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Hospitality Cover Letter Examples

Writing a cover letter for a job in hospitality can be challenging, but with the right guidance you can land a great job in the hospitality industry. With the right preparation, your cover letter can make a great impression on potential employers. This guide will provide you with examples of hospitality cover letters that will help you effectively communicate to prospective employers why you are the perfect fit for their organization. Additionally, you’ll learn valuable tips for what to include in a hospitality cover letter and how to format it. By the end of this guide, you’ll have the skills to create a hospitality cover letter that will stand out from the rest!

• Assistant Hotel Manager
• Back Waiter
• Bell Attendant
• Bell Captain
• Bell Person
• Cart Attendant
• Chambermaid
• Club President
• Concession Stand Worker
• Dining Room Attendant
• Dining Room Manager
• Dining Room Server
• Dining Room Supervisor
• F&B Manager
• Fine Dining Server
• Front Of House Manager
• Front Office Receptionist
• Front Office Supervisor
• General Cashier
• Golf Attendant
• Golf Cart Attendant
• Guest Room Attendant
• Guest Service Agent
• Guest Service Representative
• Guest Service Supervisor
• Hospitality Associate
• Hospitality Manager
• Hospitality Supervisor
• Hotel Assistant Manager
• Hotel Attendant
• Hotel Clerk
• Hotel Front Desk Receptionist
• Hotel Front Office Manager
• Hotel General Manager
• Hotel Operations Manager
• Hotel Receptionist
• Hotel Reservationist
• Hotel Room Attendant
• Hotel Steward
• Hotel Supervisor
• Houseperson
• Lobby Attendant
• Mall Manager
• Night Manager
• Nightclub Manager
• Resident Manager
• Rooms Controller
• Rooms Division Manager
• Service Attendant
• Showroom Assistant
• Ski Lift Operator
• Valet Manager
• Vip Hostess
• Executive Steward

Why a Hospitality profession needs a cover letter

Having a solid cover letter is essential for any job application, especially when it comes to the hospitality industry. A cover letter is the first thing that the hiring manager will read, so it needs to be compelling enough to make them want to learn more about you. Here are some reasons why a hospitality job seeker needs a cover letter:

• It Highlights Your Qualifications: A cover letter is a great way to showcase your qualifications for a position. You can use it to highlight your relevant experience and skills, and explain why you are a great fit for the role.
• It Demonstrates Your Passion: A cover letter can help demonstrate your passion for the hospitality industry. You can use it to showcase your enthusiasm, and explain why you would be the perfect fit for the role.
• It Sets You Apart From Competition: A well- crafted cover letter can help set you apart from the competition and make you stand out. It will allow you to differentiate yourself from other applicants and make a great impression on the hiring manager.
• It Demonstrates Your Communication Skills: A cover letter is also a great way to demonstrate your communication skills. You can use it to express yourself in a professional manner and demonstrate your writing abilities.

In conclusion, a cover letter is an essential part of any hospitality job application. It can help you highlight your qualifications, demonstrate your passion for the industry, and set yourself apart from the competition. It is also a great way to demonstrate your communication skills and make a great first impression.

Writing the Perfect Hospitality Cover Letter

When writing a cover letter for the hospitality industry, it’s important to make sure that you’re communicating the right tone and conveying the right information. In this article, you’ll find tips on how to write the perfect hospitality cover letter.

Begin your cover letter by introducing yourself and the position that you’re applying for. It’s important to be concise and concisely explain why you’re the perfect candidate for the job. Make sure to emphasize your relevant experience and skills in the hospitality industry, as employers often value these qualities more than a degree.

In the body of your cover letter, highlight specific accomplishments and experiences that demonstrate why you’re the ideal candidate for the job. Use specific examples to show that you have the skills and knowledge necessary to be a successful employee in the hospitality industry. Additionally, provide details about your previous work experience, such as your duties, accomplishments, and responsibilities.

It’s important to end your cover letter on a positive note. Thank the employer for considering you for the position and express your enthusiasm for the opportunity.

By following these tips, you can write the perfect hospitality cover letter that will help you stand out from the competition and secure the job you want. With the right cover letter in hand, you can make a great impression and convince employers that you’re the perfect candidate for the job.

What should be included in a Hospitality cover letter

A hospitality cover letter should include key elements to demonstrate your skills, experience and enthusiasm for the role.

• Start your cover letter with a friendly, engaging introduction that conveys your enthusiasm for the opportunity.
• Explain why you are the ideal candidate for the position, highlighting your relevant experience and education.
• Mention your familiarity with the industry, from general knowledge to specific qualifications.
• Demonstrate that you understand the importance of customer service in hospitality, and how you can contribute to the success of the business.
• Include a few examples of times when you went above and beyond to provide exceptional customer service.
• Explain why you are passionate about the hospitality industry and what motivates you to be successful.
• Include any additional skills or knowledge that you can bring to the role, such as working in a team, knowledge of other languages or familiarity with different types of technology.
• Close your letter by expressing your appreciation for the opportunity and expressing your enthusiasm to discuss the role further.

How to format a Hospitality cover letter

Formatting your hospitality cover letter appropriately is key to making a good first impression with a potential employer. Here are some tips to help you format your hospitality cover letter in a professional and appealing way:

• Start with your contact information. Be sure to include your name, mailing address, phone number, and email address.
• Include the date and the name and contact information of the person to whom you’re sending the letter.
• Start your letter with a polite salutation. You should use the correct title for the person you’re addressing, such as “Dear Mr./Mrs./Ms. [Last Name]”.
• In the first paragraph of your letter, explain why you’re writing and why you’d be a great fit for the hospitality position.
• Use the second and third paragraphs to highlight your skills, qualifications, and experiences that make you the perfect candidate for the job.
• Close your letter with a thank you and an offer to provide any additional information.
• Type your name and sign the letter. Include a digital signature if you are submitting your letter online.
• Use a 12- point font size and a professional font such as Times New Roman or Arial. Include appropriate spacing between paragraphs.
• Proofread your letter thoroughly to ensure there are no typos or other errors.

Following these tips will help ensure that your hospitality cover letter is formatted professionally and accurately, giving you the best chance of getting an interview. Good luck!

Common mistakes to avoid when creating a Hospitality cover letter

• Not tailoring your cover letter to the job: Every cover letter should be tailored to the job you are applying for. Make sure to include relevant skills, experiences, and qualifications that demonstrate why you are the best candidate for the job.
• Forgetting to include key information: When writing a hospitality cover letter, make sure to include key information about yourself such as your skills, experience, education, and any relevant certifications you may have obtained. This is the best way to convince employers that you are a perfect fit for the role.
• Not checking for typos and grammar mistakes: Before you submit your hospitality cover letter, make sure to proofread it thoroughly. Nothing can turn off an employer more than a letter full of typos and grammar mistakes.
• Being too generic: Try to avoid using generic phrases such as “I am a hard worker” or “I have great customer service skills”. Make sure to provide specifics about your experiences and qualifications that will set you apart from other applicants.
• Not showing enthusiasm: Employers want to see that you are genuinely interested in the job and excited to join the team. Make sure to convey your enthusiasm and enthusiasm for the position in your cover letter.
• Focusing too much on yourself: While your cover letter should include information about your experience and qualifications, make sure not to focus too much on yourself. Make sure to show that you have done your research on the company and that you understand what the job requires.
• Not addressing the letter to the right person: It’s important to address the hiring manager by name. This shows that you have taken the time to research who the letter should be addressed to. If you are unsure who the hiring manager is, contact the company to find out.
• Not asking questions: Asking questions at the end of your cover letter shows

Benefits of submitting a Hospitality cover letter

A hospitality cover letter is an important tool for job seekers looking to land a job in the hospitality industry. It is the first impression a potential employer will have of you, and so it is essential to make sure it is well written and professional. Submitting a well- crafted hospitality cover letter will give you a competitive edge when it comes to finding the perfect job in the hospitality industry. Here are some of the benefits of submitting a hospitality cover letter:

• Highlighting Your Relevant Skills and Experience: A hospitality cover letter provides an opportunity to showcase your relevant skills, qualifications, and experience to the employer. By providing a detailed overview of your background and expertise, you will be able to demonstrate why you are a great fit for the position.
• Showing Your Engagement and Enthusiasm: Submitting a hospitality cover letter is a great way to show the employer that you are engaged and enthusiastic about the opportunity. A well- crafted cover letter will demonstrate your eagerness to learn and contribute to the company.
• Personalize Your Application: A hospitality cover letter is a great way to personalize your application. It allows you to explain why you are the ideal candidate for the position and how your skills and experience can benefit the company.
• Differentiate Yourself From Other Applicants: A well- crafted hospitality cover letter will help you stand out from other applicants. By providing a unique and compelling story about yourself, you will be able to differentiate yourself from the competition.
• Establish a Connection With the Employer: A hospitality cover letter is a great way to establish a connection with the employer. By providing a brief overview of your background and qualifications, you will be able to demonstrate why you are a great fit for the position and establish a connection with the employer.

A well- crafted hospitality cover letter can make a huge difference in your job search. By making a strong first impression, you can make sure your resume stands out from the crowd. To get started on your own hospitality cover letter, use our examples and writing guide to create a professional and polished document. Remember to customize your cover letter to the hospitality industry and make sure your cover letter content is tailored to the job you’re applying for. With the right cover letter, you can set yourself up for success in your job search. Good luck!

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Hospitality Cover Letter Samples & Examples That Worked in 2024

Perfecting your hospitality cover letter could be the key to securing your dream job in this vibrant industry. This comprehensive guide will share priceless tips , provide real-life examples, and lead you down the path to success.

And so, read on and learn all about:

• Formatting your hospitality cover letter
• Crafting an effective cover letter header
• Writing an eye-catching cover letter headline
• Building a strong cover letter introduction
• Highlighting your skills and accomplishments in cover letter body paragraphs
• Writing a strong conclusion
• Avoiding common mistakes on a hospitality cover letter
• Average salary and job outlook for hospitality professionals
• Hospitality resources for job seekers

1. How to properly format your hospitality cover letter

The neatness and clarity of your hospitality cover letter are just as important as its content. Here's how you can format your cover letter to make it an engaging read.

• Start with the basics: A standard business letter format is a reliable choice. Your name and contact details should be at the top, followed by the date, and then the employer's name and contact information. 
• Choose a clear font: Steer clear of fancy fonts — stick with ones that are easy on the eyes. Arial, Calibri, or Times New Roman in 10-12 size is a good way to go. 
• Keep it short: Your cover letter should be concise and straight to the point. Aim to fit everything within half a page or about 250 words.
• Space it out: Using 1.5 or double spacing helps ensure your cover letter doesn't look cluttered. 
• Set your margins: Standard one-inch margins on all sides are typically the best bet for an organized appearance. 
• Break it down: Divide your cover letter into sections: introduction, main body, and conclusion. Each part should transition smoothly into the next.
• Sign off nicely: Wrap up your cover letter with your signature — just another slight personal touch to the document.

Now, with the proper formatting done, let's move on to the meat of your cover letter — the content.

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2. how to write an effective header for your hospitality cover letter .

The header of your cover letter is the very first thing an employer will see, so it's important to get it right. In essence, the header is your business card within the cover letter, containing crucial contact details about you and the hiring manager.

Your header should contain the following:

• Your full name
• Your complete address (though sometimes, city, and state will suffice)
• Phone number
• Professional email address
• Hiring manager’s full name and title
• The company’s name
• The company’s address

Here are examples showing incorrect and correct ways of writing a hospitality cover letter header:

Incorrect hospitality cover letter header example

John Doe [email protected] 08/14/2021

To: Hiring Manager XYZ Hotel

Why is this example weak? Here, the header misses out on key details such as the sender's complete address and contact number. What’s more, it doesn't specify the hiring manager's name and the company's address.

Correct hospitality cover letter header example

John Doe 123 Main Street Springfield, IL 62701 (217) 555-1234 [email protected] August 14, 2022

To: Ms. Jane Smith Hiring Manager XYZ Hotel 789 Central Avenue Springfield, IL 62701

Why is this a strong header? This version is complete and professional, providing all necessary details. The sender's full name, complete address, and contact details are at the top, followed by the current date. The hiring manager's name and company's details are clearly marked next.

A nicely formatted header sets the tone for the rest of your cover letter. Make it count!

3. How to craft a compelling cover letter headline

A headline in a cover letter is a short, catchy statement that grabs the reader's attention right away . An effective one previews what's to come and stirs interest. 

In crafting a powerful headline, infuse it with:

• Your main qualification
• Things you bring to the table
• How your skills align with the job
• Enthusiasm for the role and company

Weak hospitality cover letter headline example

Hospitality Professional Applying for Job

Why is this example incorrect? This headline is too vague. It doesn't specify what the role is, and fails to generate interest. 

Strong hospitality cover letter headline example

Experienced Hospitality Manager Ready to Boost Guest Satisfaction at XYZ Hotel

Why is this headline strong? It gets attention. It includes the title of the role, a key skill (boosting guest satisfaction), and the specific name of the company, showing enthusiasm and alignment with the targeted role.

So craft a headline that makes the hiring manager stop in their tracks, eager to read further. This is your moment to make a strong first impression.

4. How to customize your cover letter greeting

Casting a personalized greeting in your cover letter seamlessly paves the way for an engaging conversation. It reveals that you've taken an extra step to find out who you're writing to. Addressing them by name imparts immediate familiarity and interest in your letter .

So, where do you find the hiring manager's name? Get in the detective mode:

• Check the job listing carefully
• Visit the company's website 
• Leverage LinkedIn
• Call the company to ask

Examples of personalized greetings for your hospitality cover letter

• Dear Mr. Blake,
• Dear William Blake,
• Dear Hiring Manager Wiliam Blake

Yet, there may be times when the hiring manager's name isn't available. In these cases, steer away from generic greetings like "To whom it may concern". Here are better alternatives: 

• Dear Hiring Manager (a safe, gender-neutral option)
• Dear [Department] Team (shows your interest in the team you will be working with)
• Dear [Company Name] Recruiter 

Investing time in finding the hiring manager's name and personalizing your greeting will give your hospitality cover letter a head start. Indeed, often little details like these make a big difference.

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5. How to write a strong hospitality cover letter introduction

A compelling introduction is one of the most crucial aspects of your cover letter. It grabs the reader's attention from the word go and provides a snapshot of your professional journey. 

A successful introduction should include:

• A concise overview of your professional and academic background
• A clear statement about why you're applying for this position
• A mention of any mutual acquaintances, if applicable

Incorrect hospitality cover letter opening example 

I'm writing to apply for the position at your hotel. I have a degree in hospitality management and have worked in a hotel before.

Why does this intro fall flat? It fails to provide specific details about the professional journey, the reasons for applying, and the name of the position or the hotel.

Correct hospitality cover letter opening for an experienced professional

As an accomplished Hotel Manager with 7 years' experience in providing top-tier guest experiences, I am excited to apply for the Hospitality Manager position at XYZ Hotel. Our mutual acquaintance, Jane Doe, recommended this role to me and spoke highly of XYZ Hotel's commitment to quality service.

Why is this introduction strong? This introduction ticks all boxes; it details the experience, mentions the specific role, name-drops the hotel, explains the reason for applying, and includes a reference.

Correct cover letter opening for a recent graduate

As a recent graduate in Hospitality Management from Boston University with internship experience at prestigious hotels, I am enthusiastic about bringing fresh perspectives to the Hospitality Assistant role at XYZ Hotel. My academic exposure and hands-on experience have steeled my passion for providing guests with unforgettable experiences.

Why is this intro ideal for a fresh graduate? This portrays the candidate as a keen learner ready to transition from academic to professional life. It indicates notable achievements and how they align with the role sought.

Ultimately, your introduction must demonstrate your understanding of the job requirements, your eagerness for the role, and set the tone for the rest of the cover letter.

6. How to highlight your top skills and accomplishments as a hospitality professional

Pouring the most captivating part of your hospitality cover letter, the body is where you showcase your skills and accomplishments . It's where you list your ingredients that make you an ideal candidate.

Format this section into two or three short paragraphs or a combination of paragraphs and bullet points, making it easier to digest. 

Underline your skills that align directly with the job requirements. Here are some typical hospitality skills that shouldn’t miss in your cover letter:

• Customer service 
• Communication 
• Multitasking 
• Problem-solving 
• Flexibility 
• Attention to detail

You can’t go wrong in your body paragraphs if you:

• Celebrate your achievements:  Your cover letter is the place to shine. Relate your achievements to tangible percentages, numbers or specific milestones, if possible.
• Use clear and specific examples to highlight how you've applied these skills in the past.

Hospitality cover letter body paragraph example

At my previous position as Front Office Manager at ABC Hotel, I coordinated the team effectively, driving a 15% boost in staff productivity, which cascaded into higher guest satisfaction rates. 

Fret not if you lack professional experience. Focus on transferable skills, internships, or course projects that demonstrate your capabilities and commitment.

Fresh graduate’s cover letter body paragraph example

As a recent graduate from the Hospitality Management program at XYZ University, I bring a comprehensive understanding of hospitality industry dynamics. During my internship at ABC Hotel, I successfully project-managed a campaign promoting off-season visits, resulting in a noteworthy occupancy rate lift during these traditionally low seasons. 

Remember, your accomplishments and skills serve as the proof of your potential. Use them wisely and you'll have a hospitality cover letter that's tough to turn down.

Pro tip: Showcasing skills specifically tailored to the job qualifications increases chances of securing an interview. And so, highlighting hospitality skills in your cover letter that match the job description is a strategy that can significantly impact your chances of getting noticed.

7. How to persuasively end your hospitality cover letter

Much like the last goodnight of a well-hosted event, the concluding paragraph of your cover letter holds vital importance. It's your final pitch, a moment to cement the positive impression you've created throughout the letter.

A powerful conclusion should:

• Reiterate your enthusiasm for the position
• Recap why you're the best fit for the job
• Indicate your availability for further discussion and how you can be reached
• Strategically mention your plan for a follow-up
• And of course, it should end with a professional sign-off

Hospitality cover letter conclusion example

I am enthusiastic about the prospect of bringing my unique blend of skills and experience to XYZ Hotel as the Hospitality Manager. I am confident I can make significant contributions to your team and uplift the guest experience further. 

Please feel free to contact me at (123) 456-7890 or via email at [email protected] to arrange a convenient time to talk. Meanwhile, I look forward to a positive response and will follow up next week to discuss any potential next steps.

Thank you for considering my application. 

In essence, the conclusion is your final opportunity to communicate your desire, readiness, and aptitude for the role. Make the most of it, and you'll be that much closer to an interview.

8. How to avoid common mistakes on your hospitality cover letter

Even a minor mistake in your cover letter can cost you a job opportunity, so let's address some common blunders and discuss how to dodge them.

• Too long or too short: Avoid crafting an epic novel or a key-note speech. Aim for 250-400 words, which typically amounts to 3-4 concise paragraphs.
• Sending a generic letter: Carefully customize your cover letter for each job application. Highlight how your skills and experience align specifically with the job description provided.
• Focusing too much on education for experienced roles: For experienced professionals, the focus should be on relevant past job experiences, skills, and achievements. Educational details should be brief and secondary.
• Forgetting to proofread: Errors signal lack of attention to detail. Always proofread your letter multiple times, and consider asking a friend or using a digital tool to help with this.
• Being negative or apologetic: Never point out what you lack; rather, skillfully focus on showcasing what you can offer. 
• Incorrect or missing contact information: Ensure the personal details and contact information you provide are up-to-date and error-free. This is crucial for if and when the employer decides to contact you.
• Improper formatting: Maintain professional and clean formatting throughout. Bunched-up text is hard on the eyes. Make use of line breaks, bullet points, and adequate spacing.

By dodging these common pitfalls, you can ensure your hospitality cover letter is error-free, compelling, and showcases you as the best candidate for the job.

9. Average wage and job outlook for hospitality professionals

In terms of earnings and job prospects, the hospitality sector presents an appealing landscape. 

According to the Bureau of Labor Statistics , the average hourly earnings for professionals within the hospitality and leisure sector stood at $21.36 as of October 2023.

In terms of job prospects, the picture is incredibly promising too. As a testament to the sector's vitality, leisure and hospitality had been adding an impressive average of 79,000 jobs per month in 2022. With this steady upward trend, opportunities for career growth and development in the hospitality field are clearly abundant.

In conclusion, the hospitality sector not only offers the possibility for a stable and rewarding income but also presents a bright job outlook, making it an excellent career choice for both budding and experienced professionals .

10. Hospitality resources for job seekers

As a job seeker in the hospitality industry, it's crucial to stay informed, and there are fantastic resources out there to help you achieve just that. Whether you're looking for job listings, industry news, networking opportunities, or career advice, here are some go-to platforms:

• HospitalityNet: A comprehensive resource offering industry news, job listings, events, and valuable market insights.
• Hcareers: A dedicated hospitality job board catering to all levels of job-seekers with opportunities from around the globe.
• eHotelier: This provides professional development resources, global hospitality job listings, and the latest industry news and insights.
• American Hotel & Lodging Association (AHLA): A renowned resource offering networking opportunities, updates on industry trends, and even advocacy resources.
• LinkedIn: Don’t underestimate this networking giant. It's a tremendous resource for job listings, industry updates, and a platform to connect with fellow professionals.
• Caterer.com: This is the UK's largest hospitality job board, offering job advertisements from some of the top employers in the industry. 
• Hospitality trends: Stay updated with the latest trends in the hospitality industry, from hotel design to customer service innovations.
• National Restaurant Association (NRA): If you're focused on the restaurant industry, the NRA is a must-follow for the latest news, learning resources, and events. 
• Cornell Hospitality Quarterly: Published by Sage in association with the Cornell University School of Hotel Administration, this journal offers a wealth of academic and industry insights.

So dive in, soak up the wealth of information these resources offer, and accelerate towards a successful finish line in your hospitality job hunt.

Hospitality Cover Letter FAQ

No, it's best to customize each cover letter for the specific job to which you're applying. Address the unique requirements of each role to show you've thoroughly read the job description and understand what's needed.

It's generally a good idea to include a cover letter unless the job posting explicitly advises against it. A cover letter gives you another opportunity to sell yourself.

No, your cover letter and resume should complement each other, not replicate the exact same information. Your cover letter is an opportunity to explain in more detail the key professional experiences or skills listed briefly on your resume. Use it to demonstrate how these experiences or skills make you an ideal candidate for the job.

Unless the job posting specifically asks for this information, it's better to discuss salary expectations later, perhaps during an interview or job offer discussion.

It depends on what's requested in the job posting. You might attach it as a Word document or PDF, or paste it in the body of an email. Always follow the employer's instructions.

Martin Poduška

Martin is a resume expert and career advice writer at Kickresume. In his five years at Kickresume, he has written hundreds of in-depth, painstakingly researched resume advice articles and, as chief editor, he has also edited and revised every single article on this website. Tens of thousands of job seekers read Martin’s resume advice every month. He holds a degree in English from the University of St Andrews and a degree in Comparative Literature from the University of Amsterdam .

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Hospitality Management Cover Letter Example

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Start your Hospitality Management cover letter by addressing the hiring manager personally, if possible. Then, introduce yourself and state the position you're applying for. Make sure to mention where you found the job posting. In the first paragraph, briefly highlight your most relevant experiences or skills that make you a strong candidate for the job. For example, you could say, "With my 5 years of experience in managing a high-end hotel, and a proven record of improving guest satisfaction, I am confident that I would be a valuable addition to your team." This not only shows your qualifications but also your enthusiasm for the role.

The best way for Hospitality Managements to end a cover letter is by expressing enthusiasm for the potential opportunity, summarizing your qualifications, and inviting further discussion. You could say something like, "I am excited about the possibility of bringing my experience in guest relations and team management to your esteemed establishment. I am confident that my skills and passion make me a strong candidate for this role. I look forward to the opportunity to discuss how I can contribute to your team's success." Always remember to thank the reader for their time and consideration. This ending is assertive, shows your interest, and leaves the door open for further communication.

In a cover letter for Hospitality Management, the following elements should be included: 1. Contact Information: This includes your name, address, phone number, and email address. It's also important to include the date and the hiring manager's contact information. 2. Professional Greeting: Address the hiring manager by their name if it's known. If not, a professional greeting such as "Dear Hiring Manager" is acceptable. 3. Introduction: This is where you introduce yourself and mention the position you're applying for. It's also a good place to mention any mutual connections if you have any. 4. Body: This is the main part of the cover letter. Here, you should highlight your relevant skills, experiences, and achievements that make you a good fit for the position. For Hospitality Management, this could include experiences in managing teams, overseeing operations, improving guest satisfaction, or increasing revenue. Be sure to provide specific examples. 5. Company Knowledge: Show that you've done your research about the company. Mention what you admire about the company and how you can contribute to its goals and values. 6. Closing: In your closing paragraph, express your enthusiasm for the role and the opportunity to contribute to the company. Also, indicate your availability for an interview. 7. Professional Closing: End the letter professionally with "Sincerely" or "Best regards," followed by your full name. 8. Postscript: This is optional, but you can add a postscript to highlight a significant achievement or detail that can set you apart from other candidates. Remember, the cover letter should not just repeat what's in your resume. It should complement it by providing more in-depth information about your experiences and skills. It's also your chance to show your personality and passion for the hospitality industry.

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5 Hospitality Resume Examples to Win the Job in 2024

Hospitality Resume

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• Write Your Hospitality Resume

As a hospitality worker, you’re a pro at customer service. Your efforts revolve around creating memorable experiences for guests, responding to their requests, and anticipating their needs. 

Your knack for communication fosters lasting connections, and your adaptability lets you thrive in fast-paced environments. The tricky part is that summarizing your work ethic, motivation, and effectiveness in your AI cover letter and resume form can be difficult. 

We’re here to help you overcome this unique challenge. Our expertly-written hospitality resume examples and handy resume tips will help you advance in your career!

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Why this resume works

• Flex your high booking conversion rates, and you’ll get the job before the next best candidate.

Hotel Manager Resume

• Fine-tune your hotel manager resume to showcase your ability to manage daily hotel operations using quantifiable bullet points. For instance, don’t just say you resolved potential issues, add what impact it created like “reducing guest complaints by 53% by using HelloShift’s task management features to resolve potential issues.”

Hospitality Management  Resume

• Such certificates show that you’re well-versed in customer expectations of the current market and know exactly how to serve them. This, coupled with a bachelor’s in hotel management can easily take your hospitality management resume up a notch.

Hotel Front Desk Resume

• One way to show your unique qualities in your hotel front desk resume is by referring to your achievement to reduce water and chemical usage.

Concierge  Resume

• To make this count in your concierge resume , showcase how you created memorable experiences and built strong rapport to boost customer return rates.

Related resume examples

• Customer Service
• Front Desk Receptionist
• Housekeeping

Match Your Hospitality Resume to Fit the Job

Making yourself stand out is all about showing recruiters that you’re perfectly suited for the role, so include some of the top skills , such as conflict resolution and upselling.

Technical skills are important too, so mention relevant reservation systems and point-of-sale software. The more proficient you are, the sooner you’re ready to hit the ground running, so make it clear that you’re experienced if this isn’t your first role in hospitality.

Because of the customer-facing nature of hospitality, adding a few soft skills is great too. The trick is to make sure that some of the skills you list should later be elaborated on and backed up with metrics in your work experience section.

Need a few pointers?

15 popular hospitality skills

• Booking.com
• Language Proficiency 
• Conflict Resolution 
• Guest Relations
• Food/Beverages
• Multitasking
• GoConcierge

Your hospitality work experience bullet points

Your role is all about perfecting the daily flow—welcoming guests, managing front desk operations, and ensuring impeccable service, all while keeping up a smile and maintaining control in a fast-paced environment. However, simply describing your tasks doesn’t really communicate how well you pull them off. 

To really emphasize your impact, your best bet is to focus on results. Your service leads to repeat customers, boosts upselling revenue, and elevates guest satisfaction. By adding quantifiable metrics to these results, you can wow employers before they’ve even met you. 

Make sure to mention accomplishments demonstrating the skills listed on your resume, using real results to add more depth and validity to your claims.

• Highlight your product knowledge and proactivity by mentioning your percentage of successful upselling efforts.
• Showcase your customer-centric attitude by talking about satisfaction ratings and reviews.
• Measure the average time it takes you to process guest arrivals and departures to demonstrate your efficiency.
• Calculate the percentage of guests who choose to return based on previous positive experiences to demonstrate your ability to create lasting impressions and maintain guest loyalty. 

See what we mean?

• Helped improve the online review rating from 3.2 to 4.8 stars using Guest Revu, positively impacting Ace Hotel Portland’s reputation
• Launched guest loyalty programs, resulting in a 29% increase in repeat guest bookings
• Streamlined concierge desk operations with Alice and reduced guest wait times by 28%
• Participated in team meetings and contributed to goals that resulted in a 12% increase in overall team efficiency

9 active verbs to start your hospitality work experience bullet points

• Coordinated
• Implemented
• Collaborated
• Revitalized 

3 Tips for Writing an Entry-Level Hospitality Resume

• If you’re lacking in professional or paid work experience , then focus on other kinds of experience you do have. This could be internships, volunteer work, or school projects that showcase your abilities in guest service or event planning. You can also include part-time work if it was a customer-facing role, such as tutoring, babysitting, or retail. 
• Always read over the job description , pick out the specific skills that are sought after, and include these in your resume. Not only will it help you stand out, but it will also help your resume pass through the ATS. Keep it specific—instead of the generic “marketing,” use “upselling techniques.”
• Everything you’ve done to prepare for your first hospitality job is relevant information for your resume. Courses in food safety or event planning, credentials such as ServSafe or CPR—all of these are worth mentioning to show your commitment to training and readiness to start working.

3 Tips for Writing a Hospitality Resume if This Isn’t Your First Job

• If you have specific experience or expertise in a certain area like event planning, guest relations, or food and beverage management, let it take center stage on your resume. This showcases your in-depth knowledge of the field and highlights where you can be most valuable.
• As an experienced hospitality worker, you’ll probably have no trouble finding a job—but tailoring your resume (and your hospitality cover letter ) to match the job description will still go a long way to help you land the best role. Adapt your application to the role. For instance, if you’re applying to be a hotel front desk employee, talk about your data entry and customer service background.
• Seamless teamwork is essential in a hospitality role, but “teamwork” never looks impressive as a listed skill. To showcase your collaboration skills more effectively, mention instances where you’ve worked with colleagues from diverse departments and achieved common goals, such as collaborating with the kitchen staff to host a wedding.

Choose the reverse-chronological format to make sure your most recent experience takes the spotlight. Your experience and skills should be clearly organized, with an extra section for any credentials you have, such as a ServSafe certificate.

A career objective can be a good idea as long as you tailor it to the role. Add a career-defining achievement or useful skill, such as food safety, and mention the company by name to stand out.

Include relevant keywords from the job description in your resume. These will be terms like “guest satisfaction,” “event coordination,” and “reservation systems.” This lets the tracking system know your resume is relevant to the role and worth sending on to human recruiters. 

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NAM Human Resources, Summer Analyst – Tampa (North America – 2024)

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You’re the brains behind our work.

You’re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when.   

Citi is looking for Summer Analysts to join the Human Resources team in Tampa. Citi’s Human Resources function plays a key role in servicing one of the most important client groups for Citi: its employees. Touching every part of every employee’s day-to-day life, our Human Resources team works in close partnership with Citi Business leaders to attract, develop, engage, and retain the talented individuals who work here.  

We provide you with the knowledge and skills you need to succeed.

The HR Summer Analyst Program is a 10-week internship opportunity in the HR function. The Program will provide Summer Analysts with on-the-job-training in one of Citi’s Business Groups (Consumer Banking, Institutional Clients Group, and Corporate Functions) and one of the following HR functions:  

• Learning and Development  

•Global Rewards and Compensation  

• Global Diversity and Talent Management  

• Workforce Intelligence & Talent Acquisition 

• HR Advisor  

• HR CAO (Chief Administrative Officer) 

• HR Transformation  

Your time here will look something like this.

The HR Summer Analyst program begins in June with a training program, providing Summer Analysts with an overview of Citi, a technology training session, and an introduction to Citi’s HR organization. The Summer Program will provide Summer Analysts with Senior and Junior Mentors, networking opportunities and Senior Speaker Events where Citi’s senior HR leaders host discussions and answer questions about their careers and the HR functions.

The Summer Analysts will receive real-world work, and will be expected to add value to their teams during the 10 weeks. In addition to their daily work, the Summer Analysts will also have the opportunity to network with other Citi interns, current program participants and alumni, and other HR professionals. The program concludes with the Summer Analysts presenting their accomplishments and lessons learned to the Senior HR Management team.

We want to hear from you if…

• You have an interest in any of the HR functions above and you are ready to learn and discover • You will obtain a Bachelor’s degree between December 2024 and June 2025 • It is preferred that you currently have a GPA of 3.3 or above • You have U.S Work Authorization

Who we think will be a great fit…

We’re looking for motivated individuals, who are eager to start their careers, naturally curious, and interested in business. If you have a knack for problem solving and you enjoy brainstorming creative ideas and consulting, Citi is the right place for you! We value diversity and so do you. We’ll also be looking for the following:

• Enthusiasm to learn about the wide range of roles within HR • Ability to think globally, creatively, and to be innovative • Ability to work independently and in a team environment • Strong communication skills (both written and verbal) at all organizational levels • Ability to present information in a clear, creative, and persuasive manner • Positive attitude and work ethic • Resiliency to work in a challenging and changing, high volume, fast-paced environment • Ability to maintain a sense of urgency and execute quickly and efficiently • Strong interpersonal and relationship-building skills • Strong analytical and problem solving skills • Detail oriented with a high level of accuracy and time management skills • Advanced MS Word, Access, Excel, and PowerPoint skills • Ability to relocate domestically and/or globally (rotations for the full time program could be located in various locations around the US) • Demonstrated organizational skills and ability to work in high pressure deadline environment