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The best resume writing services for military-to-civilian employment

Improve the odds of landing your dream job with a professionally prepared military-to-civilian resume.

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The top resume writing services for military to civilian transitioning can help members of the armed forces translate their uniformed background into private sector work experience. Many veterans can find it tricky to express their vast operational and leadership know-how to meet the needs of today’s employer. For example, resumes that state your “MOS was 11B” may mean very little to a hiring manager. But when you convert military abbreviations and jargon to show your “role in the infantry was to manage the safety of equipment appraised at over $1.5 million,” then managers have a much clearer understanding of the value you bring. 

Employers are keen to find professionals with your teamwork and critical thinking skills. And, you don’t have to transition from your military careers into the private sector alone. There are resume consultants who are eager to assist you. So if you’re ready to make the leap from chopper to cubicle, the first step is gathering hiring materials like cover letters, thank you emails, resumes, and in today’s job market — a compelling LinkedIn profile. Keep reading to discover resume writing services for military members and veterans seeking employment with civilian companies.

• Best Online Service: Find My Profession
• Best for IT: TopResume
• Best for Writing CVs: Career Confidence Resume Services
• Best for Executives: Great Resumes Fast
• Best for Federal Jobs: TopStack

Find My Profession

While most resume writing companies are online these days, it doesn’t necessarily mean they’re all good at it — which is why many regard Find My Profession hard to compete with when it comes to ease of use, a smooth process, and online career resources for digital natives. For those who are transitioning from military careers into the civilian workforce, Find My Profession may offer an efficient and speedy online service at a competitive price.

This company’s online offerings provide a variety of solutions for military members seeking entry-level positions, managerial roles, and executive careers. It even extends support for curriculum vitaes (CVs) and federal resumes. All packages come with a 60-day guarantee and options for LinkedIn networking, interview coaching, and career counseling. You can even opt to let the team at Find My Profession take over your job search for you — it’s sort of like reverse recruiting.

Trustpilot gives Find My Profession 4.9 out of five stars, and many reviews highlight the company’s results-oriented approach and affordability. Find My Profession says its clients have been hired by the likes of Apple, Nike, Tesla, Morgan Stanley, the Department of Justice, and other high-profile employers. To find out if this service is right for you, take a look through its sample resumes and testimonials.

• Online service with options for phone correspondence
• One-on-one session with your resume writer
• Three- to five-day turnaround time
• If you’re looking for an online maker of military-to-civilian resumes, then you should check out this zippy service that offers job hunters a wholly digital platform.

Federal resumes, C-level, and curriculum vitaes also available

Member of the Professional Association of Resume Writers and Career Coaches (PARWCC)

Packages come with one week of unlimited resume revisions

Packages with higher price points may be required to enjoy all benefits

LinkedIn profile not available with all packages

Nearly 99 percent of Fortune 500 companies simplify the hiring process by scanning and filtering resumes using some form of applicant tracking software (ATS), according to a recent Jobscan report. Smaller companies, too, have adopted similar digital methods. This is why commissioning a resume service with modern IT baked into its process can help get you seen by employers that are keen to identify candidates quickly.

In addition to its ATS-optimized system, TopResume offers a Military Resume Package that pairs you with a military resume expert who will align your service experience with the types of jobs for which you’re applying. You’ll also receive a cover letter, up to three resume revisions, and unlimited email correspondence with your consultant. TopResume also has a selection of other non-military resume packages, each with their own terms and offerings.

TopResume features testimonials and reviews on its website, many of which are written by former military service members. In fact, you can review a sample of the company’s military-to-civilian resumes, along with examples from other industries. TopResume has earned 4.2 out of five stars on Trustpilot, where over 70 percent of its some 11,000 customer reviews give it “excellent” ratings.

• Industry-leading ATS-optimized platform
• Speciality services for Army, Air Force, Marine Corp, Navy, and Coast Guard
• Military Resume Package starts at $199
• Jobseekers who are looking to get one step ahead of the competition may like what they see with TopResume. Its internet technology is arguably second to none.

Federal resumes and curriculum vitaes also available

Free resume critique via online upload

Turnaround time is generally under seven business days

Military Resume Package does not include a money-back guarantee

May not be ideal for those looking for managerial or C-suite level roles

TopStack Resume

Many military members find themselves in federal jobs after their uniformed service. But not only do some struggle with translating military jargon into civilian vocabulary, even more find the federal resume itself quite challenging. That’s because federal jobs require specialty resumes that are often four to six pages long with formatting that varies by department. In these cases, a federal resume expert like TopStack is critical in helping military personnel apply for government jobs.

TopStack furnishes new customers with a choice of packages, all of which can be paired with its federal resume service. Yet those who select its Premium Package will presumably enjoy the most that TopStack has to offer, including working with the most experienced writers, 60-day interview guarantee, phone and email correspondence, career counseling, and an optimized LinkedIn profile — that’s in addition to your federal resume and a cover letter.

Still, TopStack’s standard of service can take upwards of 10 business days to deliver. Plus, its interview guarantee is not a money-back guarantee. If you’ve applied to at least 10 jobs and not received any interviews within 60 days, TopStack will only provide one-on-one career guidance and application support, free of charge. So you’ll need to look elsewhere for a faster turnaround or an actual money-back offer.

TopStack receives 4.9 out of five stars on Trustpilot, and many customers praise the company for its effectiveness and affordability. Besides these accolades, TopStack donates five percent of its profits to the Fisher House Foundation, which is a charity dedicated to providing free lodging to families of hospitalized military members.

• Payment after you approve the first draft of your federal resume
• Two rounds of revisions included in all packages
• One-on-one career counseling and other services available
• If you’re confused by the strict resume formatting required for federal jobs, then TopStack might be right for you. It's an industry leader in federal resume writing.

Select packages come with a 60-day interview guarantee

All resumes are ATS-friendly

Discounts and promotions for return customers

Turnaround times are upwards of two weeks, which is longer than other options

No money-back guarantee

Career Confidence Resume Services

Whether you’re a researcher pursuing your dream job or you’re seeking international employment, the perfect curriculum vitae (CV) will get you noticed. But not all resume services are right for this type of document, and even fewer are qualified to translate your military record into civilian work experience. But the team at Career Confidence Resume Services is well-equipped to help military members and veterans find work that is commensurate with their educational and service backgrounds.

Career Confidence was founded by Cassie Hatcher, a self-professed former Air Force brat who works with a team of military spouses who can leverage their unique insights to assist members from “all military branches and across a wide range of Military Occupational Specialties (MOSs).” You’ll receive two versions of your CV — one that is more general and the second that is tailored for a specific role. Furthermore, your CV will be assessed by a CVCS and CPRW (see above), and it comes with a money-back guarantee. Career Confidence also provides a custom LinkedIn profile, and it will throw in a 200-page ebook to guide you through your job search.

That said, the biggest drawback to Career Confidence is that this boutique service only has the capacity to assist a limited number of clients at a single time. So if you’re in a rush, a company that is built for volume may be better suited to your needs.

While we couldn’t find any customer reviews on Trustpilot, Career Confidence showcases testimonials from its military customers, some of whom have landed employment with Northrop Grumman, Amazon, Verizon, and the Civil Aviation Authority, to name a few. You’ll also find sample resumes, career resources, and an option for a free resume review on the company website.

• Dedicated military-to-civilian resume service
• All packages include an ATS-friendly resume, Linkedin optimization, and email support
• Certified Veteran Career Strategists (CVCS) and Certified Professional Resume Writers (CPRW) available
• Scholars who need to incorporate military service into their curriculum vitae might have a lot to like about this company’s expertise with both academic writing and military life.

Full 100 percent money-back guarantee

Free resume review

Career and job search resources

Limited number of clients at any given time

No “hard” pricing; costs vary by customer

Great Resumes Fast

Regardless of your military rank, your service background makes you a strong contender for executive positions with many private sector companies. Undoubtedly, Great Resumes Fast is up to the task of communicating your skill set effectively.

This company’s C-Level Job Alignment package is designed to bring your candidacy to the attention of hiring managers. You’ll have access to the full range of services that the standard packages provide, including an ATS-friendly resume, a custom LinkedIn profile, cover letter, and two rounds of revisions. But you’ll also receive a customizable thank you letter, a value proposition letter, and a professional career biography. Additionally, you’ll work directly with a writer who has proven executive and C-suite level hiring experience.

That’s an impressive set of tools to work with, but it comes at a premium. This vendor’s resumes can cost nearly $3,000, but considering the concierge service you’ll get and the potential pay off when you land your corporate job, the investment in yourself could be worth it. Still, there are other amazing resume builders out there who can support your job search for much less money.

Great Resumes Fast has earned a 4.9 star rating from Trustpilot, and almost 90 percent of its reviewers ranked the company as “excellent.” What’s more, you’ll find success stories and testimonials on the website, including one case study that features a former military service member who transitioned into an executive role with a civilian company.

• Process begins with a 25-minute phone call with the company founder
• Turnaround in three to five business days
• Two rounds of revisions included in every package
• Professionals searching for tailor-made executive resumes should know about Great Resumes Fast. It provides next-level service and support for applicants who are serious about landing that big job.

Full 100 percent customer satisfaction guarantee

SEO optimization for LinkedIn profile

Customizable cover letters

Premium packages may be cost-prohibitive for many

Things to consider before choosing a resume writing service for military

Resume writing for military service members and veterans.

Resume services can take the stress out of writing a military-to-civilian resume, but service members and veterans do have other options, many of which are free. The U.S. Department of Veterans Affairs provides an online employment toolkit with career counseling, job search guidance, and resume writing advice.

Veterans can also receive resume support through the Veterans Employment Center, as well as free online-based services through VetNet . In addition, many U.S. military bases and installations offer civilian transition instruction. You may also find resources with charitable organizations, such as HireOurHeroes , that specialize in mentoring service members as they begin their journey in the civilian workforce.

How resume writing services work

Resume-writing services create tailor-made hiring documents that are specific to the job seeker. You’ll generally work one-on-one with an expert who will use your employment history as the basis for a resume that will appeal to both human resources managers and job applicant tracking systems. Communication between you and your resume writer often takes place by phone or via email, but occasionally you’ll upload your details through the company’s website.

The cost of a resume writer varies depending on the level of service you require. However, you can typically expect to pay at least $150 for some of the more basic offerings, and upwards of $3,000 for an executive resume or a helping hand with your job search.

Evaluating resume writing services for military personnel

When choosing a resume maker for your military-to-civilian transition, look for companies that highlight the qualifications and backgrounds of their writers. Vendors that do not employ certified writers may be cheaper, but you’re potentially purchasing an inferior product. Similarly, you’ll benefit from direct correspondence with your writer, which can take place through phone calls, video meetings, or even email. It’s this type of one-on-one collaboration that will truly yield an effective resume. Also, prioritize companies that offer some form of guarantee. If a service doesn’t stand behind its product, then that’s generally a red flag that you’re working with an inexperienced team.

FAQs about resume writing services for military

Q: is it worth paying for a resume service.

A: Yes, it’s generally worth it to pay for a resume service, especially for military members who are inexperienced with the private sector. An expert can translate your military background into civilian work experience and provide a polished, ATS-optimized resume. 

Q: What are employers looking for in a resume?

A: Employers want to see resumes that show alignment between an applicant’s experience and a hiring manager’s expectations for a role with their company. Resumes should be scannable, honest, and formatted to display your qualifications in a coherent employment history.

Q: What are most resumes missing?

A: Many military-to-civilian resumes are missing relatable work experience that is expressed using modern vocabulary. It’s important to translate military abbreviations, acronyms, and jargon into qualifications and skill sets that recruiters can easily understand. 

Q: What words should not be used in a resume?

A: Military service members and veterans who are transitioning into the civilian workforce should avoid using words on their resumes such as medal, platoon, mission, and subordinates, to name a few. Instead, substitute those jargon words with terms like award, team, task, and employees.

Final thoughts

Resume-writing services for military members and veterans can relieve much of the stress from a job hunt in the civilian workforce. Many services will provide you with all of the hiring materials you need to successfully find a steady, well-paying job. Yet, those who do not want to pay for a commercial service may find support through the VA employment center or with non-profit organizations. Review your options beforehand to ensure you’re making an informed decision.

Methodology

To choose the best resume writing services for this list, the team at Task & Purpose looked at a large number of companies. We focused on cost, plan features and options, ease of use, customer service reviews, and past customer ratings as the most important factors in our ratings. Learn more about our methodology in the Task & Purpose review guide . 

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Crafting a Standout Resume for Veterans and Transitioning Military Personnel: Expert Tips for Success

by Workshops for Warriors | Oct 12, 2023 | Blog , Careers , Education , News & Media

Leaving the military and transitioning to civilian life is a monumental step that comes with its unique set of challenges. One of the most crucial aspects of this transition is crafting a resume that effectively communicates your skills, experiences, and accomplishments to potential employers. A well-structured resume can make all the difference in securing that post-military career you’ve been working towards. In this comprehensive guide, we will walk you through the essential tips for writing a resume for veterans and transitioning military making the leap into the civilian job market.

1. Start with a Powerful Summary Statement

The first thing recruiters see when they review your resume is the summary statement. This brief section should encapsulate your skills, experience, and career goals in a compelling way. Tailor it to the specific job you’re applying for, focusing on how your military experience makes you an ideal candidate.

2. Highlight Your Military Experience

Your military service is an asset, and you should leverage it to the fullest. When detailing your military experience, be sure to:

– Use military terminology that translates to the civilian world. Explain your roles and responsibilities in a way that is understandable to those not familiar with the military.

– Emphasize leadership and teamwork skills. These are highly valued by civilian employers.

– Mention any special achievements, awards, or recognitions you received during your service.

– Quantify your accomplishments where possible. For example, “Managed a team of 20 soldiers” or “Supervised logistics operations with a budget of $1 million.”

3. Translate Military Skills into Civilian Language

When writing a resume for veterans and transitioning military, it’s essential to bridge the gap between military jargon and civilian terminology. Use online resources and career counselors to help you translate your skills into language that resonates with civilian employers. For instance, if you were a combat engineer, highlight your problem-solving abilities and project management skills. Workshops for Warriors hosts a resume-writing session each semester with Hire Heroes to assist students with translating military terminology to language civilians understand.

4. Showcase Relevant Training and Certifications

Your military training and certifications are highly valuable. Make a dedicated section in your resume to list relevant qualifications, such as technical skills, leadership training, or security clearances. These can give you a significant edge in certain industries like law enforcement, IT, or project management.

5. Focus on Achievements, Not Just Duties

Recruiters are more interested in what you achieved in your previous roles than simply your job duties. Use bullet points to highlight accomplishments, showcasing the tangible results of your work. For instance:

– Instead of saying, “Managed a team of soldiers,” say, “Led a team to achieve a 95% pass rate on critical training exercises.”

– Instead of mentioning routine tasks, emphasize projects or initiatives you led, and the positive outcomes you delivered.

6. Tailor Your Resume to Each Job Application

One size does not fit all when it comes to resumes. Customize your resume for each job you apply for by highlighting the skills and experiences most relevant to the specific position. By doing this, you demonstrate genuine interest in the role and your commitment to the employer’s needs.

7. Emphasize Soft Skills

In addition to your technical and job-specific skills, don’t forget to highlight your soft skills. Veterans often possess exceptional qualities like discipline, adaptability, and resilience, which are highly sought after in the civilian job market. Mention these skills in your resume and provide specific examples of how you’ve demonstrated them.

8. Include Relevant Civilian Work Experience

If you have any work experience in civilian roles, even while in the military, be sure to include it on your resume. This demonstrates that you are not only prepared for civilian work but have already gained experience in that context. Be concise and focus on transferable skills.

9. Use a Clean and Professional Format

A resume should be easy to read and navigate. Choose a clean and professional format that includes:

– Clear headings and subheadings to organize information.

– Bullet points to make your achievements and skills stand out.

– A legible font, such as Arial, Calibri, or Times New Roman.

– Ample white space to avoid a cluttered appearance.

– A professional email address.

10. Keep It Concise

Your resume should ideally be limited to one or two pages. Recruiters often spend just a few seconds reviewing each resume, so it’s crucial to provide essential information concisely. If you have an extensive military career, focus on the most relevant and recent experiences.

11. Use Action Words

Make your resume more dynamic by starting each bullet point with an action verb. Action words create a sense of accomplishment and energy. For example, “Managed,” “Directed,” “Developed,” “Implemented,” etc.

12. Highlight Relevant Education

Include your educational background, particularly if it’s relevant to the job you’re applying for. List your degree(s), the name of the institution, and the graduation date. If you have advanced degrees or certifications like the ones students earn at Workshops for Warriors , don’t forget to mention those as well.

13. Show Adaptability

Demonstrate your adaptability by mentioning any overseas deployments, cross-training experiences, or language proficiency you’ve acquired during your military service. These qualities can make you an attractive candidate for international or diverse workplaces.

14. Mention Your Security Clearance

If you hold a security clearance, this is an essential selling point. Include the level of your clearance and any relevant information, as this can be a significant advantage when applying for positions in government, defense, or security-related industries.

15. Address Employment Gaps

If you have employment gaps due to deployments, training, or other military commitments, don’t leave them unexplained. Briefly mention the reason for the gap in your cover letter or in a one-liner on your resume.

16. Seek Professional Help

Transitioning from the military to the civilian workforce is a significant change, and it can be beneficial to seek the assistance of professionals who specialize in helping veterans with their resumes. There are many career counselors, resume writers, and job placement services that understand the unique challenges you face. As mentioned earlier, in addition to advanced manufacturing training , Workshops for Warriors provides soft skill seminars to students every semester, including a session focused on tips for writing a resume for veterans and transitioning military.

17. Tailor Your Cover Letter

Your cover letter is an excellent opportunity to elaborate on your military experience and explain how it makes you an ideal candidate for the job. Use it to address specific points in the job description, and make a personal connection between your skills and the company’s needs.

18. Use Online Tools and Resources

Take advantage of online resources, including veteran-specific job boards, resume builders, and military transition websites. These can provide templates, examples, and guidance to create an effective resume.

19. Proofread and Edit

Before submitting your resume, carefully proofread and edit it. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. Mistakes can make a poor impression on potential employers.

Creating a resume as a veteran or transitioning military personnel may seem like a challenging task, but with the right approach and attention to detail, you can present your skills and experience in a way that resonates with civilian employers.

Remember to focus on the value you bring to the table, translating your military accomplishments into language that civilian recruiters can understand. With these expert tips, you’ll be well on your way to securing a successful career in the civilian workforce.

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The Next Career Move for Veterans

Retiring or transitioning from the military is both an exciting and scary time. An easy and natural transition would be for a Veteran to go to work for the federal government . However, you will need a military Veteran resume to apply. CareerProPlus has an expert team that knows how to craft resumes for military Veterans. Receive a free consultation about a military Veteran to federal resume, and a federal career match after submitting your resume and/or most recent performance evaluations – email them to us !

Almost Four Decades of Experience Writing Military-to-Federal Resumes

Our team of award-winning Master Federal Resume Writers and Master Military Resume Writers bring almost four decades of expertise and the perfect blend of skills to build your interviewing-winning military-to-federal resume. Transitioning from the military into a federal government job is a great career move for many Veterans.

Military to Federal Is a Natural Transition

It is not unusual for a military member or Veteran to be hired as a civilian for the same job or similar position once held while on Active Duty. Many of the skills and duties involved in military positions are directly transferable to civilian government jobs with DHS, FEMA, DOD, VA, TSA, DLA, FBI, CIA, and many other agencies and organizations. Many federal agencies also value the training and certifications gained in the military, not to mention those who possess and hold an active security clearance.

Experience can substitute for college degrees in many mid- and senior-level government positions. Private-sector jobs often require a minimum four-year degree for mid- to senior-level positions, but the federal government recognizes that military experience can often provide invaluable real-world experience. A military member or Veteran without a degree can often enter the government workforce at a higher level than in the private sector. With the federal government, you are less likely to start at the bottom and “work your way up.”

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• Utilizes All Best Practices
• Cost ROI Ratio: Excellent

CareerProPlus provides you with several professional resume writing services to choose from, including corporate, military transition, federal, government contractor, overseas resumes and civilian resume writing for Veterans.

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What is veterans’ preference.

Military Veteran candidates are often eligible for special preference over non-Veterans when applying for a government job. In some cases, even the spouses of Veterans who were separated under honorable conditions can receive Veterans’ Preference. New federal hiring initiatives have been established by President Obama in 2011 to ensure Veterans have preference in landing federal jobs.

Find a Federal Job

We recommend that you visit www.USAJobs.gov and search for a specific occupation that best suits your experience, skills, and education.

Read the entire federal vacancy announcement to determine all the specialized experience requirements that you might need to work into a Military Veteran to federal resume.

What Federal Position Best Matches Your Experience?

Our professional Career Advisors are standing by and will match you with the perfect WG, GS, or SES position based on your military skills, education, and experience. We do this evaluation FREE for our vets. We’ll provide you with the series, grade, and guidance you need to strategically apply for targeted federal positions.

Gather your military performance evaluations, training, awards, and citations, along with the federal vacancy announcement for the job you want, and email them to us , and receive a FREE Quote for Veteran resume assistance and Federal Career Match (General Series and Grade).

Our Master Federal Resume Writers and Professional Military Resume Writers will develop a Veteran federal resume that is rich in content, keywords, and accomplishments. Our Federal Resume Writers will “demilitarize” all military acronyms and language to match the experience required in the civilian vacancy announcement.

Your Veteran Military Resume Must Be Competitive

There are thousands of Military Veterans who have the same Military Occupational Specialty (MOS) while in the military; however, we individualize your experience and accomplishments to show your strengths and the value YOU bring to any federal job. Federal hiring professionals look for accomplishment-focused Military Veteran resumes  with documented results that enable you to compete and rank as “Best Qualified.”

There is not one particular military-to-federal resume that will apply to all federal jobs. However, our professional resume builders will develop your federal resume for up to two general series and grades and provide you direction on how to tweak your resume for other similar positions.  Call us today to receive a Quick Quote, and prepare to begin your transition faster, more strategically, and very successfully.

What Our Clients Are Saying

See more testimonials about our resume assistance for Veterans.

Ms Adams, Greetings! Just wanted to thank you for another phenomenal experience with CareerPro Global. Your agency has consistently exceeded my expectations and I always feel you’re there for professional advice. Thank you for truly caring about your customers!

Also wanted to let you know that Stefanie did another wonderful job updating my résumé. She was great at rewording phrases, placing emphasis on key experience and key concepts and making the resume look professional and sound fabulous. I always felt she was responsive and able to solve any problem I had. She truly cared that I get a quality product!

Again, many thanks for your advice, time and attention.

“CareerProPlus” has already made my transition to civilian life super easy. It is a great peace of mind to know that I am competitive in the civilian market and CPP has been with me the whole time and will be there when needed in the future!

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​ Resumes4Vets.org is currently operated by all unpaid volunteers. Please be patient as we work to get your resume reviewed and back as quickly as possible. We make every attempt to get resumes reviewed and returned as promptly as possible. Holiday time can slow things down just a bit. We sometimes get overwhelmed with submissions but will work to get them back quickly in the order they were received. Thanks! 

If you're an American Military Veteran, we'll provide free resume improvement feedback via email. For Free . No signup required.

We know that translating your military experience onto paper can be difficult. That's why we're willing to review your resume, provide recommendations, and return it as soon as possible - No membership or payment required. That's right, Free.

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We can help even if you haven't started on your resume yet. On our "Submit Your Resume" page found above, we provide our example resume template that will walk you through the basics of getting started. 

We can provide feedback on your online professional profile and how to make yourself more marketable to prospective employers. A LinkedIn profile is one of the many digital assets to leverage when transitioning into the civilian life or switching careers. 

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• Developing training strategies and materials to address deficiencies and/or conducting training activities
• Analyzing performance deficiencies and quality trends to identify knowledge/skill gaps
• Providing quality-review services, feedback, and guidance to staff in order to correct unsatisfactory performance
• Make determinations on eligibility of benefits relating to adequacy of military service, medical evidence and lay testimony to establish claim
• Apply and interpret VA laws, existing statutes and procedures, precedent rulings and state laws related to benefits
• Adjudicate and issue decisions for the most complex and sensitive claims
• Research rules and regulations to make decisions on claims
• Explain benefit programs and entitlement criteria to internal and external customers
• Provide advice, counsel, and instruction to team members on technical and administrative matters
• Responsible for human resources administration and actions for the VSC to include performance management, promotions, etc
• Ensure the team's quality and timeliness of service meets VBA's performance and organizational goals
• Assign special projects and complete systematic analysis of operationsWork Schedule: Regular office hours; Alternate work schedules are available
• The incumbent works within a team environment
• Serves as a counselor or advocate for VA claimants providing information about a broad range of benefits and assisting with applications for VA benefits and services
• Serves as a legal technician gathering requisite evidence from medical, military, community and other sources to support benefits determinations
• Serves as a decision maker weighing the evidence and applying the controlling laws and regulations
• Uses computer systems to enter appropriate data to generate accurate benefit payments, control pending issues or schedule future actions, releases completed and correct notifications of benefits determinations
• Refers persons to other Federal agencies and State and local agencies when potential eligibility for non-VA benefits is indicated
• Informs the claimant of all evidence requirements needed to further process a claim for benefits and/or services and assists claimants with completion of the application and other forms
• Accurately reviews, controls, processes, or routes incoming mail and evidence received from all sources
• Makes determination on questions relating to adequacy of military service, adequacy of medical evidence and lay testimony to establish a claim, and evaluates evidence of income, net worth, employability, dependency and relationship
• Analyzes, develops, and requests required evidence for the following requiring a rating decision: original and reopened compensation, compensation claimed on basis of 38 U.S.C.1151, original and reopened disability pension, original and reopened D.I.C and basic eligibility issues requiring a rating decision
• Decides the necessity for and type of examinations or reexamination and opinions to determine the existence of or to evaluate disability resulting from diseases or injuries
• Assures proper application of VA laws and regulations and is accountable for proper analysis, appropriate development and final rating determinations
• Analyzes claims to determine service connection, percentage of disability, permanent and total disability and entitlement to compensation

Professional Skills

• Skill in interpreting and applying laws, regulations, and procedures to promulgate rating decisions, adjudicate cases and/or authorize claims; AND
• Skill in interpreting and applying laws, regulations, and procedures to adjudicate cases and promulgate rating decisions
• Skilled in analyzing and researching to request evidence needed for claims issues
• Motivate others to effectively perform in accomplishing the goals of the service center in an accurate and timely manner. This
• Determine priorities and successfully balance conflicting demands
• Communicate effectively in an oral and written fashion to explain claim adjudication decisions and/or facilitate training situations
• Skill in communicating both written and orally

How to write Veterans Service Representative Resume

Veterans Service Representative role is responsible for training, compensation, security, veterans, health, travel, benefits, education, research, insurance. To write great resume for veterans service representative job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Veterans Service Representative Resume

The section contact information is important in your veterans service representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Veterans Service Representative Resume

The section work experience is an essential part of your veterans service representative resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous veterans service representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular veterans service representative position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Veterans Service Representative resume experience can include:

• Determines pension and vocational training, medical and dental treatment, automobiles or other conveyances, insurance, specially adapted housing, dependent education allowances, and other ancillary benefits
• Effectively work with others in a team environment to accomplish goals
• Gathering and requesting evidence to build service program case files, respond to claimant inquires, and identify errors, inconsistencies, or omissions
• Skill in writing that reflects organization of subject matter and support for your position and conclusions
• Review, control, process, route incoming mail and evidence received from all sources
• Review records, medical evidence, and testimonies to determine benefit eligibility

Education on a Veterans Service Representative Resume

Make sure to make education a priority on your veterans service representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your veterans service representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Veterans Service Representative Resume

When listing skills on your veterans service representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical veterans service representative skills:

• Knowledge of medical terms to include anatomy and physiology sufficient to assure that all issues have been addressed to promulgate rating decisions and/or authorize claims
• Read, understand, interpret and apply pertinent laws, regulations and procedures that include medical and/or legal terminology sufficient to make benefit or related decisions
• Skill in written communication to inform claimants of decisions, the reason and bases for decisions, appellate rights, and evidence requirements
• Planning and assigning of work priorities to a team of individuals
• Skill in orally communicating complex information to employees and special interest clientele
• Establish goals, priorities, plan, control, organize, assess status, identify viable solutions and ability to formulate and

List of Typical Experience For a Veterans Service Representative Resume

Experience for rating veterans service representative resume.

• Responsible for sharing authorization quality trend information with management on an ongoing basis and with the VSRs during training sessions
• Utilize various electronic data processing (EDP) systems to input data for processing claims and generating automated correspondence
• Request missing or additional documentation in relation to non-rating claims
• Participates in the formulation of policies, development of human resources, staff development, fiscal planning, and program evaluation of the Service Center
• Hear and resolve employee complaints, effect disciplinary actions, and identify training needs
• Gather and interpret a wide range of data addressing service concerns and recommend appropriate action based on that data
• Apply the principles of individual counseling and small group dynamics

Experience For Supervisory Veterans Service Representative Resume

• Develop non-rating claims to ensure existence and adequacy of documentation
• Subject to background/security investigation
• Make determinations as to the eligibility for the type of benefit sought to include questions relating to adequacy of military service, medical evidence and the evaluation of evidence of income, employability, dependence and relationship
• Request examinations, re-examination or opinions to evaluate disabilities resulting from diseases or injuries
• Prepare and release correspondence for use by other federal, state and local agencies
• Responsible for direct supervision of VSC coaches and, through them, assigned personnel. Recommends selections, prepares performance ratings, reviews serious disciplinary actions, hears and resolves grievances

Experience For Veterans Service Representative Rating Ctap Eligibles Resume

• Makes recommendations for incentive awards and/or promotions involving personnel under his/her jurisdiction
• Provides timely responses to Congressional, White House and other special inquiries concerning VA benefits
• Ensures equal employment opportunities for all Service Center employees
• Assumes responsibility for budgetary controls and expenditures of fund allocation for the Division
• Performs individual quality reviews to determine the authorization quality level of individual VSRs for purposes of individual performance standards in accordance with an established monthly schedule
• Conducts focused "in-process reviews" for cases to determine the accuracy of claims action taken. (Such reviews are for station-level feedback and improvement only, not used for individual performance standard purposes.)
• Reviews products or activities for quality of performance and enters the results into the on-line STAR checklists

Experience For Veterans Service Representative Rating Resume

• Evaluates and identifies deficiencies of all elements of a claim from evidence development, income and dependency issues, to award processing and authorization. Provides an explanation of errors and includes comments where attention is warranted
• Prepares STAR data reports and provides to personnel in the regional office who are authorized to request and receive such reports
• Develops various quality assurance processes with emphasis on work procedures and techniques that address unique work conditions and practices
• Determine service-connection percentages of disabilities permanent and total disability and entitlement to compensation, pension and vocational training. Assure proper application of the rating schedule and other applicable instructions, and is fully accountable for proper analysis, appropriate development, and final rating determinations
• Analyze claims to determine if diseases and injuries were incurred in or aggravated by the military service in the line of duty for purposes of compensation, hospital treatment, prosthetic appliances, and related employment and compensation benefits
• Uses electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation
• Reviews and approves work for technical accuracy, clarity, thoroughness, and sensitivity of notification
• Makes determinations relating to military service, character of discharge, domestic relations contested claims, death, line of duty, or willful misconduct, corpus of estate, violations of U.S. Code, attorney fees, administrative error and fraud
• Analyze and interpret laws, regulations, and rules as they affect operations and procedures

Experience For Veterans Service Representative Resume

• Possess final technical authority over the final work product
• Ensure that the team's quality and timeliness of service meets performance indicator goals
• Ensure that all ready-to-rate cases are processed as expeditiously as possible to provide the benefits sought
• Assess the readiness of individuals for the certification process
• Interview and make recommendations for position appointment, promotions, and reassignments, and initiate personnel administration and actions
• Assign special projects and complete systematic analyses of operations
• Evaluate the performance of the members of the team
• Adjudicates and issues decisions for complex and sensitive claims
• Make determination on questions relating to adequacy of military service, adequacy of medical evidence and lay testimony to establish a claim, and evaluate evidence of income, net worth, employability, dependency and relationship
• Analyze, develop, and request required evidence for claims not requiring a rating decision such as accrued benefits, apportionment decisions, and dependency
• Make administrative decisions and special determinations relating to quality military service, character of discharge, domestic relations, contested claims, homicide, presumed death, line of duty, or willful misconduct, corpus of estate and apportionment decisions
• Relays quality trend information with management on an ongoing basis for use in operations, decision making and planning
• Employs various training techniques to provide authoritative, consultant and troubleshooting
• Provides training to other Regional Office employees and service organization personnel, as requested
• Prepares documentation to support unfavorable finding in order to provide justification for error decisions and indicate required actions
• Conducts statistical analysis of quality reviews to identify trends, significant problems areas and processes requiring improvement
• Assign special projects and complete systematic analysis of operations
• Explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicates claims, and authorizes payments
• Makes determinations relative to VA hospitalization, outpatient treatment institutional or domiciliary care
• Adjudicates and issues decisions for the most complex and sensitive claims
• Prepares Statements of the Case on authorization appeals
• Conducts review of staff authorization quality in order to establish benchmarks for consideration of individual performance standards
• Provides feedback to relay the rationale and provide appropriate citation to support identified discrepancy
• WRITTEN COMMUNICATION: Prepares written correspondence to customers and co-workers via email, letters, reports, etc. using correct grammar, spelling, punctuation, and style; communicates information in a succinct and organized manner; provides information that is appropriate for the purpose and the intended audience
• Analyze, develop and request required evidence for claims not requiring a rating decision, such as accrued benefits, apportionment decisions, incompetency issues, etc., to develop and/or adjudicate claims or appeals.
• Plan, organize, and supervise the work activities of subordinate employees to achieve Regional Office goals. Ability to work independently with little direct supervision
• Experience analyzing medical evidence, benefit and/or legal evidence to identify and recognize required actions for claim development and
• Skills in written communication to inform claimants and colleagues of evidence requirements, the decision, the reason and bases for it and appellate rights
• Assign to and review work of subordinates, train and work effectively with subordinates from a variety of backgrounds and with
• Reviewing and examining evidence and making determinations as to the entitlement and/or eligibility of claimants for benefits and services
• Experience developing case file records and reports to support claim decisions
• Knowledge and ability to accurately interpret medical reports and other medical evidence, including expert opinions
• Knowledge of the anatomy and physiology of all body systems to interpret medical reports and other evidence to make sound rating decisions
• Evaluate evidence allegations and draw sound conclusions
• Review and analyze medical and legal evidence to make determinations as to the entitlement and/or eligibility for benefits and services
• Interpreting and applying pertinent laws, regulations and procedures involving claims
• Processing claims for insurance company or pension programs
• Applying regulations such as quality control
• Human Resource positions which involved determining Employment Qualifications, Job Classification, or determining eligibility for benefits
• The ability to interpret and apply laws, regulations and policies in the management and processing of medical and benefit service claims
• 1) Interpreting laws and regulations to adjudicate claims,
• Locate, interpret, and apply laws, regulations, policies, and procedures

List of Typical Skills For a Veterans Service Representative Resume

Skills for rating veterans service representative resume.

• Effectively communicate orally with people of varying background
• Effectively work with others in a team environment; AND
• Examples of experience would typically include, but are not limited to
• Performing assessments on claims associated with medical/surgical issues
• Communicate, both orally and in writing with people having varying levels of understanding and from a variety of backgrounds
• Knowledge of state laws, involving dependency status, social services programs, Medicaid, special income-based local, state, and federal programs
• Responsible for ensuring that the team's quality and timeliness of service meets performance indicator goals
• Knowledge of the principles, practices, techniques and tools used in the analysis, design, delivery of training programs
• Knowledge of Privacy Act and Freedom of Information Act requirements regarding the release of information to requesters

Skills For Supervisory Veterans Service Representative Resume

• Mandatory travel for 6-week training
• Mandatory 8-week travel for training
• Mandatory off-site 6-week training session
• Multi week off-site training required
• Use multiple computer applications to retrieve information, generate correspondence, and complete work in a production/processing environment
• Meet VA requirements as specified in the Participation Agreement
• Maintain acceptable performance as described in VA's approved performance management system
• Receive favorable recommendation by an official of VA
• REASONING:Identifies regulations, laws, rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions

Skills For Veterans Service Representative Rating Ctap Eligibles Resume

• CUSTOMER SERVICE: Works with customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
• DECISION MAKING: Makes sound, well-informed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations in order to assist customers and meet organizational goals
• SELF MANAGEMENT: Displays a high level of initiative, effort and commitment towards completing assignments in a timely manner; works independently with minimal supervision; is motivated to achieve; sets well-defined and realistic goals that are in alignment with organizational goals and objectives
• ORAL COMMUNICATION:Expresses information (facts, decisions, and ideas) to individuals or groups clearly and concise, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); listens to others; asks questions and gains or shares information related to the claims review process
• COMPUTER SKILLS: Uses computers, software applications, databases, and automated systems to accomplish work. This includes tasks such as entering, sorting and retrieving data; analyzing data; researching information; monitoring work; and preparing correspondence and reports
• WRITTEN COMMUNICATION:Prepares written correspondence to customers and co-workers via email, letters, reports, etc. using correct grammar, spelling, punctuation, and style; communicates information in a succinct and organized manner; provides information that is appropriate for the purpose and the intended audience
• Knowledge of federal laws pertaining to compensation and pension and VA regulations and procedures which implement these laws including M21-1, 38 Code of Federal Regulations, etc. to accurately adjudicate claims and develop for rating issues
• The interpretation of laws, rules, and/or regulations and the analysis of documents to determine eligibility for benefits, quality assurance, or perform auditor functions
• Communicate orally with people from a variety of backgrounds and with varying levels of understanding

Skills For Veterans Service Representative Rating Resume

• Communicate clearly and concisely in writing with individuals, both clients and co-workers, from a variety of backgrounds
• Work under stressful conditions. This includes the ability to work under time pressure and ability to maintain self-control
• Analyzes all claims including complex situations to determine if diseases and/or injuries were incurred or aggravated by military service in the line of duty for purposes of compensation, treatment, or hospitalization
• Determines service connection percentages of disabilities, permanent and total disability, and entitlement to compensation, pension, and vocational training
• Assures proper application of the Rating Schedule and other applicable instructions, and is fully accountable for proper analysis, development, and final rating determination
• Analyze (i.e., review and evaluate), comprehend, and apply a variety of information or data

Skills For Veterans Service Representative Resume

• Define work assignments; plan and carry out assignments; delegate authority; motivate, train, and develop; and maintain a high standard of work production
• Plans and assigns work priorities for his/her subordinates--usually a work team and has final technical authority over the final work product
• Responsible for the cost-effective use of resources to accomplish the teams' assigned outcomes
• Relocation expenses are authorized for this vacancy announcement.
• Analyzes and interprets laws, regulations, and rules as they affect the establishment of new policies, procedures and methods of operation
• Responsible for personnel administration and actions (e.g., develops standards and evaluates subordinates' performance, interviews and makes recommendations for position appointments, promotion, or reassignments; hears and resolves employee complaints, effects disciplinary actions, and identifies training needs.)
• Four week off-site training required
• Apply VBA laws, guidelines, regulations and precedent opinions in order to provide an accurate analysis and evaluation of entitlement determinations/benefit payment authorization
• Knowledge of analytical, qualitative and quantitative techniques sufficient to identify, evaluate, and recommend appropriate changes to management
• Knowledge of human resources management systems administered on Merit System Principles
• Supervise (plan, organize, direct, control, review, etc.) the work activities of subordinates
• Analyze (i.e. review and evaluate) to comprehend, and apply decisions derived from a variety of data or complex information
• Establish and maintain effective communication (oral and written) with person both within and outside an organization, from many different backgrounds and with different levels of education and competence
• Manage priorities and to adjust appropriately to department needs associated with workload
• Evaluate evidence and draw sound conclusions
• Evaluate evidence and allegations and draw sound conclusions
• Interpret and analyze material and make well-justified decisions from the analysis
• Skill in identifying problems, determining accuracy and relevance of information. This includes the ability to use sound judgment to generate and evaluate alternatives and to make recommendations
• Work with customers to assess needs, provide assistance, resolve problems, and satisfy expectations
• Interpret and apply established guidelines, laws and regulations and procedures to determine claimant eligibility for services and benefits
• Understand complex regulations and apply to the claim process
• Interpreting and applying Federal and State laws, including case law, existing statutes and procedures, and precedent rulings, to process claims pertaining to a service program
• Explaining Federal or State claims decisions to claimants, special interest groups, dependents, and/or representatives in an effort to gain acceptance of the determination. OR
• Manage and/or supervise (plan, organize, direct, control, review, etc.) the work activities of subordinates or groups
• Analyze (review and evaluate), comprehend and apply decisions derived from a variety of data or complex information
• Review and/or initiate quasi-legal, technical, administrative and general written communications
• Identify regulations, laws, principles, or relationships that explain facts, data, or other information pertaining to claims processing; analyzes information presented for claims and makes correct inferences and conclusions regarding eligibility for multiple types of benefits
• Make sound, well-informed and objective decisions concerning the claims review process; perceive the impact and implications of decisions; commit to action even in uncertain situations in order to assist customers and meet organizational goals
• Display a high level of initiative, effort and commitment towards completing claims and other assignments in a timely manner; work independently with minimal supervision; is motivated to achieve; set well-defined and realistic goals that are in alignment with organizational goals and objectives
• Express information (facts, decisions, ideas) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); listen to others; ask questions and gains or shares information related to the claims review process
• Skill in using computers, software applications, databases, and automated systems to accomplish work. This includes tasks such as entering, sorting and retrieving data; analyzing data; researching information; monitoring work; and preparing correspondence and reports
• Prepare written correspondence to customers and co-workers via email, letters, reports, etc. using correct grammar, spelling, punctuation, and style; communicates information in a succinct and organized manner; provide information that is appropriate for the purpose and the intended audience
• Reasoning: Identifies regulations,laws, principles, or relationships that explain facts, data, or other information; analyzes information presented and makes correct inferences and conclusions
• Self-Management: Displays a high level of initiative, effort and commitment towards completing assignments in a timely manner; works independently with minimal supervision; is motivated to achieve; sets well-defined and realistic goals that are in alignment with organizational goals and objectives
• Oral Communication: Expresses information (facts, decisions, ideas) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); listens to others, attends to nonverbal cues, and responds appropriately
• Make sound, well-informed, effective, and timely decisions based upon analysis of information
• Claims Processing for a State or Federal Agency
• Insurance Positions which include Disability Insurance Claims Specialist
• Social Security Claims Specialist,
• Staff Registered Nurse, Physician, Physician Assistant, and Lawyer when the position involved evaluating medical evidence, collaborating with a multi-disciplinary team, and applying case management principles
• Interpret and apply established guidelines, regulations and procedures to determine claimant eligibility for services and benefits.
• Knowledge of human resources management systems administered on merit principals
• Analyze (i.e., review and evaluate), comprehend, and apply decisions derived from a variety of data or complex information
• Establish and maintain effective communication (oral and written) with persons both within and outside an organization, from many different backgrounds, and with different levels of education and competence

List of Typical Responsibilities For a Veterans Service Representative Resume

Responsibilities for rating veterans service representative resume.

• Communicate orally with customers both within and outside of an agency/organization to provide quality customer service
• Gather and analyze information or data and make decisions and/or recommendations
• Skill in oral and written communication which includes the preparation and explanation of reports, decisions, inquiries or letters to individuals with varying levels of understanding
• Independently interpret and apply complex regulations, principles, and concepts to analyze information in order to make sound conclusions
• Independently perform assigned tasks within established time frames
• Establish goals, priorities, plan, control, organize, assess status, identify viable solutions and ability to formulate and implement in-service training programs. This includes: a thorough understanding of Human Resources Management, EEO and Partnership Agreement
• Understand and further management goals as these affect day-to-day work operations; AND
• Develop improvements in, or design new work methods and procedures
• Demonstrate experience interpreting, regulations and applying laws required to explain, evaluate and recommend determinations of eligibility to claimant requests for services and benefits

Responsibilities For Supervisory Veterans Service Representative Resume

• Claims Processing for a State or Federal Agency,
• Knowledge of federal laws pertaining to compensation, pension and VA regulations and procedures that implement these laws to accurately rate claims
• Insurance Company, Worker's Compensation, Disability Retirement or Pension Program
• Quality Assurance Specialist Auditor
• Knowledge of human resources management systems administered on merit principles

Responsibilities For Veterans Service Representative Rating Ctap Eligibles Resume

• Analyze, manage, and/or supervise (plan, organize, direct, control, review, etc.) the work activities of subordinates
• Analyze (i.e., review and evaluate), comprehend and apply decisions derived from a variety of data or complex information; and
• Establish and maintain effective communication (oral and written) with persons both within and outside an organization, from many different backgrounds and with different levels of education and competence
• Assign and review work of subordinates, train and work effectively with individuals from a variety of backgrounds and with different levels/areas of training
• REASONING: Identifies regulations, laws, rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions
• SELF-MANAGEMENT: Displays a high level of initiative, effort and commitment towards completing claims and other assignments in a timely manner; works independently with minimal supervision; is motivated to achieve; sets well-defined and realistic goals that are in alignment with organizational goals and objectives
• ORAL COMMUNICATION: Express information to individuals or groups effectively, taking into account the audience and nature of the information; listens to others; asks questions and gains or shares information

Responsibilities For Veterans Service Representative Rating Resume

• Interpretation of laws, rules, and/or regulations and the analysis of documents to determine eligibility for benefits, quality assurance, or perform auditor functions
• Examples of specialized experience would typically include, but are not limited to
• Mandatory off-site multi-week training sessions
• Guide and counsel employees on technical and administrative matters
• Understand and implement management goals that affect day-to-day work operations

Responsibilities For Veterans Service Representative Resume

• ORAL COMMUNICATION: Expresses information (facts, decisions, and ideas) to individuals or groups clearly and concise, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); listens to others; asks questions and gains or shares information related to the claims review process
• COMPUTER SKILLS:Uses computers, software applications, databases, and automated systems to accomplish work. This includes tasks such as entering, sorting and retrieving data; analyzing data; researching information; monitoring work; and preparing correspondence and reports
• Election to membership in a national scholastic honor society--Applicants can be considered eligible based on membership in one of the national scholastic honor societies
• Worker's Compensation Specialist
• Decision Review Officers
• Express ideas and facts to individuals and/or groups in an effective manner, taking into account the receiving audience and the technical, sensitive, or controversial level of the information being communicated. Makes clear and convincing oral presentations and listens to others. Attends to nonverbal cues and body language, responding appropriately in the situation
• One (1) year of specialized experience equivalent to at least the next lower grade (GS-07). Specialized experience is defined as experience which required interpretation of legal and medical documentation to determine claimant's eligibility for services and benefits programs. Examples of specialized experience would typically include, but are not limited to

Related to Veterans Service Representative Resume Samples

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What You Should Know About Military Federal Resumes

As a former or current member of the armed forces, you have already demonstrated personal dedication, perseverance and strong commitment to your country. Today, the U.S. government is better prepared than ever to offer you new, economically competitive civilian employment opportunities. Whether you're an officer, bookkeeper, aircraft repairman, supply clerk or administrative officer, the federal government may have the right job for you.

Create a Military Federal Resume

You first will need a " military federal resume ," described in detail in my new book, "Military to Federal Career Guide." This resume style includes details of military experiences and duties, ranks, military operations and campaigns, specific training and certifications, security clearance levels, awards and honors, projects and accomplishments.

But many military veterans find the resume-writing process difficult. In a recent class, soldiers at the Walter Reed Army Medical Center told me the hardest parts of writing a good resume are:

• Telling a good story.
• Bragging about yourself.
• Unlearning what you already know about resume writing.
• Describing your work in detail.
• Explaining the challenges of work experiences.

Related:  Does your resume pass the 6-second test?  Get a FREE assessment .

Take the Cause-and-Effect Approach

The cause-and-effect format of a military federal resume allows job seekers to address these difficulties and to describe in detail who they are, what they've done and what they've learned along the way. Here's an example:

DAMAGE CONTROL TRAINING TEAM: Developed, presented and critiqued firefighting training and informational sessions. Drafted policy and procedural documents, including classes of fire extinguishing agents and equipment. Trained and qualified 55 personnel in firefighting procedures. Planned, managed and critiqued 95 ship-wide firefighting drills. Served as Damage Control Training Team member; responded to alarms and major emergencies. Performed full range of firefighting tasks, including combating fires involving structures, equipment and facilities, as well as fuel and chemical fires, controlling and extinguishing fires while performing rescues. Operated fire-extinguishing agents, including 45-pound CO2, PKP and AFFF.

KEY ACCOMPLISHMENTS: Developed first-supply management inspection checklist for all 17 functional areas of supply. Included 570 spot checks, ensuring all areas of supply procedures, policy and methods were audited monthly. Checklist was issued as a handbook, to assure that standard operating procedures (SOPs) were daily practice, and served as model for all six Pacific Fleet aircraft carriers. Planned and coordinated 22 underway replenishments in support of Operation Iraqi Freedom. Determined distribution and positioning of 7,447 pallets. Loaded, unloaded and delivered supplies among 41 using actives.

Expect to Go Longer Than a Page

Describing your military experiences in this kind of detail means your resume will be longer than the private-sector standard of one page. Military federal resumes are typically 2-4 pages (or up to 16,000 characters). Create your online resume today.

Related articles:

• 18 Critical Federal Resume Mistakes
• Three Keys for Federal Resume Writing
• Writing the Right Federal Resume
• Private Industry vs. Federal Job Resumes: Apples and Oranges
• Federal Jobs: 10 Common Resume Pitfalls to Avoid
• How to Write a Federal Resume
• How Are Federal Resumes Different?
• Use Keywords for FAA Jobs
• KSAs in the Resume

Related:  Search for government jobs .

The Next Step: Get Your Resume Out There

Get your resume seen by companies that are seeking veterans like you.  Post your resume with Monster.com .

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VOCATIONAL REHABILITATION COUNSELOR

Department of veterans affairs, va regional office (varo) - veteran readiness & education (vr&e).

Vocational Rehabilitation Counselors (VRCs) provide and coordinate a wide range of rehabilitation, counseling, and case management services to disabled veterans and other eligible individuals. The purpose, objectives, services, and outcomes are developed by the VRC during the evaluation. The program's primary focus will be on helping the veteran find work and set goals and objectives to help them become more independent in their daily lives.

• Reviewing applications

Open & closing dates

04/11/2024 to 04/18/2024

$59,966 - $120,401 per year

Pay scale & grade

• Birmingham, AL
• Huntsville, AL
• Show more locations (55)
• Montgomery, AL
• Tuscaloosa, AL
• Fayetteville, AR
• Fort Smith, AR
• Little Rock, AR
• Fort Walton Beach, FL
• Gainesville, FL
• Hurlburt Field, FL
• Jacksonville, FL
• Niceville, FL
• Orlando, FL
• Pensacola, FL
• Saint Petersburg, FL
• Sunrise, FL
• Atlanta, GA
• Augusta, GA
• Columbus, GA
• Fort Stewart, GA
• Kennesaw, GA
• Savannah, GA
• Elizabethtown, KY
• Fort Campbell, KY
• Fort Knox, KY
• Louisville, KY
• New Orleans, LA
• Shreveport, LA
• Jackson, MS
• Asheville, NC
• Charlotte, NC
• Fayetteville, NC
• Jacksonville, NC
• Raleigh, NC
• Salisbury, NC
• Winston-Salem, NC
• San Juan, PR
• Clemson, SC
• Columbia, SC
• Orangeburg, SC
• Clarksville, TN
• Knoxville, TN
• Murfreesboro, TN
• Nashville, TN
• Chesapeake, VA
• Hampton, VA
• Lynchburg, VA
• Norfolk, VA
• Portsmouth, VA
• Richmond, VA
• Roanoke, VA
• Virginia Beach, VA
• Huntington, WV
• Martinsburg, WV

Telework eligible

Yes—as determined by the agency policy.

Travel Required

Occasional travel - You may be expected to travel for this position.

Relocation expenses reimbursed

Appointment type.

Permanent -

Work schedule

Full-time -

Competitive

Promotion potential

Job family (series).

0101 Social Science

Supervisory status

Security clearance, position sensitivity and risk.

Non-sensitive (NS)/Low Risk

Trust determination process

Suitability/Fitness

Announcement number

CASK-12372727-24-JMF (DE)

Control number

This job is open to.

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

All U.S. Citizens

• Perform initial rehabilitation evaluations, entitlement assessments, rehabilitation planning, problem-solving, adjustment counseling, and case management.
• Coordinate rehabilitation services, case documentation, employment services, and, as necessary, the administration and interpretation of vocation testing.
• Provide services for employer consultation, employment development and placement, career counseling, and vocational planning and assessment.
• Combine data from diagnostic tests and medical records to give a comprehensive picture of strengths, weaknesses, capabilities, and interests to help patients find a suitable employment or independent living objective.
• Partner with Vet Centers, career centers, local Disabled Veterans' Outreach Program, Specialists, Local Veterans' Employment Representatives, VA employment programs, and others to provide job search and placement services.
• Provide information and assistance with the Veteran Readiness and Education programs through individual and group therapy sessions
• Conduct counseling using a variety of approaches, including Tele- counseling, depending on the needs of the Veteran.

Requirements

Conditions of employment.

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A probationary period may be required for employees and supervisors.
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

• Education. Successful completion of a master's degree (or higher) in rehabilitation counseling, rehabilitation services, clinical rehabilitation counseling, counseling psychology, mental health counseling, career counseling or social work from an accredited college or university. (MUST SUBMIT TRANSCRIPTS)
• Supervised Internship: The education in paragraph 1a must have included a supervised internship in rehabilitation counselling or case management specialization. The internship must have been supervised by a professional in vocational rehabilitation or a closely related professional field that typically has oversight for vocational rehabilitation programs.
• Experience: One-year post-master's degree experience in direct delivery of professional vocational rehabilitation services to individuals with disabilities.
• VRCs who are grandfathered into the GS-0101 occupational series may be reassigned, promoted up to and including the full performance level of a career ladder or changed to a lower grade within the occupation or placed in a supervisory or managerial position.
• VRCs who are appointed on a temporary basis prior to the effective date of this qualification standard may not be extended or reappointed on a temporary or permanent basis until they fully meet the basic requirements of this standard.
• If VRCs who are grandfathered under this provision leave the occupation, they lose protected status and must meet the full qualification standard requirements in effect at the time of re-entry to the occupation.
• Creditable Experience . Creditable experience must have required the use of KSAs associated with current professional vocational rehabilitation counseling practice. Creditable experience can be obtained through employment as a VRC. This may be demonstrated by providing direct rehabilitation counseling services to individuals with disabilities in the context of a professional counseling relationship, which may include vocational rehabilitation and personal adjustment counseling, case management, assessment, or rehabilitation, training, and employment services coordination.
• Quality of Experience. Creditable experience must have been obtained post-graduate and be directly related to the duties to be performed to qualify to work as a professional VRC. Qualifying experience must also be equivalent to professional vocational rehabilitation counseling experience at the next lower level. NOTE: If work experience is credited for the basic requirement, that experience cannot also be used for qualifying at the GS-11 or GS-12 levels.
• SPECIALIZED EXPERIENCE. In addition to meeting the basic requirements, applicants must meet the specialized experience listed below.

The primary degree required under this single-agency standard is Rehabilitation Counseling. For related degree programs other than Rehabilitation Counseling the focus of the master's degree program must have been on rehabilitation counseling as evidenced by the coursework required for the degree. Awarded/Conferred Master's Degree is required and must be reflected on transcripts submitted at the time of application. Transcripts (unofficial and/or official) must show evidence of a supervised internship and must also show that the degree has been awarded/conferred and the date awarded. An unofficial or official copy of your transcripts must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education: http://ope.ed.gov/accreditation/ If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

VBA Top Jobs video: https://www.youtube.com/watch?v=uyRI5EkgiHk Please refer to the Qualification section of this announcement for the requirements specific to this position. This is not a Virtual/ Remote position. Work Schedule : Regular office hours, Monday -Friday, 8:00 AM - 4:30 PM. Alternate work schedules may be available. Physical Requirements: Some travel may be necessary on occasion for training, meetings or customer interactions." . Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full performance level of this position is grade GS-12. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility may be discussed during the interview process. Telework is subject to approval by individual supervisors and managers, is considered a privilege not a right, is subject to approval based on performance and other varying factors, and is not guaranteed. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. This job opportunity announcement may be used to fill additional vacancies.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

• Customer Service
• Oral Communication
• Planning and Evaluating
• Technical Competence
• Therapy and Counseling
• Best Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.
• Well Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
• Qualified Category - Candidates who meet the minimum qualifications requirements.

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

• Your resume may be submitted in any format. However, we strongly recommend using USA Jobs resume builder as it contains all of the information required on Federal resumes.
• For qualifications determinations your resume must reflect hours worked per week, the inclusive dates of employment, and the level of your experience. If your resume does not reflect this information, you will not receive credit for the experience.
• If you submit more than one copy of your resume, the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. We would recommend that you not submit more than one version of your resume.
• If your resume includes a photograph or other inappropriate material or content, we will not use it to make eligibility and qualification determinations, and you may not be considered further for the vacancy.
• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• Performance Appraisal
• Proof of Marriage Status
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• A legible copy of your DD Form 214 , "Certificate of Release or Discharge from Active Duty," showing all dates of service , as well as character of service (Honorable, General, etc.) is required . The member copy 2 or 4 of your DD Form 214 is preferable , as they show the characterization of service. Copies of DD-214's can be requested: Here
• Current active-duty members must submit a signed statement of service from their commander dated within the last 120 days that reflects their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so that eligibility can be determined.
• Veterans and others (Spouse, Parents, Widows/Widowers) claiming 10-point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
• If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor: Here
• If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
• An unofficial transcript may be submitted, however, it must reflect the course names, levels, credits earned, grades received, and degree conferred if applicable.
• Your transcript (official of unofficial) must reflect the degree conferred date if you are substituting a degree for experience.
• A photocopy of your degree is not acceptable in lieu of a transcript.
• An official transcript will be required at a later date if you are selected for the position.
• Whenever possible it is preferable that you submit copies of official transcripts. Unofficial transcripts may lack essential information necessary for a full evaluation of your qualifications.
• Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from; or
• Worker's compensation separation (agency certification of inability to place employee and notification of separation or a separation SF-50; or
• Disability annuity termination (notification from OPM of disability annuity termination and separation SF-50 of the last position held); or
• Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456 (certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

To apply for this position, you must complete the Application Preview and submit the documentation specified in the required documents section below. https://apply.usastaffing.gov/ViewQuestionnaire/12372727 The complete application package must be submitted by 11:59 PM (EST) on 04/18/2024 to receive consideration. 1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS résumé and/or other supporting documents and to complete the occupational questionnaire. 2. Click submit my answers to submit your application package. Note : It is your responsibility to ensure that your response and any appropriate documentation is submitted by the closing date of the announcement. To verify that your application is complete, log into your USAJOBS account, select the application status link, and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to your application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. Additional information for your consideration when making application : The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Specifically, a well-qualified candidate will score 90 or above within the assessment portion of this vacancy. Information about ICTAP and CTAP eligibility can also be found: Here Notice to Applicants: Itis the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination. If you are unable to apply online, or need to fax a document you do not have in electronic form, view the following link for information regarding an: Alternate Application

Agency contact information

Hrc-detroit deu.

313-596-7213

[email protected]

After the review is complete, a referral certificate will be issued, and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USAJOBS account: Here For a more detailed update of your status, click on "more information." Information regarding applicant process can be found: Here

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request

Required Documents

How to apply, fair & transparent.

This job originated on www.usajobs.gov . For the full announcement and to apply, visit www.usajobs.gov/job/785965600 . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

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Learn more about

Veterans Benefits Administration

Vacancy Identification Number (VIN) 12372727 OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans? The Veterans Benefits Administration (VBA) provides a variety of benefits and services to service members, veterans and their families. The VBA has been undergoing a major transformation that is people-centric, results-oriented and forward-looking, and which includes integration of solutions that will ensure total lifelong engagement with service members, veterans and their families. The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (" I CARE "). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.

Visit our careers page

Learn more about what it's like to work at Veterans Benefits Administration, what the agency does, and about the types of careers this agency offers.

https://www.vacareers.va.gov//

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The changing face of America’s veteran population

Today, there are more than 18 million living veterans in the United States, representing about 6% of the country’s adult population. Here are key facts about Americans who have served in the military and how this population is changing, based on data from the Department of Veterans Affairs, the U.S. Census Bureau and Pew Research Center surveys.

Pew Research Center conducted this analysis to understand the makeup of the U.S. veteran population and how it will change in coming decades.

Information for this analysis comes from the Department of Veterans Affairs, the U.S. Census Bureau and previously published Pew Research Center data, including a survey conducted March 13-19, 2023. More information on that survey’s methodology , can be found in the originally published analysis.

Racial and ethnic categories are taken from VA population projections. All racial groups include Hispanic adults unless specified. Hispanics are of any race.

Veterans who served in the last 30 years make up the largest number of living veterans,  according to population model estimates from the VA . Veterans from the Gulf War era, which spans from August 1990 through the present, surpassed Vietnam-era veterans in 2016. (Veterans who served in multiple eras are counted only in the earliest one.)

Population estimates for 2023 show:

• 7.8 million living U.S. veterans, or 43%, served in the Gulf War era.
• 5.6 million living veterans (30%) served during the Vietnam War era from 1950 to 1973.
• Around 767,000 veterans who served during the Korean conflict in the 1940s and 1950s are alive today. They make up 4% of all living veterans.
• Fewer than 120,000 World War II veterans are alive today, making up less than 1% of all living veterans.

As of 2023, roughly three-quarters (78%) of veterans served during wartime, and 22% served during peacetime. (Veterans with both types of service are only counted in wartime.)

The share of the U.S. population with military experience has declined, according to data from the U.S. Census Bureau . In 1980, about 18% of U.S. adults were veterans, but that share fell to 6% in 2022.

This happened alongside a decrease in active-duty personnel after the military draft ended in 1973. The number of active-duty service members dropped from 3.5 million in 1968, during the military draft era, to about 1.3 million in today’s all-volunteer force. Active-duty service members now comprise less than 1% of all U.S. adults.

The VA projects that the number of living veterans will continue to decline over the next 25 years.  The department estimates that the number of veterans will drop from today’s 18.3 million to 12.1 million in 2048 – a decrease of about 34%. By then, Gulf War-era veterans are projected to make up the majority of living veterans.

As the number of veterans declines over the next 25 years, their demographics will shift, VA population models show. Women, Hispanic and Black adults, and adults under 50 will all make up larger shares of the total veteran population.

• Gender: The share of women veterans will increase from 11% this year to 18% in 2048. The overall number of women veterans is also expected to increase, from around 2 million to about 2.2 million. The number of male veterans, on the other hand, is projected to drop from about 16.2 million in 2023 to just under 10 million in 2048.
• Race and ethnicity: The share of non-Hispanic White veterans is projected to drop from 74% to 63%. The share of Hispanic veterans is expected to roughly double from 9% to 15%, while the share who are Black is expected to increase from 13% to 15%. This trend is in line with projections for the U.S. population overall .  
• Age: Today, 28% of veterans are younger than 50, compared with a projected 34% in 2048, even as the share of older Americans overall is expected to grow .

Fewer members of Congress have military experience than in the past, according to a Center analysis of the 118th Congress conducted after the 2022 congressional elections. In the current Congress, 18% of representatives and 17% of senators are veterans, down drastically from just a few decades ago.

The share of senators who are veterans reached a post-Korean War peak of 81% in 1975, while the share among House members peaked in 1967 at 75%.

In recent elections, both Democrats and Republicans have made concerted efforts to recruit veterans for congressional races . In the current Congress, 18 freshman lawmakers are veterans.

Most Americans view the Department of Veterans Affairs favorably , according to a spring 2023 Center survey that asked Americans about 16 federal agencies. A slim majority of U.S. adults (56%) say they have a favorable opinion of the VA, 28% have an unfavorable view and 16% aren’t sure.

As with many of the agencies and departments asked about in the survey, there were partisan differences in opinions of the VA. While similar shares of partisans expressed approval of the VA, a larger share of Republicans and Republican-leaning independents expressed dissatisfaction than Democrats and Democratic leaners (31% vs. 25%).

This is an update of a post originally published on April 5, 2021.

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A Look Back at How Fear and False Beliefs Bolstered U.S. Public Support for War in Iraq

New congress will have a few more veterans, but their share of lawmakers is still near a record low, around one-in-five candidates for congress or governor this year are veterans, americans’ trust in scientists, other groups declines, how the political typology groups compare, most popular.

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Agreement helps military spouses keep federal jobs in overseas moves

A new agreement between the Pentagon and State Department will ease some restrictions for federally employed military spouses who want to take their careers with them when moving overseas.

The memo, signed during a White House ceremony Wednesday by Deputy Secretary of Defense Kathleen Hicks and Deputy Secretary of State Richard Verma, strengthens the Domestic Employees Teleworking Overseas (DETO) program for military spouses.

“We are enabling federally employed military spouses to work remotely from where their service member is stationed overseas and continue their professions with as little disruption as possible,” Hicks said at the ceremony alongside First Lady Jill Biden.

“That matters for military spouses who want to continue down their chosen career path. It matters for the economic well-being of our military families. It matters for our ability to retain valuable talent and expertise in the federal work force, and it matters for our national security,” Hicks said.

All federal employees are prohibited from teleworking overseas without approval from their agency and the State Department. But a number of military spouses who have moved overseas on permanent change-of-station orders have been denied the ability to continue to work for a federal agency overseas under the DETO program, or have seen those agreements rescinded — costing tens of thousands of dollars in lost wages.

Some spouses previously told Military Times that military families were told to foot the bill for security requirements for federal telework overseas, sometimes costing upwards of $10,000.

Under the new agreement, DOD and State Department officials will work together to facilitate approval of telework arrangements for federal employees who are married to military and civilian DOD employees, and who plan to work remotely from their military-managed residences while overseas.

According to the White House and DOD, the State Department will now accept DOD’s safety and security standards, eliminating State Department inspections of military housing and shortening the time it takes to get a telework agreement approved. DOD already requires its overseas housing offices to inspect prospective residences outside of an installation to determine whether they are suitable for living.

DOD will also ensure that all required security or safety upgrades are covered by existing housing allowances, easing the burden on military families.

In addition, DOD will provide a range of security services normally carried out by regional security officers at U.S. embassies and consulates, such as emergency planning, evacuation assistance and initial incident response for serious incidents. This will also help streamline the residential safety and security screening requirements.

Julie Humphreys, an Army veteran and spouse, praised Jill Biden and the Joining Forces staff as “key advocates for workplace flexibility in support of policies that enable spouses to continue to work with the federal government through telework.”

“This ensures military spouses like me don’t have to sacrifice their careers to keep families together,” Humphreys said.

Humphreys works as an attorney adviser for the State Department in Stuttgart, Germany under a telework agreement. She has been employed by State since 2013.

Biden said Humphreys has fought for many spouses on this issue, helping them navigate the DETO process as an expert and an advocate.

Since helping found Joining Forces a decade ago to support military families, Biden said, she has talked to many spouses about their struggles with employment amid the challenges of military life.

The pact’s enactment comes nearly a year after President Joe Biden in June 2023 signed an executive order aimed at allowing military spouses who work for the federal government to transfer their jobs overseas.

“With today’s agreement, we are making that a reality,” Jill Biden said. “It is common sense and long overdue.”

But the work doesn’t end with this agreement, the First Lady said. While military spouses may not wear a uniform, she said, “You serve our country also. And it is our responsibility to serve you.”

“It isn’t just a moral obligation, but a national security imperative,” she said.

Karen has covered military families, quality of life and consumer issues for Military Times for more than 30 years, and is co-author of a chapter on media coverage of military families in the book "A Battle Plan for Supporting Military Families." She previously worked for newspapers in Guam, Norfolk, Jacksonville, Fla., and Athens, Ga.

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Jill Biden says an agreement to let federal employee military spouses work from overseas is overdue

First lady Jill Biden reacts as Deputy Secretary of Defense Kathleen Hicks and Deputy Secretary of State Richard Verma sign a permanent memorandum of agreement between Defense Department and State Department to strengthen the Domestic Employees Teleworking Overseas (DETO) program for military spouses in the East Room at the White House, Wednesday, Apr. 17, 2024, in Washington. (AP Photo/Yuri Gripas)

First lady Jill Biden speaks at an event on federal employment opportunities for military spouses in the East Room at the White House, Wednesday, Apr. 17, 2024, in Washington. (AP Photo/Yuri Gripas)

First lady Jill Biden speaks at an event on Federal employment opportunities for military spouses in the East Room at the White House, Wednesday, Apr. 17, 2024, in Washington. (AP Photo/Yuri Gripas)

First lady Jill Biden holds an event on federal employment opportunities for military spouses in the East Room at the White House, Wednesday, Apr. 17, 2024, in Washington. (AP Photo/Yuri Gripas)

First lady Jill Biden arrives at an event on federal employment opportunities for military spouses in the East Room at the White House, Wednesday, Apr. 17, 2024, in Washington. (AP Photo/Yuri Gripas)

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WASHINGTON (AP) — Jill Biden said Wednesday that allowing federal employees who are military spouses to work from overseas is a “national security imperative” that is long overdue.

The first lady spoke at a White House ceremony she hosted with Deputy Defense Secretary Kathleen Hicks and Deputy Secretary of State Richard Verma, who signed a permanent memorandum of agreement between their departments to ease approvals of remote work under the Domestic Employees Teleworking Overseas program for these employees.

The agreement was among steps to help military families that President Joe Biden outlined in an executive order he signed in June at Fort Liberty in North Carolina. It also is an outgrowth of the first lady’s work with Joining Forces , her White House initiative to support military and veteran families.

Jill Biden said she shared stories the spouses told her with her husband and he took action.

“A critical part of the executive order is allowing military spouses who work for the federal government to take jobs with them” when their spouse is deployed overseas, Jill Biden said. “With today’s agreement, we’re making that a reality. It’s common sense, it’s simple and it’s long overdue.”

Hicks and Verma signed the agreement in front of an overwhelmingly female audience seated in the East Room. Hicks handed her pen to the first lady.

Jill Biden said military spouses also serve the United States even though they don’t wear a uniform and that the government has a responsibility to serve them, too.

“This isn’t just a moral obligation,” she said. “It’s a national security imperative.”

The first lady said the principle of an all-volunteer military, which is the case in the U.S., is put “at risk when we force our service members to choose between their love of country and the families who serve alongside them. We must give them the support they need to choose both.”

Military spouses face a 21% unemployment rate that has not significantly changed over the past decade, according to information from the White House. More than 16,000 military, veteran and surviving spouses work across federal departments and agencies.

Jill Biden cracked a joke at the beginning of her formal remarks, saying she was really excited because “like so many of you, I am a working spouse of a government employee.”

Biden teaches English and writing two days a week at Northern Virginia Community College.

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Vets advocates push Supreme Court to dump laws punishing homelessness

Veterans advocates are warning that arguments presented to the Supreme Court on Monday regarding laws criminalizing homelessness could have a troubling impact on efforts to help former troops struggling to find stable housing .

The case — Johnson v. City of Grants Pass — centers on an Oregon town where officials approved regulations fining people $295 for sleeping outside in public areas, part of an effort to manage homeless encampments in the city’s parks. Offenders can face jail time for multiple violations.

Courts have generally ruled against the city laws, arguing that individuals cannot be punished simply for being homeless, particularly if adequate support services are not available. Supreme Court justices heard arguments from plaintiffs and defendants on Monday morning and are expected to deliver a final ruling later this summer.

The legal showdown comes just a few months after the Department of Housing and Urban Development announced a nationwide increase in homelessness among veterans from 2022 to 2023, the most recent data available.

Homelessness among veterans jumps more than 7%

The rise comes after years of progress in reducing the number of veterans facing stable housing issues..

The 7% jump in homelessness among veterans was less than the 12% rise in homelessness among the general population, yet it was still concerning for advocates given the focus and financial resources devoted to the problem in recent years.

Earlier this year, 44 veterans advocacy groups filed an amicus brief with the Supreme Court on the Grants Pass case, arguing against the financial and criminal penalties.

“Their ruling could have dire consequences for unsheltered veterans,” Kathryn Monet, CEO of the National Coalition for Homeless Veterans, said in a statement.

“It is absurd to think that the use of civil penalties against veterans and others experiencing homelessness will do anything other than harm people for being impoverished and make it harder for them to get back on their feet.”

Retired Army Lt. Col. Elizabeth Kubala, executive director of Syracuse University’s Veterans Legal Clinic (which also signed on to the amicus brief), said for many veterans, accessing support services is a challenge even under ideal circumstances.

“We’ve seen firsthand the inequities rendered in the lives of homeless veterans when complex legal battles and unjust rulings prevent them from receiving critical benefits,” she said, adding that the case speaks to “the importance of ensuring that criminal enforcement actions do not further complicate access to housing, medical care and benefits.”

The Associated Press reported that dozens of demonstrators protested outside the court on Monday, some holding signs which read “housing not handcuffs” and “housing solves homelessness.”

Veterans seeking help with homelessness or related financial problems can call 877-424-3838 for help or visit the department’s website .

Leo covers Congress, Veterans Affairs and the White House for Military Times. He has covered Washington, D.C. since 2004, focusing on military personnel and veterans policies. His work has earned numerous honors, including a 2009 Polk award, a 2010 National Headliner Award, the IAVA Leadership in Journalism award and the VFW News Media award.

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