ll have no trouble listing your problem-solving skills on your resume. These may just be the skills that help you convince your dream employer to reach out and schedule an interview with you!

How to List Problem-Solving Skills on Resume FAQ

Yes, you need to list problem-solving skills on your resume if you want the best chance of getting the job. For some jobs, problem-solving skills will be vital, and the more of these skills you can include on your resume the better. More technical jobs, like computer programmers, will need to list problem-solving skills on their resume, along with any technical training.

You can learn problem-solving skills anywhere. If you want formal training, most universities will offer soft skills training, which covers problem-solving. You will encounter problem-solving in everyday activities as well in the workplace. 

Some examples of problem-solving skills include critical thinking, analysis, evaluation, creative thinking, and decision-making. These key skills will help you improve your performance in interviews and help you attain future career opportunities. 

Other skills that employers look for include technical skills, project management skills, operational skills, creativity skills, organization skills, deductive reasoning, customer service skills, math skills, and quantitative skills. Highly developed problem-solving skills are essential, but you should read the job posting carefully to ensure you tick any other boxes required.

About us: Career Karma is a platform designed to help job seekers find, research, and connect with job training programs to advance their careers. Learn about the CK publication .

What's Next?


Get matched with top bootcamps

Ask a question to our community, take our careers quiz.

James Gallagher

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *


  • Resume Writing
  • Resume Examples
  • Cover Letter
  • Remote Work
  • Famous Resumes
  • Try Kickresume

7 Problem Solving Skills That Aren’t Just Buzzwords (+ Resume Example)

  • Julia Mlcuchova , 
  • Updated April 8, 2024 9 min read

Problem-solving skills are something everybody should include on their resume, yet only a few seem to understand what these skills actually are. If you've always felt that the term "problem-solving skills" is rather vague and wanted to know more, you've come to the right place.

In this article, we're going to explain what problem-solving skills really mean. We'll talk about what makes up good problem-solving skills and give you tips on how to get better at them. You'll also find out how to make your problem-solving abilities look more impressive to those who might want to hire you.

Sounds good, right? Curious to learn more? 

In this article we’ll show you:

  • What are problem solving skills;
  • Why are they important; 
  • Specific problem solving skills examples;
  • How to develop your problem solving skills;
  • And, how to showcase them on your resume.

Table of Contents

Click on a section to skip

What are problem solving skills?

Why are problem solving skills important, the best 7 problem solving skills examples, how to develop problem solving skills, problem solving skills resume example, key takeaways: problem solving skills.

First of all, they're more than just a buzzword!

Problem-solving skills are a set of specific abilities that allow you to deal with unexpected situations in the workplace, whether it be job related or team related. 

It's a complex process that involves several “sub skills” or “sub steps,” namely:

  • Recognizing and identifying the issue at hand.
  • Breaking the problem down into smaller parts and analyzing how they relate to one another. 
  • Creating potential solutions to the problem, evaluating them and picking the best one.  
  • Applying the chosen solution and assessing its outcome. 
  • Learning from the whole process to deal with future problems more effectively. 

As you can see, it's not just about solving problems that are right in front of us, but also about predicting potential issues and being prepared to deal with them before they arise.  

Despite what you may believe, problem-solving skills aren't just for managers . 

Think about it this way: Why do employers hire employees in the first place? To solve problems for them!

And, as we all know, problems don't discriminate. In other words, it doesn't matter whether you're just an intern, an entry-level professional, or a seasoned veteran, you'll constantly face some kind of challenges. And the only difference is in how complex they will get.

This is also reflected in the way employers assess suitability of potential job candidates. 

In fact, research shows that the ability to deal with unexpected complications is prioritized by an overwhelming 60% of employers across all industries, making it one of the most compelling skills on your resume.

So, regardless of your job description or your career level, you're always expected to find solutions for problems, either independently or as a part of a team. 

And that's precisely what makes problem-solving skills so invaluable and universal ! 

Wondering how good is your resume?

Find out with our AI Resume Checker! Just upload your resume and see what can be improved.

As we've said before, problem-solving isn't really just one single skill. 

Instead, your ability to handle workplace issues with composure depends on several different “sub-skills”. 

So, which specific skills make an employee desirable even for the most demanding of recruiters? 

In no particular order, you should focus on these 7 skills : 

  • Analytical skills
  • Research skills
  • Critical thinking 
  • Decision-making
  • Collaboration
  • Having a growth mindset

Let's have a look at each of them in greater detail!

#1 Analytical skills

Firstly, to truly understand complex problems, you need to break them down into more manageable parts . Then, you observe them closely and ask yourself: “ Which parts work and which don't,” How do these parts contribute to the problem as a whole,” and "What exactly needs to be fixed?” In other words, you gather data , you study it, and compare it - all to pinpoint the cause of the issue as closely as possible.

#2 Research skills

Another priceless tool is your research skills (sometimes relying on just one source of information isn't enough). Besides, to make a truly informed decision , you'll have to dig a little deeper. Being a good researcher means looking for potential solutions to a problem in a wider context. For example: going through team reports, customer feedback, quarterly sales or current market trends.  

#3 Critical thinking

Every employer wants to hire people who can think critically. Yet, the ability to evaluate situations objectively and from different perspectives , is actually pretty hard to come by. But as long as you stay open-minded, inquisitive, and with a healthy dose of skepticism, you'll be able to assess situations based on facts and evidence more successfully. Plus, critical thinking comes in especially handy when you need to examine your own actions and processes. 

 #4 Creativity

Instead of following the old established processes that don't work anymore, you should feel comfortable thinking outside the box. The thing is, problems have a nasty habit of popping up unexpectedly and rapidly. And sometimes, you have to get creative in order to solve them fast. Especially those that have no precedence. But this requires a blend of intuition, industry knowledge, and quick thinking - a truly rare combination. 

#5 Decision-making

The analysis, research, and brainstorming are done. Now, you need to look at the possible solutions, and make the final decision (informed, of course). And not only that, you also have to stand by it ! Because once the train gets moving, there's no room for second guessing. Also, keep in mind that you need to be prepared to take responsibility for all decisions you make. That's no small feat! 

#6 Collaboration

Not every problem you encounter can be solved by yourself alone. And this is especially true when it comes to complex projects. So, being able to actively listen to your colleagues, take their ideas into account, and being respectful of their opinions enables you to solve problems together. Because every individual can offer a unique perspective and skill set. Yes, democracy is hard, but at the end of the day, it's teamwork that makes the corporate world go round. 

#7 Having a growth mindset

Let's be honest, no one wants their work to be riddled with problems. But facing constant challenges and changes is inevitable. And that can be scary! However, when you're able to see these situations as opportunities to grow instead of issues that hold you back, your problem solving skills reach new heights. And the employers know that too!

Now that we've shown you the value problem-solving skills can add to your resume, let's ask the all-important question: “How can I learn them?”

Well…you can't. At least not in the traditional sense of the word. 

Let us explain: Since problem-solving skills fall under the umbrella of soft skills , they can't be taught through formal education, unlike computer skills for example. There's no university course that you can take and graduate as a professional problem solver. 

But, just like other interpersonal skills, they can be nurtured and refined over time through practice and experience. 

Unfortunately, there's no one-size-fits-all approach, but the following tips can offer you inspiration on how to improve your problem solving skills:

  • Cultivate a growth mindset. Remember what we've said before? Your attitude towards obstacles is the first step to unlocking your problem-solving potential. 
  • Gain further knowledge in your specialized field. Secondly, it's a good idea to delve a little deeper into your chosen profession. Because the more you read on a subject, the easier it becomes to spot certain patterns and relations.  
  • Start with small steps. Don't attack the big questions straight away — you'll only set yourself up for failure. Instead, start with more straightforward tasks and work your way up to more complex problems. 
  • Break problems down into more digestible pieces. Complex issues are made up of smaller problems. And those can be further divided into even smaller problems, and so on. Until you're left with only the basics. 
  • Don't settle for a single solution. Instead, keep on exploring other possible answers.
  • Accept failure as a part of the learning process. Finally, don't let your failures discourage you. After all, you're bound to misstep a couple of times before you find your footing. Just keep on practicing. 

How to improve problem solving skills with online courses

While it’s true that formal education won’t turn you into a master problem solver, you can still hone your skills with courses and certifications offered by online learning platforms :

  • Analytical skills. You can sharpen your analytical skills with Data Analytics Basics for Everyone from IBM provided by edX (Free); or Decision Making and Analytical Thinking: Fortune 500 provided by Udemy ($21,74).
  • Creativity. And, to unlock your inner creative mind, you can try Creative Thinking: Techniques and Tools for Success from the Imperial College London provided by Coursera (Free).
  • Critical thinking. Try Introduction to Logic and Critical Thinking Specialization from Duke University provided by Coursera (Free); or Logical and Critical Thinking offered by The University of Auckland via FutureLearn.  
  • Decision-making. Or, you can learn how to become more confident when it's time to make a decision with Decision-Making Strategies and Executive Decision-Making both offered by LinkedIn Learning (1 month free trial).
  • Communication skills . Lastly, to improve your collaborative skills, check out Communicating for Influence and Impact online at University of Cambridge. 

The fact that everybody and their grandmothers put “ problem-solving skills ” on their CVs has turned the phrase into a cliche. 

But there's a way to incorporate these skills into your resume without sounding pretentious and empty. Below, we've prepared a mock-up resume that manages to do just that.

FYI, if you like this design, you can use the template to create your very own resume. Just click the red button and fill in your information (or let the AI do it for you).

Problem solving skills on resume example

This resume was written by our experienced resume writers specifically for this profession.

Why this example works?

  • Firstly, the job description itself is neatly organized into bullet points .  
  • Instead of simply listing soft skills in a skills section , you can incorporate them into the description of your work experience entry.  
  • Also, the language here isn't vague . This resume puts each problem-solving skill into a real-life context by detailing specific situations and obstacles. 
  • And, to highlight the impact of each skill on your previous job position, we recommend quantifying your results whenever possible. 
  • Finally, starting each bullet point with an action verb (in bold) makes you look more dynamic and proactive.

To sum it all up, problem-solving skills continue gaining popularity among employers and employees alike. And for a good reason!

Because of them, you can overcome any obstacles that stand in the way of your professional life more efficiently and systematically. 

In essence, problem-solving skills refer to the ability to recognize a challenge, identify its root cause, think of possible solutions , and then implement the most effective one. 

Believing that these skills are all the same would be a serious misconception. In reality, this term encompasses a variety of different abilities , including:

In short, understanding, developing, and showcasing these skills, can greatly boost your chances at getting noticed by the hiring managers. So, don't hesitate and start working on your problem-solving skills right now!

Julia has recently joined Kickresume as a career writer. From helping people with their English to get admitted to the uni of their dreams to advising them on how to succeed in the job market. It would seem that her career is on a steadfast trajectory. Julia holds a degree in Anglophone studies from Metropolitan University in Prague, where she also resides. Apart from creative writing and languages, she takes a keen interest in literature and theatre.

Related Posts

Video resume guide: how to make a good video resume (tips & examples), 13 terrible cover letter phrases and how you can fix them, share this article, join our newsletter.

Every month, we’ll send you resume advice, job search tips, career hacks and more in pithy, bite-sized chunks. Sounds good?

resume examples problem solving skills

Press Enter to search

No Problem: How To List Problem Solving Skills on a Resume

Problem solving is an in-demand skill recruiters want to see on your resume. Learn how to highlight this soft skill with our detailed guide.

2 years ago   •   4 min read

Problem solving is a key skill in life — and in most workplaces. Like any other soft skill, it belongs on your resume. The only question is, how do you prove it?

Keep scrolling as we explain how to put problem solving on your resume in a way that actually lands. We'll also explain where soft skills like problem solving belong and give examples you can follow. But first, let's take a look at exactly what hiring managers mean when they say "problem solving."

Problem solving skills employers are looking for

If a job ad says that a company is looking for applicants with "strong problem solving skills," what does that actually mean?

Hiring managers want people with skills like:

  • Critical thinking
  • Brainstorming
  • Troubleshooting
  • Negotiation
  • Conflict resolution
  • Organization
  • Communication
  • Attention to detail
  • Experimenting
  • Observation

That's a lot! So, how do you fit all that on your resume? Here are some tips to get you started.

How to show problem solving skills on a resume

To effectively showcase problem solving skills on your resume, follow these steps:

  • Look at the job ad. What kinds of problem solving skills are specifically mentioned? What key responsibilities are likely to involve problem solving?
  • Make a list of these skills or responsibilities — this is what you’ll want to address in your resume.
  • Think of a time when you’ve demonstrated each problem solving skill or been in a similar situation.
  • Format that incident as an accomplishment by starting with a strong action verb.
  • Be specific about what you did and what the end result was.
  • Check in with a free resume scanner to see how your accomplishments score and what you can improve.

Now let's take a look at where problem solving skills belong on your resume.

Where to include problem solving skills on a resume

The first thing to know is this: Problem solving is a soft skill, which means you should never list it directly in your skills section. Instead, you should:

  • Include past examples of problem solving in your work experience bullet points
  • List related hard skills in your skills section
  • Mention key skills and accomplishments in your resume summary and cover letter
  • Use synonyms to avoid repeating "problem solving" over and over

Emphasize real accomplishments

The best place for any soft skill — including problem solving — is in your Work Experience section. Make your bullet points stand out by outlining what the problem was, what action you took, and what the end result was.

Remember: The key is to be specific. For example, instead of:

Solved problems causing long delivery times.
Streamlined the implementation process and reduced the average product delivery time from 10 days to 4 days by redefining responsibilities and improving accountability of employees.

This specifies what the initial problem was, what action you took, and the end result. Use the formula [Action Verb] + [Accomplishment] + [Metric] to keep you on the right track.

List related hard skills

Problem solving is a soft skill, which means you can’t include it outright in your skills section . But what you can do is list hard skills that go hand in hand with problem solving.

For example:

  • Data analysis
  • Quality assurance
  • Engineering
  • Programming languages
  • Loss prevention
  • Accessibility

If you’re unsure what problem solving skills to include in your skills section, use the tool below to search for the job you’re applying to and it’ll give you a list of hard skills relevant to the job.

Include targeted highlights

If you’re applying for a role where you know that problem solving is an essential skill — like most management, data-driven, or customer-facing positions — you can emphasize your ability to solve problems in your resume summary or cover letter .

Do some research to identify the key issues facing the company, like streamlining inefficient business practices or expanding a small customer base, and highlight 2-3 skills or accomplishments related to those areas.

Here's an example:

resume examples problem solving skills

Find out if your resume shows enough problem solving skills

An important thing to remember when listing problem solving skills on your resume is, just like other soft skills, you need to show how you’ve used problem solving skills in the past. An easy way to check if you’ve shown hiring managers your problem solving skills, is to upload your resume to the tool below — it’ll tell you if your resume has shown problem solving skills the right way, as well as other soft skills like leadership and communication skills.

Synonyms for problem solving on a resume

Trying to avoid repetition? If you’re searching for another word for problem solving to use on a resume, these action verbs have you covered:

  • Transformed
  • Revitalized
  • Streamlined

For even more suggestions, check out our list of resume action verbs for 2024 .

Resume examples of problem solving skills

Looking for more ways to say that you’re a problem solver on a resume? Try these sample bullet points.

Proposed a plan to reduce shrink, which increased work efficiency and customer services by over 75%.

The first step in solving a problem is identifying it. Companies want to hire people who are proactive, not reactive, which means it's worth including an example of a time you first identified a problem and then took steps to solve it.

Developed a contingency plan during tough economic conditions to save $540K per year.

What's better than solving a problem? Preventing it from becoming a problem in the first place!

Reduced double-booking and error rates by 45%, resulting in a $10,800 increase in yearly sales by developing a scheduling system to coordinate advertising space availability with Sales, Designers, and the Editorial team.

The more specific you can get with your bullet points, the better. Remember, the main point of your resume isn't just to show a recruiter what you've done for other companies — it's to help them imagine what you might do for their company.

Executed self-insured health plan including wellness benefits which saved the business in excess of $70K or 20% and influenced over 200 staff members to become healthier.

What hiring managers want to see is results. Any time you can identify a specific positive outcome in your bullet points, you take one step closer to getting hired.

Responded to and managed 50+ inbound requests from members daily.

Struggling to quantify your achievements? It's okay if you don't have access to specific metrics — you can still include numbers for things like how many projects you worked on or how quickly you completed tasks.

Spread the word

Highlight an executive mba with these resume tips, expert tips: how to showcase your areas of expertise on a resume, keep reading, how to show bilingualism on your resume (with examples), oops what to do if there’s a mistake on your resume, getting the basics right: resume line spacing, subscribe to our newsletter.

Stay updated with Resume Worded by signing up for our newsletter.

🎉 Awesome! Now check your inbox and click the link to confirm your subscription.

Please enter a valid email address

Oops! There was an error sending the email, please try later

resume examples problem solving skills

Thank you for the checklist! I realized I was making so many mistakes on my resume that I've now fixed. I'm much more confident in my resume now.

resume examples problem solving skills

How Should you Show That you Have Problem-Solving Skills on Your Resume?

Three ways to show your problem-solving skills on your resume in 2023!

Woman on chair

Is your resume ATS-friendly?

Drop your resume here or upload a file to find out if the skills in your resume are readable by an ATS.

In This Guide:

What are problem-solving skills, why are problem-solving skills important on your resume, what skills, activities, and accomplishments help you highlight your problem-solving skills, problem-solving skills: key takeaways for your resume.

Resume image 1

Imagine this typical situation: there has been a mistake in the contract sent to a client. But what about if your biggest industry competitor surprisingly decreases prices or your Chief Financial Officer quits? What would you do if you had the responsibility to respond?

Problem-solving skills express themselves in the ability to define problems, come up with alternatives, assess which is the best course of action and act on it.

Therefore, problem-solvers are the people who can objectively and calmly respond to issues once they arrive or forecast them in advance while coming up with a set of actions for the timely resolution of the identified problems.

Problems of all sizes arise both inside and outside the workplace. Every day. That is why it is so essential for employers to have employees whom they can trust to handle such situations independently.

Depending on the position and the industry, businesses need talent that can cope with both day-to-day operational challenges and with more long-term strategic issues.

Problem-solving is one of these sets of skills that do not necessarily appear in the “Requirements” section in a job offer. The reason is that employers simply expect candidates to show in some form that they possess analytical minds and a go-to attitude.

Yes, it is much easier to demonstrate your problem-solving skills during an interview when you can talk in detail to paint a picture of a specific situation and your response to a given problem.

But this doesn’t mean that you can’t communicate your abilities to use your sense of initiative to improve problematic situations. Wonder how exactly? Take a look at the following list of skills and abilities.

Unlike conceptual skills, which are about abstract thinking and ideation, problem-solving skills are to be a big part connected to being proactive when it comes to the implementation of your ideas.

Even though problem-solving skills sound pretty self-explanatory in themselves, they are not so easy to communicate. Such abilities are highly situational and can only be relayed when referring to specific tasks and actions you have undertaken to achieve desirable results.

  • Communication & Observation skills: to come up with the most effective and efficient solution to an issue, you need to first identify the root cause. Since root causes are rarely obvious, problem-solvers search for them through conversations and careful observations.
  • Analytical skills & Decision-making: after the problem definition stage, it is time for action. Therefore, you need to put your analytical skills in use to develop solutions and make a timely decision to speed up the problem-solving process.
  • Teamwork and technical skills: having hands-on technical knowledge is necessary so that you know what opportunities lie ahead of you. In addition, even though working in a team is essential for developing the best solution, you need to be prepared to execute it independently.

How to demonstrate problem-solving skills on your resume

  • Mention a time when you have taken the initiative to troubleshoot overlooked areas.
  • Explain that you like to collect new information and gather data on a daily basis.
  • Give examples of times when you have assumed the responsibility to improve processes in the company or your team.
  • Illustrate that you are a team player and explain what is your role in a team.

Just keep in mind that you should aim to balance your ability to work independently and work in a team.

Even though in the modern business world, companies face very complex problems which require collective action, you would be expected to use your own capacity to solve some day-to-day issues.

Below you can get some inspiration from Enhancv users who have found a nice way to show that they can be real problem-solvers when issues arise in the workplace.

Example 1: Demonstrate problem-solving skills in the experience section

Job situation: Junior Business Analyst applies for the position of a Junior Project Manager

  • • Conducted extensive research on a daily basis to identify potential gaps and issues that would affect the market position of our clients.
  • • Used data to identify how my team can make better decisions and improve its analysis strategy.
  • • Initiated ‘weekly team lead meetings’ where departments reported arising issues with the Senior Management to prevent issues from becoming major problems.
  • • Overcome challenges connected to client complaints and working with a limited client budget.

The examples that this Junior Business Analyst has handpicked demonstrate that he is proactively looking for potential areas and processes that can be further improved and optimized.

What’s more, besides an analytical mindset, the candidate highlights his communication and team skills by showing that he is open to approaching superiors when necessary.

Problem-solving abilities are expressed in a third manner with the example of resolving issues connected to clients' complaints. With this, the candidate communicates that he can be relied on for solving both internal and external issues.

Example 2: Demonstrate innovation skills in the resume summary section

Job situation: Project Manager applies for the position of Senior Account Manager

What is a better way to resolve problems, that actually prevent them from arising in the first place?

In this resume, the candidate shows that he counts on open communication both with his team and clients to ensure that everyone is on the same page.

Example 3: Show your problem-solving skills in your achievements sections

Job situation - PR Manager applies for the position of Head of Communications

This set of achievements creates a consistent narrative of an employee who is actively seeking answers and solutions to the everyday challenges in the workplace.

By focusing on both processes and results, the candidate demonstrates that he gives the same importance to achieving great outcomes and following a logical problem-solving path.

Example 4: Demonstrate the skill through other sections of your resume

Besides giving examples from the workplace, your resume may also include references from times when you have tried to build your own initiative, startup, or a side project.

This gives the loudest example that you act upon your ideas for solutions to an identified problem.

Also, don’t be hesitant to mention an occasion when you failed to get the best results or outcomes.

For example, talking about your failure to become President of your college club demonstrates that you are aware of your own mistakes and take credit for both good and bad outcomes.

  • Balance your soft and technical skills: in order to be able to solve problems independently, you need to have an analytical mindset and creative thinking, but also some operational capabilities necessary for the execution of your solution.
  • Don’t underestimate teamwork: even though self-sufficiency is a good thing to have, working as a part of a team leads to far better results. That is why focusing on your communication and listening skills is so essential for effective problem-solving.

Author image

  • Resume Skills

Can I Leave a Job I Was Fired From Off My Resume?

Can you put future jobs on resume, part-time job on resume: how to include it, how to craft & tell a resume story behind your work success, what is an unsolicited resume, the secret to finding keywords in job descriptions.

Letter Icon

Find out how you have showcased your skills & optimize your resume

  • Create Resume
  • Terms of Service
  • Privacy Policy
  • Cookie Preferences
  • Resume Examples
  • Resume Templates
  • AI Resume Builder
  • Resume Summary Generator
  • Resume Formats
  • Resume Checker
  • How to Write a Resume
  • Modern Resume Templates
  • Simple Resume Templates
  • Cover Letter Builder
  • Cover Letter Examples
  • Cover Letter Templates
  • Cover Letter Formats
  • How to Write a Cover Letter
  • Resume Guides
  • Cover Letter Guides
  • Job Interview Guides
  • Job Interview Questions
  • Career Resources
  • Meet our customers
  • Career resources
  • English (UK)
  • French (FR)
  • German (DE)
  • Spanish (ES)
  • Swedish (SE)

© 2024 . All rights reserved.

Made with love by people who care.

ResumeKit logo

Resume builder

Best Problem-Solving Skills for a Resume. How to List Them

When it comes to landing your dream job, problem-solving skills are highly valued by employers across a variety of industries. These skills demonstrate your ability to think critically, analyze situations, and develop effective solutions to complex problems. Including your problem-solving skills on your resume can help you stand out to potential employers and showcase your ability to handle challenges in the workplace.

In this article, we’ll explore some of the best problem-solving skills to include on your resume and provide tips on how to list them effectively to increase your chances of landing your desired job.

Best Problem-Solving Skills for a Resume. How to List Them

Table of Contents

What Are Problem-Solving Skills?

Problem-solving skills refer to the ability to analyze situations, identify problems, and develop effective solutions to complex issues. It involves critical thinking, creativity, and the ability to make informed decisions based on available information.

Effective problem-solving skills are essential for success in any career. According to a survey by the National Association of Colleges and Employers , problem-solving skills are ranked among the top three most important skills that employers look for in job candidates.

Furthermore, a study by the World Economic Forum found that problem-solving, critical thinking, and creativity are projected to be the top three skills required for the workforce by 2025.

Top 10 Skills for 2023

Source: World Economic Forum

Top 10 Problem Solving Skills for Your Resume + Examples

Here are the top 10 problem-solving skills to include on a resume:

2. Critical thinking

The ability to objectively analyze information to make informed decisions and solve complex problems.

“Applied critical thinking skills to analyze complex business problems and develop effective solutions.”
“Evaluated financial data to identify inefficiencies and developed cost-saving measures that reduced expenses by 15%.”
“Conducted in-depth research to identify market trends and forecasted future demand for products, resulting in a 10% increase in sales revenue.”
“Developed and implemented risk management strategies to minimize potential losses and ensure business continuity.”
“Used critical thinking skills to develop innovative ideas and streamline processes, resulting in improved efficiency and productivity.”

3. Creativity

The ability to think outside the box and develop innovative solutions to problems.

“Developed creative solutions to complex business problems by thinking outside the box and leveraging my creative problem-solving skills.”
“Designed and implemented a new product packaging concept that led to a 25% increase in sales within the first six months.”
“Developed and executed a social media marketing campaign that went viral and resulted in a 50% increase in brand awareness.”
“Developed an innovative employee incentive program that resulted in a 30% reduction in employee turnover rates.”
“Continuously generated new ideas and innovative solutions to streamline processes and improve efficiency across multiple departments.”

4. Decision-making

The ability to make informed decisions based on available information and data.

“Exercised strong decision-making skills to evaluate complex information and make informed decisions.”
“Analyzed data from multiple sources to identify trends, opportunities and potential risks.”
“Developed and implemented effective risk management strategies to minimize potential losses and ensure business continuity.”
“Successfully negotiated contracts with vendors to achieve cost savings of 20%.”
“Made strategic decisions that resulted in a 15% increase in sales revenue within the first year of employment.”
“Continuously evaluated the effectiveness of decisions and made necessary adjustments to improve outcomes.”

5. Strategic thinking and ideation

The ability to think long-term and develop plans to achieve goals and overcome challenges.

“Applied strong strategic thinking skills to develop and implement long-term business plans that aligned with organizational goals.”
“Analyzed market trends and customer behavior to identify new opportunities and create competitive advantages.”
“Developed and executed a product development strategy that resulted in a 30% increase in market share within the first year.”
“Led cross-functional teams to implement new processes and systems that improved efficiency and reduced costs by 25%.”
“Continuously evaluated the competitive landscape and adjusted strategies to stay ahead of industry trends.”

6. Problem identification

The ability to identify potential problems before they arise and take preventive measures to address them.

“Used strong problem identification skills to identify and diagnose complex business issues.”
“Conducted root cause analysis to identify underlying problems and develop effective solutions.”
“Developed and implemented a new quality control system that reduced product defects by 20%.”
“Conducted internal audits to identify process inefficiencies and implemented process improvements that resulted in a 30% reduction in lead time.”
“Continuously monitored business operations to identify potential issues and proactively developed contingency plans to mitigate risks.”

7. Adaptability

The ability to quickly adjust and change course when faced with unexpected challenges.

“Applied strong adaptability skills to thrive in fast-paced and dynamic work environments.”
“Demonstrated the ability to quickly learn new processes and procedures and adapt to changing priorities.”
“Successfully managed multiple projects simultaneously, adjusting project plans as needed to meet changing requirements.”
“Collaborated with cross-functional teams to develop new products and services that met evolving customer needs.”
“Successfully navigated a company-wide restructuring by taking on new responsibilities and adapting to a new organizational structure.”
“Proactively sought out feedback from managers and colleagues to continuously improve performance and adapt to changing expectations.”

8. Communication

The ability to effectively communicate with colleagues, stakeholders and customers to understand their needs and develop solutions.

“Used strong communication skills to effectively collaborate with cross-functional teams and solve complex problems.”
“Facilitated open and transparent communication among team members to ensure everyone was aligned and working towards a common goal.”
“Successfully led cross-functional projects by effectively communicating project plans, goals, and timelines to all stakeholders.”
“Developed and delivered engaging presentations to communicate complex data and project results to senior leadership.”
“Collaborated with customers to understand their needs and effectively communicated those needs to the product development team, resulting in a 15% increase in customer satisfaction ratings.”

9. Collaboration

The ability to work effectively in a team and collaborate with others to achieve common goals.

“Collaborated effectively with cross-functional teams to achieve project goals and solve complex problems.”
“Demonstrated strong interpersonal skills by building positive relationships with team members and stakeholders.”
“Proactively identified and resolved conflicts to ensure smooth collaboration and successful project outcomes.”
“Actively participated in team meetings and contributed to brainstorming and ideation sessions to generate creative solutions.”
“Successfully led cross-functional teams by delegating tasks and responsibilities and ensuring alignment among team members.”
“Developed and implemented new team-building activities that increased team morale and improved collaboration.”

10. Time management

The ability to prioritize tasks, manage deadlines and work efficiently to achieve objectives.

“Managed multiple projects simultaneously, consistently meeting project deadlines and ensuring high-quality deliverables.”
“Developed and implemented effective time management strategies, including prioritization and task delegation, to increase productivity and efficiency.”
“Proactively identified potential roadblocks and adjusted project plans as needed to stay on track.”
“Utilized project management software to track progress and communicate project status to stakeholders.”
“Successfully managed a team of interns, delegating tasks and providing guidance to ensure timely and accurate completion of projects.”
“Received recognition from management for consistently delivering projects ahead of schedule and under budget.”

Including these problem-solving skills on your resume can demonstrate to potential employers that you are a strategic thinker, a creative problem solver, and a valuable asset to any team.

Jobs That Require Problem-Solving Skills

There are many jobs that require problem-solving skills. Here are some examples:

Engineers: Engineers are responsible for designing, building, and testing products, systems, and structures. They often encounter complex problems that require creative problem-solving skills to solve.

IT professionals: IT professionals are responsible for managing and troubleshooting computer systems and networks. They must be able to identify and solve technical issues quickly and effectively.

Healthcare professionals: Healthcare professionals, such as doctors and nurses, must use critical thinking and problem-solving skills to diagnose and treat patients.

Lawyers: Lawyers must analyze complex legal issues and develop creative solutions to help their clients achieve their goals.

Business professionals: Business professionals, such as managers and executives, must be able to analyze data, identify problems, and develop strategies to solve them.

Educators: Educators must be able to identify and address the individual needs of their students and develop creative solutions to help them succeed.

Scientists: Scientists must use critical thinking and problem-solving skills to design experiments, analyze data, and develop new theories and technologies.

Entrepreneurs: Entrepreneurs must be able to identify opportunities and solve problems in order to start and grow successful businesses.

Overall, problem-solving skills are essential in a wide range of professions and industries, and are highly valued by employers.

Problem-Solving Skills Resume Example

Here is an example of a resume that demonstrates your ability to resolve difficult situations.

Name: John Doe Contact Information: Email: [email protected] Phone: (123) 456-7890 LinkedIn: Summary: Highly analytical and creative problem-solver with a strong track record of developing and implementing effective solutions. Skilled in collaborating with cross-functional teams and adapting to changing environments. Skills: – Problem identification and analysis – Creative thinking and innovation – Strategic planning and execution – Collaboration and teamwork – Strong communication skills – Time management and prioritization Experience : ABC Company Position: Project Manager Duration: Jan 2019 – Present Responsibilities: – Led cross-functional teams in the development and execution of strategic initiatives – Identified and analyzed potential project risks, and developed contingency plans to mitigate them – Streamlined project management processes, resulting in a 20% increase in efficiency – Developed innovative solutions to complex problems, resulting in a 15% increase in customer satisfaction – Collaborated with stakeholders to develop and implement new product features, resulting in a 10% increase in revenue XYZ Company Position: Business Analyst Duration: Mar 2016 – Dec 2018 Responsibilities: – Conducted data analysis and identified opportunities for process improvement – Developed and executed action plans to address identified issues, resulting in a 25% increase in productivity – Collaborated with cross-functional teams to develop new product features, resulting in a 10% increase in customer retention – Analyzed customer feedback and developed strategies to improve customer experience, resulting in a 20% increase in customer satisfaction Education: Bachelor’s Degree in Business Administration, XYZ University, Graduated in May 2016 Certifications: Project Management Professional (PMP) Six Sigma Green Belt

How Can I Improve My Problem Solving Skills?

To improve your problem-solving skills, start by breaking down complex problems into smaller, more manageable parts. Practice analyzing and identifying the root cause of a problem, brainstorming multiple potential solutions, and evaluating the pros and cons of each option.

Additionally, seek out opportunities to work on collaborative problem-solving projects and seek feedback from others on your approach to dealing with issues. Continuously challenging yourself to solve new problems and refining your problem-solving process can help you improve your skills over time.

Should I Include Hard Skills or Soft Skills as Problem-Solving Skills?

Both hard and soft skills are important for problem-solving . Hard skills such as data analysis and computer programming are critical for identifying and analyzing problems, while soft skills such as communication and collaboration are important for developing and implementing solutions. It’s best to include a mix of both hard and soft skills as problem-solving skills on your resume, to demonstrate your ability to approach problems from different angles and work effectively with others to achieve positive results.

Why Do Employers Value Problem-Solving Skills?

Employers value problem-solving skills because they are critical for driving business success. Individuals who possess strong problem-solving skills can identify and analyze problems, develop and implement effective solutions, and collaborate with others to achieve positive results.

These skills can lead to increased productivity, improved customer satisfaction, and a better overall business performance.

Additionally, problem-solving skills are essential for innovation and growth, allowing companies to adapt to changes in the market and stay ahead of the competition. Employers look for candidates with strong problem-solving skills because they want employees who can contribute to the company’s success and help drive future growth.

What Other Skills Do Employers Look for?

In addition to problem-solving skills, employers also value a range of other skills including communication, teamwork, adaptability, leadership, time management, and technical expertise in specific fields. These skills can help employees work effectively with others, manage projects and resources efficiently, and stay up to date with industry trends and best practices. By highlighting a combination of problem-solving and other key skills on your resume, you can demonstrate your ability to contribute to a company’s success and add value in the workplace.

Build a strong skill base for your resume: Resume Skills – Complete Career Hub 2023

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

How to List Problem Solving Skills on a Resume | Best Skills and Examples

Quick Navigation:

What are problem-solving skills?

Examples of problem-solving skills, how to improve problem-solving skills, how to list problem-solving skills on your resume.

Problem-solving skills are a combination of soft skills that enable you to address and resolve difficult situations. These skills are useful in the workplace to resolve problems that may arise in assigned projects as well as interpersonal conflict. Developing effective problem-solving skills can increase your value to employers. These tips will help you understand problem-solving skills, how you can develop them and how to list them on your resume.

Problem-solving skills are a combination of soft skills necessary to identify and resolve problems. These skills empower you to test and implement solutions to various problems in the workplace. Problem-solving skills include several soft skills such as research, reasoning, analysis and decision making.

Learning and developing problem-solving skills can improve your value in the workplace both as an employee and as a credible teammate. 

Here are some examples of problem-solving skills:

Research skills are the ability to gather information about a problem. This may include meeting with coworkers to understand the symptoms of a problem or consulting with more experienced colleagues. Good research skills also include the ability to identify, read and comprehend material about the source of the problem such as user manuals and online help articles.

Analysis is the ability to methodically examine the problem from all angles. This may include recreating the problem to understand the steps that caused it, and reviewing data or error logs that may provide additional details about the problem. The ability to analyze the problem helps you gain a thorough understanding of the symptoms, cause and impact to better identify a solution.

Reasoning is the ability to use information you’ve gathered through research, analysis and experience to identify steps and draw conclusions. It includes deductive reasoning, which is working backwards from a known conclusion to identify what happened, and inductive reasoning, which is applying evidence you’ve gathered to draw conclusions about possible solutions. 


Troubleshooting is the ability to methodically identify the source of a problem and test possible solutions. After researching, analyzing and reasoning through a problem, you may have generated ideas about possible causes and solutions. Troubleshooting allows you to isolate various conditions of the problem to test and confirm or reject these ideas.

Decision making

Decision making is the ability to commit to one of several conclusions. Decision making is necessary in problem solving because it requires that you commit to implementing the solution you identified. Thorough research, analysis and troubleshooting may make decision making easier by revealing clear resolutions. When a problem has several viable solutions, strong decision-making skills are necessary to choose and implement the best solution.

Improving problem-solving skills requires patience and practice. To improve these skills, start by developing the ability to recognize and admit when a problem exists. 

Here are some specific steps to consider when working to improve problem-solving skills:

1. First, learn to recognize and admit when a problem exists

The first step to developing your problem-solving skills is learning to recognize and admit when a problem exists. Although it may be tempting to ignore or deny problems, most problems require active work to reach resolution. When you recognize a problem, practice accepting it, bringing attention to it and working to resolve it.

2. Then, practice evaluating problems

Once you can recognize and admit that a problem exists, evaluate the problem from every angle and learn everything you can about it. Read online help articles, talk to other people who have experienced the problem and collect as much information as possible. Learning about a problem leads to analyzing and reasoning through the problem. As you learn about the problem you will naturally start brainstorming potential causes and solutions.

3. Next, learn to isolate the variables

Learning to isolate different variables of a problem will help you build troubleshooting skills to identify what caused a problem and test possible solutions. You will want to consider all the components of a problem and test each one individually to determine which is the source of the problem. When testing possible solutions, you will want to test and check one variable at a time to know exactly which one resolves the problem. 

4. Last, practice problem-solving

There are several ways to practice problem solving before you’re faced with a real-life problem. Puzzles and practice scenarios are a great way to test and hone your problem-solving skills. You can also attend workshops or seminars designed to improve problem-solving skills. These provide the opportunity to practice problem-solving skills in a structured environment. Workshops or seminars may include activities and role-play where attendees are presented with a problem and must work together to find a solution.

Listing problem-solving skills on your resume can show that you can effectively identify and resolve problems in the workplace. It is important to list skills you are confident in so you can discuss the details and represent yourself properly.

Here are two ways to include problem-solving skills on your resume:

1. First, you can list problem-solving skills on your resume directly within a ‘Skills’ section

If you have a separate section on your resume for listing relevant skills, include important problem-solving skills in this section. For clarity, consider grouping these skills separately from technical or functional skills.

2.  Second, you can include problem-solving skills on your resume within descriptions of your experience

You can also include problem-solving skills in your ‘Work/Professional Experience’ section. For example, you may include a bullet point about how you were responsible for troubleshooting and resolving problems within prescribed timeframes. As another example, you may include a bullet point about experience working with a team to develop and test solutions.

Most jobs require identifying and resolving various types of problems. Applicants with strong problem-solving skills are curious, investigative and creative. Problem-solving skills are important to successfully complete tasks, work with others and achieve organizational goals.


  • Career Blog

Problem Solving Skills: Best Examples & Advice for 2024

resume examples problem solving skills

Problem-solving skills are a set of attributes that allow individuals to assess, analyze, and resolve complex situations and challenges that they may encounter in life. It involves the ability to think critically and creatively, identify various options and alternatives, and select the most effective solution to a particular problem.

The constant need for problem-solving skills, both in personal and professional aspects of an individual’s life, highlights the importance of having this skill set. In this article, we will explore the significance of problem-solving skills in personal and professional life and provide some of the best examples and advice to help develop this crucial skill.

Importance of problem-solving skills

Problem-solving skills are essential in daily life, from figuring out how to fix a broken appliance or to resolve a conflict with a friend. The same applies to the professional world, as individuals are continually faced with workplace challenges that require immediate and practical solutions.

Employers prioritize problem-solving skills when hiring new employees. This is because companies need people who can think critically and creatively in high-stress situations, who can identify opportunities, innovate and implement new ideas, and adapt to changes accordingly. An employee with excellent problem-solving skills adds value to an organization since they can resolve conflicts, contribute to decision-making, and develop effective strategies that enhance productivity levels.

Personal life heavily benefits from problem-solving skills, as individuals who can navigate through difficult situations can maintain healthy relationships, relieve stress, and handle their affairs confidently. Learning how to manage difficulties in personal life translates to how an individual can manage their professional life, helping them to thrive in the workplace.

Definition of problem-solving skills

Problem-solving skills involve various attributes, including analytical and critical thinking, decision-making, creativity, and resourcefulness. The ability to think outside the box, coupled with sound judgment, helps individuals weigh various options and identify the most effective solution.

Creativity is also a critical aspect of problem-solving since individuals need to think of alternative solutions to try in challenging situations. Finally, resourcefulness helps individuals overcome unforeseen challenges when there are no obvious solutions.

Types of Problems

Problem-solving is not just about finding a solution. It also involves identifying the type of problem you are facing. By doing so, you can determine the best approach to solve the problem.

Categorization of Problems

Problems can be classified in different ways. Here are some common types of problems:

  • Simple problems  are straightforward and have a clear solution. For example, fixing a flat tire on your bike.
  • Complicated problems  are more complex and require more effort to solve. These problems typically have multiple steps and may require specialized knowledge. For example, fixing a broken computer.
  • Complex problems  are the most challenging type of problem. These problems are often dynamic, with changing variables and uncertain outcomes. They require creative thinking and the ability to adapt to unforeseen circumstances. For example, finding a cure for a new virus.

Different Approaches to Solving Complex Problems

Complex problems require a different approach to solve. Here are some approaches that can be used to tackle complex problems:

  • Collaborative problem-solving.  This approach involves bringing together a diverse group of people with different perspectives and expertise to work on the problem. This can generate fresh ideas and solutions that may not have been possible otherwise.
  • Systems thinking.  This approach involves looking at the problem as part of a larger system. By understanding the system’s interconnected parts and the relationships between them, you can develop a targeted solution that addresses the root cause of the problem.
  • Design thinking.  This approach involves looking at the problem from the user’s perspective. By understanding the user’s needs and experiences, you can develop a solution that meets those needs in a practical way.
  • Agile problem-solving.  This approach involves breaking the problem down into smaller, more manageable parts. This allows you to quickly test and refine solutions, adapting to changing circumstances as needed.

Understanding the type of problem you are facing is crucial to developing an effective solution. By using the appropriate approach, you can solve even the most complex problems.

Steps Involved in Problem-Solving Process

To effectively solve a problem, there are certain steps that need to be followed. In this section, we will discuss the steps involved in the problem-solving process.

Identification of Problem

The first step in problem-solving is identifying the problem. This involves recognizing that there is an issue that needs to be addressed. It’s important to clearly define the problem at this stage, as it will inform the subsequent steps in the process.

Analysis of the Problem

Once the problem has been identified, the next step is to analyze it. This means gathering information and data related to the issue. Understanding the underlying causes of the problem and its impact is key to developing effective solutions.

Defining the Problem

Once the problem has been analyzed, it’s time to define it more precisely. This involves looking at the root causes of the problem and identifying the key issues that need to be addressed. This step will help to ensure that the problem is properly understood and that the right solutions are developed.

Developing Alternative Solutions

With a clear understanding of the problem, it’s time to develop alternative solutions. The aim is to generate a range of options that could potentially address the problem. Brainstorming is a great technique for this stage, as it encourages creative thinking and the exploration of new ideas.

Evaluating the Alternative Solutions

Having generated a range of potential solutions, the next step is to evaluate them. This involves assessing how well each option would address the problem and examining any potential drawbacks. It’s important to be objective during this stage, and to consider each solution on its own merits.

Choosing the Best Solution

Once the potential solutions have been evaluated, the next step is to choose the best one. This means selecting the option that is most likely to solve the problem effectively, efficiently and within the given timeframe. It is important to consider both short-term and long-term consequences of the solution.

Implementing the Solution

With the best solution chosen, the next step is to implement it. This means putting the plan into action and making sure that everyone involved is clear on their role and responsibilities. Communication, collaboration and cooperation between team members are crucial to successful implementation.

Follow-up and Monitoring

The final step in the problem-solving process is follow-up and monitoring. This involves checking that the solution is working as intended and making any necessary adjustments. It’s important to track progress and identify any further challenges or problems that arise, so that they can be dealt with promptly.

Effective problem-solving involves a systematic and analytical approach that requires careful consideration of a range of factors. By following these steps, it is possible to identify and implement solutions that address the root causes of problems and create positive outcomes.

Common Mistakes in Solving Problems

In any problem-solving process, there are common mistakes that teams or individuals can make, leading to a failed outcome. Here are some of the most common ones:

Poor Communication

Poor communication can be the root of many problems in a team or project. It can lead to misunderstandings, missed deadlines, wasted resources, and ultimately, project failure. Communication issues can arise from language barriers, misinterpretation of messages, or even lack of motivation.

To avoid poor communication, it is essential to prioritize clear and concise communication channels. Listen intently and provide feedback actively, and be open to constructive criticism. Stay focused on the outcomes, and ensure that all communication aligns with the project’s goals.

Inaccurate or Insufficient Information

A lack of accurate and relevant information can derail a problem-solving process. Teams must be diligent in researching all available data, seeking expert advice, and analyzing data to make informed decisions. Failure to do so can result in missed opportunities, incorrect solutions, and delays in finding the right solution.

To prevent insufficient information, create a plan to gather all the available data, including the potential sources of information. Involve team members who are experts in their fields, and seek guidance from senior stakeholders. Use the gathered data to create an informed decision-making process.

Failure to Involve Key Stakeholders

It is crucial to involve all relevant stakeholders in the problem-solving process. Failure to involve stakeholders can lead to problematic communication, incomplete information, and unaddressed concerns that arise later.

To prevent failure to involve key stakeholders, identify all stakeholders at the beginning of the problem-solving process, including team members, customers, end-users, and senior leaders. Set up regular communication channels with stakeholder groups and ensure that all feedback and concerns are adequately addressed to achieve desired outcomes.

Bias and Groupthink

Biases and groupthink can influence and cloud the objectivity of the problem-solving process. Personal biases, opinions, or beliefs can impede the individual’s ability to reason and make rational decisions. Groupthink is a phenomenon when a group places more priority on agreeing with the majority rather than critically analyzing the problem.

To avoid bias and groupthink, team members should be trained in recognizing personal biases and avoiding preconceived notions that may influence decision-making. Encourage active participation from all members and foster a culture of open criticism and discussion.

Overlooking Underlying Issues

While addressing the immediate problems that arise, it is easy to overlook underlying issues that cause recurring problems. Fixing the symptoms and ignoring the root cause can be a short-sighted approach to problem-solving.

To avoid overlooking underlying issues, analyze the problem thoroughly, identifying previous occurrences, and consider metrics to gauge current problems’ severity. Look beyond the most obvious solutions and evaluate alternative approaches that address the underlying issues. Create a checklist to assess if the possible solutions address the root cause.

Problem-Solving Techniques and Tools

In any workplace, problem-solving can be a challenging task, especially if the issue is not well-defined or if a team is not capable of reaching a consensus. Fortunately, there are numerous problem-solving tools and techniques that can aid in resolving any problem or issue. The following are some of the problem-solving techniques and tools that individuals and teams use to overcome various challenges:


Brainstorming is a problem-solving technique that facilitates the collective creation of ideas and potential solutions by a group of individuals. This technique enhances creativity and allows individuals to present their thoughts and ideas freely without judgment or criticism. Some brainstorming techniques include structured brainstorming, rapid ideation, and brainwriting. Brainstorming assists in identifying causes and possible solutions to a problem or challenge.

Root Cause Analysis

Root Cause Analysis (RCA) is a problem-solving technique that proactively identifies the root cause(s) rather than just treating the symptoms of the problem. RCA focuses on identifying the most basic reason(s) that leads to a problem, suggesting a solution to the cause(s), and preventing the issue from happening again. RCA is an iterative process that involves systematically defining and analyzing the problem to identify the root cause.

SWOT Analysis

SWOT (Strengths, Weaknesses, Opportunities, and Threats) Analysis is used to evaluate an organization’s or individual’s internal and external environment. It considers the strengths and weaknesses of the organization or individual, and the opportunities and threats presented by the external environment. The output of a SWOT analysis fit into two categories – internal (strengths and weaknesses) and external (opportunities and threats). It is usually used in creating strategic planning and decision-making.

Fishbone Diagram

Fishbone diagrams, also known as cause-and-effect diagrams, are problem-solving tools used to identify the causes of a specific problem or issue. It is based on the idea that every effect has a cause, and that most problems have multiple causes. The causes are categorized into different aspects or categories such as people, process, environment, or equipment to identify which causes need to be addressed first.

Failure Mode and Effect Analysis (FMEA)

FMEA predicts and identifies potential defects or failures before they occur. It provides an essential, structured approach to prioritize possible causes that may cause a defect or failure. FMEA techniques are proactive, assisting the organization or individual to take preventive actions, prioritize potential risks, and mitigate or eliminate the causes of failure.

Pareto Analysis

Pareto Analysis is a statistical problem-solving tool that prioritizes problems or causes based on their severity or impact to the organization or individual. It is also called the 80/20 rule, where 80% of an effect comes from the 20% of the causes. The Pareto chart represents the data, and the focus area of the problem.

Skills Required for Effective Problem Solving

Problem solving is an essential skill that most employers look for in their employees. Effective problem solvers not only overcome challenges, but they also identify new opportunities to keep businesses competitive. Over time, problem solving has been recognized as an incredibly complex activity that requires a diverse range of skills to be effective. This section of the article will focus on six vital key skills for effective problem solving. They are as follows:

Critical Thinking

Critical thinking is a mental process that is aimed at evaluating information systematically to reach a sound, logical conclusion. When it comes to problem-solving, critical thinking enables us to identify, assess, and analyze the situation’s underlying causes to determine the appropriate course of action. Without critical thinking, decisions are made without thorough consideration of the potential outcomes. Therefore, it is imperative to develop critical thinking skills to become a great problem solver.

Analytical Skills

Analytical skills involve the ability to scrutinize data and information, break them down into small parts, find patterns, and draw logical conclusions. Effective problem solvers must be able to use analytical skills to evaluate different solutions and determine which one is the most appropriate. This skill requires attention to detail, patience, and an analytical mindset to examine the different parts of a problem and determine their relevance.

Creativity and Innovation

Being creative and innovative means that you can think outside the box and come up with non-traditional solutions to complex issues. Effective problem solvers know how to be both creative and innovative, which is essential when situations call for out-of-the-box solutions. Without this skill, problem solvers would always rely on the same tried-and-tested solutions that may not be applicable in all situations.

Decision-Making Skills

Effective problem solving comes with decision making skills. This skill refers to the ability to analyze situations, weigh the pros and cons of different alternatives, and choose the best course of action. A good decision-maker can identify risks and consequences before making a final decision. The decision-making process can be complex, and it helps to have a logical and straightforward approach.

Communication and Collaboration Skills

Communication and collaboration skills are vital to effective problem solving. This skill set involves providing feedback, sharing expertise, and building consensus with team members. Good communication skills can help to prevent misunderstandings and mistakes while improving productivity. Collaboration skills enable you to work effectively as a team to solve complex issues and achieve the desired results.

Persistence and Resilience

Effective problem-solving requires persistence and resilience to overcome challenging obstacles. Persistence involves to continue working to solve a problem despite setbacks and failures, while resilience brings the ability to bounce back from a difficult situation. Effective problem solvers understand that successful problem-solving requires overcoming hurdles and setbacks to achieve your desired outcome.

Effective problem solving demands a diverse range of skills that can be developed and refined over time.

Examples of Problem Solving in Different Environments

As problem solving is an essential skill, it is crucial to understand how it applies in different environments. Here are some examples of problem solving in different areas:

Problem Solving in the Workplace

In the workplace, problem solving is essential in various scenarios. It could be a technical issue that needs fixing, disagreements among team members, or a more significant issue such as losing clients. Problem solving in the workplace requires collaboration and communication among team members to find a solution that benefits everyone.

One example of a successful problem-solving process in the workplace could be applying the “5 Whys” technique. After identifying a problem, teams would ask why it happened five times until its root cause is identified. With this process, it would be easier to find the right solution preventing the problem from happening again.

Problem Solving in Education

Problem-solving skills are vital in education, as students and teachers face numerous issues daily. It could be a student struggling with a particular subject or a teacher struggling to make their class engaging. To address this, it is crucial to identify the real issue and find the right approach to solve it.

For instance, if a student is struggling with a particular subject, a teacher could assess the student’s learning style and adjust their teaching method accordingly. By doing so, the teacher could help the student improve their understanding of the subject, which could result in better grades.

Problem Solving in Personal Life

We all face issues in our personal life, and problem-solving skills could help us overcome them. For instance, if you have trouble managing your finances, you could identify the issue by listing all your expenses and income sources. After identifying where the issue lies, you could create a budget to manage your finances better.

Another example could be when you have trouble sleeping. You could find the cause of your sleep disturbances and find an appropriate solution. It could be turning off electronic devices an hour before bedtime or changing your bedroom’s temperature to improve your sleep.

Problem Solving in Leadership

As a leader, problem-solving skills are crucial to ensure the success of the team or organization. Leaders face various issues such as employee engagement, low productivity, and conflicts among team members. Effective leaders use problem-solving skills to find the root cause of the problem and develop a plan to address it.

One example of an effective problem-solving process for leaders could be using the “SWOT Analysis” technique. By identifying the organization’s strengths, weaknesses, opportunities, and threats, leaders could develop a strategic plan to improve the organization’s overall performance.

Problem-solving skills are a valuable asset in various aspects of life. By understanding how to apply problem-solving skills in different environments, it would be easier to find the right solution that benefits everyone involved.

Ways to Enhance Problem-Solving Skills

As a professional, problem-solving skills are essential for success. As such, it is important for individuals to continually improve these skills. There are several ways to enhance problem-solving skills, and some of the best examples and advice are discussed below.

Practice Effective Communication

Effective communication is essential in problem-solving. Clear communication allows individuals to understand the problems at hand, brainstorm solutions, and communicate potential solutions to colleagues, stakeholders, and clients. Communication skills can be improved through practice, engaging in active listening, and avoiding misunderstandings.

Prepare a Plan and Prioritize Tasks

Preparing a plan and prioritizing tasks enables individuals to systematically tackle and solve problems. Planning involves breaking a problem down into smaller, more manageable parts and identifying the steps necessary to solve each part. Additionally, prioritizing tasks helps individuals determine which problems require immediate attention and which can wait.

Think Outside the Box

Thinking outside the box allows individuals to come up with creative solutions to complex problems. Ideas that are considered outside the norm may lead to innovative solutions that have not been considered by others. To think outside the box, individuals should challenge assumptions, examine the problem from different perspectives, and brainstorm unconventional solutions.

Seek Out Feedback and Learn from Failure

Seeking feedback from colleagues, stakeholders, and clients can provide individuals with new insights and perspectives on a problem. Additionally, seeking feedback can help individuals identify areas of improvement and potential solutions to problems. Failure is also an opportunity for growth and learning. Individuals should analyze failures to understand what went wrong and how to avoid similar problems in the future.

Continually Learn and Expand Knowledge

Continuing to learn and expand knowledge is essential for problem-solving. Individuals should stay up-to-date with the latest industry news, take courses or attend workshops, and read books on the subject of problem-solving. This continuous learning process can help individuals identify new solutions and approaches to problems.

Problem-solving skills are essential for success in any profession. By practicing effective communication, preparing plans and prioritizing tasks, thinking outside the box, seeking out feedback, and continually learning and expanding knowledge, individuals can enhance their problem-solving skills and become more effective professionals.

Overcoming Obstacles to Effective Problem Solving

When it comes to problem solving, it’s not always smooth sailing. Obstacles and roadblocks can arise when trying to tackle a particular issue, and these obstacles can make it challenging to reach a successful resolution. In this section, we will discuss some common obstacles to effective problem solving and some strategies to overcome them.

Resistance to Change

One of the most significant barriers to effective problem solving is resistance to change. Some people are naturally resistant to change, and it takes a lot of persuasion to get them to embrace a new solution. If you encounter resistance to change when working on a problem, it’s essential to help stakeholders see the value of the proposed solution.

One strategy to address resistance to change is to involve those who are resistant in the decision-making process. By including them in the process, they may feel more ownership over the problem and be more open to the changes proposed. Another approach is to provide clear communication on the reasons for the change and the benefits it will bring. By demonstrating that the change is necessary for future success, you can help eliminate resistance.

Fear of Failure

Another obstacle to effective problem solving is a fear of failure. When people are afraid of failure, they may avoid taking risks or trying new ideas, which can prevent progress. To overcome fear of failure, it’s crucial to create a safe and supportive environment for experimentation and risk-taking.

One approach is to encourage people to see failure as an opportunity to learn and grow. By reframing failure as a necessary step towards success, you can help people embrace it as an inevitability in problem-solving. Another strategy is to break problems down into smaller, more manageable pieces. By tackling smaller components of the problem, you can build momentum towards a successful outcome that alleviates fears and shows progress.

Lack of Resources

A lack of resources can also hinder effective problem solving. Limited time, budget, or personnel can create significant barriers when trying to solve a problem. To overcome these obstacles, it’s essential to identify alternative resources that can be utilized.

One strategy is to consider all available resources, even those that may not seem immediately relevant. Brainstorming sessions can be helpful in identifying potential resources previously overlooked. Another approach is to consider collaborating with external partners or stakeholders to leverage additional resources. This can expand the available resources and provide a new perspective on problem-solving.

Unclear Goals and Objectives

Finally, unclear goals and objectives can hinder effective problem solving. When people don’t understand what they’re working towards or what success looks like, it can lead to inefficiency and frustration. To address this obstacle, it’s important to establish clear goals and objectives upfront.

One approach is to involve stakeholders in the goal-setting process. By soliciting input and buy-in upfront, you can ensure that everyone understands the desired outcomes and their individual roles in achieving them. Another strategy is to break down larger goals into smaller, more immediate targets.

Related Articles

  • Cafe Manager: Understanding the Role of a Café Manager
  • Creating a Resume with No Experience: 25 Examples and Tips
  • Field Engineer: Job Description, Responsibilities & Skills
  • Requesting a Raise: Email and In-Person Scripts for 2023
  • Assistant Preschool Teacher Resume Examples & Templates 2023

Rate this article

0 / 5. Reviews: 0

More from ResumeHead

resume examples problem solving skills

StandOut CV

Problem solving skills for your CV

Andrew Fennell photo

Problem solving skills are vital in the workplace.

With problems arising all the time, those who can solve them are extremely valuable to employers.

So, check out our list of 53 problem solving skills for all industries and experience levels, to help you get hired and move up the career ladder.

Problem solving skills

Problem solving skills

Problem solving skills can be broken down into 5 categories. 1 for each step of the problem-solving process, from finding problems and identifying their causes , to implementing solutions and evaluating their success .

Finding problems

Finding problems

The first step of the problem-solving process is to locate problems that are having a negative effect on your organisation, which is not always easy as it seems.

  • Reporting – e.g. “ Responsible for writing and analysing company’s annual review before presenting to shareholders at the end of every fiscal year. ”
  • Monitoring – e.g. “Tasked with overseeing department budget and supervising internal audits, reporting on any gaps, inconsistencies or inefficiencies.”
  • Research – e.g. “Used REDCAP software to gather data on our consumer base and branch into wider demographics, resulting in an improved understanding of strengths and weaknesses.”
  • Forecasting – e.g. “Created an effective statistical model that found gaps in our market, allowing us to identify numerous underperforming areas.”
  • Analysis – e.g. “Analysed 300 data points to spot patterns and anomalies in service .”

CV templates 

Identifying causes

Identifying causes

Being able to identify the causes of problems within an organisation is an invaluable skill for any employer, because it allows them to start working on solutions. Here are some ways you can demonstrate this skill on your CV :

  • Data gathering – e.g . “Gathered data on competitor consumer bases, to build an understanding of our underperforming areas”
  • Data analysis – e.g. “Used SEO keyword research tools to analyse website ranking, and pages that could be improved within 6 months.”
  • Testing – e.g. “By using software tools to test [company’s] online strategy, I successfully identified areas the company website needed to be improved”
  • Monitoring – e.g . “Used software tools to monitor the efficiency of our new social media strategy, working with our communications team to observe customer patterns on all our online platforms.”
  • Supervising – e.g. “Oversaw 20+ team members and compared performance against company standards .”
  • Research – e.g. “Carried out independent research on our inefficient pricing model, created alternative, profitable pricing model which resulted in a 9% increase in net profit.”
  • Forecasting – e.g. “Provided data modelling to ensure that our sales would carry through significant expansion period, continued to make steady profit throughout business expansion.”
  • Analysis – e.g. “Carried out external financial audits for over 200 companies in 18 different regions, working with clients in several industries.”
  • Reporting – e.g. “ Was responsible for creating weekly inventory and stock reports, notifying supervisory team of any noticeable inconsistences and their causes.”
  • Critical Thinking – e.g. “Advised independent law firm on merging accounts with nationwide brand, preventing 12 job losses and contributing to successful merger.”

Generating solutions


Being able to come up with solutions to problems, demonstrates to an employer that you’re logical, creative, and able to think and work independently. Here are some ways you can illustrate this skill on your CV:

  • Brain storming – e.g. “Worked with team of diverse creative directors to come up with the company vision and mission statement, along with accompanying advertising.”
  • Collaboration – e.g. “ Helped supervisory team adapt their online strategy and target expansive consumer demographic base, resulting in an 11% increase in organic traffic.”
  • Presenting – e.g. “Held regular meetings with clients, presenting the company vision and selling our solutions to prospective customers.”
  • Strategic Thinking – e.g. “Overhauled our advertising strategy by hiring an independent creative communications team, resulting in a more successful campaign for our clients.”
  • Active Listening – e.g. “Implemented online training and work-from-home benefits in order to deal with productivity slump, securing better work-life balance for staff.”
  • Creativity – e.g. “Re-designed company website to be more user-friendly, reported a 19% growth in CTP advertising and 11% growth in sales in 12 months.”
  • Innovation – e.g. “Headed successful campaign to move all our services online, resulting in an 8% boost in organic sales and a 12% cut in overhead costs.”
  • Risk Taking – e.g. “Moved our online store to Shopify software and Instagram advertising, resulting in an 11% increase in organic traffic, 19% increase in advertising clicks, and 3% increase in sales during first quarter.”
  • Project Design – e.g. “Worked with team of 3 strategists to successfully re-design our customer service system, moving to a more personalised experience for our clients and resulting in an increase in customer satisfaction of 16%.”
  • Persuasion – e.g. “Influenced company decision to pause proposed business expansion into seven new locations, citing market instability and increased online competition.”

CV builder

Implementing solutions

Implementing solutions

It’s important to have the necessary skills needed to implement solutions when problem solving: here are some examples of implementation skills and how to describe them on your CV:

  • Project management – e.g. “Headed up a team of writers , editors, and designers in creating our successful monthly newsletter, distributed to our 500,000+ mailing list.”
  • Planning – e.g. “ Organised our annual business conference from 2013-2017, organising meetings with clients, planning meetings with shareholders, and giving individual presentations.”
  • Teamwork – e.g. “Worked in a diverse Communications team of 14 employees, handling press enquiries and requests for comments for high profile London law firm.”
  • Leadership – e.g. “Managed a team of 50+ employees in a high-paced, fast-changing customer-facing role, with a high employee retention rate of 97%.”
  • Time Management – e.g. “Managed a busy office of 150+ employees while meeting with clients, shareholders, and managing various office admin duties.”
  • Responsibility – e.g. “Represented our organisation at [business conference] in 2014, 2015, and 2017, giving presentations on our annual report to shareholders and potential investors.”
  • Scheduling – e.g. “Worked to meet tight deadlines for various high-profile advertising campaigns, while also working within the company’s design team to create compelling social media content.”
  • Negotiation – e.g. “Influenced [company] decision to U-turn on proposed merger between London and Manchester law firms, resulting in a three-year pause on similar measures.”
  • Written Communication Skills – e.g. “Handled all written customer and client enquiries, composed emails to shareholders, clients, and suppliers, helping our customer service satisfaction rating reaching an all-time high of 93%.”
  • Technical Skills – e.g. “Trained our full team of 20+ employees in SurferSeo software, WordPress publishing, G-Suite, and Yoast.”

Evaluating success


Being able to evaluate the success or failure of your solutions is key to being an effective problem solver, while also showing any employer that you’re dedicated to producing positive outcomes. Here are some ways that you can list your evaluation skills on your CV:

  • Comparison – e.g. “Aided the department store’s buying team to select the best products from our suppliers and manufacturers, integrating two new high street brand ranges into our physical store.”
  • Reporting – e.g. “ Conducted data analysis, independent research and phone call interviews to create statistical models about voter behaviour in varying demographic groups.”
  • Giving and Receiving Feedback – e.g. “Conducted over 300 employee performance reviews and gave detailed feedback, leading to a boost in productivity and our organisation maintaining high employee retention.”
  • Attention to Detail – e.g. “ Used editing software, Yoast, and other platform optimisation tools to ensure that our website was reader-friendly and error-free .”
  • Monitoring – e.g. “Used platform research tools and Google analytics to track relevant data about our website traffic, monitoring any changes and using the data to adapt our strategy.”
  • Test Development – e.g. “Supervised our production team as we tested and implemented various strategic changes to our customer service process, recording data and reporting back to management throughout the process.”
  • Analysis – e.g. “Provided accurate data forecasting for client in the luxury goods sector, helping them branch into online advertising and securing an early monopoly in their niche.”
  • Research – e.g. “Created user-friendly customer feedback forms to encourage authentic feedback for our website, resulting in a 32% increase in customer feedback and the implementation of 6 customer suggestions.”
  • Verbal Communication – e.g. “Was tasked with representing our company at a nationwide level at [conference name], was personally responsible for an 8% increase in new, organic clients from media exposure from said event.”
  • Adaptability – e.g. “Successfully integrated two departments into one communications team, with zero redundancies and 100% employee retention following the merger.”

What are problem solving skills?

Problem solving skills describe a set of skills that can be used in any work environment to identify problems and come up with effective solutions to fix them. Having good problem-solving skills also means being able to evaluate how effective your solutions have been – this means being able to analyse, monitor, and evaluate your work objectively.

You also need to possess a strong set of implementation skills in order to fix problems in a fast-paced work environment. Skills such as project management , planning, time management , and reporting are all cornerstone skills when it comes to solving problems.

Why are problem solving skills important?

Problem solving skills are important in any job for one simple reason: you’re going to encounter plenty of problems and obstacles in almost any line of work. Having good problem solving skills also reflect on your general competencies: being a good problem solver shows that you’re a self-starter, logical, creative and a helpful addition to any team.

Having a strong set of problem solving skills is also great for your career: you’ll be able to apply these skills in a wide range of roles and thrive in any fast-paced work environment. Put simply, being an effective problem-solver will help you advance in your career while contributing to the success of your organisation.

How to add problem solving skills to your CV

You can add your problem solving skills to your CV in two ways: either by adding a few relevant skills to your opening profile when writing your CV , or by adding examples to your work experience . When writing out your work experience, you can use the “responsibilities” section to demonstrate where you used your problem solving skills throughout your career, and the results you achieved for employers.

By placing some of your key problem-solving skills in your profile , you’re more likely to catch the attention of a recruiter searching for the ideal candidate. You can display your main problem solving skills as follows:

CV profile

Work experience

You can demonstrate your problem solving skills when discussing your former employment by listing your key responsibilities, tasks and achievements. Adding this information will back up the validity of your described skillset with concrete evidence.

CV job

What To Avoid

If you want to demonstrate to a potential employer that you possess the skillset they’re looking for, you have to show, not tell. This means giving concrete examples of your skills in action, rather than offering generic statements such as “Good problem solver” or simply “problem solving skills.”

Employers want to know why you’ll be a valuable asset to their business or organisation, and it’s your job to show them why. Simply writing that you are a “problem solver” will not prove the fact to anyone, you need to show them with solid examples of your past work.

Follow the formula in the examples above to efficiently demonstrate your problem solving skills: the more achievements you can offer, the better.

Explore Jobs

  • Jobs Near Me
  • Remote Jobs
  • Full Time Jobs
  • Part Time Jobs
  • Entry Level Jobs
  • Work From Home Jobs

Find Specific Jobs

  • $15 Per Hour Jobs
  • $20 Per Hour Jobs
  • Hiring Immediately Jobs
  • High School Jobs
  • H1b Visa Jobs

Explore Careers

  • Business And Financial
  • Architecture And Engineering
  • Computer And Mathematical

Explore Professions

  • What They Do
  • Certifications
  • Demographics

Best Companies

  • Health Care
  • Fortune 500

Explore Companies

  • CEO And Executies
  • Resume Builder
  • Career Advice
  • Explore Majors
  • Questions And Answers
  • Interview Questions

What Are Problem-Solving Skills? (Definition, Examples, And How To List On A Resume)

  • What Are Skills Employers Look For?
  • What Are Inductive Reasoning?
  • What Are Problem Solving Skills?
  • What Are Active Listening Skills?
  • What Are Management Skills?
  • What Are Attention To Detail?
  • What Are Detail Oriented Skills?
  • What Are Domain Knowledge?
  • What Is Professionalism?
  • What Are Rhetorical Skills?
  • What Is Integrity?
  • What Are Persuasion Skills?
  • How To Start A Conversation
  • How To Write A Conclusion For A Research Paper
  • Team Player
  • Visual Learner
  • High Income Skills
  • The Most Important Professional Skills

Find a Job You Really Want In

Summary. Problem-solving skills include analysis, creativity, prioritization, organization, and troubleshooting. To solve a problem, you need to use a variety of skills based on the needs of the situation.

Most jobs essentially boil down to identifying and solving problems consistently and effectively. That’s why employers value problem-solving skills in job candidates for just about every role.

We’ll cover problem-solving methods, ways to improve your problem-solving skills, and examples of showcasing your problem-solving skills during your job search .

Key Takeaways:

If you can show off your problem-solving skills on your resume , in your cover letter , and during a job interview, you’ll be one step closer to landing a job.

Companies rely on employees who can handle unexpected challenges, identify persistent issues, and offer workable solutions in a positive way.

It is important to improve problem solving skill because this is a skill that can be cultivated and nurtured so you can become better at dealing with problems over time.

What are problem solving skills (definition, examples, and how to list on a resume)

Types of Problem-Solving Skills

How to improve your problem-solving skills, example answers to problem-solving interview questions, how to show off problem-solving skills on a resume, example resume and cover letter with problem-solving skills, more about problem-solving skills, problem solving skills faqs.

  • Sign Up For More Advice and Jobs

Problem-solving skills are skills that help you identify and solve problems effectively and efficiently . Your ability to solve problems is one of the main ways that hiring managers and recruiters assess candidates, as those with excellent problem-solving skills are more likely to autonomously carry out their responsibilities.

A true problem solver can look at a situation, find the cause of the problem (or causes, because there are often many issues at play), and then come up with a reasonable solution that effectively fixes the problem or at least remedies most of it.

The ability to solve problems is considered a soft skill , meaning that it’s more of a personality trait than a skill you’ve learned at school, on the job, or through technical training.

That being said, your proficiency with various hard skills will have a direct bearing on your ability to solve problems. For example, it doesn’t matter if you’re a great problem-solver; if you have no experience with astrophysics, you probably won’t be hired as a space station technician .

Problem-solving is considered a skill on its own, but it’s supported by many other skills that can help you be a better problem solver. These skills fall into a few different categories of problem-solving skills.

Problem recognition and analysis. The first step is to recognize that there is a problem and discover what it is or what the root cause of it is.

You can’t begin to solve a problem unless you’re aware of it. Sometimes you’ll see the problem yourself and other times you’ll be told about the problem. Both methods of discovery are very important, but they can require some different skills. The following can be an important part of the process:

Active listening

Data analysis

Historical analysis


Create possible solutions. You know what the problem is, and you might even know the why of it, but then what? Your next step is the come up with some solutions.

Most of the time, the first solution you come up with won’t be the right one. Don’t fall victim to knee-jerk reactions; try some of the following methods to give you solution options.




Topic knowledge/understanding

Process flow

Evaluation of solution options. Now that you have a lot of solution options, it’s time to weed through them and start casting some aside. There might be some ridiculous ones, bad ones, and ones you know could never be implemented. Throw them away and focus on the potentially winning ideas.

This step is probably the one where a true, natural problem solver will shine. They intuitively can put together mental scenarios and try out solutions to see their plusses and minuses. If you’re still working on your skill set — try listing the pros and cons on a sheet of paper.


Evaluating and weighing

Solution implementation. This is your “take action” step. Once you’ve decided which way to go, it’s time to head down that path and see if you were right. This step takes a lot of people and management skills to make it work for you.







Project management

Evaluation of the solution. Was it a good solution? Did your plan work or did it fail miserably? Sometimes the evaluation step takes a lot of work and review to accurately determine effectiveness. The following skills might be essential for a thorough evaluation.

Customer service

Feedback responses


You now have a ton of skills in front of you. Some of them you have naturally and some — not so much. If you want to solve a problem, and you want to be known for doing that well and consistently, then it’s time to sharpen those skills.

Develop industry knowledge. Whether it’s broad-based industry knowledge, on-the-job training , or very specific knowledge about a small sector — knowing all that you can and feeling very confident in your knowledge goes a long way to learning how to solve problems.

Be a part of a solution. Step up and become involved in the problem-solving process. Don’t lead — but follow. Watch an expert solve the problem and, if you pay attention, you’ll learn how to solve a problem, too. Pay attention to the steps and the skills that a person uses.

Practice solving problems. Do some role-playing with a mentor , a professor , co-workers, other students — just start throwing problems out there and coming up with solutions and then detail how those solutions may play out.

Go a step further, find some real-world problems and create your solutions, then find out what they did to solve the problem in actuality.

Identify your weaknesses. If you could easily point out a few of your weaknesses in the list of skills above, then those are the areas you need to focus on improving. How you do it is incredibly varied, so find a method that works for you.

Solve some problems — for real. If the opportunity arises, step in and use your problem-solving skills. You’ll never really know how good (or bad) you are at it until you fail.

That’s right, failing will teach you so much more than succeeding will. You’ll learn how to go back and readdress the problem, find out where you went wrong, learn more from listening even better. Failure will be your best teacher ; it might not make you feel good, but it’ll make you a better problem-solver in the long run.

Once you’ve impressed a hiring manager with top-notch problem-solving skills on your resume and cover letter , you’ll need to continue selling yourself as a problem-solver in the job interview.

There are three main ways that employers can assess your problem-solving skills during an interview:

By asking questions that relate to your past experiences solving problems

Posing hypothetical problems for you to solve

By administering problem-solving tests and exercises

The third method varies wildly depending on what job you’re applying for, so we won’t attempt to cover all the possible problem-solving tests and exercises that may be a part of your application process.

Luckily, interview questions focused on problem-solving are pretty well-known, and most can be answered using the STAR method . STAR stands for situation, task, action, result, and it’s a great way to organize your answers to behavioral interview questions .

Let’s take a look at how to answer some common interview questions built to assess your problem-solving capabilities:

At my current job as an operations analyst at XYZ Inc., my boss set a quarterly goal to cut contractor spending by 25% while maintaining the same level of production and moving more processes in-house. It turned out that achieving this goal required hiring an additional 6 full-time employees, which got stalled due to the pandemic. I suggested that we widen our net and hire remote employees after our initial applicant pool had no solid candidates. I ran the analysis on overhead costs and found that if even 4 of the 6 employees were remote, we’d save 16% annually compared to the contractors’ rates. In the end, all 6 employees we hired were fully remote, and we cut costs by 26% while production rose by a modest amount.
I try to step back and gather research as my first step. For instance, I had a client who needed a graphic designer to work with Crello, which I had never seen before, let alone used. After getting the project details straight, I began meticulously studying the program the YouTube tutorials, and the quick course Crello provides. I also reached out to coworkers who had worked on projects for this same client in the past. Once I felt comfortable with the software, I started work immediately. It was a slower process because I had to be more methodical in my approach, but by putting in some extra hours, I turned in the project ahead of schedule. The client was thrilled with my work and was shocked to hear me joke afterward that it was my first time using Crello.
As a digital marketer , website traffic and conversion rates are my ultimate metrics. However, I also track less visible metrics that can illuminate the story behind the results. For instance, using Google Analytics, I found that 78% of our referral traffic was coming from one affiliate, but that these referrals were only accounting for 5% of our conversions. Another affiliate, who only accounted for about 10% of our referral traffic, was responsible for upwards of 30% of our conversions. I investigated further and found that the second, more effective affiliate was essentially qualifying our leads for us before sending them our way, which made it easier for us to close. I figured out exactly how they were sending us better customers, and reached out to the first, more prolific but less effective affiliate with my understanding of the results. They were able to change their pages that were referring us traffic, and our conversions from that source tripled in just a month. It showed me the importance of digging below the “big picture” metrics to see the mechanics of how revenue was really being generated through digital marketing.

You can bring up your problem-solving skills in your resume summary statement , in your work experience , and under your education section , if you’re a recent graduate. The key is to include items on your resume that speak direclty to your ability to solve problems and generate results.

If you can, quantify your problem-solving accomplishments on your your resume . Hiring managers and recruiters are always more impressed with results that include numbers because they provide much-needed context.

This sample resume for a Customer Service Representative will give you an idea of how you can work problem solving into your resume.

Michelle Beattle 111 Millennial Parkway Chicago, IL 60007 (555) 987-6543 [email protected] Professional Summary Qualified Customer Services Representative with 3 years in a high-pressure customer service environment. Professional, personable, and a true problem solver. Work History ABC Store — Customer Service Representative 01/2015 — 12/2017 Managed in-person and phone relations with customers coming in to pick up purchases, return purchased products, helped find and order items not on store shelves, and explained details and care of merchandise. Became a key player in the customer service department and was promoted to team lead. XYZ Store — Customer Service Representative/Night Manager 01/2018 — 03/2020, released due to Covid-19 layoffs Worked as the night manager of the customer service department and filled in daytime hours when needed. Streamlined a process of moving customers to the right department through an app to ease the burden on the phone lines and reduce customer wait time by 50%. Was working on additional wait time problems when the Covid-19 pandemic caused our stores to close permanently. Education Chicago Tech 2014-2016 Earned an Associate’s Degree in Principles of Customer Care Skills Strong customer service skills Excellent customer complaint resolution Stock record management Order fulfillment New product information Cash register skills and proficiency Leader in problem solving initiatives

You can see how the resume gives you a chance to point out your problem-solving skills and to show where you used them a few times. Your cover letter is your chance to introduce yourself and list a few things that make you stand out from the crowd.

Michelle Beattle 111 Millennial Parkway Chicago, IL 60007 (555) 987-6543 [email protected] Dear Mary McDonald, I am writing in response to your ad on Zippia for a Customer Service Representative . Thank you for taking the time to consider me for this position. Many people believe that a job in customer service is simply listening to people complain all day. I see the job as much more than that. It’s an opportunity to help people solve problems, make their experience with your company more enjoyable, and turn them into life-long advocates of your brand. Through my years of experience and my educational background at Chicago Tech, where I earned an Associate’s Degree in the Principles of Customer Care, I have learned that the customers are the lifeline of the business and without good customer service representatives, a business will falter. I see it as my mission to make each and every customer I come in contact with a fan. I have more than five years of experience in the Customer Services industry and had advanced my role at my last job to Night Manager. I am eager to again prove myself as a hard worker, a dedicated people person, and a problem solver that can be relied upon. I have built a professional reputation as an employee that respects all other employees and customers, as a manager who gets the job done and finds solutions when necessary, and a worker who dives in to learn all she can about the business. Most of my customers have been very satisfied with my resolution ideas and have returned to do business with us again. I believe my expertise would make me a great match for LMNO Store. I have enclosed my resume for your review, and I would appreciate having the opportunity to meet with you to further discuss my qualifications. Thank you again for your time and consideration. Sincerely, Michelle Beattle

You’ve no doubt noticed that many of the skills listed in the problem-solving process are repeated. This is because having these abilities or talents is so important to the entire course of getting a problem solved.

In fact, they’re worthy of a little more attention. Many of them are similar, so we’ll pull them together and discuss how they’re important and how they work together.

Communication, active listening, and customer service skills. No matter where you are in the process of problem-solving, you need to be able to show that you’re listening and engaged and really hearing what the problem is or what a solution may be.

Obviously, the other part of this is being able to communicate effectively so people understand what you’re saying without confusion. Rolled into this are customer service skills , which really are all about listening and responding appropriately — it’s the ultimate in interpersonal communications.

Analysis (data and historical), research, and topic knowledge/understanding. This is how you intellectually grasp the issue and approach it. This can come from studying the topic and the process or it can come from knowledge you’ve gained after years in the business. But the best solutions come from people who thoroughly understand the problem.

Creativity, brainstorming, troubleshooting, and flexibility. All of you creative thinkers will like this area because it’s when your brain is at its best.

Coming up with ideas, collaborating with others, leaping over hurdles, and then being able to change courses immediately, if need be, are all essential. If you’re not creative by nature, then having a team of diverse thinkers can help you in this area.

Dependability, believability, trustworthiness, and follow-through. Think about it, these are all traits a person needs to have to make change happen and to make you comfortable taking that next step with them. Someone who is shifty and shady and never follows through, well, you’re simply not going to do what they ask, are you?

Leadership, teambuilding, decision-making, and project management. These are the skills that someone who is in charge is brimming with. These are the leaders you enjoy working for because you know they’re doing what they can to keep everything in working order. These skills can be learned but they’re often innate.

Prioritizing, prediction, forecasting, evaluating and weighing, and process flow. If you love flow charts, data analysis, prediction modeling, and all of that part of the equation, then you might have some great problem-solving abilities.

These are all great skills because they can help you weed out bad ideas, see flaws, and save massive amounts of time in trial and error.

What is a good example of problem-solving skills?

Good examples of porblem-solving skills include research, analysis, creativity, communciation, and decision-making. Each of these skills build off one another to contribute to the problem solving process. Research and analysis allow you to identify a problem.

Creativity and analysis help you consider different solutions. Meanwhile, communication and decision-making are key to working with others to solve a problem on a large scale.

What are 3 key attributes of a good problem solver?

3 key attributes of a good problem solver are persistence, intellegince, and empathy. Persistence is crucial to remain motivated to work through challenges. Inellegince is needed to make smart, informed choices. Empathy is crucial to maintain positive relationships with others as well as yourself.

What can I say instead of problem-solving skills?

Instead of saying problem-solving skills, you can say the following:

Critical thinker



Using different words is helpful, especially when writing your resume and cover letter.

What is problem-solving in the workplace?

Problem-solving in the workplace is the ability to work through any sort of challenge, conflict, or unexpected situation and still achieve business goals. Though it varies by profession, roblem-solving in the workplace is very important for almost any job, because probelms are inevitable. You need to have the appropriate level of problem-solving skills if you want to succeed in your career, whatever it may be.

Department of Labor – Problem Solving and Critical Thinking

How useful was this post?

Click on a star to rate it!

Average rating / 5. Vote count:

No votes so far! Be the first to rate this post.

' src=

Kristin Kizer is an award-winning writer, television and documentary producer, and content specialist who has worked on a wide variety of written, broadcast, and electronic publications. A former writer/producer for The Discovery Channel, she is now a freelance writer and delighted to be sharing her talents and time with the wonderful Zippia audience.

Recent Job Searches

  • Registered Nurse Jobs Resume Location
  • Truck Driver Jobs Resume Location
  • Call Center Representative Jobs Resume Location
  • Customer Service Representative Jobs Resume
  • Delivery Driver Jobs Resume Location
  • Warehouse Worker Jobs Resume Location
  • Account Executive Jobs Resume Location
  • Sales Associate Jobs Resume Location
  • Licensed Practical Nurse Jobs Resume Location
  • Company Driver Jobs Resume

Related posts

resume examples problem solving skills

Master’s In Public Health Jobs [10 Best-Paying + 10 Entry-Level Jobs You Can Do With A Public Health Degree]

resume examples problem solving skills

The Most Important Clerical Skills (With Examples)

resume examples problem solving skills

Detail-Oriented Skills (Definition, Examples, And Resume Tips)

resume examples problem solving skills

What Is Deductive Reasoning? (With Examples)

  • Career Advice >
  • Desired Traits >
  • Problem Solving Skills

30 Best Personal Skills for Your Resume [Examples]

Katie Harp

3 key takeaways

  • Personal skills are often referred to as soft skills.
  • Soft skills include qualities like leadership, teamwork, and time management.
  • Build a better skills section in your resume with Teal’s AI Resume Builder .

You've spent hours crafting the perfect resume, highlighting your professional and personal skills. But the interview invites just aren’t coming. While technical skills and experience are necessary, personal skills are equally important for standing out in a crowded market.

Personal skills for a resume showcase your ability to work effectively with others, communicate clearly, and adapt to new challenges. They demonstrate to employers that you're not just qualified on paper but will also work well within a team.

You could be overqualified in terms of experience and technical skills and still not get the job due to lacking people skills. Ultimately, the hiring manager will hire someone that complements the current team.

In this guide, you'll learn:

  • Top personal skills to add to a resume
  • How to decide which personal skills to add to your resume
  • How to format and write personal skills on a resume

Struggling to land interviews with your resume? Get started with Teal’s AI Resume Builder for free.

Understanding personal skills

Personal skills, also known as soft skills , are transferable abilities that show how you interact with colleagues and contribute to a positive work environment. Imagine a team brainstorming session—your communication skills help you exchange ideas, while teamwork lets you build on each other's contributions. Both competencies rely on personal skills.

Personal skills are used in everyday situations at work, from managing projects to effectively resolving conflicts with teammates or clients.

In one survey by Business Name Generator , 84 percent of employees and managers thought soft skills were important for new hires. By highlighting strong personal skills on your resume, you show employers you're a well-rounded professional who can integrate into their team.

Personal skills vs professional skills

Professional skills, also known as hard skills , are the technical abilities specific to your job or industry. Think coding languages for a programmer, design software for a graphic designer, or financial knowledge for an accountant. If you’re applying for an open role, these skills demonstrate your proficiency in tasks directly related to the position.

Four types of skills to add to a resume: soft skills, hard skills, transferable skills and industry-specific skills

The main difference between personal and professional skills lies in their focus. Personal skills highlight how you work with others and navigate challenges as well as your own innate qualities. Professional skills, on the other hand, demonstrate your technical expertise specific to the job or industry, like knowledge of a particular software program or financial analysis.

Here are a few different personal and professional skill examples:

Personal skills examples for resume

  • Communication
  • Problem-solving
  • Time management

Professional skills examples for resume

  • Programming languages
  • Graphic design
  • Cybersecurity
  • Data analysis
  • Writing skills

Some skills are both personal and professional, for example:

  • Critical thinking bridges the gap between analyzing a problem (personal) and building a solution (professional). 
  • Decision-making has aspects of choosing a deadline for a project (personal) or deciding what software to use (professional).
  • Problem-solving requires both the ability to come up with creative solutions (personal) and have technical or professional expertise (professional).

A well-crafted resume balances both soft and hard skills, proving you're a well-rounded professional with the technical chops and collaborative spirit to excel.

resume examples problem solving skills

Imagine two equally qualified candidates on paper. Both have the technical skills and experience listed in the job description. But one candidate stands out. Their resume highlights strong personal skills throughout the bullet points, showing off their ability to collaborate effectively, communicate clearly, and adapt to new challenges. This gives the hiring manager confidence the candidate will fit long-term. This is the importance of personal skills in a resume.

From communication and teamwork to problem-solving and adaptability, highlighting strong personal skills creates a more compelling resume, so you stand out as a job seeker.

Top list of personal skills for a resume

Of course, you should only include personal skills you really possess on your resume. At the same time, a resume is your sales pitch. Demonstrate your strongest personal skills rather than listing every single trait.

Here is a comprehensive list of in-demand personal skills to consider when writing your resume.

1. Communication

Communication skills refer to the ability to express ideas clearly and concisely, both verbally and in writing. This allows everyone involved in a project to understand the situation, ask insightful questions, and contribute their expertise.

2. Teamwork

Teamwork as a skill involves collaborating with colleagues from diverse backgrounds and valuing their strengths. According to a survey from NACE (National Association of Colleges and Employers), nearly 80 percent of employers are looking for candidates with teamwork skills, especially for new graduates.

3. Interpersonal

Interpersonal skills let individuals connect with people from all walks of life, building a harmonious teamwork atmosphere. This skill allows people to connect with others and demonstrate empathy and understanding.

4. Active listening

Active listening is a valuable workplace skill. It's the act of listening with the intent to understand someone else's perspective and needs. With active listening, individuals ensure clear communication and effective collaboration so everyone feels heard and valued.

5. Negotiation

Strong negotiation skills allow individuals to navigate challenging conversations with diplomacy and respect. Negotiation uses compromise and creative problem-solving to find mutually beneficial solutions that satisfy all parties.

6. Conflict resolution

Conflict resolution skills involve effectively addressing disagreements by facilitating open communication and listening to all perspectives. In addition to a useful team skills, this is one of many valuable customer service skills.

7. Leadership

 Leadership skills allow someone to motivate and guide their team toward a common goal, setting a clear vision and providing ongoing support and encouragement. True leaders don't just tell people what to do, they inspire them to achieve more, resulting in greater business results.

8. Project management

Project management skills allow individuals to excel at organizing tasks, prioritizing effectively, and managing timelines. By keeping team members aligned and focused on project goals, they ensure a smooth workflow and successful project outcomes.

9. Analytical

Individuals with strong analytical skills can dissect data, identify trends and patterns, and uncover the root causes of problems. Having an analytical mind, coupled with critical thinking skills, allows someone to develop effective solutions and make informed decisions.

10. Problem-solving

Problem-solving skills include the ability to actively identify, analyze, and overcome obstacles, both independently and as part of a team. While challenges are inevitable in any workplace, with the right problem-solving skills, they can promote opportunities for growth. 

11. Decision-making

Effective decision-making skills separate good performers from great ones. This skill gives an individual a keen ability to weigh options, assess risks and benefits, and make sound choices in a timely manner, ensuring progress and avoiding costly mistakes.

12. Initiative

Having initiative allows people to proactively identify tasks that need to be done and take ownership of them without needing constant direction. This quality is highly valued in fast-paced work environments.

13. Resourcefulness

Resourcefulness refers to the ability to find creative solutions even when faced with limited resources. Resourceful individuals excel at thinking outside the box, brainstorming unconventional approaches, and leveraging existing tools in innovative ways.

14. Adaptability

Adaptability involves adjusting to new situations, learning new skills quickly, and navigating changes in processes, technologies, or even company culture. This flexibility allows people to integrate into new teams, adopt updated workflows, and contribute effectively in any environment.

15. Time management

Time management skills allow someone to prioritize tasks effectively, manage their schedule meticulously, and meet deadlines consistently. This skill allows someone to juggle multiple responsibilities, allocate time efficiently, and make sure every task receives the attention it needs without sacrificing quality.

16. Organization

Organization skills are about managing information efficiently and prioritizing tasks well, demonstrating strong planning and task management skills. A detail-oriented approach lets someone move deftly between projects while maintaining a productive workflow.

17. Empathy

Empathy refers to connecting with others on an emotional level, understanding their feelings, and sharing their perspectives. Having emotional intelligence creates a supportive and understanding work environment where everyone feels valued and respected.

18. Integrity

Integrity is about demonstrating honest and ethical behavior in all actions. This skill builds trust and respect with both colleagues and clients. Honesty and integrity are the foundation of strong relationships, and people with integrity act with transparency and fairness in all their interactions.

19. Attention to detail

Attention to detail means a keen eye for accuracy and making sure tasks are completed meticulously, with a commitment to quality and precision. People who value attention to detail take pride in their work and go the extra mile to make sure every deliverable meets high standards.

20. Work ethic

Work ethic is evident in dedication, reliability, and an unwavering commitment to delivering quality work. Individuals with a strong work ethic consistently go above and beyond the minimum requirements, taking initiative and putting in the extra effort to achieve outstanding results.

21. Accountability

Accountability means always delivering on promises, which builds trust and reliability within a team. Accountable individuals can admit mistakes, learn from them, and take steps to improve themselves.

22. Positive attitude:

Maintaining a positive and optimistic outlook creates a supportive and motivating work environment. These individuals inspire those around them, encouraging and empowering everyone to do their best. While challenges happen, people with a positive attitude focus on solutions and maintain a "can-do" spirit.

23. Emotional intelligence

Emotional intelligence is a skill that allows individuals to understand and manage their own emotions, as well as recognize and respond to the emotions of others. This creates a healthy workplace culture by letting people build strong and positive relationships with colleagues.

24. Level-headed

Being level-headed is about remaining calm and collected under pressure. Deadlines and demanding situations aren’t a problem. Level-headed individuals cope with stress and maintain their composure in challenging situations, prioritizing tasks effectively, thinking clearly under pressure, and making sound decisions even when faced with tight deadlines.

25. Delegation

Delegation skills are about providing clear instructions, ongoing support, and opportunities for independent problem-solving. Delegation allows someone to effectively assign tasks to others based on their strengths and development needs.

26. Reliability

Reliability involves consistently delivering on commitments, exceeding expectations, and earning the trust of colleagues. People know they can count on these individuals to dependably complete tasks on time and to a high standard.

27. Creativity

Creativity as a skill is the ability to develop innovative solutions to problems. Creative individuals excel at brainstorming unconventional approaches, challenging assumptions, and finding new and improved ways of doing things.

28. Motivation

Motivation means being driven to achieve goals and go above and beyond at work. Highly motivated individuals have a genuine passion for their work, creating a more positive and productive work environment.

29. Curious

Curiosity is about having a continuous desire to learn new skills and knowledge. Curious individuals are proactive in seeking out training opportunities, embracing new technologies, and staying up-to-date on industry trends.

30. Flexible

Flexibility is the ability to adapt based on changing circumstances. Flexible people are great at thinking on their feet, adjusting their work style to new situations, and finding creative solutions to unexpected problems.

For more examples of skills that you can include in your resume, download our free skills workbook .

How to write personal skills on a resume

Relevant experience is a must when it comes to landing the right job. But what truly sets you apart are your personal skills, the qualities that demonstrate how you function within a team and contribute to a positive work environment. Follow these tips to best showcase your skills on a resume.

Step 1: Identify relevant personal skills

First, carefully read the job description. Analyze it to identify key personal skills and qualities that the employer is looking for.

Look for opportunities to showcase the skills the company values most in your resume skills section . You can do this faster with Teal’s Matching mode!

Within Matching Mode in the Resume Builder, you can select a job from your job tracker to match against your resume. You’ll automatically get a list of highly relevant keyword recommendations that you can add to your resume.

Step 2: Choose powerful verbs

Replace bland words like "skilled" or "helped" with action verbs that showcase initiative and achievement, such as "spearheaded," "implemented," or "directed."

“Orchestrated the adoption of a new payroll software company-wide, leading to a 40% time savings.”

Pro Tip: Use Teal's AI Achievement feature to write impressive resume achievements in seconds.

Step 3: Quantify your impact

Quantify your resume by adding results. Did your communication skills lead to a 20% increase in project efficiency? Highlight measurable achievements to strengthen your claims.

“Increased website conversion rate by 12% through A/B testing and website optimization strategies.”

Step 4: Tailor to the job

Don't overwhelm your resume by randomly stuffing words into your experience section. Aim to highlight the top skills that best represent your strengths and align with the job requirements.

According to Teal’s Director of Talent Mike Peditto , “While there isn't a magic number of skills, a long list can become overwhelming and take focus away from the top skills needed for a job. Focus on the skills that appear early and often throughout the job description. Here, you'll likely find the top five to eight skills the job is asking for, above all else.”

resume examples problem solving skills

Try to personalize your skills section for each job application, emphasizing the skills most relevant to the specific role.

Step 5: Craft compelling descriptions

Structure your skill descriptions using action verbs followed by a specific example of how you used that skill to achieve a positive outcome. Don't just list responsibilities—show what you accomplished or what results you achieved.

"Built rapport with a diverse clientele, resulting in a 15% increase in client retention rate.”

Tips for using personal skills on your resume to attract recruiters

Follow these tips to use your personal skills to stand out to recruiters and hiring managers:

  • Include relevant personal skills from the job description throughout your resume, but avoid keyword stuffing.
  • Identify existing personal skills that overlap with the job description so you can demonstrate a strong fit for the role. You can use Teal’s Matching Mode in the Resume Builder to choose a job and automatically analyze the job description to find the skills the company values the most.
  • Provide specific examples from your work experience. Instead of listing "problem-solving skills," describe a challenge you tackled successfully and its impact on the business.
  • Highlight skills consistently throughout the application process, from your resume, cover letter, and interviews. Your resume is only one part of the job search process.

Teal's Matching Mode feature makes it easy to surface relevant hard and soft skills within a job description to add to your resume. It will also help you identify where the overlap lies, so you can quickly add the ones you really possess.

The best way to add personal skills to your resume

Using an AI Resume Builder like Teal can speed up the process of adding the right personal skills to your resume.

From the Resume Skills Management feature within the Resume Builder, you can add skills to your resume, or even group them together by adding a category. Drag and drop the skills to rearrange them or toggle a button to sort them from A-Z automatically.

If you’re not sure what personal skills to highlight on your resume, head over to the Matching tab at the top of the screen, then choose a job from your job tracker.

From here, Teal’s AI-powered Matching Mode will suggest what skills and keywords you should add to your resume based on the job description. Aim for an 80 percent match score.

Teal's Matching Mode within it's AI Resume Builder

Personal Skills Examples for Your Resume

Beyond specific job skills or technical expertise, job seekers also need to bring personal skills to the table. Here are some examples of how professionals can showcase personal skills in their resume, whether you’re a new graduate or a seasoned professional.

‍ For an experienced professional

One common personal skill to highlight as an experienced professional is leadership. Experienced professionals are expected to guide and support others, so it’s important to demonstrate leadership skills, especially when applying to management-level roles.

For example, a bullet point on your resume could look like this: 

“Successfully mentored and coached junior team members, contributing to their professional development and increasing team productivity by 20%."

For a new graduate

As a new grad, your work history might be lighter, but you can still highlight personal skills like teamwork. Teamwork is an important skill in just about any job. As a new grad, whether you’ve completed internships or group projects in class, this is a skill you can highlight in your resume.

For example, you could write a bullet point for a past internship like this: 

“Collaborated effectively with a team of five to develop an Instagram strategy that increased engagement by 40%.”

For a professional targeting a technical role

Be sure to highlight personal skills that complement your hard skills when applying to technical positions. Whether you’re applying for a job as a data analyst, a software engineer, or something else, highlighting your analytical skills demonstrates your ability to approach challenges logically and strategically.

For example, you might want to demonstrate that you have a strong analytical mind. A bullet point on your resume could look like this: 

“Analyzed customer data to identify trends and inform strategic decision-making, resulting in a 10% improvement in customer satisfaction.”

To further improve soft skills for your career, read our guide on interpersonal skills .

Yes, you should add personal skills to your resume

Work experience might be the foundation of your resume, but strong personal skills are key to landing your next job. However, crafting a resume that effectively showcases these skills can be tricky.

That’s where Teal makes your life easier. With Teal’s AI Resume Builder , you can not only create a detailed skills section, but also use AI to generate powerful work achievements that demonstrate your personal skills and accomplishments in context for greater impact.

Frequently Asked Questions

What is an example of a personal skill.

Personal skills are strengths like communication and teamwork. You use these skills daily in the workplace, from brainstorming sessions to resolving conflicts.

What are personal skills and examples?

Personal skills, also known as soft skills, are transferable abilities that show how you interact with colleagues and contribute to a positive work environment. For example, leadership could look like motivating a team to complete a project that exceeds expectations, while initiative might involve identifying an inefficiency and creating a solution that saves the company money.

What is an example of personality on a resume?

Focus on showing, not telling, your skills on a resume. For instance, instead of listing "outgoing," highlight your communication skills by describing presentations you've led or teams you’ve managed.

resume examples problem solving skills

Related Articles

resume examples problem solving skills

How Long Should a Cover Letter Be? (Ideal Length for 2024)

resume examples problem solving skills

Lying on a Resume? Learn the Risks & Consequences (+ Better Alternatives)

resume examples problem solving skills

How to List Contract Work on a Resume (Guide + Examples)

resume examples problem solving skills

We help you find the career dream.

University of Pennsylvania

  • Appointments

Career Fairs

  • Resume Reviews

Penn Career Services

  • Undergraduates
  • PhDs & Postdocs
  • Faculty & Staff
  • Prospective Students
  • Online Students
  • Career Champions
  • I’m Exploring
  • Architecture & Design
  • Education & Academia
  • Engineering
  • Fashion, Retail & Consumer Products
  • Fellowships & Gap Year
  • Fine Arts, Performing Arts, & Music
  • Government, Law & Public Policy
  • Healthcare & Public Health
  • International Relations & NGOs
  • Life & Physical Sciences
  • Marketing, Advertising & Public Relations
  • Media, Journalism & Entertainment
  • Non-Profits
  • Pre-Health, Pre-Law and Pre-Grad
  • Real Estate, Accounting, & Insurance
  • Social Work & Human Services
  • Sports & Hospitality
  • Startups, Entrepreneurship & Freelancing
  • Sustainability, Energy & Conservation
  • Technology, Data & Analytics
  • DACA and Undocumented Students
  • First Generation and Low Income Students
  • International Students
  • LGBTQ+ Students
  • Transfer Students
  • Students of Color
  • Students with Disabilities
  • Explore Careers & Industries
  • Make Connections & Network
  • Search for a Job or Internship
  • Write a Resume/CV
  • Write a Cover Letter
  • Engage with Employers
  • Research Salaries & Negotiate Offers
  • Find Funding
  • Develop Professional and Leadership Skills
  • Apply to Graduate School
  • Apply to Health Professions School
  • Apply to Law School
  • Self-Assessment
  • Experiences
  • Post-Graduate
  • Jobs & Internships
  • Career Fairs
  • For Employers
  • Meet the Team
  • Peer Career Advisors
  • Social Media
  • Career Services Policies
  • Walk-Ins & Pop-Ins
  • Strategic Plan 2022-2025

What Are Transferable Skills? 10 Examples for your Resume

  • Share This: Share What Are Transferable Skills? 10 Examples for your Resume on Facebook Share What Are Transferable Skills? 10 Examples for your Resume on LinkedIn Share What Are Transferable Skills? 10 Examples for your Resume on X

resume examples problem solving skills

What Are Transferable Skills? 10 Examples for your Resume was originally published on The Muse , a great place to research companies and careers. Click here to search for great jobs and companies near you.

Transferable skills, also known as portable skills, are those versatile abilities that you can bring to any role or industry—which is particularly helpful when changing careers . But you don’t need to be an expert to have them; these valuable skills can be acquired from all sorts of experiences, like past jobs, volunteering, internships, college, or personal projects. So, even if you’re an entry-level candidate , chances are you already have some transferable skills.

If you don’t, it’s time to start developing a few. They’re highly valued by recruiters and can definitely set your resume apart. Not sure where to start? Find out everything you need to know about transferable skills: meaning, examples for your resume, and why they’re so important.

What are transferable skills?

The transferable skills definition is straightforward: they are measurable abilities or knowledge that hold value in any role or industry. The term “transferable” comes from the fact that, regardless of changes in your job title or company, these skills can seamlessly transition to your new position.

“Think of them as your superpowers!” says Muse career coach and corporate recruiting specialist Yolanda M. Owens . “These superpowers can be used in any professional setting. For example, coding, languages, research, project coordination, administrative support, data entry, editing, training….”

Update that resume and check out open jobs on The Muse that are perfect for you »

Why are transferable skills important?

Think about how many jobs require strong writing skills , even if it isn’t the main focus of the role. Or consider how often you come across job postings listing “ leadership skills ” as a requirement. This is why transferable skills are important—they show what you have to offer beyond just completing daily tasks.

“Highlighting transferable skills on a resume is a quick way for employers to see what you bring to the table and how it aligns with the roles you’re applying to,” Owens says. “This is especially true if a company is using key search words when looking for candidates.”

They can also open doors for less experienced job seekers. “It can add some valuable subtext that may help you compensate for lack of direct experience and differentiate you from the competition. And in today’s competitive market, that subtext can make or break you landing an interview ,” Owens says.

Transferable skills: Examples

Not sure what skills to showcase? Here are 10 examples of transferable skills to include on your resume—feel free to incorporate them into your cover letter or job application as well. Just remember, while these are relevant and common skills, you shouldn’t feel restricted by them. Use this list as a guide to identify these and other valuable abilities you already have—or intend to develop.

1. Languages

Speaking a second or third language is a transferable skill that comes in handy across many professions, from customer service to data analysis . Workplaces are getting more diverse than ever, especially in large companies. And this diversity isn’t just about the employees they hire; it also includes the people they serve, thanks to the internet making international businesses more accessible.

Writing is one of the most common and useful transferable skills out there: Countless job postings require some form of writing on a daily basis. Whether it’s sending emails, interacting with customers on social media, or preparing presentations for clients—the possibilities are endless.

3. Research

Can you gather, understand, and use data effectively? The ability to research, often acquired in school, is another transferable skill with applications across several industries—from finance (i.e. financial analysis ) to marketing (i.e. user research and customer analysis ). Putting this skill on your resume is strategic because being a good researcher involves a diverse set of skills, such as data collection, documentation, and writing.

4. Excel proficiency

Some people have a love-hate relationship with spreadsheets. But the truth is, they’re an indispensable tool to many businesses—whether it’s keeping track of an inventory or managing employee shifts in a restaurant. That’s why Excel proficiency is considered a transferable skill, if it makes sense with the jobs you’re seeking, it’s definitely worth adding to your resume.

Read this next: These Excel Tips Are Really Simple, and Yet So, So, Helpful

5. Data entry

Data entry involves processing, filling up, and updating information, typically within a private system or spreadsheet (yep—Excel again!). Some professions and professional settings that typically require data entry include inventory management , e-commerce , transcription , accounting , and bookkeeping.

6. Management

Every company or organization needs someone with management skills and experience. Managers are typically the ones responsible for assigning tasks, ensuring that everything is carried out as intended, and providing guidance to employees who need assistance.

7. Leadership

Leadership skills are also highly valued by employers, particularly in professional environments where initiative and self-management are crucial. People with strong leadership abilities are generally good communicators, critical thinkers, and have an easy time delegating tasks and taking calculated risks.

8. Administrative support

Administrative skills encompass a range of abilities, including scheduling tasks, meetings and appointments, data collection and entry, answering emails, organizing employee paperwork, and managing office supplies. These skills are transferable across any type of industry or company. For instance, a secretary at a marketing company relies on these skills as much as a receptionist at a dental clinic does.

9. Project coordination

If you have experience planning, managing, and executing projects, then you have a transferable skill known as project coordination. While it’s similar to leadership skills, project coordination is slightly more focused. Instead of leading a group of people, it involves successfully bringing a project together and turning it into reality.

10. Training

Having training skills means that you can provide clear instructions to teach a process or procedure to others. If you’re applying for a managerial position, for instance, this is an important skill to have, as you’ll likely be tasked with training new staff members in entry-level positions or interns.

How do you write transferable skills on a CV?

The skills section of a resume can be your best friend. However, every transferable skill listed there should be somehow linked to your experiences.

“I always recommend adding a ‘Skills’ section using your transferable skills as a base,” Owens advises. “Just make sure to justify those transferable skills by tying them to ways you’ve added value to your jobs in your resume’s ‘Experience’ section .”

Meaning that if you mention leadership skills, at least one of your experiences should illustrate how and where this skill was used, as well as the outcome of your actions.

For example:

Professional Experience

Company for devs

Web Developer, January 2021—November 2023

  • Led the development of SEO strategies for two websites, achieving an increase of 15% in the lead conversion rate

Marketing Analyst, June 2019—December 2020

  • Led and executed Google Analytics tracking campaigns to maximize the effectiveness of the re-marketing initiative, achieving a 10% increase in total sales

Relevant skills

Data analysis

Project coordination

Transferable skills vs soft skills: what’s the difference?

Many people confuse transferable skills with soft skills —after all, they’re both useful in any profession setting. However, there’s a distinct difference between the two.

“Transferable skills are measurable strengths or areas of expertise,” Owens says. “On the other hand, soft skills are interpersonal attributes—generalities that don’t speak to your ability to do a job, but could determine how you interact with others, process information, and the kind of environment you feel productive in. For example, collaboration, problem solving skills, effective time management .”

Depending on your level of experience or the role you’re applying for, it’s wise to list both your transferable skills and soft skills. Candidates writing a resume with no experience could benefit from highlighting any set of abilities and interpersonal attributes learned and developed in college, personal, or community projects.


Critical Thinking Skills.

Ai generator.

Critical thinking is the ability to analyze information objectively and make a reasoned judgment. It involves evaluating sources, such as data, facts, observable phenomena, and research findings. Developing critical thinking skills is essential for academic success and everyday decision-making. Here are strategies and examples to help enhance critical thinking skills.

1. Ask Questions

Asking questions is fundamental to critical thinking. Encourage curiosity and in-depth understanding by asking questions like:

  • What evidence supports this claim?
  • Are there alternative perspectives?
  • What are the implications of this decision?

2. Analyze Assumptions

Identifying and analyzing assumptions helps in understanding underlying biases and beliefs.

  • Example : When reading a news article, identify the assumptions the author makes and consider how they influence the argument.

3. Evaluate Evidence

Evaluating evidence involves assessing the reliability and validity of information sources.

  • Example : When researching a topic, compare information from multiple sources and evaluate their credibility.

4. Develop Hypotheses

Formulating and testing hypotheses can strengthen analytical skills.

  • Example : In a science experiment, develop a hypothesis, conduct experiments to test it, and analyze the results.

5. Reflect on Your Thinking Process

Reflection helps in recognizing and improving your thought process.

  • Example : After making a decision, reflect on the steps you took, what you learned, and how you could improve in the future.

6. Engage in Discussions

Participating in discussions encourages the exchange of ideas and perspectives.

  • Example : Join a debate club or discussion group to practice presenting and defending your viewpoints.

7. Practice Problem-Solving

Solving problems systematically can enhance critical thinking.

  • Example : Use problem-solving frameworks, like SWOT analysis, to evaluate a business case study.

8. Use Critical Thinking Exercises

Incorporate exercises and activities designed to boost critical thinking skills.

  • Example : Engage in brainteasers, puzzles, and logic games that challenge your reasoning abilities.

Examples of Critical Thinking in Action

  • Case Study: Socratic Method : Used in law schools, the Socratic method involves asking a series of questions to help students think deeply about the subject matter.
  • Example: Reflective Journals : Students keep journals where they reflect on their learning experiences, analyze their thinking processes, and develop insights.

Developing critical thinking skills is crucial for academic success and informed decision-making. By asking questions, analyzing assumptions, evaluating evidence, developing hypotheses, reflecting on thinking processes, engaging in discussions, practicing problem-solving, and using critical thinking exercises, individuals can enhance their ability to think critically.


Text prompt

  • Instructive
  • Professional

10 Examples of Public speaking

20 Examples of Gas lighting

The Practical Value of Studying Philosophy

Posted in: Why Study Philosophy?

resume examples problem solving skills

Transferable Skills

By studying philosophy, students develop cognitive transferable skills that pay off in a variety of professions—transferable skills such as Logical Reasoning • Analysis • Abstract Conceptualization • Problem-Solving • Creative Thinking • Clear and Persuasive Writing • Mental Dexterity • An Ability to Assess Different Perspectives and Frameworks • Information Management.

Earning Potential

The national median salary of Philosophy graduates is higher than nearly every other major in the social sciences, humanities, and higher than many other majors—higher than Psychology, Criminology, Communication, Special Education, Early Childhood Education, Business Management, Political Science, History, English, and so on (data source: ).

Which professions do philosophy graduates pursue? • Technology • Business • Law • Publishing • Government • Advertising • Journalism • Teaching • Sales • Human Resources • Public Relations • Activism • Public Policy, and so on.

Read about the practical value of studying philosophy

• Forbes  (2017) – “ A Case For Majoring In Philosophy ”

“Every year, college students choose their majors with an eye toward the return on investment. Among the usual lucrative suspects like finance and engineering, one liberal arts field stands out: philosophy. It turns out that philosophy majors earn significantly more than most majors, especially over the long term.”

“The surprisingly robust ROI [return on investment] for philosophy majors can be traced to its intellectual rigor. Philosophers are taught to seek out the pressure points in arguments and to reason for themselves. They dive into highly technical conversations, construct their own positions and arguments, and analyze relevant problems from multiple perspectives.”

“Beyond finances, the study of philosophy can also help students learn for themselves how they define the good life and how to go about living it.”

• U.S. News & World Report  (2020) – “ What You Can Do With a Philosophy Degree ”

“Philosophy students learn how to question conventional thinking, which is a marketable skill.”

“A Wall Street Journal analysis of the long-term earning potential of people with various college majors revealed that philosophy majors tend to get raises and promotions more quickly than individuals with other majors, and a result of this rapid career progression is that philosophy majors’ mid-career earnings are usually double the size of their starting salaries.”

• CNBC  (2018) – “ Mark Cuban says studying philosophy may soon be worth more than computer science—here’s why ”

“’I’m going to make a prediction’, Cuban told AOL in 2017. ‘In 10 years, a liberal arts degree in philosophy will be worth more than a traditional programming degree’…He views previously lucrative jobs in industries like accounting and computer programming as subject to the powers of automation. To remain competitive, Cuban advises ditching degrees that teach specific skills or professions and opting for degrees that teach you to think in a big picture way, like philosophy.”

• Times Higher Education  (2019) – “ What Can You Do with a Philosophy Degree? ”

“Philosophy graduates have highly transferable skills that are valuable to employers.”

“Graduates secure work in a variety of disciplines after their degree, such as teaching, PR or politics. Communications, publishing, HR and advertising can be attractive options for philosophy graduates, as well as law, banking, the civil service, business and science. Others go on to further study, research, academia and/or lecturing in philosophy or a related field.”

• Entrepreneur Magazine  (2017) – “ 5 Reasons Why Philosophy Majors Make Great Entrepreneurs ”

“When accomplished entrepreneurs like Reid Hoffman, Peter Thiel and Carly Fiorina credit their philosophy backgrounds for their success, you have to wonder if they’re on to something.”

• New York Times  (2018) – “ A Wall Street Giant Makes a $75 Million Bet on Academic Philosophy ”

“Philosophy, he [Bill Miller] added, ‘has made a huge difference both to my life outside business, in terms of adding a great degree of richness and knowledge, and to the actual decisions I’ve made in investing’.”

“Mr. Miller, 67, is not the only old-guard Wall Street figure with a background in philosophy. George Soros was heavily influenced by the Austrian philosopher Karl Popper. Carl Icahn was a philosophy major at Princeton . . . (On the watchdog side of the street, Sheila Bair, the former chair of the Federal Deposit Insurance Corporation, was also a philosophy major.)”

• Harvard Business Review  (2014) – “ How Philosophy Makes You a Better Leader ”

“A CEO client . . . found that contemplating the teachings of an ancient philosopher (Socrates) and a 20th century philosopher (Habermas) empowered him to implement an enhanced process of dialogue, consensus building, and ‘communicative rationality’ with his leadership team.”

• National Bureau Of Economic Research  (2017) – “ The Costs Of And Net Returns To College Major ”

“Health and Engineering majors, where earnings returns are large on a per graduate basis, have per-dollar returns similar to those observed in education, math, philosophy , and language degrees. .  .”

Graduate Study

Some philosophy majors go on to graduate studies in philosophy in order to pursue an academic career. The philosophy major is also exceptional training for many other post-graduate paths, such as law school. In fact, statistics indicate that philosophy majors perform very well on standardized tests for post-graduate and professional study.

  • The GRE (“the SAT for graduate school”) – Philosophy majors come out on top.

“When students are compared by major on how far above average they do on the Graduate Record Examinations (GRE), a standardized test used in many disciplines to assess applicants to graduate programs, philosophy majors come out on top , according to a new look at test score data over the past few years.” (Daily Nous)

  • Our philosophy department and Montclair State’s Feliciano School of Business have partnered for a “4 + 1” Philosophy BA/MBA program .
  • The LSAT (the entrance exam for law school admissions) – Philosophy majors tie for first place with Economics majors.
  • Medical School – The Philosophy major is a solid path to medical school. Consider the data and facts as explained by Paul Jung, M.D: “ If you think biochemistry is your ticket into medical school, think again. “


  1. Creative Problem Solver Resume Samples

    resume examples problem solving skills

  2. How To Put Problem Solver On Resume

    resume examples problem solving skills

  3. Problem Solving Skills Resume Samples

    resume examples problem solving skills

  4. Problem Solving Skills Examples Resume

    resume examples problem solving skills

  5. 20+ Examples of Good Problem Solving Skills for Your CV

    resume examples problem solving skills

  6. Creative Problem Solver Resume Samples

    resume examples problem solving skills


  1. Problem Solving Explained in 5 Easy Steps!

  2. 3.2

  3. How to improve your problem solving skills

  4. Real numbers. Ex 1.1 Remaining Questions-Class 10th- Part 3- Antu Bansal- AR Maths Zone

  5. 🔓🧠💯Unlock Your Brain Full Potential with these 💥🤔🔎Top 4 Exercises to Boost Critical Thinking Skills

  6. Types of Problem solving And purpose


  1. How To Include Problem-Solving Skills on Your Resume

    Problem-solving skills resume example Here is an example of a problem-solving skills resume: David Johnson New York, New York 214-961-3013 [email protected] Professional summary Dedicated professional with managerial experience and a hands-on leadership style that focuses on addressing issues before they impact production.

  2. How to List Problem-Solving Skills on a Resume [List Included]

    Identify the problem #2. Understand the problem #3. Research the systems that make up the problem #4. Visualize the problem #5. Brainstorm solutions #6. Choose the best answer (s) Problem-Solving Skills Resume Example Key Takeaways. Share this article. 8. 8.

  3. 7 Best Problem-Solving Skills for Your Resume + Examples

    7 Important problem-solving skills for your resume. Problem-solving skills can range from detail-oriented diagnostics to team leadership. Here's a list of skills involved in various stages of the problem-solving process. When crafting your resume, look to these examples to see what problem-solving skills you might have. 1. Research

  4. Problem-Solving Skills Examples for Your Resume [2024]

    Here are a few problem-solving skills examples for your sales resume to set yourself apart from the competition: Analyzing market trends and competitor activity to identify opportunities for growth and competitive advantage. Troubleshooting and resolving customer complaints or issues to ensure customer satisfaction.

  5. How to List Problem-Solving Skills on Your Resume

    Problem-Solving Skills: Resume Examples Example 1. Continue reading as we examine some more problem-solving skills examples for your resume. This first problem-solving resume example is for a video editing job. While a job like this requires advanced technical skills, problem-solving skills are just as important. You can use the "skills ...

  6. 7 Problem Solving Skills That Aren't Just Buzzwords (+ Examples)

    Problem solving skills resume example. The fact that everybody and their grandmothers put "problem-solving skills" on their CVs has turned the phrase into a cliche. But there's a way to incorporate these skills into your resume without sounding pretentious and empty. Below, we've prepared a mock-up resume that manages to do just that.

  7. 8+ Top Problem Solving Skills for Your Resume

    Here are three ways to develop strong problem solving skills: 1. Get outside of your comfort zone. Opportunities for problem solving often occur when we challenge ourselves and try something new. Take a course at your local university, volunteer for a good cause in your area, or get involved in a new project at work for opportunities to apply ...

  8. How To List Problem Solving Skills on a Resume

    The first thing to know is this: Problem solving is a soft skill, which means you should never list it directly in your skills section. Instead, you should: Include past examples of problem solving in your work experience bullet points. List related hard skills in your skills section. Mention key skills and accomplishments in your resume ...

  9. How to Highlight Problem-Solving Skills on Your Resume (+ Examples)

    Analytical problem-solving skills examples. Analyzed sales trends over 12 months, identifying key patterns that led to a 15% increase in targeted marketing effectiveness. Conducted detailed customer feedback analysis, which influenced product development, resulting in a 20% decrease in customer complaints. 2.

  10. How to Demonstrate Problem-Solving Skills on Your Resume?

    Example 4: Demonstrate the skill through other sections of your resume. Besides giving examples from the workplace, your resume may also include references from times when you have tried to build your own initiative, startup, or a side project. This gives the loudest example that you act upon your ideas for solutions to an identified problem.

  11. 10 Best Problem-Solving Skills for a Resume

    Here are the top 10 problem-solving skills to include on a resume: 1. Analytical skills. Еhe ability to gather, analyze and interpret data to identify problems and develop solutions. "Utilized strong analytical skills to gather and interpret data for a marketing campaign that resulted in a 20% increase in sales.".

  12. What Are Problem-Solving Skills? (for a Resume & Career)

    Problem Solving Skills on a Resume—Example. Developed solution designs in collaboration with software architects that improved process efficiency by 150% and reduced costs by $300K. Supported testing on 3+ large-scale projects to refine solutions and ensure they fit the purpose and match the customer's needs.

  13. Problem Solving Skills

    Problem-solving skills include several soft skills such as research, reasoning, analysis and decision making. Examples of problem-solving skills. Learning and developing problem-solving skills can improve your value in the workplace both as an employee and as a credible teammate. Here are some examples of problem-solving skills: Research

  14. What are problem-solving skills and how best to include them on your resume

    Here are the 7 steps defined by the University of Iowa Human Resources Department: Define the problem. Clarify the problem. Define your goals. Identify the cause of the problem. Develop a plan of action. Execute the plan. Evaluate the results. And you could add one more….

  15. Problem-Solving Skills to Include in Your Resume in 2024

    Developed and implemented strategies to improve customer satisfaction based on detailed analysis of customer feedback, resulting in a 15% increase in positive feedback. #2. Critical Thinking. We previously mentioned critical thinking, which is another important skill in the problem-solving group of abilities.

  16. How to List Problem-Solving Skills on a Resume + Examples

    Decision-making. Analytical skills. Critical thinking. Project management. Fact-finding. Active listening. A great problem solver will be good at all of these things. These keywords are all elements you should be sprinkling throughout your resume and cover letter, so recruiters can see examples of problem-solving capabilities everywhere they look.

  17. Problem Solving Skills: Best Examples & Advice for 2024

    Problem-solving skills involve various attributes, including analytical and critical thinking, decision-making, creativity, and resourcefulness. The ability to think outside the box, coupled with sound judgment, helps individuals weigh various options and identify the most effective solution. Creativity is also a critical aspect of problem ...

  18. 53 Problem solving skills for 2024 + CV examples

    It's important to have the necessary skills needed to implement solutions when problem solving: here are some examples of implementation skills and how to describe them on your CV: Project management - e.g. "Headed up a team of writers, editors, and designers in creating our successful monthly newsletter, distributed to our 500,000 ...

  19. What Are Problem-Solving Skills? (Definition, Examples, And ...

    Example Answers to Problem-Solving Interview Questions. Once you've impressed a hiring manager with top-notch problem-solving skills on your resume and cover letter, you'll need to continue selling yourself as a problem-solver in the job interview.. There are three main ways that employers can assess your problem-solving skills during an interview:

  20. Boost Your Resume: Showcase Problem-Solving Skills

    Highlighting your problem-solving skills on your resume can set you apart. Start by pinpointing specific examples where you identified a problem, devised a solution, and implemented it successfully.

  21. 30 Best Personal Skills for Your Resume [Examples]

    10. Problem-solving. Problem-solving skills include the ability to actively identify, analyze, and overcome obstacles, both independently and as part of a team. While challenges are inevitable in any workplace, with the right problem-solving skills, they can promote opportunities for growth.

  22. What Are Transferable Skills? 10 Examples for your Resume

    "On the other hand, soft skills are interpersonal attributes—generalities that don't speak to your ability to do a job, but could determine how you interact with others, process information, and the kind of environment you feel productive in. For example, collaboration, problem solving skills, effective time management."

  23. Article on Critical Thinking Skills Example [Edit & Download]

    Example: Use problem-solving frameworks, like SWOT analysis, to evaluate a business case study. 8. Use Critical Thinking Exercises. Incorporate exercises and activities designed to boost critical thinking skills. Example: Engage in brainteasers, puzzles, and logic games that challenge your reasoning abilities.

  24. The Practical Value of Studying Philosophy

    Transferable Skills By studying philosophy, students develop cognitive transferable skills that pay off in a variety of professions—transferable skills such as Logical Reasoning • Analysis • Abstract Conceptualization • Problem-Solving • Creative Thinking • Clear and Persuasive Writing • Mental Dexterity • An Ability to Assess Different Perspectives and Frameworks ...